Order Manager Job Description
Order manager
provides oversight over end-to-end International Accounting processes to increase standardization and alignment across not only the Regions but to US Domestic processes.
Order Manager Duties & Responsibilities
To write an effective order manager job description, begin by listing detailed duties, responsibilities and expectations. We have included order manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Manage the daily workflow of the billing and sales order processing to ensure that all client invoices are created accurately and according to the Finance and Accounting Shared Service Centers schedule
Works to resolve exceptions and interprets ADP roll call policy to ensure that all financial reports and Sales statistics are accurate
Verifies that all billing information received from regional service centers and business units is correct
Analyzes monthly and year to date billing and credit information in order to reduce billing errors and maximize revenue for ADP
Designs and prepares recurring and ad hoc management reports that identify key indicators of operating performance
Ensures that the appropriate level of financial control exists over billing personnel and systems in order to greatly reduce the chance of revenue leakages or defalcation
Recommends and implements new processes improvements
Drive continuous order fulfillment process and systems improvements
Provide OBM support to WE Reebok Marketing to maximise activation of Partnerships through product seeding and Retail at Events
Provide monthly reporting of and work to minimize discontinued, obsolete, and excess inventories
Order Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Order Manager
List any licenses or certifications required by the position: PMP, ITIL, APICS, CIP, CIMA, MCSA, MCSE, PMI, IAM, CE
Education for Order Manager
Typically a job would require a certain level of education.
Employers hiring for the order manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business/Administration, Education, Business, Management, Engineering, Project Management, Mass Communications, Telecommunications, Finance, Technical
Skills for Order Manager
Desired skills for order manager include:
Principles and processes for providing customer and personal services
SAP is highly
Basic accounting
Financial principles and methods
Those around them to effectively manage the end to end process with the customer
SAP and Microsoft Office
HVAC products and marketing processes highly desired
Power Distribution equipment desirable but not mandatory
Contractual concepts
Export compliance laws
Desired experience for order manager includes:
Proficient in Commercial Billings systems and computer skills with strong knowledge of word processing and spreadsheet applications
Must have effective communications skills, both verbally and written, face to face and via phone with customer and sales representatives
Must be able to handle multiple tasks and demonstrate teamwork
Own personal competency development in supply planning and order fulfillment processes and ultimately participate in continuous improvement initiatives within these areas
Develop strong working relationships with business partners from Marketing, Merchandising, Demand Planning, Distribution Center, and NAR Import Teams
Supervises and directs the daily efforts of subcontractors and administrative sides of a project
Order Manager Examples
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Order Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of order manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for order manager
- Resolve customer satisfaction and performance issues
- Provide a direct interface between the contractor personnel and the J7 Contracting Officer's Representative (COR)
- Effectively manage and communicate with contractor personnel at the Government location and serve as the Contractor's interface for all administrative and technical aspects of the program to include staffing, security, access, clearances, deliverables, invoicing, and scheduling
- Implement an effective communications plan with the COR and meet regularly (minimum bi-weekly) with USCYBERCOM/J7 or his or her designated Government representative to discuss progress on assigned tasks and to ensure all quality assurance standards are being met
- Submit a Task Order Management Plan (Management Plan) that addresses the technical approach for implementing the requirements of the Task Order
- Develop the Management Plan which addresses communications with Government personnel to convey urgent routine task order matters and identify organizational resources and management controls to be employed in order to meet the performance and schedule requirements throughout Task Order execution
- Ensure On time delivery and backlog management goals are met
- Distribution Center to meet quarter end revenue objectives critical order needs
- Liaison with other business functions such as Legal, Finance, Sales Engineering, Capacity teams, Operations & IT to ensure the integrity and corporate governance of customer sales orders and customers’ data
- Ensure Sales Orders are meeting business service level agreements in regards to accuracy, completeness and timeliness of Sales Order processing (order booking check, order configuration, tracking for fulfillment, order inflight changes, audit on booking )
Qualifications for order manager
- Ensure all new order management specialists are trained in the preparation of sales / change orders, SFDC (Salesforce.com) and Siebel Order systems
- Prepare to scale the department to cater for growth, both organizationally, standardization and through process & system improvement
- Degree holder (min
- Experience in managing a team in a similar role, running business operations
- Must have a “can-do” attitude and be self-motivated
- Process oriented and understand KPI/metrics operation measurements
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Order Manager Job Description
Job Description Example
Our growing company is hiring for an order manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order manager
- Track orders and work closely with the Provisioning team to ensure supplier delivery
- Be able to identify when an order needs escalating internally or expediting with a supplier
- Manage simple and complex orders to completion
- Manage and respond to emails in the group inbox
