Operations Head Job Description
Operations head
provides leadership, expertise, and guidance to management and other departments regarding clinical drug development, and specifically clinical programs.
Operations Head Duties & Responsibilities
To write an effective operations head job description, begin by listing detailed duties, responsibilities and expectations. We have included operations head job description templates that you can modify and use.
Sample responsibilities for this position include:
Proactive stakeholder management (up to Exco level) including monthly business performance reviews demonstrating active support for the Corporate and Business Banking business strategies focusing on business growth, control and cost
Another key duty is to develop and run the banking operations, covering (not limited) Cash & Trade, Loan, Treasury Operations, and Operational Risk Management
Manage and liaise with of staff and wider Tour Team
Champion the needs of the customer in all areas and across all departments of the WBST and Warner Bros
Set Service Level Agreements with Tour colleagues and ensure service provision within the agreed SLA’s
Review training needs analysis conducted by managers
Approve training budgets and review training expenditure to ensure that allocated funds were utilised
Drive the Talent Review process and approve nominations for the business unit
With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams
Manage aggregate headcount within delegated budget
Operations Head Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Head
List any licenses or certifications required by the position: AED, CPR, SPHR, PHR, CP, SHRM, PMP, ITIL, COPC, CMA
Education for Operations Head
Typically a job would require a certain level of education.
Employers hiring for the operations head job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Engineering, Finance, Education, Management, Business/Administration, Science, Technology, Economics
Skills for Operations Head
Desired skills for operations head include:
Banking
CIB business
Fund Services and Custody
Another language
Banking products
Clinical development process
Drug development process
Especially Treasury
GCP
GCP and clinical project management
Desired experience for operations head includes:
Hire and develop superior team
Member of the CIB Management Committees
Member of Corporate Operating Committees for South Africa and BA 12
Member of Corporate Product Management Committee for Africa
Participate and contribute in executive management meetings within the Operations function and across the segments supported
Drive the Citizenship agenda which supports the communities in which we operate
Operations Head Examples
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Operations Head Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of operations head. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations head
- Provide leadership, direct and control the function including personnel, budgets and other resources taking appropriate action where necessary to correct variances
- Oversee the interpretation of external market developments, statutory regulations and internal requirements, defining and directing the development of policies and procedures to meet these needs and support the achievement of business unit objectives
- Lead the Operations team to be a high performing team with a client centric approach
- Actively develop and maintain relationships with a wide range of key customers, suppliers, colleagues and peers to obtain/ exchange information, identify best practices, ascertain customers’ future requirements and where appropriate, respond to changes in the internal and external business environment
- Manage Inside Services Marketing team to drive high quality lead generation for each partner course/programme that has been selected
- Manage Inside Services Student Recruitment team to drive high quality student enrolments for each partner course/programme that has been selected
- Manage Inside Services Student Support team to drive high retention and progression rates of matriculated students through to graduation
- Ensure that all selected IT systems are operating in such a way as to drive maximum value and efficiency in the delivery of partnership services
- Evaluate opportunities to utilize third party service providers in the provision of partnership services
- Manage relationships with key operational stakeholders at University Partners in order to achieve greater value in the services offered, increase relational equity, and troubleshoot service delivery challenges as they arise
Qualifications for operations head
- Minimum 15 years of total progressive experience in financial institutions
- Mature leadership capability and values win-win/teamwork
- Bachelors degree in Business Administration, Marketing, or other relevant field
- Masters degree in Business Administration, Marketing, or other relevant field (preferable)
- Five or more years in Sr
- Previous work experience in leadership position in digital marketing field
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Operations Head Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of operations head. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations head
- Development of a consolidated and fully optimised operational team where excellence is the norm, ensuring the required levels of continuous training is in place
- Own and deliver against the agreed budget and proactively identify continuous plans for reduction of operating costs
- Deliver better than budgeted position on Service Credit penalties
- Provide subject matter expertise to strategic initiatives, projects and product/service development
- Lead and motivate the operational teams to deliver a working environment which inspires creativity of solutions and stretches the individuals to their full potential
- Deliver the existing and new Digital Services with the centralised target model in mind
- Champion the Clients services by resisting those changes which present unacceptable risk to the operation either by way of internal or external change
- Ensure that all operational processes respect the required regulatory deliverables for all clients
- Accountable for efficient support and maintenance of operational plant and IT
- Accountable for the ongoing delivery of local operating efficiencies and margin improvement through standardisation of local services and processes
Qualifications for operations head
- Strong ability to drive business with existing new customers
- Clear understanding of capabilities needed for the Region ability to attract, develop and retain competence based operations resources
- Responsible for Disaster Recovery plans and execution locally, including internal Major Incident facilitation
