Manager, Ecommerce Resume Samples

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L Rowe

Lillie

Rowe

154 Dalton Crossroad

Houston

+1 (555) 885 5954

154 Dalton Crossroad

Houston

Phone

p +1 (555) 885 5954

Experience Experience

Detroit, MI

Manager Ecommerce

Detroit, MI

Stokes-Deckow

Detroit, MI

Manager Ecommerce

Global IT
Develop strategic plans for programs. Identify program growth opportunities - including cost/benefit analysis of new ideas. Adjust strategy as overall TRU business &/or e-Commerce business objectives evolve
Improve and streamline the vendor on-boarding process to grow the business
Work with cross functional divisions to obtain, develop, and create processes to deliver on the strategy
Provide direction to the vendor fulfillment assistant managers and guide them to fully understand all facets of the vendor fulfillment business
Create weekly, monthly, quarterly and yearly analysis to be presented to the business owners
Manage and support partner relationships; responsible for helping to develop and ensure performance strategy and evolution of partnerships

San Francisco, CA

Manager, Ecommerce

San Francisco, CA

Steuber Inc

San Francisco, CA

Manager, Ecommerce

Monitor/track campaign performance on an ongoing basis, working closely with Analytics Manager
Provide customer service to Managers/Artists in a professional manner
Ownership and management of measurements and monitoring key performance indicators
Working with businesses to develop advertising campaign schedules and identify best practices for implementing campaigns
Manage and execute against project plan and delivery commitments
Work with graphic designers to develop all assets for web stores including banner ads, product shots, ads, cohesive design look for overall web store
Using ecommerce innovation to develop product bundles and retail mechanics to create engaging retail proposition to fan base

present

Chicago, IL

Client Solutions Manager, Ecommerce

Chicago, IL

Hoeger-Kulas

present

Chicago, IL

Client Solutions Manager, Ecommerce

present

Project manage complex work streams
Manage and provide consultation on complex advertising solutions and integrations
Articulate and update clients on FB product and developments
General Management
Manages revenue delivery and budget spend
Manages and consults on complex advertising solutions and integrations
Relationship & Management

Education Education

Bachelor’s Degree in Marketing

Georgia State University

Bachelor’s Degree in Marketing

Skills Skills

Able to work on high profile artist with a professional quality
Advanced knowledge and use of Microsoft Excel (e.g. nested IF statements, pivot tables, VBA) for data use and reporting; basic knowledge of XML
Strong leadership and influence skills with the ability to guide multiple teams and stakeholders without positional authority
Ability to generate innovative creative concepts and proven ability to execute
Well-organised, able to set priorities and be detail-oriented
Strong experience with ecommerce and the ability to drive sales with creative marketing ideas and strategies
Able to work independently, solve problems, take initiative and use good judgment
Basic technical knowledge and experience with HTML
Ability to work autonomously, act quickly, solve problems, and be a “self-starter”
Demonstrated ability to grow sales, increase conversion and acquire new customers

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Technical Project Manager Ecommerce Resume Examples & Samples

Primarily responsible for small to medium sized projects, with opportunities to work with larger projects. May be tasked with assisting a Program Manager with subtasks/subprojects of a larger project or program of projects
May be aligned with a scrum team to perform scrum master responsibilities
May be tasked with non-project related administrative work, such as executing statistical reports from historical project data, updating documentation to reflect continual changes to the code base, administering users on the documentation server or assisting a Program Manager with tasks related to a larger project
Gather necessary assets required for development of each product, including but not limited to: specifications, HTML, images, test data, and any additional technical documentation required
Provide necessary feedback to project stakeholders. Examples include specification feedback, issue escalation to managers or scope changes/clarifications to project resources
Manage project handoffs between functional teams according to guidelines specified in Ticketmaster’s development policies
Maintain accurate project reporting information and up-to-date project assets
Demonstrated ability to manage software development projects from initiation through rollout
Successful track record in working with cross-functional business and technology teams to define, develop, test and launch new products
Experience in authoring business and technical requirements. Strong writing and documentation skills are a necessity
Typically 3-5 years experience in a software development environment, preferably with consumer oriented projects (desktop and mobile) with a regular release cycle
Bonus: Familiarity with SaaS concepts, relational databases, project management tools, and UNIX-based environments are a huge plus. Experience working with Scrum/Agile teams--either as scrum master or in other capacities
Experience with iOS and Android Platforms, mobile technology and guidelines, and implement scalable mobile apps, including best practices for the design and development of advanced mobile solutions
Familiar with APIs and end to end integration projects
Be able to work with various teams and provide traceability of dependencies

Manager, Ecommerce, SEA Resume Examples & Samples

Help define and actively drive SEA eCom targets (OTB, net sales, margins, sell-out KPIs like topline, conversion rates, traffic, stock cover)
Monitor and follow-up on key contractual terms/commitments with/from eCom business partner on topics like technical, eCom marketing, customer service, product returns, legal compliance, brand image/communication, reporting, etc
Manage and coordinate SEA go-to-market plans & eCom buy with eCom business partner by
Defining range profile relevant to eCom in consultation with Retail Merchandising and Category Marketing & based on historical sell- throughs and market needs while managing buy within pre-defined OTB and aligning overall buy dynamics with eCom business partner
Managing range roll out within agreed dates & implementing relevant marketing activation for product launches
Ensuring eCom pricing, distribution & mark-downs across all markets are in compliance with SEA & market specific guidelines
Providing strategic commercial inputs to category & channel teams on product/concept/campaign performances on eShops
Coordinating acquisition of relevant product contents from Global database or other eCom markets and in some cases locally
Supporting additional buy on injection packs, special launches, etc
Being point of coordination for eCom business partner, brand coms, country commercial teams & 3rd party agencies or offline partners in executing eCom performance marketing initiatives
Reporting and data anaytics on agreed KPIs within agreed timelines
Drive periodical update meetings with eCom business partners (weekly), brand coms (weekly), country teams (quarterly), brand site (monthly)
Drive alignment on eCom and Omnichannel topics (e.g. UX, CRM, special launches) with Global/Regional eCom teams and eCom business partner
Coordinate eCom CRM activities with SEA CRM team
Manage regular operational topics like replenishments, warehouse & customer service coordination, product returns, stock issues, etc
Develop eCom team through effective coaching, training & motivation
Establish systems & processes around new workflows to drive efficiencies
Being eCom representative in Singapore management team
At least 5 years of product management, marketing or retail experience with a recognized top tier brand
Exposure to on-line business is highly preferred
Exposure to merchandising & brand communication aspects is essential
Min 2 years of managerial experience
Strong Analysis & Problem Solving skills
Very good planning & organizing abilities
Result driven personality
Good leadership qualities
Online savvy

Project Manager, Ecommerce Merchandising Resume Examples & Samples

3+ years in an eCommerce business (retail preferred)
Demonstrated web content and site management experience
Proven ability to work on multiple assignments simultaneously in a fast-paced environment
Proven track record of learning new systems at a subject matter expert level
Experienced user of GSI, Hybris, Endeca web publishing tools
Strong understanding of website technology, methodologies and concepts

Associate Manager Ecommerce Resume Examples & Samples

Partner with the business to ask in-depth questions to ensure complete understanding of the business objective. Identify possible solutions. Document objectives & solutions
Analyze reports, provide feedbacks and insights; develop test strategies and make recommendations. Share expertise on trends and daily business functions
Create and develop process guidelines, document process & provide solutions on process pain-points with SOPs to then be executed with Manager Approval. Define and plan milestones and deliverables for assigned projects responsibilities / small to medium sized projects
Manage functional relationships with key internal and 3rd party partners; develop approaches to strengthen partnerships
Develop and present ideas for strategic planning for 3rd party programs to increase sales and streamline processes. Be able to execute with manager approval
Provide guidance, training and direction to the Vendor Fulfillment Coordinator and Analyst
New Vendor On-boarding
Development and execution of Dropship initiatives to grow the business and improve efficiencies (i.e. reports, projects, backup/coverage
Develop and maintain Standard Operating Procedures and recommend improvements
Address vendor performance escalations including backlog, inventory status and fulfillment accuracy
Work with vendors and customer service to resolve escalated order issues in a timely manner
AP/Undeliverable Supervision
4 - 6 years account management experience for Consumer Brand or retailer
Experience with multiple accounts and/or programs
Detail oriented and thorough

Account Manager Ecommerce Resume Examples & Samples

Build and maintain a strong relationship to our clients
Work closely with the various sales and marketing teams both globally and locally to increase revenue, retention and contribution
Manage and support the execution of new business, marketing and IT requirements

Manager Ecommerce Resume Examples & Samples

Partner with the business to ask in-depth questions to ensure complete understanding of the business objective. Recommend new strategies and programs that increase 3rd party business sales and optimize existing programs, business practices and processes. Put together comprehensive documentation of objectives, solutions & timelines
Lead projects to identify key performance indicators & develop new reporting formats for the business. Own development of dashboards and analysis to answer strategic questions for the business. Report on the state of the business on monthly or quarterly basis and present to key internal partners at least twice a year. Perform assessments to align technology and reporting solutions with business initiatives
Lead & improve processes for 3rd party businesses. Develop quality deliverables, including business process flows, SOPs, business requirements, functional requirements, system use cases, test cases and requirements traceability
Lead and develop functional relationships with key internal and 3rd party partners; ensure industry standards and best practices are implemented and evolve partnerships as needed. Identify new opportunities and partnerships, make recommendations and support new partner development
Develop strategic plans for programs. Identify program growth opportunities - including cost/benefit analysis of new ideas. Adjust strategy as overall TRU business &/or e-Commerce business objectives evolve
Improve and streamline the vendor on-boarding process to grow the business
Work with cross functional divisions to obtain, develop, and create processes to deliver on the strategy
Must be capable of understanding the end-to-end order flow, operational processes: both front and back-end processes (understand data flow and integration), and should be able to analyze the business and identify insights to support business actions that deliver on growth, streamline efficiencies and provide cost savings
Provide direction to the vendor fulfillment assistant managers and guide them to fully understand all facets of the vendor fulfillment business
Create weekly, monthly, quarterly and yearly analysis to be presented to the business owners
6 - 8 years account management experience for Consumer Brand or retailer
Expertise managing a portfolio of accounts and/or programs
Bachelor’s degree in business management or equivalent experience required
Embraces change
Great communicator and cross-functional team player
Proven and effective manager of people and 3rd party resources

Manager Ecommerce Operations Resume Examples & Samples

Manage the day-to-day operational KPIs and work with direct reports in driving improvements along the following: order reviews & cancellations, chargebacks, returns, back-order and pre-order management
Manage relationship with 3rd Party payment gateway and fraud management provider. Ensure that the team is receiving the best quality service of our partners and providers
Liaise with Worldwide MIS on technical issues related to systems supporting the operational side of the business. Submit issue tickets to support team and communicate longer-term enhancements to the development team. (Note: Technical development is managed at world-wide level)
Understand role of operations in driving the annual Sales goal for the business
Partner with eMarketing and eMerchandising to understand front-end programs and their potential impact on the operations of the business. (e.g. quality traffic, special campaigns, merchandising mix, etc)
Partner with the Client Sales & Service team on customer service investigations, ensuring that Client Satisfaction ratings continue on upward trajectory
Leverage internal and external data to understand the ever-evolving e-commerce landscape and how it impacts the business – today and in the near term. Anticipate trends and develop pre-emptive actions. The penetration of online sales in the US is such that these trends can impact the overall business

Client Solutions Manager, Ecommerce Resume Examples & Samples

General Management Oversee delivery and revenue recognition for the businesses/accounts you are assigned to Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)
Manages revenue delivery and budget spend
Responsible for educating clients and agencies on best practices

Senior Consulting Manager Ecommerce Solution Resume Examples & Samples

Shaping and leading the business and technical solution implementation
Developing implementation plans and leading teams to execute project deliverables to schedule, budget and performance goals
Managing project financials. Assessing and managing risk throughout the project lifecycle and making adjustments as needed
Cultivating follow-on opportunities at clients and developing compelling business case/proposals to new business opportunities
Providing coaching and mentoring to team members

Consulting Manager Ecommerce Solution Resume Examples & Samples

Shape and deliver e-commerce related Projects
Identifying and prioritizing client value creation opportunities based on research and analysis activities and an understanding of client visions and needs
Leading the business and technical solution implementation
Client Relationship Development and Management

Project Manager Ecommerce Resume Examples & Samples

Participate in the definition of global segment or country specific product strategy, product design, business requirements and drive product development and implementation. And/Or Participate in the definition and directly manage country specific or product segment strategy, product revenue, market adoption and penetration goals to expand product category and achieve/exceed defined product and corporate objectives
Responsible for product management including participation in product teams to develop new programs and manage existing programs to grow penetration/ activation/ usage of Visa products and services
Participate in the identification and prioritization of product, platform, market and/or service innovations to protect and grow existing revenue streams and to grow new revenues for assigned products. Manage country and/or segment and implementation of business plans aligned to product strategy
Conduct moderately complex to complex analysis of business opportunities, market trends, gaps, emerging segments and business trends
Build and enhance relationship with internal and external partners, fostering strong business alliances between Visa and client institutions
Participate in the development and drive implementation of product tools to track and manage product performance
Review client landscape and recommend, develop and implement new and creative approaches to growing the Visa business
Bachelors/Degree or equivalent experience; Typically requires a minimum of 5-7 years business experience with experience in card payments industry, corporate banking or card processing preferred (AP, Canada, LAC, US) OR Professionally qualified or equivalent with professional experience or equivalent combination of education and experience. (CEMEA)
Demonstrated track record of implementing product strategies based on business objectives that deliver measurable business results
Analytical, fact-based and the ability to synthesize and organize data/information
Strong written and verbal communication skills, interpersonal and presentation skills and the proven ability to influence and communicate effectively
Strong planning, organizational and problem solving skills
Ability to translate product complexities into practical business solutions appropriate for Visa and its clients
Flexible and creative thinker with the ability to identify business tradeoffs and manage uncertainty

Program Manager Ecommerce Resume Examples & Samples

Minimum 8 years of experience in Project Management with experience at the Program level overseeing all phases of software development
Experience managing third-party vendors
Strong communication skills and the ability to influence
Ability to develop and maintain positive and productive working relationships with key collaborators both internal and external to the organization
Strong knowledge of the Direct to Consumer business, as well as large-scale Ecommerce environments is preferred
Ability to multi-task multiple projects as simultaneously
Bachelor Degree, MBA preferred

Senior Project Manager Ecommerce Resume Examples & Samples

Site Roadmap
Highly developed interpersonal and communication skills
Fluent in English, both written and verbal, another European language would be an advantage
AB/MVT testing experience
An understanding of technical capabilities on the browser and server side
Experience with analytics software like Adobe Omniture
5-8 years of working experience within eCommerce with a focus on conversion rate optimization a must

Manager, Ecommerce & Fraud Investigations Resume Examples & Samples

Minimum 2 years of loss prevention/eCommerce experience
Minimum 2 years investigative experience
Valid CA state driver’s license
Must be available to work on weekends, holidays, nights or 24/7 as required
Must be able to travel
Excellent written and oral communication skills to effectively communicate with large audiences and with all levels of the organization
Knowledge of payment processing and credit card industry regulations preferred
Thorough knowledge of MS Excel, Work and PowerPoint
Strong analytical skills and possess multi-tasking ability to handle multiple investigations at one time
WZ certification preferred
Quick thinker with the ability to make sound decisions
Ability to work independently and manage time effectively
Management experience preferred

