Physician Liaison Resume Samples

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V Armstrong

Vance

Armstrong

62680 Rohan Green

Dallas

+1 (555) 223 3670

62680 Rohan Green

Dallas

Phone

p +1 (555) 223 3670

Experience Experience

Boston, MA

Physician Liaison

Boston, MA

Schroeder-Wolff

Boston, MA

Physician Liaison

Should communicate with the physicians to improve their clinical documentation and written justification of their patient orders and treatments. Develop an environment among physicians, HIM and other related staff that emphasizes clean, crisp patient charts having a direct result of more specificity and completeness of medical records
Interact with Physician office for missing/inadequate clinical documentation and coordinate for monthly physician education meetings in the form of large lectures, PowerPoint presentations, and one-on-one advising
Deliver real-time feedback and in-depth analysis of physicians' documentation performance as it relates to CDI by creating documentation report cards
Track and make an impact on case mix index, CC [complication/comorbidity] and MCC [major CC] capture rates, and the risk of mortality and severity of illness scores
Aid hospital staff in preparing documentation for audits and assist in the drafting of appeals for denials management and resubmission. Work with various departments at hospitals and clinics to address any related areas of concern
Ambassador for the Cleveland Clinic
Ensures positive relations between the enterprise, family health centers, regional hospitals, Cleveland Clinic main campus and all physician customers and their staff

Philadelphia, PA

Lead Physician Liaison

Philadelphia, PA

Johnston LLC

Philadelphia, PA

Lead Physician Liaison

Using PRM data, lead strategy and planning efforts to drive referral growth from new and existing referral sources
Optimize each liaisons panel of physicians to include loyalists, splitters and growth opportunities
Manage a small territory of referring physicians in the local market
Identify talking points that differentiate Duke services and make recommendation on the development of sales materials
Develop and implement specific outreach, relationship building, and sales plans to meet goals
Manage daily operations of physician liaison team including hiring, goal setting, assigning territories and projects, performance improvement and performance evaluation
Establish goals and objectives for the team to measure performance, productivity, and results to achieve overall volume targets

present

Dallas, TX

Director, / Physician Liaison Services

Dallas, TX

Auer Group

present

Dallas, TX

Director, / Physician Liaison Services

present

Introduces creativity to problem-solving, even applying concepts or methods from outside or a non-healthcare context
Iimplement and manage plans incorporating internal stakeholders and external organizations to further organizational priorities and messages among key publics
Evaluates team members on routine basis, and reports successes and concerns (with solutions) back to department and leadership
Serves as a representative for Carolinas HealthCare System and for the Corporate Communications, Marketing & Outreach team, helping coordinate and execute System-wide initiatives and providing excellent customer service in all interactions
Supports leadership risk management and offers solutions to approach
Drives development and/or exploration of new data sources in response to system and project objectives
Manages and mentors professionals as they develop

Education Education

Bachelor’s Degree in Business

Harvard University

Bachelor’s Degree in Business

Skills Skills

Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, and PowerPoint
Have strong problem solving skills with the ability to think critically and strategically
Highly motivated, results driven, organized and detail oriented
Possess strong time management skills and the ability to manage multiple priorities at one time
Ability to communicate with employees, physicians and various business contacts in a professional and courteous manner
Demonstrated ability to handle multiple projects and details simultaneously
Ability to work independently, is self-motivated and a self-starter, ability to “think on your feet” and possesses an entrepreneurial spirit
Excellent oral and written communication skills, and ability to think critically and strategically
Excellent relationship building skills and ability to work well with others using tact and diplomacy
Ability to employ technology effectively and proficiency ( CRM Systems, Web- Based applications, and relevant mobile technology)

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Physician Liaison Resume Examples & Samples

4 or more years of pharmaceutical or medical sales experience
Track record of exceeding activity and sales goals
Problem solving and customer service skills
Experience building strategic planning for territory management
Existing relationships with cardiologists, Nephrologists, or Gastroenterologists in territory
Nursing or clinical background
Experience with CRM (customer relation management) tool

