Lead Medical Assistant Resume Samples

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AS
A Schinner
Aliya
Schinner
360 Mark Bypass
San Francisco
CA
+1 (555) 766 2621
360 Mark Bypass
San Francisco
CA
Phone
p +1 (555) 766 2621
Experience Experience
Detroit, MI
Lead Medical Assistant
Detroit, MI
Becker Group
Detroit, MI
Lead Medical Assistant
  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
  • Monitors patient flow and adjust assignments as necessary to maintain optimum efficiency and patient satisfaction. Responsible for phone triage
  • Monitor inventory of clinical supplies and maintain vaccine logs
  • Train all new employees on front and back office processes and systems. Implement and train clinic employees on new processes and procedures
  • Completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy
  • Prepares equipment and assists physicians with medical treatments, exams and medical procedures
Chicago, IL
Medical Assistant Lead
Chicago, IL
Greenfelder-Abernathy
Chicago, IL
Medical Assistant Lead
  • Assists management team in conducting performance reviews.
  • Assists in preparing work schedules and in ensuring adequate staffing for patient volume.
  • Certified Medical Assistant (CMA) and proof of current membership from American Association of Medical Assistants (AAMA)
  • Current Certification as a Medical Assistant
  • Maintains professional records that provide evidence of competency and lifelong learning.
  • Evaluates one’s own integrity and clinical practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Takes action to achieve goals identified during the evaluation process.
  • Participate in clinic-based Quality improvement, evidence-based practice and research activities.
present
Chicago, IL
Medical Assistant Lead-hixson Pike
Chicago, IL
Walsh, Farrell and Leffler
present
Chicago, IL
Medical Assistant Lead-hixson Pike
present
  • Perform other duties as assigned by practice manager or physician
  • Work with healthcare provider to facilitate training of new hires and other training initiatives
  • Perform general patient care by following established standards and procedures
  • Greet and prepare patients for the health care provider
  • Direct and guide back office staff in monitoring and expediting workflow
  • Escalate non-routine issues to the practice manager or physician
  • Administer vaccines via oral, topically, by injection, and/or nasal administration
Education Education
Bachelor’s Degree in Initiative
Bachelor’s Degree in Initiative
Carnegie Mellon University
Bachelor’s Degree in Initiative
Skills Skills
  • Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting
  • Ability to multi-task, manage details and organize efficiently and effectively
  • Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment
  • Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations
  • Intermediate to advanced knowledge and use of medical terminology
  • Knowledge of practice operations and standards
  • 4 Well developed communication skills, both written and verbal. Able to communicate effectively with individuals and groups representing diverse perspectives
  • Ability to obtain vital signs and record them correctly
  • Ability to use medical equipment, supplies and instruments
  • Ability to understand and carry out written, oral and/or graphic instructions
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15 Lead Medical Assistant resume templates

1

Lead Medical Assistant Resume Examples & Samples

  • Monitors patient flow and adjust assignments as necessary to maintain optimum efficiency and patient satisfaction. Responsible for phone triage
  • Identifies and reports to clinical supervisor on any equipment in need of repair
  • Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment
2

Medical Assistant Lead / Supervisor Resume Examples & Samples

  • Assist with daily patient flow in clinic area as needed
  • Patient teaching and education
  • Minimum of 2 years professional experience as a Medical Assistant in ‘back-office&#8217
  • Bi-lingual English/Spanish (Fluent Levels in Both)
  • Hands-on professional Phlebotomy experience
  • Medical Assistant Certificate as a Certified Medical Assistant/CMA or Registered Medical Assistant/ RMA currently or will complete Humana approved certification process within one year from the hire date. (**Please note-some CMA and RMA programs may still require completion of Humana approved program**
  • Can problem-solve and independently make compliant decisions appropriate to the role
  • Perform other duties as assigned or directed to ensure the smooth operation of the department, clinic and organization
  • Lead or Supervisory professional experience-strongly preferred
3

