Product Manager, Ecommerce Resume Samples

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G Ankunding

Giovanna

Ankunding

710 Mazie Turnpike

Philadelphia

+1 (555) 554 5183

710 Mazie Turnpike

Philadelphia

Phone

p +1 (555) 554 5183

Experience Experience

Boston, MA

Product Manager, Ecommerce

Boston, MA

Hahn, Weissnat and Herman

Boston, MA

Product Manager, Ecommerce

Participate with Product team and business leaders in development of strategy and assisting in developing the roadmap of all new site features and functions
Work with product management team to design and implement product strategy for Levis.com and Dockers.com
Work with the executive management team to ensure they are fully engaged in product launch decisions
Act as the key point of contact for 1-2 PlayStation® Store scrum teams and as a partner to the Engineering Managers and Scrum Masters leading those teams
Collaborate with key stakeholders within the global Sony Corporation to understand market problems and develop solutions for those problems
Develop the strategy and roadmap for your area of focus (search, browse, checkout or analytics)
Collaborate daily with the Development team to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality

Dallas, TX

Senior Product Manager, Ecommerce

Dallas, TX

Reichel LLC

Dallas, TX

Senior Product Manager, Ecommerce

Improving OmniChannel across LS&Co, touching inventory management and accuracy, delivery, and reverse logistics
Supporting the overall eCommerce strategy and front-end teams in building out the backend support to execute this strategy
Client & Partner management – Manage client and partner relationships in conjunction with sales and operations, including resolving issues and proactively seeking input and feedback on products. Key in the creation of proposals for new partner deals and an active participant in winning new deals. Setting the direction for the development of marketing and communication plans
Areas of focus will span what we refer to as backend systems – order management, customer service, payments, replenishment, inventory, fulfillment, transportation and delivery, and post-purchase
Partner with program management to deliver products that impact revenue and conversion of the Ecommerce website
Lead product definition for the Ecommerce site from opportunity analysis to final development and delivery
Develop processes, templates and tools to delivery effectively and consistently across projects

present

Los Angeles, CA

Senior IT Product Manager Ecommerce

Los Angeles, CA

Christiansen-Sauer

present

Los Angeles, CA

Senior IT Product Manager Ecommerce

present

Working with IT Business Relationship Managers to define the roadmap for our global eCommerce platforms
Defining and executing on the eCommerce platform strategy in support of the roadmap by leading various project teams in the successful delivery of eCommerce programs across the various Kellogg regions
Contributing to the development of the eCommerce platform business case in order to secure funding to grow and transform Kellogg’s eCommerce business
Developing solutions to help ensure that products are represented consistently on the digital shelf across all eCommerce retailers
Defining the eCommerce vendor ecosystem and driving project delivery through vendor resources
Developing expertise in eCommerce systems and solutions within Kellogg, including supporting technologies and data sources such as Product Information Management, Digital Asset management and logistical/supply chain data, etc
Developing self with a broad knowledge of the application capabilities while also developing multiple areas of expertise

Education Education

Bachelor’s Degree in Computer Science

Rutgers University

Bachelor’s Degree in Computer Science

Skills Skills

Detail oriented and ability to stay focused on what is important to users and the business
Ability to think on your feet and quickly make well-reasoned decisions with limited data
Strong understanding of web services, web development, payment gateways, and key KPI’s for an eCommerce website
Capable of leading a team and getting people excited about your product vision
5-8 years of experience in product development with a focus on digital commerce
Exceptional communication abilities, primarily focusing on translating between technical and non-technical audiences
Proven track record on successfully shipping product
Ecommerce related product experience
Demandware experience
Adobe Experience Manager experience

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15 Product Manager, Ecommerce resume templates

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Senior Product Manager, Ecommerce Resume Examples & Samples

For an area of the site (e.g., home page/product page, search, cart/checkout, supply chain, mobile or multichannel) develop a deep understanding of global Levis.com and Dockers.com customers’ needs in this area. Design features and functions of the shopping experience for Levi.com and Dockers.com sites globally which are consistent with our brand, engaging and inspiring for customers, simplify the site experience and drive increased conversion on our sites
Understand the competitive environment and identify leading ideas to incorporate into design of our sites
Participate with Product team and business leaders in development of strategy and roadmap of all new site features and functions. Design features and functions, understand business benefit, evaluate ROI and prioritize to develop roadmap. Post-delivery, measure performance and optimize to drive conversion

