Medical Administrative Assistant Resume Samples

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N Bailey

Nathaniel

Bailey

636 Darby Ports

Boston

+1 (555) 489 4367

636 Darby Ports

Boston

Phone

p +1 (555) 489 4367

Experience Experience

Chicago, IL

Medical Administrative Assistant

Chicago, IL

Block-Koss

Chicago, IL

Medical Administrative Assistant

Performs general administrative tasks such as handling the mail, typing, filing
Is responsible for achieving management objectives and supporting the decisions of management in carrying out duties
Reconciliation of cash transactions at the end of each shift, including processing and batching of charge tickets and preparation of bank deposits
To serve in the roll of assisting the Insurance Supervisor in disclosure of insurance information to students and the preparation of medical billing
Process incoming Student Health and Immunization Records for all students while keeping Admissions updated
Maintaining a positive customer service approach to carrying out duties
Assisting in medical information request flow and documentation of such information requests following internal procedures

Dallas, TX

Administrative Assistant Medical Affairs

Dallas, TX

Zulauf and Sons

Dallas, TX

Administrative Assistant Medical Affairs

Provides telephone support; manages queries, assumes responsibility for copying, faxing, and developing and maintaining filing systems
Manages the schedules of those supported; schedules meetings and makes travel arrangements for department members, visitors, partners and vendors as necessary
Resilient and flexible team worker
Make logistical and travel arrangements for Health Care Professionals
Provide general administrative support to the Medical Affairs operations team
Extensive working knowledge of MS Word, MS Outlook (or equivalent)
Executes administrative tasks which may involve exposure to highly confidential information

present

Detroit, MI

Medical Services Administrative Assistant

Detroit, MI

Batz Inc

present

Detroit, MI

Medical Services Administrative Assistant

present

Staff is equipped to effectively perform day-to-day tasks and duties
Assist with special projects as assigned by Chief Clinical Officer (CCO), Director of Medical Services and the Chief Medical Officer (CMO)
Arrange meetings and conferences, schedule appointments and perform other duties related to maintaining schedules
Perform all dutuies as assigned by Medical Director, Vice President of Medical Services and Director of Medical Operations
Place request to IS for work station set up and new employee profile
Prepare all employee hires and termination paperwork accurately and timely
Reports issues timely to management

Education Education

Bachelor’s Degree

University of South Florida

Bachelor’s Degree

Skills Skills

Ability to communicate at a strong professional level written and verbally
Ability to diffuse volatile situations, and use good judgment and tact in dealing with patients
Excellent interpersonal skills and strong team orientation
Basic Bookkeeping knowledge
Good organizational skills
Strong verbal and written communication abilities (fluency in English is a prerequisite)
Professional telephone manner
Exceptional organizational skills with a demonstrated ability to work in an accurate and composed manner when under high pressure
High level proficiency with MS Office especially Word, Excel, PowerPoint, Outlook, Visio and SharePoint
Ability to maintain confidentiality of medical information

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15 Medical Administrative Assistant resume templates

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Administrative Assistant, Medical Center Resume Examples & Samples

Liaison between the Medical Department and clients
Generating and maintaining client agreements and instructions for staff
Record Management of computer generated documents of a confidential / sensitive matter
FY Budget/Financial reconciliation
Maintaining office filing systems and Directories
Inventory and purchase of office/medical supplies and equipment
Vendor and purchase tracking
TAAS Payroll administrator/timekeeper
Billing of multiple clients
Maintenance of in-office filing and record keeping system for client invoicing
Maintain Record Retention System
Maintain Legal records for subpoenas
T&E expense report coordinator
Manage facilities requests and tracking
Coordinate equipment for training
Possible additional roles and responsibilities as directed by management
At least 2 years recent billing/administrative experience
Microsoft, Office – Word, Excel, Outlook, Share Point and PowerPoint proficiency required
Knowledge and some experience in SAP, Ariba, and Workday preferred
Some experience with database applications preferred
Must be able to handle confidential / sensitive issues with tact and diplomacy
Professional demeanor and ability to deal with employees at all levels
Organized individual who can prioritize heavy workloads and meet deadlines
Proven communication skills both written and verbal

Administrative Assistant Medical Affairs Resume Examples & Samples

Executes administrative tasks which may involve exposure to highly confidential information
Prepares correspondence, spreadsheet reports and presentations as directed
Coordinates production of print materials with creative/print agencies
Books congress exhibit booths, symposia and meeting rooms for regional medical education events organized by Shire- if applicable
Acts as contact person for sales teams for administrative tasks

