Program Technology Manager Job Description
Program Technology Manager Duties & Responsibilities
To write an effective program technology manager job description, begin by listing detailed duties, responsibilities and expectations. We have included program technology manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Program Technology Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Technology Manager
List any licenses or certifications required by the position: PMP, PMI, ITIL, PRINCE, CSM, CISSP, CISM, CISA, ISO, EAC
Education for Program Technology Manager
Typically a job would require a certain level of education.
Employers hiring for the program technology manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Business, Technical, Information Technology, Technology, Education, Business/Administration, MBA, Management
Skills for Program Technology Manager
Desired skills for program technology manager include:
Desired experience for program technology manager includes:
Program Technology Manager Examples
Program Technology Manager Job Description
- Participates and advises teams on technology choices, direction, value to design, code, test reviews and planning
- This position may have people management responsibility.Responsible for all aspect of the team member life cycle, including recruitment, coaching, development and performance management
- Coordinate the production and review of all project deliverables, including those produced by other disciplines, Engineering, QA, Instructional Design and ensure required inputs are delivered on committed dates or change management is implemented
- Interface directly with senior business, product, operations and Global Technology colleagues to define and execute strategies
- Support the proposal process by aiding the technical design through their combination of business and technical expertise
- Be voice of the customer to the Assessment Technology Engineering organization
- Strategically influences timing and rational for design choices for a capability
- Possesses broader understanding of how data drives decisions across technology and the business
- Possesses strong level knowledge of technology
- Technology Project Planning and Execution (Single Project with a start date and end date
- Security-related professional certifications such as CISSP, CISM, CISA a significant plus
- Familiarity with regulatory and legal requirements such as PCI or SOX
- Knowledge of Security Standards such as ISO 27002, SASE 16, or COBIT
- Experience leading multiple and/or large projects in multiple technologies, functions
- Provide day-to-day leadership for program activities to ensure the program meets defined success criteria
- 5-10 years of financial services related project experience
Program Technology Manager Job Description
- Ensure that technology platform selection and architecture align with strategic direction
- Collaborate across Group Technology and aligned businesses to understand strategies, business drivers and requirements to ensure the delivery of timely, cost effective and high quality solutions that support the business objectives
- Work with the relevant Technology account managers to perform resource planning and application portfolio planning, including prioritisation of activities
- Facilitating coordinating continuous improvement (Programs/Projects/Tools/Processes )
- Prioritizing allocation of resources to align with corporate priorities and understanding trade-offs between capital and being able to manage capital processes
- Evolving our project management tools and processes
- Assist with start-up programs
- Develops, implements, monitors, and audits HTM Department Policies and Procedures, regulatory obligations and technical coworker education and competency requirements/assessments
- Works with HTM Leadership, UHS leadership and facility leadership to effectively manage the quality and compliance of the HTM program and deliver the results and expectations for program excellence
- Develops and maintains the "Facility HTM Regulatory Sourcebook" and ensures each facility HTM director updates and maintains the most current version for the assigned UHS facilities
- Successful track record of delivering projects that meet business objectives time, budget and quality guidelines
- 8+ years of work experience, ideally managing strategic high-volume web sites
- BA/BS degree preferred or a least a 2 year associates degree
- Proficient with web analytics like Webtrends, AppInsights
- Ability to thrive in a highly collaborative environment that cross different functional and support teams
- Requires a Bachelor’s degree in project management, engineering, computer science, business or equivalent
Program Technology Manager Job Description
- Client management is an integral part of the role, and as such the successful candidate will be responsible for project governance, including managing user groups and communicating status to senior technology and business sponsors
- Oversee the project team(s) as the requirements are defined and the design identified
- Communicate the requirements, solution design, estimates, and identified risks to project sponsors for their awareness and approval
- Ensure project team’s adherence to established IDF (SDLC) project methodologies and standards