Clinical Informatics Physician Liaison Resume Examples & Samples

Minimum of 3 to 5 years of direct work experience in an acute care/ambulatory setting
Adept at persuading and training physicians and staff to adopt new workflows and tools, requiring strong knowledge of change management
Broad knowledge of hospital operations and associate technologies
Excellent ability to translate technical terminology for consumption by non-technical audiences
Good familiarity with project management, quality assurance, and information systems design
Experience in dictation/voice recognition systems preferred

Director, / Physician Liaison Services Resume Examples & Samples

Collaborates with teammates and leaders; develops strategic annual plans and programs that effectively integrate with overall Corporate Communications, Marketing & Outreach strategies that are measurable in design and metric in execution; provides quality oversight for multiple projects, ensuring reasonableness and appropriateness in presented detail
Drives development and/or exploration of new data sources in response to system and project objectives
Leads entire projects; identifies ways to reduce project completion time and cross-apply results or methods to other projects; filters recommendations and alternatives to present themes, ideas or conclusions for executive consideration
Introduces creativity to problem-solving, even applying concepts or methods from outside or a non-healthcare context
Communicates with department and leaders on a daily basis, helping with projects as needed
Supports leadership risk management and offers solutions to approach
Interfaces with senior staff from departments across the organization as needed and as appropriate on issues and matters related to the goals and priorities of the organization
Iimplement and manage plans incorporating internal stakeholders and external organizations to further organizational priorities and messages among key publics
Manages and mentors professionals as they develop
Manages the day-to-day workloads, priorities, time management and projects of team members, and assists with troubleshooting, crises and conflicts in their areas; directs others and balances project progress and professional development
Assists in building teams; models conflict management skills; is recognized as a strong resource throughout the System
Manages Departmental Budget
Acts as back up to leaders in various internal and external meetings and roles as needed
Helps enforce and manage the organization�s brand identity and adheres to brand guidelines
Oversees the development and research of materials for media (local, national and international) and for internal and external corporate communications channels
Manages reactive media/informational requests and act as resource for day-to-day queries for clinical areas and organizational priorities
Establishes and manages strong relationships with internal and external stakeholder audiences, including, but not limited to, government officials, community members, patients, clinical and non-clinical employees, volunteers, and others

Physician Liaison Resume Examples & Samples

Should communicate with the physicians to improve their clinical documentation and written justification of their patient orders and treatments. Develop an environment among physicians, HIM and other related staff that emphasizes clean, crisp patient charts having a direct result of more specificity and completeness of medical records
Interact with Physician office for missing/inadequate clinical documentation and coordinate for monthly physician education meetings in the form of large lectures, PowerPoint presentations, and one-on-one advising
Deliver real-time feedback and in-depth analysis of physicians' documentation performance as it relates to CDI by creating documentation report cards
Track and make an impact on case mix index, CC [complication/comorbidity] and MCC [major CC] capture rates, and the risk of mortality and severity of illness scores
Interact with coding and billing supervisors/Managers to understand any challenges and follow-up on pending physician queries ensuring their reply and conclusion. Measure physician query response rates and the length of time needed for their response and conclusion
Educating medical staff on ICD- 10 documentation requirements,, coding changes or other procedural shifts, the importance of complying with hospital policies and regulations, and explaining specific policy or regulation changes
Aid hospital staff in preparing documentation for audits and assist in the drafting of appeals for denials management and resubmission. Work with various departments at hospitals and clinics to address any related areas of concern

Physician Liaison Resume Examples & Samples

Participates in the evaluation and implementation of IHC protocols and established IT workflows to support quality patient care/outcomes
Identify, organize and provide education and in-services for staff and providers to support established workflow/NextGen and Practice Manager applications/processes
Functions as a liaison with outreach facilities to troubleshoot and streamline the process and transmission of nuclear/echo/monitor tech services contracted by IHC
Actively participates in designated committees that facilitate EMR integration, implementation, NextGen updates and efficiencies, including identifying opportunities for process improvement
Troubleshoots connectivity/server/computer related (both software and hardware), fax line and phone issues for resolution
Liaison for customer service rollout i.e.; IT education/troubleshooting – patient portal enrollment, implementation of Phreesia and customer service related processes
Establish/maintain a well-defined process to retrieve hospital based technical services billing to ensure timely submission
Assist with onboarding of new staff and computer access/training
Assists in maintaining office supplies
Bachelor’s degree in a related field preferred or may substitute an equivalent combination of education and experience
2 years of experience in help desk/desktop support/system analysis
Demonstrated proficiency in communication and customer service skills
Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law

