Order Coordinator Job Description
Order coordinator
provides timely, relevant and accurate delivery of constituent information and data analysis (Microsoft Excel, R, etc.) to guide prospect identification, referral pool, and portfolio management activities.
Order Coordinator Duties & Responsibilities
To write an effective order coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included order coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Supports policy conform set up of new vendors
Improvement of the information flow between all involved depts
Responsible for compliance with vendor manual instructions when applicable
Map new inventory placement and label shelves
Head up annual inventory count
Breakdown boxes, recycle cardboard, and take out garbage weekly
Initial acknowledgment, quoting, shipment and invoicing of customer orders, managing contractual requirements
Order processing - validating and entering orders to ensure data accuracy, insuring all required documentation is present
Support – identifying/maintaining customer inventory
Recognition of Revenue - understanding and complying with revenue recognition rules
Order Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Order Coordinator
List any licenses or certifications required by the position: APICS, PMP, ITIL, OECD, ITP, TIPS, GMP, SCORE, ISM
Education for Order Coordinator
Typically a job would require a certain level of education.
Employers hiring for the order coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Technical, Associates, Business/Administration, Communication, Accounting, Engineering, Computer, Management
Skills for Order Coordinator
Desired skills for order coordinator include:
Building processes
Installation requirements
Product application
Microsoft Word and Excel
MS Office
SAP
Distribution industry
Microsoft suite
Excel
Related disciplines
Desired experience for order coordinator includes:
Construction knowledge base (terminology, documentation, ) would be ideal
Must have strong skill sets in organization (due to high volume of work), professionalism, ability to handle critical deadlines/prioritize work, business processes, and internal/external customer support/ communications
Must have 2-3 years of business experience
Development in reasoning, language, mathematical, and supervisory skills which ordinarily would be acquired by completing an education equivalent to community college in order to perform the job effectively
Analytical and organized to aide in decision making process
Flexible and able to handle stress
Order Coordinator Examples
1
Order Coordinator Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of order coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order coordinator
- Audits – Conduct audits for revenue and non-revenue orders for proper booking and allocation
- Workload Balance – ability to identify and prioritize multiple tasks and responsibilities
- Identifying customer information needed for contractual agreements, reviews
- Ensure the requested delivery is achievable and the field service engineers are aware of the approximate delivery costs
- Take responsibility for the FSE’s inventory count
- Monitoring, managing, and coordinating purchase logistics between multiple properties
- Streamlining inefficiencies
- Analyzing expense costs through price comparison
- Consolidate configured work orders with Sales Order line items
- Assemble instruments to spec as instructed in Pre-Shipment procedures
Qualifications for order coordinator
- Ability to function independently actively participate in a team environment
- No Supervisory responsibilities with this position.Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, and a pension plan
- Gather all required information and documentation necessary to process the order
- Coordinate shipment of goods through appropriate facility
- Must apply a sense of urgency to all job functions
- Must be familiar with existing Agent products and processes
2
Order Coordinator Job Description
Job Description Example
Our innovative and growing company is hiring for an order coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order coordinator
- Share the workload supporting co-workers as needed
- Partner with multiple departments including Materials Management, Spare Parts Engineering, Pricing, Warehouse Operations, Transport, Suppliers, Carriers, and Technical Support to ensure optimal resolution on all inquiries
- Ensure daily goals for shipments are met
- Track and report daily/monthly metrics
- Follow and support ISO and quality program requirements
- Provide input and comply with corporate established transportation and government regulated guidelines
- Maintain direct relationship to the allocated Distribution customers of Bettis Europe
- On Time Accurate Responses (Price and Lead Time) to Distribution customers - Quality and Quantity
- On Time Accurate Order Entry / Documentation
- Customer order status reporting as per contract agreements
Qualifications for order coordinator
- Experience in apparel or footwear industry preferred
- Must contribute to the fast paced sales support environment to ensure daily, weekly, and monthly goals are reached
- Consistently perform all duties and responsibilities according to production and quality standards and provide high quality customer service to both internal and external contacts