Product Manager, Ecommerce Resume Examples & Samples

Act as the key point of contact for 1-2 PlayStation® Store scrum teams and as a partner to the Engineering Managers and Scrum Masters leading those teams
Drive features and initiatives to release while upholding business value and managing technical and business risks and dependencies
Develop and maintain comprehensive requirements and use cases that serve as the foundation for feature design and development
Collaborate with key stakeholders within the global Sony Corporation to understand market problems and develop solutions for those problems
Own feature KPIs and metrics by developing data-driven insights and an in-depth knowledge of user needs and competitive products
Min. 3 years of experience in product management or related role
BA/BS degree or equivalent experience required
Experience with transactional applications (ecommerce, digital goods) or consumer applications
Ability to collaborate and communicate effectively with a diverse group of partners including business, engineering and design
Well-practiced understanding of agile software development processes
Must be able to provide examples of prior work (requirements documents, user stories, wireframes, user flows, etc)
Ability to work independently and drive towards results
Travel for one week on a quarterly basis and also as needed

Product Manager Ecommerce / Brand Extensions Resume Examples & Samples

Work closely across various internal teams (e.g., Development, QA, Merchandising, Marketing, Design Finance, Legal, etc) to develop the product strategy and roadmap for The Online Store, Times Journeys, and other products as needed
Identify, document and prioritize product requirements (wireframes, specs, flows) based on user research/user feedback, market trends, competitor research, key stakeholders conversations and business goals. Make scope tradeoff decisions in consultation with product and business leadership teams
Work closely with engineering and project management teams to manage the product development cycle and execute on the roadmap
Define, monitor and analyze key performance metrics, clearly communicate what they represent and use them to improve our products, generate incremental revenue and identify new opportunities
Maintain a strong understanding of best in class UI design in ecommerce. Identify and act upon opportunities for improvement on existing site functionality and for ensuring consistent performance
Help manage 3rd party vendors to align product vision, set development schedule and ensure delivery of product integration per the roadmap
Some weekend and/or late night/early morning hours needed due to deployment requirements
Additional duties and tasks assigned as needed
At least 3 years of website and mobile product management experience in ecommerce with a focus on retail; preference will be given to candidates with experience working on consumer facing digital products
Ability to synthesize customer research, user data, industry trends and internal requirements into an actionable product roadmap
Excellent interpersonal and communication skills; proven ability to guide cross-functional teams through influence versus direct management
Strong analytical and quantitative skills; ability to understand financial measurements and how to impact them
Experience with Agile/scrum software development methodology and development tools like Jira ;WordPress; Magento and other related ecommerce platforms. Experience with Web analytics tools like Google Analytics. Knowledge of HTML and HTML5 technologies. Experience with wire framing programs
Willingness to roll up the sleeves and do whatever is necessary to meet team goals; takes initiative and is a problem solver
Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly, customer-facing features and communicating these through wire frames and mock ups
An understanding and passion for the Times journalism and brand

Product Manager, Ecommerce Resume Examples & Samples

For an area of the site (e.g., home page/product page, search, cart/checkout, supply chain, mobile or multichannel) develop a deep understanding of global Levis.com and Dockers.com customers needs in this area. Design features and functions of the shopping experience for Levi.com and Dockers.com sites globally which are consistent with our brand, engaging and inspiring for customers, simplify the site experience and drive increased conversion on our sites
With user experience team, design and participate in research with consumers to understand their needs and views of our sites. Incorporate into ongoing strategies
Participate with Product team and business leaders in development of strategy and roadmap of all new site features and functions. Design features and functions, understand business benefit, evaluate ROI and prioritize to develop roadmap. Post delivery, measure performance and optimize to drive conversion
Support work with wholesale.com customers. Identify features and functions that could be jointly owned/collaborated on with wholeale.com partners. Design and deliver. Drive conversion/sales of Levi’s and Dockers products on their site
1-2+ years of experience in eCommerce Product Management. Financial skills to drive ROI analysis. Business and marketing skills to drive strategy and customer focus/marketing