- Build and develop an effective local talent pool and ensure robust succession plans are in place
- Whilst the Centralisation strategy is still in its infancy, support the Head of Global Operations in aligning the NL operation to incubate any relevant first service candidates of the Centralised and/or off shored operating model
- You will be an effective leader with a track record of building high performing teams who operate by putting the client first as a matter of principle
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Operations Head Job Description
Job Description Example
Our growing company is looking to fill the role of operations head. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations head
- Work with Finance to understand and document / report Cards true direct and indirect cost base
- Manage Cards Order Book and Retail Transformation project portfolio and lead development of Cards servicing and operations related projects
- Recruit, onboard, train, lead and develop an effective team through communication, performance management, development plans and reward/recognition practices
- Enhance Cards Operations governance, policies & procedures, and management reporting
- Key internal stakeholder
- Key external stakeholders
- Oversee and manage the VMI team (external 3rd party function) and stock management of UCA product, providing expertise and analysis to both retail and sales teams to ensure the right level of stock in the right locations at the right time
- Ensure optimal and efficient content partner stock holding at Cinram and instore, driving and delivering stock targets ensuring redundant stock is exited appropriately and profitably
- Working with Head of Product and Head of Retail, deliver and refine efficient product selection and allocation processes to deliver maximum efficiency
- Communicate persuasively with leadership to drive consensus
Qualifications for operations head
- You will have built strong performing teams, through which you have delivered through empowerment and effective delegation
- You are a strong influencer, working effectively through others, and effectively managing upwards
- You are used to work in a rapidly changing environment requiring a flexible and ‘can do’ attitude at all times, even when there is unclear direction
- Highly resilient, flexible and accommodating under pressure, you will additionally provide peer support to the extended Senior Operations Management Team
- You are a strong all-rounder ideally CPA qualified
- Past experience should include auditing and industry experience
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Operations Head Job Description
Job Description Example
Our growing company is hiring for an operations head. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations head
- Directly manage a team of Vice Presidents/VP equivalents and Senior Directors
- Proactively managing and leading the Student Operations Team, ensuring departmental objectives are communicated and engaged with, planning, organising and delegating work, monitoring progress and intervening as required
- Contribute to the long term strategic planning and management of the Student Operations Team, interpreting school/college/directorate strategy into work priorities and setting the standards for the section
- Contribute to the development of Student Operations Team initiatives that have a University wide impact and overseeing and monitoring the effective delivery of team projects
- Manage performance, induction and development of the section allocating resources across the range of functions ensuring a matrix approach is applied to the multi-disciplinary team
- Support and guide team members in HR, escalating as necessary to specialist support areas
- Collaborate with others in order to develop processes and procedures used within the sector and Student Operations Team, translating external requirements in to clear strategies and actions
- Undertake the training of others in areas relating to the work of the teams
- Establish working relationships with key contacts to help improve service levels and support the organisation of University events e.g enrolment and graduation, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required
- Attending project groups and University Committees as required, representing the department and overseeing the integration with operational processes
Qualifications for operations head
- Knowledge in Procurement and relevant policy development
- Practical knowledge of Operating risk and compliance, policies and procedures, and cross border payments and domestic payments including SWIFT & Clearing House
- Good at both Mandarin and English
- Coordinates with appropriate internal departments including Audit, Compliance, Retail Risk Management and others to
- Proven leadership experience, organizational, analytical and decision-making skills
- Ability to communicate effectively with C-Level leadership, clients and vendors
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Operations Head Job Description
Job Description Example
Our company is looking to fill the role of operations head. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations head
- To control the direct labour work content for manufacturing the product to ensure that the most efficient methods are being used
- To align closely with RDD Category Head and Business Cat Leads to ensure delivery of business objectives – both short and long term
- To own the Capex to support new projects or capacity increases
- To lead a team of Operations Managers to execute the day to day deliverables of each category managing a small team of UK manufacturing engineers to ensure that early deliverable to support new projects are met
- Participate in Leadership meetings and working sessions to steer the company toward growth and success
- Build and manage an A-player team to support key operational needs
- Own strategic planning and budget management of Operations
- Ensure quality and efficiency within the company's Command Center, including non-medical management of Command Center clinical staff
- Partner with other functional teams
- Collaborate with Clinical teams to develop new care delivery protocols
Qualifications for operations head
- Motivate and performance drive teams to deliver against business objectives
- Reasonably good understanding of the global economy, policies, trends
- Senior level role requires the successful incumbent to successfully lead the organization through leaders who are direct reports
- Proven change leader, with a track record of successfully leading significant culture change initiatives
- Expert in modern best practices in SaaS operations utilizing DevOps processes and enabling tools
- Familiarity with InvestOne or another complex Investment Accounting application would be ideal, but not required