Ecommerce Business Analyst Job Description
Ecommerce business analyst
provides IT Project management, support, and development of applications and web platforms for projects within the portfolio.
Ecommerce Business Analyst Duties & Responsibilities
To write an effective ecommerce business analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included ecommerce business analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Understand, communicate, and document processes clearly for business and engineering teams
Be the true process and knowledge SME for the tools and processes used by merchandising, acquisition, marketing, and customer service
Pro-actively communicate with and become a trusted advisor of the business team, helping them improve processes through best utilizing tools and improving efficiency
Writes Product Requirements for Epics, User Stories, Improvement, , including but not limited to, Scope of Work, Description, Acceptance Criteria, Definition of Done
Provide leadership and guidance for Web Dev teams on Project Scope, Acceptance Criteria, Definition of Done
Develop campaign reports covering all Level 1, Level 2 and Level 3 marketing campaigns across Adidas and Reebok for the 15 European eCommerce markets
Ensure data visualization best practices are implemented across all dashboards
Responsible for Adhoc analyses requested by senior eCommerce management
Align with marketing activation to ensure accurate target setting for campaigns across key metrics
Align with markets on specific reporting needs and develop tailored reports for them
Ecommerce Business Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Ecommerce Business Analyst
List any licenses or certifications required by the position: CBAP, PMP, ITIL, PMI
Education for Ecommerce Business Analyst
Typically a job would require a certain level of education.
Employers hiring for the ecommerce business analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Information Systems, Business/Administration, Information Technology, Finance, Engineering, Marketing, Management Information Systems
Skills for Ecommerce Business Analyst
Desired skills for ecommerce business analyst include:
Client business challenges and priorities to translate into opportunities
Ad platforms
Content management
Database management strongly
Excel
Project methodologies and practices
Testing principles
Web analytic platforms
IT Methodologies for information systems development
Processes
Desired experience for ecommerce business analyst includes:
Align with the CRM team to report CRM related metrics for all the marketing campaigns in terms of new consumer sign ups, repeat orders
Develop dashboards to track operational performance of the European eCommerce business (shipping performance, cancellations.)
Work with marketing activation to ensure the promotional campaigns are accurately represented in the back end reporting systems
Escalation of usability and performance issues as required
Perform business requirements analysis of proposed global ecommerce projects • Gather, document and analyze business requirements for new global ecommerce features and functionality
Perform business case analysis • Contribute to the development of detailed business cases for projects included on the global ecommerce strategic roadmap
Ecommerce Business Analyst Examples
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Ecommerce Business Analyst Job Description
Job Description Example
Our company is looking to fill the role of ecommerce business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce business analyst
- Identify, document and embed new processes across multiple functions to support delivery of the project with reference to industry best practice
- Develop new processes that enable delivery of the project with clear ownership of KPIs
- Define the impact on roles and responsibilities required to support changes to business processes in conjunction with functional managers and HR
- Monitoring of interfaces and check of data flow between backend systems, esp
- Quality assurance and overall integrity of the project(s) - focusing inwardly on the internal consistency of the project(s)
- Support incremental fundamental changes to tools through training
- Balance needs of stakeholders across the organization in Ecommerce, Marketing, Merchandising, and Integration teams
- Assess one-time and ongoing training needs, create training materials, and execute training for internal systems and tools
- Advise Product Managers on prioritization, considerations, and functional details for tools implementations, through meetings, presentations and documentation
- Measure performance impact and conduct cost benefit analyses as needed, as part of ongoing change management responsibilities
Qualifications for ecommerce business analyst
- Bachelors degree required (MBA a plus - equivalent experience to be equally considered)
- Must have at least 2 years experience in business analysis and requirements definition
- Experience in developing business cases and financial models is a plus
- Preferred previous experience working directly with or in a consultative role with an ecommerce and/or retail organization
- Previous experience working in an international environment and/or with remote distributed teams a plus
- 4-5 years of involvement with IT software development
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Ecommerce Business Analyst Job Description
Job Description Example
Our innovative and growing company is hiring for an ecommerce business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce business analyst
- Promote requirements collaboration among application teams
- Help package and prioritize requirements into releases
- Broker discussions, explore and document solution alternatives
- Participate in the planning, creation, and execution of business partner testing and acceptance testing plans and scenarios
- Be the go-to expert for marketing intelligence
- Perform customer analysis and segment customers into meaningful and actionable cohorts
- Conduct A/B and multivariate tests
- Establish reporting infrastructure
