Global Ecommerce Resume Samples

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K Schuster

Kyra

Schuster

3326 Maryam Parkways

Boston

+1 (555) 200 0808

3326 Maryam Parkways

Boston

Phone

p +1 (555) 200 0808

Experience Experience

Houston, TX

It-test Lead-global Ecommerce

Houston, TX

Breitenberg-Grady

Houston, TX

It-test Lead-global Ecommerce

Coordinates performance testing and ensures that performance standards are communicated and documented
Communicate clearly and timely to business and IT leaders on updates surrounding current work
Track and manage tasks through to completion
Works with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed
Work with Testing Coordinator to ensure testing of functional areas is complete, tracked and on-schedule
Work on testing efforts for all the web store projects for Toys R Us and Babies R Us globally
Execute and evaluate manual or automated test cases and report test results

Houston, TX

VP, Sales, Global Ecommerce

Houston, TX

Crooks, Gerlach and Hansen

Houston, TX

VP, Sales, Global Ecommerce

Expert with all Microsoft Office applications and/or iWork applications
Drive and manage an accurate forecast, client launches and revenue through Salesforce.com
Drive account based marketing plans and activity working collaboratively with our Marketing leadership and team
Collaboratively working with our Strategic Account Management teams to drive new growth from our existing base of US retailers, with a specific emphasis on our top 40 US retailers
Maintaining expertise on all aspects of the Global Ecommerce product offerings, and from the perspective of any domain: ecommerce, back office, logistics, finance/treasury, legal, compliance, marketing and merchandising
Contribute to our global NPS objectives working collaboratively with all cross functional teams and specifically with our Client and Partner Operations leader and team design
Develop account based strategic plans for both prospecting activities and upsell of the top 40 US Retailers

present

Boston, MA

VP, Managing Director, Global Ecommerce

Boston, MA

Daniel, Bergnaum and Haley

present

Boston, MA

VP, Managing Director, Global Ecommerce

present

Motivating the sales team to continuously improve its performance and providing consistent performance feedback to the sales force
Develop account based strategic plans for both prospecting activities and upsell to Australian Retailers
Driving new prospect activity and growth with Australian/NZ Retailers
Negotiating terms and contracts with prospects
Promoting brand, solution and company thought leadership throughout the retail community
Maintaining expertise on all competitive products and services
Developing and leading strategic sales plans and revenue targets

Education Education

Bachelor’s Degree in Computer Science

Webster University

Bachelor’s Degree in Computer Science

Skills Skills

Have excellent interpersonal skills and the ability to persuasively sell ideas internally and externally
Are comfortable with being uncomfortable
Outcomes-focused leader, with a strong team orientation
Quick learner who can process lots of information and can prioritize action
Independent and self-directed but able to work and lead a team of creative individuals
Have a deep understanding of retail, eCommerce and marketing businesses
Understand how to accurately assess digital and eCommerce business model potential
Have superior analytical skills to track and manage performance
Follow your instinct in terms of ideas, but use internal and/or external data to underpin your ideas with confidence
Have a proven track record as an analytics/ insight leader, understanding brands and customers

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15 Global Ecommerce resume templates

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Global Ecommerce Merchandiser Resume Examples & Samples

Global merchandising focus: Identify business opportunities through analysis, market research, analyzing sales performance, competition and trends. Manage the business to deliver superior sales, margin results and inventory management goals
Link to Product, Brand & Creative Teams: Partner with teams throughout the business to develop and support assortment architectures which achieve financial and brand targets
Inventory Management: Reviewing and evaluating user demand and make decisions regarding quantity of stocked merchandise. Participate in managing receipt flow and financial Open-To-Buy
Manage and educate x1 direct report and be responsible for development and evaluation
Globalization: Establish global process & best practices to efficiently execute to international business opportunities

Technical Analyst It-global Ecommerce Resume Examples & Samples

The qualified candidate will need the ability to manage multiple tasks in a fast-paced environment throughout the year and within the peak sales season
Assist with the administration of our Web Site Tag Management solution for our new platform
Bachelor’s degree or equivalent in a STEM or MIS related curriculum
Personality that allows you to work at times under extreme pressure and still be able to calmly lead solution delivery
Flexibility to be able to adapt to constantly shifting priorities and issues
Desire and passion to want to learn eCommerce at the IT perspective

Senior Analyst, Global Ecommerce Resume Examples & Samples

Support the initial launch of website platform in global markets and the implementation of the back-end operating model
Bachelor’s degree with at least 2 years of related experience
Previous eCommerce experience required
Understanding of project management methodologies
Knowledge of back-end ecommerce operations (Order Management, Fulfillment, and Customer Service) processes highly desirable
Experience in gathering requirements, business process design, creating user documentation and executing User Acceptance Testing is desired
Must understand and be proficient in Excel, PowerPoint and Word (Visio or Access a bonus) and have the ability to learn new programs and tools
Ability to manage multiple requests and competing priorities
Must be comfortable working across operations and processes owned by internal and external partners; relationship builder capable of influencing and collaborating in a partner intensive environment

Director, Global Ecommerce Analytics Resume Examples & Samples

Minimum 10 years experience, including eCommerce analytics roles
Experience building and leading a team
Experience managing sophisticated third party vendors
A global mindset, combined with the capability to understand and correctly represent all the geographies are essential
Current or prior experience working with a eCommerce retail (apparel preferred) or branded consumer products organization
Experience in leading a cross-functional site development and ops team, applying site usability and web best practices to inform information architecture, navigation and online user experience
Passion for online measurement, site effectiveness and the ability to understand what the customer is looking for from a website
Exceptional project management skills
Excellent communication skills with the ability to communicate clearly both verbally and in writing, and the ability to communicate technical information to both technical and non-technical audiences
Experience with Omniture Site Catalyst web analytics preferred

Manager It-global Ecommerce Resume Examples & Samples

The qualified candidate will need the ability to manage multiple tasks in a high paced high stress environment throughout the year
Lead QA efforts for all the web store projects for Toys R Us and Babies R Us globally
Build and own Test Plans for eCommerce projects
Direct and manage test script creation
Manage Automated testing efforts including the maintaining of automated test scripts
Report out on progress of all testing efforts
Prior experience of 7+ years eCommerce QA testing
3+ years of relevant experience leading QA teams
Experience with testing tools and automation tools

It-senior Business Analyst, Global Ecommerce Resume Examples & Samples

Lead Requirements gathering sessions with IT and Business Partners
Write Functional Design Documents including updating existing FDDs
Conduct Gap analysis on global web stores
Conduct testing for global web stores for desktop, mobile, and tablet platforms
Communicate clearly and timely to business and IT leaders on updates surrounding current work
Prior experience of 5+ years eCommerce application development with a preference to the Retail sector
3+ years of relevant experience leading business requirement gathering sessions

Global Ecommerce Associate Resume Examples & Samples

Support cross functional teams in MK headquarters and MK regional offices to execute global ecommerce projects and expansion efforts
Work with team members to develop detailed project plans for each assigned project, including dependencies, critical path analysis and contingencies
Partner with local market teams to develop a milestone plan for each project, and provide regular project status updates
Track progress against plan details and keep current as the project progresses
Coordinate project tasks and deliverables by assigning responsibilities, following up with team members, and ensuring complete, high quality deliverables
Prioritize project issues and risks by coordinating with the appropriate functions and escalating when necessary to clear roadblocks
Ensure project milestones are clearly plotted and communicated to broader team
Manage day-to-day communication with translation agency and help with regular cross functional optimization
Own the management of global marketing sites in partnership with 3rd party vendor
Minimum of 2-4 years retail e-commerce experience
Strong project management, communication and collaboration skills
Must be able to multi-task, be flexible and perform in a fast-paced environment
Facilitation and problem resolution skills
Knowledge of retail ecommerce operations
Proficient in Microsoft Office programs
Europe and/or Asia ecommerce project management a plus
Exceptional work ethic and a team player

