Route Service Job Description
Route Service Duties & Responsibilities
To write an effective route service job description, begin by listing detailed duties, responsibilities and expectations. We have included route service job description templates that you can modify and use.
Sample responsibilities for this position include:
Route Service Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Route Service
List any licenses or certifications required by the position: DOT
Education for Route Service
Typically a job would require a certain level of education.
Employers hiring for the route service job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Business, Supervision, Education, General Education, Electrical Engineering, Communications, Management
Skills for Route Service
Desired skills for route service include:
Desired experience for route service includes:
Route Service Examples
Route Service Job Description
- Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts
- Establish effective working relationships with a variety of customers and partner with them on best practices
- Calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts
- Fulfill duties of Service Representatives as business demands require
- Hold service representatives accountable to service performance requirements
- Collect and distribute leads and cross-selling opportunities between sales and service representatives
- Ensure customer service expectations are being met
- Reinforce daily safe work practices and deliver safety training weekly
- Monitor daily service operations to assure performance within regulatory guidelines
- Observe and enforce corporate operating guidelines and procedures
- NICET certification in Special Hazards is a plus
- Computer savvy and technical problem solving skills is a plus
- Available to work some Saturdays when needed
- Required attendance at a two (2) week long on-boarding, regulatory and position specific training course that will be held out of town
- Must have the ability to obtain and retain a Class B commercial driver’s license with Hazmat endorsements
- A High School diploma, GED, or Military Service, preferred
Route Service Job Description
- Safely operate a Route Service truck daily
- Vacuum pump, clean and sanitize portable restroom units on customer site
- Stock/replenish paper towels, toilet paper, hand soap and refill water holding tanks
- Repair portable restroom units onsite as necessary
- Provide onsite moves of equipment, and pick-up/delivery as requested
- Perform pre-trip and post-trip inspections on vehicles, maintain truck logs
- Load and unload units
- Fuel vehicles and other equipment as necessary
- Frequent customer interaction, including recommendations for any additional services and supplies needed
- Excellent housekeeping of assigned vehicles and facility
- A High School diploma, GED or Military Service
- Manage, train and coach Route Service Representatives
- Ride along with different Route Service Reps during the week to evaluate training needs and to offer feedback about ways to improve and to praise things done well
- Work with the CEO to set dollar and unit volume goals for RSMs and hold team accountable for reaching the goals
- Train all RSMs on policies and procedures including proper paperwork for opening and closing accounts
- Maintain knowledge of overall financial results and how the RSM team impacts the results
Route Service Job Description
- Service parts washers, pick up drums of waste oil, and pump out tanks and drums
- Create/maintain a culture of shared ideas, open communication, and an attitude of "how can we get it done" within the team.Work Environment
- Must have experience in sales, Minimum 2 years in the sales field
- Results oriented - Is intent upon achieving practical results
- Minimum of 2 years proven service experience is required
- Plans and organizes - Lays out tasks in a logical and orderly sequence
- Hold RSMs accountable for complying with all DOT and safety rules and regulations
- Ensure vehicle fleet is maintained and serviced timely and properly
- Maintain contact with dealers to obtain feedback about quality of service
- Substitute on route or hot-shot as needed
- Help load, unload, and count trucks
- Instill a culture/ mindset with each Route Service Rep to look for new ways to generate gross profit at every stop
Route Service Job Description
- Complete our award-winning paid training and learn the skills required to be responsible for the daily operation of a pest control service route
- Follow a route schedule within assigned territory, ensuring timely and safe arrival at each customer’s home
- Install home services to include, but not limited to, attic remediation’s, crawlspace encapsulations, Orkin Leaf Guard, and radiant heat barrier for energy efficiency
- Communicate with customers by setting project expectations and walking them through the process to ensure satisfaction
- Complete our award-winning paid training and learn the skills required to be responsible for the daily operation of a commercial pest control service route
- Previous Territory Sales experience preferred
- Complete our award-winning company paid training and learn the skills required to be responsible for the daily operation of a pest control service route
- Follow a route schedule within assigned territory, ensuring timely and safe arrival at each customer
- Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
- Communicate with customers to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management program
- Serve as a problem solver for your customer by utilizing the in-depth training provided to decide on the most efficient and best overall pest solution for each customer's needs
- Complete all required service-related documentation and leverage your hand held device provided for speed and accuracy
Route Service Job Description
- Must possess current DOT Medical Certification and maintain clean driving record
- Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required
- Prior driving and customer service experience highly desirable
- Route or Field Service experience
- Must have current, valid state driver’s license
- Must maintain clean driving record
- Using hand-trucks or carts to push/pull products, often on ramps/lift gates
- Maneuver hand trucks and carts up sidewalk curbs and through store aisles
- Considerable amounts of driving, approximately 3 – 6 hours per day, typically in a Box Delivery Truck with automatic transmission
- Frequently involves working evening/night shifts, lasting approximately 9-12 hours
- Lifting, sliding and positioning Dock plates and truck ramps
- Manual product handling to include staging, stacking and organizing individual product items, product carts and trays