Medical Assistant Lead-hixson Pike Resume Examples & Samples

  • Direct and guide back office staff in monitoring and expediting workflow
  • Handle medical supply inventory, orders, and cost control
  • Obtain and record vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem
  • Administer ordered medications via, oral, topical, rectal, otic, ophthalmic, and/or inhaled
  • Administer vaccines via oral, topically, by injection, and/or nasal administration
  • Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean and orderly; dispose of contaminated items according to protocol
  • Formulate and document patient care plans, charts, tests and examination results in the medical record
  • Escalate non-routine issues to the practice manager or physician
  • Work with healthcare provider to facilitate training of new hires and other training initiatives
  • Perform other duties as assigned by practice manager or physician
4

Lead Medical Assistant Resume Examples & Samples

  • Performs routine tests that may include but is not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care
  • Follows approved clinical practice guidelines (CPG’s) and workflows, sends appropriate orders for radiology, laboratory testing and other care needs requiring LIP authorization
  • In conjunction with the Practice Manager, oversees the daily activities of the MA’s; assigns tasks; oversees flow; responsible for the judgment of room rotations
  • May monitor vacation and sick time; arrange coverage as appropriate
  • May assist manager with interviewing candidates, orienting and training of new or current staff
  • Provides functional guidance to other MA’s
  • May provide feedback and input for evaluating performance
5

Lead Medical Assistant Resume Examples & Samples

  • Customer service related experience working with the general public (2 years), required
  • BLS, required
  • Medical Assistant experience (2 years), required
  • ICD-9 coding experience (2 years), required
  • CPT-4 coding experience (2 years), required
  • Graduate from an accredited Medical Assisting program, required
  • Phlebotomy certification, preferred
  • Bilingual, Spanish speaking preferred
  • Supervisory/management experience (2 years), preferred
  • Experience in a multiple provider medical practice, preferred
  • Working with insurance/billing in a healthcare setting/insurance organization, preferred
  • Healthcare information systems, such as electronic health record and practice management systems experience, preferred
6

Lead Medical Assistant Resume Examples & Samples

  • Three (3) to five (5) years previous experience as a medical assistant
  • Medical Assisting Certification required
  • Lab Assistant license (within 6 months of hire)
7

Medical Assistant Lead Resume Examples & Samples

  • Supports patient care delivery and adapts procedures and care to patient needs
  • Performs various administrative tasks including
  • 2 - 4 years continuous experience in clinical operations as medical assistant
  • Thorough knowledge of Center and Concentra procedures, practices and policies
  • Leadership skills and abilities
  • Proficient application of clinical procedures
  • Proficient application of occupational medicine requirements (state specific)
  • Proficient documentation skills
  • Proficient procedural skills such as blood draws, EKG/PFT testing
  • Excellent ability to speak clearly and effectively in a variety of settings
  • Certifications in Hair, Hearing Conversation, spirometry,
  • Ability to participate in initial and ongoing training as required
  • Effective communication and interaction with employers, patients, providers and other colleagues. Ability to use tack and diplomacy appropriate to situation
  • Outstanding ability to maintain working relationship with all levels of colleagues
  • Outstanding excellent customer service skills
8