- Highlight queries and issues with the management team
- Develops and review delivery status and report on orders
- Organizing internal and external resources for project deliverables
- Ensuring successful handover from Sales and Quotations to order completion and support phase
- Hold weekly customer calls and run reports of open orders which will be sent to customer contacts
- Attend 1-2-1’s with the Order Management Team Leader and attend monthly team meetings
Qualifications for order manager
- Ensure high quality Order Entry Process (OEP) in coordination with Sales, Modality, Service and Finance
- Improved business results and a better Guest Experience through programs such as Innovation Strategy, and the Focus Store Program
- Consistent execution of the Ad Set process and operational feedback on how to improve our promotional activity
- Review all modification orders for completeness and errors
- General Order Management to include
- Managing our offshore order entry partner
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Order Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of order manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order manager
- Ensures that policies, procedures, rules and regulations, ISO 9001, ISO 14001 and 5S requirements are strictly followed by all members
- Design Order Management solutions for our clients, prospects in consulting projects, continuous improvement projects or deal solutions for new BPO or consulting deals
- Participate in Solution development in RFP, Sol IDs, Due diligences
- Provide thought leadership in the Order management space including writing Point of views or white papers in the public domain, work with research partners and coach internal senior stakeholders in Sales on our offerings and market trends
- Analyzing shortage situations and creating proposals for solutions even creative ones
- Responsible for customer communication in terms of availability issues
- Secure delivery reliability in steering asset management in our warehouses
- Execute asset strategy inner defined framework per warehouse
- Analyze assets in terms of dilemma between risk to market and reliability targets
- Assure keeping logistical KPI´s inner target thresholds
Qualifications for order manager
- Ability to identify, evaluate, track and mitigate issues and risks
- Bachelor’s degree or equivalent experience with at least 3 years of Order Management Analyst or equivalent experience
- Ability to prioritize workload for self and team based on business need and adhering to Brands’ account/retailer priorities
- Ability to provide, while leading by example, superior customer service to partner with supplier to resolve shipping issues to Sales and Brand planning teams during especially during peak shipping period
- Ability to meet tight deadlines and make quick decisions in a very versatile environment
- Ability to communicate in a persuasive manner with all levels of the organization outside supplier
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Order Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of order manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order manager
- Create credit notes, debit notes on buying and selling sides in accordance with approvals
- Export/Import handling in accordance with international law (esp
- Ensure readiness to ship
- Filing jackets after production has been completed
- Pulling items for jobs and filling out job jackets
- Check on new job orders
- Maintain proper communication and provide excellent customer services
- Answer phones, record messages, and assist customers
- Lead an experienced and energetic team ranging in size from 2-3 exempt leaders and 25-35 Fan Support Athletes whose main focus is to monitor order flow and processing quickly identify and resolve customer order inquiries and internal tech opportunities
- Manage the team responsible for timely, accurate order entry, fulfillment, billing, invoicing, and sales taxation
Qualifications for order manager
- Solid organizational skills including attention to detail and multi-tasking several actions to completion with limited oversight
- Ability to continue performing all the essential duties and responsibilities of an Order Manager
- The Order Manager will continue to take responsibility for ensuring efficient use of Manta and JDE system for the production of correct invoices and will receive and answer customer queries
- Efficient and up to date administration of lost orders /enquiries
- Providing regular feedback on technical and commercial issues raised by customers to the account manager and other CS staff
- Proficient system skills including Excel and PowerPoint
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Order Manager Job Description
Job Description Example
Our company is looking for an order manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order manager
- Performing data integrity checks of the RFC within different tools, used during the Service Transition phase
- Timely setting Ready for Service date and issuing the Service Commencement Notic
- Ensuring the correct setting of the Ready for Billing date in a timely manner and in accordance with the defined commercial guidelines
- Managing the billing rejection & escalation coming from the Billing team whenever required and ensuring that the actual owner deal with the clarification in a timely manner
- Secure a transparent, available and known project status report
- Close co-operation with VGT business controller
- Monthly follow-up on actuals vs
- Support timely and correct estimates in early project phases
- Support and educate Portfolio managers and Project managers globally
- Support and educate Portfolio managers and Project managers globally in cost and invoice follow up, using SAP VBP and VRP
Qualifications for order manager
- Experience in training and providing guidance in an Order Management environment
- Demonstrated ability to provide direction and leadership in team roles
- 3+ years of experience in Order Management, E-Commerce business operations, Information Support, Logistics, Supply Chain, or a similar industry
- 5+ years of experience using Excel and other databases (Excel spreadsheet software, Oracle, and Word)
- 3+ years of experience in statistical analysis, supply chain operations, accounting/finance, inventory management, or buying
- 3+ years of understanding order management strategies, concepts and applications