Lead Physician Liaison Resume Examples & Samples

Manage daily operations of physician liaison team including hiring, goal setting, assigning territories and projects, performance improvement and performance evaluation
Establish goals and objectives for the team to measure performance, productivity, and results to achieve overall volume targets
Work in the field with physician liaisons to coach, motivate and monitor skills progression. At least twice per year, conduct ride-along meetings
Conduct weekly liaison sales meetings with the team and bi-weekly individual meetings with each team member
Work with clinical or financial strategic partnership initiatives to facilitate referrals within a network of providers
Using PRM data, lead strategy and planning efforts to drive referral growth from new and existing referral sources
Optimize each liaisons panel of physicians to include loyalists, splitters and growth opportunities
Develop and implement specific outreach, relationship building, and sales plans to meet goals
Identify referral sources (target audiences) for DUHS clinical priorities
Identify tactics to promote provider interaction and engagement including new provider orientation, site visits, staff meetings, social events, grand rounds, referral dinners, CMEs, and other communication methods in accordance with applicable policies and regulations
Identify talking points that differentiate Duke services and make recommendation on the development of sales materials
Co-sell with physician liaison when required
Manage a small territory of referring physicians in the local market
Four years related experience in provider/network relations, healthcare sales management or quality and process improvement
Previous management or supervisory experience
Experience or familiarity with consultative sales model
Experience using Salesforce, Evariant or other PRM system
Understanding of value-based payment models, narrow networks and population health management

Physician Liaison Resume Examples & Samples

Ambassador for the Cleveland Clinic
Ensures positive relations between the enterprise, family health centers, regional hospitals, Cleveland Clinic main campus and all physician customers and their staff
Provides customer relationship management within an assigned zone/territory
Meets productivity standards by conducting 20 or more site visits per week and spending three to four days in the field
Completes weekly site visit reports, entering all visits into CRM on a daily basis
Develops referrals from external referring physicians to Cleveland Clinic specialists
Acts as a key contact for external physicians and their office staff for service related issues or questions about Cleveland Clinic
Visits new physician practices within the region
Reports all referring physician communication preferences to the referring physician service specialists
Identifies service related issues/problems that Cleveland Clinic must address to better serve external physician constituency
Defines and documents these issues and brings them back to Cleveland Clinic for discussion and resolution
Collaborates with enterprise partners, including the institutes, and strategies department to promote programs and services to drive revenue and volume
Participates in the onboarding of new physicians in assigned zones
Utilizes EBI data base analysis to monitor trends in referral patterns, reacting quickly to any noticeable decrease in referrals
Utilizes current environmental/political issues that impact, or potentially impact, Cleveland Clinic or the delivery of health care within the defined market
Identifies market trends which may impact Cleveland Clinic strategic initiatives
Collaborates with all enterprise outreach representatives in assigned zones to coordinate outreach efforts
Minimum five years experience in a healthcare or hospital environment
Minimum 5 years physician sales, healthcare customer relationship management required