Product Manager Ecommerce Resume Examples & Samples

Creation of product concepts and requirements in an agile environment (use cases, user stories, etc.)
Retrieval and implementation of product related requirements as an interface between marketing, sales, planning, IT and additional stakeholders
Continuously evaluate and optimize the quality of the product or service using web analytics, user research, AB-testing and other techniques
3rd level support for direct sales customer service incl. the evaluation of customer feedback
Stay abreast of new technologies and approaches that may provide the basis for developing further valuable services in future while ensuring the products are feasible to develop
Education to graduate level; preferably in the areas of computer sciences, business or social science
Proven expertise working in eCommerce product management teams and in eCommerce feature development (>3 years)
First experience in requirement management and software specifications (use cases, workflow diagrams, wireframes, etc.)
Ideally experience with agile project management methodology
Ideally experience in working in a virtual team
Strong analytic skills and the ability to balance intuition with data in making decisions
Excellent communication skills and the ability to communicate effectively with a wide range of colleagues and stakeholders
Self-driven and independent work ethic, open for compromise yet able to follow through on given tasks
Excellent English and German language skills in both written and verbal
Willingness to trave

Product Manager, Ecommerce Resume Examples & Samples

Work with product management team to design and implement product strategy for Levis.com and Dockers.com
Evaluate functionality and drive continuous improvement to deliver conversion goals esuring project execution and delivery
Participate with Product team and business leaders in development of strategy and assisting in developing the roadmap of all new site features and functions
Assisting and supporting the partnership with wholesale.com customers in their effort to increase LS&CO brand presence amongst our partners
Bachelor’s Degree. MBA preferred

Senior Product Manager, Ecommerce Resume Examples & Samples

As part of the eCommerce Backend team, this person owns the portions of the eCommerce experience to support LS&Co’s growth objectives for eCommerce
Works with Product Management team to design and implement product strategy for Levis.com and Dockers.com
Evaluates functionality and drives continuous improvement to deliver conversion goals ensuring project execution and delivery
Support the global business in growth from $100 million to $500 million
Understand the competitive environment and identify leading ideas to incorporate into design of the Levi's and Docker's global sites
Oversee design of features and functions, understand business benefit, evaluate ROI and prioritize to develop roadmap. Post delivery, measure performance and optimize to drive conversion
Partner with wholesale.com customers to identify features and functions that could be jointly owned/collaborated to leverage the LS&CO brand to increase presence with our wholesale.com customers
5-8 years of experience in eCommerce Product Management. Financial skills to drive ROI analysis. Business and marketing skills to drive strategy and customer focus/marketing

Product Manager, Ecommerce Resume Examples & Samples

Managing the Card Acceptance portfolio revenue and cost drivers, targets, and sustainability through a product level P&L to improve profitability, quality, and delivery, against impact on shareholder value
Managing end-to-end product execution capability including strategy and planning incorporating operational implementation, risk management, and product effectiveness across the NAB Business
Managing product integration and product environment analytics (quantitative and qualitative) including competitor analysis and profiling
Collaboration with all key stakeholders across NAB to ensure effective marketing and distribution of product
Be degree qualified in a business focussed discipline
Have significant experience (5+ years) in Financial Services with strong understanding of eCommerce gateways – you may have worked in customer facing website design with integration to payments rather than on the acquiring side
Possess Project/Program Management skills (will be responsible for $30M in project activities across the Program)
Delivery focused, you'll have the ability to handle being on call (where required)
Have basic P&L Management skills