Manager SEO, Global Ecommerce Resume Examples & Samples

Impact on Business
The objective of the role is to drive revenue growth by supporting the entire global SEO team and regional/local SEO stakeholders
How you do this is based on 4 key pillars
Educate: As part of the Sales, Strategy & Excellence you will support the other SEO team members in educating the business on SEO guidelines using data, trainings and ongoing communication with global and local stakeholders. Depending on the business needs and your skills you will drive specific global SEO projects with the support of the other team members
Enable: You will support regional/local eCommerce teams in growing their market’s SEO traffic and revenue. You will help in driving the local implementation of the SEO strategy and guidelines defined at a global level
Scale: As part of the global team you will drive SEO projects that can be scaled to all the markets (and across different brands). You will analyse experiment results and pushing forward next steps at a rigorous pace with the global web analytics team, Product Marketing and various Global eCommerce counterparts (including SEM, other Online Marketing channels, CRM and others) to create synergy and drive global SEO revenue
Follow up and report: You will get the opportunity to learn all aspects of the Fitness, Fashion and Sporting goods industry (Competitor analysis, Market Dynamics, Fashion trends, etc.) You will than be asked to prepare and share your global/local SEO findings with a large number of stakeholders across the organization evangelizing SEO and its broad impact. At adidas Group, we emphasize quantitative analysis and thorough experimentation. You will learn how to gather the preliminary data to build an experiment and how to subsequently analyze these results and present them in channel forecasts, business cases and post mortems
You are passionate about SEO and eCommerce (and within SEO you have specific skills and interest in any of the following: data analysis and testing, backend/code optimization, frontend/content and UX, social/PR and offsite optimization). You are an independent learner and a self-starter
Tech / web-savvy: You have a natural curiosity about web companies, new start-ups, and the eCommerce world. It would be even better if you’ve built your own website and tried to make it rank on search engines. Demonstrable track record of business results through SEO also desired
You are a native or fluent English speaker (knowledge of other languages is greatly valued)
You are detail-oriented, but can balance these details with the larger business objectives
You are quantitative, pragmatic, and methodical in your approach to SEO
You have relentlessly high standards, and are never satisfied with the status quo
You are invigorated, not intimidated, by large volumes of data and keywords. You are adept at analyzing data at scale
You enjoy problem solving and have a genuine curiosity about how consumers search for information
You work well with many types of people and thrive in a fast-paced, dynamic environment
You’re an excellent communicator, especially when incorporating data to substantiate your winning point
You have a hands-on, “can do” attitude and are pragmatic and solution orientated
BA or BS degree (preferred in quantitative field such as economics, mathematics, statistics, or computer science/engineering)
At least 2-3 years’ of relevant SEO work experience either in-house with an industry leading website or in a search agency
Advanced skill with Excel, Adobe Analytics and or Google Analytics required
Exposure to SQL, PHP, or other coding languages strongly desired

Global Ecommerce Merchandiser Resume Examples & Samples

Oversee and support the execution of product launch, maintenance of product catalog, and product assortment for global Oakley e-commerce sites – on Oakley.com
Assist with product builds aligned to regional assortments (ie: mapping skus in SAP, inclusion list entry, impexes, image production follow up, product descriptions, content translation, etc.) and enhancing content to drive traffic and conversion
Responsible for successfully elevating key stories and displaying products and categories to create an engaging and relevant experience for our visitors to Oakley.com
Assist with maintaining visual calendar of merchandising assets for reporting purposes and socializing updates
Attend weekly digital alignment meeting for changes to homepage, merchandising, email, and other marketing pushes and react quickly
Assist with the planning and execution of Global User Experiences (i.e. Holiday gift guide) and find efficiencies across regions
Assist regional ecommerce managers in reporting out KPI results related to assortment and merchandising updates, communicate how the content and product strategy is contributing to business goals
Monitor website to ensure that product is active on the site and appropriately merchandised. Evaluate placement and productivity based on analytics to maximize sales daily
Work closely with Ecommerce Buying to understand key product/merch stories and business objectives for the season
Management of merchandising and searchandising tools such as SOLR and on site search optimization
Mastering of tools available – Hybris CMS, Baynote and other Business tools
Constant drive to improve upon and find efficiencies in global ecom processes

It-atg Development Manager, Global Ecommerce Resume Examples & Samples

The qualified candidate will need the ability to manage multiple projects in a high paced high stress environment throughout the year. Experience managing employees and consultants both on and off shore is required
Constantly improving processes to make the team more effective is required
Leading the project sizing effort and overseeing design and construction of eCommerce projects
Build and maintain relationships with other IT groups, Business areas, and vendor partners
Manages the internal and external staff on his/her team. Responsible for the hiring, training, and development of the internal team members. Conducts periodic evaluations of professional staff to assess their performance against specific objectives and leadership competencies, as well as ensuring that all department standards / procedures are followed and maintained
Hold people accountable to ensure timely progress on all work
Communicate clearly and timely to business and IT leaders on updates surrounding current projects
Hands on management of all internal projects to ensure that they are delivered on time and on budget
5+ years of relevant experience in providing high volume eCommerce application development
3+ years of relevant experience leading teams
Personality that allows you to work at times under extreme pressure and still be able to calmly coordinate the various projects
Oracle ATG Commerce or WebSphere Commerce knowledge
Flexibility to be able to adapt to constantly shifting priorities
Desire and passion to advance your career to the next level
Retail sector experience preferable
Global company experience preferable

It-test Lead-global Ecommerce Resume Examples & Samples

Work on testing efforts for all the web store projects for Toys R Us and Babies R Us globally
Track and manage tasks through to completion
Test and understand the technologies uses. Oracle Commerce is the primary platform. Endeca Search and Experience Manager, Business Commerce Center (BCC) are also tools that will be heavily used and tested
Conduct testing for global web stores for desktop and mobile platforms
Review functional and design specifications to ensure full understanding of individual deliverables
Backend database testing in Microsoft SQL environment and Oracle including validating stored procedures, jobs and triggers
Identify test requirements from specifications, map test case requirements and design test coverage plan
Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, and automated scripts
Execute and evaluate manual or automated test cases and report test results
Hold and facilitate test plan/case reviews with cross-functional team members
Identify any potential quality issues per defined process and escalate potential quality issues immediately to management
Ensure that validated deliverables meet functional and design specifications and requirements
Isolate, replicate, and report defects and verify defect fixes
Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested
Works with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed
Work with Testing Coordinator to ensure testing of functional areas is complete, tracked and on-schedule
Coordinates performance testing and ensures that performance standards are communicated and documented
Prior experience eCommerce testing
The motivation to want to test, find, and prevent any defects from getting past QA
Desire and passion to advance your career to the next level at a dynamic and globally recognized brand
Experience with testing tools and automation tools a plus

It-technical Analyst, Global Ecommerce Resume Examples & Samples

The qualified candidate will need the ability to manage multiple tasks in a high paced high stress environment throughout the year and within the peak sales season
Assist with issue resolution process for any application production problems for these platforms
Coordinate with production support team, 3rd party vendor teams, and other development teams to ensure design solutions
Learn and understand our Global eCommerce platform including the front end and back end
Entry level or 1-2 years analyst experience
Desire and passion to want to learn eCommerce from the IT perspective

Director of Global Ecommerce Resume Examples & Samples

Own the master ecommerce Demandware platform by leading the development of new features/tools in conjunction with the US lead market and main lead countries
Entrepreneurial spirit, attention to detail, customer-service orientation, and creativity in problem-solving
5 to 7 years of progressive experience managing a high volume business-to-consumer eCommerce site