Physician Liaison Services Manager Resume Examples & Samples

Manage part of the physician liaison team in establishing market and clinical relationship development plans to support CHS priorities and goals
Build and maintain relationships with system and non-system physician practices, key physician and administrative leaders and other healthcare providers to support clinical relationships with CHS. This is accomplished through face-to-face meetings, facilitating physician-to-physician meetings, support and promotion of key CME (continuing medical education) events, and consistent and timely follow-ups to questions and inquiries about CHS services
Research and analyze data on referral patterns to CHS facilities to better focus the team’s efforts and share insights and market intelligence with clinical leaders
Stay abreast of major changes and opportunities that may exist in strategically-defined territories that could impact CHS
Serves as a representative for Carolinas HealthCare System and for the Corporate Communications, Marketing & Outreach team, helping coordinate and execute System-wide initiatives and providing excellent customer service in all interactions
In collaboration with the Director and other department leadership, develops strategic annual plans and programs that effectively integrate with overall Corporate Communications, Marketing & Outreach strategies that are measurable in design and metric in execution
Understands enterprise strategic plan and aligns projects/programs/campaigns/activities accordingly; manages multiple projects independently, drafts recommendations, customizes processes/outputs to audience
Organizes and writes major project deliverables with accuracy and clarity; presents complex concepts and analytical results
Draws conclusions and makes recommendations based on industry/trends analysis
Suggests adjustments to scope or focus of projects as/when necessary to maintain progress; proposes methods and drafts conclusions that challenge conventional thought
Encourages teamwork and conflict management skills; begins to be recognized as a strong resource throughout the System
Seeks out opportunities to develop self and become a coach to others
Exhibits timely decision making skills and effective priority setting
Communicates with department teammates and supervisor on a daily basis, helping with projects as needed
Interfaces with departments across the organization, with senior staff and with other critical functions staff as needed and as appropriate on issues and matters related to the goals and priorities of the organization
Evaluates team members on routine basis, and reports successes and concerns (with solutions) back to department and leadership
Manages the day-to-day workloads, priorities, time management and projects of team members, and assists with troubleshooting, crises and conflicts in their areas. Begins to direct, motivate and evaluate associates
Demonstrates a team player attitude and a positive approach to maintain collaboration across all work units within the department
Acts as back up to Director in various internal and external meetings and roles as needed
Performs other appropriate duties as assigned

Physician Liaison Resume Examples & Samples

Responsible for attaining referring physician one-to-one sales objectives for the Mayo Clinic Referring Physician Office (RPO)
Enhances current and ensures positive on-going/future referring physician relationships utilizing telephone, email, written correspondence and sales calls
Responsible for establishing long-term business relationships, developing and leading specific account strategies, managing all aspects of new referral activities, account retention and growth with the goal of generating new physician referrals
Partners with Practice leadership to represent and develop strategy for promoting Mayo Clinic and assigned service lines both internally and externally
Utilizes data sources to plot existing and potential referring physician activity and establish leads for future sales calls
Minimum of 50 % travel required, including some overnights. Geography varies by location with typically two to three days of regional site visits per week required
Liaison site visit types may include cold calling, follow-up, physician accompanied meetings, phone calls and one-to-one sales calls
Site visits often require hosting breakfast, lunch or dinner meetings. Follow-up is required and includes documentation of contact activity in various systems, including CRM
Works closely with the RPO/ERPO, Department/Division/Practice Chairs, Operations Administrators, e-Health Enrollment, and Central Appointment Office staff to present a clear and consistent message to referring physicians and Mayo Clinic Care Network (MCCN) members about Mayo Clinic: our clinical, education, and research services
Liaison will also represent Mayo Clinic and e-Health at several Continuing Medical Education (CME) and medical society meetings each year , which requires securing exhibit space, setup, teardown and staffing of the Mayo Clinic booth during all exhibit hours
The physician liaison is responsible for conducting and executing the orientation and training of the referral portal to referring providers
The liaison assists with eHealth services including eConsults and eTumor for Mayo Clinic Care Network members
The Physician Liaison provides consultative services to MCCN members for revising workflow and systems in order to implement new products and services
The liaison is responsible for developing and maintaining an intensive understanding of each member by establishing long standing relationships
Liaison is expected to market and implement new programs for referring providers and MCCN members as required by leadership
Liaison must feel comfortable trouble shooting and navigating through clinical and administrative issues
Foresight is needed to proactively address customer concerns and prioritize opportunities to improve delivery of service, as well as provide service recovery
Coverage of an "on-call" pager may be required
Accessibility and timely response to customers and Mayo staff is essential
Requires a Bachelor's degree in business, sales, marketing, health promotion, health care, public relations, communications, management, or related degree plus 3 to 4 years experience working in a healthcare clinic setting, or marketing, public relations, communications, sales or customer relations management position, preferably in healthcare setting
Must demonstrate ability to function and work in a diverse work environment while selling Mayo services (physician referrals) and providing direction to referring physicians in a concise, sensitive, informative and professional manner
Must have and maintain excellent knowledge base of Mayo services, reimbursement relationships and service expectations
Experience in health care preferred
Familiarity with data-mining within referral database and CRM is preferred
Experience with electronic medical record and scheduling systems preferred
Must be able to problem solve and exercise appropriate judgment when prioritizing
Communication style must be clear, concise, and professional
Excellent interpersonal communication skills required
Ability to effectively interact with all levels, including C-suite required
Comfort level with Web based technology
Frequent travel required
Valid and unrestricted driver's license required

