System Operations Job Description

System Operations Job Description

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System operations provides training to electric Distribution System Operator (DSO) trainees, and journeyman level system operators on the 4 and 12 kV electric distribution system including substations.

System Operations Duties & Responsibilities

To write an effective system operations job description, begin by listing detailed duties, responsibilities and expectations. We have included system operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide the highest possible level of service to clients in GTI, Insurance, Wealth Management, Capital Markets and International platforms, Production/ Disaster Recovery environments
Establish new and innovative processes that provide maximum availability and service to our clients on a 7/24/365 basis
Assist with the implementation of new products that will be supported by GOCC Operations
Provide hands-on assistance and coordination to strategic application projects
Constantly seek improvement of all our data centres
Monitor Infrastructure batch jobs on various platforms using multiple schedulers
Escalate problems efficiently to other technical support personnel and service providers
Provide hands on service for various hardware devices
Monitor and maintain “Operations Requests” mailbox
Installation of new/rebuild existing servers and configure hardware, peripherals, settings, services, directories, storage, In accordance with recognized best practices and company specific project/operational standards

System Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for System Operations

List any licenses or certifications required by the position: NERC, ITIL, CISSP, MBB, FAA, RD, CDM, PJM, A&P, SAP

Education for System Operations

Typically a job would require a certain level of education.

Employers hiring for the system operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Business, Technical, Science, Associates, Information Technology, Electrical Engineering Technology, Business/Administration

Skills for System Operations

Desired skills for system operations include:

Electric system switching and tagging procedures and practices
Instructional design and adult learning principles
Operation and maintenance of both regulators and gas main tapping and stopping equipment
Systematic Approach to Training
NERC Reliability Standards
Electric distribution system operations
Excel
Maintenance
Construction principles and practices
Engineering designs

Desired experience for system operations includes:

Participate in the implementation of key process and deliverable related improvements
Participate in forums/ groups advancing the maturity and resiliency of our business infrastructure
Follow Key Patterns and Integrations required by the Business Tier
PSaaS understanding and implementation
Submit and certify server backup requirements (BREWs)
Beeline, SPARC etc

System Operations Examples

1

System Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of system operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for system operations
  • Improve the resiliency and reduce the overall risk profile of the ANG and Classic architecture
  • Software installations following TPO process where required
  • Analyzing server costs and drive plan to decrease GTI Indirect costs
  • Assist with Projects and refresh programs
  • Vendor management experience, negotiation, finance a plus
  • Learn standard concepts, practices, and procedures within the JPMC community
  • Requires good oral and written communication skills with the ability to communicate technical and non-technical concepts to peers, customers, and management
  • Require ability to work independently with minimal supervision and with immediate and broader ADO, AD and GTI teams globally
  • Possess good technical problem solving and customer service skills
  • Will own the assigned processes from conceptualization through implementation, future measurement and evolution of the process
Qualifications for system operations
  • Three or more years of systems administration, architecture design and engineering experience in large enterprise environments supporting Windows Server 2003, 2008, 2012, VMWare, Solaris and AIX
  • Three or more years of corporate experience supporting large geographically diverse system implementations
  • Experience with designing and supporting a multi-tiered infrastructure environment - including application, web, and database
  • Experience working with industry-standard change and incident management tools (Peregrine, HP Service Manager)
  • Experience of Oracle Rack Product desirable
  • Experience in Server virtualization desirable
2

System Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of system operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for system operations
  • Responsible for assessing system impacts, providing gap and process analysis cost/benefit analysis for system or product/service related initiatives
  • Collaborate with cross-functional groups to ensure that business requirements are delivered through successful project implementation of optimal, best in class, cost-effective solutions
  • In-charge of process modelling to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary
  • Responsible for gathering, analyzing and creating comprehensive work products documenting requirements, including validating and traceability, for existing and new applications
  • Review and provide feedback on functional deliverables produced by business systems analysts as part of implementation life-cycle, such as process flows, high-level and detailed-level requirements documents, gap analyses, functional designs, test plans, training materials and production support plans
  • Manage and mentor business systems analysts participating on strategic systems projects those engaged in supporting production system
  • Installs NTB software releases, upgrades, and patches
  • Evaluates and resolves moderately complex software-related and configuration problems
  • Coordinates with software developers to enhance effectiveness of existing Modeling & Simulation (M&S) toolset identify candidate controlling and monitoring processes that can be streamlined and automated by NTB software efforts
  • Develops and monitors policies and standards related to the allocation and use of computing resources
Qualifications for system operations
  • Detailed understanding of System Center products, especially Operations Manager
  • Deep background with Windows Server System Administration and troubleshooting
  • Knowledge of Unix, Linux, or AIX are a plus
  • Two or more years experience providing 24x7 technical on-call support
  • Experience of Actuate/O’BIRT products a plus
  • Experience of Microsoft Clustering MSCS a plus
3

