Ops Associate Job Description
Ops Associate Duties & Responsibilities
To write an effective ops associate job description, begin by listing detailed duties, responsibilities and expectations. We have included ops associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Ops Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Ops Associate
List any licenses or certifications required by the position: AMFI, PMP, NISM, CCNA, FRM, CFA, ITIL, URL, JDBC, CISI
Education for Ops Associate
Typically a job would require a certain level of education.
Employers hiring for the ops associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Finance, Supervision, Technical, Management, Graduate, Computer Science, Engineering, Healthcare Administration, Information Technology
Skills for Ops Associate
Desired skills for ops associate include:
Desired experience for ops associate includes:
Ops Associate Examples
Ops Associate Job Description
- Uses deep subject matter expertise to resolve issues, drive process improvements, and contribute to process and/or commodity objectives
- Monitors and analyzes process- oriented tasks and situations
- Validates customer information, agreements, purchase order requirements
- Constantly review standard working procedures within team leader
- Monitor and act upon compliance-related alerts
- Use detective-like mentality to investigate and escalate potentially suspicious activity
- Provide editorial oversight and content for bi-weekly change communications in close collaboration with business leaders
- Understanding, interpreting and executing customs entry declaration to the satisfaction of Customs Dept., Damco (as the employer) and our clients at large
- Entries to be declared it time as per KPI given
- Data Quality-Ensure accurate declaration to evade customs and other statutory bodies penalties
- Self sufficient and requires minimal monitoring to handle day to day support functions
- Certifications in project/production methodologies is a plus
- 5 + years’ experience working in games development on large scale AAA products both with physical and digital components and comfortable in a production type role with large scale publishing efforts
- Have worked and released large scale AAA products with a digital live component from start to finish
- Experienced with games online as a service
- Strong Project/Production Management experience
Ops Associate Job Description
- Manages local projects of medium complexity using the organization’s project management methodology
- Proactively prevents problems and escalates as appropriate
- Communicates with IT teams and vendors to resolve local issues of high complexity
- Daily collateral management
- Trade capture of all derivative trades
- Security master set up and maintenance for all derivative trades
- Derivative Reporting
- Confirmation Management
- Reconciliations with dealers and accounting system
- Interest payment processing and monitoring on all positions
- Highly organized and self-directed, able to keep on an assigned track without supervision is required
- Ability to prioritize conflicting workloads efficiently – strategic thinker
- A strong background and understanding of multi-platform video game production is preferred
- Set and achieve the highest standards for all work
- Self-driven, solution oriented individual with a positive “can do” attitude
- Strong and clear communicator with the ability to communicate with multiple teams is required, including but not limited to Marketing, Business Development, PR, Production, Development teams and QA
Ops Associate Job Description
- Focal Point for post sales related queries including support orders
- Respond to customer queries (email/phone) within defined TAT
- Work collaboratively with the customer to resolve the issue or get the requested information in a timely manner
- Ensure customer satisfaction and friendly tone with each interaction, regardless of the nature of the request
- Analyze and respond to customer's request for quotation in a timely and accurate fashion, and ensure compliance to Keysight terms and conditions, export licensing conditions and customer specific procurement guidelines
- Ensure proper approvals for any non-standard or specially negotiated terms and conditions and ensure supporting document is attached in the applicable admin system
- Establish and maintain effective lines of communication with concerned departments in accepting orders and ensure adherence to the Keysight order acceptance policy and standard or specially negotiated terms and conditions
- Receive and understand feedback from the customer
- Work with Customer and partners (as necessary) to resolve the issue
- Log Customer Feedback (CFS) and follow up with customer as necessary to ensure customer satisfaction
- Able to work under little supervision
- Passionate, committed, high level of energy and the need to follow through with all aspects of the job is a must
- Should have thorough knowledge of the regulations around the capital account transactions like ODI, FDI and ECB
- Should have previous experience of handling team and clients including client meetings
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field with at least 3 years working
- Post graduate with 12+ years in Trade Operations and Cash Operations in Bank
Ops Associate Job Description
- Manage day-to-day editorial process of FNG entertainment apps (FOX NOW, FXNOW, NatGeo TV)
- Create presentation for senior stakeholders
- Assist with content rights tracking
- Research competitors and competitor digital products
- Assist with user testing research
- Assist with a variety of strategic and operational projects
- 2 or more years experience or support in a regulated industry
- Should have decent communication skill
- Manage and process batch jobs and manage batch schedules using CA-7, CA-11, OPC, CA Scheduler, Control-M, SDSF, SAVERS, ISPF, HMC
- Monitor mainframe and take action as per the documented procedure
- Attending daily/weekly incident/change meetings and report the status
- Perform critical and special process activities independently
Ops Associate Job Description
- Ensures all supplies are ready in advance of all activity (fixtures, collateral, demo, security fixtures)
- Ensures daily walk through of stores are completed using a checklist to maintain cleanliness, organization and issue resolution
- Ensures all smallwares and fixtures are in excellent working order
- Process invoices in Markview/Readsoft through validation which consists of verifying Optical Character Recognition (OCR) software correctly identified key invoice information including but not limited to invoice number, invoice date
- Process AP General, Agency, Sub-Contract invoices and consolidated supplier invoices
- Responsible to coordinate the centralized planning, direction, and control required to meet the cost, schedule, and performance goals throughout the life-cycle of their assigned programs
- Monitor, update, and report on Program(s)/B&P/IR&D performance/status in accordance with the Capture Management and Planning (CMAP), Program Management and Planning/Tracking (PMAP/PMAT), Operations Management and Planning/Tracking (OMAP/T) and CPPM processes
- Support PM/PD as representative with the customer on their assigned program(s)
- Responsible to maintain close contact with the customer organization to ensure the highest possible level of customer satisfaction
- Ensure a continuous line of communication is kept open with the appropriate internal and external customer representatives to maintain a high level of program status awareness, provide timely recognition and resolution of problems, identify follow-on business opportunities and prevent unwelcome surprises
- Identifying areas of improvement in the process and bringing to the notice of the senior members
- Mentor the reporting team, identify areas of process improvement like automation, cross trainings
- Attend Team meetings and review meetings and address the issues with the help of DMs
- Set yearly goals and work towards achieving those
- Thorough understanding of all aspects of Operations Associate I and II position, with the ability to meet goals and standards established by the department
- Excellent interpersonal, written and verbal communication skills r required