Medical Assistant Lead Resume Examples & Samples

  • Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, quality, care, and concern with all internal and external customers
  • Anticipates needs of the clinician and carries out orders
  • Checks Touchworks for patients' arrival status and escorts patients from waiting area to exam rooms
  • Performs ear lavage, ECG, spirometry, injections, peak flows, pulse oximetry, breathing treatments, suture removals, wound dressings, vision / hearing tests, urine pregnancy tests, urine dips, blood glucose testing, and blood hemoglobin (hemocue) testing
  • Performs phlebotomy and processes lab specimens (i.e. 24 hour urine, wound cultures obtained by clinician, biopsy specimens obtained by clinician, etc.) and maintains lab specimen logs as appropriate
  • Performs medication administration within scope of practice and documents administration of medications and procedures in Touchworks
  • Maintains and cleans exam / treatment areas, specimen processing areas, and medical equipment
  • Transports dirty equipment, performs autoclaving and cold sterilization, and maintains autoclave, cidex, and A-test logs
  • Cleans and stocks exam rooms, treatment / procedure rooms, specimen processing areas, and nursing stations
  • Within Scope of Practice, ensures proper documentation of medication administration and documentation procedures in Touchworks
  • Maintains monthly expiration logs for medications and sample medications (refrigerated and non-refrigerated)
  • Maintains monthly expiration logs for Preventative Maintenance (PM) and checks on medical equipment
  • Maintains EKG tickler file and ensures confirmed EKGs are seen by clinician
  • Maintains and follows up on Abnormal Pap Log at least monthly, if not weekly
  • Instructs patient on lab, radiology, and other procedure / testing preparations
  • Participates in visit closure with patient and clinician by explaining next steps for lab, x-ray, RFS, DME, etc
  • Escorts patients to ancillary services as needed
  • Facilitates the transfer of pertinent patient information between site and referred specialists, hospitals, Urgent Care Centers, and ancillary testing facilities, etc
  • Forwards all pre-op information to hospital surgeon
  • Participates in scheduling specialty procedures (biopsies, minor surgeries, etc.)
  • Maintains referral tickler file / log as appropriate
  • Maintains cancer / melanoma patients' follow up appointments
  • Tracks specialty procedures / patient volume on a daily basis when indicated
  • Verifies with HCP Connect for approved or denied appointments and follows up by scheduling patients
  • Enters "No shows" into IDX, and performs "No Show" follow up procedures
  • Works bump list
  • Ensures all encounter forms are accounted for and completed
  • Completes and updates immunization forms
  • Updates patient demographic information in IDX
  • Answers, directs, and follows up on incoming calls
  • Takes messages for clinician and other department members as appropriate
  • Calls patients as requested by clinician
  • Participates regularly in skills competency evaluations
  • Participates regularly in site staff and department meetings
  • May assists with site marketing activities (i.e. health fairs, senior olympics, and other events)
  • Anticipates department needs and communicates needs to the supervisor
  • Adheres to Universal Precautions and safety policies and procedures at all times
  • Uses, protects, and discloses HCP patients’ protected health information (PHI) in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Minimum: 2+ year of Medical Assistant work experience
  • Required: 1 year of previous HCP Medical Assistant work experience
9

Lead Medical Assistant Resume Examples & Samples

  • 1 Completion of an accredited medical assistant program with the subsequent certification by the American Association of Medical Assistants or the equivalent combination of education and employment experience
  • 2 BLS certification within first three months of employment
  • 3 Minimum of three years experience directly related to clinical work in a physician office
  • 5 Basic typing and filing skills required. Familiarity with computers and word processing programs. Able to complete data entry and retrieve patient information from an electronic patient file
  • 6Articulates and demonstrates commitment to the philosophy, values, mission and vision of Mercy General Health Partners
10

Brooklyn Heights Medical Assistant Lead Resume Examples & Samples

  • Directs less experienced medical assistants to specific duties such as obtaining vital signs (height, weight, blood pressure, etc.) and phlebotomy services as needed. Mentors, trains and provides input to supervisor in performance of those in direct report. Assigns MA schedules and work flow to meet the needs of the practice and applicable to patient volumes
  • Checks patient schedules and organizes patient flow
  • Charts patient information under nursing supervision, as assigned
  • Verifies insurance coverage and patient demographics; reconciles encounter forms against scheduled appointments; ensures chart information is completed and filed appropriately
  • Assists in cleaning and maintenance of exam/procedure rooms and instruments as instructed or needed
  • Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances
11

Lead-medical Assistant Resume Examples & Samples

  • Leads or coordinates shift operations of assigned activities, resources, and/or associates
  • Serves as a technical or functional resource and performs similar duties with staff
  • Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures
  • Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance
  • Inventories clinical supplies and places supply orders to maintain desired levels. Receives and organizes the handling of medication samples
  • One year of previous medical office experience required
12

Lead Medical Assistant Resume Examples & Samples

  • Performs pulmonary functions tests, 6 minute walks, wound dressing and changes and blood draws
  • Accuratly completes the opening and closing shoft duties and document/let the manager know if there are any abnormal changes
  • Assist with on the job training and support for newly hired medical assistants and medical assistant students
13

