Middle Office Manager Job Description

Middle Office Manager Job Description

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Middle office manager provides an efficient post-trade support by ensuring trade information flows efficiently through deal processing from front office to back office system and front-office to front office system.

Middle Office Manager Duties & Responsibilities

To write an effective middle office manager job description, begin by listing detailed duties, responsibilities and expectations. We have included middle office manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Perform required duties to manage an assigned portfolio of 30 to 60 projects/clients as assigned by the Director Real Estate (Middle Office) in accordance with policies and procedures (ie
Manage the Project Management team to deliver both Middle Office and Front Office focused project agenda
Solutions management for client base - Providing customized solutions to non-standard needs of clients outside of the scope of regularly defined Middle Office services
Assisting with cost-to-serve analysis for our Middle Office product offering
Support rapid growth of FICC and Equities Derivatives businesses of the company and assist in strengthening the middle office function to liaise between front and back office and other key stakeholders
Apply expert judgement and Delegated Authorities as assigned by the Director Real Estate (Middle Office) to approve transactions that fall outside of guidelines
Report possible gaps within the procedures to the Director Real Estate (Middle Office)
Support more senior Managers, Real Estate Middle Office as required
Communication skills will be heavily utilized in forming and communicating a change agenda and gaining stakeholder buy-in
Identify inefficiencies and propose implement solutions

Middle Office Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Middle Office Manager

List any licenses or certifications required by the position: PMP, CFA, PM, CPR

Education for Middle Office Manager

Typically a job would require a certain level of education.

Employers hiring for the middle office manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Finance, Accounting, Business, Education, Management, Economics, Computer Science, MBA, Technical, Supervision

Skills for Middle Office Manager

Desired skills for middle office manager include:

Various financial regulatory requirements
Collateral Management business
Its operations and products
Back office procedures gained within a cross-product operations role would be beneficial
Client on-boarding processes and KYC/BSA/AML factors
Middle office
WM suite of products
Wealth Management products and front to back services
Asia local markets an advantage
Custody and fiduciary/trust business

Desired experience for middle office manager includes:

College degree and a minimum of eight years relevant work experience in the financial services industry
Works well in fluid environment
Centres, Group Risk Management, Commercial Advisory Group, Law Group, Business Service Centre, and Special Loans Advisory Group
Organize discreet work efforts within larger projects
Responsible for documenting business requirements, ensuring technology understands the requirements, traceability to the Functional Specification Document (FSD), and monitoring overall progress of the project
Very strong knowledge of industry activities, endowment & foundations, specialty assets, fiduciary

Middle Office Manager Examples

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Middle Office Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of middle office manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for middle office manager
  • Proactively identifies risk to the firm and the client and implements plan to mitigate risk
  • Upskill and develop all members of the project team to make sure consistent project management disciplines are being applied
  • Chair PWGs and provide regular status updates to key stakeholders
  • Support the development of Project Management best practice within the team
  • Managing the team and ensuring the daily settlements deadlines are met
  • Be the subject matter expert around trades/cash queries
  • Be main point of escalation for the team
  • Producing query metrics with accompanying remediation proposals
  • Conducting client service reviews and attend client meetings
  • Monitoring and resolving risk indicators
Qualifications for middle office manager
  • Control mindset with ability to identify and deliver process improvements
  • Proactive, self motivated individual with high levels of ownership
  • Futures/OTC/FX/Collateral experience
  • Bachelor’s / Master’s degree in an accounting related discipline
  • Work closely with external counterparts (G15 Dealers, Vendors, Clients) in order to ensure firm’s best interests are represented and delivered within industry initiatives/projects
  • Analytical skills and the ability to apply to products, processes and flows
2

Middle Office Manager Job Description

Job Description Example
Our growing company is looking for a middle office manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for middle office manager
  • Manage an assigned portfolio, verify and approve hi-rise pre-sales and deposits, and authorize draws within approved authorities for new construction projects
  • Assess construction risks of assigned projects and apply oversight to ensure compliance to terms and conditions of loan and agreements between the Bank and the client
  • Review pre-sales conditions, process project draws, resolve issues and ensure data integrity
  • Lead projects along the project lifecycle (from initiation through to implementation)
  • Establish & maintain an effective communication and engagement model with each LOB, Technology Team and other stakeholders, develop relationships with them though regular PWGs & bilateral meetings
  • Support RED process administrative and access control tasks
  • Overseeing the local team, their work and interaction with the front office and acting as a quality controller, ensuring timeliness, accuracy and integrity of all work in the department
  • Align activities with strategic priorities
  • Suggest process improvements and review improvement suggestions provided by the team
  • Quality Control, Accuracy and Timeliness - coach and develop team to maintain their functions accurately and in a timely fashion
Qualifications for middle office manager
  • Working closely with the Business (Desk Heads, Global and Regional Business Managers) and other Stakeholders in the supporting divisions to understand their needs / priorities / issues
  • Drive the overall controls agenda for the GCMO
  • Focus on continuous improvements of the Controls environment
  • Lead the Risk Control Self Assessment Program including risk and control identification, assessment and substantiation
  • Oversee documentation, tracking and closure of Action Plans
  • Business Management including Location Strategy, Financial Planning and Business Analysis
3

