Analyst, Ecommerce Job Description
Analyst, Ecommerce Duties & Responsibilities
To write an effective analyst, ecommerce job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst, ecommerce job description templates that you can modify and use.
Sample responsibilities for this position include:
Analyst, Ecommerce Qualifications
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Licensing or Certifications for Analyst, Ecommerce
List any licenses or certifications required by the position: ITIL, CBAP, GIAC, CEH, CHFI, CISSP, CMA, CPA, MBA, PMP
Education for Analyst, Ecommerce
Typically a job would require a certain level of education.
Employers hiring for the analyst, ecommerce job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's Degree in Business, Technology, Marketing, Mathematics, Statistics, Computer Science, Education, Economics, Engineering, Finance
Skills for Analyst, Ecommerce
Desired skills for analyst, ecommerce include:
Desired experience for analyst, ecommerce includes:
Analyst, Ecommerce Examples
Analyst, Ecommerce Job Description
- Participate in Omni-channel operational support activities and project work
- Update and maintenance of departmental SOP's, FAQ's, Guides, related to Omni-channel initiatives
- Drives progress on Omnichannel program discovery
- Define and manage campaign analytics to create data-driven insights about consumer behavior, traffic patterns, conversion funnel, site navigation and product selection
- Evolve merchandising analytics methodology to best-in-class by providing insights to drive improved merchandising
- Train and support business users to empower them to make data-driven decisions
- Work between multiple active projects and ideate activities simultaneously
- Manage user acceptance testing (UAT) for software implementation projects, and assist as needed with functional QA in areas without clear business ownership
- Spot support for non-primary projects, as determined by business priorities and needs
- Identify, analyze and communicate opportunities for solution improvement
- The individual must be a high energy, driven self-starter who is able to work without constant direction
- Self-starter with a positive attitude and ability to work under pressure in a challenging fast paced environment with tight deadlines
- Strong interpersonal and communication skills, the ability to understand and explain complex analytics issues and communicate them clearly and effectively to internal and external clients
- Bachelor’s degree in Business Administration or Information Technology and a minimum of 1 year of experience in eCommerce / Digital Marketing business intelligence environment – preferably in online apparel or footwear retail
- High attention to detail but also seeing a bigger picture
- Retail and eCommerce experience preferred
Analyst, Ecommerce Job Description
- Solving data problems to support an automated Business Intelligence platform
- Providing support to a diverse range of users in the context of Business Intelligence and Reporting
- Creating answers to commercial questions posed by the business, solving problems and delivering valuable, useable insight via provision of high quality data analytics
- Providing scheduled and ad-hoc reports to stakeholders across the business, minimising amount of manual work required
- Developing new reports to help the user base self-serve within the Business Intelligence platform
- If not already then becoming a Qlikview master
- Providing insight from the wide variety of data sources available from a multi-channel retail environment
- Supporting the Data team across a variety of functions including Fraud, User Experience and Web Analytics
- Working on a program of constant improvements to the existing Business Intelligence system
- Picking up on exceptions within the systems in scope and reacting to them in a timely fashion
- A minimum of 4 years business analysis, project management and/or eCommerce experience required
- Ability to make effective and persuasive speeches and presentations on potentially controversial and complex topics to top management, public groups and/or to influence outcomes
- Bachelor's degree in business or equivalent supply chain experience
- Ability to work in dynamic work environment and communicate with all aspects of the organization from deployment, to marketing, to merchandising and audit personnel
- Bachelor's degree in Information Systems, Computer Science, Business Administration or related discipline is required
- 2-3 years experience in technology or software implementation projects
Analyst, Ecommerce Job Description
- Provide weekly and monthly reports on all customer / CRM activity
- Data selections and extraction from CRM database based on marketing campaign requirements
- Customer data cleansing
- Building bespoke CRM reports – Life time customer value, RFM, customer segments and store compliance
- Data mining and providing valuable data insights
- Develop suite of reports / dashboards for the business to support driving sales
- Prepare the ongoing reporting, analysis and forecasting of web metrics which include clickstream data, traffic partners, funnel conversion, content and product performance to support the Ecommerce business
- Manage the development and execution of Ecommerce promotion calendar
- Collaborate with internal partners to set and manage appropriate goals, priorities and strategies for data analysis
- Support the business planning process, including channel forecasting, planning and analysis of key business metrics
- Of analyzing KPIs and making recommendations for change as they pertain to
- Experience with SEM and Analytics Tools (ex
- Minimum two (2) years of ecommerce business or support analyst experience
- Advanced knowledge of Adobe analytics – Omniture & Ad Hoc
- Experience working with tag management systems like Signal & Adobe DTM
- Intermediate-advanced statistics knowledge
Analyst, Ecommerce Job Description
- Is always looking at market trends and industry benchmarks so as to improve his/her subject matter expertise in digital commerce
- Translates business user requirements into Agile based Epics, User Stories and Acceptance Criteria
- Assists the Product Lead in managing and prioritizing the flow of Agile Team work by ensuring that there are sufficient, ‘ready for development’ features within the backlog at all times
- Ensures that visual design and interaction requirements align with the functional/written requirements (aka epics and user stories)
- Defines releases and product increments to ensure that Agile Teams are driving towards business objectives and value based outcomes within each release
- Actively participates in Agile Team product demos and determines whether commitments have been satisfied
- Collaborates with Business Development and Operations to ensure that that the organization is appropriately prepared for new solutions and enhancements to the eCommerce platform
- Helps to measures the impact that new solutions & enhancements have on the digital platform for driving ongoing success
- Assist business partners by proactively sharing knowledge and learnings, advising business partners on best ways to extract and use website data
- Write routines to clean and prepare data for analysis
- Self-reliant throughout the lifecycle of a project with minimum supervision
- Flexible with working off-business hours as needed
- Must have a sense of ownership and accountability
- Retail and analytics experience preferred
- Websphere experience a plus
- Data Visualization experience for presentations and performance snapshots
Analyst, Ecommerce Job Description
- Update and/or schedule web ads, print ads and app ads
- Manage the various HMT online retail websites and their corresponding media campaigns
- Write and edit articles and compile information about HMT as needed
- Oversee the creation of monthly newsletter/blog content
- Assist with digital and social media content for optimized press releases
- Curate online listening network for relevant social media content
- Develop new art assets (icons, web tiles/banners)
- Perform outreach and manage incoming business inquiries
- Develop co-branding strategies
- Arrange deliveries, mailings and messenger services as needed
- 5-7 years of related business analyst experience
- One year of experience with websites/product management , preferably in ecommerce
- Ability to troubleshoot technical issues and investigate with DEV/QA
- Experience with industry-leading eCommerce solutions/providers (Adobe, Akamai, IBM, Oracle, ) a plus
- Knowledgeable in technology development best practices and product management methodology
- Understanding of eCommerce architecture