Inbound Sales Job Description
Inbound sales
provides insight and thought leadership to customers concerning applicability of highly complex products and services.
Inbound Sales Duties & Responsibilities
To write an effective inbound sales job description, begin by listing detailed duties, responsibilities and expectations. We have included inbound sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions
Exceeding our customer's expectations with every call and educating our customers by bringing your unique personality, enthusiasm and passion to every conversation you have
Submitting application forms for products on behalf of your customer, ensuring a high level of attention to detail is maintained
Interacting with external and internal customers in a professional and ethical manner
Delivering high-quality customer experiences by applying judgment and following guidelines
Meeting performance goals through influencing of upgrades and selling according to defined standards and processes
Prioritizing work time to optimize customer interactions that lead to sale, and self-development
Go above and beyond for customers
Previous experience in sales, customer service and working towards structured KPIs
You have a true passion for sales and providing outstanding customer service experience
Inbound Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Inbound Sales
List any licenses or certifications required by the position: AHIP, ASE
Education for Inbound Sales
Typically a job would require a certain level of education.
Employers hiring for the inbound sales job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in General Education, Education, Business, Marketing, Associates, Technical, Communication, Military, High School Education, Finance
Skills for Inbound Sales
Desired skills for inbound sales include:
New services and promotions being offered by the company
Mathematics
Products and services offered
Excel
Facebook
Twitter
Websites
Yelp and Google+ highly
Explorer and Outlook
MS Word
Desired experience for inbound sales includes:
A Minimum of 1 year sales call center experience preferre
Constantly work with teams to identify and implement tactics to increase sales performance including scripting changes, call planning changes, offer changes, incentives
Must demonstrate commitment to provide the highest quality service to our customers
Must be competitive and be driven by daily, weekly, and monthly goals
Must be available to work assigned shift within guidelines
Requires strong leadership skills, including the ability to lead by example and maintain professional customers sales skills at all times
Inbound Sales Examples
1
Inbound Sales Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of inbound sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inbound sales
- You're resilient, adaptable and thrive in a dynamic environment
- You love technology and are confident working across multiple systems
- You're eager to learn new things and connect with your peers to create a dynamic learning environment
- Plays key role in supporting the Internal and External Sales Executives and Sales Management team
- Answering inbound calls from customers responding to marketing for TV, Phone, and Internet services
- Drive revenue by converting inbound calls to long term satisfied customers with a whole home entertainment solution
- Fielding inbound calls from customers responding to ads for Satellite TV, Internet and/or Phone service
- Build rapport quickly with customers so you gain their trust and understand their needs
- Work in fast paced and competitive environment that rewards success
- Plays key role in supporting the Internal and External sales executives and FAS management team
Qualifications for inbound sales
- Requires a flexible work schedule between 8am – 10pm, including weekends and holidays
- Ability to connect over the phone
- Comfortable using Microsoft Windows applications
- Pass background and drug screening
- Able to work some weekends
- Ability to exercise sound judgment within generally defined processes and procedures
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Inbound Sales Job Description
Job Description Example
Our company is looking for an inbound sales. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for inbound sales
- Maintaining and understanding your database of prospects within your assigned territory
- Selling Cable service in an inbound call center for residential customers
- Assists with the training process of new Inbound Sales Desks, demonstrating strong team work within the department
- Manage all purchase orders by collecting, logging in, and disseminating them as required
- Review and distribute webcams each morning and throughout the day
- Respond to webcams as needed
- Enter both EBAY and Tiger orders
- Enter Global internal and employee orders
- Partner with the Sales department to provide problem resolutions as required
- Order and maintain supplies and equipment as required for the department
Qualifications for inbound sales
- Must have flexibility to work evenings and weekends
- 2+ years inbound call center experience preferred
- Upbeat personality that is driven for success
- High School Diploma or equivalent (or actively enrolled)
- The ability to establish rapport and credibility with customers, stores and peers while using a pleasant voice and maintaining composure
- The ability to persuade and educate customers on the benefits of Safelite while closing the sale and scheduling their appointment
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Inbound Sales Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of inbound sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for inbound sales
- Help identify quality issues and address them as needed
- Resolve issues involving employees and customers to ensure a timely processing of orders
- Perform quote and sales administrative functions to ensure all orders and quotes are processed quickly and correctly
- Assist Manager with HR related functions
- Assist Account Managers as they develop new accounts and grow existing accounts
- Process and review orders for correct pricing, quantities, and other related information
- Ensure the smooth flow of information and follow up for existing and prospective customers
- Act as a liaison between sales and vendors to obtain product information, freight quotes and availability as needed
- Assists with backup support in absence of internal wholesaler includes making thank you calls, assisting with service matters, new products and various related external wholesaler tasks
- Demonstrating a passion for Sky products
Qualifications for inbound sales
- Knowledge of computer and telephone systems
- The ability to read and utilize optional scripting in a conversational manner
- Previous sales experience over the phone or in retail with an emphasis in the technology field is a plus
- NMLS Certified
- Proficient with cable billing systems (CSG, Cable Data)
- Requires a flexible work schedule between 7am – 1am, including weekends and holidays
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Inbound Sales Job Description
Job Description Example
Our company is looking to fill the role of inbound sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inbound sales
- Resolve issues presented by the customer during a phone call
- Utilize and adhere to all tools, policies and rules that are provided and mandated by management
- Schedule appointments with customers, technicians, sales representatives and cities to move the account through the solar process
- Strive for improving performance by utilizing self and Team Lead evaluations
- Supervises and manages performance, attendance and training requirements for a team of Inbound Sales Representatives
- Train and coach team members to follow a sales process, present product recommendations, and overcome objections to close the sale
- Motivate team members through creative incentives
- Regularly report on Team/Individual results based on organization’s key success metrics
- Work with Director of Cal Center Sales and Training Department to ensure that agents are successfully prepared for client interactions
- Identify behaviors of high performing agents and train others in like behaviors
Qualifications for inbound sales
- Minimum of 1 year of supervisory experience over individuals/team required
- Minimal business travel is required
- Must understand calculation of percentages, profit margins, gross profit vs
- Accept and implement heavy constructive feedback
- Ability to actively listen to interpret the needs of the customer
- 3+ years Business Sales experience
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Inbound Sales Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of inbound sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inbound sales
- Responds to complex telephone inquiries from registered representatives by providing detailed information about MFS funds, Closed End Funds, MFS.com, traditional and Roth IRA's
- Utilizes various internal resources to keep abreast of the stock and bond market outlooks, portfolio strategies and legistlative changes and current sales literature
- In-depth knowledge of Independent Wirehouse firms including advisor structure, appropriate materials, platforms and ideas that align with home office directed themes
- Creates sales leads for all distribution channels by providing informatoin on MFS while engaging the advisor with appropriate questions to uncover more sales opportunities
- Assists with backup support in absence of internal wholesaler includes making thank you calls, assisting with service matters, new products, making proactive calls and various related external wholesaler tasks
- 3) Week PTO and (1) week of Sick Time
- Medical, dental and vision plans - eligible within first 30-days
- Excellent 401(k) matching program
- A fun, high-energy and challenging work environment
Qualifications for inbound sales
- Bachelor’s Degree in Business, Marketing, or relevant area preferred
- NASD Series 7 and 63 licensing required (must be obtained within 90 days) with training provided for eligible candidates
- Past experience including internships in a Marketing or Sales role preferred
- Must be self-motivated, organized, and have exceptional time management skills
- Thorough knowledge of MFS Mutual Funds
- Must display an outstanding cooperative attitude