Medical Office Manager Job Description
Medical office manager
provides applicable Medicare, Medicaid, Blue Cross and all other managed care payors contractual models, related reimbursement factors and other necessary data.
Medical Office Manager Duties & Responsibilities
To write an effective medical office manager job description, begin by listing detailed duties, responsibilities and expectations. We have included medical office manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Understands and communicates contract specific issues to Managed Care Coordinator
Supports Medical Science Liaisons (MSLs) to prepare and deliver appropriate product and disease state training consistent with the medical strategies and objectives for the therapeutic area
Manage Medicare Compliance Requirements
Implements processes and action plans set forth by the BOD and CFO
Consistently maintains the accounts receivable days at/or below the established ASD goal
Communicates with physicians on daily activities affecting patient scheduling, registration, and insurance verification, as determined through facility processes
Cross-trains as back-up to other business office positions as required
Conducts staff meetings at regular intervals for informative and educational purposes
Conducts periodic performance appraisals in accordance with ASD and facility practices
Follows Best Practice requirements and responsible for education of staff in regards to these requirements
Medical Office Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Medical Office Manager
List any licenses or certifications required by the position: BCLS, FEMA, BLS, CPR, LVN, LPN, CCRA, CCRC
Education for Medical Office Manager
Typically a job would require a certain level of education.
Employers hiring for the medical office manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business/Administration, Business, Healthcare, Management, Healthcare Administration, Science, Medical, Associates, Nursing
Skills for Medical Office Manager
Desired skills for medical office manager include:
Managed care and Fee-For-Service reimbursement requirements
Federal
State
Excel
Regional collection and reimbursement laws where applicable and Accounts Receivable and cash collection principles
Clinical policies and procedures
Managed Care
Medicaid guidelines
Medicare
Microsoft Word and Outlook
Desired experience for medical office manager includes:
Assesses workload to assure proper staffing levels are met
Recruits, hires, and supervises staff in coordination with intermediate supervisors
Serves as both a resource and as an interface for the site physicians and Administration
Complete purchase orders / invoice process according to CHS guidelines
Responsible for Referral and Lab Testing logs
Ensure that each office practice follows CHS office policies and procedures
Medical Office Manager Examples
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Medical Office Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of medical office manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical office manager
- Maintains appropriate staffing levels
- Assists in developing, implementing, and revising policies and procedures to assure that everyone within their office adheres to the high standards of patient care expected
- Demonstrate knowledge of approved and investigational products within the therapeutic area(s) and is able to apply that understanding to all related activities
- Collaborate with the FM Operational team members to evaluate new innovative technology platforms, assist in developing system requirements and streamline processes
- Oversee reporting capabilities and quality assurance
- Manage FM tracking platforms to collect metrics and ensure team productivity goals are on track
- Participate in Medical Matrix meetings for Immunoscience
- Collaborate with Region Associate Directors (RAD) and Region Executive MSLs (REMs) on the development and execution of aligned priorities
- Prepare team communications, field insight summaries, and project updates
- Participate in the insights review and evaluation process across Medical functions and apply to MSL/CEL tactics and initiatives
Qualifications for medical office manager
- Fully understands the hospital infections control program and how it relates to the practice
- Understand financial goals and objectives of the practice
- Hears and resolves patient complaints
- Customer Focus - Understands and satisfies customer needs
- Technical Skills – Knowledge of medical terminology
- Demonstrates understanding of patient accounting principles in managing large volume
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Medical Office Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a medical office manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for medical office manager
- Develop executive presentations for stakeholder communication
- Provide oversight for content repository maintenance and SharePoint updates
- Participate in Field Medical activities at Immunoscience conferences and national meetings
- Serve as key contributor on broad organization functional teams to share best practices
- Assists Business Development in all safety related issues required for the preparation of proposals/ contracts for potential sponsors
- Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other providers
- Complete and compile statistical reports
- Manage other team members – reception team and billing team
- Process clinic bills for payment
- Operates the property efficiently in compliance with company guidelines in order to achieve maximum return on investment (ROI) for the property owner
Qualifications for medical office manager
- Actively monitors clinic operations and patient flow to evaluate effectiveness
- Demonstrates good judgment and problem solving abilities
- One (1) year clerical experience in physicians office or hospital preferred
- Must show strong organizational skills, efficiency and resourcefulness
- Must be flexible and able to function in a fast-paced environment
- Must possess strong decision-making skills
