Office Operations Job Description
Office Operations Duties & Responsibilities
To write an effective office operations job description, begin by listing detailed duties, responsibilities and expectations. We have included office operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Office Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Office Operations
List any licenses or certifications required by the position: PMP, CPR, CFA, ITIL, KYC, SE, CPA, FCCM, CMA, MBA
Education for Office Operations
Typically a job would require a certain level of education.
Employers hiring for the office operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Finance, Education, Business/Administration, Management, Accounting, Associates, Hospitality, Economics, Communication
Skills for Office Operations
Desired skills for office operations include:
Desired experience for office operations includes:
Office Operations Examples
Office Operations Job Description
- Provide last minute solutions to problems that occur during important events and special projects
- Performs other duties as required or as assigned by the Manager of Office Operations
- Manages a minimum of 2 other administrative positions at Bostco
- Prepares departmental correspondence, reports, records, and other documents/forms as needed for main office
- Responsible for all Salary and Payroll functions at the terminal
- Responsible for ensuring offices materials and supplies are adequate at all times
- Employee must establish and maintain effective electronic and hard copy filing systems
- Responsible for completing all required forms and documentation in support of Human resources as needed
- Maintains Outlook Calendar for assigned personnel and schedules meetings and conferences
- Keeps up-to-date with personnel contact lists/phone numbers and organization changes/charts
- Minimum of five (5) years’ of administrative experience in a large-scale company environment
- Must possess a strong sense of cooperation, flexibility & adaptability to work in a continually changing environment
- Candidate must have above average verbal, written, & listening communication skills
- Candidate should be able to perform duties with minimal direction
- Responsible for office accounting processes as required
- Certified Administrative Professional
Office Operations Job Description
- Manage seating and space allotment for both offices
- Serve as primary contact for property management in both buildings
- Coordinate with outside vendors on maintenance requests, office enhancements and upgrades, furniture installations and deliveries
- Directly manage the receptionists at both offices
- Manages the local finance/accounting operations in conjunction with corporate finance, including accounts payable and accounts receivable
- Directs the maintenance of listing and transaction files, ensuring compliance with local, provincial and federalregulations, Real Estate Commission rules and compliance with corporate policies
- Manages the procurement and maintenance of office supplies and equipment and coordinates and maintains vendor service contracts in conjunction with the national office
- Manages the procurement and maintenance of office supplies and equipment and coordinates and maintains vendor service contracts in conjunction with the national procurement office
- Plans and manages office construction and moves as required
- Works with Leadership and Operations team to understand the business holistically, do regular and ad hoc reporting for key functions, and provides trend analysis and recommendations for business solutions
- Exercise judgment and make decisions to promote smooth work flow in a team environment with changing demands to ensure that customer and control center personnel needs are met
- Demonstrated ability to produce high quality work, handle competing priorities, effective organizational skills with attention to detail, and the ability to work well under-pressure, juggle tasks and work efficiently against deadlines
- Willingness to recommend changes to improve and/or refine current office paperwork flow/processes
- Maintain regular, dependable (scheduled or unscheduled) work attendance
- Work with sensitive information in a confidential manner
- Accept ownership, be accountable and deliver on commitments and assigned projects and all essential job duties and requirements
Office Operations Job Description
- Facilities management for Minneapolis office including vendor relationships and repairs
- Owner of various on and offsite events including quarterly all-hands meetings, holiday party and regular social engagements for the office
- Greet clients, recruits and guests
- Vendor management (real estate, IT, food/beverage, cleaning)
- Office maintenance (stocking, office décor, kitchen management)
- Manage functional activities pertaining to office operations and administrative support, manage the team’s performance and career management
- Manage the physical space of 601 – desk spaces, conference rooms, Mother’s Room
- Maintain orderly control of storage spaces in building
- Serve as a local facilities point of contact for the business teams located at 601
- Distribute communications to business teams located at 601 as needed (via email or posters displayed in the space) – building updates, space reminders, RL/CM announcements
- Ability to manage multiple administrative positions within the organization
- Ability to handle multiple job responsibilities, set priorities based on business needs, and approach work proactively to maintain a high level of accomplishment
- Must be able to work as a team, take direction from supervisor(s), keep required work schedules, focus attention on details, and follow safety and work rules
- Active Top Secret Clearance with SCI on an SSBI completed within the past five (5) years
- Advanced skills in use of computer applications including internet, word processing, spreadsheet, database and presentation software
- Must have excellent organizational and prioritizing skills, and strong communication skills to interact with management, employees and customer
Office Operations Job Description
- Manage supplies for the office and track and process all T&E expenses on a monthly basis
- Walk the space to identify areas that require repair & maintenance and submit ServicePoint requests accordingly
- Assist the building with their regular fire inspection/drills
- Manage special projects as directed by Facilities Management
- Greet, welcome, and properly direct all incoming visitors
- Ensure that all calls are answered timely, screened professionally, and routed to the appropriate party
- Communicate special requests and maintenance concerns to Facilities Management
- Manage accessible conference room calendars and provide logistical and administrative support for team meetings
- Maintain office supplies for the main reception desks
- Maintain reception area, keeping couches tidy, books in order, desks and lamps dust free
- Experience and/or understanding of military chains of command, military structures, and routine military administrative regulations are beneficial, but not required
- Must have knowledge of DTS (Defense Travel System)
- Sit, walk, talk and hear
- Serve as the first point of contact for staff and guests
- Punctual and polished, with a can-do attitude
- Strong presence to interact with leadership and excellent interpersonal skills
Office Operations Job Description
- Duties and tasks require simple analysis and use of individual judgment and are sometimes non-routine
- Performs a variety of semi-complex office duties, such as document processing, record-keeping, data entry and report compilation
- Requires knowledge and ability to follow established policies, procedures, and practices
- Identify, implement and maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
- Organize and coordinate office projects and events
- Train, advise employee and contingent workers
- Manage the staffing agency contract and performance
- Complete operational requirements by scheduling and assigning employees
- Assist the OCTA President to achieve financial objectives by adhering to the approved annual budget
- Oversee several HR services to ensure policies, programs and processes are properly administered and serves as a front line resource relative to employee HR inquiries
- Ability to live in ambiguity and “wear all of the hats” to support the constantly changing needs of the business
- Ability to participate in periodic after-work team activities (onsite and offsite)
- 1-3 years of prior relevant work experience, with prior Office / Administrative experience preferred
- Bachelor's Degree in Business Administration or other relevant field of study is required
- Minimum of 5 years office administration/management experience in a corporate environment is required
- Some knowledge/experience in HR policies and processes including recruiting and selecting talent, personnel records, HRIS systems, attendance tracking, compensation and benefits, payroll and performance management