- Develop audience level insights and support set up of marketing audiences via DMP
- Manage the end to end order flow within the OMS
Qualifications for ecommerce business analyst
- A passion for the Business Analyst role with strong analytical skills
- Experience in working with 3rd party vendor partners and in an offsite development and delivery model
- Prior eCommerce project experience
- Knowledge about automotive parts, supply and logistics business
- Understanding of key metrics, financial analysis, ROI
- Ability to manage a multi-year roadmap of large and small initiatives ( interdependencies with other system, operational areas) for the CRM, Retail & eCommerce areas
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Ecommerce Business Analyst Job Description
Job Description Example
Our innovative and growing company is looking for an ecommerce business analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for ecommerce business analyst
- Setup and maintain article master within SAP AFS for customized articles
- Validate and manage article master data interfaces and take action when necessary
- Monitor eCom system Landscape and take action when necessary
- Create reports and dashboards to report on business objectives
- Automated reporting/scorecard that analyzes the profitability and ROI of new projects or new technology initiatives driven by data analysis including key site technology efforts
- Provide eCommerce and webshop support, assistance, and training, both internally and externally
- Conduct periodic quality checks on all digital properties
- Performs feasibility analysis, scopes projects, and helps defining value & risk of requirements provided by stakeholders
- Manage the requirements lifecycle with traceability from business requirements to User Acceptance Testing (UAT)
- Participate in the evaluation and benchmarking of market solutions when required
Qualifications for ecommerce business analyst
- Self-motivated, ability to work independently and within a team
- Partner with analytics and operations teams to understand areas of opportunities and how they related to current and future project plans
- Partner with eCommerce, Store Operations, Marketing and Merchandising teams to identify requirements for strategic initiates and competitive enhancements to eCommerce and in-store solutions
- Partner with analytics teams to identify functions to track and test
- Partner with SEO team to identify SEO needs and modify the solution based on SEO best practices
- Communicate progress to product team
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Ecommerce Business Analyst Job Description
Job Description Example
Our growing company is hiring for an ecommerce business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce business analyst
- Assist Product Owners during the implementation of solutions
- Deliver training and product/process documentation for knowledge transfer
- Project performance including ability to meet schedule, functionality, performance, and quality requirements
- Satisfaction of Internet Marketing and Internet Technology customers
- Documentation and knowledge management
- Partnering with the eTrading business and global technology leads to run a lightweight but efficient governance/PMO process, ensuring priorities and deliverable schedules are understood and communicated
- Managing complex projects and/or deliveries that demand coordination across business and/or technology build teams
- Understanding and capturing technical business/product requirements, performing data analysis as required
- Acting as a liaison between eTrading/SMEs and developers to ensure proper documentation of the business application requirements and technical specifications in order to produce comprehensive functional requirements
- Work across QA and Development to assist in the planning and execution of QA/UAT testing of changes
Qualifications for ecommerce business analyst
- Participate in Test Case preparations and UAT
- Ensure product vision continuity with delivery teams and business units
- Recommend A/B test components based on UAT results
- Monitor and report on KPI’s identified for delivered products
- Organized, able to act independently, and able to adapt rapidly in a fast-paced environment
- Advanced proficiency in MS work for PC platforms
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Ecommerce Business Analyst Job Description
Job Description Example
Our company is hiring for an ecommerce business analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ecommerce business analyst
- Be responsible for reporting and logging all contacts with IT, nationally and globally
- Verify new releases during the test and production phase and provide feedback
- Support the implementation timeline when rolling out global solutions
- Commercially drive IT service levels through short-term and long-term action plans
- Be responsible for maintaining freight parameters, coordinating freight tests
- Be responsible for transport invoicing and claims
- Secure system compliance with ASR guidelines and all relevant legislation
- Conduct a variety of administrative tasks (data entry, record-keeping, etc)
- Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS line of business
- Provides expert enterprise analysis and business process transformation capabilities to identify requirements and define solutions
Qualifications for ecommerce business analyst
- Bachelor’s Degree from an accredited university in Computer Science or Information Systems management or related field or equivalent with at least 5 years of relevant work experience in lieu of a degree
- Creates and maintains functional documents and data flow diagrams
- Manage the eCommerce product catalog and its content for better data and user experience
- Data management, which includes data gathering, analysis, template and data load into the eCommerce system
- Manage the Google analytics/other analytical systems data and drive actionable outcomes from those reports and present it to business
- Responsible for creating BRD, Functional Specs, Interface Specs, Use Cases, User Stories