Physician Liaison Account Representative Resume Examples & Samples

Work with client(s) to insure adequate physician network retention, expansion and recruitment
Responsible for provider education regarding services, policies, and procedures of its clients
Responsible for handling daily health plan or provider inquiries, including capitation and reimbursement issues
Assist in physician communication programs and strategy
Responsible for maintaining strong relationships with contracted health plans (HMO and PPO)
Communicate with payors and network providers, both orally and in writing, in association with operational and contractual related issues
Serve as client liaison and primary point of contact for PPMSI
Assist in client related projects including attending early morning and evening meetings as assigned
Prepare client committee meeting minutes as assigned
Assist in identifying issues, problems, and areas where PPMSI performance could be improved
Represent PPMSI in physician offices, with contracted health plans, and committees
Attend client meetings where necessary to facilitate communication of information
Develop and present educational pieces at network provider meetings
Assist in periodic statistical performance reporting to clients
Assist management with the development of strategic plans for servicing network physicians
Develop, recommend, and implement new policies and procedures when appropriate
Play a key supportive role in the client’s quality initiatives, including the P4P and HCC programs
Perform local travel within Santa Clara County and to the PPMSI office located in Foster City, CA
Bachelor’s degree in business, health care or related field, or equivalent experience in a physician office management or large organization’s physician relations capacity
Working knowledge of medical group/IPA or physician office operations
Excellent public speaking and interpersonal skills
Able to present oneself professionally and have the ability to address large groups of people in educational forums
Able to research complex contractual documents for interpretive purpose and utilize critical thinking skills
Efficient in Word, Excel, Power Point, and Adobe
Ability to work without direct supervision and able to prioritize
Handle multi tasks simultaneously
Have a reliable and suitable form of transportation to conduct the duties of this position
Advanced knowledge of managed care market, strategies, and physician compensation models
Ability to analyze complex situations and accurately identify key components
Knowledge of claims payment systems
Possess excellent problem-solving skills and is able to identify and adapt to shifting priorities

Senior Physician Liaison Resume Examples & Samples

Providing in-person support to providers while rounding in the hospital
Providing support at all three Northside campuses
Developing and delivering training content
Design and test content for Physician related hospital systems
Developing and maintaining relationships with ancillary departments
The days are Monday - Friday

Physician Liaison Resume Examples & Samples

Implement marketing plans including branding, advertising, special events, and cold calls to facilitate marketing of the group and to increase the group’s base of referrals
Cultivate new and existing customers to grow business
Assists with the development of brochures, newspaper advertisements and various other publications describing the services provided by the group
Tracks efforts to ensure revenue growth
Interact with existing referral customers to facilitate repeat business
Coordinates the marketing meeting between the referral physician and the group’s physicians
Follows up with all prospects
Creates collaborative relationships between the Group and referral physicians, nurses, referral coordinators and practice administrators
Generally works independently, under general supervision
A certain degree of creativity and latitude is required
Must possess a proven ability to communicate with and persuade others in a positive manner
Intermediate level of Microsoft Office including Excel and PowerPoint skills required
Ability to work effectively with staff, physicians, other Pinnacle employees, and external customers
Ability to independently meet with physicians and employers to market services of the division
Requires reliable transportation
Requires a minimum of an associate's degree and 1-4 years of experience in healthcare marketing or operations. A bachelor's degree in marketing, business, nursing, health care administration or related field is preferred
1-2 years outside sales experience
A background in healthcare is preferred
Computer skills including word processing, spreadsheet (Excel) and PowerPoint programs

