Middle Office Operations Job Description
Middle Office Operations Duties & Responsibilities
To write an effective middle office operations job description, begin by listing detailed duties, responsibilities and expectations. We have included middle office operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Middle Office Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Middle Office Operations
List any licenses or certifications required by the position: CFA, MBA, PMP, PMI
Education for Middle Office Operations
Typically a job would require a certain level of education.
Employers hiring for the middle office operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Business, Accounting, Economics, Business/Administration, Education, MBA, Management, Financial Services, Real Estate
Skills for Middle Office Operations
Desired skills for middle office operations include:
Desired experience for middle office operations includes:
Middle Office Operations Examples
Middle Office Operations Job Description
- All people management aspects of the group including individual performance management, team building, succession planning, cross-training
- Setting the operations strategy in partnership with the business and technology partners
- Driving the industry
- Lead the external connectivity agenda with Equilend, Pirum and ISLA
- Introduce greater automation in processes through, for example, BPI or use of market vendors
- Investigate opportunities for creating and delivering additional capacity, cognizant of the Lean management process
- Familiarity with management tools including TDABC, Depth Charts, Escalation Matrices
- Perform daily position reconciliation of trading activity for multi-strategy and core investment vehicles
- Provide metrics to internal stakeholders to identify operational intensive businesses
- Partner with Fund Services and Client Implementation Team to implement account events, and ensure the adequacy of account structures and surveillance
- Functional and Product knowledge – HIGH
- Team player / Shares knowledge - HIGH
- Flexibility - HIGH
- Ability to recognise risk issues and implications
- Facilitate Account Events, partnering with internal and external parties to execute given event
- Create Account Structures to ensure Operational readiness and correct workflow/ connectivity at launch
Middle Office Operations Job Description
- Acting as the clients' point of access into GSAM for the wider operations organisation
- Engaging with clients on daily basis to answer operational queries and attending client due diligence meetings on an ad hoc basis
- Participation in various aspects of account event management, including on-boarding, restructures, and terminations
- Developing an advanced understanding of the EMEA Institutional client base to be able to identify trending issues and drive change that will benefit both the client and GSAM
- Coordinate between Ops, sales, and technology teams to ensure timely and efficient onboarding of new clients
- Contribute to process improvements to drive exceptional client service both pre and post onboarding
- Work closely with sales to manage client relationships and expectations with regards to onboarding
- Work in partnership with our Sales trading desks to ensure that Equity trades are allocated, confirmed, and settled in a timely manner in order to safeguard the firm’s capital and reputation meeting client SLAs
- Managing the settlement of new issues, both standalone and from programmes across Debt and Equity Capital Markets
- Delivering deal-related logistics
- Teamwork ethics - HIGH
- Demonstrate and develop ability to independently troubleshoot and resolve most common problems that arise
- Strong record of working proactively with Clients and Business partners
- Business level Chinese or Japanese (verbal and writing) is required in addition to English
- Ability to work independently, to take initiative and to be proactive
- Ability to demonstrate a sound of understanding of a range of Equity Derivative products Cash Securities, or technical
Middle Office Operations Job Description
- Serve as a point of escalation for the team and help manage issues effectively
- Partner with Sales trading desks to understand their strategy, improve quality and overall efficiency within the Trade flow
- Client Relationship Management with a key focus on efficiency, control, and enhancing client experience
- Work closely with global teams and clients to proactively manage/ mitigate risk and challenge existing business processes
- Drive the implementation of a front to back model to improve client experience and operational efficiency
- Contribute and drive development of efficiencies and process improvement initiatives – requires partnership with Technology and across Operations
- Interact with Clients, Sales, Trading Middle Office and Client Onboarding
- Monitor cash management and projections for a hedge fund solutions funds
- Oversee and manage the high volume trade execution process
- Monitor the monthly trade settlement and reconciliation to external counterparties
- Detailed understanding of risk and control frameworks with the ability to identify and improve control weakness
- Japanese (spoken and written) language skills preferred as there may be interaction with Japanese speaking clients and collagues
- Working with external vendors (SEFs, Middlewares, Credit Hubs, and Clearinghouses) to develop and test new products and offerings
- Developing and testing new and enhanced internal client offerings
- Day to day query resolution from both external clients and internal stakeholders
- Proactive strategic resolution of trade breaks and fail management
Middle Office Operations Job Description
- Undertake a leadership role in reshaping the firm's technology
- Providing value-added support in new markets and new products
- Set direction for the team, create a culture of control and set expectations for the team members
- Designated ASX Supervisor when required
- Management of the Securities Operations project (CTB/RTB) agenda including schedule planning, testing, sign off and overall program management
- LEAN execution
- Regulatory Reporting verification and submission
- Gaining understanding of ASX regulations and reporting requirements as they pertain to MSASL’s onshore business
- Developing strong relationships with key Business Units (including Sales Traders, Stock Lending, GCM , Legal & Compliance etc) to deliver quality service and solutions to their evolving business requirements
- Execution of controls around all functions managed within the team, and coordinating regular review of these controls to ensure relevance
- EMEA Financing Operations lender facing functions in Europe (primarily exposure management and client services) covering both Equity and Fixed Income securities lending
- EMEA/Global daily management coverage across the wider Financing Operations organisation including a number of Billing, Contract Compare and Reconciliation functions that have been deployed to a 3rd party vendor
- Planning and execution skills - HIGH
- Client Skills – HIGH
- 3 years+ with either an asset/investment management or investment banking background
- Possess excellent communication, organisation and time management skills
Middle Office Operations Job Description
- Manage client relationships and deal with any issues escalated by CCP/ OCRM
- Develop and deliver strong client service for both internal and external clients and be a role model for client service, an ambassador for the Firm
- Identify measures and escalate control-related issues
- Act as a change agent and think about the direction of the department strategically
- Mobilize cross-functional teams to raise and address issues
- Contribute to business plan for area and establishes risk/contingency plans
- Lead and manage/facilitate senior steering and other operating committee meetings
- Regular 1-1’s to be held (weekly or bi-weekly)
- Resource planning and recruitment
- Goal setting & Career path mapping
- Understanding of the Trade life-cycle, including onboarding
- Experience of securities products, an operations background and client facing experience is preferred, but not essential
- Possess an MSc in Finance, Commerce or Business
- Strong understanding of commodity derivatives including Oil, Metals, Agriculture and Coal
- Risk and Control awareness and experience of taking responsibility and ownership
- A highly confident and professional approach to all work undertaken and most importantly other