Air Export Job Description
Air Export Duties & Responsibilities
To write an effective air export job description, begin by listing detailed duties, responsibilities and expectations. We have included air export job description templates that you can modify and use.
Sample responsibilities for this position include:
Air Export Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Air Export
List any licenses or certifications required by the position: IATA, DG, DF, ADR, SOP
Education for Air Export
Typically a job would require a certain level of education.
Employers hiring for the air export job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Supply Chain Management, Associates, Management, Communication, Business, Finance, International Business, Graduate, International Trade
Skills for Air Export
Desired skills for air export include:
Desired experience for air export includes:
Air Export Examples
Air Export Job Description
- Ensure the team follows all established procedures
- Improve data quality and C2K quality
- To ensure customer enquiries are handled in a courteous and efficient manner, and to the customer's satisfaction
- Provide regular updated flight details and/or status reports as required
- Ensure all shipments are charged correctly
- Supply general export information when and as required
- Registering of export shipments and transport collections
- Liaise with Warehouse and Transport departments on airline cut-offs, pick-ups and ensure freight is checked in
- Receive export freight booking from customers and complete relevant data entry procedures
- Pre alerts to be sent/track and trace entered
- Previous air and export experience required
- Acceptable PC knowledge
- Knowledge of air space configurations
- Bachelor’s Degree in Transportation, Logistics, or Supply Chain Management preferred
- Greater than six years of related experience
- Ability to add, subtract, multiply, and divide using units of currency, weight, volume, and distance measurements
Air Export Job Description
- Customarily and regularly provides Air & Ocean Export services to client companies, ensuring timely and accurate processing of documentation and all other aspects of customer requirements, including, but not limited to, booking shipments, preparing Airway bills and Ocean bills of lading, Shippers' Export Declarations, documentation required for clearance at destination, invoicing, packing lists, letters of credit when needed, input of data for tracking and tracing shipments, as required
- Adheres to proper Routing of Shipments according to client instructions
- Responsible for ensuring accurate data entry for Export shipments, including timely update of milestones, as required
- Responsible for ensuring highest quality and accuracy of document processing
- Responsible for customer satisfaction and customer retention by implementing effective service capabilities
- Responsible for adherence to U.S. customs, TSA, and all other government agencies' rules, regulations and laws
- Responsible for handling billing
- Responsible for compliance with all trading countries' rules and documentation requirements
- Troubleshoot all problems - handling irregularities and preventing recurrence
- Responsible for continuous improvement of service processes to drive gains in quality and productivity
- Minimum four to six years of related experience
- Responds promptly and professionally to customer needs and solicits customer feedback to improve performance
- Previous experience with Word Processor, spreadsheet, Windows, Email and various PC Based
- IATA and/or ADR DG Certification is preferred, not mandatory
- Good Microsoft Office skills (Excel, Word )
- 3-7 years’ experience in freight forwarding including expert knowledge of air operations
Air Export Job Description
- Processes air waybills on a daily basis Performs booking and booking optimization according to
- Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee
- The ideal candidate should have 2 or 3 of experience handling air export functions
- Must be able to work in a fast paced office
- Candidate must possess a strong team work attitude
- Candidate must be PC literate with MS Office applications
- CIFFA related education or Logistics Certificate from an accredited college is an asset
- Satisfy air bills in a timely manner
- Communicate with van lines and airlines to ensure prompt pick-up and delivery of shipments
- Arrange same-day deliveries whenever possible
- Minimum one to three years related import experience
- 2+ years in Air & Ocean Export freight forwarding experience required
- Knowledge of export operations highly preferred
- Minimum four years related work experience required for a Supervisor I, supervisory experience preferred
- Ability to develop and use collaborative relationships to accomplish work goals
- Able to maintain stable performance under pressure or opposition
Air Export Job Description
- Develop and implement recommendations for improved productivity, efficiency, accuracy, cost savings, safety, compliance, standardization, and revenue production procedures for the Air Export department
- Collects, organizes, monitors, and evaluates operational, service, and performance data through automated reporting and regular communication to management and business units
- Performs data analysis to determine current performance and forecast and trend future performance to recommend improvements and/or corrective actions
- Process documentation, process mapping (Excel) and attending workshops with management to determine areas of waste and better processes
- May be required to perform other tasks as required
- Assist the team with coordination between all applicable parties for all air export shipments for our customers
- Involved in customer service activities and shipment processing, tracking and routing
- Serves as the escalation contact for customer’s Air Freight Export shipments
- Collaborate with internal customers (Gateway, Trucking, and, Handling ) for seamless customer service and improve process flows
- Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables
- Previous professional experience in Transportation/Freight forwarding industry, Exports/Air Freight experience is highly preferred
- English (Writing, Speaking, Listening, Reading)
- Skilled in using all MS Office
- University degree or equivalent, preferred in Logistics, International Trade
- Minimum 2year experience in Air Freight (Preferred in Air Export)
- Acts as key contact for allocated customers
Air Export Job Description
- Communicating with clients, US and overseas colleagues, various transportation vendors, including airlines, warehouses, and trucking companies
- Ensures compliance with all operational procedures and regulations
- Scheduled and monitors handling of incoming and outgoing consolidations and or shipments, and disposition of consolidations
- PostFlight performance oversight
- Carrier CPK analytics – This new position will also need to be someone who has a high level of analytical capability in order to help review CPK trends to support local carrier negotiations with data
- Routing & Optimization – In addition to CPK analytics, this position will also have the requirement to review our routing optimization data in order to effectively impact volume steering + consolidation potential (volume paid/usage of free weight) on a regular basis
- Ensure follow up with airlines to ensure consolidations fly as booked
- Assists gateway supervisor in distribution of work
- Follow up with feeder stations to ensure timeliness of delivery and compliance with regulations
- Acts as gateway subject matter expert and trains employees on gateways procedures
- Stays informed on shipment and exception status for allocated customers
- Proactively informs customer on shipment status and exceptions
- Acts as first contact point for customer claims for notification and reception of claims and respective
- CIFFA DG Certification an asset
- Min 2 years Export air freight customer service role preferred
- University degree or equivalent in Air Transport Management