CIB-Operations Manager Job Description
Cib-operations manager
provides oversight of cash register operations and assists in checking out patient’s prescriptions; is responsible for cash handling operations.
CIB-Operations Manager Duties & Responsibilities
To write an effective cib-operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included cib-operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Reviewing issues and concerns that may result in exposure to the business and bank in relationship to BCP testing
Headcount Management– Manage headcount approval, tracking and reporting
Expense Management - Compile and lead monthly Business reviews for local, regional and global stakeholders
Identifying, investigation and elimination of risk situations
Working with the above groups to quickly and efficiently resolve client issues
Handling and escalation of sensitive and risk situations
Setting and maintaining standards of the highest Client Service, and driving improvements
Create & coordinate all aspects of UAT plan, liaising with BAU teams and providing subject matter expert knowledge to define test cases and success criteria, and participating in execution of UAT and tracking of results
Control Assurance
Fosters open communications with team members
CIB-Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for CIB-Operations Manager
List any licenses or certifications required by the position: CDCS, PMP, CITF, SSAE16, CAMS, KYC, AML, CMA, II, PRINCE
Education for CIB-Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the cib-operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Finance, Business, MBA, Graduate, Accounting, Management, Economics, Education, Project Management, Technology
Skills for CIB-Operations Manager
Desired skills for cib-operations manager include:
Excel
Word
MS Access
PowerPoint
Various aspects of International Payment Processing Operations
SWIFT & international payment conventions & practices is preferable
Core Cash and Trade products
Funds Transfer / Cash Managment Operations necessary
Various aspects of cash operations would be preferable
Banking / cash operations
Desired experience for cib-operations manager includes:
The ability to perform accurate, rapid analysis of large datasets
Assertive and confident disposition
BA/BSc in Finance or Accounting
Ability to be innovate and improve processes and system capabilities
Business continuity/resiliency planning/crisis management
Communications including the capability to exchange messages, group chat and notifications, future (roadmap) modalities such as voice, video and screen sharing
CIB-Operations Manager Examples
1
CIB-Operations Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a cib-operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for cib-operations manager
- Takes appropriate steps for resolution of all identified exceptions
- Ensures all service level agreements are met and client satisfactions levels are obtained
- Ensures the firm and departmental policies and procedures are adhered to at all times
- Provides leadership, organization, direction, and administration of all division business support services, including headcount analysis, finance, and budget planning, the administration of policies, personnel, space and facilities planning
- Supports the execution of budget-related activities for Prepaid Card Operations
- Takes an active role in the development and preparation of all ad-hoc reporting directives for Prepaid Card Operations, which provides information and analysis, including status and outcomes, related to established objectives and goals for departments reporting to GECO
- Develops, communicates, and enforces policies, and procedures to complete required reporting processes and prepare reports necessary to a wide range of internal clients
- Assists with conducting operations-focused meetings, developing agendas, recording outcomes, and summarizing results
- Coordinating and project managing client implementation activities end to end
- Liaising with internal and external stakeholders to schedule and manage pipeline activity and ensure pipeline status is communicated
Qualifications for cib-operations manager
- Experience in an operational / financial services / customer services environment
- Take ownership and display the ability to follow through with departmental objectives whilst taking into account risks involved in daily processing
- Knowledge of TSSFX would be useful as would Athena and IRFE
- Capability to prioritise and multitask
- Influence and relationship building with all business partners
- Demonstrate an ability to manage multiple projects simultaneously across a varied book of work
2
CIB-Operations Manager Job Description
Job Description Example
Our growing company is looking for a cib-operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for cib-operations manager
- Ensuring operational risk guidelines and compliance requirements are considered as part of projects
- A relevant financial degree and project management certification, or currently studying towards a formal project management qualification preferred
- At least three years of experience in end to end project management within the financial services industry
- Proven ability to manage multiple projects in parallel
- Strong understanding of key business risks and compliance requirements
- Manage the execution of the Business Continuity process
- Participate and execute on global cross DPC Control initiatives
- IB RED Process - guidance and monitoring of operations compliance with IB wide procedures and standards
