Ops Analyst Job Description
Ops Analyst Duties & Responsibilities
To write an effective ops analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included ops analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Ops Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Ops Analyst
List any licenses or certifications required by the position: JLPT, CET, ITIL, MCSE, MCSA, V3, APICS, CAMS, MBA, CCNA
Education for Ops Analyst
Typically a job would require a certain level of education.
Employers hiring for the ops analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Finance, Accounting, Technical, Computer Science, Management, Economics, Communication, Education, Business/Administration
Skills for Ops Analyst
Desired skills for ops analyst include:
Desired experience for ops analyst includes:
Ops Analyst Examples
Ops Analyst Job Description
- May assist in the preparation, review and coordination of the preparation of monthly Board of Trustees reports for the Templeton managed Franklin funds, and the required quarterly disclosure for the Templeton commingled trusts and the TGII fund group
- Providing on-call / off-shift incident management support for critical issues affecting, or potentially affecting the production environment
- Ensuring monitoring requirements, wellness checks, application triage information for applications are in place and appropriate for support applications
- Assisting with IT projects such as hardware and software upgrades
- Document all research and exception findings in files
- Develop and maintain detailed spreadsheets and tracking of audit activities and results, including metrics
- Identify what processes and functions fall below an acceptable threshold and work to identify root causes and common issues the actual cause of the error(s)
- Communicate and confirm the test results with your Manager and be able to discuss the work at a detailed level in summary for Executive audiences
- Create service forms for returned checks and vendor refunds
- Post vendor refunds to the vendors' account
- Demonstrated experience in requirements gathering
- Demonstrated experience in writing business requirements and test cases
- Experience managing UAT cycles and test case planning and execution
- BA role for 2+ years
- Generally a minimum of 5 to 8 years related business experience
- Highly developed facilitation and consensus building skills
Ops Analyst Job Description
- Process Home Medical, Interest Penalty, Member Refund, FQHC, PQRI/eRX and other incentive transactions
- Complete data entry of check information for returned checks and vendor refunds as received
- Prepare vendor refunds to be deposited weekly
- Perform reconciliation and analysis of all payments
- Create monthly reports of data related to payments for all lines of business
- Execute day-to-day revenue & yield management responsibilities across assigned campaigns and supply sources in terms of performance, profitability, and fulfillment
- Billing & reconciliation of all assigned campaigns according to agreed billing methods
- Review new campaigns for adherence to established business rules
- Collaborate with Inventory and Campaign Management teams to determine best optimization strategies
- Works closely with Sales and Planning teams to understand client needs and help craft proposal deal points
- Knowledge of systems development life cycles and agile scrum methodologies
- CBAP – Certified Business Analysis Professional preferred
- Strong understanding of the I.S
- Manage and prioritize individual tasks within established project timelines, including but not limited to new equipment installations, new products
- Work experience with different business units to confirm inquiries regarding unpaid/overpaid check amounts
- Closely work with the Ad Operations team to escalate issues and aid in troubleshooting
Ops Analyst Job Description
- Identify opportunities for increased efficiencies in sales and ad ops business processes
- Daily handle requests for service plus internal escalations
- Serve as a subject matter expert on Tier 3 Issues and Inquiries
- Adhere to Analyst Leadership Standardized Work
- Monitoring, analysis and identification of cyber security events
- Perform analysis of security logs to detect unauthorized access and malicious activity
- Security Event Correlation and Reporting to appropriate Tier 2 or Incident Response staff or relevant sources to determine increased risk to the business
- Research and leverage external trusted intelligence sources and leverage knowledge to detect events of interest
- Build reporting solutions and develop/enhance existing scorecards, dashboards and other key reports that arto be utilized by management to monitor performance and communicate performance to the client
- Obtain data through various information systems including ACE, PBAR, FUS, MaCS, ODEMAND, PATCOM, CTS, Invision, PRM, Intellect, Data Access, and showcase Strategy
- Ready to travel for process transitions as required
- No specific requirements
- Please note that we will contact only selected candidates
- Crisis management – Requires the ability to handle multiple problems and make quick decisions under pressure in order to meet AMFI/NASDAQ deadline for reporting mutual fund net asset values
- Thorough understanding of reengineering approaches, identifying and mapping business processes
- Ease with various tasks, ability to apply skills to any task for maximum impact
Ops Analyst Job Description
- Keen awareness that recognizes bottlenecks in spiff process which creates ideas for improvement that will eventually lead to system enhancement
- Act as a point of contact for EMEA Partner Support Team Shared Services
- Work closely to coordinate activities with offshore EMEA Partner Support Team
- Manages divisional mail box for requests on a variety of Partner P.O
- Ensuring paperwork and approvals to support Partner P.O’s are in place
- Communicates clearly, timely and effectively to a multitude of organizations that support requests
- Activity tracking of all requests are compiled and reported to management on a weekly basis
- Validating the accuracy of all created Partner P.O.’s, time entry and costs entry
- Support all expense uploads into Concur system relating to Partner P.O
- Management of all Partner Invoices from validation of hours, costs and timeframe of service against Partner P.O
- Experience in the media or advertising industries is highly preferred
- Familiarity with basic financial concepts a plus
- Knowledge of PeopleSoft data structure and preferable experience in PeopleSoft 8.9 or 9.1 versions
- Knowledge of PeopleSoft Security (Roles and permissions, trees including dept ID)
- Expertise in Structured Query language
- Strong Knowledge of PeopleSoft Security and HR systems
Ops Analyst Job Description
- Compiles and prepares data on Partner P.O
- Assists with analysis on Partner P.O
- Understand the importance of clean P.O’s for accurate revenue and expense recording
- Drive GR/IR clean-up activities for those Partner P.O.’s assigned to the individual by working with Regional contacts and Partners to ensure all costs are applied properly and/or invoices are received prior to revoking of costs or closure of P.O
- Provides back up for any Regional Partner Support team members when one is out of office to keep requests and statuses moving forward
- Identify initiatives, work to best practice and develop processes and knowledge share
- Assist in systems projects to support product or regulatory needs
- Develop business requirements and user testing efforts
- Consistently meet project deadlines while completing thorough documentation and information sharing throughout
- Participate in conference calls and meetings as a Global Deal Management Operations representative with Global Business Practices, WW Alliances & Channels, Support Services, Quoting, Global Sales Operations, Regional Deal Management, GOM, WWOPs, Corporate Pricing, PRG, OAL and be able to speak to existing process, offer recommendations on process changes to support business issues/new business processes raised
- Ability to coach and influence others, lead indirect teams
- Have excellent written and verbal communication skills Possess the ability to adjust and adapt to changing priorities in a dynamic environment
- Understanding of financial markets and related instruments - preferably Derivatives(Exchange Traded Futures, SWAPS, Collaterals) Equities & Fixed Income
- Minimum 3 years of Loan application experience
- Advanced knowledge of various system applications
- Ability to independently make decisions and provide direction