Client Solutions Manager, Ecommerce, Spanish Resume Examples & Samples

Develop a deep knowledge of Digital Marketing, Ecommerce, and accompanying Facebook solutions
Build and manage relationships with key clients and agency partners (media, creative, marketing partners)
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships
Analyse data and insights to guide strategy and implementation of Facebook solutions
Platform and Product Expertise
Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business
Influence product innovation based on client needs and feedback
Media Planning, Strategy, and Measurement
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesize results into recommendations)
Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations)

Manager, Ecommerce, Origins Online Resume Examples & Samples

5+ years related ecommerce business experience
Proven experience with online marketing including search, email, and social campaign strategies
Ability to manage timelines, budget and project resources
Excellent communication and follow-up skills; ability to multi-task a must
Retail or prestige beauty experience a plus

Customer Service Process Manager Ecommerce Resume Examples & Samples

Define processes across functions and departments that ensure all stakeholders have a clear understanding of their roles and responsibilities, timelines and deliverables
Implement processes by providing documentation, training and support to all stakeholder affected
Alignment of processes, reporting and training across our customer service sides
Monitor processes by defining performance metrics and monitoring these by providing weekly reporting, for example kpi report, contact reasons, etc
Providing ad-hoc reporting for various stakeholders supporting the decision making within the organization
Improve processes by regularly reviewing processes and their performance indicators and drive change across the organization
Review new processes requirements against the current landscape environment/processes and be subject matter export for all issues that are not covered by our standard processes
Drive changes to our system environment to either introduce new or improve existing processes
Supporting projects impacting customer service
Highly developed understanding of thinking in systems, processes, roles and responsibilities
4 years of working experience in customer service or project management
A strong knowledge of customer service and backend processes and systems
Advanced analytical skills
Solid project management skills
University degree in logistic, finance, supply chain management, economics or similar process driven discipline, or equivalent relevant experience
Minimum of 4 years of working experience in managing processes in an online consumer-facing high-transaction environment, warehouse management or order book management
Traveling 20% of your time

Manager, Ecommerce Fulfillment Resume Examples & Samples

Maintain expected service level agreement based on departmental requirements
Develop new ideas to improve efficiency throughout the internet functions
Oversee fulfillment activities for the respective department you are assigned
Maintain budget guidelines for associate and temp labor
Maintain a consistent flow of productivity throughout all areas of inbound

Manager, Ecommerce Operations Resume Examples & Samples

Creation and implementation of new client ticketing sites
Maintenance of ticketing sites
Entering/uploading data into back end of Ticketing site
Responsible for box office communication(s) on day of show
Set and meet specific deadlines with regards to Ticketing campaigns
Coordinate logistics with tour crew/on site concierge to create seamless experience for the fan
Creation and maintenance of daily lists of customer data for use by the artist management and fulfillment department
Liaise with our customer service, fulfillment, and ticketing departments to ensure customer satisfaction is met in all aspects
Manage all label ticket bundle programs and execute with key partners (TM)
Explicit attention to detail
Excellent customer relation’s skills
Strong leadership and problem-solving skills
Able to work independently and efficiently to meet deadlines
Strong sense of accountability, willing to take responsibility
Ability to think conceptually, while attending to details
Self-motivated, detail-oriented, and organized
1-2 years previous experience
College Degree preferred

Manager Ecommerce Resume Examples & Samples

Support the execution of programs – taking lead where appropriate; provide additional insight of best practices
Manage projects by driving timely deliverables and ensuring cross-functional teams are on-point for their deliverables
Manage and support partner relationships; responsible for helping to develop and ensure performance strategy and evolution of partnerships
Complete and utilize advanced analysis of business to define and refine strategy
Recommend and support the execution of recommended changes; provide additional insight on best practices
Recommend and support strategic plans--drive alignment between initiatives and goal
Identify opportunities and trends for operating performance improvement through hands-on testing, analysis and cross-functional interactions with focus on key digital opportunities
Sponsor and champion operating improvement initiatives
Collaborate with cross-functional groups to develop Best Practice initiatives
Create Best Practice/SOP program documentation
Establish metrics for measurement of initiatives
Collect weekly/ monthly data to evaluate the success of process improvement test programs
Continue to build and develop a mindset of continuous improvement within the organization
Participate in cross-divisional task force and ad hoc meetings as needed
Manage internal programs
Bachelor’s degree or equivalent experience required; MBA preferred
6 - 8 years’ experience
Experience with long term strategic planning and program development
Broad knowledge of business and the media technology industries
Develop and implement operational processes
Demonstrated success in working effectively with internal business partners, vendors, and consultants
Strong interpersonal and communications skills, with the ability to work effectively with all levels of the organization
Strong preference given to candidates with multi-channel, multi-concept B2C & eCommerce background

Project Manager Ecommerce Resume Examples & Samples

Ability to produce project documentation
Basic knowledge and ability to discuss web copywriting, user interface, user experience, visual design
Some technical basics of front end and back end web development
Some experience in web analytics
Experience in release and risk management would be preferred
Passionate about all things web and digital, both in your work experience and personal projects
Understanding of the complexities of eCom development, with a focus on the impact of change and dependencies
The ability to think independently and perform in a fast paced environment is also necessary
The ability to prioritize multiple projects and independently follow through with detail required

Assistant Manager, Ecommerce, Clinique Resume Examples & Samples

Retention Marketing & Customer Analytics
4+ years experience in Ecommerce/online marketing
College degree required; BA/BS in marketing or a related discipline preferred
Analytical skills highly regarded
Must contribute in strategic recommendations
Highly proficient in Microsoft Word and Excel

Manager, Ecommerce & Digital Analytics Resume Examples & Samples

Working with the Director, eCommerce Marketing, develop overall eCommerce & digital program dashboards for department and key business stakeholders to optimize business processes and performance
Interpret all digital data to support eCommerce Operations and Trade teams
Interpret all digital data generated through digital campaigns, including but not limited to: display advertising, retargeting, SEM, SEO, email marketing, etc
Build learnings during and after campaign completion to optimize future campaigns and continuously improve eComm objectives
Analyze overall online results and trends in order to assist in making appropriate recommendations and present results / findings to team
Demonstrate ability to translate business objectives into KPIs for the purpose of developing tagging solutions for future advanced dashboard requirements
Responsible for the development and insights of monthly, quarterly & annual digital reporting (automated or otherwise)
Collect performance data from all internal and external data sources
Manage timeline for all digital reporting
Provide eComm team with key research and insights to help steer quality digital strategies
Actively engage with industry partners to build relationships and grow/plan future phases of our analytics program and tools
Work with eComm team to set-up and manage A/B testing program to optimize customer experience online
Plan, set-up and manage analytics tools and site tagging as required
Work closely with eComm team to assist with SEO efforts including link building and optimization to ensure analytics tagging and implementation supports business needs
Assist with any and all other eCommerce functions on an as-needed basis
5 to 7 years of previous experience in a similar role with emphasis on eCommerce and digital analytics
Experience in leveraging insights from data and prioritizing testing opportunities by highest ROI, taking into account development cycles, existing assets and business objectives
Expert using website analytics tools such as Google Analytics and Omniture
Ability to manipulate and analyze large, multi-dimensional sets of data and clearly articulate findings
Experience in understanding digital media, SEM, SEO, email and digital online marketing programs
Ability to communicate clearly with non-analytical team members
Experience using Adobe: Test & Target or equivalent
Thrives in fast-paced environment
Tag Manager experience
Experience with tagging debugging tools such as Omnibug, ObservePoint, etc
Previous experience in retail and/or luxury brand(s)
JavaScript experience an asset (not mandatory)

Senior Project Manager, Ecommerce Resume Examples & Samples

Facilitate and lead the definition of project scope, goals and deliverables
Create a project plan, timeline and identify the relationships between work tasks using standard project management tools. Identify resources necessary to accomplish project tasks and the appropriate work effort required from those resources. Direct all personnel resources necessary for the project. Monitor and report on total project progress including identification and management of project changes and interventions to achieve objectives
Track and report project actual expenditures as compared to the budget and effectively manage the project to successful completion within tolerances. Monitor the project direction, ensure the project scope is maintained and insure appropriate change control procedures are followed
Demonstrate strong knowledge of direct-to-consumer order fulfillment and contact center business processes
Able to quickly learn multiple business processes and systems. Must be able to effectively partner with multiple company departments and external team members to ensure solutions meet all business needs. Must be able to work with Information Technology and Financial Departments to ensure business requirements can be properly supported. Must be able to provide guidance, information and prioritization of resources for third party partners and vendors
Ability to re-plan a project or to reflect changes to priorities, cost, scope, schedule, budget and resource availability
Successfully manage multiple and complex projects
Prepare effective written correspondence and effectively present information in a group setting. Communicate frequently with management and business partners to clarify and resolve system issues/concerns. Occasionally present to executive staff proposals, recommendations, or status reports
Maintain proper lines of communication across entire project team and within the Ecommerce organization. Maintain and distribute project support documents, management tools and meeting documentation
Provide input and make recommendations to management for resources, budget, projects and priorities by communicating results, needs, schedules, and other tasks. Periodically measure and report issues related to quality and risk
Design and maintain the project filing systems and document storage and distribution guidelines
6-8+ years of Project Management experience
Undergraduate degree (or equivalent) - Business, Logistics, Supply Chain or Engineering concentration preferred
2-4 years direct-to-consumer fulfillment and customer contact experience with strong business and process knowledge
Proven track record of successfully driving and managing multiple, complex projects
Strong interpersonal communication skills, analytical and problem solving skills
Proven experience in risk and change management
Excellent presentation and meeting leadership skills
Strong leadership, negotiation, organizational and facilitation skills
Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
Ability to work under pressure, meet deadlines and handle multiple projects simultaneously
Access Database skills required
Achieves results / Has Bias for action. Achieves stretch results. Strong bias for action with sense of urgency and high energy. Practices collaborative working environment to achieve more
Customer focused. Has ability to look from customer’s view. Understands the business processes required to maintain the high level of customer service that RalphLauren.com customers expect while continually pushing the business to look for the best cost solution
Uses effective communication skills. Candid, clear and concise in communication. Effectively matches style, tone and method to audience. Connects with intended audience. Manages communication and feedback within the organization
Displays leadership / team orientation. Works collaboratively to achieve organization’s success. Effectively uses position and interpersonal skills, mobilizes and inspires others to take action (situational leadership). Willing and able to lead beyond area of expertise

Pricing Manager Ecommerce Resume Examples & Samples

Provide day to day price administration support across the Channels to inform stakeholders and action upon findings
Highlighting and exploiting margin opportunities within key categories, internal & Direct to Consumer channels
To work cross-functionally with a variety of internal departments, including sales, category management, ecommerce, marketing and accounting, to ensure that the pricing methodology complies with company policies and maximises profitability
To provide/build industry expertise on pricing trends and competitor pricing
Monitor price and market movements on art/cat level and recommend corrective actions to become on par/relevant in market
To work closely with internal stakeholders to develop and roll out pricing models and strategies for product and services, ensuring that any price change is clearly managed, aligned and communicated to those stakeholders
Influencing stakeholders across the business
Collaborate with master data team to ensure that pricing data is set up and maintained correctly and kept up to date
Execute clearance pricing strategies for big sale events as well as dynamic pricing all year round
Becomes owner of the available tools and is responsible for further improvements
Close collaboration with finance to determine the impact of change
Demonstrable expertise and application of merchandising within a digital marketplace
Knowledge of online marketing tools and ability to follow up and analyse online performance data
Experience and knowledge of trading in a multinational and omnichannel or multi-channel environment
Ability to influence stakeholders across departments and borders without direct reporting lines
Strong analytical skills with a data driven mind set
PC literate with excellent English proficiency
Commercial/business acumen
Degree or Diploma in Business/Marketing Management
Knowledge in merchandising as well as eCommerce knowledge
Minimum 2-3 years of product management experience with a recognised top-tier brand
Minimum 2-3 years’ experience in online merchandising

Manager Ecommerce Financial Planning & Analysis Resume Examples & Samples

Fiscal year eCom profit maximization through
Own Fiscal budget process aligning with expectations from Executive Team
Providing business performance transparency and identify issues
Enhance KPI related data accuracy including Store Traffic data
Supporting Senior Director eCommerce / function heads to work on action plans in terms of profit
Develop and update SBP2020 financial goals highlighting key strategic action points
High level understanding of all processes and functions and problem solving
Intermediate to advanced skills in MS Office
Fluency in English and Japanese
3+ years finance experience
3+ years retail experience
1+ years eCommerce experience
1+ years people management experience

Client Solutions Manager, Ecommerce Resume Examples & Samples

Has a deep knowledge of (Digital) Marketing, Technology, and accompanying Facebook solutions
Has used ad tech technologies and understands how to implement them for an effective and efficient marketing strategy
Able to present in front of C-Level representatives at key clients
Ability to work cross-regionally and cross-culturally

Client Solutions Manager, Ecommerce, French Resume Examples & Samples

Work and collaborate with diverse group of internal cross functional teams
Marketing Solutions Expert
In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Provide and oversee Facebook marketing strategy, align with client's key business objectives

Manager, Ecommerce Resume Examples & Samples

Manage the Under Armour Amazon.com program by optimizing our listings, managing feeds, and pursuing opportunities to increase sales volumes, elevate our brand positioning, and improve customer experience
Manage our eBay store program through feed optimization, testing of product and advertising placements, and participating in marketing programs
Manage flash sale programs with 3rd party partners through inventory optimization, operational logistics, email campaigns, and by participating in marketing programs
Work with our UA internal stakeholders (e.g. marketing, merchandising, creative, finance, planning, IT) and third parties responsible for program execution
Provide reporting on internal KPI’s – identifying opportunities for growth and improving efficiency
Build, and run regular campaign-specific reporting (daily, weekly, monthly); analyze performance data, make recommendations and deliver ad-hoc projects
Manage programs within acceptable levels of advertising spend, contribution and customer long term value
Execute trend analysis, monitoring and competitive benchmarking
Demonstrated ability to ‘drive’ and ‘own’ a business
Demonstrated ability to grow sales, increase conversion and acquire new customers
Ability to work autonomously, act quickly, solve problems, and be a “self-starter”
Strong drive for continuous improvement – creating efficiencies & processes, innovating, maximizing growth, accelerating the rate of new customer acquisition and improving program profitability
Proven project management skills – effective collaborator and consensus builder with a focus on completing on time and on budget
Ability to negotiate & partner creatively with our vendors; have an entrepreneurial attitude and a demonstrated ability to think critically and overcome obstacles
Advanced knowledge and use of Microsoft Excel (e.g. nested IF statements, pivot tables, VBA) for data use and reporting; basic knowledge of XML
Strong problem solving, decision making and analytical capacity
Demonstrated flexibility – adapts and welcomes a changing work environment while meeting company and department milestones
Maintain a positive, enthusiastic and energetic demeanor which helps foster an upbeat working environment
Must thrive in a fast-paced environment and be excited for change as our company grows
Experience: 5+ years of experience, preferably with an e-commerce player (Amazon, ebay, Zulily, Gilt, etc.), top 200 eTailer or top 100 multi-channel retailer
BA/BS from a 4 year program; MBA preferred
Ability to manipulate data feeds, and work with APIs
Background with digital/social media marketing
Advanced Excel, SQL, Ominture, Business Intelligence and/or knowledge of other quantitative tools