Product Manager, Ecommerce Resume Examples & Samples

Develop, prioritize and own the e-commerce roadmap based on customer needs, revenue impact and input from stakeholders and company leadership
Work closely with the development team to optimize and improve the e-commerce platform to grow our subscription business. This involves identifying opportunities, developing requirements, defining weekly sprints with project management, and coordinating with QA
Define, monitor and analyze key performance metrics for our e-commerce flows and processes, and use this data to identify opportunities, improve user experiences and generate incremental revenue
Identify and document (user flows and wireframes) product requirements for features and functionality
Participate often in team self-improvement and kaizen exercises, provide honest and regular performance feedback, and help identify process improvement opportunities
Act as the point-of-contact with key stakeholders for all e-commerce product issues; communicate your team’s priorities and roadmap, solicit feedback and build consensus for key initiatives
At least 3 years of product management experience with a digital media, technology or e-commerce company
Track record of synthesizing user data and customer research into actionable product development plans
Experience with Agile software development methodologies and experience working with technology and QA teams throughout the product development cycle
Strong written and communication skills including the ability to communicate between technical and non-technical personnel and build consensus
Knowledge of web technologies, e-commerce technologies, web development processes, and the delivery of solutions with creative and engineering components
Ability to focus on solving big problems, but willing to roll up sleeves for smaller issues to support team goals
Passion for The New York Times’s mission and commitment to be a part of our innovation and growth

Product Manager, Ecommerce Resume Examples & Samples

Develop the strategy and roadmap for your area of focus (search, browse, checkout or analytics)
Write requirements using behavioural data, customer insights, and competitive research; partner with design and engineering to ship features in monthly releases; steward testing/optimization and other go to market activities
Socialize product roadmap with stakeholders including marketing, merchandising, brand, and analytics partners
Skills & Experience
Bachelor’s Degree, preferably in computer science, engineering or other quantitative field, MBA optional
2+ years of experience in consumer web or mobile Product Management
Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
Excellent product/design sense, experience solving complex problems with simple experiences
Demonstrated experience leading complex cross-functional projects through launch while handling multiple moving pieces on a small team

Senior Product Manager, Ecommerce Resume Examples & Samples

Internalize, contextualize and advocate the mission of the Fender brand and products into new digital products
Drive and keep a cross functional team focused on the goal of the end-product
Be the arbiter of truth: collect, contextualize and drive decisions through data. Solicit feedback, explore the competitors
Drive your cross-functional teams with a consistent set of KPI’s and goals/objectives
Drive innovative thinking in the team, pushing into new territory and capabilities. That means pushing engineers, designers and other team members further than they may be comfortable with, while providing them the three C’s (context, clarity and coverage)
Work with marketing and your team on go-to-market planning
Monitor and measure products after launched as a part of the “Measure” and “Learn” portion of Lean product thinking
Clearly communicate roadmap, goals, findings, data (good and bad) to executives, stakeholders and the public at large. Be your own marketer
Either a computer science background or related engineering experience, or experience launching digital products within a commerce vertical. Deep technical understanding is a must. Life style commerce or entertainment industry related commerce a plus
7-10 years experience delivering high quality, successful consumer internet/media products
Experience working for an E-commerce/subscription based digital product
Excellent design, user experience instincts with an empathetic approach to customer development
A desire for perfection in every aspect of what you make
The ability to drive, motivate, support and earn the trust of cross functional teams
A passion for driving “Makers” and being one yourself
A great understanding of data and how to tell narratives from it

Senior Product Manager Ecommerce Resume Examples & Samples

Integrate the B2C digital channel into the company’s overall business operations and seek to deliver an outstanding customer experience while continuing to build the value of the company’s brand and expand its traditional customer base
Lead strategic eCommerce initiatives across the enterprise to deliver revenue growth
Identify, prioritize, and execute strategic opportunities for the direct to consumer eCommerce business across multiple eCommerce channels
Develop new web product concepts based on strategic priorities, industry experience, customer feedback, and marketplace research, trends, and analytics
Manage new product development and feature roadmap from strategic planning to implementation by working with cross-functional teams that include Marketing, Technology, Consumer Service
Develop streamlined process to review analytics for each initiative and report and make recommendations on a scheduled basis
Generate new eCommerce product ideas, analyze them for feasibility, quantify business impact, and take them from ideation phase to launch phase
Create Usability, AB, Multivariate tests to continuously improve existing websites and consumer experience to drive higher conversion or engagement
Conduct external research and usability studies to understand how customers are interacting with the websites and develop enhancements based on the results/ analysis
Manage vendor and agency relationships
Develop benchmarks and key success metrics per project/initiative to be measured and reported on throughout project lifecycles to allow for optimizations and necessary improvements
1) 7+ years of experience working in eCommerce Product Management or Strategy function for a large retailer or CPG company
2) Hands-on experience in managing features and functionality for eCommerce desktop and mobile websites
3) Bachelors degree required, MBA preferred. Concentration in Marketing or Business preferred
4) Ability to both work in startup like environments and within a large matrixed organization
5) Must be both analytical and strategic and embrace the challenge of dramatically increasing eCommerce revenue
6) Strong written and oral Communication Skills
7) Ability to use strategic thinking and problem solving skills to create new strategies, build business cases, and win stakeholder buy-in