System Operations Job Description

Job Description Example
Our growing company is looking to fill the role of system operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for system operations
  • Delegate work duties to staff
  • Analyzes the data needs of the business unit across cards portfolio (pricing, fraud & collections)in a multi-channel environment (Branch & Alt Channels) for Debit Cards and Credit Cards
  • Defines the reporting needs (metrics, frequency, summary data )
  • Implements, tests and automates the report generation using tools like SAS, SQL, Brio Develops processes to ensure data quality and champions data collection
  • Leads the definition, development and implementation of the Business Reporting capabilities for the Cards (includes Credit Card and Debit Card Issuance)
  • Proactively identifies opportunities for business by analyzing data and develops insights that can drive business growth/ profitability
  • Develops processes to prioritize reporting requests and implements them
  • Supports the development and implementation of Cards Data warehouse
  • RTU load writing
  • BSAP Protocol changes
Qualifications for system operations
  • Relevant knowledge of the Linux/Unix platform where Control-M is hosted, to be able to troubleshoot issues and perform configuration updates independently
  • Minimum of 2 years’ previous Pharmaceutical experience working with Pharmacovigilance or Clinical Trial, databases, including detailed knowledge of Oracle based systems and expedited / periodic reporting regulations
  • This position includes remote access to platforms in national and regional data centers
  • This position includes on-call availability such that the candidate must be available via cell phone or pager 24x7
  • Working understanding of IPv4/IPv6 network troubleshooting
  • Work experience 2+ years or College graduate
4

System Operations Job Description

Job Description Example
Our company is looking for a system operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for system operations
  • Effectively gathers information remotely regarding turbine issues and performance
  • Follows basic structures problem solving process to perform basic troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools
  • Independently initiates and performs most work tasks follows defined instructions as directed according to written and verbal instructions
  • Demonstrates and promotes integrity, strong initiative, focus on reliability, quality and quality of work
  • Effectively promotes strong team environment through assisting team mates in accomplishing goals mentoring junior technical staff
  • Proactively looks for improvement opportunities to job appropriate processes and procedures and communicates through appropriate channels
  • This role may require travel, working overtime, including working a flexible and variable work schedule as needed to meet business objectives
  • Requires some shift work and on-call duty
  • Assess Failure Modes and Effects Analyses and Critical Items for S&MA engineering for accuracy and completeness
  • Familiarity with of the following computing languages is useful
Qualifications for system operations
  • Scripting experience with Powershell, .Net and/or VB
  • Experience with Windows Server Operating System (all versions)
  • Basic Finance/Accounting background (at least B Com)
  • Independently handles high impact, critical tickets/incidents
  • Performs advanced/complex documented procedures
  • At least three (3) years of experience working on SIGINT programs or projects in the administration of and implementation of security practices established in the Agency’s DCID Policy 6/3 for the protection of intelligence sources and methods
5

System Operations Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of system operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for system operations
  • Functions as a member of small and medium sized IT projects, representing multiple infrastructure platforms
  • Partners directly with Enterprise Architecture and other Infrastructure teams, helping to maintain the operational stability of our critical systems
  • Participates in the execution of established infrastructure roadmaps
  • Participates in vendor meetings
  • Pursues industry leading certifications and training
  • Holds team members accountable for enterprise best practices
  • Demonstrates an increasing ability to apply the general skill set
  • Recommendations and hands on approach to lead enhancements that will produce greater, stability, scalability for the business
  • Observes operations process gathers and analyzes information about all components in the process, using a variety of sources
  • Attention to detail and applies a broad knowledge of principles, practices, and procedures of reporting and data management to the completion of difficult assignments
Qualifications for system operations
  • Perform critical business/system monitoring
  • Lead the resolution of critical business/system issues
  • Manage systems and technical relationships across all OEMs, Repair partners and Distribution partners
  • Acquiring basic understanding of operating a commercial SAAS platform in the finance industry servicing 80+ large brokers / investment banks
  • Acquiring a basic understanding of underlying operational principles and procedures such as software configuration management, incident and problem management, monitoring and capacity planning Intern
  • Rising college juniors, seniors or first year graduate students studying computer science with a passion for Linux system Admin

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