Associate Project Manager, Ecommerce Resume Examples & Samples

Partner with Project Managers alongside with project stakeholders in the marketing, creative, merchandising, and operations teams to achieve best practices in moving an idea from concept to completion by executing a process that includes planning, scoping, scheduling, resource planning, milestones development, results analysis and tracking and risk management
Establish credibility with the internal team through clear communication and collaboration, excellent organizational skills understanding of e-commerce concepts and technologies, respect for all teammates, and an internal drive to achieve
Own the execution of a project or subcomponent of a larger project from project kickoff to production support and hold the team accountable to the timelines and commitments made
Apply Project Management Principles, establish tracking metrics and deliver commitments to the business on-time and on-budget while minimizing risks and surprises
Proven examples of successfully managing disparate personalities to maintain project focus in order to expedite speed of delivery while achieving high morale within team
Demonstrated success in effectively communicating project goals and success metrics both through presentations and written documentation
2-3 years of project management experience or equivalent role managing multiple competing tasks and demands in a fast-paced environment, establishing and communicating expectations and delivering results in a timely manner
1-2 years of proven experience creating and managing project plans through a full lifecycle of development with multiple teams and technologies. Possesses examples of work that communicate progress against milestones, interdependencies and resources planning
Demonstrated ability to anticipate, recognize and resolve issues leading to successful on-time and on-budget deliverables
Understanding of different Project Management techniques and methodologies applied within a technical environment, focused on projects with life cycles of less than 6 months
Leadership capabilities to facilitate conversations and partner with stakeholders to answer questions and reach decisions critical to project success while maintaining focus on resources, budget and timeframes
PMP Desired

Manager, Ecommerce, Rockport Resume Examples & Samples

Implement global strategy for the development and management of eCommerce business in Korea to increase sales
Manage RFC planning, margin, budgets and full P&L
Establish Sales and Ops KPIs from analytic and competitive analysis and consistently drive its implementation
Marketing KPI management - traffic driving, conversion rate, sales promotion, affiliate marketing - co-promotion and partnership
Analyze data and campaign results review including key learnings
Analyze sales records and trends in relation to business objectives and competitive activities
Identify key growth strategies and create business plans that result in the establishment of a long term interactive relationship between Rockport and the consumer
Cross functional partnership with brand Rockport internally and Group functions to capitalize on opporunities and develop and implement initiatives that will drive sustainable growth
Collaborate with internal and external stakeholders to deliver on the project and initiatives on time with required quality level
Maintain a proactive approach to strategy execution and consisently communicate vertically and cross-functionally to ensure alignment of internal priorities and resources are allocated apppropriately to achieve desired results
Ensure all relevant stakeholders are aware of eCom strategic objectives
Develop eCom merchandising strategy to achieve sales target
. Range planning, buy products and inventory tracking
. Set price strategy to aligned with brand price strategy
. Ensure product launch and presence in the sites on timely manner with required quality to meed market demand
Develop sales driven promotion planning and execution to achieve sales targets through alignment with Merchandising and Marketing teams
Manage eCom agency to increase revenue
Manage Servicie Level Agreements(SLA) with a eCom agency on a monthly basis and make sure the company needs are well realized
Identify eCommerce new trend and technology and apply online - web/mobile stores to provide consumer with enhanced experience
Manage the execution of leveraging market industry knowledge through studying eCom marketing trends - Research competitors' activities and Case study for benchmark
Lead and coach team members to have full initiatives and ownership of one's responsibility and motivate them to raise a bar for ops excellence
Extensive knowledge of the eCommerce industry, including web/mobile sales and marketing techniquesm order fulfillment strategies, market research and analysis practice and communication capabilities
Demonstrate strategic discernment and ability navigate strategic challenges
Strong business acumen in net sales, margin, profit and inventory
The ability to skillfully negotiate, winning concessions without damaging relationships
Advanced knowledge of MS office applications
Ability to present effectively and gain collaboration for strategic level planning
Excellent verbal and written communication skills with the ability to communicate effectively across organization functions and levels and to write and prepare ececutional level business correspondences
Ability to work independently to achieve eCom mission
Profound knowledge over merchandising and online system
Excellent planning and organizing competencies
Good in written and spoken English
Analysis and problem solving
BA degree from University preferably in Business school or IT
A minimum of 8 years related experience with at least 3 years of manager experience
Business experience in consumptions goods
Experience working in an international company

Manager, Ecommerce & Hosting Alliances Resume Examples & Samples

Demonstrating Strong EQ (Be Aware) – Having a keen sense of self awareness is the foundation of leadership at Adobe. As a leader, we look to you to inspire teams to greatness with empathy and mindfulness of your impact on others from interns to the Board of Directors. And whether you’re in headquarters, New York, London, Tokyo or Bangalore, you’re attuned to emotional, situational and cultural surroundings and adapt your approach accordingly
Selecting Talent (Be a Recruiter) – You’re on top of current and future talent needs as the business evolves because one of your key goals is to build high performing teams. You do so by adopting a rigorous approach to hiring superior talent and are intentionally inclusive to attract diversity of ideas and experiences
Role Modeling Check-In (Be a Coach) – We don’t believe in annual reviews and rankings. That’s why, feedback flows continually at Adobe. You’re an inspirational and effective coach; a leader who discusses expectations, feedback and development regularly with your direct reports. To succeed in this role, you’ll need to address performance gaps early and effectively, and be open to seeking feedback from others to improve your performance and your team’s
Leading Change (Be an Agent of Change) – Change leadership is what you do! You proactively identify opportunities to align team goals with organizational change. You’re great at building support for change because you communicate with conviction and you help those around you to see both the rational and mechanics for business changes and how to adapt accordingly
Scaling the Business (Be an Owner) – You’re someone who sees and understands the vision of the company. You’re able to articulate business strategy and develop business processes, systems and structures to make performance sustainable. Your mission is to deliver an exceptional customer experience by promoting shared goals and driving accountability

Senior Project Manager, Ecommerce Resume Examples & Samples

5+ years of project management and/or delivery experience including specific experience with Ecommerce implementations/roll-outs of significant scope
Experience in delivering against an Omni channel and/or eCommerce roadmap (CMS, OMS, flexible fulfillment, buy online pick up in store, ship from store, PIM, etc.)
Understanding of eCommerce technology ecosystems (such as Websphere commerce, Adobe CQ, Adobe Analytics, Certona, Bazaarvoice, Responsys, etc)
Strong understanding of eCommerce business including site merchandising, product setup, operations, digital marketing, user interface design and analytics
Excellent at facilitating business integration with IT, including successful leadership of project scoping, benefit case development, change management, training, and other key business activities within systems projects
A strong understanding of project management methodology, terminology, and practices
Ability to facilitate complex web project prioritization across many stakeholders involving multiple Omni Channel projects, brand initiatives, business financial targets, and customer experience
Ability to effectively develop project timelines taking into account organizational delivery capacity
Proven change management abilities
Effective at coaching and mentoring individuals at all levels
Good integration skills; ability to coordinate all aspects of project governance
Ability to work with many groups and be a respected leader; not afraid to make hard decisions
Effective working independently with little or no supervision or as a part of a team
Excellent ability to multitask, prioritize, and manage time
Ability to learn and apply new technologies/tools quickly
Formal training in multiple lifecycle methodologies
Requires a Bachelor’s degree in Business Administration/MIS or equivalent
Advanced training in project management preferred
Advanced MS Project skills

Manager, Ecommerce & Mobile Resume Examples & Samples

Lead the effort to enhance the online and mobile customer experience to drive customer engagement with content and features that reinforces brand persuasion and product scope that ultimately drives increases in conversion and attendance. Lead and manage engagement programs for Universal Orlando’s eCommerce & Mobile team across assigned business channels
Manage ticket marketing and merchandising strategy for the online channel based on strategic priorities. Apply testing strategies to optimize ecommerce tactics and provide business performance metrics and recommendations on how to improve program results
Analyze campaign / product performance and customer feedback and respond quickly to diagnose and correct any problems
Be the resident expert on the capabilities and functionality of the websites and utilize that expertise to its full capability to drive optimal results
Partner with marketing and sales team members to effectively guide and integrate the digital marketing strategy with other critical corporate initiatives
Serve as Marketing liaison / business lead to IT for website development projects – define and communicating business / functional requirements for the development of website functionality that effectively enables marketing strategies, for example:. personalization, CRM, guest experience, product development / placement
Insure user experience is optimized by utilizing industry best practices in usability and research
Outstanding communication skills, both written and verbal with the ability to explain technical concepts to marketers and other stakeholders
Excellent organizational, multi-tasking and time-management skills
6 - 8 years of experience in website and/or product management preferably with consumer-facing, ecommerce sites or name brand travel or retail sites with emphasis on consumer engagement strategy, digital marketing and user experience
The right mix of experience in Marketing, Technology and/or Product Development is a plus
Excellent written and verbal communication skills with experience in presenting to senior management
Equally effective and influential communicator in formal and informal settings with senior executives, peers, and potential business partners
Ability to manage multiple projects at once with a sense of urgency required to work in a deadline driven environment
Diligent, flexible, resourceful, independent worker with a strong work ethic
Intellectual curiosity and strong willingness to learn
Interactive product development experience that has materially contributed to growing online revenue within the context of a consumer oriented ecommerce business
Experience with developing and managing engagement and marketing plans

Client Solutions Manager, Ecommerce Resume Examples & Samples

Responsibilities: Media Planning, Strategy & Measurement, and Optimization
Manage and provide consultation on complex advertising solutions and integrations
Outline measurement solutions and appropriate campaign structures based upon key KPI’s
Manage revenue delivery and budget spending, including optimization and targeting solutions recommendations. Platform & Product Expert: -Articulate and update clients on FB product and developments
Drive product innovation based on client needs
Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.). Project Management: -Manage complex work streams to optimize marketing objectives for clients
Oversee delivery and revenue recognition for the businesses/accounts you are assigned to
Manage analytics and dashboards E.g. client facing data/insights reporting, deep understanding in performance across hundreds of client accounts…etc

Manager, Ecommerce Program Mgmt Resume Examples & Samples

Assures subordinates adhere to the organization's policies and practices
Prescribes methods of providing data for various non-standard reports and statements
Collaborates with various levels of management to develop schedules, procedures, and systems to enable the timely and informative accumulation, adjustment, and reporting of financial data
Ensures effective administration of defined processes and programs
Supports strategic direction with team motivation, coaching and comprehension
Understanding process or program expectations and standards, collects and assesses data and information to construct and implement a solution
Escalates and/or informs other process and program owners of relative challenges and collaboratively develops solutions that are effective across functional boundaries
Ensures process and program expectations
Manages fluctuating priorities based on unforeseen process and resource challenges, defined projects, and executive prerogative
Provides assessments and recommendation for the development of future priorities
25%: Responsible for leading design and implementation of complex eCommerce-driven initiatives across the organization
25%: Responsible for prioritization and management of requests against the core SportsAuthority.com platforms (includes internal and external). Provides recommendations on prioritization and sequencing of initiatives based on benefit and total effort required to implement
15%: Responsible for providing direction and assistance to eCommerce Analysts who have responsibility for executing against individual roadmap initiatives
15%: Responsible for core platform transitions, upgrades and migrations
10%: Identifying opportunities to innovate and improve the core platform
10%: Liaison to Sports Authority IT teams and third party IT teams for the core platform
7 years experience
Design and manage operational processes
Knowledge of web development, e-commerce architecture, connectivity technologies, web hosting, advanced network protocols, client-server technologies, applications development, and multi-vendor environments
Strong understanding of web design/development concepts
Demonstrated experience in quickly learning new technologies and complex processes
Demonstrated success in working effectively with internal business partners, vendors, and consultant resources
Strong interpersonal and communications skills including the ability to be directive and collaborative, as appropriate to the situation

Manager Ecommerce, L Oreal Resume Examples & Samples

Interface with marketing for image & brand strategy
Develop image style and implementation guides for asset management of site images via Demandware Business Manager
Coordinate marketing checklists, quality assurance and deployment
Collaborate with marketing & PR to achieve sales goals
Manage inventory allocation; work with operations to secure appropriate inventory for new product launches, ongoing promotions and promotional products
Generate and analyze reports and monitor daily web analytics, tracking performance against goals and budget
Open all PO’s and track digital marketing budget spend
Construct an overarching customer service strategy for brand sites
Customer service contact forecasting and KPI’s definition
Develop strategy and marketing plan that integrates content and commerce, striking a balance between brand storytelling and successful ecommerce results
Oversee technical implementation and maintenance of third party web features on brand sites
Liaise with vendor to ensure technical requirements are met
Conduct periodic analysis of product reviews and generate reports on review results
Develop email schedule based on monthly site calendar
Manage the design, dispatch and optimization of all email campaigns utilizing tools such as A/B testing, dynamic content and personalization
Manage and optimize all triggered CRM programs and design a roadmap to implement new triggered campaigns from analytical insight

Client Solutions Manager, Ecommerce LA Resume Examples & Samples

General Management -Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Relationship & Management - Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.). Project manage complex work streams. Cross-functional collaboration of all projects
Media Planning, Strategy & Measurement - Manages and consults on complex advertising solutions and integrations. Outlines measurement solution based upon key KPI’s. Manages revenue delivery and budget spend

SEA Manager Ecommerce Resume Examples & Samples

Oversee the phasing and deployment of a multi-million EUR Paid Search budget
Responsible for top & bottom line growth of our Paid Search programme to achieve sales, ROI and total contribution goals
Cultivate, develop and take ownership of relationships with Search Engines and 3rd Party Vendors
Experience in planning & managing large budgets split across multiple markets, engines and campaigns
Hands-on skill managing high volume growth targets for complex Paid Search campaigns

Manager, Ecommerce & Digital Marketing Resume Examples & Samples

Create breakthrough ideas to make our marketing communications stand out in a digital world and allow our programs to flow downward through the sales funnel connected to conversions
Constantly strive to leverage digital tools (data, ecommerce, instant action, location, mobile etc.) to close the loop on online/offline transactions while continuing to drive brand objectives
Communication: Exceptional communication skills that help simplify complex digital capabilities and technologies, educate and inspire those who need to make use of them and then keep partners informed as to the development, deployment and ultimate effectiveness of programs
Analysis: Analyze and understand digital customer and consumer opportunities and translate them into potential commerce touch points
Coordinate custom research efforts with internal and supplier partners as necessary to effectively measure program ROI across revenue, brand equity, and shopper engagement
Decision Making: Take decisions on the recommended components of programs to support brand and customer plans, on the most effective and efficient means of executing
Innovation: Find innovative ways of leveraging existing digital capabilities to create genuinely differentiated programs that inspire customers and consumers to choose The Coca-Cola Company. And where existing capabilities fall short, create new ways to drive our agenda for driving online sales in a digital world
Collaborate: internally with key functions in our marketing organization (shopper, brand, digital, commercial, and content) to build relevant plans and ideas that shape our communication with online shoppers while staying true to the voice and imagery of our brands
Assist in the development of the long term strategy and roadmap for eCommerce marketing
Digital Marketing: The individual should have strong understanding in the field of digital marketing including (digital program development, mobile, direct response, mobile, SEO/SEM, location based services, online, social, data, analytics)
ECommerce Acumen – Has either first-hand experience or is able to articulate and understand online shopping in order to develop marketing programs that create value for KO. Understands technology and can speak the eCom “language” with the customer
Shopper Marketing: The individual should have an understanding of the differences between consumers and shoppers and how we develop successful online shopping experiences that create value for KO
Cross-departmental Collaboration – Understands the benefits of DTC marketing and can translate and utilize capability to create value for our brands and customers
Analytical – Use data to analyze performance and gleans insights from the data to develop and optimize marketing plans and effectively spend in the places that drive KPIs
Manage short and long term – Has the ability to manage thru the vast majority of short term needs to launch the channel, while developing the roadmap and vision for the long term ecommerce marketing capability
3 to 5 years in Digital Marketing, Media or Brand Marketing
Experience in Developing and executing Digital / eCommerce Marketing Strategies and Plans

