Head, Operations Job Description
Head, operations
provides overall leadership for the governance and compliance of SS&CM policy, standards, guidelines and processes in the APAC Region.
Head, Operations Duties & Responsibilities
To write an effective head, operations job description, begin by listing detailed duties, responsibilities and expectations. We have included head, operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Lead and advise on global cash management and investment strategy
Assist with the development of technical solutions to enhance global visibility and management of cash ensuring efficient implementation and deployment
Support global growth and acquisition strategy
Enhance understanding, visibility and management of subsidiaries cash flows
A professional, confident manner
A commercial acumen
A capacity to stay calm under pressure
An ability to be a problem solver
This role will build and grow the Operations in line and develop people talent to success
Moreover, he/she will align with O&T Strategy, develop and implement Operations Strategy and Methodology, to support and drive short-term and long-term mission, strategy and goals
Head, Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Head, Operations
List any licenses or certifications required by the position: AED, CPR, SPHR, PHR, CP, SHRM, PMP, ITIL, COPC, CMA
Education for Head, Operations
Typically a job would require a certain level of education.
Employers hiring for the head, operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Engineering, Finance, Education, Management, Business/Administration, Science, Technology, Economics
Skills for Head, Operations
Desired skills for head, operations include:
Risk and compliance aspects of corporate insurance
API and ANSI standards
ASME
DGMS guidelines
OISD guidelines
OMR
Compressors
DG sets
Dehydration facilities
Equipment like pumps
Desired experience for head, operations includes:
You will be responsible for operational risk management as well
Reviewing all relevant processes and workflows within the teams, and working with other support functions
Contribute to the development of the strategic direction of the business, ensuring that plans are properly evaluated and deliverable and there is an appropriate balance between risk and reward
Develop and maintain effective working and influencing relationships with appropriate colleagues in own and other business units and external suppliers
Plan, communicate and implement change ensuring all those affected fully understand the benefits, nature and implications of such changes
Create and foster a performance culture that encourages “challenging upward”, promotes regular “one-to-one” meetings and supports learning plans, as a constructive framework for career development and succession planning
Head, Operations Examples
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Head, Operations Job Description
Job Description Example
Our growing company is looking for a head, operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for head, operations
- Management of the services portfolio including creating the strategy, positioning and business development
- Responsible for identifying new topline opportunities for expanding the field services domain through the CSP and enterprise segment
- The development of new business models, defining pricing models and proposing investment budget
- The role will require you to work closely with sales expertise and our customers in developing attractive and profitable solutions within Field Services
- Replicating solutions from successful engagements enabling industrialization of our offerings and work closely with the SD&O organization in defining the delivery competence and solutions
- Actively communicating and educating the regions in the services portfolio and lead processes for best-practices and knowledge sharing
- Cross-unit collaboration within Business Units and Regions
- You will be expected to travel and work in different cultural environments
- Review and improve Operations processes and procedures
- Act as the point of escalation for Portfolio Managers
Qualifications for head, operations
- Fund meetings to discuss Operational issues
- Liaise with service providers
- Attend Fund Credit Reviews
- Attend Due Diligence reviews with potential investors
- Review Daily and Monthly NAVs
- Point of contact for the Hedge Fund Standards Board
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Head, Operations Job Description
Job Description Example
Our company is hiring for a head, operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for head, operations
- Evidenced success in reducing service impacting incidents and in building and delivering against service improvement plans
- You will have successfully managed key supplier relationships, both internally and externally to assure client service delivery
- You will be accustomed to effectively communicating at all levels, adapting your style accordingly
- This role will be responsible for ensuring that operational matters are processed according to procedures as per the Branch's manuals and within the framework of the local regulations and group policy
- You will also initiate and take responsibility of the review on the Operations Framework/Systems annually
- Finally, you will establish and ensure compliance with proper internal control procedures to mitigate risks, fulfil audit and regulatory requirements
- Manage unsecured lending risk operations teams migrated to the FLoD – underwriting, credit bureau monitoring
- Oversees relationship with key internal partners
- Oversee performance of Cards key internal partners and 3rd party vendors against SLAs and other key performance metrics
- Ensure compliance of internal partners and 3rd party vendor activities against relevant internal and regulatory standards, including coordination of internal and regulatory exams
Qualifications for head, operations
- Knowledge of Digital processing and the associated demands
- An enthusiasm for delivering excellent performance
- The interpersonal skills required to build credible, long term relationships with clients, colleagues and partners
- A suitably analytical approach, the ability to critically evaluate ideas and information, select relevant data, and identify key trends, issues, problems and solutions
- A demonstrable concern for results and achieving goals, with high standards of performance and a desire to improve on previous performance levels
