Technology Program Manager Job Description
Technology program manager
provides project management training to the project managers and technical project leads on strategic and business planning, project evaluation, management reporting and business processes.
Technology Program Manager Duties & Responsibilities
To write an effective technology program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included technology program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Acts as ultimate escalation resource for issues and situations affecting the practice area (e.g., all Applications, all Security)
Applies advanced program & portfolio management principles for cross-discipline innovations and solutions
Manages programs delivering precedent setting innovations
Influences and guides practitioners in improving performance across the discipline
Responsible for delivery of ODS Program ($5M) (SOA Services), and SOA Governance Program ($1.5M), including management of associated staff, budget, schedule, scope, quality and risk
Accountable for program communications, milestone tracking, financials, risk assessment, contingency planning, escalation and resolution of critical issues to program sponsors/owners
Direct the development of comprehensive project plans that incorporate deliverables, accountabilities and time lines, communication plans and that utilize the company's project management system for maintaining/tracking project plan and status
Work effectively with large number (20+) of consumer business partners, architecture partners, three vendors, and employee staff in both Minneapolis and India to develop the program agenda and ensure agreement/adoption of objectives/deliverables by affected constituencies
Coordinate the efforts of the multi-disciplined delivery teams to ensure effective and timely delivery of product on non-PAR level projects
Provide regular status updates to our senior business partners, and ensure the direction of the business is understood by all team members
Technology Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technology Program Manager
List any licenses or certifications required by the position: PMP, PMI, ITIL, PRINCE, CSM, CISSP, CISM, CISA, ISO, EAC
Education for Technology Program Manager
Typically a job would require a certain level of education.
Employers hiring for the technology program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Business, Technical, Information Technology, Technology, Education, Business/Administration, MBA, Management
Skills for Technology Program Manager
Desired skills for technology program manager include:
Outsourcing methodologies and operating models
Business processes
Customer service
People management
Systems
Industry standard project management tools for financial and project reporting
Technologies
Working with professional services firms
Business processes across an entire line of business
Agile Methodologies
Desired experience for technology program manager includes:
Risk based approach to Project / Program Management
Develop subject matter expertise to answer inquiries from business sponsors and constituents
Immediately escalate known issues and concerns to key stakeholders
Ensure that IT staff have all necessary resources to be successful and to remove any impediments or distractions
Maintain composure and confidence to face off against demanding business users and provide pushback on potential scope creep
Work with business and technology stakeholders to ensure effective prioritization of requests across platform
Technology Program Manager Examples
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Technology Program Manager Job Description
Job Description Example
Our company is hiring for a technology program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technology program manager
- As a senior member of the ETI Management Team and Regional Lead this position will be available for any and all escalations in region and will need to be able to navigate ETI and GTI as a whole work closely with LOB leads to build relationships to be a point of contact for urgent issues or contact
- Managing a team of 10 staff in the Volunteer Program and Education departments
- Assessing staffing capacity and capability needed to support strategic priorities
- Coordination of all of the program activities (tours, school programs, outreach, media and collections)
- Inspirationally conveying the importance of each project and related work efforts to the overall program and organizational performance objectives
- Documenting project progress as per project management best practices
- Coordinating training and mentorship for the staff
- Maintaining the organization's effectiveness and efficiency by implementing improved use of digital enhancements to accomplish programmatic and marketing needs
- Maintaining a detailed digital program calendar that is updated daily and reflects activities in every division
- Providing timely and accurate reporting to all stakeholders
Qualifications for technology program manager
- Advanced skills with traditional desktop applications
- Demonstrate strong program management skills
- Microsoft Office/Suite proficient (Word Press, FileMaker Pro, Outlook)
- Bachelor’s Degree (Science, Technology, Engineering, Math, Business or other relevant degree)
- Familiarity with database and data warehousing concepts (e.g., star schema, milestoning, indexing, tables and views)
- Experience in database performance tuning & optimizing complex SQL queries
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Technology Program Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of technology program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technology program manager
- Partner with LCAWeb content publishing team as they develop content for LCA clients on LCAWeb to increase discoverability and relevancy of content
- Ensure customer experience offered across different LCA web environments is aligned with LCA UX/UI principles
- Have a strong focus to identify gaps in support and governance model and propose options for closing the gaps
- Define business requirements for evolution of LCA owned web sites experiences and land new and improved capabilities across LCA site properties
- Represent LCA with stakeholders to align site execution to departmental strategy
- Collaborate with other functions (content publishing, department communication, operations, and support)
- Partner with MSIT, Corporate operations team, and support team to continuously improve the live site service
- Lead a matrix managed global team of 50 - 100 people, comprising of vendor and internal staff
