Route Manager Job Description
Route Manager Duties & Responsibilities
To write an effective route manager job description, begin by listing detailed duties, responsibilities and expectations. We have included route manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Route Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Route Manager
List any licenses or certifications required by the position: DOT, CCNP, ASE
Education for Route Manager
Typically a job would require a certain level of education.
Employers hiring for the route manager job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Education, Coaching, Associates, Business, Management, General Education, Graduate, Business/Management, Computer Science, Supply Chain Management
Skills for Route Manager
Desired skills for route manager include:
Desired experience for route manager includes:
Route Manager Examples
Route Manager Job Description
- Lead, mentor and coach all members of your team to ensure that they are achieving and maintaining performance KPI's set out by the Company in line with business and area targets
- Ensure all shifts are suitably crewed with sufficient advance planning and rosters are accurately and effectively compiled
- Carry out report writing and follow up, provide information and reports to the Senior Management as required
- Work closely with the all Business Units to implement and develop customer service improvement plans within your area
- Be an active member of the On call team ensuring availability at key times
- Maintains current required driver’s license Class A CDL, with an excellent driving record
- Establish customer contact and rapport to maintain awareness of customer’s business objectives in conjunction with ongoing account maintenance
- Utilize customer knowledge to develop additional or new opportunities for defined route
- Qualify inquiries/bids against target market, core competency, tonnage and TEU potential, company capabilities, and projected business forecast
- Manage and support RFP process to include solution design concepts, deadlines, supply added information, presentation, process/status tracking specific to trade lane development
- Create written strategic action and business Plans for Regional Trade Lane growth to include customer Targets by product
- Responsible for maintaining existing customers and new business growth
- Drive significant trade lane customers/projects for the purpose of retention and growth
- Direct involvement in the new Customer aquisition process - expectation is 5 in person customer calls per week
- Sales Lead generation 8 per month - 96 per year generated in CRM tool
- Maintain own book of business for accounts relevant to the specific Tradelane - not to exceed 5
Route Manager Job Description
- Drive and organize country specific Air and Ocean Development campaigns
- Route preperation management
- Working with the sales team to develo quotes
- Manage associate performance to ensure customer base goals are achieved
- Identify and acquire high quality, long-term, "preferred" customers to support growth through acquisition and provide exemplary customer service
- Thoroughly vets IBO candidates sourced from field and website inquiries for all routes available for sale
- Independently evaluates each candidate based on credit score, previous experience, SL risk classification (if previous IBO), references, to present field with top candidates for further assessment
- Maintains accurate records for all route inquiry submissions and maintains a pool of potential IBOs based on referrals from field and website
- Works closely with RVP and Director of Zone Sales to keep a continual flow of candidates for open routes
- Acts as the liaison between candidate and internal departments such as Legal, Route Engineering, RAM, Master Data and DSD Support throughout entire transaction process
- Manages credit application process with associated financing entities (MAW, Bank of America, M&T, Wells Fargo)
- Ensures timeliness of credit decision with financing partners
- Takes ownership of successful route closing rate in region by monitoring progress and performance targets
- Initiates, reviews, and approves all electronic and paper loan documents once required documents have been obtained
- Confirms receipt of all payments due, including down payment, before execution and funding of loan
- Analyzes and identifies processes that need improvement and/or automation, designs new procedures, and provides guidance to team members regarding the change
Route Manager Job Description
- Participates in projects, assists teammates, and performs other duties as assigned
- Act as Assistant Management Safety Representative (AMSR)
- Manage the network, defect identification (RMMS), inspections and surveys
- Have overall responsibility for the collation of information and production of the monthly and annual reports
- Manage the authorised function responsibilities such as development control etc
- Hold a SMSTS 5 Day Course card
- Have attended a Winter Maintenance Decision Training course
- Have attended the 12B Health and Safety Day course
- Have experience of Highway Maintenance
- Have experience of Highway Design and Renewals
- Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Solves practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Strong analytical skills are required to research, evaluate, and propose solutions to complex issues
- Oracle ERP or similar systems knowledge preferred
- Experience in Adobe EchoSign
- Lead and manage the planning team in line with company expectations
Route Manager Job Description
- Contribute to Business Development meetings by providing proposed solutions
- Ensure route plans are aligned with costs agreed and where possible find lower cost alternatives
- Paragon Software
- Source and secure low cost route opportunities through high level negotiations with airports and Government agencies across Europe and Northern Africa
- Fulfill duties of Service Representative when he/she is absent (cover routes)
- During every customer visit, complete food safety auditing, foreseeable equipment maintenance, supermarket staff training, and on-site product demonstrations, inventory management and reasonable order recommendations
- Effectively manage the equipment installation in new stores and finish it on time
- Accurately enter data into databases or other computerized systems to maintain up-to-date transportation records and track the status of orders, deliveries and the pick-up of inbound orders
- Respond to routine internal customer inquiries on delivery times and the status of orders, deliveries and the pick-up of orders so that inquiries are dealt with promptly and accurately
- Accurately trace lost orders or delayed shipments
- 2 years+ experience of Front line management in a team environment preferably in a Transport environment (Essential)
- 2 years+ experience of Paragon Route Planner (Essential)
- Proficient in MS Package (Essential)
- HNC/D in relevant subject or similar vocational skills (Desirable)
- CPC in Road haulage (Desirable)
- Ability to work as part, and lead a team
Route Manager Job Description
- Coach, mentor and monitor driver performance, elogs, hours worked, safety, time off and other performance metrics as assigned
- Responsible for all organization trucks and vehicles controlled by the distribution function
- Conduct associate meetings
- Works closely with Area Operations Support Director and Area Collections Manager to identify priority Divisions with significant routing opportunities
- Provides project management leadership on complex routing initiatives
- Partners with Area Operations Managers to implement route improvements and/or enhancements
- Manages and supports the Route Editor process by providing assistance with training, the development of productivity goals, route standards, and follow through on the effectiveness of the routing process
- Provides supplemental training, as needed, to Dispatchers and Supervisors on route capability concerns such as tracking, entering metrics, and other key data
- Assesses and supports Divisional leadership in evaluating compliance and meeting established goals
- Provides process direction, guidance, and motivational leadership to bring about sustainable change management
- Be able to think outside the box
- Be able to analyse information and data
- Can work on their own initiative and is not a clock watcher
- Can expect to travel throughout Europe, at least once a week
- 2nd language (Spanish, Italian, and/or French) an advantage
- Ability to effectively communicate verbally and digitally