Senior Administrative Assistant Global Medical Affairs Resume Examples & Samples

Provides advanced administrative assistance to Vice President and members of Global Medical Affairs under general supervision
Greets visitors, answers and directs phone calls to appropriate areas and answers routine inquiries
Prepares routine and non-routine correspondence, memoranda, reports, agendas, meeting minutes, spreadsheets and presentations. Contacts company employees at all organizational levels to gather information
Compiles and analyzes information and reports relevant to department projects
Maintains electronic and paper filing systems
Provides travel, schedule and meeting coordination for VP and members of Global Medical Affairs
Maintains calendar for VP and direct reports
Coordinates meetings including reserving meeting rooms, audio/visual equipment, catering, and other resources
Provides general office support
Ensures office equipment such as printers, copiers and fax machines remain in working order and are serviced on a regular basis
Orders and maintains appropriate levels of office supplies
Submits monthly expense reports
40%: Administrative assistance
30%: Travel schedule and meeting coordinator
15%: Expense reporting
10%: Assists with departmental projects initiatives
5%: Manage supply inventory and order supplies for GRA

Medical Administrative Assistant Resume Examples & Samples

Maintains the CHS’ front offices by accurately taking messages, demonstrating proper telephone etiquette, ensuring accurate billing using a variety of accounts, maintaining patient scheduling, and creating electronic patient records
Verifies insurance eligibility for service at the CHS
Performs cashiering duties
Displays professional customer service to patients
May perform additional duties such as, rooming patients, measuring height, weight, vital signs, hearing, vision, etc., and maintaining record on electronic medical record
Must have computer, keyboard and 10-key proficiency
Understanding of medical terminology; basic understanding of health insurance and medical records
First Aid and CPR Certification
Certificate of completion of a Medical Administrative Assistant Program
Ambulatory health clinic experience
Two years of medical office experience
Excellent customer service, communication, and phone skills

Administrative Assistant, Medical Affairs Resume Examples & Samples

Assist in the administration of departmental processes, including, but not limited to
Excellent administration and organizational skills
Strong company ambassador, representing the Medical Affairs department with HCPs and customers
Ability to execute on multiple projects simultaneously
A self-starter with the ability to manage own workload with a flexible approach
Ability to proactively anticipate and manage issues before they occur
The ability to confidently communicate with colleagues of all levels, including senior management
Ability to maintain utmost levels of confidentiality at all times
Microsoft Office proficiency at advanced level

Medical Administrative Assistant Resume Examples & Samples

Pharmagovigilance work. Day-to-day reporting of adverse events. Handling this duty it is crucial to have close collaboration with internal and external stakeholders associated with adverse event reporting
Assisting in medical information request flow and documentation of such information requests following internal procedures
Regulatory work. Assisting in regulatory tasks following the internal procedures
Medical event management. Assisting the medical team in organizing different medical and educational events
General assistance to the medical team
Professional telephone manner
Able to work on own initiative and make proactive new procedures, Writing skills in English and Finnish
Able to handle private information
Dynamic and self-motivated personality with good relationship building skills who is used to work in a n international environment
Strong verbal and written communication abilities (fluency in English is a prerequisite)
Excellent interpersonal skills and strong team orientation
Exceptional organizational skills with a demonstrated ability to work in an accurate and composed manner when under high pressure
High level proficiency with MS Office especially Word, Excel, PowerPoint, Outlook, Visio and SharePoint
Service Minded
Able and willing to develop further into chosen function’s area of expertise in 2-3 year

Senior Administrative Assistant Medical Affairs Resume Examples & Samples

Bachelor’s degree desirable
4+ years administrative experience in a professional environment
Proficiency with MS Office essential
Advanced MS Office Skills: Word - Forms, Mail Merge, Indexes, Tables, advanced formatting; Excel - Forms, Formulas, Functions, Pivot Tables, Graphs; PowerPoint - Slides, Graphics; Project - Build and maintain timelines
Ability to perform multiple tasks in a fast-paced, team environment
Ability to interact with senior management on a regular basis
Strong organizational skills, ability to organize and maintain accurate, orderly files and records
Able to work collaboratively in a team setting
Ability to solve routine department problems with minimal direction
Ability to assess a problem quickly and determine to what level it should be elevated, directing staff to correct person(s)
Works within specific guidelines and policies, deferring non-routine matters to supervisor
Internal contacts within R&D and Shire well as multiple Corporate functions across e.g. Commercial, Finance, IT, HR, Legal as required
External contacts including visitors and consultants
Minimal travel expected