Lead Medical Assistant Resume Examples & Samples

  • Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice
  • In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of care delivered
  • Actively monitors and maintains the day-to-day flow of patients through BDA practice, expected to cover as needed. Answers call lights as needed. Ensures adequate coverage and pairing at the beginning and end of day. Consistently communicates any changes with Clinical Practice Manager (CPM), physicians, staff and patients as needed
  • Checks daily schedule board and EPIC physician schedule, this includes accuracy of daily staff assignments, setting priorities and ensuring that necessary tasks are completed. Proactive around continually adjusting staffing to the physician needs
  • Oversees and participates in opening and closing responsibilities of the clinic. Prioritizes and ensures all arrived patients get roomed at least 10 minutes before start of morning and afternoon session. Ensures all physician clinics are covered until assigned staff member arrives
  • Ensures adequate coverage for lunch time and that staff goes to lunch on time (should take lunch at a different time than staff, as the team lead may need to be available to cover at lunch). Assigns lunch coverage daily
  • Makes necessary schedule changes if co-worker needs to leave due to illness or emergency
  • 3-5 years’ experience in a healthcare or hospital setting
  • Knowledge of practice operations and standards
  • Intermediate to advanced knowledge and use of medical terminology
  • Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous, clear and concise manner. Facilitates therapeutic relationships between patients, families and other members of the health care team
  • Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note, documentation of patient information) and to take complete and accurate messages
14

Medical Assistant Team Lead Resume Examples & Samples

  • Must be a graduate of an accredited Medical Assistant program
  • Must hold current CPR certification
  • At least 2 years of Medical Assisting experience required
  • Certified Medical Assistant required or eligible. If eligible, must obtain certification within 90 days of hire
  • Familiarity with clinical processes and procedures and medical terminology
  • Able to perform vital signs, obtain pertinent health information including but not limited to temperature, pulse, respirations, blood pressure, height and weight
  • Able to participate in the medication reconciliation processes and related prescription management tasks including prior authorizations
  • Knowledge and ability to perform specific procedures and tests appropriate to the clinical setting
  • Strong leadership and delegation skills
  • Strong computer skills including Microsoft Office
  • Experience with Practice Management and Electronic Health Record systems, a plus
  • Able to maintain strictest confidentiality
  • Able to communicate with all levels of organization
  • Able to handle multiple tasks and prioritize work
  • Able to comprehend complex orders
  • Strives in a fast-paced environment and stays calm during stressful situations
  • Flexible and able to adapt to changing situations
15

Lead Medical Assistant Resume Examples & Samples

  • Test Performance. Performs routine tests on patients such as audiograms, vision, spirometer, EKG, rapid strep, urinalysis, and urine pregnancy tests. Assists with cardiovascular stress tests, fetal non-stress tests, and OB ultrasounds
  • Information Gathering. Obtains and records vital signs including body temperature, height, weight, and blood pressure. Takes and documents complaints and patient histories including allergies, immunization histories, etc. Maintains patient confidentiality. Receives and returns telephone calls from or to patients and pharmacies. Obtains authorizations and referrals
  • Supply Maintenance. Ensures exam rooms are stocked, inventory is taken, supplies are ordered, and instruments and/or equipment are sterilized
  • Conflict Resolution. Acts as a lead employee to resolve problems or conflicts such as work performance, training, patient care issues, etc
  • Supervision. Supervises, instructs, and reviews other Medical Assistants to ensure accuracy and tasks are performed in a timely manner. Works closely with Clinic Manager and/or Clinic Nurse Manager to assist with screening and interviewing candidates, conducting performance appraisals, providing input of promotions and/or pay increases, training, and approving employee’s time off
16

Lead Medical Assistant Resume Examples & Samples

  • Customer service related experience working with the general public (2 years)
  • Medical Assistant experience (2 years)
  • ICD-9 coding experience (2 years)
  • CPT-4 coding experience (2 years)
  • Graduate from an accredited Medical Assisting program
  • Reads, speaks, understands and writes proficiently in English
  • Effectively communicates orally and in writing
  • Works independently and is self-directed
  • Supports, motivates and sustains a team-oriented culture
  • Organizes, prioritizes, and coordinates multiple activities and tasks
  • Applies skills in employee relations: scheduling, hiring, firing, progressive discipline, and etc
  • Demonstrates leadership and basic management skills
  • Works with initiative, energy and effectiveness in a fast-paced environment
  • Remains calm and effective in high pressure and emergency situations
  • Produces work in high quantity and quality
  • Problem-solves with creativity and ingenuity
  • Use of multi-line telephones and other office machines
  • Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook
17