Account Manager Ecommerce Resume Examples & Samples

Assist in defining merchandising timelines and processes and to help ensure adherence by all concerned parties to defined timelines and process landscape
Maintain daily, weekly and monthly reporting for merchandising KPIs to drive both in-season needs and future season planning
Serve as a key resource for ad hoc analysis to react to current and future business trends and present findings to merchandising team
Incorporate impact of marketing events and product entrance/exit strategies
Revise in-season forecasts when necessary in order to ensure accuracy
Advanced Excel skills and high proficiency in spreadsheet analyses

Manager Ecommerce Resume Examples & Samples

Manage the master data and product asset process for the Partner Program within eCommerce Western Europe
Accountable for the creation and delivery of assets (content/imagery) by Internal (GACT/Reebokasset creation team) and external agencies/Partner Program partners
Ensure the timely availability of assets and master data in both the adidas product management system and Partner Program vendor product systems
Accountable for the creation, maintenance, transfer and reporting of correct and consistent data between different systems
Act as an escalation point for all Partner Program master data and product asset management topics. This includes integration, testing, platform issues, asset availability and enhancements
Advise and provide input to the Partner Program team during the establishment of new business opportunities
Focus on improvements of complex system processes which are owned or driven/owned by other stakeholders
Extensive problem solving and analytical skills, out of the box thinking is key
Strong MS office skills, with an emphasis on Access and Excel
Strong interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently with internal and external stakeholders
Ability to quickly adapt to dynamic, changing business processes and business partners
Photoshop knowledge is advisable
3 or more years of experience in eCommerce preferably in Master Data Management

Vertical Marketing Manager, Ecommerce Resume Examples & Samples

Lead Business Marketing for Facebook advertising and platform capabilities to US eCommerce clients and key segments
Plan and lead successful marketing channels and campaigns that drive solution adoption, scale, and revenue for US customers
Coordinate with cross-functional teams including Sales, Public Relations, Product Marketing, Measurement, and Insights to deliver world-class marketing programs
Develop strategic positioning for Facebook’s family of apps and services based on market assessment, analysis, and understanding of client and company priorities

General Manager, Ecommerce Site Leader Resume Examples & Samples

Delivery of New Balance US net sales and associated variable operating profit budget in 2016
Delivery of New Balance US marketing ROI in ecommerce paid marketing channel investments, including continual optimization and repositioning of marketing budget dollars in paid channel options such as paid search (e.g. Google), affiliates, etc
Leadership in the development of people, talent levels, career planning, and succession planning for the New Balance US and paid marketing teams
Development of the target consumer user experience vision, strategy, plans, and priorities, and across key GBU categories such as women’s, lifestyle, key field of play sports, and running to deliver the annual New Balance US conversion rate growth targets across mobile, desktop, and tablet devices
Leadership in development of the overall vision, strategy, strategic partnership choices and associated investments with key paid marketing channel leaders such as Google and eBates. Also, choice of future paid program concepts worthy of testing, learning, and evolving in concert with growth in owned marketing channels such as myNB loyalty
Strong collaboration with DTC peer leaders in merchandising and CRM marketing in delivery of net sales, traffic, and gross margin strategies, plans, and budget targets
Strong collaboration with digital creative leadership and GBU marketing leaders to deliver breakthrough creative executions of the desired GBU shopping content and user experience
Leadership and collaboration with IT in development of the technology vision, strategy, and priority order of technology developments to deliver the associated site experience
Partnership with data analytics team to optimize the flow, format, and cadence of real consumer data to make timely decisions and business choices to deliver/continually optimize revenue
8 years of leading and growing eCommerce business’ with at least $50M in sales, with full P&L responsibilities
6 years for leading eCommerce marketing channels including paid channels. A proven track record of delivering net sales and marketing ROI results in paid channels
Experience working with paid channel industry leaders such as Google and developing strategic plans that drive the business and ROI to higher levels
Proven results leading, developing, and advancing ecommerce site teams and team members to new roles with additional responsibilities inside eCommerce
Proven results from ecommerce technology strategies, investments, and plans that enhanced user experiences (measured by net sales and conversion)
Proven results collaborating with category business teams, ecommerce creative teams and/or agencies in development and delivery of improved target consumer user experiences (measured by net sales and conversion)
Experience partnering with data analytics, marketing, and merchandising/buying leaders to apply consumer ecommerce data in decision making to continually optimize revenue and profit flow

Manager, Ecommerce, Origins Resume Examples & Samples

Manage channel business and relationship with online retailer business partners (ie: Macy’s.com, Belk.com, Sephora and Beauty.com, etc)
Identify opportunities to build business and drive retailer.com business to achieve sales and brand goals, unique to beauty/fragrance category
Work with field team & NA planner to support and manage the creation and execution of all promotional activities and merchandising strategy (launches and re-promotes)
Monitor retailer.com business to achieve fiscal sales goals, tracking individual accounts monthly sales targets and securing best initiatives as needed to meet sales goals
Create monthly Retailer Refresh and Side by Side Calendars and execute to those calendars in synch with NA planners. Maintain and distribute changes to Retailer Refresh Calendars to track and keep boutiques updated and fresh advocating and scheduling updates as needed
Liaise with retailer and Brand Field/NA Planner team to strategize participation in promotional activity, merchandising strategy, in store program adaptation, seasonal planning, etc
Host monthly/weekly calls with each retailer to confirm Product Launch Worksheet details and boutique site updates and sample shipments as well as issue detailed recaps
Secure samples for retailer programs and work thru NA Marketing/Planner and Online Team to source and ship samples in a timely manner, kitting/bundling as necessary
Develop new programs/content to grow retailer.com business through special programs, customer acquisition, and retention, special programs and online marketing
Prepare and route monthly reporting retail sales/program successes based on metrics set at the onset of campaigns with internal NA team
Conduct final user testing and quality assurance processes on all new retailer pages, applications, e-mails, offers and new products to ensure accuracy, browser compatibility and high quality user experience
Position requires minimum of 5+ years experience in the beauty/ retailer, online marketing or ecommerce area. College degree required
An ability to effectively communicate collaborates and influence across groups
Strong business writing skills

Project Manager Ecommerce Resume Examples & Samples

Manage the implementation of subprojects and support the implementation of cross-functional projects for Y-3 and Style Collaborations online store ensuring successful execution and generation of expected benefits
Manage project tasks and subprojects and support global cross-functional projects fromtechnical and merchandising aspect. Actively participate in seasonal pricing, EOSS planning
Support definition of sub-project charter and objectives
Assign tasks to project resources and budget
Manage and provide dayily, weekly and monthly content and sales analyses and support project communication with internal and external stakeholders. Support preparation of communication to Steering Board and Sponsors
Support business process definition within projects
Define in cooperation with Senior Project Manager System needs definition within projects
Experienced in job and fully qualified/trained
Combined broad theoretical and practical knowledge incl. company policies and practices
Strong competence with various tools, procedures, etc
Language skills: English: fluent; another European language advantageous
Strong knowledge of eCommerce, merchandising, digital marketing analytics e.g google analytics
IT skills
Word: Basic
Excel: Advanced
Photoshop: Advanced
University degree or equivalent education required
Minimum of 5 years of working experience in job or job function

Sales Manager, Ecommerce, Tech & Telco Resume Examples & Samples

Play a critical role in building, training and managing a talented, motivated, highly consultative sales team
Build and manage a team of Client Partners providing mentorship, guidance and career development to members of your team
Work seamlessly between sales channels and business functions to continue revenue growth

Associate Manager, Ecommerce Operations Resume Examples & Samples

Technical knowledge; strong analytical and evaluation skills. Experience in using Google Analytics a plus
Solid understanding of user behavior in a digital environment & current online marketing concepts and trends
Familiarity with UX/online testing best practices
Ability to manage with vendors/agencies
Budget planning Experience
Developing and reporting on success measures / KPIs
Passion for online shopping, and the latest digital trends
Knowledge of online marketing channels (SEO, PPC, email, affiliates, social) a plus
Educated to degree level or equivalent
Strong project management and people skills
Effective working with others and highly developed interpersonal skills
Highly developed communication and presentation skills
Experienced in stakeholder management with effective influencing skills
Excellent written, oral and interpersonal skills

Manager, Ecommerce Delivery Management Resume Examples & Samples

Manages the delivery of contracted e-Commerce business deal within the airline industry
Manages delivery teams, develops and maintains relationships with customer base
Manages the coordination of resources and project plans; resolves issues with regards to delays in project delivery and resource constraints
Advises senior/executive management of project and client status
5 years prior management/supervisory experience preferred
Previous digital (B2C or B2B) experience required
Deep technical knowledge of key technologies including: JSON, REST, XML, Java Scripting, HTML, CSS
Strong leadership, communication, and presentation skills at all levels
Experience working in a team-oriented, highly collaborative environment is essential
Minimum 2-3 years of digital product experience leading large and complex engagements in the airline or online travel agency space
Resourceful, action-oriented individual who possesses a sense of urgency and knows how to overcome obstacles to get things done in a timely fashion
Strong commitment to excellence, integrity, and transparency
Excellent written and verbal communication skills; ability to lead and direct multiple projects simultaneously

Lancome, Manager Ecommerce & Web Development Resume Examples & Samples

Recommend new technology solutions to support Lancôme.com innovation
Support the Lancôme e-Commerce platform through custom front-end HTML and CSS
Demandware SaaS e-commerce platform experience
Develop responsive experiences on cross-browser, cross-platform devices
Provide oversight and collaborate with other developers and designers to implement new and exciting features
Maintain and improve development processes
Collaborate with Digital IT to manage the Lancôme-usa.com code release schedule
Oversee back-end development partners
Development of dynamic web applications and maintenance of Lancôme-usa.com codebase: 50%
Management of external development partners, collaborate with back-end development partners on web development initiatives: 20%
Work with deployment team on code deployment schedule for Lancôme.com: 10%
Oversee Quality Assurance vendor to ensure bug tickets are prioritized, addressed, and tracked: 10%
Explore and recommend new technology opportunities to support Lancôme.com innovation: 10%

Manager, Ecommerce, Prescriptives Resume Examples & Samples

Working knowledge of e-commerce business
Must be knowledgeable in understanding basic financials
Demonstrates ownership of projects with good follow-thru skills
Minimum 5+ years of online ecommerce experience
Works effectively within a small team

Manager, Ecommerce, M A C Online Resume Examples & Samples

At least 5+ years related experience
Able to effectively communicate to all levels of peer groups and management
Able to effectively collaborate and influence across groups, locally and abroad
Pro-active problem solving abilities
Able to prioritize and manage multiple projects simultaneously in a fast-paced environment
Working knowledge of any language other than English a plus
Working knowledge of a PM software a plus
Minimal travel and some odd work hours required

Manager, Ecommerce Lab Series Online Resume Examples & Samples

Liaise with regional on-line groups to keep brand consistency on Ecommerce/Core sites to manage efficiencies and share best practices
Prepare monthly Ecommerce International Status Reports from information provided by the regions to present to Global team. Collect comments and provide feedback to the regions
Partner with Global Marketing, Creative, Digital & online teams to create and distribute all digital assets for new launches & programs. Post all digital assets on shared library for easy access & assets retrieval
Partner with Global team to provide assets for Tmall when needed
5+ years experience with at least 3 years related web marketing/ecommerce business experience
Detail-oriented, ability to multi-task; Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment; Strong organizational skills; Proactive problem solving abilities
Experience developing integrated online marketing, promotional and branding campaigns
Prior experience with budgeting, ROI analysis and campaigns optimizations
Excellent vendor management skills
Must be a brand advocate and team player. Positive, committed attitude
Aptitude for working with Internet tools (i.e. web-based reports, analytics packages, and various multimedia technologies)
Thorough understanding of website metrics, data analysis, and reporting tools

Category Merchandising Manager, Ecommerce Resume Examples & Samples

Drive category-focused team as single touchpoint across eCommerce and brand teams– defining season and product activation plans, content needs and new opportunities
Manage and maintain a calendar of key seasonal and product-level stories, driving the communication timing and cadence with the DTC consumer
Influence key story-telling and range planning for category focus
Responsible for seasonal category success including key launches and activations – briefing in needs to appropriate teams
Own the online merchandising calendars for category pages, landing pages, and special promotions based on insights driven from various data sources
Partner with Merchandising, Marketing and CRM teams to position key stories and products, and ensure successful launches of products that present a unique selling proposition
Drive and influence Digital Marketing to support category directives and strategies. Collaborates with cross-functional counterparts to maintain Brand integrity
Drive and influence User Experience and Global Asset team to deliver best in class product imagery, assets, and UX design strategies for your category
Surveys other web sites, comparing product assets and merchandising functionality to our site. Understands the competitive landscape and identifies and is educated about relevant online merchandising trends and innovations
Demonstrated ability to influence peers and champion the creation of a best in class branded commerce experience
Strong analytical skills - must be able to use data to influence. Assemble and interpret data, create executive summaries and deliver business insights
The ability to use and understand financial and numerical data to make decisions
Ability to develop and lead a team to achieve targeted KPIs
Bachelor’s degree in Business, Merchandising or Marketing
A minimum 3-5 years of related experience
Proven analytical experience required, expect to provide examples of setting merchandise test cases, analyzing results using web analytics, and putting in an action plan for improvement
Experience with Demandware, or similar content management is preferred

Assistant Manager, Ecommerce, Bobbi Brown Resume Examples & Samples

4+ years of experience – Such as retail marketing, online marketing, brand or multi-brand ecommerce, retailer experience (in-store and/or online a plus)
MS Office (Outlook, Word, Excel, PowerPoint)
Detail oriented and ability to multi-task. Appreciation for a fast-paced, deadline-driven environment
Understanding of metrics, reporting tools

Client Solutions Manager, Ecommerce, French Resume Examples & Samples

Extensive experience as a Facebook user and familiarity with Facebook’s ad products preferred
Demonstrated understanding of the Ecommerce/ Online Dating industry, and key clients within it preferred
Brand or consultancy background preferred
Strong ad tech background and analytical expertise
Experience planning, delivering, and executing media, measurement, and creative strategy
Experience providing insights and campaign optimisations/recommendations
Demonstrated experience analysing data sets and delivering actionable insights
Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections
Providing solutions and guidance with support
Fluent in French and English

Manager Ecommerce Operations & Support Resume Examples & Samples

Work with Support Vendor on Prioritizing support tickets and manage mini projects
Risk Management - Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation
Communication Management – Ensure timely communication and alerts to the IT stakeholders and business working committee. Design relevant Dashboards with the integrator
Co – ordinate weekly or bi-weekly build and release process
Manage related vendors, also internal teams, on support and project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
Stay informed on new digital solution trends and contributes to IT digital strategy development
Share Best Practices, Process Framework to the Global Demandware Initiative
Participate to the Global Architecture Board on Demandware (GAB ) with the US and APAC Teams
Managed rollout of new versions of Brand aster and reference applications (LORA), Drive QA and Non Regression Tests executed by the integrator
Definition and control of the integrators SLAs on Support and maintenance
Helps defines and managed support & TMA budget
Drive regular Security operation decided with the zone Information Systems Security Manager
Define the right KPI & Dashboard to monitor the solution and platform technical healthiness (MCO)
Identify and implement dedicated tools to improve monitoring tasks
Anticipate and adjust the right organization, internal or external , to address the domain
3-5+ years of experience with managing operations and supporting eCommerce Domains
Strong IT vendor management expertise is a must
Ability to interact effectively with internal business teams, at different levels of the organization
Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects
Ability to successfully function in a fast-paced, deadline-driven environment is a must
Experience in analysis and documentation of technical requirements for ecommerce projects and making sure it adheres to the L’Oreal Governance and Architecture Board Standards
Technology Assessment and Evaluation Skills
Strong Problem Solving Skills
Experience in ecommerce/cosmetic/FMCG/retail industry is preferred
Effective Communication
Business analysis skills
People management experience a plus
Demandware or any other eCommerce platform
Ticketing tools, JIRA, Mantis
Monitoring Tools (Selenium, Iplabel, Keynote,…)
Systems integration ETL, WebService {REST, SOAP), Batch, EDI, SFTP
SAP implementation and/or support experience is a plus
Analytics - Google Analytics Premium, Omniture, Coremetrics
Exposure to mobile, Omni –channel technology tools and principles around responsive design, hybrid applications, mobile applications
Cross-Browser testing / functionality
Microsoft Office applications -- Office Suite (Project, PowerPoint , Excel, Word), Visio and Project
Passionate about technical support