Medical Administrative Assistant Resume Examples & Samples

Performs general administrative tasks such as handling the mail, typing, filing
Liaise with Program Manager to ensure KPIs are met
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Compiles information from various sources and utilizes the information for uses such as generating reports
Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications
Ensures that department schedules and calendars are kept updated
Updates and maintains pertinent business information via computer or department files
Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time
Drafts and types correspondence and/or presentations to be sent to internal and external contacts
Responsible for managing multiple projects for many departments within a business segment or across multiple business segments
Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues
Maintains and promotes positive and professional working relationships with associates and management
Complies with all appropriate policies, procedures, safety rules and regulations
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year Associate's Degree Program or equivalent combination of experience and education
Normally requires a minimum of two (2) years directly related experience
Experience working in a medical office ex. physician, hospital
Medical Office Administration diploma
Ability to resolve issues quickly and efficiently
Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
Ability to implement processes resulting in satisfactory audit practices
Excellent problem solving skills; ability to resolve issues effectively and efficiently
Strong business and financial acumen

Administrative Assistant / Medical Resume Examples & Samples

Must have medical terminology
Knowledgeable in clinic systems and procedures, as well as hospital and clinic organization
Computer literacy in multiple programs such as PowerPoint, Word, Excel, etc
Bachelors Degree a plus

Administrative Assistant, Medical Resume Examples & Samples

Administrative support to the physicians, advanced practitioners, medical directors and/or practice managers
General office duties, including but not limited, to copying, filing, faxing, check requests, mailings, typing of correspondence, initiating and responding to emails, conference call scheduling, creating and maintaining spreadsheets, creating and maintaining files
Maintains the process of medical dictation
Answers the phones as needed
Organizes and tracks credentialing needs for physicians and advanced practitioners
Prepares check requests for accounts payable
Utilize Microsoft Office programs (Excel, Word, PowerPoint) to create and maintain correspondence, spreadsheets, presentations, etc
Maintenance/management of all office equipment to include phone, voicemail and computer systems
Orders, maintains and ensures availability of supplies and materials for the department within the budgetary parameters
Faxes discharge summaries to pediatricians and follow-up specialists as needed
Arrange and coordinate travel arrangements as needed
Special projects as needed
Takes and types practice meeting minutes, as needed
Tracks and keeps record of CME monies
Schedules meetings and maintains calendars for the physicians and advanced practitioners as needed
Complete compliance requirements as needed

Administrative Assistant Medical Affairs Resume Examples & Samples

Prepare Professional Service Agreements in line with functional processes and requirements (legal, finance, office of ethics and compliance)
Make logistical and travel arrangements for Health Care Professionals
Coordinate communication between all involved stakeholders
Assure compliance with relevant corporate, divisional and affiliate policies and external regulations
Keep tracking of all engagements and the related financials
Prepare execution of payment, collect invoices and supportive documents
Assure filing and archiving of supportive documentation
Provide general administrative support to the Medical Affairs operations team

Medical Administrative Assistant Resume Examples & Samples

Provide administrative and clerical support to the Director. This includes setting up and maintaining confidential patient charts for entire enrolled student population
Provide excellent customer service to students, parents, and doctor’s offices via telephone, email and in person
Process all purchase orders and invoices for Student Health Center
Maintain and update physician referral information
Assist students with making physician appointments as needed
Review incoming emails and answer accordingly and in a timely manner
Assist in oversight of Student Health Center website
Process incoming Student Health and Immunization Records for all students while keeping Admissions updated
Manage all aspects of immunization compliance by maintaining updated spreadsheets, tracking and alerting students to deadlines and by communicating with the Registrar’s Office for placement of Medical Holds
Perform basic triage at front desk. Alert Clinician to emergency should any patient need to be prioritized