Senior Product Manager, Ecommerce Resume Examples & Samples

As part of the eCommerce team, you will own portions of the eCommerce experience that drive and support LS&Co’s growth objectives for eCommerce
Areas of focus will span what we refer to as backend systems – order management, customer service, payments, replenishment, inventory, fulfillment, transportation and delivery, and post-purchase
We are closely tied to our brick and mortar business and all eCommerce features should have strong ties to our in-store experience, inclusive of refunds and returns, exchanges, inventory visibility online, and online tools to better serve our store customers
As a Product Manager focused on these BE systems, you will work collaboratively to design and implement product strategy that supports the best possible customer experience on Levis.com and Dockers.com
You will evaluate new systems and functionality that improve key aspects of the customer experience, optimize existing systems, and sunset inefficient features as we strive to deliver sustained growth
You must have a good understanding of the competitive eCommerce environment, be able to identify leading/trending ideas, communicate your findings effectively, build sound business cases, and drive innovative features to be incorporated into the design of the Levi's and Docker's global sites
Accountability is extremely important to us at LS&Co and you will be responsible for the ROI associated with your roadmap. Post-delivery, you will be constantly measuring and optimizing your products
Great partnership is part of the expectation here at LS&Co, including working with our wholesale online customers to identify features and functions that could be jointly owned/collaborated to leverage the LS&CO brand to increase presence with our wholesale online customers
Our goals are aggressive, we will be growing the global ecommerce business 5x in the coming years. Everything we design and build must be in service to meeting those goals
LS&Co is an international brand, and we support not only the Americas, but also multiple markets around the globe. Solutions should be extensible to serve additional markets wherever possible

Product Manager, Ecommerce Resume Examples & Samples

Contribute to the product vision and roadmap for eCommerce, rates, and pricing
Collaborate with product marketing to research feature requirements that balance traveler and supplier needs
Monitor and investigate customer feedback, net promoter scores, and customer service metrics to make sure customer needs and concerns are being addressed
Work closely with UX designers to research, define, and test next generation experiences that increase the adoption of the products, improve conversion of new customers, and improve customer satisfaction
Collaborate daily with the Development team to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality
Manage resolution of urgent technical issues while communicating changes to business stakeholders
Launch new products by collaborating with customer service, product marketing and marketing on go-to-market and lifecycle marketing strategies
Lead competitive watch activities to identify gaps and opportunities to improve owner and traveler experience
Collaborate with the Business Intelligence team to track and report on key metrics (e.g.adoption, conversion)
Work with the executive management team to ensure they are fully engaged in product launch decisions
5+ years ofProduct Management experience in a high-tech company
Prior experience delivering online marketplace and/or eCommerce-focused products
Proven track record managing multiple ongoing complex projects and implementation of web applications, while delivering on schedule
Experience utilizing web analytics and testing tools to aid business decisions
Ability to manage large, complex projects in a fast-paced environment
Demonstrated experience in adopting product management best practices, standards and policies
Ability to manage international projects in a fast-paced environment
Ability to collaborate closely with design and usability to drive product enhancements
High level of initiative and desire to create a world-class user experience for our customers
Experience with complex information architecture and content management a plus
Experience with online travel and/or consumer marketplaces preferred
BS or BA in related field
Must be willing to travel 10% Internationally