- Daily Control Functions - ad hoc question and answer with Ops teams regarding daily policy compliance, regulatory questions, and other procedural control questions
- Drive global DPC Control Forums
Qualifications for cib-operations manager
- Content including enterprise content (such as research), external data feeds & posts (such as social media feeds, keyword alerts on user posts, relevant news headlines)
- Work alongside the senior management team to define and develop the optimal operating model
- Executing, and where applicable, improving and enhancing operational performance
- Design, enhance and maintain a robust control environment
- Manage team structures, talent recruitment and staff retention
- Proactive mentoring of team members, driving and developing careers and skill sets
3
CIB-Operations Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of cib-operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for cib-operations manager
- Balance the needs and foster a relationship between the business and the project teams
- Scope impact of onboarding and engage all impacted external / internal parties
- Manage the project progress by use of project plans, issues logs, change control and status reports as appropriate
- Act as the front face to the client, agreeing structure, requirements and operating models
- Responsibility for the impact to the client, ensuring the best client experience
- Strategically managing the team workflow across the team to ensure deliverables are met
- Leading solution workshops, developing clear outcomes and next steps
- Define current state, partner with business to identify future state, build implementation plan and drive execution
- Acting as an escalation point for support matters
- Respond and interact with all internal business lines including Relationship Management, Client Executive, Portfolio Accounting, Technology and senior management contact with external auditors, consultants and clients
Qualifications for cib-operations manager
- Holding regular team meetings and one to ones with documented minutes / action plans
- Health of key controls, and
- Identified areas of risk
- Proven ability to implement and manage change across direct units remote units
- Have strong questioning and analytical skills to contribute towards ongoing development of controls automation initiatives
- Experience of project management, business analysis or Operations
4
CIB-Operations Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of cib-operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for cib-operations manager
- A minimum of 10 years experience in financial services and have excellent knowledge of financial markets
- Understanding of custody mainframe systems, processes and workflows would be beneficial
- Experience within risk and controls/or custody operations highly regarded, as is an ability to display sound understanding of alternative Investment, custody liability and obligations
- Experienced in financing documentation
- Familiar with custody regulations
- Coordination of weekly and monthly metrics packs for senior management, focusing in identifying process improvements/efficiencies and consistency across asset classes and regions
- Coordination of relationships with and requests from various constituents, such as Risk, Compliance, Internal Audit, PWC, regulators
- Fostering the systematic discipline of learning lessons from business process errors and driving operational efficiency
- Managing the CEM & Rates Middle office participation in CIB Operations initiatives such as SOX testing and Risk & Control Self Assessment reviews
- Ensure adequate and standardised governance model and build out Controls agenda across CEM and Rates
Qualifications for cib-operations manager
- Familiar with SAFE/ PBOC/CBRC regulations and reporting system
- Fluent in Arabic and English (both written and spoken)
- Meticulous attention to detail with a commitment to quality and continuous improvement
- Initiative, reliable and willing to work hard on high volume days
- Professional telephone manner, communication and interpersonal skills
- University degree preferably in related discipline
5
CIB-Operations Manager Job Description
Job Description Example
Our growing company is hiring for a cib-operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for cib-operations manager
- Investigation and resolution of issues in relation to systemic and operational errors
- Minimise risk exposure for Corporate actions Announcement Capture and the underlying businesses that use this service
- Identify action plans to resolve issues experienced and anticipated
- Track actions with Global teams based in Hong Kong, US, India and UK through to completion
- Partner in resolving issues that present exposure to risk through technology and Operational procedure changes
- Support Audit tasks providing process overviews, documentation and proof to auditors
- Support the Global Contingency agenda for Corporate Actions Announcement Capture to ensure recovery strategy is fully known, supported and tested
- Support actions surrounding technology changes
- Completion of daily controls tasks which strengthen the process of accurate and timely announcements
- Track Management information that indicates volumes, backlogs and key activities across the Global team
Qualifications for cib-operations manager
- Having at least 5 years in Bank Treasury Operation
- Thorough knowledge and experience in Treasury Operations products
- Relevant Central Bank regulations
- Good Accounting background or knowledge
- Problem solving skill/ independent decision making
- Ability of identifying opportunities to improve operations efficiency/ Dedicated to exceed expectation