Ops Program Mgr Job Description
Ops Program Mgr Duties & Responsibilities
To write an effective ops program mgr job description, begin by listing detailed duties, responsibilities and expectations. We have included ops program mgr job description templates that you can modify and use.
Sample responsibilities for this position include:
Ops Program Mgr Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Ops Program Mgr
List any licenses or certifications required by the position: PMP, PMI, CTP, TEMPEST
Education for Ops Program Mgr
Typically a job would require a certain level of education.
Employers hiring for the ops program mgr job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Engineering, Education, Business, Computer Science, Management, Finance, Information Technology, Marketing, Business/Management
Skills for Ops Program Mgr
Desired skills for ops program mgr include:
Desired experience for ops program mgr includes:
Ops Program Mgr Examples
Ops Program Mgr Job Description
- Steward the accounting controls identified by the process leads and finance
- Leverage real-world understanding of business, “voice of the field”, and associated data to generate insights (incl
- Plan and manage customer territory assignments on-boarding strategies and processes
- Flow down of program requirements from the product line and/or program manager to the Operations functions
- Lead multi-disciplinary cross-functional team as Ops program manager for high-volume manufacturing (10-100+ M units/yr) of low-cost optical components to be transferred to contract manufacturer
- Propose and lead Foundry and Contract Manufacturer (CM) wafer and assembly (particularly in Asia)
- Manages projects end-to-end, to deliver business outcomes
- Builds, drives, and manages relationships with our senior internal business leaders and ensure their continued alignment, engagement, and achievement of business outcomes
- Engage with key stakeholders including vendors where key delivery areas are outsourced
- Coordinates and plans with interdependent teams across Business, Operations, Technology, and PMO organizations
- Bachelor Degree in Business with 7+ years in sales compensation, sales operations or finance with a focus on sales process and program desig
- Have provided Sales Operations support for LATAM geography
- Personable, professional, solid business acumen, ability to both partner with cross-functional teams and interact effectively with all levels in the organization
- 5-8 years of related experience working with a field Sales organization is required
- Bi-lingual (English & Spanish) is required (Portuguese is a plus)
- 5+ Years Program Management experience in Production Operations business required
Ops Program Mgr Job Description
- Cost Account Manager for Operations on the LIMWS program
- Cost Account Manager for Operations on the ATIRCM programs
- Responsible for all Operations metrics on the program and is overall CAM for both Cost Plus Fixed Fee Programs
- Developing strong relationships with Geo-based sales operations and getting intimate knowledge of key deals and the implications on the supply chain
- Gathering insight on the forecast to be able to explain the changes in the forecast especially as they relate to product and timing
- Representing Sales at Sales and Operations discussions to develop quarterly and monthly consensus targets based on cross-functional data and insight
- Design, development and implementation of processes to increase the detail and accuracy of deal related data
- Development of processes for identifying firm orders and getting pre-purchase order details to manufacturing
- Development of processes for identifying the probability of closure of key deals within a quarter when that closure will happen
- Identifying practical information that can be gathered from the field and standardized globally
- Partner with sales leaders in communicating compensation program recommendations and decisions to senior sales managers
- Review monthly commission process result to ensure pay accuracy and manage compensation escalation issues and plan exceptions
- Monitors quality, schedule and cost performance
- Exercise discretion and independent judgment in the performance of duties set forth in job description section above
- Ability to work collaboratively and act in a lead role as a subject matter expert to meet aggressive goals and short timeframes
- Ability to work with and effectively monitor both off-shore employees temporary workers
Ops Program Mgr Job Description
- Data analysis to discover trends and patterns that can be turned into actions
- Developing ways to shape demand in the field to reduce excess inventory and take advantage of available inventory
- Design, management, and providing key performance metrics
- Hands on research in CRM and fulfillment systems to determine the status of key deals
- Cost Account Manager for Operations on the Oxon Run program
- A key focus will be management of Design to Unit Production Cost in the early phase of the program prior to the Critical Design Review for the Program
- Focus on providing process optimization by understanding the desired business outcome
- Deliver end-to-end deep data analysis & “light up” actionable strategic insights
- Innovate to deliver standards which enables speed, efficiency and scale in the business
- Partner with OU & Sales Excellence lead to drive sales process enablement, insight and execution locally
- Responsible for the development, implementation and administration of sales compensation programs for designated sales teams
- Collaborate with other business partners and departments such as Customer Success Operations, HR, Finance, and Global Sales Compensation team and Commission Accounting to drive on-going process refinement to improve the efficiency and accuracy of sales commission calculations
- Knowledge of sale processes
- Understanding of software development lifecycle and system architectures with the ability to specify requirements and communicate with developers
- Attention to detail, follow through, and multi-tasking
- Familiarity with Sales Systems, Order Fulfillment, Data Analytics
Ops Program Mgr Job Description
- Land, complete, and ensure quality of annuity management and FastStart locally
- Drive and land execution and operational excellence for Quota Distribution, Quota Maintenance, Revenue Disputes, Quota Audit, Territory Planning, Quota Tools
- Assist SELs to accelerate GST landing and support locally
- Train salespeople on sales tools and process, Opportunity Management, forecast guidance, rhythm, expectations
- Deliver detailed insight and data analysis packs, from Modern ROB tool to SEL for key Corp/Local ROB activities
- Leverage standard reports to improve local execution and sales discipline
- Drive adoption and usage of MSX insights as the standardized sales leader field reporting tool
- Deliver insights through analytics to improve key pipeline metrics such as close rates, pipeline velocity
- Support and provide insight into opportunity management and sales execution
- Identify Pipeline and Annuity opportunities and drive engagement
- Bachelor’s degree in Engineering or a Technical discipline
- Proficiency with continuous process improvement methodologies and tool
- Excellent written and verbal communication skills with others who possess technical and non-technical backgrounds, members from various levels within an organization
- 5 years of experience leading projects driving transition of R&D prototypes to volume manufacturing
- Knowledge of Foundry and Contract Manufacturer (CM) assembly/equipment capabilities (particularly in Asia)
- Familiarity with photonics, semiconductor laser diodes, VCSELs, LEDs or ICs
Ops Program Mgr Job Description
- Lead and drive a culture of rigorous pipeline management in compliance with OU and WW standards
- CRM contactability, PCIB, Consumption Plan etc hygiene
- Ensure AST, MAL up to date
- Support M&A activities, international disputes
- Funnel seller feedback for iterative tool/reporting/process simplification and refinement
- Lead a small team of Learning Specialists, Technical SMEs, and Instructional Design Experts
- Drive the strategic and planning rhythm for your team, plugging into a variety of other workstreams
- Coaching, mentoring and people management
- Leverage solution area identified subject matter expertise to curate or create the optimal content to enable learners to accelerate growth and performance
- Partner closely with product teams to understand product roadmaps, updates, launches, go-to-market plans, and overall objectives and translate those into learning objectives and experiences
- Familiar with six-sigma techniques, , design for manufacturability/reliability (DFx), SPC and ISO9001 certification is preferred
- Education should be MS or PhD in optical, electrical, physical engineering or equivalent with 10+ years of experience in optoelectronics, Si IC or magnetic-storage industry
- Mandarin language skills are highly desired
- Ability to work with and effectively monitor multiple contacts in the field
- Understanding of how to work with field with proper protocols
- Demonstrated ability to manage multiple, complex projects and tasks