Medical Services Administrative Assistant Resume Examples & Samples

Perform all dutuies as assigned by Medical Director, Vice President of Medical Services and Director of Medical Operations
Coordinate Supply inventory ordering
Distribute all Health Choice triage sheets, auto assigned sheets, and prior authorization productivity reports to appropriate CM/UR personnel
Collect and maintain, in appropriate storage areas, all abstracts used for utilization review by clinical staff
Reports issues timely to management
Communicate with other personnel/departments in professional and effective manner
Place request to IS for work station set up and new employee profile
Prepare all employee hires and termination paperwork accurately and timely
Maintain updated Health Choice forms
Maintain accurate Desk References
Keep updated employee mail boxes and supply orders for newly hired staff
Medical Management staff is prepared to actively participate in interdepartmental coordination efforts, facilitating contributions toward overall effectiveness and efficiencies across departments and facilitating member access to services
New employees receive access to systems in order to promptly engage in operational activities
Prompt completion of paperwork ensures compliance/security with system access, in adherence with applicable authorities and regulations
Draft and prepare various correspondences, reports, and presentations for Chief Clinical Officer, Director of Medical Services and the Chief Medical Officer
Perform clerical duties such as filing, scanning, and photocopying as needed
Arrange meetings and conferences, schedule appointments and perform other duties related to maintaining schedules
Triage telephone calls, when requested
Prepare agendas and take meeting minutes as assigned for routine and ad hoc meetings
Assist with special projects as assigned by Chief Clinical Officer (CCO), Director of Medical Services and the Chief Medical Officer (CMO)
Staff is equipped to effectively perform day-to-day tasks and duties
Health Choice is able to demonstrate compliance in respective areas, producing accurate meeting minutes serving as both evidence of discussion items and a tracking mechanism for follow-up on interventions and outcomes
At least one (3) year previous administrative support to senior management
Working within Medicaid environment, health plan preferred
Proficiency with MS Word, Excel and Power Point

Medical Administrative Assistant Resume Examples & Samples

Answer telephone in compliance with departmental procedures and quality metrics. Ascertains nature of call and routes appropriately and ensures the call is responded to promptly
One year customer service and PC skills required
One year customer service in health care, cash handling, typing, scheduling application experience preferred
Ability to convey information to customers in a warm, clear, concise manner

Medical Administrative Assistant Resume Examples & Samples

Graduate of a Medical Assistant Program or Navy Hospital Corps School with proof of completion
Medical Terminology Certification
One year Medical Assistant in related clinical area
Strong emphasis in customer service, computer and phone skills in an office setting
Ability to communicate at a strong professional level written and verbally
Strong clinical skills to provide care to patients under the direction of the nursing staff
Ability to diffuse volatile situations, and use good judgment and tact in dealing with patients
Medical Administrative Assistant training from an approved program or Medical Assistant training from an approved program
Ambulatory Care Experience
Pulmonary Experience
Strong foundation in obtaining prior authorizations for PPO insurance
Front desk check-in experience with insurance verification
Managing multiple phone lines for inbound calls

Medical Administrative Assistant Resume Examples & Samples

467771400
Interpreting VA rules and regulations relating to determining legal entitlement to benefits relating to hospital admission; nursing home, dental, domiciliary, fee basis, and outpatient care; dental treatment; prosthetic appliances; patient transfer; and beneficiary travel
Providing administrative authority and guidance to Medical Officer of the Day (MOD), Nurse Managers and all other clinical staff concerning administrative matters necessary for operation of the medical center during other than normal tours
Promoting harmonious working relationship among patients, public, and staff
Coordinating non-routine contacts received at the medical center after regular operating hours
Using delegated authority acts on behalf of the Director to initiate actions dealing with any disaster situation, in accordance with hospital -wide disaster plan
During regular administrative duty hours complete special projects or analytical studies of problem areas
Competency 1 –Apply applicable public laws, VA policies and regulations, and station directives dealing with care and treatment of veterans and beneficiaries
Competency 2 - Communicate information, both orally and in writing, to a diverse audience in sometimes stressful situations in an efficient and pleasant manner
Competency 3 - Use of medical terminology regarding a variety of diagnostic and treatment procedures
Competency 4 - Present self in a professional manner and create a positive impression as management's representative, maintain good public and media relations
Competency 5 - Use of personal computer software applications

Medical Administrative Assistant Resume Examples & Samples

Schedules entrance physical examinations within PRHdesignated time frames
Schedules and/or tracks appointments for all medicalservices
Tracks student compliance and notifies appropriate staff offailed appointments
Compiles data from Medical and Dental staff to preparerequired monthly and quarterly reports; distributes accordingly
Types and processes student medical separation packets
585 Dekalb Avenue , Brooklyn, NY 112054902 USA