Medical Assistant Lead, Cert Resume Examples & Samples

  • Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health Professions)
  • Have current Basic Life Support (BLS) Certification for Health Care Providers (includes AED training) through the American Heart Association (AHA) and maintain BLS Certification while employed
  • Certification must be obtained through one of the private agencies approved by the Medical Board of California: 1. American Association of Medical Assistants (preferred) 2. American Medical Technologists 3. California Certifying Board of Medical Assistants 4. Multiskilled Medical Certification Institute, Inc
  • Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community. Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, law offices, lawyers, and vendors
18

Lead Medical Assistant Resume Examples & Samples

  • Active Medical Assistant Certificate as a Certified Medical Assistant/CMA or as a Registered Medical Assistant/RMA
  • 2 years’ experience as MA position
  • Professional, dependable and reliable to meet the demands of business need
  • Valid driver’s license and stable transportation
  • Experience with Spirometry
  • Familiarity with E-clinical Works( ECW)
19

Medical Assistant Lead Resume Examples & Samples

  • Active Medical Assistant registration or certification such as
  • Registered Medical Assistant (RMA) and proof of current membership from American Medical Technologists (AMT),
  • Certified Medical Assistant (CMA) and proof of current membership from American Association of Medical Assistants (AAMA)
  • Certified Clinical Medical Assistant (CCMA) and proof of current membership from National Healthcareer Association (NHA)
  • National Certified Medical Assistant (NCMA) and proof of current membership from National Certified Competency Testing (NCCT)
20

Lead Medical Assistant for Pulmonary Thoracic Surgery Resume Examples & Samples

  • Monitor inventory of clinical supplies and maintain vaccine logs
  • Assists in the assessment of patient needs and health plan by taking vital signs, blood pressure, patient history, medication listing, assessing visual acuity and determining chief complaint. Assesses patients’ physical and mental status
  • Administers prescribed oral medications and gives intramuscular and subcutaneous injections. Performs venipunctures, CLIA-Waived lab testing
  • Maintains a clean, orderly and safe environment for patients and visitors. This includes cleaning, sterilizing, and storing instruments in accordance with practice policies. Stocks rooms in preparation for the daily work schedule. Takes inventory of medical and exam room supplies
  • Other responsibilities as needed
21

Medical Assistant Lead / Phy Pract Resume Examples & Samples

  • Satisfactorily completes applicable competency assessments and skills checklist for MA Lead; demonstrates proficiency in all measured areas. Demonstrates leadership abilities
  • Ability to begin the patient visit with eye contact, smile and greeting, while using the patients name
  • Serves in the lead capacity for Medical Assistants within the physician office
22

Clinic Medical Assistant Lead Resume Examples & Samples

  • Greet and prepare patients for the practitioner. Provide patient mobility assistance, as necessary. Obtain and record vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem
  • Assist with diagnostic tests and clinical procedures as outlined in the FMG Scope of Practice Policy and the State of Washington. Diagnostic tests and procedures may include venous and capillary invasive procedures for blood draw, intradermal (including skin tests), subcutaneous and intramuscular injections for diagnostic and/or therapeutic agents
  • Administer ordered medications via, oral, topical, rectal, otic, ophthalmic and inhaled. Administer vaccines via oral, topically and by injection and nasal administration
  • Manage patient flow ensuring enough time for patient and family education. Screens, communicates and responds to patient needs appropriately within the scope of authority as outlined in the FMG Scope of Practice Policy and the State of Washington
  • LEAD: Act as a resource for staff members, troubleshoot most difficult problems within the department and find appropriate solutions
  • LEAD: Work closely with Supervisor/Manager to continually update and improve functions. Assist in planning and implementing new procedures
  • LEAD: Transmit work instructions from the Supervisor/Manager to staff, assign work duties to the staff as approved by the Supervisor providing a smooth flow of work through the department; notify the Supervisor/Manager as needed
  • LEAD: Assist with interviews, orientations, training, and evaluating new and existing employees within the department, following appropriate policies and procedures. Provide feedback to the Supervisor, as appropriate
  • Washington State Certification as a Medical Assistant-Certified
  • LEAD: Relevant experience in a senior role/lead experience required or equivalent experience required