- Manage a budget of €5-15M depending on the program
- Capable to interact at a senior level while maintaining a drive to delve into the detail when required
Qualifications for technology program manager
- Ability to understand and use data to drive decision making and strategy
- Ability to manage multiple projects simultaneously amid ambiguity and without direction, and to forge partnerships and drive for results
- 5+ years professional financial experience in medium to large organization that operates using best practices and performance management processes
- Experience performing project costing or business case functions, in a technology-based organization
- Solid understanding of Agile / Iterative, SDLC and Project Management practices
- Prior Engineering experience highly preferred
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Technology Program Manager Job Description
Job Description Example
Our growing company is hiring for a technology program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technology program manager
- Presents demos, status updates and risk/mitigation strategies and communicates down the pyramid through VP level
- Creates, evolves & communicates capability requirements that form cohesive plans that align to a multi-year strategy
- Applies experience technical, functional and customer expertise to define the technical components of a multi-year capability roadmap
- Manages prioritization of business needs, defines the technical components of capability roadmap and project scope, and owns process definition and maintenance
- Influences stakeholder expectations through direct relationships
- Identifies issues/changes and independently drives solutions
- Successfully manages resource planning and a large team budget, accurately forecasting 6 months ahead and explaining variances
- Acts as a mentor to others on team as asked
- Uses data to drive capability/process enhancements and shape the program/future programs
- Determines what data is needed to inform on system health and effectiveness
Qualifications for technology program manager
- Solid experience with analytical tool development
- Ability to develop communication plans and interfaces to execute on responsibilities
- Good working knowledge of of these Finance Operations domains - Accounts Payable, Accounts Receivable, Accounting and Payroll
- Microsoft Office products (Excel, PowerPoint, Word, Visio, and MS Project), AutoCAD, and statistical analysis tools (JMP or Minitab, SAS, SPSS, R)
- A minimum of ten (10) years of software development experience desired
- Experience designing, developing and supporting customer facing, high-volume, mission critical applications required
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Technology Program Manager Job Description
Job Description Example
Our growing company is looking to fill the role of technology program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technology program manager
- Drive the delivery of several major integration initiatives through the delivery teams assigned to your charge (onshore and offshore)
- Identify & manage risks and issues across the project portfolio
- Managing the cost, schedule and performance of the contract
- Serve as the main point of contact (POC) for the Contracting Officer (CO), the Contracting Officer’s representative (COR), the Government Program Manager and the Contractors senior management
- Engage in, and provide thought leadership in strategic planning product/solution roadmap discussions associated with support delivery obligations, including understanding the contractual arrangement, resell or OEM model
- Work with Support and Deploy Services (SDS) and TCE to identify serviceability opportunities
- Plan, direct, and document strategies on improving support delivery
- Act as escalation point for vendor issues, including hardware or software issues requiring proactive and preventive maintenance, FCO, TSA
- Implements multiple Projects delivered under a Program umbrella (vs
- Collaborates with strategic vendor relationships incl
Qualifications for technology program manager
- Comprehends and deals well with rapid development cycles
- Adept at the phase gate process
- Experience with display driver fundamentals - source driver architecture , is a plus
- Extensive and detailed understanding of healthcare technology management operations which includes regulatory requirements at the federal and state levels
- Great communication and customer support skills a must
- Knowledge of computer applications including Microsoft Office products and CMMS Programs
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Technology Program Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of technology program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technology program manager
- Ensure adherence to enterprise portfolio and program management practices by coordinating formal and informal training
- Responsible for definition and management of multiple large, visible projects of high complexity, high priority, and high risk or a large, complex program with high visibility, priority and high risk
- Assist United IT and Business management in identifying the proper scope for future projects
- Track, manage, and clear roadblocks to the original plan as necessary to ensure success
- Escalate and resolve problems as necessary to ensure awareness and assistance with resolution
- Lead internal and external negotiations involved in managing all requested changes to the project
- Motivate and manage project efforts of team members, resolve conflicts, and provide performance feedback to IT managers and directors
- Provide Portfolio level budget planning, tracking and reporting
- Responsible for mentoring Project Managers
- Keep abreast of industry trends through benchmarking, participation in professional associations in order to apply latest developments to IT, the customer
Qualifications for technology program manager
- 4+ years of experience in technology fields (software development, ERP, CRM, End User Technology) with broad knowledge in major Information Technology and Network domains
- Master's degree in Computer Science, Operations Research or equivalent
- Ability to make decisions quickly and effectively communicate those decisions
- Proactively work to coordinating efforts with employees at all levels including internal business partners, other technology teams, external suppliers/consultants, service providers
- On-Site representative for all Technology – will require 75-85% travel
- Workday" platform implementation experience, in order to understand the target solution capabilities