Marketing Manager, Ecommerce Resume Examples & Samples

Manage re-design and user functionality of e-commerce sites with the goal of improving user experience, in order to increase conversion and drive revenue
Oversee the execution of the roadmap the development of enhanced ecommerce solutions that further enable growth
Review and analyze user experience data to inform site enhancements, review program performance and make adjustments to enable growth
Manager of day-to-day operations of website with IT and 3rd party
Creation & maintenance of tools and training related to ecommerce
Coordinate communication with decentralized North American field teams on site functionality and localized maintenance requirements
Develops email marketing campaigns and Search Engine Optimization (SEO)
Manage 3rd party relationships, including agencies
Implement targeted promotion strategies through Hybris to segmented customer groups
Manage Support frontline with sales and marketing efforts, developing location specific strategies as needed
Develop and manage digital lead generation marketing campaigns
Aramark’s Enterprise Digital Council representative which focuses on content for the Aramark.com site
Track and manage initiatives to allocated budget and calendar
Bachelor’s degree with a concentration in Marketing
Minimum of 5-8 years of experience developing & implementing a successful eCommerce strategy in both the business to business and consumer product industries
Experience working with 3rd Party Agencies (and/or Service Providers)
Strong understanding of key Digital Marketing principles & activities (i.e. SEO/SEM, Acquisition, Conversion, Marketing Communication, Brand Message, etc.)
Excellent Project Management and Customer Facing skills with proven experience directing change
Must have experience or a demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
Strong communication skills will include: oral communication, presentation and influencing, as well as the ability to communicate with all levels in and out of the organization
This position requires solid strategic, analytical, and decision-making experience

Senior Project Manager Ecommerce Resume Examples & Samples

Independently lead, manage and contribute to multiple supply chain projects with an emphasis on the creation, evaluation, prioritization, and implementation of high benefit, end-to-end supply chain solutions based on integrated business processes
Identify opportunities for internal efficiency improvements. Coordinate teams to achieve optimized business processes
Develop and maintain overall strategy roadmap, as well as standard tools and project templates for full project lifecycle to ensure a consistent and adequate project structure is operational; install tracking and progress reports relating towards the execution of the strategy
Effectively manage temporary (or permanent) project resources as needed to complete project on-time
Capture and efficiently analyse data/information to perform trend and root cause analysis as well as to support creative solution alternatives
Deliver high-quality, measurable and sustainable business results for each project
Act as contact point for external project requests and project updates
Provide eCommerce process and policy governance
MS Office (Excel/Access; Outlook; Word; Powerpoint)
Motivating and leading a complex team
Excellent knowledge of Customer Service and eCommerc
Excellent understanding of the flow of goods from sourcing to customer
Analytical and process thinking
Ability to challenge the way in which things are done
Fluent in English (written and oral); excellent communication skills
Demonstrated application of Six Sigma methodology
Solid project management skills with extensive process mapping skills
A 4-year degree from an accredited college or university with emphasis on the areas of business, economics, logistics, planning, supply chain, information systems, or operations
Minimum of 7 years of work experience, preferably in eCommerce, Customer service, Operation
Minimum of 3 years’ experience managing people

Project Manager Ecommerce Resume Examples & Samples

Lead and manage to successfully deliver the assigned project or RFC, end-to-end, ideally through applying PMI methodology effectively
Ensure full understanding of project scope to be able to design detailed project plans
Manage the execution and completion of the defined project plan by effectively coordinating people and resources
Monitor and highlight any project variables (cost, effort, scope, etc.) against the project plan and make suggestions to implement corrective or preventative actions
If required, support any changes for the respective project and ensure changes are smoothly and successfully implemented to achieve lasting benefits
Finalize all activities across the projects to formally close and hand over the project, ensuring project documents are approved, completed, maintained and stored appropriately
Manage a team of two project managers and develop the team
Experience in managing eCommerce or digital projects on a global level
Project management skills with the ability to manage multiple projects, creating efficiencies and economies of scale
Excellent MS-Office skills (Word, Excel, PowerPoint)
Ability to cope well with ambiguity and uncertainty
Vision and strategic mind-set with the ability to sell ideas
Ability to translate business needs into IT requirements and designs for IT solutions
Ability to lead, influence and gain cooperation from individuals without solid reporting line
College or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education
4-6 years of experience in eCommerce
Minimum of 6 years of work experience in project management
Deep technical understanding

Manager, Ecommerce, Smashbox Cosmetics Resume Examples & Samples

Strategically manage channel business and relationship with online retailer business partners, specifically those other than Sephora.com – Macys.com, Nordstrom.com etc
Have oversight of the Retailer.com Assistant Manager who will be dedicated to the Sephora.com business, guiding with best practices and providing continuity to execute on the ELC Online retailer.com strategy
Identify opportunities to build business and drive retailer.com business to achieve sales and brand goals, unique to beauty / skincare category
Work with field team to support and manage the creation and execution of all promotional activities and merchandising strategy (launches and re-promotes)
Monitor retailer.com business to achieve sales goals, tracking individual accounts monthly sales targets and securing best initiatives as needed to meet sales and brand goals
Create and maintain monthly Retailer Calendars and execute to those calendars
Host monthly/weekly calls with each retailer to confirm Product Launch Worksheet details and boutique site updates and sample shipments
Secure samples for retailer programs and work with and Online Team to source and ship samples in a timely manner
Develop new programs/content to grow retailer.com business through special programs, customer acquisition, and retention
Conduct final user testing and quality assurance processes on all new retailer pages and promotions, applications, e-mails, offers and new products to ensure accuracy, browser compatibility and high quality user experience with measurement of online marketing/promotion success
Routinely lead QA for branded features on retailer sites for accuracy in all product data/images, timely updates to new product launches, marketing, and special merchandising pages. Ensure that brands’ presence has products merchandised and presented correctly and in the best possible light
Partner with other key Online team members for asset delivery, tracking etc to ensure all retail partners are constantly supported in their daily needs to represent the brand effectively
Occasionally participate in senior management meetings to represent the business, establishing yourself as a key partner to the commercial team
Position requires minimum of 5+ years ‘experience in the beauty/ retailer, online marketing /ecommerce area. College degree required
Experience building and managing a team is required
Strategic thinker with an ability to effectively communicate, collaborate, and influence across groups
Detail-oriented, ability to multi-task; Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment; Strong organizational skills; Pro-active problem solving abilities
Strong business writing skills, including powerpoint
Confidence presenting and interfacing with senior management

Associate Manager, Ecommerce Resume Examples & Samples

Deliver eCommerce projects supporting key online growth initiatives from concept through execution and meeting identified KPIs
Ability to prioritize and manage various projects that help the customer while maximizing business value
Support eCommerce Manager(s) to ensure on-time launches, promotions, and maximizing opportunities to drive incremental sales
Understand product line specific key business objectives and deliver growth strategy through qualitative analysis and quantitative data
Manage the new launch process from an ecommerce perspective with multiple internal and external partners to develop all approved features of a successful product launch
Build strong connections with all marketing, sales and cross-functional partners, to support the strategic growth of the eCommerce channel
Co-manages the development of digital shelf assets inclusive of dynamic digital content
Continually seek to improve the online and interactive experiences by researching and staying abreast of new and innovative solutions and capabilities; key competitor actions; industry trends and emerging customer and market needs
2+ years of Ecommerce experience
Comfort with data driven decision processes
Must be knowledgeable about the web and emerging technologies
Ability to handle and track multiple projects and comfortable doing repetitive tasks
Creative thinker and resourceful problem solver
Ability to build excellent relationships, collaborate and work effectively with both internal and external contacts
Ability to learn new tools and software to support retail partners
Experience working in an open team environment and across multiple departments
Task-oriented, detail-oriented and strong organizational skills
Self-starter and motivating team player
Microsoft Suite knowledge a must; Mac and Photoshop user preferred

National Account Manager Ecommerce Walmart Resume Examples & Samples

Deliver top line sales revenue and profitability
Ability to negotiate with both internal and external customers
Must use data to build and execute a strategy
Use data and metrics around financial, brand, and shopper trends to execute consumer driven strategies, with a focus on growth acceleration and finding the formula to win
Build relationships at the Buyer and Divisional Merchandising Manager (DMM) levels and facilitate connectivity in other functional areas (Instock, Marketing, Media, Programs, etc.)
Provide on-going strategic insights and marketplace trends
Ability to test and measure participation in relevant programs and initiatives and provide insights to leadership and the broader organization
Focus on category growth strategies in an effort to drive incremental sales
Partnership with Category Management, Trade and Business Development to develop the long-term category vision and strategy, while delivering profitable growth
Work with Supply Chain to improve instocks in an effort to grow sales. Build collaborative forecasting process with internal Demand Planning team and customer Instock team
Significant level of collaboration and ability to influence decisions within Trade and Brand and Marketing team
Understanding of multi-channel customer and ability to drive integrated sales planning
Requires Travel up to 20% per year

Manager, Ecommerce Product Resume Examples & Samples

4-year degree in Marketing, Business or related field Marketing, Business Management, Communications or equivalent degree. Advanced degree appreciated
5+ years experience working in a fast paced product management, product development or product marketing role
2+ years experience working as product owner of e-commerce platform

Manager, Ecommerce Resume Examples & Samples

A minimum of 4-6 years experience managing digital teams in an eCommerce environment across core disciplines
Experience managing multiple eCommerce initiatives (campaigns, projects, day to day operations) with successful results (on time, on budget, hit KPIs e.g, conversion growth)
Vendor negotiation and management experience a must
Comfort working with a distributed team of digital professionals to serve global business needs
Excellent project management skills - able to conceive and implement projects from start to finish, manage processes and expectations, and build commitment to deadlines
Ability to generate innovative creative concepts and proven ability to execute
Exceptional communication (written and verbal) and interpersonal (coaching, coordinating) skills, required to support a diverse team of employees, consultants and agencies on a daily basis
Ability to think critically and evaluate best possible solutions and procedures
Well-organised, able to set priorities and be detail-oriented
Able to work independently, solve problems, take initiative and use good judgment
Experience managing the design and production processes for the development and delivery of digital experiences
Able to achieve under pressure – multiple tasks and time constraints
Excellent resource and budget management skills
Strong leadership and influence skills with the ability to guide multiple teams and stakeholders without positional authority
Experience in a client service role
Able to bring together, coordinate and lead projects within a matrixed structure, with multiple managers and indirect stakeholders

Sales Manager, Ecommerce Resume Examples & Samples

Play a critical role in building, training and managing a high performing sales organization focusing on eCommerce, Transformational Retail, Online Travel and Fintech
Managing a large team of direct reports
Build long term strategic partnerships with some of the largest brands in the industry
Work closely with the SMB (Small Medium Business) team and the Vertical Lead enabling for new acquisitions
Provide business analytic strength to help drive initiatives critical to ongoing growth
Entire Sales Planning and execution piece of Sales Operations Role
Represent facebook in senior client, agency and market meetings
Act as a thought leader in eCommerce, Online Travel and Fintech to grow Facebook’s footprint in the market and gain additional shares on total advertising budgets
Several years of Sales management experience
Online or Advertising Sales strongly preferred. Strong management, analytical and planning skills
Entrepreneurial background in eCommerce, Online Travel and Fintech preferred
Knowledge of social media, reseller channels and vertical markets in the DACH region
Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
Understand user behavior and how technology works and the ability to explain each in ordinary terms
Consulting experience a plus excellent communication and presentation skills
Experience managing managers strongly preferred
Fluent German & English speaker

Manager, Ecommerce Resume Examples & Samples

At least 5+ years related online experience with an emphasis in developing prestige brands in an ecommerce selling environment
Strong understanding of/interest in digital marketing, along with an aptitude for learning quickly and taking on new challenges
Highly detail oriented, with a strong ability to multi-task and change direction quickly. Embraces both big picture objectives and has impeccable follow through and time management skills
Positive, committed attitude with ability to work effectively cross functionally
Aptitude for working with Internet tools (i.e., web-based reports, databases, and various multimedia technologies)
Very strong knowledge of web technologies and e-commerce platform
Web usability, User Experience, QA testing, and Microsoft Office
Adobe Photoshop and .Net experience a plus

Manager, Ecommerce Western & Southern Europe Resume Examples & Samples

Optimize the local hotel website, localizing and publishing appropriate local, regional and global promotions, consistent with Brand guideline
Collaborate with 'Brand Managers - hotel tools and resources' to ensure brand messages (webinars/training) are shared with hotel GM's and franchise/management groups so visibility and option of best demonstrated practices and ROI is shared to support engagement of these resources
Work with key stakeholders, agencies and departments in Western and Southern Europe, structuring the resources and activities of the department/project so objectives are accomplished
Evaluate and streamline business processes to maximize efficiency and effectiveness within the department
Work with 'Manager - hotel tools and resources' to ensure hotel and regional promotions are aligned with over-arching brand positioning and strategy
Manage the cross-functional links between Global On Line Services, and Key Stakeholders/Departments in Western and Southern Europe
Communicate important and necessary information to stakeholders via memos, reports and phone calls
Absolute discretion and confidentiality regarding sensitive information
Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met
Knowledge of business mathematics, including ability to calculate percentage changes and averages/ weighted averages; working knowledge of Microsoft Excel, including ability to understand/manipulate basic spread sheets
Bachelors degree or significant work experience in lieu thereof
Proven experience in online marketing roles in Europe
Advanced degree in business studies / marketing preferred
Proficiency with MS Word, Excel, PowerPoint and Outlook

Manager Ecommerce UK Resume Examples & Samples

Understand and adhere to all overarching brand standards around voice and message but customize for target audience and market (i.e. localization) as needed
Promote, drive engagement, and manage delivery of all eCommerce Pay to Play programs with hotels and regional teams, to drive online revenues, leveraging existing brand communication vehicles
Support the Brands, Customer Marketing, HSW, BPS, and regional teams in executing global programs in the local online market through localization, management and retailing of source market website, and by modifying existing programs to support seasonal brand messages
Ensure appropriate communication with other regional teams and back up to central brand teams to ensure alignment and optimum execution, globally and locally
Research and help to identify business opportunities for hotel online performance improvement and reports findings and conclusions to upper management
Work with key stakeholders, agencies and departments, structuring the resources and activities of the department/project so objectives are accomplished
Manage the cross-functional links between Global On Line Services, and Key Stakeholders/Departments
Oversee the development and administration of all eCommerce programs
Oversee proper controls to ensure that all eCommerce processes and procedures are in place and effective site management is maintained
Ensure established performance standards for eCommerce department (i.e. department, job, project) are met
Enforce policies and procedures that will improve the overall operation and effectiveness of the department and Company
Ability to take initiative to identify, prioritize and implement all elements required for team to fulfil responsibilities in accordance with core strategic goals
Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
A college degree or significant work experience in lieu thereof
Experience in online marketing roles / programs including but not limited to PPC, SEO, Affiliate, Display Advertising, Site Content
Advance degree in business studies / marketing preferred or experience in lieu thereof
Optimum mix of work experience in hotels, marketing and eCommerce roles
In depth knowledge of driving engagement and awareness of websites

