Lead-Office Job Description
Lead-Office Duties & Responsibilities
To write an effective lead-office job description, begin by listing detailed duties, responsibilities and expectations. We have included lead-office job description templates that you can modify and use.
Sample responsibilities for this position include:
Lead-Office Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lead-Office
List any licenses or certifications required by the position: PMP, MCSE, ITIL, PMI, HAZMAT, MA, MCP, CISSP, SPC4, CSM
Education for Lead-Office
Typically a job would require a certain level of education.
Employers hiring for the lead-office job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Accounting, Business, Technical, Finance, Management, Associates, Engineering, Supervision, Patient Care
Skills for Lead-Office
Desired skills for lead-office include:
Desired experience for lead-office includes:
Lead-Office Examples
Lead-Office Job Description
- Partner with client service managers and staff regarding productivity, staffing issues and concerns including reporting any issues to supervisors, HR
- Coordinate New Hire on boarding process
- Responds to priority customer escalations that come from the Better Business Bureau, Attorney General, Home Services Quality Assurance, Blue Ribbon or other internal or external customer advocates
- Fully embed a Portfolio and Programme Management Culture of Excellence
- Produce and manage a portfolio view of eight2O AMP6 programme
- Implement Programme Reporting processes and systems to improve performance
- Provide overall reporting standards and data integrity (one version of the truth) strategy and compliance
- Develop and monitor outcomes/benefit framework - measure benefits, define strategies to enhance outcomes
- Be an experienced practitioner in managing large programmes and best practice project management
- Have a illingness to challenge the norm and consider new approaches or ideas
- Running management reports and detailed downloads from our online initiative tracking tool (WAVE) to drive the DO meetings
- Establish and enforce valuation principles and examples by category
- Oversee process to set FY17 impact targets by workstream (annual responsibility) and ensure reconciliation between baselines
- Define handoff between plants / workstreams on volume / productivity initiatives (how do you value them, who owns them)
- Integrate DO value tracking process with overall SSE S&OP process
- Lead the workstream financial representatives in ensuring all financial impact from the change effort is accurately measured and categorized by stage gate in the DO’s tracking database
Lead-Office Job Description
- Have excellent leadership skills with an ability to inspire and influence large multidisciplinary teams
- Have willingness to challenge the norm and consider new approaches or ideas
- Utilizing the scheduling and timekeeping system (Red Prairie)
- Running PMO’s leveraging SAFE- Scaled Agile Framework
- Program Increment planning (end to end requirements), sizing reviews, and new work intake
- Broad Scale Project Status reporting with an underlying Agile development team
- Assist hosts with duties as required within Rooms, Housekeeping and Food and Beverage all areas of the hotel
- May type discharge summaries and may prepare quarterly letters to person(s) served
- May type letters to guardian/advocate to obtain signatures for Service Plans or Team reviews
- May assist with writing objective/criteria sheets
- You can adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- You are flexible during times of change – can cope with ambiguity
- Exceptional attention to detail and process follow through
- Strong leadership skills, being a 'team player' and flexible
- Systems implementation and conversion experience is a plus
- Experience working in a transportation office environment a plus
Lead-Office Job Description
- Establishes and maintains O365 Exchange mailboxes, user accounts, distribution groups and establishes infrastructure mailbox constraints and advises on enterprise exchange policies
- Provides advanced administrative support to location professionals, including but not limited to
- Help support/coordinate office building/facility matters (maintenance requests, communications, access cards)
- Educate on and promote PMO processes, CGI methodologies and frameworks and ensure they are implemented across all engagements
- Participate in RFP process
- Ensure that risks and issues raised have mitigating action plans
- Support compliance to reporting requirements & ensure associated data accuracy
- Ensure appropriate sales-to-delivery transition, start-up, periodic and close-out reviews are being conducted
- Conduct and support In-Depth Delivery Review activities for identified projects
- Support, coach and mentor Project & Service Delivery Managers (in collaboration with the ABU PM Practice Leader & Quality System Coordinator)
- Planning for patient appointments should be done prior to their arrival, to include insurance coverage and medical record needs.*
- Verify accuracy and update all demographic data in the electronic health record, and identify communication and financial barriers
- Provide relationship-based care in which the office specialist strives to understand what is most important to the individual
- Cross experience
- Desire to work with medically needy patient populations
- Minimum of five years of office administration experience
Lead-Office Job Description
- Coordinates all functions of credentialing and/or privileging, including but not limited to, initial appointment, reappointment, additional privilege requests, category change requests, withdrawn privilege(s) requests, resignations, temporary/emergency privilege requests
- Coordinate special letters as needed to the applicants if eligibility criteria is not met, including, but not limited to waiver request, ID verification)
- Provides training and re-training for credentialing coordinators including but not limited to application process, computer training, , as needed
- Lead the site team of 1-2 people
- Ensure the customer Service Level Agreement (SLA) is met on a daily basis
- Receive and log all incoming items with tracking numbers such as certified, registered, return receipt, Federal Express, UPS and DHL in automated tracking system
- Utilizing customer program to send and retrieve closed files from third party vendor
- Maintain supply rooms including ordering and processing of invoices
- Handle box moves and assist with office moves
- Cross-train and provide coverage in all areas of service
- Develop and maintain a standard reporting dashboard for the project portfolio
- Design and manage the Transition Office delivery frame work
- Drive the DevOps culture and engagement with product teams
- Drives outcomes
- Manages annual continuous improvement process
- Resolves problems, ensures compliance with medical regulations and office standards of quality patient care and customer service.*
Lead-Office Job Description
- Participate on problem analysis and resolution
- Maintain direct and frequent interaction with all key stakeholders within IT
- Serve as a floater for the Utilization Specialist position when necessary to provide extra coverage to maintain customer service and exceed department goals
- Acts as manager-on-duty of personnel when Utilization Manager is not present and/or available
- Scheduling of weekly team assignments
- Assist manager with monthly and quarterly reviews of revenue goals and adjustments
- Operate and monitor the dispatch communication center for PTS
- Assign enforcement and dispatch employee’s duties as directed by supervisor
- Trains staff to use specialized revenue control equipment and resolves equipment operation issues
- Run reports and/or obtain information to assist enforcement personnel to complete their job requirements while in the field and promptly communicate results back to them, and to other appropriate PTS and UAPD employees
- Education – BS in Computer Science, MIS, or related degree
- Experience - Has 15+ years of IT and business industry, or consulting, work experience, with leadership experience in managing multiple cross-functional teams or projects, and influencing senior level management and key stakeholders
- Technical Learning - Understands all components of IT infrastructure and how they support the business
- Presentation and Communication Skills - Effectively communicates with clarity and conciseness both inside and outside the organization
- High school education or equivalent training required
- 2 – 3 years of work experience in a similar office environment is required