Senior IT Product Manager Ecommerce Resume Examples & Samples

Working with IT Business Relationship Managers to define the roadmap for our global eCommerce platforms
Defining and executing on the eCommerce platform strategy in support of the roadmap by leading various project teams in the successful delivery of eCommerce programs across the various Kellogg regions
Contributing to the development of the eCommerce platform business case in order to secure funding to grow and transform Kellogg’s eCommerce business
Developing solutions to help ensure that products are represented consistently on the digital shelf across all eCommerce retailers
Defining the eCommerce vendor ecosystem and driving project delivery through vendor resources
Developing expertise in eCommerce systems and solutions within Kellogg, including supporting technologies and data sources such as Product Information Management, Digital Asset management and logistical/supply chain data, etc
Developing self with a broad knowledge of the application capabilities while also developing multiple areas of expertise
Owning relationships with key vendors, representing Kellogg on customer advisory boards and influencing vendor application roadmaps
Provide consulting to our design tower in development of global eCommerce pipeline
Work with the GBS support organization in transitioning products/services, defining SLAs, and in developing continuous improvement plans
Strong experience in managing and delivering eCommerce solutions in a medium to large CPG organization
Knowledge of and experience with using automated data transfer platforms such as GS1/GDSN and/or 3rd party tools like Salsify, Shotfarm, etc
Knowledge and experience with 3rd party product content/image providers such as Kwikee, ItemMaster, etc
Understanding of product data submission processes and tools for major e-retailers such as Amazon (all channels), Walmart.com, Jet.com, etc
Experience integrating Direct to Consumer tools with overall eCommerce solutions
Success leading or managing medium to large project teams and people
Strong background in systems/software development lifecycle
Ability to identify and effectively resolve issues
Strong project management, analytical, process and technical skills required
Strong interpersonal skills, in developing great relationships within business and IT teams
Excellent written and verbal communications

Product Manager, Ecommerce Code Resume Examples & Samples

Position Responsibilities
Lead a team to support eCommerce merchants (cables and transceivers initially), online and offline
Support Online Store products in real-time via Online Help Chat Hotline
Select and update Online Store products and pricing with market and competition analysis
Create and update Online Store product specs, descriptions, and images
Generate Online Store product planning and forecasting
Drive inventory control for Online Store products
Coordinate and monitor RMA activities
Drive Online Store product promotion and sales with Online Store Web Master
Position Requirements
B.S. in Engineering/Science or MBA (or similar degree) required
10 years of experience working in the Server/Storage/Networking or related HW business
3+ years of experience in the Cables and/or Optical Transceiver industry preferred
Familiarity with cables and optical transceivers
Technical support and customer facing experiences
Excellent work attitude; must be a team player and customer-service oriented
Project management and team management experience strongly desired

