Back Office Job Description
Back Office Duties & Responsibilities
To write an effective back office job description, begin by listing detailed duties, responsibilities and expectations. We have included back office job description templates that you can modify and use.
Sample responsibilities for this position include:
Back Office Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Back Office
List any licenses or certifications required by the position: CPR, BLS, MA, LVN, CFE, CAMS, AAP, ACH, PM, VCP
Education for Back Office
Typically a job would require a certain level of education.
Employers hiring for the back office job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Finance, Business, Accounting, Education, Associates, Communication, Business/Administration, Economics, Management, Writing
Skills for Back Office
Desired skills for back office include:
Desired experience for back office includes:
Back Office Examples
Back Office Job Description
- Training new team members to use related equity derivative systems
- Implement new EMIR & DF confirmation requirements and guidelines
- Provide strong communication (verbal & written) to address needs and resolve issues for external & internal client
- Enhancement of the system to meet any new market requirement
- Risk mitigation and observing operational risks and controls, including business contingency
- Ensure any necessary escalation to meet the FED & EMIR targets
- Operate day-to-day activities strictly following RBCI&TS procedures
- Operate day-to-day operations following the operating memorandum and Service Level Agreement in place
- Ensure accurate OTC trade capture in the OTC Platform
- Ensure accurate OTC collateral movements capture in the OTC Platform
- Bilingual Spanish - verbal communications
- Ottimo utilizzo di Excel e Power Point
- Ottime capacità relazionali e di comunicazione, predisposizione al lavoro in team
- Interesse per le nuove tecnologie, per il digital e per iniziative di comunicazione non convenzionali
- Wealth Management background - Super, Investment management, Insurance, Financial Planning
- 5+ years Business Analyst experience - Agile desirable
Back Office Job Description
- Proceed relevant controls over OTC related cash-flows
- Instruct OTC Cash movements to the relevant department
- Deliver accurate reporting to internal clients
- Input OTC files in the Global Trade Repository
- Investigate and escalate rejections
- Input OTC files in the relevant tool for EMIR Reconciliation service
- Investigate and report breaks
- Track activities performed in the relevant check list
- Manage back office activities related to training & development processes (training catalogue update, organization and delivery of courses, training needs database management, invoices check)
- Operational support to performance management process (liaise with managers to collect status of evaluations, reporting, presentations)
- 5+ years Business Analyst experience - Business & IT exposure desirable
- Product knowledge around Cash Equity & Fixed Income
- Understanding of the settlements clearing process & collateral management lifecycle
- Interest in social media and digital communication
- Proficient in Microsoft Office (especially Power Point), Internet
- Deep knowledge with software development technologies such as REST, SOAP, Spring, 12 Factor Apps
Back Office Job Description
- Support on employee/organization data management (data warehouse update, org charts, job descriptions)
- Perform day-to-day operational and production support tasks
- Deploy new releases to production environment
- Provide application support for weekend changes and public holidays
- Verify vehicle maintenance and recall documentation for accuracy
- Process logon access requests
- Reconcile digital bank records
- Central Back Office Clerk
- Liaises daily with THE OUTNET Merchandise Operations counterparts to report on delivery status of purchase orders
- Create and maintain specification documentation
- Allow for flexibility with work schedules and assignments as determined by the needs of the business
- Location is in the City of Pittsburgh
- Ability to prioritize and manage multiple tasks and conflicting demands for service simultaneously while meeting deadlines
- Excellent listening, oral, and written communication skills including telephone and email correspondence with leadership and medical staff
- Ability to read, understand and apply contract language to scheduling and pay practices
- MS SQL Server and Oracle Database
Back Office Job Description
- Liaise with others IT teams, external vendors and business teams
- Angebotserstellung für Kunden
- Enge Zusammenarbeit mit der Verkaufsleitung und den Gebietsverkaufsleitern
- Pflege des Kundenstamms mittels CRM-System
- Unterstützung bei allgemeinen administrativen Aufgaben
- Manages incident activity to ensure all tickets are being worked within SLA, while maintaining SLA response time
- Miscellaneous duties and responsibilities as assigned by manager
- Work hours may vary in length and schedule
- Dunning Calendar preparation as per policy
- Execution of dunning actions as per schedule
- VB script / VBA macro skill
- Shell Scripting (both Unix and Window scripting)
- Experience in ServiceNow, Concur, SmartStream, Oracle Applications, Control-M is a plus
- Knowledge in settlement system
- Proposes ideas and alternatives to resolve issues
- Responds in a positive manner
Back Office Job Description
- Load balancing within team
- Evaluate areas of improvement through data analysis
- Enter alphanumeric data into the computer system
- Identify and implement improvements to maximize the experience for the patient create an efficient, effective day for the dentist
- Manage and approve time-off requests for the travelling Specialty Dental Assistants in their region by analyzing business needs and/or seasonal trends
- Partner with regional team and office management to set office specialty dates and times, and confirm Specialty Dental Assistant team assignments for the offices
- Maintain appropriate and adequate general and specialty clinical supply for all assigned dental practices
- Educate team on basic maintenance, as appropriate and ensure maintenance procedures are performed in a timely manner
- Collaboration with Product and Project Areas for the individuation of the related technical and functional procedures implication
- Review, Audit and pay contractor invoices on behalf of the client
- Secondary School Diploma with Insurance Qualification or University degree
- Must be able to type 40 WPM with 90% accuracy (there will be an on-site test)
- Must be able to work M-F, 40 hours per week
- Excellent listening skills, be able to maintain a calm, professional and empathetic manner in difficult circumstances
- Excellent organisational, analytical, prioritisation and problem solving skills, able to establishing a clear structure to your work to maximise the best use of your time and be able to make logical and solid decisions independently
- Passionate about educational travel