Sale Coordinator Job Description
Sale Coordinator Duties & Responsibilities
To write an effective sale coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included sale coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Sale Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Sale Coordinator
Typically a job would require a certain level of education.
Employers hiring for the sale coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Accounting, Finance, Technical, Education, Marketing, Computer Engineering, Computer Science, Performance, Wellness
Skills for Sale Coordinator
Desired skills for sale coordinator include:
Desired experience for sale coordinator includes:
Sale Coordinator Examples
Sale Coordinator Job Description
- Be accountable and provide oversight for a portfolio of auctions – for all post sale related issues and queries invoicing, shipping quotes, settlement
- Manage and track status of consignment paperwork to ensure compliance requirements are met (with specific attention to provenance requirements) and required records are maintained
- Manage catalogue production process including monitoring progress of cataloguing, photography, essay writing, lotting up, compliance, rights and permissions to meet deadlines
- Serve as the primary and proactive point of contact post sale for both buyers and sellers across all communication channels
- Be accountable and provide oversight for a portfolio of auctions – for all post sale related issues and queries invoicing, shipping, payment processing, vendor settlement
- Own client issues through to resolution and record client feedback
- Collaborate with internal Subject Matter Experts Art Transport, Business Support, Client Accounting and Legal to resolve issues
- Support proactive inventory management
- Execute financial approvals within Corporate Governance
- Prepare and hold regular stakeholder meetings with Art Departments
- Client facing or similar role advantageous
- Some accounting experience desirable AR or AP Ledger
- Additional languages advantageous Spanish, Chinese, Italian, French
- Demonstrate superior client service and interpersonal skills, with interest in working with a wide variety of people, including good listening skills with high level of patience
- Detail oriented with a high degree of organization and ability to multi-task, prioritizes, follow up promptly, remain calm in pressured environment
- Commitment to always seek continuous improvement
Sale Coordinator Job Description
- Maintain internal pricing models and execute margin and pricing changes
- Gather and maintain market intelligence to ensure loan pricing competiveness
- Daily distribution, maintenance, and enhancement of rate sheets and external pricing in a timely and accurate manner
- Act as daily point of contact for capital markets department that will include interaction with external loan originators’ secondary marketing and loan delivery departments
- Develop, design, and automate new reports and analytical tools to meet the needs of Capital Markets, senior management, and the production sales force on an as needed basis
- Collaborate with IT on the testing and enhancement of internal trade portal
- Deal with all aspects of administration for up to 5 sales a year across 3 departments including any online/Single Owner collection sales (the specific sales may change subject to the sales calendar and the departments’ requirements)
- Manage client paperwork including Seller Agreement, Stock Order creation, Sale Lot Advice, gathering KYC and where appropriate act as client liaison to gather or dispatch consignment and property related information
- Manage the administration of the relevant sales, including organization of all vendor paperwork, checking copyright status, lotting up, monitor and enforce all relevant deadlines
- Manage shipping requests including export licenses and scheduling, and proactively track the receipt of property
- Willingness to work well as a team member and promote team effectiveness
- Ability to build strong relationships internally and externally and be an ambassador for Post-Sale Services
- Bachelor's Degree, preferably in finance, economics, accounting, or equivalent experience
- Requires a minimum of 5 years of experience in secondary marketing at a mortgage company, or a bank, with applicable experience in pricing GSE eligible loans
- Technologically savvy, with the ability to work in varied systems
- Experience with loan origination systems, mortgage position management software (Compass/QRM/MIAC), or other mortgage-related processing systems preferred
Sale Coordinator Job Description
- Manage and track client charges
- Manage client communications for post-sale actions as needed
- Main point of contact between Specialists and Operations for viewing requirements and set up
- Manage sale activities including sale print run, interest list, client views, condition report dispatch and bids
- Work closely with specialists and department heads, assisting with a wide range of duties
- Work closely with the other departments within the Business Group
- Where appropriate field incoming phone calls for the department, answering basic questions regarding the business in a polite and professional telephone manner
- Work with Business Manager to draft contracts with special terms
- Act as a point of communication with vendors and buyers as required by Specialist Department
- Participate in telephone bidding
- 2 or more years’ experience in sales, marketing or customer service
- Communicate sale results to clients, maintaining all relevant confidential information
- At least 18 months administrative experience
- Ability to prioritize and work under pressure to tight deadlines
- Good communication, interpersonal and client service skills
- Manage Expertise and Restoration needs for sale including quote requests, client communications, status of service requested and related client charges
Sale Coordinator Job Description
- Assist sale coordinator with release of purchased items
- Work closely, efficiently, and effectively with other specialist departments including international and regional offices, external organizations, individuals, and institutions
- Manage courier requests
- Troubleshoot office setup issues and equipment issues
- Manage departmental supplies
- Be accountable and provide oversight for a portfolio of Live and Online auctions – for all post sale related issues and queries invoicing, shipping quotes, settlement
- Guide new and existing chip product vendors through our chip product certification process
- Distribute technical specifications, process documents, test plans, and supporting documentation to vendors
- Provide technical subject matter support to vendors with questions on our technical specifications
- Interface with product certification managers to decision final product approval to the manufacturer for product distribution
- A minimum of one (1) to (3) three years of account management and/or customer service experience preferred
- Demonstrate ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter
- Track and report status of all certifications Other Requirements
- Proficient in project management processes
- Experienced in software/hardware test processes
- Strong PC competency (MS Office products, Visio, and Microsoft Project) Qualifications
Sale Coordinator Job Description
- 1 year of experience preferred in testing of technology used in contact and contactless payment chip applications and payment acceptance terminals
- Experience in payments or EMV technologies preferred
- Provide support to a portfolio of auctions – for all post sale related issues and queries invoicing, shipping quotes
- Review SPR and make post sale adjustments
- Coordinate and process and post-sale discrepancies and client accounting issues
- Troubleshoot technical issues with Perfect Channel
- Reviews buyers, troubleshoot KYC issues, review bidding issues
- Filter client queries & reinforce e-commerce policy with Client Service
- Partner with Shipping on multi-lot purchases and other ad hoc issues
- Predetermine appropriate packing and transport methods for all lots to be sold based on property attributes, such as, size, weight, material, quantity, fragility, value
- Procure packing and transportation services from our partner vendors and present transport options and cost for internal and external clients as needed
- Build and maintain relationships with Specialist Art Departments to best understand property requirements, sales volumes and issue resolution
- Manage all transport requests and operations through Christie's systems and regularly present KPI metrics
- Provide an exceptional pre-sale experience to our clients within tight deadlines
- Work closely with the Pre-Sale Team to deliver an integrated, consistent and exceptional client experience
- Apply for CITES license applications, as appropriate