CIB-Middle Office Job Description
CIB-Middle Office Duties & Responsibilities
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CIB-Middle Office Qualifications
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Licensing or Certifications for CIB-Middle Office
List any licenses or certifications required by the position: PM, SOC2, SOC1
Education for CIB-Middle Office
Typically a job would require a certain level of education.
Employers hiring for the cib-middle office job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Business, Economics, Education, Accounting, Ethics, MBA, Management, Computer Science, Business/Administration
Skills for CIB-Middle Office
Desired skills for cib-middle office include:
Desired experience for cib-middle office includes:
CIB-Middle Office Examples
CIB-Middle Office Job Description
- Ensuring swift and professional resolution of queries accompanied with adequate level of detail
- Offering ideas and solutions for process enhancements that enable greater control
- Ensuring that processes are under constant scrutiny and opportunities to improve efficiency and/or performance are identified and acted upon
- Assisting with the implementation of new products, strategic systems and applications, participation in UAT, giving feedback and highlighting any issues
- Owning and resolving exceptions and breaks raised by front-to-back departments that support the business
- Liaising with various business partners across the bank, such as IT teams, client service, back office and global middle offices
- Implementing industry and regulatory initiatives by participating in internal working groups and/or external market forums
- Undertaking compression opportunity analysis and participation in market-wide compression cycle management, weekly ICE Dealer Compressions
- Participating in industry-wide Default Management Processes such as scheduled LCH Fire Drills
- Collating and analysing data for Management Reporting and weekly review meetings
- Help to develop the Middle Office team as a key source of competitive advantage for the TS EMEA Banks & Broker Dealers franchise
- Develop the skill set, credibility, and contact network required to assume a supervisory role in the team
- Work with Sales and Product teams to ensure that new pricing requests are processed, approved, recorded and implemented appropriately
- Manage the ongoing de-risking of the EMEA TS Portfolio which involves close partnership with Sales, Client Services, Legal , Compliance, GCB (Global Corporate Bank) and the CIB CAO
- Partner with Finance to ensure active clients have appropriate TSM (Treasury Sales Manager) coverage
- Support the Sales team with managing the approval process for any compensating controls or exceptions for KYC (Know Your Customer) records
CIB-Middle Office Job Description
- Design, optimize and build control frameworks around new and existing tasks undertaken by the Sales team
- Work with Sales and Product teams to identify new procedures that would benefit from migrating to the Middle Office team
- Work with Client Services and other functional groups to identify existing procedures that can be transitioned away from the Middle Office team
- Maintain the SOPs (Standard Operating Procedures) for all processes
- Support the Sales team on various ad-hoc project and initiatives
- Collaborate across the regions/client segments to leverage other best practices that have been developed elsewhere and to share best practices developed in region
- Ensure all inquiries, issues and requests are documented and analysed
- Provide effective service plans in conjunction with key quality service level indicators
- Strategic overview of client related projects and manage client change requests
- Participate in the day to day operations of liaising with client and/or salesperson to establish trade allocations, ensuring the risk is properly captured in our internal systems and escalating any issues to Sales and Trading
- Serve as liaison across the team to collate, track and facilitate resolution of trending client issues
- Extensive interaction with Clients, Front Office, Compliance, Business Management, Legal, Credit & Reference Data various Operations and Technology teams to resolve issues
- Continuously seek feedback on opportunities for improvement, and provide feedback to FO staff where their own processes should be improved
- Identify opportunities to improve the product workflows & the quality of service delivered to clients
- Account discrepancy management
- Serve as a liaison between front office and all global teams
CIB-Middle Office Job Description
- Assisting multiple DCM/ECM syndicate desks in monitoring trade bookings and DCM/ECM trading books
- Analyzing deal-related fees, expenses and cash flows
- Partnering closely with multiple internal areas including trade support, settlements, legal, investment banking, business managers, finance and traders
- Working with multiple external parties including issuers, clients, external legal counsel, regulators, CSDs and peer banks
- Enabling clients and users onto various e-Trading platforms
- Validation and Query management of trades executed via e-trading platform
- Manage and oversee the Custody Middle Office teams in US based out of Brooklyn, NY
- Face off the Custody Product/Business, Custody Client Service & Custody Clients in US
- Partner with Product Development and Technology to help automate/streamline operations processes which help enhance client experience and build scalability into the business
- Senior escalation contact for all client relationships in US for Operations issues
- Identify opportunities to improve existing processes and procedures
- The ideal candidate will have middle office or operations experience and be familiar with equities or fixed income products
- As part of the Middle Office function, you should possess strong problem solving skills and the propensity for critical thinking with the ability to make crucial time pressured decisions
- You should have the ability to work on your own and as part of a team possessing the confidence to challenge the status quo
- Graduate qualification preferred
- A thorough knowledge of Derivative and FX products
CIB-Middle Office Job Description
- Ability to develop and coach people across all levels in the organization
- Support the CPG Trading desks (CPT) across multiple products and risk management systems
- Ad-hoc Validation and Query management of trades executed via e-trading platform
- Supporting the custody operations and client reference data teams by supervising the day to day reconciliation activities
- Data analysis and identifying trends to improve internal transactional processes
- Reconciliation management oversight and governance reporting
- Establishing and maintain project governance over FSMO implementations
- Ensuring timely communication of metrics and status of projects or initiatives
- Provide support on incidents and associated issue resolution as and when required
- Deliver projects and participate on MO initiatives
- Acting as an escalation point for any high risk corporate action events for other Middle Office teams
- Liaising with clients to explain complex/technical mechanics involved in a corporate action
- Proactively identifying & resolving processing model gaps & inefficiencies whilst ensuring a globally consistent operating model
- 5+ years end to end corporate actions experience either through a Prime Broker or Custodian with a focus on operations & client service
- Fluency in Asian language (close to native level Korean, Japanese or Mandarin) is a MUST
- Who works well with others and is a good team player
CIB-Middle Office Job Description
- Be an integral part of the Middle Office Management Team
- Build strong relationships with Hubs with a view to partnering to deliver operational change to maximise client experience
- Build strong relationships with clients and become a trusted partner who understands the clients business drivers so that client experience is enhanced
- Build a strong team through talent succession and training
- Provide a first class service to JP Morgans clients by taking complete ownership of the end to end client and manage the clients well around operational tasks
- Manage and prepare client and internal MI
- Work closely with Client Service on the outstanding actions on issues logs and influence positive outcomes
- Act as escalation point to resolve issues
- Help senior management team achieve site goals
- Work with Product, Technology & Hubs to deliver change
- Proven track record in business process improvement related project delivery
- Understanding of credit derivative products and 2003 and 2014 ISDA Credit definitions (Desirable)
- Flexible approach to undertake MO projects
- French and or German language skills would be considered highly desirable
- Trade Settlement Knowledge
- Business level of oral & written communication both in Japanese and English