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Medical Office Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a medical office manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for medical office manager
- Oversees development and management of the capital and expense budgets
- Oversees the appropriate monthly/quarterly/annual reporting appropriate for the client
- Oversees the maintenance and physical operations of the property through the utilization of appropriate staff and contractors
- Recruit, Train and Mentor other reception team members
- Manage the uniformity of Front Office standards
- Sets team direction, resolves problems and provides guidance to clinic staff
- Supervise daily clinic operations and coordinate office work activities and schedules
- Ensure efficient and responsive patient workflow systems are in place within the office
- Ensure office space, supplies, equipment and assistance are provided and maintained appropriately for medical staff and patient care
- Ensure compliance with departmental and organization policies and procedures and participate on internal committees as required
Qualifications for medical office manager
- Broad clinical background strongly preferred
- Must have excellent communication skills and attention to detail
- At least 2 years of related experience in clinical research
- Experience with database management and financial management systems
- Strong familiarity with financial aspects of a research budget
- Familiarity with biomedical research funding agencies and proposal submission portals (listed previously) and utilities – for example, NIH ASSIST
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Medical Office Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of medical office manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical office manager
- Adapts business plans and priorities to address operational challenges
- Attend weekly Management and Leasing Meetings, monthly Operations Review Meetings, and other meetings in corporate home office designed to provide upper management with valuable insight into maintenance, accounts receivable, legal and leasing issues
- Maintain open communication with all tenants
- Review vendor contracts and proposals for competitiveness
- Establish schedule of preventative maintenance for each property and provide Operations Administrative Assistant with vendor information to update Master Vendor Contact List
- Create annual property budgets and monitor expenses in relation to budget
- Review and approve vendor invoices, review all invoices for appropriate account coding
- Review all Lease Agreements (Gross, Modified Gross, & Triple Net), License agreements, Addendums/Exhibits, Termination Agreements, & Assignments/Assumptions
- Effectively and equitably enforce lease provisions and policies
- Abstract new leases
Qualifications for medical office manager
- Preference for Certified Research Administrator (CRA) or willingness to obtain if hired
- At least 3 years of experience supporting multiple people, preferably in commercial real estate
- Preferred degree or demonstrate proficiency in English with writing and problem solving skills
- Ability to maintain composure and re-prioritize work in a fast changing high stress environment
- Have a working knowledge of audio-visual equipment located in conference rooms, including an ability to connect videoconference calls
- Minimum seven years of management experience, preferably in a healthcare setting.focusing on surgical procedures
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Medical Office Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a medical office manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for medical office manager
- Oversee the Move-out process for vacating tenants, including completing Move-out forms & Security Deposit Returns
- Monitor Aging Reports and collect delinquencies in a timely manner
- Assist in the compilation and updating of a property management file for each property which includes property rent roll, budget, acquisition pro forma, preventative maintenance schedule, floor plan, vendor contract information, property photos, leasing comparables, vendor proposals and other property information
- Oversee the collection and filing of vendor and tenant insurance certificates, lease file tenant correspondence, legal notices, estimated CAM statements and CAM Reconciliations
- Demonstrates a commitment to process improvement through focusing on quality and service
- Evaluates and develops tasks and resources in a manner which results in achievement of strategic goals and objectives
- Provides a safe environment for patients, visitors, customers and associates
- Interacts with physician, patients, and guests to ensure high standards of care are provided
- Manage a staff of approximately 25 employees and direct all staff activities including, coordinating schedules and breaks, providing training and guidance, reviewing and approving bi-weekly timecards, conducting performance evaluations
- Interview and hire candidates for open staff positions including technologist and office assistants
Qualifications for medical office manager
- Bachelor's degree, preferably in biological, health sciences or related field – Master’s preferred
- In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements – that is, Good Clinical Practice (GCP) and International Conference on Harmonisation (ICH) guidelines
- Strong communications, presentation, interpersonal, organizational and problem solving skills
- Good team leadership, mentoring, training, and customer service skills
- Ability to manage competing priorities, and to establish and maintain effective working relationships with coworkers, managers and clients
- Ability to interact effectively with a wide variety of individuals including sponsors, investigators, clinical research coordinators, administrative staff, and representatives from office of sponsored programs, clinical research organizations, other institutions, and pharmaceutical companies