Medical Administrative Assistant Resume Examples & Samples

Provides administrative and clerical support in accordance with department procedures
Performs routine clerical duties such as data entry, filing, compiling and/or posting records, and photocopying as needed in the department
Maintains and files correspondence, cards, invoices, and other classified records arranged systematically in a file according to an established system. Inserts and removes material upon request and ensures filed records are retrievable
Must have HS or GED Diploma
Monday - Friday 8:30am-5pm schedule
Previous Infusion Medical Billing/Collections or Intake/Admissions Experience
This is a temp position for 4 weeks

Administrative Assistant / Medical Assistant Resume Examples & Samples

Responsible for performing administrative duties that require discretion and independent judgment,
Understanding USPI’s Mission and USPI’s EDGE, and completing daily responsibilities in accordance with the standards outlined in each
Answer incoming phones for Administration
Maintaining the confidentiality and security of sensitive, privileged credentialing communications and work product
Organizing and maintain filing systems and creating, filing charts
Assisting with Accounts Payable (AP)
Assists business team with billing paperwork and other tasks as assigned
Maintaining positive relationships with physicians, business and clinical personnel
Assists with direct patient care procedures and related tasks in cooperation with the RN's in the Pre-op and Post-op areas
Other duties as a MA as trained in the Pre-op and Post-op areas
Must understand Medical Terminology
High school education and/or equivalent required
2-3 years of related experience (or training) as a medical assistant and administrative assistant; or equivalent combination of education and experience
Ability to type 60 words per minute with 85% accuracy
Ability to read and comprehend complex instructions, business correspondence and memos
Ability to write complex correspondence
Ability to effectively present information in group situations to patients, physicians and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
Ability to utilize Advantx for patient documentation/information
Prefer skills in Microsoft suite products including excel and access to create professional reports as needed

Medical Administrative Assistant Resume Examples & Samples

Experience with medical coding, billing and/or insurance
Strong Microsoft Office and communication skills
Excellent research and data entry skills

Medical Administrative Assistant Resume Examples & Samples

High school diploma or equivalent or completion of an approved vocational program preferred
Basic knowledge of Microsoft Office programs
Interpersonal skills necessary to communicate with patients, families, employees and physicians
Good hearing ability, good vision, and the ability to concentrate and pay close attention to accuracy and detail

Administrative Assistant / Medical Clerk Resume Examples & Samples

General knowledge of office practices and procedures
Computer skills with an emphasis on spreadsheets and word processing
Formal secretarial training and medical terminology knowledge desirable
Receive and direct all incoming calls on a multi extension telephone. Assure messages are accurately relayed to staff when they are away from the office. Bring messages to the appropriate desk
Receive and distribute incoming mail following procedures outlined
Assure outgoing mail is distributed appropriately on daily basis
Receive and distribute claims
Respond to and provide follow-up for Provider/Vendor inquiries as requested
Fax approvals/denials for Formulary Exceptions/Outpatient Referrals to appropriate destinations as requested. Assure faxes are received
Assure expense reports from the facilities contain the appropriate documentation. Forward to the Corporate office once approval is obtained from the Executive Vice President or designee
Order and receive office supplies following Accounts Payable Guidelines. All Purchase Orders are to be approved by the Executive Vice President
Maintain credentialing log
Receive all site meeting minutes and forward copies as appropriate
Prepare Continuing Education Unit(s) certificates as directed and maintain CEU training binder for all employees
Perform overflow typing as needed
Open to all Staff for completion of various clerical assignments to assure continuity of services

Bilingual Medical Administrative Assistant Resume Examples & Samples

Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaise with Program managers to ensure copayment KPIs are met
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
Establishes and maintains office files, makes appointments and arranges meeting rooms as required
Compiles information from various sources and utilizes the information for uses such as generating reports
Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications
Updates and maintains pertinent business information via computer or department files
Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time
Drafts and types correspondence and/or presentations to be sent to internal and external contacts
Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required
Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues
Maintains and promotes positive and professional working relationships with associates and management
Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data
Adaptability to change and to learn new skills as required; and

