Export Coordinator Job Description
Export Coordinator Duties & Responsibilities
To write an effective export coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included export coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Export Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Export Coordinator
List any licenses or certifications required by the position: K+N, AEO, FTA, NAFTA, IATA, HOT, CES, CCS, NCBFAA, DOT
Education for Export Coordinator
Typically a job would require a certain level of education.
Employers hiring for the export coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Associates, Administration, International Business, Business/Administration, English, Management, Finance, Communication
Skills for Export Coordinator
Desired skills for export coordinator include:
Desired experience for export coordinator includes:
Export Coordinator Examples
Export Coordinator Job Description
- Must become familiar with Export control regulations
- Assume responsibility for routing method when not specified on sales order
- Establishes shipping methods directly with the freight forwarders when not specified by customer
- Follow terms outlined in letters of credit
- Expedites credit holds internally when needed
- Enters packing slip information into computer
- Prepares labels, waybills, export declarations, certifications, special attachments, government forms, BOL, and special mailing certificates
- Follow procedure outlined in government contracts, purchase orders to prepare government invoices
- Enter work order and adjust inventory records for production control
- Other administrative duties related to shipping and operations
- Adhere to local and externally relevant health and safety laws and policies
- Investigate, plan and implement strategically effective and relevant transport methods, which meet optimally the needs of the organization and its suppliers and customers
- Plan and manage overseas sales through distributors and other relevant sales outlets
- Plan and manage the effective and necessary conversion of weights, sizes, values, and quality standards interpretations between importing and exporting systems and territories
- Manage language and communications translation issues and activities as necessary to enable effective relations, distribution and integration of imported/exported material, product, equipment within the supply chain of importer and exporter, (for example handling instructions, operating manuals, product training, etc)
- Negotiate contracts for sales/purchases and manage renew, review contracts as required to enable effective trading, operations and customer/supplier relations
Export Coordinator Job Description
- Plan, execute, coordinate & optimize daily export
- Create SAP transport orders with necessary shipping instructions
- Create and distribute the complete set of shipping documents
- Monitor timelines throughout the transport planning, loading and execution process including shipment tracking
- Perform claim management through the internal Quality Notification System
- Cooperate with Purchase Managers and Acting as local interface to sites/ warehouses, customs authorities and transport providers
- Maintain positive and strong relationships with internal and external customers
- Take part in knowledge transfer and work shadowing sessions with business experts internationally
- Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
- Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments
- Must have experience in wholesale distribution with all modes of domestic and international transportation
- Detail oriented and analytical with high degree of accuracy
- Bilingual language requirements- Spanish speaker
- Comprehensive understanding of the Canadian and U.S. A
- 2-5 years professional experience and knowledge in international trade and shipping industry (Incoterms 2010 rules, letters of credit, transport claims, dangerous goods and customs compliance topics )
- Understanding of the operational Order-To-Cash process
Export Coordinator Job Description
- Responsible to expedite files to reduce demurrage and financial penalties
- Complete and sign IMSBC (International Maritime Solid Bulk Cargoes) declaration for vessel agents
- Responsible for coordinating and negotiation with Banking vendor’s needs specific Mosaic and Customer requirements associated with trade finance activities
- Responsible for protecting Mosaic interest and maintaining contract requirements ensuring control of US Trade Sanctions by following screening process
- Upon shipment, timely completion and sign or obtain final vessel documentation (Invoice, BL, COA, CO, Weight, ) for delivery to customers
- Responsible to record vessel shipments into marine insurance database
- Partner and collaborate with Product Management, Sales, Customer Service, Mosaic International, Inventory Control, Distribution Services and Billing Admin as needed
- Completing export documentation for ocean and airfreight exports for International entities
- Working with others in the organization, as needed, to obtain necessary information to properly complete paperwork
- Filing necessary export information with US Customs
- Ability to perform basic mathematical applications for spreadsheet analysis
- Ability to travel to foreign ports as needed
- Ability to communicate tactfully, verbally and in writing, with department heads, managers, coworkers, shipboard employees and vendors to gather information and resolve basic problems
- Ability to read and write English in order to understand and interpret written procedures
- Ideal candidate will have 3 to 5 years current work experience in ocean freight forwarding
- Travel during the first week of employment to KN Chicago office to attend Seafreight training is required
Export Coordinator Job Description
- Acting as primary contact to provide follow up support to the entities and forwarders regarding any questions they may have on the documents provided
- Providing additional backup support to the International Customer Service team by compiling reports, completing documents and any additional tasks as needed
- Demonstrating excellent, customer friendly communication, both written & verbal
- Being able to problem solve and resolve complex issues with minimal supervision
- Showing the ability to retain information and work in a fast paced/high volume environment
- Being able to prioritize workload and effectively manage expedite requests
- Previous knowledge of export documentation requirements preferred
- Ability to prioritize and stay on task with minimal supervision
- Quote container shipment
- Trace global Shipments
- Previous experience in an office based administration position (essential)
- Previous experience working in a similar role whereby you are able to demonstrate knowledge of export, customs and shipping procedures (desirable)
- Knowledge of letters of credit (desirable)
- Complete customs documentation
- Minimum of 2 years of Customer Service in a Transportation/Freight environment
- Maintains export orders and prepares TTB spreadsheet for government reporting
Export Coordinator Job Description
- Assisting with specific distribution/customer service related tasks as required
- Carrying out ad hoc project or tasks as requested by the Compliance Manager
- Production of performance reports
- Liaise with plant, warehouses, freight forwarders and drayage carriers to coordinate shipments
- Liaise with global trade and freight forwarders to ensure proper export documentation
- Utilize applicable SAP/APO system elements
- Responsible for the smooth operation of nominated regions, focusing on customer relations
- Plan customers’ shipping requirements based on demand, inventory and shipping parameters and liaise with other departments and external parties to meet deadlines
- Control the end to end replenishment supply and shipping as required create internal requisition, purchase orders, import internal orders, standard and B2B internet orders
- Responsible in ensuring pricing variation to orders and approvals are documented in line with our company policies and procedures
- Able to sit for long periods of time, lift 25 lbs, and operate standard office equipment
- Associate’s degree (A.A.) from a two-year college or technical school (business administration or international studies a plus) or two to three years related experience in brokerage and custom compliance
- High level of phone confidence and professionalism
- Bachelor degree or the equivalent knowledge in whatever way acquired
- Knowledge of international shipping regulations
- Knowledge of export documentation including documentation for Letter of Credit