Manager Ecommerce Digital Africa & Indian Ocean Resume Examples & Samples

Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track towards accomplishing organizational goals
Knowledge of business mathematics, including ability to calculate percentage changes and averages/ weighted averages; working knowledge of Microsoft Excel, including ability to understand/manipulate basic spreadsheets
Understanding of principles and practical application of driving engagement and awareness of websites
Approximately 15% of International and domestic travel may be required (this may vary)
Degree or experience in lieu thereof
Experience within Demand Generation would be preferable as would revenue management experience
Regional experience (Africa & Indian ocean) would be advantageous but not essential

Manager Ecommerce Site Reliability Engineering Resume Examples & Samples

Directly manage a team of global Site Reliability Engineers
Interface with horizontal team with focus on building trust among dev/QA/Business teams and help uplift the “Certainty factor” in product delivery lifecycle
Oversee Architecture Assessments for performance, availability and scalability
Work with Business to manage demand on Reliability Engineering Activities as well as projects and set expectations
Lead priority incident troubleshooting activities from an L3 perspective
Directly influence CI/CD activities for improving efficiency around Software delivery
Establish strong technical criteria around release acceptance
Influence Development teams evolving platform to a highly available and operable system
Work with QE and performance teams on building a highly capable experimentation/buckets model
Lead the reduction of technical debt (simplify complexity, avoid duplications, increase maintainability, productivity improvements)
Establish Operational Level Agreements and SLAs
Ensure proactive monitoring and alerts (web, batch jobs)
Strong Technical Leaders with limited or no management experience are welcome to apply
Bachelors Degree or equivalent experience
Minimum of 5-7 years’ experience in large scale distributed systems engineering management/administration (Hardware configurations, OS, Platform, Network support and Data modeling)
Minimum of 5-7 years’ experience in Unix/Linux, open source methodologies, Networking, Python, object-oriented application development in a Java environment, eCommerce WEB technologies such as HTML5, Javascript, CSS, and AJAX
Experience directly leading a team of engineers
Excellent leadership and communications skills
Experience working in a matrix team consisting of associates, contractors, and vendors with various skills and disciplines
Self-starter with high energy to meet the needs of a demanding business and IT environment

Associate Manager Ecommerce Merchandising Resume Examples & Samples

Uses available data & insights to provide sound merchandising / marketing / promotional / product optimization recommendations (prescriptive selling)
Owns the planning and execution of each account’s merchandising / marketing / promotional / content plans – plans are crafted in collaboration with brand/season, digital, shopper marketing and CSC teams
Co-owns relationship with content development / creative agencies
Establish business reporting/KPI’s to ensure progress against objectives and communicates campaign results back to the organization
Operational evangelist for accounts in his/her portfolio: in other words, coordinates with cross-functional teams to ensure catalog accuracy, in-stock / forecasting reliability, new product set up, and such
Closely collaborates with IS, Digital Marketing, Insights and Shopper Marketing teams to leverage mobile/digital technology expertise, available digital assets and learnings in executing the Ecommerce plan
Owns the revenue/spend plans for accounts in his/her portfolio
Manages ecommerce-specific DMEs and TradeWinds processes for his/her accounts
Knowledge of SEO, Ecommerce merchandising and digital marketing required
Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels
Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships
Aptitude for problem solving/quick learning

Assistant Manager, Ecommerce Resume Examples & Samples

Optimizes operation systems for all business sectors including: IBM Sales Center, SAP, CyberSource, banking portals, fraud analytics, shipping, order management, and customer service
Oversees online marketing programs and works with internal and external partners to ensure accurate activity reporting and provides recommendations to improve performance
Manages Online Marketing programs and works with internal and external partners to ensure accurate activity reporting and provides recommendations to improve performance
Collaborates with Marketing, Web Designers, Communications, Inventory Planning & IT to ensure the on line marketing efforts are consistent with company-wide branding & promotional strategies
Manages packing and shipping collateral/material and budgeting with warehouse team
Serves as the liaison with payment processing vendor Cybersource, fraud management PFSWeb and payment portals BAMS, PayPal, Discover
Supports chargeback management process
Manages transactional communications and optimizes performance
Serves as the liaison for eCommerce customer service support and offline work
Manages KPIs for customer service
Responsible for Corporate business development. Scouts and develops new business opportunities in the B2B2C, corporate gifting, employee promotions world
Manages ratings & reviews through Bazaar Voice and finds ways to improve them
Bachelor’s Degree in technology or marketing
3+ years of experience in eCommerce operations or digital advertising
Driven, detail oriented self-starter
Understanding of online fraud management
ECommerce/Supply Chain platforms
Ability to multi-task; excellent follow-through skills
Well organized, process oriented and ability to prioritize effectively

Manager, Ecommerce Resume Examples & Samples

Responsible for product development and D2C merchandising initiatives for artist and label brands; Create e-commerce products for each artist specific web store
Develop best practices in e-commerce as it relates to the end consumer; drive sales and increase amount per transaction
Maintain Retail Marketing calendar and an on-going strategy to facilitate marketing of store promotions while working closely with internal partners (Marketing, Digital Marketing and Artist Management) to develop and execute approach in the e-commerce area
Manage day-to-day site merchandising maintenance
Provides merch content / images for communications to customers & staff
Proposal of suitable products based on innovation, competitor research and knowledge of similar artist product proposition
Using ecommerce innovation to develop product bundles and retail mechanics to create engaging retail proposition to fan base
Strong experience with ecommerce and the ability to drive sales with creative marketing ideas and strategies
1-2+ years in Ecommerce planning
1-2+ years of experience in web marketing and/or ecommerce
Basic technical knowledge and experience with HTML
Knowledge of the Magento Ecommerce Platform
Minimum of a Bachelor’s Degree preferred

Sales Manager, Ecommerce, Dach Resume Examples & Samples

Play a critical role in building, training and managing a high performing sales organization
Establish financial and operating targets and ensure alignment with strategic plan
Prospect and penetrate large organizations to obtain brand and direct response advertising
Analyze campaign performance statistics and recommend optimized media solutions
Exceed sales, pricing and yield goals
Ensure that our clients receive the highest level of sales and operational customer service
Entire Sales Planning and execution piece of Sales Operations Role and work as a strong partner to peers in the DACH GSO management team
10+ years sales management experience - Online or Advertising Sales preferred
Strong management, analytical and planning skills
Entrepreneurial background in eCommerce preferred
Knowledge of social media, re-seller channels and vertical markets in the DACH region a plus
Relationships with top marketing decision makers at traditional companies and agencies
Ability to perform well in a rapidly changing environment
Understanding of how people engage with facebook, the technology behind online advertising and the ability to communicate and present on this clearly and concisely
Experience in consulting a plus
Team player who is highly collaborative and can work cross functionally in a global organization
Experience managing managers preferred
Fluent German & English speaker preferred

Manager, Ecommerce UI Engineering Resume Examples & Samples

Minimum of 5 years development
2+ years leading/managing a development team
2-3 years in an web / eCommerce environment
Expertise in JavaScript, HTML, CSS, JSP
Bachelor’s Degree in Computer Science or a technology related field required

Technical Program Manager, Ecommerce Resume Examples & Samples

Seasoned technical product or project manager with 5+ years of successful project and partner management experience
Direct experience working with eCommerce resellers on emerging technology
Strong technical skills in the development of web and mobile applications
Understanding of network tokenization standards, EMV and 3-D Secure rails is desired
Track record of quickly earning credibility based on your knowledge and ability to learn quickly
Adept at communicating with developers, non-technical business partners and executive stakeholders
Strong problem solving, negotiating, influencing, conflict resolution and decision making skills
Exceptional time management, documentation and organizational skills
Excellent oral/written communication, interpersonal and analytical skills
Ability to initiate and drive projects to completion with minimal guidance
Energetic and collaborative team player who feeds off of goal setting and achievement

Consumer Experience Manager Ecommerce Resume Examples & Samples

Drive profitable growth of the European eCommerce business by improving KPI performance across conversion and consumer satisfaction metrics
Map out and implement the optimization strategy for our consumer experience in partnership with the Consumer Experience team lead
Lead and support projects in optimization, utilizing consumer feedback and analytics data to help shape our requirements and implement against them
Drive forward our copy communication, ensuring what’s on the site is locally relevant, legible and on-brand
Be on top of the market insights, data and industry trends and act as a key contributor in ideation of the improvements and enhancements to our site that support our business goals
Treat NPS like your direct wire to our consumers – structure the operational process to listen, react and adapt to that feedback
Lead monthly meetings/updates with our European & Global stakeholders
The ideal candidate must be self-motivated and have well-developed business acumen, a brand-appropriate understanding, strong strategic judgment, acute analytical skills
Strong IT and numerical skills. A data driven mind-set. If you don’t have a passion for data, this role is not for you
An inert ability to see opportunities to improve. Whilst primarily focused on the site experience, you should opportunities across all facets of the business
D2C knowledge – eCom & Retail
Higher education, university degree or equivalent

Manager, Ecommerce Resume Examples & Samples

Manages and drives conversion rate of RCI's various websites, including RCI.com
Develops and implements standards and procedures to ensure the quality of the members' experience online
Manages all North American digital content across RCI's web properties, with responsibilities including content creation/curation, publishing and tracking
Manages the presentation of RCI products and services in partnership with various Marketing teams, Revenue Management, and Call Centers in support of the overall RCI marketing, product, and inventory strategy
Manages a team of publishing staff and contractors
Ensures all content that is created and published is properly tagged with the metadata for internal search and external SEO purposes
Works in concert with our various Marketing teams, Product Development, IT, Revenue Management and Business Development to develop strategies that increase sales and profits in our digital channels
Maintains RCI brand standards and guidelines throughout planning and publishing of marketing content
Tracks and reports on the effectiveness of online content and initiatives, utilizing third party web analytics (Adobe Marketing Cloud)
BA/BS in Marketing, Business, Computer Science or other business related field
Ability to successfully communicate both verbally and in writing
Sound business judgment and decision making skills
Ability to multi-task and manage deadlines
Expertise with HTML, CSS, and JavaScript is required, knowledge of one or more scripting languages is desired
Expertise with MS Office (especially Microsoft Excel and PowerPoint) skills required
5+ years of ecommerce or online marketing experience, preferably in a high volume online operation or with a large consumer brand
Any Google certifications (SEO) a plus
Travel/Hospitality experience a plus
Experience OpenText (formerly HP/Autonomy) LiveSite and TeamSite, and Adobe Marketing Cloud (and Dynamic Tag Management) strongly preferred

Client Solutions Manager, Ecommerce Resume Examples & Samples

3+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
Experience working with eCommerce brands
Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
Experience working effectively with XFN teams and all levels of management (internally and externally)
Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights
Knowledge of SQL or relational databases required
Experience with statistical packages such as R, SAS, SPSS a plus
Ability to communicate, collaborate and work effectively on a team
Ability to confidently present to build ongoing relationships with external clients
Understanding of the app technology and app technology landscape
Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions preferred

Planning Manager, Ecommerce Resume Examples & Samples

Lead and manage the development of the Merchandise Planner while challenging them to be opportunistic about the business
Work closely with the buying team to analyze seasonal merchandise assortments and execute merchandising strategies including creation of sku plans at the Department, Classification and Cluster level
Take leadership role in managing open-to-buy, planning and forecasting processes, planning calendar and development of actionable analysis with main objective of identifying opportunities to drive business from top-line to store level while building, managing and motivating a cohesive planning organization
Partner with the VP Omni Planning to develop and enhance planning processes and functions needed to run the business more efficiently and effectively, as well as analyze the business in order to identify risks and opportunities for further growth
Clearly communicate to Buying teams the financial objectives, action plans, opportunities, learnings and liabilities of the business in order to enable strategic decision making. Take leadership role in execution of strategies to drive business
Initiate and create analysis to recap business by classification and style in order to create actionable strategies with the buying team in order to drive sales and achieve gross margin profitability
Monitor and control markdown cadence and aged-inventory levels in order to maximize profitability while achieving necessary sell-thrus
Create reports/recaps of the business, develop financial plans and monitor the performance of sales, inventory, markdowns and profit by classification from a top-line to bottoms-up level, including managing the open-to-buy
Manage the KPI forecasts down to the daily level. Partner with the digital marketing team to identify risks and opportunities. Communicate weekly forecasts and promotional strategies to the DC
Leverage cross-functional teams and initiatives to create opportunities and efficiencies for the Ecommerce Division
Work closely with buying team to initiate and develop actionable analysis to recap business by classification and subclass at a top-line as well as store level in order to drive sales and achieve gross margin profitability. Identify needs of division from a reporting and process perspective to ensure opportunities are identified and actioned upon in a timely manner
Recommend buys based on thorough analysis of retail business prior to each market to achieve increased sales, profitability and sell-thru %
Handbag/Accessories or Ready-to-wear background preferred
Minimum Bachelor’s Degree
Must have 8+ yrs. experience in Retail Merchandise Planning; Ecommerce Planning preferred
Strong analytical skills, creative problem solving skills and ability to thrive in an entrepreneurial environment are a must

Client Solutions Manager, Ecommerce Resume Examples & Samples

Analyse data and insights to guide strategy and implementation of Facebook solutions Platform and Product Expertise
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement
Bachelor's or Master's level degree preferred
Demonstrated understanding of the eCommerce industry, and key clients within it preferred
Experience working directly with marketing, media and/or consulting companies
Experience aligning solutions and measurement to client business objectives
Experience presenting to external stakeholders at a variety of levels
Strong project management abilities, with experience completing projects with minimal direction with high attention to detail
Demonstrated ability to build strong working relationships with internal and external partners
Experience leading and managing initiatives with support from team/manager
Experience supporting the execution of account growth strategy and action plans as part of a team
Demonstrated experience analyzing data sets and delivering actionable insights
Advanced written and verbal communication skills with the ability to articulate solutions
Ability to guide adoption of products/solutions
Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance with support

Business Development Manager, Ecommerce Resume Examples & Samples

General understanding of eCommerce market place dynamics and trade strategies
Strategically develop and implement innovative eCommerce marketing, pricing and sales policies and programs to exceed sales volume objectives
Develop and coordinate distribution and warehousing programs to reduce costs and provide superior customer service .Control sales budget and promotion expenses to contribute to profitable objectives and investments
Serve as liaison between Walmart.com eCommerce contacts, team counterparts and internal support team members to foster culture of growth and collaboration
Strategically analyze and interpret Walmart.com eCommerce trends and demographic data. Project short-term forecasts out 2-3 years to ensure K-C’s action plans meet future demands
Perform strategic analyses, and design strategic business presentations tailored to achieve realistic customer performance, and support K-C's planning process
Demonstrate and strategically apply consumer industry and cross-category knowledge and expertise. Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations. Arrange meetings with customer executives
Keep team leader informed on status of plans and programs, changing conditions, requirements of marketplace, competitive activity, issues and accomplishments that may affect sales results. Develop alternative courses of action. Consider alternatives, risk management and impact of alternatives
Express knowledge of systems, situation statuses, procedures and culture of company. Promptly reconcile and communicate changes and conduct team adjustment to new changes. Adjust to meet requirements of changing conditions/situations
Render judgments and make timely decisions in alignment with business objectives. Independently set priorities and proactively identify issues, underlying problems, magnitude of situations and potential solutions and developing a plan of action. Precisely communicate in prompt timely manner with various levels of workers (include international relationships, if applicable)