- Able to motivate and inspire teams of people, leading by example
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Head, Operations Job Description
Job Description Example
Our company is growing rapidly and is hiring for a head, operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for head, operations
- Define and manage the customer experience throughout the onboarding (proactive outreach to improve performance) and retention stages
- Be the champion of understanding the restaurant business and how to make the restaurant more successful by identifying and implementing programs and practices that drive more order volume and ultimately incremental revenue
- Help restaurants make their customers happier by teaching best practices and driving engagement programs
- Create world-class programs for training, coaching, and career progression for the organization
- Define and implement the necessary systems, tools and KPIs that highlight the team’s performance and effectiveness while enabling our clients to succeed on the Eat24 platform
- Ensure optimal utilization of staff/resources to maximize efficiency while meeting client demand and/or business objectives
- Develop and recommend enhancements to technology/systems utilized in Print and Mail Production in support of the efficient use of resources and meeting of Service Level Agreements
- Develop and manage appropriate action plans to resolve problems that may occur affecting internal and external clients
- Ensure overall quality is maintained to meet or exceed client expectations
- Manage/Oversee/Work closely with Support functions (capacity planning, industrial engineers, supply chain, ) to increase the effectiveness and efficiency of support, through improvements to each function coordination and communication between support and business functions
Qualifications for head, operations
- You will be able to work under pressure and able to promote teamwork with Strong analytic and problem solving skills
- Required license(s) or certification(s) CAMs or CFE
- Years of functional/professional experience 10 or more years banking experience
- Years of supervisory or managerial experience 5-7 years managerial experience
- Excellent verbal and written communications skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts
- Extensive and varied experience in delivering ADM & Operations services working across the domains (OSS, BSS, Cloud, TV, Media, Infrastructure ) and technologies relevant to ADMO
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Head, Operations Job Description
Job Description Example
Our innovative and growing company is looking for a head, operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for head, operations
- Understand the impact of change management protocols, assessing that processes meet identified needs, applying the skills to projects, processes and procedures to ensure that changes are embedded into the organisation effectively
- Manage a multi-disciplinary team applying a matrix operational model to ensure resources are applied appropriately
- Develop the Market Operations Leadership team as Exchange business experts
- Optimise operational efficiency of current processes within Market Operations team
- Drive operational implementation of seeding strategies, liquidity provisions and policies of the Exchange product working closely with Performance and Planning Team
- Ensure continued training and upskilling of staff, in particular new recruits to the Dublin based team
- Take responsibility for operational excellence across the team, including managing error counts, content management and seeding
- Understand the customer including their requirements and usage behaviours
- Build on the transition of the market operations team from a pure operations focus to continue to put the customer proposition at the heart of all decisions
- Build out the data driven decision making culture in Exchange Operations through the support of the Performance & Planning team and Risk & Trading
Qualifications for head, operations
- Good leadership and motivation skills
- Strong analytical and observation skills
- Ability to travel domestically and internationally as business requires
- Knowledge of commercial print equipment and processes (preferred)
- Experience within Financial services domain knowledge including expertise at the intersection of risk, finance and customer domain
- 8+ years people management experience and at 4+ years 2nd level management experience with teams of 50+ people
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Head, Operations Job Description
Job Description Example
Our company is searching for experienced candidates for the position of head, operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for head, operations
- Design and implement Quality Assurance programs to protect and improve the patient experience
- Manage partner support functions
- Think of innovative ways to deploy people, process and technology to disrupt the way clinical trials are run - with a goal of obtaining better clinical insights more quickly
- Recruiting and retaining extraordinary talent across all clinical research functions
- Collaborate with other senior leaders to enable the overall success of the research business lines
- Act as the subject matter expert (SME) to help define best practices for clinical operations
- Provide hands-on clinical operations support for specific studies
- Plan, facilitate and manage business process improvement initiatives for the company
- Build and maintain facilitation guidelines, best practices, and process documentation standards
- Coordinate the development and documentation of current state processes
Qualifications for head, operations
- Exemplary written and oral communication skills, able effectively interact with internal and customer executives
- Hands-on experience in designing, developing and running cybersecurity programs aimed at securing large-scale, high-availability distributed platforms, both Cloud based and on premise architectures
- Experience in working with state-of-the-art cybersecurity solutions and technologies, PaaS and SaaS models, and leading and developing 24/7 cyber security operations
- Degree in Computer Science, Software Engineering, or related disciplines
- Good DevOps understanding and experience in working with TFS, build automation tools, test automation frameworks, deployment automation, containerization
- Previous exposure to communications, database technologies, application frameworks, architectures, incl