- Must have a positive customer service attitude
- Must be in constant communication with Supervisors to ensure orders flow smoothly
- Ability to communicate effectively in writing verbally with peers and supervisors
3
Order Coordinator Job Description
Job Description Example
Our company is growing rapidly and is hiring for an order coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order coordinator
- Manage change requests/notices in a timely manner, to achieve lead time certainty
- Support NCRs resolution and escalate when necessary
- Follow Escalation Policy to meet committed deadlines towards customers
- At least 2-3 years experience in Inside Sales an advantage
- Relevant experience in Customer Service Industry
- Communicates to Sales Management the need for priority on late productions and/or shortages
- Communicates receiving priorities to DC managers to expedite the flow of goods into the DC
- Works closely with Logistics and Foreign Sourcing to track inbound freight
- Provides daily assistance to Customer Service Reps in regards to order coverage issues on past due, present, and future orders
- Track order progression, communicate progress, and coordinate installation
Qualifications for order coordinator
- Provide mentoring support to Provisioning Specialists 2 and 3
- Provide support to the Lead Provisioning Specialist and back up
- Some College or High school diploma
- Ability to see, define and resolve issues, with a balanced desire to tackle both tactical and root-cause issues is a plus
- Microsoft Office PC related skills required
- Attentiveness to detail is a must
4
Order Coordinator Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of order coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order coordinator
- Direct efforts for both internal and external teams as may be needed
- Responsible for multiple customers, multiple sites, and multiple orders
- Manage and assess meeting customer timelines
- Identify and overcome barriers/obstacles by working with customers, vendors, and internal departments for resolution
- Adherence to policy but as customer advocate is encouraged to question policy and has the authority to recommend exceptions to policy when it makes business sense to do so and complies with best practices
- Order Processing – Conduct transactional and contractual review, validate and enter all orders ensuring data accuracy for proper revenue flow
- Ensure orders are compliant to the established licensing policies in accordance with Corporate, SOX, Revenue Recognition and/or VSOE policies and procedures
- Drives and participates in resolving order issues and proactively communicates with SOS, Field Sales and/or managers on order issues and keep them informed of any problems resolving issues
- Support sales (through SOS) on customer identification, customer inventory identification, (renewal)quote preparation related to commercial, legal or Rev Rec policies
- Develop & maintain a detailed working knowledge of Revenue Recognition and Revenue Accounting policies concerning the licensing of software & support, VSOE or SOX controls applicable to the Order to Cash process, Order Entry (Oracle OE+) application or Siebel to support order management
Qualifications for order coordinator
- Escalation and risk management for customer specific service delivery experience
- Organizational skills and ability to coordinate changes in a project management manner - a structured workflow, appropriate follow up of tasks, on time delivery and risk management
- Strength to adhere to given processes
- Exceptional written and verbal communication skills are mandatory
- Multi-tasking ability, coordinate multiple changes simultaneously, without loss of attention to detail
- High School diploma or GED plus minimum two (2) years experience in related field required
5
Order Coordinator Job Description
Job Description Example
Our company is searching for experienced candidates for the position of order coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order coordinator
- Prepares and provides customer invoices, addresses and resolve invoicing issues
- Creates Maintenance (support) credits
- Runs and provides various Sales and Customer reports
- Processes contractual documentation
- Communicates products and shipping concerns to product marketing operations and product distributions
- Communicates application or process defects to appropriate IT and business process owners
- May be involved in training of new hires, peers, updates to procedures or policies
- May be involved in design and acceptance testing of BMC Order Services applications
- Ad hoc project management/administrative duties as necessary
- Answer phones, enter work orders, scrub data, manage requests for work to be performed, notify Customers and Managers of availability of equipment, write service requisitions, call out technicians, and run daily audit reports
Qualifications for order coordinator
- Minimum Bachelor’s degree business, finance/accounting required
- Understanding of Engineering strongly perferred
- Working knowledge of Volvo financial tools(Score step 2, business warehouse) a plus
- In addition to Level 1 competencies, manages professional employees and/or supervisors
- Any - Associates Degree
- Development in reasoning, language, mathematical, and supervisory skills