Sales Office Manager Job Description
Sales Office Manager Duties & Responsibilities
To write an effective sales office manager job description, begin by listing detailed duties, responsibilities and expectations. We have included sales office manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Sales Office Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Office Manager
List any licenses or certifications required by the position: PMP, PMO, PMI
Education for Sales Office Manager
Typically a job would require a certain level of education.
Employers hiring for the sales office manager job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Marketing, Business/Administration, Hotel and Restaurant Management, Business, Hospitality Management, Education, Management, Engineering, Communication, MBA
Skills for Sales Office Manager
Desired skills for sales office manager include:
Desired experience for sales office manager includes:
Sales Office Manager Examples
Sales Office Manager Job Description
- Ensures Signature Eye Care Experience is delivered consistently to exceed NPS, Exam growth, Retention and OD sales
- Models Signature Eye Care Experience behaviors in areas of patient scheduling, pretesting/assessment, and patient to customer transitioning
- Consistently communicates the importance of an annual eye exam
- Manages individual Customer Connections, NEE, Convergys, patient transitioning
- Establishes effective patient flow based on total store labor model and assigns Pre-testers/Assessor to deliver the best patient flow
- Responsible for efficiently and effectively ordering Contact Lenses to ensure timely delivery to patients
- Supports store leadership team by monitoring and performing store operations to ensure compliance with all policies and procedures of Eyexam of California
- Ensures all appointments are confirmed in 24 hours in advance, and any no show needs to follow up in 20 minutes
- Ensures all the doctor office supplies are ordered regularly
- Ensures Physician referral log is maintained in a timely manner
- Minimum 1 years’ experience in a similar hotel or event sales role
- Master in Business Administration is preferred
- Certified Financial Advisor designation is preferred
- Professional Accreditation such as CIM, FCSI or CFP would be an asset
- Working knowledge of the IIROC environment
- Audits all the doctor office's sales transactions daily
Sales Office Manager Job Description
- Ensures compliance of department of Managed Healthcare- EOC, COMIA, HIPPA, and LAP
- Oversees effective administration of patient records, contact lenses, and insurance claims (make sure all insurance claims were put into Eyenet correctly to avoid any delay on submitting the claims)
- Follows up with patient retention recalls and confirmation from NEE appointments along with overseeing proper TAB navigation
- Ensures payroll and spiff for doctor office is inputting properly
- Ensures Contact Lens inventory is done properly
- Responsible for training/certifying all new hired associates on pretest/ AccuExam assessment and Contact lens training
- Observes and coaches on quality of AccuExam assessment and pretests
- Coaches on how to present to patient about annual supply of Contact Lenses
- Models the connection, and transition, between the exam and sales experience
- Analyzes the office’s performance using the DR Dashboard and makes recommendations to improve patient flow, NPS, and CEI results
- Experience tracking and maintaining an operational budget
- Drives NPS indicators, patient retention, and exam growth
- Assists in recruiting and selecting high caliber staff
- Provides scheduling feedback to the store leadership team
- Ensures all equipment is in good working order and required maintenance is performed and documented
- Basic Optics
Sales Office Manager Job Description
- Provide effective solutions that enhance the customer experience
- Perform regular and accurate reporting of the sales team productivity (monthly, weekly, daily) and potential action to be taken
- Recruit, train and motivate the field sales team (objective settings, tracking and coaching)
- Coach on the job (visits, cold acquisition)
- Do joint customer visit with the Sales Consultants and train/coach them on best practices
- Propose and follow up of sales force for specific regional actions / promotions / trade fairs in order to reach the sales targets
- Collaborate with B2B Commercial Manager and other internal colleagues to deliver overall commercial plans
- Perform regular and accurate reporting of the sales team productivity (monthly, weekly, daily) and potential action to be taken Recruit, train and motivate the field sales team (objective settings, tracking and coaching)Coach on the job (visits, cold acquisition)
- Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved as per individual balance scorecard KPI’s
- Create and maintain accurate customer meeting/event records in Opera
- Previous customer service experience in reatil and/or optical
- Previous Management or technical training
- FIC, ABO, NCLE
- Coaching/Development of Others
- Demonstrated track record of successful direct customer selling in a similar environment 2 to 5 years of related experience
- Related industrial solutions sales experience
Sales Office Manager Job Description
- Lead and manage a team of Sales Executives responsible for acquiring new instrument placements and contract renewals
- Work with team / direct reports to appropriately resource support staff
- Review progress on key milestones in account plans for all accounts
- Coach team / direct reports on strategic and tactical areas
- Assist team / direct reports with contract negotiations, particularly with pricing/profitability policies
- Financial responsibility and management of Enterprise accounts and targeted key accounts
- Establish account assignments and quotas which fairly allocate revenue potential
- Support with talent acquisition, coaching, mentoring and establishing training programs to meet teams / direct reports requirements in different markets
- Provide supervision to Key Accounts Manager which includes objective setting, performance management, and motivating, training and coaching
- Approves assigned programs and budget deviations overall resources to meet business objectives
- Seasoned understanding of Group Operation products, marketing techniques, work processes, and state insurance laws
- Strong knowledge of competitor products and services
- Excellent managerial and human relations skills
- Ability to travel outside of the office conducting sales at least 80% of each work week and has a valid driver's license
- Experience in a similar position in B2B (direct sales) environment, demonstrable Sales Management experience, and over a sustained period has successfully delivered on KPIs, especially top line business results
- Candidates with a background in the Business to Business environment, specifically the Office sector, will be looked on favourably for this opportunity
Sales Office Manager Job Description
- Supporting the Sales strategy to improve product visibility in the market place
- Developing relationships with current customer base
- Developing and nurturing relationships with new prospects
- Plan Attainment
- Expand Bulk Deli Distribution
- Resource Alignment
- Analyze and understand relevant market (business of vendor/partners, dealers and end-users), and identify market segments and target opportunities
- Define vendor/partner/dealer positioning and plan within program, and contribute to sales plan, align vendor/partner/dealer plan to sales plan and get approval
- Identify and pursue sales opportunities in cooperation with dealer, and follow up on sales and fee opportunities resulting from portfolio analysis by CSU
- Contact (visit/call) dealer relations and prospective dealers on collaboration opportunities or dealer relations on existing agreement
- Possess strong verbal and written communications skills, including the ability to contribute content within marketing collateral or messaging
- Demonstrated business judgment and individual initiative
- Sales and co-ordination experience with relevant comparable market
- Mastery level experience managing strategic / enterprise accounts
- Experience in healthcare / diagnostics industry
- Executive level business experience and financial acumen