Physician Liaison Services Associate Resume Examples & Samples

Build and maintain relationships with system and non-system physician practices to support clinical relationships with CHS. This is accomplished through face-to-face meetings, facilitating physician-to-physician meetings, support and promotion of key CME (continuing medical education) events, and consistent and timely follow-ups to questions and inquiries about CHS services
Analyze data on referral patterns to CHS facilities and share insights and market intelligence with clinical leaders
Utilize CRM system for contact generation, follow-up, and tracking purposes to ensure physician and administrative contacts are identified and monitored in designated territories
Serves as a representative for Carolinas HealthCare System and for the Corporate Communications, Marketing & Outreach team, providing excellent customer service in all interactions
Draws conclusions and makes recommendations based on industry trends and analysis
Encourages teamwork and begins to be recognized as a strong resource throughout the System
Seeks out opportunities to develop self
Interfaces with departments across the organization, as needed and as appropriate, on issues and matters related to the goals and priorities of the organization
Manages personal day-to-day workload and priorities

Physician Liaison Resume Examples & Samples

Evaluates market data, competitive information and financial data to understand the market and BSWH's services
Focuses on service lines and clinical priorities identified in BSWH hospital strategic plans
Participates in initiatives to build volume and favorable provider perceptions among internal and external customers
Develops and maintains relationships with assigned physicians and office staff, provides education on facility services and how to access them
Works collaboratively with service lines leaders, managers and others to gather/share feedback and market intelligence from the field
Identifies, monitors and documents relationship histories, including details of contacts and meetings with providers and staff, by maintaining a relationship and contact management database
Works collaboratively with other system functions that interact with physician offices, including medical staff services, Baylor Scott & White Quality Alliance, affiliates, joint ventures, continuing medical education
Establishes and maintains ongoing communication with providers and/or office staff, including routine and follow-up visits, service recovery issues/concerns, educational opportunities, physician alignment, clinical trials, etc
Identifies tactics to promote provider interaction and engagement including new physician orientation, site visits, networking events, grand rounds, CMEs, Speakers Bureau and other communication methods
Develops meaningful relationships with internal key contacts and opinion leaders including program directors/managers, nurse managers, office staff and others. Participates in assigned service line meetings and programs
Coordinates physician and provider educational visits to internal and external physicians and staff
Works with administrative, clinical and support staff to resolve customer service issues identified
Works with BSWH marketing team to develop and maintain marketing materials and websites describing services
Maintains knowledge and adheres to Stark and IRS regulations to protect the organization and minimize risk regarding regulatory and compliance issues

Marketing Physician Liaison Resume Examples & Samples

Maintain relationships with local referring providers and practices. Increase awareness of Radiology's outpatient imaging expertise, sites and services
Assist in development of marketing materials and support other organizational initiatives that impact customer satisfaction
Respond to referring provider concerns in a timely fashion
Visit provider practices on a regular basis to maintain and encourage open communication, and strengthen relationships with office staff
Provide feedback to manager of multispecialty marketing to ensure that concerns are followed up and resolved ASAP
Maintain a daily log on all visits, comments or concerns and follow up's necessary. This daily log will be viewed by manager to establish additional physician office visits that are needed
Maintain a current data base of all office practices, contacts and locations in your market area, as directed by the manager
Assist in the planning of community events, luncheons, or other activities that will provide an opportunity to promote services
Distribute current marketing materials to referring practices
Assisss with conducting surveys in market area as directed by the manager

Physician Liaison Resume Examples & Samples

Bachelor’s degree in Marketing, Business or Nursing or the equivalent experience and 1 to 3 years of successful medical sales or related experience. Sales experience with physicians and their staff preferred
Understanding of healthcare services and/or operations
Ability to understand and execute marketing strategies
Effective oral and written communication skills and interpersonal skills in order to interact effectively with current and prospective physicians and staff and all levels of management
Makes personal sales calls to physicians to increase the share of inpatient and outpatient admissions
Generates leads through aggressive cold calling and independent research to increase good admissions and/or outpatient volume
Serves as a resource to directors to identify processes that hinder the physician’s ability to use Memorial Hermann as their facility of choice
Provides leadership an oral and written report on the targeted physicians needs, challenges, interests, competitive activities and potential
Coordinates with credentialing and data management regarding physician information
Monitors and reports on physician satisfaction through personal visitations, telemarketing and other client contacts
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff

Physician Liaison Resume Examples & Samples

Bachelor’s degree in Marketing, Business or Nursing or the equivalent experience and 3 to 5 years of successful medical sales or related experience. Sales experience with physicians and their staff required
Thorough knowledge of healthcare services and/or operations
Ability to conceptualize and develop effective marketing strategies
Analytical skills necessary to identify customer needs in order to develop sales plans
Develops and implements sales strategy based on physician needs and interest