Business Analyst, Global Ecommerce Resume Examples & Samples

Perform business requirements analysis of proposed global ecommerce projects
Gather, document and analyze business requirements for global ecommerce features and functionality
Interface with key individuals representing business, operations and technology to drive business requirements definition to the appropriate level of detail
Accurately analyze critical details of business issues and opportunities to understand and define the key requirements necessary for proposed projects
Work closely with 3rd party ecommerce vendors to communicate business requirements and ensure alignment with their development plans
Prepare appropriate documentation related to business requirements and contribute to business cases for all projects
Develop strong relationships with local market teams and serve as trusted partner on business requirements definition
Contribute to the development of detailed business cases for projects included on the global ecommerce strategic roadmap
Contribute to monitoring of project success criteria
Monitor project success, based on predefined metrics and criteria, through post-implementation to ensure business case realization
Defining business requirements for global ecommerce projects by collaborating and aligning with global stakeholders
Global eCommerce business case development and cost benefit analysis
Monitoring and measuring global ecommerce project success through post-implementation
Required: 2 years experience in business analysis and requirements definition is a must
Experience in effectively identifying and eliciting requirements that support stated business objectives
Previous experience working in an international environment and/or with remote distributed teams is a plus
Should be highly collaborative and comfortable working with various levels of management
Bachelor degree is highly preferred for this role

Senior Business Analyst, Global Ecommerce Resume Examples & Samples

Perform business requirements analysis of proposed global eCommerce projects
Gather, document and analyze business requirements for global eCommerce features and functionality
Work closely with 3rd party eCommerce vendors to communicate business requirements and ensure alignment with their development plans
Lead a time of business analysts and ensure they adhere to process, templates, and timelines
Demonstrate strong understanding of requirements coupled with the ability to adapt communication to a diverse set of stakeholders
Contribute to the development of detailed business cases for projects included on the global eCommerce strategic roadmap
Defining business requirements for global eCommerce projects by collaborating and aligning with global stakeholders
Monitoring and measuring global eCommerce project success through post-implementation
Required: 4 years’ experience in business analysis and requirements definition is a must
Previous experience working directly with or in a consultative role for an ecommerce and/or retail organization is preferred
Experience leading a team of business analysts
Experience with financial modeling is a plus

Global Ecommerce PMO Manager Resume Examples & Samples

Lead the implementation of key initiatives on the Global eCommerce roadmap
Oversee a project plan comprised of business tasks for eCommerce site launches and other initiatives. Tasks including but not limited to
3+ years managerial experience
3+ years online experience with a focus on project management
Ability to identify, troubleshoot, and resolve issues
Exceptional communication skills (written, oral and presentation)
Superior organization skills, ability to set daily and weekly priorities and maintain momentum through efficient and effective business planning

It-director, Global Ecommerce Resume Examples & Samples

12+ years overall professional experience
6+ years of IT leadership experience managing several technical resources to include internal and vendor partners
5+ years Project Management experience
3+ years of experience with Oracle ATG retail web implementation
3+ years of experience with industry standard integration technologies (e.g. WebSphere)
Proven record of delivering and leading complex ecommerce projects in a global environment
Demonstrate the ability to lead and coach others while driving large-scale transformational ecommerce initiative and projects
Working knowledge of web technologies (AJAX, JS, .NET, Java, XML, Flash, HTML, HTML5, CSS), web development processes and the delivery of solutions with creative and engineering components
Strong understanding of Software Development Life cycle (SDLC), web platform knowledge a plus
Must have experience planning and implementing systems integration and development projects
Excellent oral, written and interpersonal communication skills as well as strong presentation skills necessary to communicate, and persuade, a wide range of audiences
Preferred previous experience working directly with or in a consultative role with an ecommerce organization and working in or with international deployments
Should be highly collaborative and comfortable with both high-level planning and tactical execution
Must be a relationship builder capable of influencing and collaborating in a partner intensive environment

Associate, Global Ecommerce, Bobbi Brown Resume Examples & Samples

Excellent communication skills with an ability to work effectively with outside vendors and remote market contacts
Excellent written and verbal communication skills with an ability to distill information in a clear and concise manner to various audiences
Strong project management skills with an ability to handle multiple requests, deadlines and deliverables while anticipating potential issues and troubleshoot where necessary
Position requires 2+ years relevant work experience – International and/or online marketing a plus
Exposure to ecommerce, mobile commerce a plus
Computer proficiency in Windows Word, Excel, etc with Internet and Direct Marketing a plus
Strong organizational and prioritization skills; thrive in a fast-paced environment
Self-management skills where needed
Early morning/evening work hours due to time zones

Administrative Assistant SVP LSA & Global Ecommerce Resume Examples & Samples

Act as a liaison to other corporate groups on administrative issues on both a domestic and global scale
Excellent management and maintenance of multiple confidential schedules; coordinate domestic and international travel
Handle sensitive and confidential information in a professional manner
Coordinate the onboarding requirements of new employees to the team
Perform clerical functions such as preparing correspondence and arranging conference calls
Expertly handle and track accounting documents and work with budget information
Create and update business documents using various software applications and databases
Masterfully meet all expected deadlines (or earlier!)
Thoroughly understand the activities and objectives within the department
Without a second thought independently make sound decisions and judgment calls on behalf of the senior level directors
Bachelor's degree is a plus, however 10+ years of combined college education and work experience may be substituted for a degree is preferred
Minimum 8 years of experience as the most efficient administrative assistant in the office
Flexibility with regards to job responsibilities
Demonstrated ability to learn new computer programs quickly
Must demonstrate a professional, energetic, positive, helpful demeanor and a passion and interest in LS & Co

Strategy Lead-global Ecommerce Resume Examples & Samples

Bachelor Degree is required. MBA is preferred
Must have a minimum of 10 years of eCommerce experience with a proven track record of understanding the strategies that drive growth in ecommerce and bringing strategies to market
Experience in creating and conducting executive level presentations
Lead and build long-term strategic plans on multiple businesses
Global experience preferred, ability to influence across multiple categories, markets and stakeholders
Strong analytic capabilities, general management mindset, managing a variety of data sets and project management plans
Independent, self-starter with a proven ability to work in an ambiguous environment
Ability to understand a variety of technology products and services that will guide the eCommerce business
Deep knowledge of Amazon including Amazon Retail and Amazon Marketplace, Alibaba including Tmall, and other large bricks to clicks retailers

Head Product Management, Global Ecommerce Resume Examples & Samples

Partner with the SVP, Product and Marketing to identify potential white space opportunities that lead to growth through innovation and enabling the fundamental business priorities
Lead investigation and evaluation process of identified opportunities to enable an objective review of the opportunity to ensure the organization focuses on the most impactful and beneficial options
Lead the efforts in partnership with SVP, Product and Marketing to scope and build out necessary resources to effectively pursue approved opportunities for initial validation and testing
Ensure that the eCommerce global leadership team is up to date on ongoing projects and lead cross-team efforts to make trade-off and prioritization decisions
Oversee the innovation pods (product, project and tech resources) day-to-day activities ensuring that identified projects are progressing appropriately and necessary steps are taken to course-correct where required
Partners with regional leaders to execute in-market opportunities ensuring the right level of support
Provides key strategic thinking
Drive critical thinking and understanding in key stakeholders to influence the agenda and approach relative to competitors behaviors, capabilities and positioning
Serves as critical member of the global eCommerce leadership team to define and drive the critical culture and talent mindset required to complete and win in this space
Serve as critical though partner to elevate the strategy and identify new opportunities within and beyond the defined innovation opportunities
12+ years of experience in product / project management in a complex environment with multiple constituencies with at least 5 years specifically in the eCommerce / Digital space
Deep agile project management
Strong people leadership with ability to effectively communication between business leaders and tech talent pool
Highly analytical, motivated, decisive through leader with excellent managerial skills
Strong understanding of current consumer packaged goods trends and best practices
Ability to influence and work through others to effectively navigate matrixed organization while ensuring that necessary stakeholders are informed
Ability to simplify highly complex technical problems or barriers into terms that are easily accessible and impactful in both written and verbal formats to enable solution and trade-off decisions
Future-oriented thinker with expertise in external practices and trends
High level of analytical and negotiating skills as evidence by high intelligence, strong financial and analytical capabilities and the proven ability to develop, sell and drive suitable partnerships, alliances, or other transactions to closure
Demonstrates a sense of calmness under periods of uncertainty or change while dealing with stress in a manner that sets the necessary tone for the team and function
High character and integrity, is consistent and acts in line with a clear and visible set of values and beliefs
Global outlook with sensitivity and awareness of social and cultural differences 15+ years of strategy experience in a variety of positions both internally and externally
BA required (MBA strongly preferred)
Highly analytical, motivated, decisive thought leader with excellent managerial skills
Strategic mindset with an ability to think broadly, refine question, and influence multiple decision makers