- Uses business (HR) and technical knowledge to support the department in providing technology solutions that support the execution of the company’s talent management practices
- Partners with talent management practice SMEs and technical resources (BSAs, Developers) to provide best user experience on talent management technology to managers, employees and the talent (HR) community
- Manages technology projects with minimal guidance from partnering with vendors and SMEs to gather/deliver business requirements to coordinating UAT to triaging issues as they arise during implementation
- Leads gathering voice of the customer for department initiatives by leveraging various methods from surveys to focus groups to design thinking
- Demonstrates broad and deep understanding of end to end capability
- Leads change within team to improve delivery methodology, speed and quality
- Master’s in a technical degree, preferably Chemistry or Materials Science
- 5 years of most recent experience managing a project in the tech/consumer electronic industry, preferably battery
- Has led long-term projects from inception to pilot production phase with cross functional coordination
- Team player willing to work on every aspect of the project
- Comfortable with ambiguity and able to drive consensus on program direction
- Experience building project plans and schedules from the ground up in any phase from inception to production
Program Technology Manager Job Description
- Acts as liaison between HR COEs, technology & internal business stakeholders by planning, coordinating, conducting and directing the analysis of highly complex business problems to be enabled by technology
- Plan and manage software development projects by identifying tasks, resources, delivery timelines, and budget needs managing stakeholder expectations and interactions
- Validate current processes and to identify instances of illegitimate point earnings due to fraud including property fraud, employee fraud and consumer fraud
- Analyze program transactional data, business rules and technical enhancement specifications to identify and resolve potential instances of illegitimate point earnings due to technology deficiencies
- Partners with the business, IT constituents, and other key stakeholders to program manage people, process and technology change initiatives
- In partnership with HR team members & key stakeholders, develop business requirements from the perspective of our assoicates, user profiles, specifications for technology solutions
- Serves as a centralized resource to ensure technology selection is linked to business specific needs and analysis/assessment of system capabilities
- Lead implementation of approved technology projects coordinating with all internal stakeholders and external vendors to ensure that business needs and implementation time frames are met
- As a senior program manager you will play a key role organizing the effort of very talented development teams across the regions
- Define the overall project scope with the project sponsor and key project/program stakeholders
- ACI Certification is preferred
- 7+ years of significant experience working in and leading global teams across multiple regions and countries, enabling a ‘one team’ culture and a positive working environment, respecting the cultures and capabilities across locations
- Retail and Merchandising experience is a plus, but not required
- 5+ years of demonstrated successful program delivery
- Experience managing stakeholder relationships
- 5+ years of related technical background
Program Technology Manager Job Description
- Primary responsibility of this position is to work with VP, India IT Operations and support implementation of projects/programs for India Operations, Information Technology
- Work closely with the marketing business area to determine roadmap based on business needs
- Includes coordination with TMP SMEs and administering surveys on survey platform
- Responsible for management of work intake portal (SharePoint) for department, which includes creation of forms, workflows and troubleshooting system issues
- Management of program-related work that is part of ongoing operations process optimization
- Identifies, tracks and manages program level risks and issues
- Oversee a direct report that is responsible for the execution of SOX & Audit compliance
- Lead all incident response activities related to potential program issues
- Manages crew, contractors and consultants
- Ensure that the scope of the projects within the program align with business priorities and that business value is properly measured for prioritization
- Strong project management skills with the ability to work towards and meet deadlines
- A good understanding of system development life cycle and IT architectural principles
- Ability to delegate tasks effectively across the broader team and oversee the performance
- Requires 5 years of applicable project/program management experience, preferably driving a complex portfolio of technical architecture/Infrastructure/Operations projects (as noted above)
- Control the fixed costs and achieve year on year savings (hardware, space, resources costs ) develop practices with Technology managers to optimize resources usage and deliver on going re-engineering opportunities and develop/produce productivity metrics accordingly
- Experience with content management and deployment systems or Mobile Device Management (MDM), a strong plus