Middle Office Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of middle office manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for middle office manager
  • Project conceptualization, defining specs and getting it implemented
  • Responsible for planning, talent acquisition and retention
  • Assist with the transition of new work into the team
  • Coordinate resources allocation to meet all deadlines
  • Audits of various sources of information retention
  • Data maintenance & administration of the department’s virtual communication and repository
  • Leader for the multi-functional team in Hyderabad
  • Manage day-to-day operations of client on-boarding and trade processing
  • An understanding of the fundamentals of risk, control assessments and protocols
  • Create reporting and presentations for senior level management that are clear and concise
Qualifications for middle office manager
  • Manage Business Resiliency Program
  • Expansive manager who has experience managing change across a cross functional and multi regional operating model
  • Exhibit excellent written and oral communication skills superior influencing and relationship management skills across Business, Technology and Operations teams
  • Extensive experience in identifying, creating and implementing Transaction Life Cycle automation opportunities
  • Thorough understanding of legal structures of various client types including financial institutions, corporate organizations, funds, SPVs
  • Significant Investment Banking experience
4

Middle Office Manager Job Description

Job Description Example
Our growing company is looking to fill the role of middle office manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for middle office manager
  • Assess project monitor reports to identify potential risks and work with Account Managers (AM), Group Risk Management (GRM) and National Office teams to resolve them
  • Verify and approve hi-rise pre-sales and deposits, and authorize draws within approved authorities for new construction projects
  • For all change initiatives keep the procedures up to date
  • Training provided for changes to business processes, initiative and regulatory implementations
  • Regularly review operational procedures to identify areas of process improvement
  • Contribute to identified process improvements and technology projects that maximise control and minimise risk
  • Be accountable for Banking Risk Oversight & Control (BROC) reporting for PLR & MO to enable BROC and Executive leaders’ capability to make informed decisions and drive business performance
  • Be the Subject Matter Expert (SME) for the PLR and MO reporting
  • Provide analysis and interpretative documentation to identify changes/trending of the business
  • Able to articulate the KRI's that are important to the business and then work with the National office team’s in analyzing the data to tell their story
Qualifications for middle office manager
  • A relevant finance tertiary qualification would be an advantage
  • Minimum five years’ experience in custody and/or portfolio servicing or other securities related industry
  • Extensive knowledge of financial markets and instruments Austraclear, Chess as well an understanding of trade, cash settlements and FX
  • Proven ability to communicate with and influence senior stakeholders, both internally and externally
  • Excellent ability to multi-task in a high pressure trade settlement environment
  • Proven strong team management capability
5

Middle Office Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a middle office manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for middle office manager
  • Identify opportunities to enhance business/process efficiency and effectiveness
  • Support the National Office teams by utilizing tools and resources to dive deep into identified efficiency/effectiveness gaps through retrieving of data
  • Complete cause and effect analysis and recommend sound operational/fulfilment resolution for the assigned initiative
  • Consolidate, analyse and provide contextual reporting by integrating information from multiple data sources
  • Work with other reporting team members to develop reporting methodologies/ templates/processes and maintain documentation and business specifications related to data extracts and report production
  • Support the change management process by leveraging technology and assisting in the transition to automated solutions
  • Provide advice to National Office team members and stakeholders, to ensure reporting requests are aligned to the BROC roadmap strategies and objectives
  • Report and escalate to management as needed and successfully manage stakeholder relationships
  • Manage and increase the effectiveness and efficiency of operational services, through improvements to each function and communication between support and business functions
  • Monitoring changes in every tax regime covered by NT, ensuring changes are translated into both operational procedures
Qualifications for middle office manager
  • Previous experience of virtual team management
  • Bachelor degree in Accounting, Business Administration, Finance or other related disciplines
  • Good exposure to varied asset types including Fixed Income, Equities, Exchange-Traded and OTC derivatives
  • Working knowledge in transaction management, including trade and position reconciliations
  • Familiar with Euroclear, Clearstream operations
  • Good command of spoken English and Putonghua is required

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