IT Director, Global Ecommerce Programs Resume Examples & Samples

Plan, direct, and coordinate project activities within a multi-team and cross-functional organization including requirements, design, development and delivery of eBusiness capabilities
Analyze complex business needs as presented by both internal and external customers and stakeholders and recommend appropriate solutions
Ensures the consistency and maintainability of existing applications by following and enforcing standards/procedures for implementing new solutions
Directs and prioritizes the work load of subordinate personnel in program and project settings globally
Process oriented problem solver who is able to take high level concepts and ideas and create a story that can connect the business case to the technical work and is able to articulate the benefits and cost effectively
Approves business requirements through collaboration with IT and business stakeholders prior to any technical solution being designed or developed
Proven successful track record in managing multiple programs simultaneously
The role will have ongoing management responsibilities for a small team of project managers but manage much larger teams through resource allocation for approved projects and programs
Brings a high degree of initiative, is able to work in an ever changing environment, is able to manage ambiguity and relentless focus on prioritizing and balancing multiple stakeholder goals
Acts as point of escalation for issues raised by both the internal and external customers we support
Manage spend and reporting for multi-million dollar programs and accountable to meet budgetary targets
Manage steering committee meetings and overall stakeholder communications representing the broader IT organization
Act with a high level of integrity, intensity, involvement and innovation towards the success of our customers, our organization and our employees
Minimum of 10 years’ experience with at least 3 years in a senior IT leadership role
Minimum of 5 years’ experience in an eBusiness and/or eCommerce role
Strong technical affinity and current understanding of digital technologies including eCommerce, web analytics, search, content/document management and mobility
Experience managing large programs with multiple elements of functional and technical requirements
Experience working on global Initiatives that require both the global and region specific deliverables
Ability to prioritize effectively to focus on initiatives and building alignment around what has been prioritized
Expert problem solving, troubleshooting decision making skills
Superior communication (written and verbal), negotiation and facilitation skills with various audiences
Must have the ability to consistently and collaboratively resolve issues, mitigate roadblocks, and align team
Must be a self-starter with ability to be productive in a fast-paced environment with minimal direction
Proven track record of successfully delivering large scale high throughput platforms
Bachelor's degree in IT, Engineering, Computer Science or equivalent experience (required), Masters degree is preferred
***This position is based at our Carlsbad, CA location and candidates must be open to relocation. Relocation assistance is available. ****

Global Ecommerce Development Manager Resume Examples & Samples

Develops and provides challenging yet appropriate assignments, evaluates work, communicates progress toward career development and goals
Manages the daily activities of individual contributors, accountable for results, responsible for establishing goals and objectives for the work group
Act as a technical expert in the build, support, and delivery space
Ensure that design and architecture decisions by team meet goals and vision
Work closely with the engineers to design and develop the best technical solution
Interfaces with senior management to report on project and program milestones and to present project needs and technical knowledge
Collaborates cross functionally with engineering employees and other engineering groups, voluntarily shares information, fosters teamwork and collaboration
Mentor and develop software engineers
Accountable for HR processes and actions
Bachelor’s/Master's degree in Computer Science or related field
2+ years of experience managing software development teams
7+ years of experience building and supporting enterprise applications built on Java/JEE framework
Excellent problem solving and data analytical skills
Excellent communication skills and the ability to work collaboratively in a cross-functional team to create exceptional value
Deep hands-on technical expertise. Deep understanding of Java/JEE based frameworks
Experience with service-oriented architectures, distributed systems, relational and no sql databases
A strong track record of delivering large, cross-functional projects
Familiarity or experience with e-commerce applications
IND-CORP

Director Global Ecommerce Technology Resume Examples & Samples

Own the global ecommerce and web platform vision for the company
Build and motivate a global team to meet program and BAU (Business As Usual) objectives
Deliver on organizational commitments on-time and on-budget
Represent the technology vision and roadmap for our ecommerce and web platforms both internally and in the industry
Drive critical partner sourcing and complex technology partner relationships
Lead the strategic engagement with regional business teams
Has been the orgizational leader of a global eCommerce platform generating greater than £100M in annual sales
Successful delivery of global web and ecommerce consolidation programs
Delivery experience of leading edge web-based technology platforms for Education or Digital businesses (retail, B2C and B2B)
Experience of delivering to multi-location, timezone and cultured teams
Program management experience in managing large cross-functional teams
Understands the broad concepts of delivering projects in a digital medium: Performance, Security, Privacy, Payment Security, SSO, Scalability, BAU Support, UAT
Maintaining business buy-in and adoption to the solution throughout the delivery lifecycle
Retail-scale B2C delivery experience with Adobe AEM, Hybris ecommerce, Akamai, and AWS platforms or equivalent technologies
Delivery of a Services Oriented Architecture bridging enterprise master data, PIM, and transaction systems to a responsive, globally scaled online platform
Business Change Management in organizations over 20,000 employees
Customer Centric design and information architecture focus
Strong financial acumen required to deliver programs with financials plans based on complex capitalisation / operating expenditure models
Experience leading a distributed team of developers, including offshore contractors

Senior Analyst Mobile, Global Ecommerce Resume Examples & Samples

Work closely with partners in product management, marketing and merchandising to understand identify & answer important business questions. Communicate insights to executive leadership
Develop and maintain clear, concise reporting on KPIs with a focus on actionability
Perform ad-hoc analysis, communicate insights and suggest improvements based on data and observed trends
Solve complex business questions and drive actionable insights on mobile performance by analyzing traffic, shopping behavior and purchase conversion across all mobile properties (web, tablet and app)
Work with other analysts across e-commerce organization to develop best practices and share insights
Demonstrated strong proficiency at an advanced level in Microsoft Excel, SQL and PowerPoint

Sgbg Global Ecommerce Leader Resume Examples & Samples

Lead the development of eCommerce acceleration plans at the division and area/country level
Work with Business Services and Corporate teams to routinely assess the performance of our eCommerce portfolio, channel partners and key competitors using defined tools (i.e. SOV/HAMR, Clavis, etc.)
Act as SGBG eCommerce contact/link to Corporate team/resources to ensure SGBG needs are understood and integrated into overall priorities/programs
Work with I&SMC, divisions, and across SGBG to ensure well-defined growth plans are in place for prioritized channel partners
Develop and track eCommerce scorecard and KPIs quarterly and identify opportunities/plans for improvement
Work with Customer Experience/Content Leader and divisions/areas to optimize portfolio, content
Work with Customer Engagement leader and divisions/areas to develop/implement data driven demand generation programs with our channels
Lead global collaboration with identified eCommerce resources to ensure we’re optimizing plans and replicating best practices
Minimum of three (3) years of combined experience in eCommerce, eChannel, and/or Digital Marketing
MBA or higher from an accredited university
Strong interpersonal, networking and communication skills
Minimum of five (5) years of eCommerce experience
Experience working globally
Digital marketing experience with broad understanding of digital marketing strategies including demand generation activities
Skills include strong leadership and influencing skills, ability to work with all levels of the organization, sales/channel planning, strong facilitation, analytical and organization skills and proven track record of working globally