Physician Liaison Resume Examples & Samples

Education: Bachelors Degree in Marketing, Business or healthcare related field preferred
Experience: Three or more years in outside physician office sales or experience working with physicians
Skills and Abilities: Highly motivated, self-directed, excellent planning and organizational skills. Strong interpersonal and writing skills. Skilled in Microsoft Office

Physician Liaison Resume Examples & Samples

Requires a Bachelor's degree in business, sales, marketing, health promotion, health care, public relations, communications, management, or related degree plus3 to 4 years experience working in a healthcare clinic setting, or marketing, public relations, communications, sales or customer relations management position, preferably in healthcare setting
Experience in health care preferred. Familiarity with data-mining within referral database and CRM is preferred
Valid and unrestricted driver's license

Physician Liaison Resume Examples & Samples

Bachelor’s degree in healthcare, business or related field
Minimum 5 years professional or administrative experience in healthcare, basic understanding of medical terminology, and prior experience working with Healthcare providers
Medical and/or Pharmaceutical/Device Sales Experience preferred
Experience working in an Academic Medical Center preferred, but not required
Strong interpersonal skills with the ability to understand the needs of internal and external clients and devise ways to bridge these needs to achieve goals
Excellent computer, written and verbal communication skills
Ability to understand referral data and impact to sales planning
Ability to work collaboratively in a team environment as needed
Ability to work independently, is self-motivated and a self-starter, ability to “think on your feet” and possesses an entrepreneurial spirit
Possess strong time management skills and the ability to manage multiple priorities at one time
Comfortability working in complex and matrixed working environment
Have strong problem solving skills with the ability to think critically and strategically
Represent Penn Medicine in a consistently professional manner
Daily travel is necessary; valid driver’s license, car availability with appropriate insurance coverage

Physician Liaison Resume Examples & Samples

Associate’s degree in Business, Marketing, or Health Science or comparable, relevant experience
Excellent oral and written communication skills, and ability to think critically and strategically
Excellent relationship building skills and ability to work well with others using tact and diplomacy
Ability to implements initiatives in a strategic manner with minimal supervision, multi-task and take direction in a matrixed work environment
Fundamental knowledge of marketing and sales
General knowledge of computer hardware and software
One to three years healthcare or sales experience (Preferred)
Bachelor’s degree, Master of Business Administration degree, or Master of Healthcare Administration degree (Preferred)
Florida Class “E” driver’s license and driving record in accordance with FH policy. Valid auto insurance
Registered nurse, respiratory therapist, or other allied health professional credential (highly preferred)

Physician Liaison Resume Examples & Samples

Professional sales training and skills preferred
Ability to travel to cover regional territory 80-90% of the time
Ability to relate cooperatively and constructively with all levels in the organization
Discipline in goal setting, prospecting, networking, territory management, and time management
Ability to employ technology effectively and proficiency ( CRM Systems, Web- Based applications, and relevant mobile technology)
Independently motivated and driven to achieve high goals and seek continuous improvement in knowledge and skills
Ability to problem solve to adapt standard procedures to the individual client's needs
Ability to use logical and scientific thinking to interpret technical data and solve a broad range of problems
Strong internal and external relationship management
Strong communication, interpersonal, collaborative and organizational skills; must be able to foster and maintain sound working relationships
Knowledge of third party payer eligibility and authorization requirements
Strong understanding of the pediatric healthcare environment, current trends and the impact on the physician community

Physician Liaison Resume Examples & Samples

Relationship Management: Serves as the face of organization with ongoing communication to providers and other referral sources to maintain and grow relationship; thereby, ensuring practitioner retention and loyalty. Manage and strengthen relationships and ensure satisfaction levels are met by interfacing on a monthly basis or more frequently as needed
Planning/Targeting: Accountable for development of provider-specific strategic plans that align with organizational objectives as well as ongoing monitoring of plan with adjustments made as necessary. Annual review of plan performance and targeting of providers
Execution: Direct calls on targeted referral sources to identify needs and promote service lines issues with timely follow-up. Work collaboratively with department directors and extended team members related to provider objectives and issue resolution
Growth and Retention: Responsible for identifying opportunities for referral growth, selling, and business development. Identify opportunities to improve retention of high quality providers