National Account Manager Ecommerce Target Resume Examples & Samples

Deliver against net and gross margin targets
Have extensive knowledge of operation/execution of digital and mobile retail market & tools
Ability to negotiate with both internal and external partners
Must use comprehensive and prescriptive data to build and execute a strategy
Use data and metrics around financial, brand, and shopper trends to execute consumer driven strategies on Target, with a focus on growth acceleration and finding the formula to win at Target and on Target.com
Build relationships with Target at the Buyer and Divisional Merchandising Manager (DMM) levels and facilitate connectivity in other functional areas (Demand Planning, Merchant Teams, Forecasting, Marketing, Media, Programs, etc.)
Provide on-going strategic insights based on Target and marketplace trends
Ability to test and measure participation in relevant Target programs and initiatives and provide insights to leadership and the broader organization
Partnership with Category Management, Marketing Delivery Organization and Business Development to develop the long-term Target category vision and strategy, while delivering profitable growth
Work with Supply Chain to improve instocks in an effort to grow sales. Build collaborative forecasting process with internal Demand Planning team and Target Instock team
Maximize promotion effectiveness through planning and execution (manage promotional calendar, execution of flash sales, price discounts, campaigns, program participation, etc.)
Significant level of collaboration and ability to influence decisions within Trade and Brand Marketing team and Target
Ability to prioritize effectively in a fast-paced environment, with competing priorities
Courageous, ability to work under ambiguous circumstances, in depth understanding, willingness to challenge the status quo, and continuously raise the bar
Ability to worked on a matrixed team and create new and efficient processes
Requires Travel up to 30% per year

Client Solutions Manager, Ecommerce Resume Examples & Samples

Act as a Marketing Solutions Expert
BA/BS degree in a technical or marketing field
4+ years experience working directly with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership
Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
Experience with Excel, experience with analyzing datasets and delivering insights
Demonstrated experience with problem solving and decision making skills
Experience working with cross functional teams with the ability to influence c-level executives
Demonstrated track record of delivering on quota
Demonstrated experience to present ideas

Account Manager Ecommerce Resume Examples & Samples

Driving and Piloting Marketplace sales and implementing optimizations: highlighting any products that are not performing – discussing improvements with partner
Building the Marketplace marketing activation calendar taking into account ranging, account profile and existing trade marketing operations
Coordinating implementation of marketing activations together with local account trade marketing
Monitoring logistic performance in compliance with SLAs
Create and maintain internal processes to enable us to manage this business more efficiently
Fluent English is necessary, French would be beneficial
University degree in business administration preferred

Senior Account Manager Ecommerce Resume Examples & Samples

To establish professional and personal relationships to the relevant key decision makers and buyers of the assigned customers as a prerequisite to making adidas Group the ‘preferred supplier&#8217
Building the Marketplace range offer together with Wholesale team
Drive in-season and pre-season processes with all relevant stakeholders to ensure sustainable growth and efficiency
To represent the assigned accounts internally as an ‘ambassador’ towards all functions and vice versa and help manage all interfaces
To understand the assigned accounts and categories and drive the development of account strategies, formalizing them in a holistic Partner Program strategy
To collaborate with Global, Local Marketing and Sales to create seasonal CTC plans that include Brand and SMU programs as well as their activation
To monitor sell-out continuously to ensure reliable and cost efficient supply for the account as well as to identify and capture selling opportunities to the account
Pro-actively manage all business KPIs linked to order fulfilment and inventory management, e.g. standard margin, cancellations, NS, etc
Overview daily, weekly and monthly reporting for the Partner Program team to drive both in-season needs and future season planning closely with the Business planning team
To develop internal processes to enable the team to manage this business more efficiently
Exposure: sports, sales, marketing either in apparel/fashion/shoes or FMCG
Feel comfortable with working in an international environment
At least 5 years working experience in eCommerce business and ideally Sales, CTC or Merchandising background
Fluent English, another European language would be beneficial
Advanced knowledge of the MS Office package, with a focus on Excel and PowerPoint
Passion for creating the new

Manager Ecommerce Strategy Resume Examples & Samples

Provide strong leadership, project planning and management to one or more visible, complex projects successfully driving team execution and ensuring expected results
Support the continuous assessment of eCommerce and Customer Service trends/customer requirements and make recommendations to influence the strategy and roadmap
Collaborate effectively with cross functional / cross-channel business to enable successful completion of projects
Assist with digital services diligence for potential M&A activities
Create communications and presentations for Executive Committee, Board of Directors, Senior Leadership team that communicate the strategy, roadmap, and results
Provide analysis, insight, direction and actionable recommendations to eCommerce leadership
Manage strategic projects for eCommerce and assist with major initiatives such as Digital Services, Mid-Market Customer experience, and other corporate initiatives
This role is currently structured as an individual contributor
6-8 years with strategic planning experience in consulting or e-commerce business
Passion for e-Commerce a must!

Manager Ecommerce Insights & Strategy Resume Examples & Samples

Builds strategy for eCommerce in conjunction with Product Management, Marketing, Merchandising and Finance
Leads projects to identify opportunities on the website and in the eCommerce business overall
Use web data with other data sources including internal transaction data and external data to inform the understanding of business performance, to drive the Product roadmap and cross-functional projects
Drive change through the organization by facilitating meetings, producing compelling presentations and convincing relevant stakeholders

Manager Ecommerce Business Operations Resume Examples & Samples

Experience partnering and driving IT technical teams to deliver results
Minimum of 5 years Business Operations experience, inclusive of management, with a demonstrated track record of high achievement and progressive responsibility
Working familiarity with innovative eCommerce operational programs
Customer-centric orientation with proven track-record of developing and acting on customer insights
Experience working with cross-functional teams and influencing others in a matrix organization
Strong analytical and critical thinking skills, with ability to break down complex problems and formulate plans

Finance Manager, Ecommerce Analytics Resume Examples & Samples

Collects data from various reporting sources (Omniture, pfsweb, SAP) and consolidate into one daily report illustrating performance against LY, Plan and Forecast by business unit “Pillar” and Total
Pulls Channel Marketing data from Omniture for: paid search, affiliate, direct, natural search (SEO), referring domains, and comparison shopping eCommerce reporting, analysis. Understands and plays a role in sales and costs forecasts and month-end close for both sales and cost verification
Runs weekly and monthly reports. Develops ad-hoc reporting as needed
Assists in the accounting process and marketing spend. Owns the eCommerce accounting process
Collects and manually inputs sales data as it relates to each pillar to ensure the integrity of the daily report
Assists in coordinating all forecasting efforts including 3+9, 6+6 and 8+4 for both sales and costs
Works with cross-functional team to execute monthly eCommerce executive summary. Incorporates monthly financial view, key insights and traffic analysis
Provides insight to lead the automation of daily reporting. Works with IT to increase accuracy of automated reporting, that is in line with company reporting best practices
Develops by day revenue spreads for each month and submits to finance
Develops business analytics industry best practices and promotes innovative approaches to garner insight to move our eCommerce/web business ahead
Interprets data from a variety of sources including our web analytic application, order processing system, customer database, email service provider, online survey application, and ad server into meaningful insight is crucial
Ensures data integrity and testing processes are followed across the enterprise for multiple reporting and research tools. Works with internal and vendor support teams to report and resolve data discrepancies
Creates dashboards to illustrate the performance of the eCommerce website
Creates the initial forecast at the beginning of the year and analyzes and reports out numbers as the sales come in
Validates costs/creating reports that illustrate how to maintain the budget
Compiles and runs eCommerce P+L for the non-quarter ending months
Ensures all vendors are compensated; handles invoices, and vendor discrepancies
5+ years Business/Analytics experience
4-year college degree or equivalent in related field
Social science, statistics, business background
Drives innovation by discovering alternative approaches to resolve obstacles
Excellent project management and prioritization skills
1+ years eCommerce experience preferred not required
1+ years using Analytical tools (Adobe Omniture, Google Analytics, ect.)
1+ years using on-line customer survey tool (OpinionLab, ect.)

Emarketing Manager, Ecommerce & Digital Resume Examples & Samples

Drive and execute ecommerce promotion and campaign strategy & initiatives across ecommerce, mobile and social platforms to drive ecommerce ecosystem growth, innovation, consumers experience, traffic and purchase from targeted consumers segments. Ensure seamless co-ordination and following up on special ecommerce campaign in each platform. Maximise ROI based on approval budget
Support eMarketing SM to liaison with the promotion and campaign counterparts at ecommerce partners/ platforms/market places (such as YHD, JD, Alibaba, Tmall, Taobao, Amazon, Womai, Tecent etc) to communicate, negotiate and manage initiatives that draw traffic & sales to the ecommerce business
Execute and manage a comprehensive Ecommerce Ecosystem marketing plan and calendar. Perform day-to-day operation and execution in ecommerce campaigns & promotion, as well as to support project-managing cross media initiatives. Ensure alignment with overall Brand objectives, key initiatives and calendar through co-ordination with interactive , brand, IMC and CE team
Co-ordinate with Brand, IMC, CE, Media and Interactive team to ensure alignment on key Coca-Cola China marketing initiatives across channels and media
Drive and conduct day-to-day operation to improve ecommerce consumers experience and product launch with an objective to maximise brand presence, traffic and sales. This include but not limited to
UX: online style guide, E-Asset: (product photos, video & description) and Digital shopper tools
Traffic driver: optimised banner creative & placement for web & mobile which align with overall ecommerce ecosystem
Execution: day-to-day consumers experience, ensure accuracy and high quality brand presence on Ecommerce Ecosystem
Liaison and work with ecommerce vendors marketing counterpart and digital agencies to ensure high quality and timely deliverables
Gather info, monitor and conduct analysis and reports on all ecommerce ecosystem related campaigns/ promotion/ traffic & sales driving initiatives result. Ensure sharing of key learning and best practise within KO system
Continuous e-capability development, drive high quality deliverables and business result , and share learnings
Entrepreneur skillset : ability to work with uncertainty and ambiguity, be creative yet practice to develop new business model / process/protocol/ approach, be flexible to change and adopt new way in the fast changing E-World
Corporate incumbent: ability to work and align within a complex organisation with multiple stakeholders
Strategic vs Operation experience: strong analytic skill to evaluate business opportunity, financial savvy to build financial analysis, have some e-commerce operation experience to ensure practicality
Communication & understanding of Ecommerce: be able to communicate complex business ideas to different level of audiences, intense understanding China Ecommerce “Game Rules” and be able to lead negotiation and manage partnership in a win-win case
Minimum 5 years work experience in digital marketing business, with at least 2 years in Ecommerce related responsibility in China, must have proven experience in developing, executing campaigns & promotions to drive traffic and sales in China ecommerce business
Demonstrate strong understanding of China Ecommerce and digital business. Proven experience in working with YHD, JD, Tmall, Tencent, etc is a must
Proven experience in driving traffic and sales through partnering platforms and digital companies in China Ecommerce business
Proven experience in executing digital / e-business campaigns from scratch with structural and strategic approach
Ecommerce Data analysis and technology savvy
Proven experience in working on multiple media campaigns & promotional initiatives for a technology-enable business will be a plus
Ability to collaborate in a multi-cultural, complex organization
Strong analytic and communication skill to all levels of audience
Strong leadership in coaching and developing team capability

Manager, Ecommerce Omni-channel Resume Examples & Samples

Taxonomy/ Catalog
Product Data
Up Sell and X Sell
Menu/Navigation
Meta data (SEO)
Cart: Saved Carts, Merged Carts, Promotional Capabilities, Cart UX
Search: PDP documents and Global search bar

Manager Ecommerce Resume Examples & Samples

Liaise with local content providers to ensure all new/updated content activities are delivered
Provide required regular and ad hoc reports
Any and all other job duties as assigned
Significant Digital, Online, Media or eCommerce experience (SEO, Paid Search) with experience at supervisor level or above
Highly proficient in using MS Word, Excel, PowerPoint and Outlook
Supervisory experience
Ability to travel 15% of the time (may vary)

Engineering Manager, Ecommerce Experiences Resume Examples & Samples

Lead and manage a team of engineers through the research, technical design, implementation, testing, and deployment of purchasing-related web applications and supporting services
Create and execute effective processes for managing projects and sprints
Execute effective testing processes that ensure ongoing application/service quality and avoid regressions and outages
Deliver scalable, resilient, high-availability applications and services running on robust deployment architectures with comprehensive health monitoring/alerting
Maintain effective communication and collaboration with partner teams, both local and remote, in completing interdependent work items
Ensure adequate visibility of project/feature status to program management, product management, and other stakeholders
Attend to team morale; communicate effectively with team members to understand concerns and address them
Optimize team productivity, sprint velocity, and feature turnaround time while fostering satisfying work-life balance
Manage individual performance, employing ongoing performance feedback and coaching
Work with each team member in identifying and making progress toward career development goals

Client Solutions Manager, Ecommerce Resume Examples & Samples

BA/BS degree preferred BS in Engineering, Math, Computer Science, Physics, Stats, Economics or Business but with a focus on analytics
Experience working with direct clients from E-commerce is a plus
Experience with statistical packages such as R, SAS, SPSS is a plus
Fluency in English and Mandarin is required

Category Manager Ecommerce Resume Examples & Samples

Act as an advocate for ecommerce and the growth potential to internal and external stakeholders; educating stakeholders on similarities & differences between the online channel and bricks & mortar
Conduct & review market research on category, competitor, customer and trend information, such as market size and Wal-Mart share; market share of primary competitors, category trends/ innovations, and consumer insights
Make fact based merchandising decisions using additional ecommerce data such as traffic, sales, conversion, visits, orders, etc
Engage and influence cross functional teams to execute strategy and objectives
Communicate category strategies to leadership and cross-functional team (i.e. Replenishment, Bricks & Mortar Directors)
Conduct item level assortment analysis and drive assortment decisions i.e.: extended aisle opportunities, coverage of shared assortment, vendor/sku optimization
Accountable for sales, gross profit, market share growth, and inventory targets
Work with Merchandise Planning & DM to forecast for sales, gross profit and inventory including coop collection, markdown, and sales mix
Review annually, monthly, weekly and daily category, subcategory projections/ actuals; make adjustments as needed
Conduct post-mortem financial analysis and identify correction of errors
Collaborate on website promotional planning aligned with corporate and ecommerce objectives
Manage vendor/supplier relationship as it pertains to the ecommerce business: negotiation, onboarding, education, analytics, etc
Passion for product and people. Ability to partner with merchandise and cross functional teams
Proven ability to deliver results including demonstrated P&L; management skills
3-5 years experience in buying/ merchandise management experience
Retail experience with working knowledge of Supply Chain (including replenishment), Marketing, Store Operations, Modular Planning, Finance (previous ecommerce experience an asset)
Strong customer orientation (e.g. consumer insights)
Results driven, strategic thinking and ability to influence others
Strong analytical, business and financial acumen. Proven negotiation and planning skills
Timely decision making/action oriented
Vendor management skills
Superior written and verbal communication skills
Post secondary degree or equivalent experience
Mid to advanced computer proficiency and organization/time management skills
Job Title:* Category Manager Ecommerce - Health & Wellness, Cosmetics, OTC
Req ID:* 693913BR
Canada Walmart Division:* Merchandising
Province:* Ontario

Program Manager Ecommerce Resume Examples & Samples

Job Title:* Program Manager – eCommerce (14 month contract)
Req ID:* 759914BR
Canadian Cities:* Mississauga