Senior Global Ecommerce Director of Merchandising Resume Examples & Samples

Bachelor’s degree in Communications, Design, Merchandising or similar field; MBA preferred
7+ years of Web Analysis
7+ years of direct project involvement working with creative resources on the web
7+ years of Online Merchandising
Familiarity with Attraqt
Familiarity with Monetate or other on site personalization, email optimization tools
Experience in retail/action sports: Understanding of Merchandising operations, or related merchandising planning and buying a plus
Interpersonal skills including collaboration, communication, and customer focus
Expertise in Microsoft Excel for data analysis and selling reporting
Excellent communication skills, both written and verbal. Must be able to communicate clearly to a wide audience of stakeholders, both financial and creative
Some travel required

Director, Global Ecommerce Engineering Resume Examples & Samples

Lead and mentor multiple teams of 15+ team members ranging from managers, software engineers and quality assurance engineers. Constantly working with the teams to maximize productivity, efficiency and engagement of the team as a whole. Minimize roadblocks and maximize opportunities to keep all members of the team productive, engaged, and fulfilled in their roles. Mentor team understanding and "buy in" in PB's strategic business and foundational goals. Minimize intra-team performance liabilities that must necessarily escalate up to or be driven down from the engineering senior management for resolution
Creates a commitment to delivering high quality, unit-tested code, resolving defects quickly and thoroughly, and proactive collaboration with the team to improve their systems knowledge and testing plans
Mentor professional growth and day to day operational logistics for your team, including new hire recruitment/orientation, expense reporting/time off, resource scheduling and project management, technical training/skills growth, and morale at an individual as well as team level
Foster an environment of collaboration and trust between your team and the Product Management group. This includes providing credible "good faith" estimates, a balanced and fair presentation of solution alternatives, and a proactive culture of suggesting and implementing enhancements that will make our products more successful
Foster an environment of collaboration and trust between your team and the Customer Support group. This includes a commitment to improving customer satisfaction, responsiveness to customer questions and concerns, and a drive to minimize customer attrition and credit memos
Foster an environment where the team feels pride and ownership in their product and PB as a whole. Mentor a positive culture where team members feel empowered to suggest and implement product and process enhancements within their team and across the company as a whole. Encourage an attitude of proactive responsibility (find problems before the customer does), and a sense of ownership and urgency in resolving customer facing production problems quickly, no matter when they occur (maximize product uptime). Create a culture where people don't just point out problems, but also become a part of the solution
Assure education, awareness, and adherence of your team to PB’s software development processes and standards, including agile development, automated unit testing, internationalization, usability, scalability, and service oriented architecture initiatives
Require 10+ years’ experience in software development, project management, systems development
Requires 5+ years of managing software development teams
Understanding of modern software architecture and methodologies, including Agile (Kanban, Scrum, XP)
Deep technical expertise and proven ability to be a subject matter expert on a variety of technologies – some of the tech stack used by the teams include Java, Scala, Python, Javascript (Angular, React, Node), NoSQL DBs (mongoDB, couchbase), rabbitMQ
High degree of both technical expertise and business acumen, including developing models and business cases
Strong communication skills to work with cross-functional teams including architecture, development and operations teams
Ability to synthesize complex information and concepts to keep a team focused on end goals
Strong results-orientation combined with excellent judgment and problem solving skills; track record of product success
Excellent verbal and written communication skills and presentation skills
Expertise communicating progress at each phase of development as appropriate, including published roadmaps, user stories, sprint review presentations, progress charts
Proven ability to effectively prioritize and execute tasks in a team-oriented, collaborative work place
Ability to maintain confidentiality with sensitive customer and internal information
Strong interpersonal, written and oral communication skills
Self-reliant, articulate, approachable and comfortable with a rapidly changing environment

VP, Sales, Global Ecommerce Resume Examples & Samples

Sales management, managing and overseeing the day to day operations of the NA Sales team
Driving new prospect activity and growth with the US IR 1000
Collaboratively working with our Strategic Account Management teams to drive new growth from our existing base of US retailers, with a specific emphasis on our top 40 US retailers
Develop account based strategic plans for both prospecting activities and upsell of the top 40 US Retailers
Work collaboratively with our Pre Sales and Post Sales leaders and teams to accelerate our time to market and drive an optimized client experience
Contribute to our global NPS objectives working collaboratively with all cross functional teams and specifically with our Client and Partner Operations leader and team design
Deploy Sales specialists to support the Strategic Accounts as well as new business
Drive account based marketing plans and activity working collaboratively with our Marketing leadership and team
Maintaining expertise on all aspects of the Global Ecommerce product offerings, and from the perspective of any domain: ecommerce, back office, logistics, finance/treasury, legal, compliance, marketing and merchandising
Negotiating terms and contracts with prospects
Monitoring market data, competitive products and prospect feedback to enhance our market strategy
At least 10 years of sales management experience with expertise in selling to the C-Suite
Ability to hire, train, and retain a team of top sales professionals
Ability to cultivate and coordinate internal and external key relationships
Excellent computer, presentation, communication and time management skills
Moderate understanding of computer programming and ecommerce principles, technologies and terminology
Must have experience selling into top Retailers
Knowledge of banking products, online payment vehicles and credit card processing is helpful
Knowledge of the poor customer experience commonly associated with cross-border ecommerce transactions, in the absence of a Global Ecommerce solution

Senior Director Global Ecommerce Business Leader Resume Examples & Samples

Working with leadership teams to identify and prioritize top challenges and key strategic growth opportunities, implement tracking and reporting of operations metrics across the business program
Partnering with Product Management and Engineering to define, develop and deliver new and improved products, tools and services required to achieve program objectives. Plan, design and track pilot initiatives and impacts before global implementation. Provide operational finance supporting including tracking spend against budget, measuring and driving financial productivity
Partnering with key functional leaders (Product, Marketing, Sales and Client Management) to ensure appropriate go-to market strategies are established prior to product delivery and ensure successful execution of the GTM strategy to launch product, drive customer adoption and post launch support
Taking a lead role in coordinating project prioritization, resource management and performing planned vs. actual results for each project
Developing comprehensive performance analysis of underlying functional projects, putting data models and analytics in place that provide a platform for strategic decision-making
Performing large-scale data analysis and modeling to identify opportunities for improvement and measure the impact of initiatives to make noticeable improvements based on impact and feedback
Communications: drive all internal communications working closely across functional teams to collect current project updates and progress proof points. Draft team newsletters to ensure cross group awareness and collaboration
Weekly metrics reporting: collaborate with Client Managers and the sales operations teams to track and report all key performance indicators against annual, quarterly and monthly goals. Refresh all management dashboards, regional reports and executive review documents
5+ years working with eCommerce business functions
Retail Shipping, fulfilment, distribution or logistics experiences are a strong plus
Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions
Team player and self-starter with strong interpersonal and solution oriented attitude, and an ability to effectively operate with high energy and flexibility in a fast paced, constantly evolving team environment
Demonstrated ability to synthesize information and see the big picture while effectively managing details
Excellent spreadsheet modeling, presentation, quantitative modeling and forecasting skills with experience of working with large and complex data sets
Ability to effectively influence and communicate cross-functionally and cross geography with all levels of management within GEC and have exceptional verbal and written English communication skills
Ability to define projects and execute within timelines and with multiple stakeholders. Proven ability to deliver projects on time and to budget
Analytically-minded, logical thinker with strong problem solving skills and ability to make trade-offs