Senior Product Manager, Ecommerce Resume Examples & Samples

Driving the product vision – creating, documenting and communicating a long-term vision that balances short and long term goals. Developing compelling business cases to gain organizational support and resources for important projects. Keeping your own work and the team's work, if applicable, aligned with overall goals
Roadmap and planning – developing and prioritizing a product plan to meet financial objectives and fit within the overall product strategy and corporate plans. Incorporate ROI analysis in all product opportunities. Creating realistic plans, setting goals, aligning plans with company goals, planning for and managing resources, creating contingency plans, coordinating/cooperating with others. Establishing evaluation criteria upfront to determine product success and managing the ongoing measurement of the product. Provides input to the overall product roadmap in alignment with the strategy of the business and influences that strategy as needed. Establishes reputation for thought leadership for assigned areas and communicates strategy for same to all levels of the organization, building consensus where appropriate
Partner with product owner and technology team to understand existing and emerging technologies and trends to better identify opportunities for product improvement
Work with others across Cox Automotive companies to identify potential product integration touchpoints or opportunities to provide better overall solutions or revenue growth. Vet those opportunities with Product and Development teams and document opportunities in proposals
Develop and continually foster a deep understanding of the respective market along with direct competitors and potential substitutes. Leverage this understanding into identifying new opportunities which are rationalized, material to creating market leading solutions and offer a clearly defined and expected value (e.g., revenue)
Financial management – monitoring financial and KPI performance of the assigned product revenue stream(s), reporting to management and proactively identifying risks, as well as opportunities to improve performance
Driving Major Product Initiatives – Driving product discoveries, documenting market needs and delivery for major projects and new product initiatives, including the management of the overall schedule of the project (including setting the target timelines--in consultation with the team--communicating the schedule, and ensuring that appropriate check-ins happen with stakeholders and executives). Serving as an interface between all stakeholders, demonstrating end-to-end thinking, gathering and documenting product requirements, and developing product launch and go-to-market plans. Create appropriate milestone reviews for leadership to ensure issues, opportunities and roadblocks are understood and actionable
Managing agile product development process – writing and prioritizing features for development that deliver client value and communicating with product owner to ensure stories are aligned and partnering with development team to understand existing and upcoming technology to continuously improve
Product expertise – Viewed as the expert on their assigned products/channels/initiatives, readily knows key business/client statistics relevant to their areas of responsibility. Actively tracks the industry, key competitors and market trends
Client & Partner management – Manage client and partner relationships in conjunction with sales and operations, including resolving issues and proactively seeking input and feedback on products. Key in the creation of proposals for new partner deals and an active participant in winning new deals. Setting the direction for the development of marketing and communication plans
Organizational communication – Develop and maintain strong management controls throughout the product lifecycle that create visibility and appropriately inform the organization. Develop and maintain strong cross-organizational relationships, partnering with colleagues within Technology, Sales, Marketing, Operations and other relevant functions within Cox Automotive Media Group and across Cox Automotive in general
Some overnight travel (up to 25%) by land and/or air
Problem solve – to proactively recognize problems and respond, systematically gather information, sort through complex issues and data, seek input from others, address root cause of issues, make timely and/or difficult decisions, use consensus when possible, communicate decisions to others and use good judgment in escalating or validating decisions to management. Works cross functionally to acquire relevant insights and troubleshoot issues
Prioritize – balance a varied workload and address high priority or urgent items while keeping long term deadlines and goals in balance. Takes initiative to identify the critical few items required for success, shows energy, reacts to opportunities, instills urgency in others, sets interim milestones and meets deadlines
Build long term relationships – operate within the organization's formal and informal structures, proactively build allies and relationships across departments, use allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization. Has experience and skill in effectively managing across functional and organizational lines. Partner at a strategic and tactical level with business, Client Support, and Technology Group Leaders. Maintains close, candid working relationships across the organization at multiple levels and begins to establish solid respect among executives throughout the company
Communicate effectively – can create and deliver effective presentations to peer groups, company executives and partners. Can create accurate and punctual reports. Shares information and ideas with others, has good listening skills. Is able to run effective meetings and requirements gathering sessions with peers and other teams. Is prepared to defend a perspective when decisions are questioned. Is comfortable providing both positive feedback and suggestions for improvement to peers in a direct, professional manner
React to change effectively – flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism
Innovate – generates new ideas, proactively challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively. Balances need for innovation with the practical/immediate needs of the business and provides direction to teams and direct reports, if applicable, in making appropriate trade-offs
Be a leader – leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others. Ability to lead with versatility, adapting style to meet the needs of diverse individuals and teams. Anticipates and resolves conflicts, turns team diversity into an advantage, leverages unique team talents, manages collaboratively, provides engaged leadership. Is direct but tactful. Is able to professionally communicate issues and negotiate at multiple levels and with diverse groups of stakeholders to achieve desired outcomes. Begins to establish a visible presence and clear "command" of assigned areas. Earns consistent respect of other teams across the organization and with our client base
Focus on results – targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, and accepts accountability. Communicates variances to plan proactively with relevant stakeholders
Demonstrates a strong understanding of respective client preferences, actively seeks out client feedback related to their channel/initiatives, evangelizes the overall product strategy and roadmap as well as the supporting initiatives, educates internal stakeholders, clients and partners about product vision and product releases, exhibits a commitment to well designed and executed products. Understands the relationship between client experience and standard financial metrics
Self-development – Actively looks for opportunities to bring a different perspective to their work, values outside influences as essential to innovation and creativity, figures out ways to make these things a deliberate part of their job (e.g., books, magazines, webinars, blogs, podcasts, seminars, conferences, friends at other companies, etc) and encourages internal discussions and knowledge sharing
Bachelor's degree (B. A.) from four-year college or university; or six to eight years related experience and/or training; or equivalent combination of education and experience
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, presentations, graphics, etc
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, clients, and the general public
Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Senior Product Manager, Ecommerce Resume Examples & Samples

