Inbound Sales Representative Job Description
Inbound sales representative
provides support and service to assigned customers, develop new customers in the area, and promote all the products and services offered by the company in a proactive manner.
Inbound Sales Representative Duties & Responsibilities
To write an effective inbound sales representative job description, begin by listing detailed duties, responsibilities and expectations. We have included inbound sales representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Must know company products and services to assist resellers/channels in assigned territory
The main focus will be selling technical products
Additional duties will include promoting organization's products and services
Will represent the company in all activities associated with reseller/channel support
Assist business customers with product and account set-up business growth
Provide extraordinary customer service and influence spend for the business customers of a world leader in financial services
Maintain an acceptable volume of sales per week and month
E-Invoice
Chat Software
Receives and responds to incoming calls from financial advisors and consumers
Inbound Sales Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Inbound Sales Representative
Typically a job would require a certain level of education.
Employers hiring for the inbound sales representative job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in General Education, Education, Associates, Business, Marketing, Technical, Military, Technology, Communications, Keyboard
Skills for Inbound Sales Representative
Desired skills for inbound sales representative include:
Products and services offered
Excel
Explorer and Outlook
MS Word
Client’s products and services
New services and promotions being offered by the company
Basic PC applications
Company products
LogMeIn products
Mortgage industry helpful
Desired experience for inbound sales representative includes:
At least 1 year of employment in commission-based sales highly desired
Maintain a sales funnel
Minimum of 6 months experience working with customers required
Years of college education or relevant work experience
Must have ability to persuasively present products and services to meet customer needs, address and overcome objections, and close sales
Take care of your own admin/clerical duties (10% of the day)
Inbound Sales Representative Examples
1
Inbound Sales Representative Job Description
Job Description Example
Our company is growing rapidly and is looking for an inbound sales representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for inbound sales representative
- Educates financial advisors and consumers on product features and benefits
- Engages financial advisors and consumers to retain assets
- Uncovers routine sales opportunities and markets products and financial solutions
- Assists in gathering profile information from financial advisors and consumers
- Answers inbound sales inquiries via chat relating to products, services and current promotions
- Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
- Uses effective selling and customer service techniques to identify customer needs and drive sales results
- Work closely with regulators, agents
- Accurately presents service package/bundle options by using recommended bridging statements, follow department scripting, and meet minimum sales objectives on all calls
- Understands and promotes all current marketing campaigns with the goal of system net gain
Qualifications for inbound sales representative
- Effectively translate complex information into common terms
- We seek candidates who can thrive in a fast-paced, friendly environment and handle deadline pressure
- Ability to utilize multiple software applications (4+) on phone screens
- Ability to react well under pressure and treat others with respect
- Property/Casualty experience a plus
- Bachelor’s degree or at least 1 years’ sales and/or customer service experience required
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Inbound Sales Representative Job Description
Job Description Example
Our growing company is looking to fill the role of inbound sales representative. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inbound sales representative
- Must consistently maintain established quota standards for each product line as defined by the needs of the company
- Accurately uses multiple computer applications to process work orders and obtain customer information
- Enters orders accurately and efficiently and schedules installation appointments using computerized customer billing system
- Performs multiple tasks simultaneously while on the phone with customers
- Maintains professional and respectful conduct when interacting with customers and co-workers
- Identify customer type and/or need early in discussion to route properly (ie
- Perform Salesforce documentation, updates, and corrections
- Liaison with internal departments as it pertains to accounts receivable and service to ensure the highest quality of customer service
- Perform troubleshooting and provide resolution of customer complaints and order issues
- Maintain the highest possible level of customer service by checking and responding to voice mail
Qualifications for inbound sales representative
- Confident and driven individual with great typing and verbal communication skills
- One year of sales experience and/or equivalent transferable skills
- Ability to type no less than 30 adjusted words per minute with minimal error
- Ability to HAVE FUN and make money while doing it!
- Self-starter with good listening skills and strong public speaker skills
- At least 1 year recent, relevant, consultative sales experience or the equivalent is a plus
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Inbound Sales Representative Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of inbound sales representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inbound sales representative
- Ability to handle as many as 70-95 customer calls placing orders for toner-service-and updates
- Ability to handle e mail requests(as many as 60-70 per day
- Adapt to change and utilize teamwork daily in this fast-paced sales environment
- Hire, build, coach and develop a best in class Inbound SDR team
- Develop a great team culture and create new ways to drive shared success
- Design and optimize the inbound SDR process for quality and efficiency
- Run team metrics - create best practices for a growing team
- Navigate the sales development process and create a roadmap for team's success
- Design and coach to perfect SDRs' sales pitch
- Work closely with Sales Management and Marketing on various projects that are in support of the entire sales team
Qualifications for inbound sales representative
- Comfortable working in a base plus commission environment
- Successful candidates possess strong interpersonal and communications skills
- Ability to actively listen, communicate clearly, concisely and assure customer understanding
- Ability to retain detailed, or important, information and/or instruction
- Must enjoy creative problem solving and be sales oriented
- Ability to work in a highly competitive environment, handle sales rejection and maintain mental focus
4
Inbound Sales Representative Job Description
Job Description Example
Our growing company is hiring for an inbound sales representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inbound sales representative
- Release quotes and orders in manager's absence
- Distribute web cams and PO's (faxes) daily
- Complete and process EBay and Tiger Direct orders
- Process customer feedback requests
- Compile sales metrics and distribute to the team
- Monitor Avaya in manager's absence to ensure proper coverage and adherence
- Supervise, train, motivate and coach team, encouraging employees to meet full potential
- Support our inbound lead strategy
- Use your own technology expertise and customer service genius to work directly with customers over the phone and/or chat
- Variety of shift options available
Qualifications for inbound sales representative
- Working within a phone based environment, where you'll interact with customers via outbound calls, email and other mediums as well
- Must be competitive and be driven by daily, weekly and monthly
- Previous telecommunications industry or recurring revenue product experience is a plus
- Ability to perform standard mathematical calculations
- Must be PC and Windows literate
- May be required to work various schedules and shifts to accommodate call volume and special projects
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Inbound Sales Representative Job Description
Job Description Example
Our company is growing rapidly and is looking for an inbound sales representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for inbound sales representative
- Follow up on leads via phone and email
- Book Demos and meetings for Account Executives
- Achieve weekly, monthly, and quarterly contact/outreach goals
- Maintain lead and contact details in Salesforce
- Develop/execute territory account plans to achieve/exceed quarterly quotaquota responsibility
- Responsibility to move the transaction through the entire sales cycle or the business development cycle and eventually pass-off effectively to the outside account executive
- Organize and categorize sales lead information into Salesforce
- Create a positive first impression with our prospects by providing them with Raving Fan service
- Utilize a consistent lead development process to respond, qualify and create sales-ready opportunities for sales
- Actively contribute and participate in your own personal development and team learning opportunities
Qualifications for inbound sales representative
- May be required to work overtime on an as needed basis
- 2 years of experience in a sales position or B2B sales environment and 2 years of experience in a high call volume sales
- Intermediate skill level with Microsoft Office
- University Degree (Equivalent to Bachelor’s degree) in a related discipline plus generally two years of directly related experience
- Minimal business travel is required (up to 10%)
- Typing and/or data entry skills