VP, Managing Director, Global Ecommerce Resume Examples & Samples

Sales management, managing and overseeing the day to day operations of the Australian Sales team
Driving new prospect activity and growth with Australian/NZ Retailers
Develop account based strategic plans for both prospecting activities and upsell to Australian Retailers
Manage the activity of our Australian based Pre Sales and Post Sales leaders and teams to accelerate our time to market and drive an optimized client experience
Contribute to our global NPS objectives working collaboratively with all cross functional teams and specifically with our Client and Partner Operations leader and team based in the U.S
Drive account based marketing plans and activity working collaboratively with our Australian and US Marketing leadership and team
Motivating the sales team to continuously improve its performance and providing consistent performance feedback to the sales force
Developing and leading strategic sales plans and revenue targets
Maintaining expertise on all competitive products and services
Promoting brand, solution and company thought leadership throughout the retail community
Drive and manage an accurate forecast, client launches and revenue through Salesforce.com
Strong local knowledge of the Retail and E-commerce industry locally
Ability to motivate a sales team to reach assigned sales and performance goals
Proven track record of consistently exceeding corporate objectives and quotas
Motivated, goal oriented, persistent and a skilled negotiator
Possesses a high level of initiative
Handles stressful situations and deadline pressures well
Sharp, energetic, assertive and results-oriented
Ability to develop and sustain strong customer relationships
Logistics and cross-border trade experience helpful
Expert with all Microsoft Office applications and/or iWork applications

Global Ecommerce Predictive Data Analytics & Insights Manager Resume Examples & Samples

Co-ownership of Unilever’s broader eCommerce 2016 to 2020 ambitions
Be part of the eCommerce leadership team to form and develop the Hatchouse at Rotterdam Weena in The Netherlands
Surround Unilever eCommerce with world class digital and eCommerce partners experts in this field
Spot and identify the market leading edge, Customer Experience tactics including Design & Aesthetics, Content, Navigation, Information Architecture, and Performance & Functionality
Be the company expert on emerging digitally born business models and brands
Monitor research and development of current eCommerce organizations to spot trends in innovation and supplement research findings in Unilever’s product categories
Provide expertise on current eCommerce industry best practices
Motivate and support a local brand, category and geographical cluster teams within e-partnerships
Positively impact and influence internal stakeholders and external partners
Grow the awareness and benefits of well deployed e-business models within Unilever globally
Uphold Unilever’s brands’ standards as well as Unilever global objectives
3 to 5+ years of analytics / insight experience with an emphasis on Direct to Consumer / eCommerce / Start-up / New models
Leader with strong entrepreneurial bias that has a proven track record in building, managing and motivating digitally disruptive agile teams, which delivered exceptional results
Leading quantitative and qualitative digital research programs
Leading data and consumer insights driven strategies into business results
Experience with digital and e-business
Start-up experience (not mandatory)
Have a deep understanding of retail, eCommerce and marketing businesses
‘Natural retailer’ obsessed with delivering your promise to consumers
Consumers are at the heart of everything you do and the best insights come from spending time listening to their problems and needs
Have a passion for digital / eCommerce consumer behaviour today and future of online
Have a proven track record as an analytics/ insight leader, understanding brands and customers
Understand how to accurately assess digital and eCommerce business model potential
Follow your instinct in terms of ideas, but use internal and/or external data to underpin your ideas with confidence
Independent and self-directed but able to work and lead a team of creative individuals
Have superior analytical skills to track and manage performance
Have excellent interpersonal skills and the ability to persuasively sell ideas internally and externally
Quick learner who can process lots of information and can prioritize action
Effectively navigate and collaborate cross-functionally in a larger global organization
Outcomes-focused leader, with a strong team orientation
Bullish about Unilever Brands and its digital commerce potential Globally

Director of Global Ecommerce Operations & Analytics Resume Examples & Samples

Minimum of 5 years of progressive experience in consumer packaged goods analysis, forecasting and process improvements. 3-5 years’ experience should be on eCommerce
Bachelor's degree in Business Administration, Finance, Economics or related field, MBA preferred
Proven ability to automate processes and create efficiencies in reporting, business planning and execution
Expertise in transforming strategy and vision into actionable plans
Strong project management abilities; capable of prioritizing and handling multiple projects simultaneously under tight time constraints and within budget parameters
Partner with regions to resolve process, logistics and forecasting issues
Advanced proficiency with Microsoft Office (Access, Excel and PowerPoint) applications

Senior Manager, Global Ecommerce Marketing Resume Examples & Samples

Intermediate to advanced proficiency with Microsoft Office (Access, Excel and PowerPoint) applications
Bachelor's degree in Business Administration, Finance, Economics or related field. MBA preferred
Minimum of 5 years of progressive experience in consumer packaged goods and online retail marketing. 2-5 years' experience in eCommerce
Proven experience multiple brands in the digital marketing and analytics space
Demonstrated aptitude for creatively solving problems in a fast paced and high intensity environment
Willingness and ability to travel domestically and internationally as this position will require 20-30% travel
Fluent in Spanish preferred

Associate Manager, Global Ecommerce Resume Examples & Samples

Global Strategy & Planning
2-4 years in previous experience with digital or ecommerce
Understanding of data with an aptitude for data-driven recommendations
Exceptional collaboration, influencing, relationship building and facilitation skills
Ability to work well globally across cultures
Strong project management skills with ability to multi-task while being detail-oriented
The ability to work independently as well as a facility for working on highly collaborative projects
Experience in the cosmetics and/or consumer packaged goods industry a plus. (Digital agency experience working on a wide range of programs and varied clients also acceptable.)
College degree required

Director Finance Global Ecommerce Decision Support Resume Examples & Samples

Sales & Client Mgmt. Support – deal modeling and advanced trend analytics in support of delivering on business growth objectives
Product Management & Engineering Support – business case modeling and strategic planning
Growth Initiative Support – key finance partner to strategic growth initiatives
Work with business partners to support strategic initiatives and business development projects, including but not limited to: initial strategic scoping, finance system and process design, consulting on product design and execution
Serve finance leadership role in meeting with existing clients as part of regular business review cadence and prospective clients as part of deal closing and sales process
Serve leadership role in multifunctional teams to bridge strategic plans across Operations, Sales, Finance, Product Management, Engineering, and Business Systems
Support existing and future clients by working closely with presales, product and client management to resolve merchant issues, drive implementations and deliver growth
Provide management insight into business risks and lead remediation of operational issues if necessary
Provide analytical support in the completion of ad hoc financial analyses for senior leaders
B.S. in Finance, Accounting, or Economics; MBA and / or Masters of Finance preferred
Over +7 years of experience in related field is preferred
Financial and Data Management Systems experience required – Microsoft SQL, Oracle Hyperion Essbase, and SAP Hana preferred
Technical capability to prepare, analyze and interpret financial and operational data/reports
Demonstrated experience with or working knowledge of Cost Accounting
Experience in ERP and/or financial systems reporting tool implementation a plus
Equivalent education or experience may be substituted for any of the above
Superior organizational leadership skills and a passion for employee development and engagement
Strong verbal and written communication skills needed at all levels; ability to communicate complicated concepts effectively and efficiently; ability to partner with and support the highest levels of company management
Superior analytical and thinking skills; intellectual rigor and curiosity; problem-solving capability
Ability to effectively manage multiple priorities often with demanding time constraints
Strong change management leadership skills required to foster and drive an environment of continuous improvement