Define overarching shopping experience strategy, identifying and prioritizing business desires and other opportunities to maintain our position as the market leader in online Beauty
Collaborate with key executive stakeholders, balancing competing interests and needs across the organization to arrive at a clear vision, communicating effectively and aligning various partners along the way
Develop processes, templates and tools to delivery effectively and consistently across projects. Define metrics for success and measure progress. Partner with the business teams to drive the Client Experience roadmap
Help define initial product and project strategy, identify implementation options and guide business partners on recommendations and prioritization
Drive requirements from concept through launch while partnering with both internal Sephora Engineering resources and external party development partners and vendors
Manage the day to day activities of defining and prioritizing requirements and incident tracking
Assess technical questions and partner with Engineering where needed to reach a resolution
Pro-actively monitor industry trends in digital experiences, including new capabilities, technology, vendors and tools
Develop success metrics and ensure ability for on-going monitoring of post-launch results through analysis and reporting
Create, document and implement processes where needed to achieve desired strategies
Drive continual product improvements and inform the product roadmap with new ideas based on ongoing customer research, market/competitive analysis, and product performance
Develop processes, templates and tools to delivery effectively and consistently across projects
Define metrics for success and measure progress
3-5 years experience in product management with a successful history of launching highly effective products for large transactional websites
5-7 years of consumer-based online experience

Product Manager, Ecommerce & CRM Resume Examples & Samples

This role leads in all phases of the product lifecycle, and responsibilities will span from concept through to launch and integration
Manage Product Roadmap, Priorities, Resource Forecasting and Product Release schedule for the CRM system by coordinating with all stakeholders
Determine customer and roadmap impacts of critical feature issues and prioritize those fixes appropriately
Initiates and manages idea generation, gap identification, financial attractiveness, feature prioritization, and feature definition for products
Bachelor’s degree in a related field or equivalent experience
Candidate must be a Subject Matter Expert (SME) in CRM(ex: Experian, ..etc), Retail Ecommerce/Mobile applications
Experience with Product Management for CRM systems
Previous experience with Agile development methodology
Experience with Project Management Software
Strong communication and presentation skills are needed with the ability to communicate technical concepts to non-technical audiences (Marketing, Stores, Customer Services) as well as translate customer and market data into technical requirements documents

Senior Product Manager, Ecommerce Resume Examples & Samples

5-8 years of experience in product development with a focus on digital commerce
Strong understanding of web services, web development, payment gateways, and key KPI’s for an eCommerce website
Ability to think on your feet and quickly make well-reasoned decisions with limited data
Exceptional communication abilities, primarily focusing on translating between technical and non-technical audiences
Detail oriented and ability to stay focused on what is important to users and the business
Capable of leading a team and getting people excited about your product vision
Ability to identify gaps and jump into them as needed
Proven track record on successfully shipping product

Product Manager Ecommerce Resume Examples & Samples

Translate data and consumer feedback into business requirements for future developments of new features on the website
Map out the strategy around our key third party vendors, ensuring we’re using them in relevant, innovative ways online
Work directly with our vendors to shape their optimization pipeline
Treat NPS like your direct wire to our consumers
Share reporting into performance and trends and making this visible for the wider organization
A data driven mind-set. If you don’t have a passion for data, this role is not for you
Commercial way of thinking, whilst primarily focused on the site experience
You should be able to adapt your message to your audience, be IT developers or executives
Understanding of analytics software such as Adobe Analytics
Technical capabilities on the browser / server side would be beneficial
Fluent English and ideally one other European language
At least 3-5 years’ experience working in a similar role in eCommerce