Physician Liaison Resume Examples & Samples

Function collaboratively with regional management and the 21st Century physicians to develop and implement marketing programs to grow daily treatment volumes and meet or surpass budgeted expectations
Visit referring physician offices with practice information and promotional material for 21st Century Oncology, in order to build effective referral relationships
Analyze referral patterns, insurance profitability and competitive landscape to create and execute an efficient canvassing strategy, using an existing database of targeted physicians
Adapt marketing plan to changes within the region, including adjusting competitive dynamics, shifting insurance arrangements, new technologies and changes at local treatment centers
Assist the regional management and physician staff with networking, media advertising, planning and organizing events, planning and/or sponsoring conferences and participating in appropriate business, charitable and other local organizations
Coordinate with managers and physicians to assist in establishing and maintaining referral relationships
Maintain data on company’s CRM daily. Review progress reports on a bi-weekly basis with manager
Understand competing radiation therapy centers and work with senior management and the center’s physicians to develop offensive and defensive strategies
Provide monthly reports on patient referrals and office visits
Manage expenses to meet budgetary and compliance/legal requirements
Maintain attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy
Attend mandatory company training sessions as required by state/federal law where applicable
Demonstrated ability to handle multiple projects and details simultaneously
Skills in MS Office. Must be able to create and update spreadsheets in Excel, create and update presentations in PowerPoint and create and update forms in Adobe Acrobat
Bachelor’s degree from 4-year university program
Minimum 3 years sales experience, preferably in a service-oriented field such as radiology or lab testing
Spanish proficiency preferred but not required

Physician Liaison Resume Examples & Samples

Develop Service line and Physician Relationship Management Plan
Research, obtain, and utilize relevant data and information, market research including client feedback, in collaboration with internal clients to develop a physician relationship management plan to promote the clinical care centers in alignment with defined strategy and goals
Responsible for identifying and targeting appropriate physicians, physician practices, and relevant community groups/individuals
Develop an in-depth knowledge of the faculty, programs, and services available. Maintain full knowledge and understanding of the MD Anderson new patient referral process
Develop and maintain knowledge and understanding of the myMDAnderson patient and physician portals and their key functions for facilitating patient referral and secure access to patient medical record information
Expand and Increase Referrals in Designated Territory
Implement physician relationship management plan by coordinating in-person contacts and appointments with community physicians within the designated territory, as defined by physician relations and regional care center faculty and leadership
Facilitate appropriate interactions between faculty and community physicians
Develop relevant collateral materials
Represent MD Anderson in the utmost professional manner. Position and present the institution enterprise with the highest degree of knowledge of the client and client expectations
Responsible for daily planning and meetings associated with territory activities
Understand Healthcare and Oncology dynamics and Communicate to Internal Stakeholders
Develop plan to communicate feedback related to understanding issues and identifying opportunities related to the clinic care center service line development to internal and external stakeholders and collaborative groups
Provide business intelligence that identifies problem areas for resolution, and opportunities for service improvement through development of new clinical services and/or education
Understand healthcare industry dynamics and how they relate to clinic care center service line development
Understand physician referral decision factors, using such knowledge of the physician referral base to inform ongoing growth planning and strategy development
Track, Measure, and Report/Present results
Determine appropriate metrics with Business Development and clinical care center leadership to track and measure service line growth relative to referral development goals for the service lines promoted
Document activities in the Business Development / customer relationship management system (CRM) system
Special Projects

Physician Liaison Resume Examples & Samples

Bachelor’s Degree in marketing, public relations, or communications, plus four (4) years of related experience
Equivalent education, experience and/or training may be substituted for the degree requirement
Possess knowledge of commonly used oncology terminology
Highly motivated, results driven, organized and detail oriented
Team oriented, flexible and focused on completing projects in a timely manner
Effectively articulate concepts verbally and in writing
Work effectively with multiple constituencies
Analyze, process and organize information from a variety of sources
Good communication, presentation and keen intuitive listening skills required
Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, and PowerPoint
Possess own vehicle or an alternative means of transportation from one site to another
Experience in a medical or oncology-related environment preferred