Global Ecommerce Customer IT Manager Resume Examples & Samples

Map customer IT systems and requirements against relevant DHL systems and platforms
Coordinate product and solution integration and enablement in customer systems
Define and coordinate implementation of change requests to integrate with customers
Document and present required IT solution to relevant DP DHL stakeholders and customers
Manage cross divisional and cross functional IT projects during solution development and implementation phase while taking into accountcosts, deadlines, resources and quality (e.g. scheduling and control of local/regional implementation)
Identify process improvements in Global eCommerce Customer solutions in collaboration with the customers and internal stakeholders in divisions ; comply with quality standards
Develop and maintain close relationship with customer counterparts; manage IT specialists of different business units within the DPDHL Group (Supply Chain, Express, Global Forwarding, Freight, PeP, Deutsche Post)
Prepare management and customer presentations and facilitate workshops
Develop and present business cases and management decision documents for customer IT solutions
Conduct market & competitor assessment to understand best in class E-commerce IT solutions and platforms
Excellent English communication skills including experience in high-level business discussions, spoken and written; German and Chinese communication and cultural skills highly desired
Ability to build strong internal relationships across DP DHL and influence teams to deliver the right results for the business
Process improvement and process development experience, ideally trained in six sigma approach
Proactive, pragmatic and practice-oriented approach to problem-solving
Owner mentality, manage large number of complex initiatives and competing priorities
Excellent ability to cooperate in an international team and have very good communication skills
Ability and willingness to travel regionally and intercontinentally
Strong interpersonal skills with self-assured performance
Accountability on results produced
Bachelor or Masters degree in Economic Computer Science or similar discipline
5-10 years of progressive professional experience in related eCommerce positions
Strong understanding of eCommerce technology foundation, IT architecture and process landscape
Deep knowledge of eCommerce market requirements as well as industry and technology trends
Significant achievement in delivering technology products/services with a demonstrate ability to translate customer needs into business and product requirements
Experience in agile IT product development, ideally as scrum master, also familiar with waterfall development approach
Proven experience in international project management
Deep understanding of Asian eCommerce market with deep knowledge about IT components of major Chinese marketplaces like Alibaba or JD.com
Strong understanding of DP DHL IT landscape as well as products & services

Global Ecommerce Operations Performance Project Manager Resume Examples & Samples

Responsible for eCommerce online business, the Project Manager will provide support and guidance to a set of Nespresso markets ensuring the day to day operational performance across 3 pillars: Acquisition, conversion & customer satisfaction
Drive markets to identify short-term / mid-term key success factors to translate the global eCommerce strategy into operational priorities
Be the voice of the markets in HQ by championing market needs on the global roadmap & lead on transversal projects impacting global performance (i.e. eRetail, personalization, merchandizing etc.)
Provide guidance to markets in reaching their quantitative (visits, orders, sales) and qualitative (customer satisfaction, complaints ratio) targets
Coordinate with CRM, Media, Analytics, IS/IT stakeholders to clarify governance, tools and processes with the objective of improving the execution of performance marketing activity at market level
Connect with Global Operations Webmastering and other eCommerce stakeholders so that “always-on” and “campaign-driven” activities are continuously optimized and meet objectives
Contribute to the definition and implementation of Global campaigns and Local promotions
Provide guidance and support to a set of markets on a regular or ad-hoc basis (market assessments follow-up, Monthly Market calls, dedicated local projects)
Business degree Bachelor or Master (MBA preferred)
Minimum 5 years of experiences in eCommerce management (if possible leading operations in a market)
Strong experience in Digital Marketing activities to drive traffic on websites (SEO, SEM, Affiliation, Display, remarketing…) and website running (Content Management, eMerchandising, A/B testing & personalization)
Experience in Stakeholder Management in a matrix organization
Strong business acumen, with proven quantitative and analytical competencies
Fluent in English, French is an asset

Director, Global Ecommerce, Bobbi Brown Resume Examples & Samples

Responsible for overall customer experience and usability on the site with North America as the lead market for implementation. Lead global rollout of site content, features, and functionality
Roll out ecommerce and marketing sites for international markets. Support marketing and ecommerce sites with customized content, best practices in ecommerce & marketing, customer experience, site functionality, etc
Identify opportunities to enhance site experience through new technology and site enhancements. Optimize customer experience and site conversion by analyzing consumer behavior and multivariate testing
Lead development of new content areas to support online and offline needs. Partner with regional teams to customize content for regional relevancy
Lead cross functional team to develop features and functionality for the site, including diagnostic tools (e.g. foundation finder, skincare diagnostic, etc.)
Partner with Global Digital Marketing team on social media program integration
Develop requirements for global tools used to maintain site (i.e. content and product management systems). Update and maintain content/product management tools for North America site
Research industry best practices to maintain optimal site experience
Analyze behavior and performance of features and functionality and incorporate findings into new features or updates to functionality
Develop intrinsic knowledge of the Bobbi Brown online style guide and site mechanics to work with each market to develop online identities (sites, email, mobile technology, etc.) within Bobbi Brown standards
Be key online brand lead for all global e-commerce and mobile launch projects
Manage monthly status meetings with regional Online and brand partners – mentor Global associate
Develop strong working partnerships with all Online Regionals and International Online Managers and communicate as necessary to drive businesses and projects
Monitor international sites (Ecommerce & Coresite) in each market regularly to ensure adherence to strict Bobbi Brown standards and ensure brand consistency
Guide local E-Commerce teams to new business activities that have been proven in North America affiliate (e.g. Email marketing programs, merchandising programs, Ratings and Reviews.)
Understand site and retail partner asset requirements and ensure they are requested and produced in a timely manner
Understand technical capabilities and limitations of key International markets and sites to guide NY-based teams on these requirements
Understand site maintenance process end to end to build knowledge to conduct training of International counterparts where required
Works closely with North America Ecommerce Team & Brand Global Marketing to ensure shared requests meet the needs of international markets
Support North America team in rolling out new redesign projects to all markets which will involve obtaining design approval, testing the sites and reporting and tracking bugs

Content & SEO Manager, Global Ecommerce Resume Examples & Samples

Bachelor degree is required
Must have 3 or more years of ecommerce experience developing and managing online product content
Must have experience in measuring and analyzing content analytics to drive performance
Must have some experience with search engine optimization

Global Ecommerce Finance MBA Intern Resume Examples & Samples

Candidates should be completing their 1st year of the MBA degree
Open to students legally authorized to work in the U.S. without the need for current or future work authorization or visa sponsorship for employment
Pass a drug screen and background investigation

Global Ecommerce Resume Examples & Samples

The candidate must have deep knowledge in developing online content strategies, providing analysis, and execute on that analysis to improve online performance
This position will write, edit and proofread new content while ensuring that all the content meet established brand standards
This role will facilitate publishing content to customer web sites and resolve any technical challenges in displaying the content
This role will also support maintenance of online product catalogue and search optimisation initiatives to maximise sales
The candidate must also have knowledge of the most influential e-commerce inputs and outputs and determine the most impactful actions to take that will create moments of joy for customers on multiple platforms
Several years of e commerce experience developing and managing online product content
Must have experience in measuring and analysing content analytics to drive performance
Must have some experience with search engine optimisation
Experience with eCommerce retail websites, including Amazon, Tesco (UK), Leclerc (France)

Sales Director, Global Ecommerce Resume Examples & Samples

8 to 10 years of proven sales experience selling to ecommerce brands
Strong technology understanding; ability to internalize and convey any technical concept to a technical audience
Knowledge of general sales discipline and methodology
Ability to develop a profitable and diverse book of business through lead generation, personal referral, networking, client retention and hard work
Financial services or payments experience helpful
Expert with salesforce.com
Expert oral and written communicator
Entrepreneurial, self-starter attitude

Assistant General Counsel, Global Ecommerce Resume Examples & Samples

Working on general commercial matters for the business unit, both independently and with other members of the Legal Department
Communicating and negotiating with clients and vendors
Evaluating and acting on compliance needs
Working on special projects with senior management and other members of the Legal Department
Consulting with subject matter experts, internal and external, as needed
Managing outside counsel
Degree from an accredited United States law school and membership in good standing of the bar of a US State or District of Columbia is required; the candidate will be required to obtain CT authorized house counsel status upon hire
Mid-level commercial legal experience; ideally a combination of law firm training and in-house counsel experience
A diverse corporate legal background, including negotiation experience, general corporate exposure to sophisticated corporate matters, and success in a fast-paced and challenging environment
A demonstrated ability to work on a wide range of complex commercial transactions and go-to-market alliances, preferably related to a range of technologies and products, including technology/software licensing and web-based offerings
Cross-border international experience, including for example, experience in a legal environment supporting operations for a global company with frequent dealings with transactions/issues in multiple jurisdictions
Superior writing skills, advanced client management skills such as responsiveness, diplomacy and approachability with clients at all levels of the company, other Corporate Legal team members, and outside counsel

