Office Associate Job Description
Office Associate Duties & Responsibilities
To write an effective office associate job description, begin by listing detailed duties, responsibilities and expectations. We have included office associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Office Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Office Associate
List any licenses or certifications required by the position: DRS, AED, CPR, CFA
Education for Office Associate
Typically a job would require a certain level of education.
Employers hiring for the office associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Associates, Communication, Accounting, Healthcare, Management, Medical, Graduate, Computer
Skills for Office Associate
Desired skills for office associate include:
Desired experience for office associate includes:
Office Associate Examples
Office Associate Job Description
- Resolve customer service calls and requests
- Answer phone, distribute mail and prepare email and regular mail
- Verify phone and voice mail systems are working properly
- Activate and deactivate access cards and order keys
- Maintain a key sign-in/out log for outside vendors
- Ensure that the management office is presentable at all times (high rise)
- Maintain and distribute nightly security passdown logs (high rise)
- Maintain and distribute janitorial logs (high rise)
- Create general notices and communications to customers
- Monitor all customer service requests to ensure timely and efficient resolution
- May support Senior Associate with accounts payable and accounts receivable
- Coordinate with service providers as needed to ensure top quality work is performed in a timely manner
- Complete all general filing (electronic or paper)
- Coordinate Conference Center usage
- Update various databases, spreadsheets, and directories
- May review, audit, collect customer insurance certificates, and maintain compliance
Office Associate Job Description
- May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise)
- Assist operations management team in facilitating customer events
- Provide administrative support to operations team as needed
- Business to Business Collection
- Resolve customer service calls and requests as necessary
- Maintain vacant suites and marketing materials as needed
- Participate in Landscape and Janitorial Walks to ensure property appearance is in accordance with all building standards
- Prepare and distribute customer billing (monthly or off-cycle as needed)
- Perform accounts receivable/payable tracking and communication of delinquencies to Operations Manager
- Print and review financial reports for Operations Manager
- Lift weights of 33Ibs
- Microsoft, Outlook and Excel is helpful but not necessary
- Requires two (2) years or related administrative work experience
- Ability to work in a high volume, fast paced, customer service-oriented environment
- Proficiency with university computer systems
- Ability to exercise good judgment and discretion in handling of sensitive issues
Office Associate Job Description
- Assist in preparing property and portfolio contracts, both routine and special projects
- Ensure compliance of vendor contracts (e.g., maintenance, landscape, waste removal, pest control)
- Assist Operations Manager with customer move-ins and move-outs
- Ensure rent is billed to the customer correctly, including pro-rations, common area maintenance, tax and insurance
- Review and approve customer lease profiles
- Maintain and update various databases, spreadsheets, and directories
- Assist Operations Manager with Business Plan preparation
- Assist Operations Manager with review and distribution of CAM Reconciliations and Estimates
- Assist with submissions to Design Review Team
- Initiate/assist with special projects for team
- Accuracy and attention to detail and the maintenance of confidentiality when accessing privileged information
- Ability to respond and interact with diverse populations
- Basic reading, arithmetic, and write
- Exposure to assistive technology programs
- Minimum 3 years’ experience in administrative position
- Data entry with strict attention to detail
Office Associate Job Description
- May create general notices to customers as needed
- Coordinate minor tenant improvements such as paint and carpet
- Assist team with annual budgeting and budget tracking
- Maintain and distribute nightly security passdown logs
- Maintain and distribute janitorial logs
- Support team with accounts payable and accounts receivable
- May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards
- Participate in property walks including landscape and Janitorial walks to ensure property appearance is in accordance with all building standards
- Responsible for filing, copying, faxes, mail, and other office related duties
- Responsible for performing varied data entry projects and maintaining branch files and information
- Decisive and critical thinker
- Minimum 1 year of experience in Accounts Receivable/Accounts Payable
- Work efficiently, allocating time and handling multiple tasks at one time
- Shows commitment to work
- Takes initiative including anticipating the needs of the Assistant to the President and Corporate Secretary and others in the office and taking action to meet those needs
- Acts with integrity – demonstrates principled leadership and sound ethics
Office Associate Job Description
- May be responsible for coordinating the collection and reporting of payroll information and/or expenses for employees
- May be responsible for handling cash transactions
- May be responsible for the receiving of in-coming freight and checking material for damages or shortages and follow up with processing of defective materials if necessary
- May be responsible for or assist with processing returns
- May provide backup for answering the in-coming telephone calls efficiently and in a friendly manner
- Attends training programs, as required
- Assists with branch meetings, when needed
- Completes software support projects that include data entry
- Files, copies, faxes, scans, manages the mail, and other office related duties
- Coordinates meetings and assists branch manager with organizing and administering special events and trainings
- Demonstrates adaptability – handles day-to-day work challenges
- Learns from experience
- Analyzes issues – gathers relevant information systematically
- Uses tact and sound judgment – makes timely and sound decisions
- Organized, reliable, self-motivated, courteous, and patient
- Responsive to emergency situations