Medical Administrative Assistant Resume Examples & Samples

May schedule appointments for patients
Take detailed clinical phone messages for physician or advanced allied healthcare provider
Acquire insurance authorizations for procedures and tests ordered by attending physician
May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician for the review and approval by the ordering physician
Maintain logging system as required for tracking test results
Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
Retrieve physician correspondence from dictation service, edit where necessary
May be responsible for Medical Assistant duties if qualified, such as performing venipuncture and/or EKGs, checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring and dressing, as well as collecting and processing specimens and point of care testing, preparing for exam, etc. May assist physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information
Prepare physicians’ mail correspondence
Compile documents for surgical billing packages
Help direct patient flow during practice hours
Participate in revenue cycle processes
Associates Degree or High School Diploma/GED plus two years of related experience

Medical Administrative Assistant Resume Examples & Samples

Graduate of a Medical Assistant Program if performing clinical duties
Certified Medical Assistant required if performing Medical Assistant duties
Required Competencies include

Medical Clinic Administrative Assistant Resume Examples & Samples

Perform a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and will involve access to confidential information
May research, investigate, and/or resolve program data or issues
Drafts documentation, reports, or presentations
Represents program or unit, provides information and assistance to internal and external customers
Supports routine administrative functions for the agency/office, such as answer phone, client appointments, client intake process, obtain prior medical authorizations, leases, vendors, contracts, telecommunications, building security, purchasing, billing/credit, inventory, property control, personnel, payroll, etc
Provides program, administrative, and/or technical assistance to customers and staff Researches and/or resolves program or client issues or questions
May represent the manager in various matters
Provides program, administrative, and/or technical assistance and interpretation
Researches and resolves detailed program or client issues/questions and prepares documents
Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public
Provides administrative support to assigned area

Medical Administrative Assistant Resume Examples & Samples

To serve in the roll of assisting the Insurance Supervisor in disclosure of insurance information to students and the preparation of medical billing
To effectively explain the insurance benefits available to students who have the U.T. sponsored student health insurance
To determine eligibility of individuals who desire to become enrolled or waived out of the student health insurance plan
To place waivers on student’s accounts who do desire to accept the health insurance benefit
To direct a student to the proper entity to resolve insurance questions
To assist in the preparation of medical claims billing
Maintaining a positive customer service approach to carrying out duties
To prepare, maintain and submit insurance enrollment lists for graduate students and international students on a minimum of a monthly basis and every two weeks in the beginning of each semester
Must be able to format an Excel spreadsheet in the manner required by the contracted insurance provider. Must reconcile the enrollment lists with the invoice prepared by the independent health insurance company
Must become very knowledgeable with the functionality of IRIS, Banner, the Student Health Medical software
Must be detailed oriented and have the ability to multi-task
To provide administrative assistance to the Immunization Clerk and the Administrative Office
Must assist in answering the telephone lines of the administrative office including the main phone line, immunization information line, insurance line and the bookkeeping line. Directing individuals to the proper location in the building
Must be willing to serve as a backup cashier and receptionist in the absence of the employee charged to perform this duty
Must possess a team oriented and internal customer focus when performing these duties
Must be customer friendly oriented
Must be able to learn a medical software system and other software systems of the University
Basic Bookkeeping knowledge
Must be able to accurately balance a cash drawer
Must be able to make change
Must have strong verbal and non-verbal communication skills and the ability to communicate with individuals of all nationalities and cultures
Ability to maintain confidentiality of medical information
Must have strong windows based computer skills and excellent Excel, skills

Medical Administrative Assistant Resume Examples & Samples

MAY BE REQUIRED TO PERFORM TEMPORARY DUTY ASSIGNMENTS
Knowledge of Air Force Reserve medical service mission, organization, programs, and functions to include aspects of carrying out unit's medical training and administrative program to ensure medical mission can be effectively accomplished
Knowledge of practices, procedures, and methods used to measure the effectiveness, efficiency, and productivity of responsible medical programs
Knowledge of a military command structure and medical administrative concepts, theories, procedures and techniques, as well as a specialized knowledge of wartime medical operations and missions
Knowledge of Air Force medical planning and programming concepts and a thorough knowledge of units medical mission, equipment specifications (Allowance Standards) and operational parameters
Knowledge of medical and administrative programs throughout the Air Force Reserve in order to conduct studies, analyze findings, and make recommendations on substantive program changes within the unit
Skill and ability to prepare project/staff reports and deliver briefings to high level officials both civilian and military. Skill in meeting with the public, presenting briefings and working with others. Ability to plan, organize, and communicate both orally and in writing

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