Global Ecommerce & Omnichannel Capability Manager Resume Examples & Samples

Bachelor's degree in business-related field (e.g. marketing, supply chain, etc.) or adult learning-related field
At least 6 or more years of experience in eCommerce, digital marketing and/or omnichannel integration work
Strong understanding of general management eCommerce principles
Prior experience in adult learning and/or training practice
Track record of successful capability program development/deployment for efficient adult learning
Outstanding demonstration of leadership and stakeholder management with various levels throughout the organization
Experience working with cross-functional groups (e.g., sales, marketing, finance, operations) to execute multi-faceted plans
Strong interpersonal and project-management skills
Must be detail-oriented and deadline focused and hold others accountable for the same practices
A demonstrated ability to navigate and perform in large organizations
Highly collaborative and a passion for helping others develop
Ability to travel up to 35% of time
Graduate degree in Marketing, Business Administration and/or Adult Learning
At least 4 or more years of direct experience in B2B eCommerce, digital marketing and/or omnichannel integration work, across disciplines including marketing, sales and supply chain
Demonstrated experience in driving successful outcomes in global roles/organizations
Able to work in a matrix organization driving collaboration across functions
Demonstrative positive energy to effectively represent KCP internally and externally
Strong analytical, decision making, influence, and communication skills
Ability to work independently and complete projects within required timeframes

Process Engineering Lead-global Ecommerce Resume Examples & Samples

Understand and evaluate the impact an organizations treatment (training, direction, policy) will have on external customers they support
Define and describe external customers and their impact on products and services, and develop strategies for working to improve products, services, and internal processes
Conduct project and process risk analysis
Employ knowledge management tools and techniques in resolving organizational challenge
Provide improvement actions and recommendations for the Company's Customer Experience (N-Sat) initiatives
Motivate and evaluate staff, manage projects, and direct project resources, both onsite and remotely
Analyze financial situations and impacts for the improvement projects and initiatives
Develop methods for empowering internal employees to improve processes and services
5+ years process improvement/engineering experience in Ecommerce, Supply Chain or Logistics
Experience with Problem Solving Tools, Seven Basic Quality Tools for Process Improvement, LEAN and Six Sigma, Basic Management and Planning Tools, Cost of Poor Quality
Knowledge, understanding, and ability to translate the "Voice of the Customer"
Data collection, analysis and reporting
Excellent management / leadership skills
Strong ability to work / influence cross-functionally
Ability to travel up to 25%, potentially with some international travel
Bachelor’s degree in Engineering or a related field preferred
Black Belt Certified preferred
ASQ Certified preferred
5 or more years experience in Call Center Operations, Customer Service, Quality or a related role preferred

Regional Customer Manager, Global Ecommerce Resume Examples & Samples

Effectively develop the GeC Customers, ensure their growth and retention with DPDHL, consisting of revenue potential validation, customer development plan, cross-divisional end-to-end solution selling
Create competitive advantages for the Customers by selling service and price for value
Lead and manage customer presentations and proposals, ensure there is common understanding of service expectations and solutions, both with the Customers and DPDHL BUs, regions and countries
Establish and build multi-tiered (comprise C- and Executive level) relationships to ensure a long-term business partnership and achievement of corporate goals
Indirectly lead and coach professionals and competent Regional and country Cross Business Unit account management teams across Asia Pacific
Develop and leverage relationships with cross-divisional senior management to ensure necessary resources are made available
Identify, own and win opportunities for different DPDHL divisions
Develop and maintain an appropriate global/regional/country account strategy and business plan to achieve sustainable profitable revenue growth
Ensure customer projects are correctly set up and operated for customers by creating standard operating procedures
Collaborate effectively and clearly at all levels with internal departments and across divisions to ensure customer and global eCommerce account management goals are met

Regional Program Manager, Global Ecommerce Resume Examples & Samples

Act as key operational contact for customer. Channel communication to account management teams and DHL internal functions. Leverage sector and BU skills & relationships across regions to fix high profile issues for key customers
Support effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction
Perform ongoing reviews of customer strategies and provide recommendations for continuous improvement activities. Ensure alignment with commercial strategy
Develop and leverage relationships with stakeholders in the customer organization
Align DPDHL internal service management KPIs with customer's interests & KPI system
Oversee KPIs and work with internal stakeholders across DHL to ensure quality standards and performance targets are being met
Coordinate divisional account teams (e.g. monthly team calls). Develop & drive actions to fix areas behind target
Review input from team members and ensure quality standards are met
Develop & leverage relationships with BU’s Senior Management to ensure the necessary resources are made available
Contribute to Solution Design team as functional expert on after-sales activities
Act as a functional expert in pre(Request-for-Quotation) phases by providing input and challenging RFQ response team
Support new business and renewal implementations as functional expert
Periodically review fit of implemented solution to ensure commitment to expected standards with all assigned stakeholders
Oversee improvement initiatives (e.g. corrective action plans and process improvements) and regularly report on these to the customer. Quantify the value of initiatives in terms of cost reduction, increased revenue and share of wallet or positive impact on customer relationship
Ensure CSU process is transparent and effective
Share knowledge and best practices within DPDHL
Support RFQ Response, Act as a functional expert in pre-RFQ/RFQ phases by providing input and challenging RFQ response team

Senior Analyst Global Ecommerce, Omnichannel Resume Examples & Samples

Own and juggle multiple initiatives and priorities across a diverse set of stakeholders, and thrive in a project-based environment
Comfortable managing a P&L and conducting financial analysis, with the ability to anticipate how a solution or change can impact the P&L
Drive project execution by working with cross functional teams, vendors, and partners towards operational success
Develop a deep understanding of the processes and systems at LS&Co. and work with stakeholders to develop creative solutions to challenging Omnichannel questions
Oscillate between diving into the details and surfacing the big picture learnings to establish credibility and ultimately influence key stakeholders for buy-in
Excellent communication and ability to build strong cross-functional relationships, to understand incentives, and ensure alignment in a matrixed organization
Present progress, success metrics, learnings, roadblocks, and plans to stakeholders and leadership
Maintain an awareness of emergent Omnichannel technologies
High work ethic and persistence to drive an initiative to completion; a “roll up the sleeves” attitude towards tackling a challenge
This role will work closely with the retail business team, product management/technology teams, and marketing teams. This is a high impact and high visibility role to leaders in the organization with expectations to deliver immediate results
Manage and execute omnichannel programs (roadmaps, timelines, work streams)
Own RFP process for global initiatives
Define and conduct UAT testing
Develop KPIs and reporting frameworks, calculate ROI,track metrics and progress, closely analyzing qualitative and quantitative data
Own vendor touchpoints and ensure follow-up on action items
Lead and influence cross-functional processes/projects while representing the ecommerce business and understanding execution of back end and front end
Refine and reiterate tests and pilots, align on expectations, and distribute learnings
Deploy solutions globally and project-manage partners to ensure success
Report milestones and escalate issues when necessary
BA or BS Required
3+ years’ in supply chain, project management, product management, operations, planning, finance or consulting
High analytical and financial skills with the ability to synthesize complex data
Strong understanding of retail concepts and retail finance
Problem solving and follow-through skills, acute attention to detail, andhighly organized
Experience with Agile development processes
Advanced in MS Excel, MS Powerpoint
Experience in retail or e-commerce industry preferred
Working knowledge of Manhattan Enterprise Order Management preferred

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Global Ecommerce Resume Samples

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Global Ecommerce Merchandiser Resume Examples & Samples

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