System Operations Job Description
System Operations Duties & Responsibilities
To write an effective system operations job description, begin by listing detailed duties, responsibilities and expectations. We have included system operations job description templates that you can modify and use.
Sample responsibilities for this position include:
System Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for System Operations
List any licenses or certifications required by the position: NERC, ITIL, CISSP, MBB, FAA, RD, CDM, PJM, A&P, SAP
Education for System Operations
Typically a job would require a certain level of education.
Employers hiring for the system operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Business, Technical, Science, Associates, Information Technology, Electrical Engineering Technology, Business/Administration
Skills for System Operations
Desired skills for system operations include:
Desired experience for system operations includes:
System Operations Examples
System Operations Job Description
- Improve the resiliency and reduce the overall risk profile of the ANG and Classic architecture
- Software installations following TPO process where required
- Analyzing server costs and drive plan to decrease GTI Indirect costs
- Assist with Projects and refresh programs
- Vendor management experience, negotiation, finance a plus
- Learn standard concepts, practices, and procedures within the JPMC community
- Requires good oral and written communication skills with the ability to communicate technical and non-technical concepts to peers, customers, and management
- Require ability to work independently with minimal supervision and with immediate and broader ADO, AD and GTI teams globally
- Possess good technical problem solving and customer service skills
- Will own the assigned processes from conceptualization through implementation, future measurement and evolution of the process
- Three or more years of systems administration, architecture design and engineering experience in large enterprise environments supporting Windows Server 2003, 2008, 2012, VMWare, Solaris and AIX
- Three or more years of corporate experience supporting large geographically diverse system implementations
- Experience with designing and supporting a multi-tiered infrastructure environment - including application, web, and database
- Experience working with industry-standard change and incident management tools (Peregrine, HP Service Manager)
- Experience of Oracle Rack Product desirable
- Experience in Server virtualization desirable
System Operations Job Description
- Responsible for assessing system impacts, providing gap and process analysis cost/benefit analysis for system or product/service related initiatives
- Collaborate with cross-functional groups to ensure that business requirements are delivered through successful project implementation of optimal, best in class, cost-effective solutions
- In-charge of process modelling to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary
- Responsible for gathering, analyzing and creating comprehensive work products documenting requirements, including validating and traceability, for existing and new applications
- Review and provide feedback on functional deliverables produced by business systems analysts as part of implementation life-cycle, such as process flows, high-level and detailed-level requirements documents, gap analyses, functional designs, test plans, training materials and production support plans
- Manage and mentor business systems analysts participating on strategic systems projects those engaged in supporting production system
- Installs NTB software releases, upgrades, and patches
- Evaluates and resolves moderately complex software-related and configuration problems
- Coordinates with software developers to enhance effectiveness of existing Modeling & Simulation (M&S) toolset identify candidate controlling and monitoring processes that can be streamlined and automated by NTB software efforts
- Develops and monitors policies and standards related to the allocation and use of computing resources
- Detailed understanding of System Center products, especially Operations Manager
- Deep background with Windows Server System Administration and troubleshooting
- Knowledge of Unix, Linux, or AIX are a plus
- Two or more years experience providing 24x7 technical on-call support
- Experience of Actuate/O’BIRT products a plus
- Experience of Microsoft Clustering MSCS a plus
System Operations Job Description
- Delegate work duties to staff
- Analyzes the data needs of the business unit across cards portfolio (pricing, fraud & collections)in a multi-channel environment (Branch & Alt Channels) for Debit Cards and Credit Cards
- Defines the reporting needs (metrics, frequency, summary data )
- Implements, tests and automates the report generation using tools like SAS, SQL, Brio Develops processes to ensure data quality and champions data collection
- Leads the definition, development and implementation of the Business Reporting capabilities for the Cards (includes Credit Card and Debit Card Issuance)
- Proactively identifies opportunities for business by analyzing data and develops insights that can drive business growth/ profitability
- Develops processes to prioritize reporting requests and implements them
- Supports the development and implementation of Cards Data warehouse
- RTU load writing
- BSAP Protocol changes
- Relevant knowledge of the Linux/Unix platform where Control-M is hosted, to be able to troubleshoot issues and perform configuration updates independently
- Minimum of 2 years’ previous Pharmaceutical experience working with Pharmacovigilance or Clinical Trial, databases, including detailed knowledge of Oracle based systems and expedited / periodic reporting regulations
- This position includes remote access to platforms in national and regional data centers
- This position includes on-call availability such that the candidate must be available via cell phone or pager 24x7
- Working understanding of IPv4/IPv6 network troubleshooting
- Work experience 2+ years or College graduate
System Operations Job Description
- Effectively gathers information remotely regarding turbine issues and performance
- Follows basic structures problem solving process to perform basic troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools
- Independently initiates and performs most work tasks follows defined instructions as directed according to written and verbal instructions
- Demonstrates and promotes integrity, strong initiative, focus on reliability, quality and quality of work
- Effectively promotes strong team environment through assisting team mates in accomplishing goals mentoring junior technical staff
- Proactively looks for improvement opportunities to job appropriate processes and procedures and communicates through appropriate channels
- This role may require travel, working overtime, including working a flexible and variable work schedule as needed to meet business objectives
- Requires some shift work and on-call duty
- Assess Failure Modes and Effects Analyses and Critical Items for S&MA engineering for accuracy and completeness
- Familiarity with of the following computing languages is useful
- Scripting experience with Powershell, .Net and/or VB
- Experience with Windows Server Operating System (all versions)
- Basic Finance/Accounting background (at least B Com)
- Independently handles high impact, critical tickets/incidents
- Performs advanced/complex documented procedures
- At least three (3) years of experience working on SIGINT programs or projects in the administration of and implementation of security practices established in the Agency’s DCID Policy 6/3 for the protection of intelligence sources and methods
System Operations Job Description
- Functions as a member of small and medium sized IT projects, representing multiple infrastructure platforms
- Partners directly with Enterprise Architecture and other Infrastructure teams, helping to maintain the operational stability of our critical systems
- Participates in the execution of established infrastructure roadmaps
- Participates in vendor meetings
- Pursues industry leading certifications and training
- Holds team members accountable for enterprise best practices
- Demonstrates an increasing ability to apply the general skill set
- Recommendations and hands on approach to lead enhancements that will produce greater, stability, scalability for the business
- Observes operations process gathers and analyzes information about all components in the process, using a variety of sources
- Attention to detail and applies a broad knowledge of principles, practices, and procedures of reporting and data management to the completion of difficult assignments
- Perform critical business/system monitoring
- Lead the resolution of critical business/system issues
- Manage systems and technical relationships across all OEMs, Repair partners and Distribution partners
- Acquiring basic understanding of operating a commercial SAAS platform in the finance industry servicing 80+ large brokers / investment banks
- Acquiring a basic understanding of underlying operational principles and procedures such as software configuration management, incident and problem management, monitoring and capacity planning Intern
- Rising college juniors, seniors or first year graduate students studying computer science with a passion for Linux system Admin