National Account Manager, Ecommerce Resume Examples & Samples

Lead development of multi-year plan eCommerce strategy to capitalize on opportunities, ensuring appropriate alignment and successfully manage the company’s business performance to consistently deliver growth and profit for Mass Retail’s eCommerce business. Provide analysis of sales results to customers and recommend sales solutions to drive and/or grow business results
Understand and develop key relationships in customer organizations in order to collaborate site ergonomy (user experience), on-line assortment, e-merchandizing strategy (catalog, trade, promos, testing, new products). Consult with the customer on a broad range of business issues; provide ongoing advice, help customer seek and explore options and solutions, become the go-to trusted business advisor on eCommerce channel management
Develop and present broad strategic objectives supported by key insights, which challenge organizational thinking and drive step-change growth. Develop in-store execution objectives that increase brand recognition and category growth in e-Commerce channel
Maintain SFDC and/or other databases to ensure accuracy in customer data, provide transparency to the sales process, and provide sales forecasts
Provide guidance to supporting Mass team members as needed to ensure key customer account e-Commerce strategy is communicated and effectively implemented. Ensure operational excellence for the execution of these plans, by aligning internal stakeholders
7 - 9 years sales experience in Residential Water or other Consumer Goods products, Ability to influence others without direct reporting relationships, Must be able to use data to develop and innovate an E-commerce strategy; to use data to measure, anticipate, reinforce business case and plan change. Strong analysis and presentation skills; strong interpersonal skills, Thoroughly understand the E-commerce landscape and able to set up critical digital KPI’s for sustainable growth projects. Knowledge of pool chemical industry a plus, business tools such as SFDC, Business Warehouse

100

Manager Ecommerce Merchandising Resume Examples & Samples

Lead establishment of several high profile key growth initiatives to include vision, strategy and buy in with senior leadership across the organization
Develop and maintain the requirements and operational plans to support the strategy
Lead a cross functional team (eCommerce Product Mgmt., Merchandising, Marketing)
Define business case for each program including sales & margin goals and customer retention targets
Definition of key performance indicators (financial, customer, site) to measure performance/success
Develop financial reporting around the programs and manage to the P&L
Define and manage optimization of the programs through site analytics and testing and continuously refine customer contact strategy
Develop regular, impactful communication of progress and impact
Identification and prioritization of incremental opportunities

101

Assoc Manager Ecommerce Prod Mgmt Cart & Checkout Resume Examples & Samples

Provide input to project plans, risk assessment, and project schedules for cross functional teams and domains
Assisting Product Leads in facilitating cross functional, cross channel team meetings to drive strategy creation to multi-phase, multi-year program execution
Assume the role of product owner in Agile Scrum projects. Use requirements management tools to maintain requirements and user stories for projects
Work as liaison among internal and external stakeholders to analyze, communicate, and understand business and usability requirements for changes to business processes, policies, and information systems

102

Project Manager Ecommerce Resume Examples & Samples

Stakeholder Communication and managing expectations throughout the project delivery
Experience in managing projects on a global level. Ideal candidate would have managed ecommerce and digital projects
Ability to manage multiple projects while being detail oriented
Fluent in English, both written and verbal. Any European languages will be an added advantage
4 years of College or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education
3-4 years of experience in eCommerce
Minimum of 1-2 years of work experience in project management

103

Associate Manager Ecommerce / Omni Channel Resume Examples & Samples

Responsible for achieving revenue, margin, growth, and service objectives within assigned e-commerce account(s)
Responsible for online sales, assortment, promotions, and pricing for assigned retail partner sites to deliver sales & profit goals, including maximized volume potential and brand share
Monitors and drives ROI via performance-based and brand-building marketing strategies to enhance consumer experience and successfully attract and retain consumers
Participates in Bayer sales team annual business planning process within assigned accounts. Leverages business analytics to influence customer and company decision making at appropriate levels to build Omni channel presence and results
Helps to raise the 'on-line IQ' across Bayer via business insights and analytics. Specifically, collects and reports on-line data across all brands to showcase available path-to-purchase metrics via customer portals
Financial acumen: Solid financial management skills to maximize trade spend and improve ROIs over time. Can manage and track spending to budget versus results in order to adjust future plans
Industry expertise: Passionate about digital/Ecommerce space and abreast of key trends, benchmarks, and innovations in the industry. Direct key account selling experience required
Leadership skills: Able to effectively work independently and with cross functional partners; a quick learner and self-starter who is comfortable supporting a new and emerging marketplace
Communication skills: Strong written and oral communication skills, demonstrate a highly collaborate style of working and self-starter attitude
Technical skills: Sound analytical skills, including Google analytics, Google Adwords, Microsoft Excel, and paid search advertising; Has solid knowledge of standard consumption databases and can apply POS analytics to online metrics in order to deliver recommendations and present results
This should preferably include 1–3 years of experience developing integrated marketing programs (paid search, SEO, email marketing, online display advertising, social, etc.)

104

Sales Manager, Ecommerce Resume Examples & Samples

Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
Driving the business through a high-level of involvement in the day-to-day operations
Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
Assisting in managing controllable expense elements for the New and Used Vehicle Departments
Used Vehicle Manager
Financial Services Director

105

Channel Manager, Ecommerce Program Resume Examples & Samples

3+ years of experience leading eCommerce projects, preferably digital or eCommerce project teams, at an ad agency, technology company or an in-house brand communications/marketing organization
Experience managing and executing multiple projects by time and quality
Understanding of UX/UI/IA standards and trends across all digital platforms
Solid foundation and understanding of front-end (site usability, Flash, HTML, CSS, JS) principles and back-end technologies (CMS systems, architecture, integration and development ops)
Working knowledge of project management and production tools, including or similar to Google Drive, Basecamp, Smartsheets, Workfront, MS Project, etc
Experience creating and maintaining timelines, schedules, budgets for internal and external teams
Experienced oversight of third-party vendors, including scope interpretation and day-to-day management
Experience managing e-mail marketing campaigns
Experience working with and understanding of social media platform formats, specifications, limitations, and requirements
Experience working with and understanding of digital ad serving platforms + digital display formats, specifications, limitations & requirements
Familiarity with digital/social media analytics platforms (Omniture, Google Analytics, Radian6, TrackMaven, BrandWatch, CrimsonHexagon, etc)
Ability to manage scope effectively and efficiently, including the ability to make suggestions and understand when

106

Marketing Manager, Ecommerce Resume Examples & Samples

Bachelor degree in Marketing, Business or a related subject
MBA/MS or equivalent work experience
Post graduate training in Marketing and/or Management
10 or more years prior experience in Sales, Marketing, Channel Management, and/or Product Development with progressively more responsibility and a track record of results
At least 5 years of P&L or Budgeting responsibility
Previous supervisory or coaching experience

107

Manager, Ecommerce Resume Examples & Samples

Development of a three-year strategic roadmap for the growth of a global, e-commerce business integrated with CRM and ERP systems
Optimization of the e-commerce experience to drive acquisition, engagement, , retention and marketing of ecommerce program across all business touch points with continual refinement to improve key metrics
Analysis, recommendation and development of strategic and tactical changes that drive business revenue and profitability by increasing customers, driving ecommerce engagement, improving conversion rates, increasing average order sizes and managing margin performance
Ownership and management of the customer experience by influencing design, aesthetics, content, navigation, website performance, site functionality, etc
Ownership and management of programs & budgets related to online user acquisition
Ownership and management of measurements and monitoring key performance indicators
Directing and managing internal teams to drive towards the attainment of key performance indicators & objectives
Ensure that Brand Authorization program and associated website portal & features are integrated into Core Brands Sales processes, policies and ERP systems
An in depth understanding of ecommerce site design, workflows, and associated systems
Strong understanding of user experience, product / cart conversion
Experience with web analytics tools
Business to business (B2B) marketing experience is a requirement
Ability to compile and analyze key metrics and make decisions regarding site performance
Ability to perform engagement, conversion, spend and creative analysis to identify growth/optimization opportunities
Strong independent decision-making, and organizational, planning, and problem-solving skills
Passion for new and emerging technologies and an understanding of how they can be applied to benefit businesses
Superior organization, project management skills and attention to detail
Reasonable Accommodations may be made to allow individuals to perform the essential functions of the job
Sufficient visual and manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer (estimated 80 - 100% of the typical workday) and other office equipment
Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to sit/stand at a workstation for an extended period of time, considered to be approximately 100% of the workday
Some travel may be required up to 25%; domestic and international

108

Lead Manager Ecommerce Resume Examples & Samples

Lead the investigation, analysis, and direction for new strategic initiatives under consideration by the Premier team
Help define and build key analytic elements that will help guide the business
Synthesis multiple complex potential ideas and enhancements into actionable recommendations
Analyze data from customer satisfaction surveys, click stream data, performance metrics, and web analytics
Help set, track, and model key performance metrics
Communicate with a variety of channels / teams on potential Premier projects
Serve as a key member of the Premier Leadership team
Minimum 4 years’ experience as a product or marketing manager, ideally for a major online ecommerce site
Strong analytical skills, and an solid understanding of data models, business intelligence, consumer insights, and market trends
Understanding of product management and product life cycle
Proven ability to distill a large quantity of information into clear, concise, and prioritized requirements
Ability to think creatively, act entrepreneurially, respond proactively, and work closely with others, while handling multiple tasks in a high-pressure environment
Excellent presentation and communication skills are critical, as is an attention to detail
Bachelor's degree required, MBA preferred

109

National Account Manager Ecommerce Resume Examples & Samples

Negotiate and align business plans with e-retailers to create strong relationships with regular reviews of joint KPIs
Establish Generac Power Systems, Inc. as a best in class supplier which e-retailers will see as first choice for our product categories
Communicate internally all sales plans, business opportunities, trends and post results
Work directly with key stakeholders to brainstorm strategy and execute new product launches, promotions, merchandising, etc
Understand the multichannel path to purchase to drive digital strategies and sales
Educate our sales team on how to ensure online sales are a part of their retail plan
Develop close working relationships with the web teams at our retailers to ensure that our products are shown in the best possible way online ensuring an easy path to purchase
Develop and share content with our online partners and propose value added services including consumer reviews
Work with our partners to improve logistics and provide solutions
Bachelor’s degree in Sales, Marketing, Finance or related discipline
3-5 years of retail experience including previous experience in e-tail/e-commerce
Valid Driver License Required and ability to travel at least 50%
Demonstrated ability to develop productive and strategic relationships with all internal cross functional areas
Demonstrated ability to implement strategic sales plans focused on growing sales
Proven ability to overcome obstacles and provide creative and successful sales solutions
Demonstrated ability to build executive relationships and sell strategicaly to major retail accounts
Proven business planning, budeting,P&L and analytical skills
Strategic selling training or consultative sales experience a plus

110

Shopper Marketing Manager, Ecommerce Resume Examples & Samples

Lead the development and execution of Shopper Marketing short and long term plans and align with customers
Collaborates with the Marketing function to ensure the delivery and execution of the best content for our brands on ecommerce sites (both base and NP)
Tailor category segmentation to define key elements of the category. Possibly develop new view of segmentation based on new insights
Develop category shopper strategies and activity plan for the customer including 6P's
Monitor and assess progress against the 6P's and strategic gaps vs overall brand strategy. (e.g. monitor pricing, assortment, promotional depth & frequency, sizing)
On-going interaction with Hill’s digital/shopper marketing to develop and execute e-shopper engagement programs
Drive shopper insights agenda and business analytics. Identify key insight gaps and recommend plan to address
Assess key growth opportunities and present to key internal customers (i.e., Marketing, Customer Marketing)
Execute ongoing engagement programs like CRM. Recommend and develop supporting content
Work with digital team and brand teams to develop engagement programs and content
Link with customer's marketing plan and Customer Development Teams to ensure planning and execution
BS/BA degree or equivalent required
10+ years combined experience in marketing or sales, with at least 5 years coming from Marketing/Brand Management
Strong computer skills in Excel, Word, Power Point
Experience within the CPG (Consumer Packaged Goods) industry
Shopper or Customer Marketing experience
Digitally savvy and curious, understand the dynamics of eCommerce
Pursues win-win solutions with persistence, compromise, and respect
Seeks to discover common ground, identify vital interests, and understand the customer’s underlying priorities
Uses shopper and consumer insights to develop commercial recommendations that result in optimized consumption
Works effectively across functions, channels, and categories to align priorities, solve problems, optimize resources, and drive effective execution
Bring your dog to work day, every day!
Summer hours (off early on Fridays)
Work-Smart Program with options to flex your hours or work from home

111

Sales Manager, Ecommerce BMW of Tucson Resume Examples & Samples

Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
Appraising vehicles for trade
Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
Analyzing the business to determine shortfalls and developing action plans to improve performance

112

Senior Project Manager Ecommerce Resume Examples & Samples

Knowledge of both theoretical and practical aspects of project management
Knowledge of business analysis and requirements gathering processes
Direct work experience in project management capacity, specifically agile
Direct work experience in web, ecommerce and/or software development projects
Proven experience in people management
Proven experience in change management
Proficient in project management software
Hold relevant project management and business analysis qualifications including agile certification
Understand the value of commitments to delivery made by a development team
Familiarity with user experience design, eCommerce and web terminology
Familiarity with common Agile practices, service-oriented environments, and better development practices

113

Manager, Ecommerce Merchandising Planning Resume Examples & Samples

4+ years experience in pricing, planning, buying, finance or related field required
Experience with dynamic pricing systems and pricing tools and technologies preferred
Strong analytical and communication skills required
Ability to manage complexity and scale

114

Manager, Ecommerce Operations Resume Examples & Samples

1) Run day to day business operations of Direct to Consumer eCommerce business by collaborating with Supply Chain, Consumer Service, Finance, and IT teams
2) Partner with Supply Chain, 3PL, and DC teams to implement new drop shipping initiatives to meet direct to consumer eCommerce requirements
3) Ensure that inventory needs are met for DTC business and there is complete product coverage at all times including during key selling seasons
4) Monitor ‘Out of Stock’ on DTC channels and take measures to improve product availability
5) Lead new initiatives cross functionally to fix the operational gaps in DTC fulfillment or supply chain
6) Create new processes and system changes to optimize DTC operations and work with technology and supply chain teams to implement
7) Partner with Consumer Service team to understand consumer pain points and work on initiatives to improve consumer experience
8) Streamline backend processes including order to cash flow, returns and refund processing, fraud prevention, repairs and warranty, etc
9) Evaluate new 3PL or Logistics partners and work with Newell Global teams to expand direct eCommerce business globally
10) Create strategy for Excess & Obsolete (E&O) inventory and execute initiatives to sell E&O inventory through direct eCommerce channels
11) Monitor operational KPIs like lead times, fulfillment rate, shipping time, etc. to track progress towards operational goals for direct eCommerce business and work on initiatives to improve KPIs
1) Bachelors degree required, MBA preferred. Concentration in Supply Chain, Operations Research, Engineering, or Business preferred
2) 4+ years of experience working in eCommerce Operations or Supply Chain
3) Ability to both work in startup like environments and within a large matrixed organization
4) Ability to collaborate with cross functional teams at all levels
5) Strong written and oral Communication Skills
6) Ability to use strategic thinking and problem solving skills to create new strategies, build business cases, and win stakeholder buy-in
7) Must be both analytical and strategic and embrace the challenge of dramatically increasing eCommerce revenue
8) Strong written and oral Communication Skills
9) Strong business acumen
10) Ability to learn, understand and converse around key business issues
11) Respected and trusted team player with a proven track record of achievement
12) Strong decision-making skills and an understanding of where projects fit into overall Company and development strategies

115

Assistant Category Manager, Ecommerce Resume Examples & Samples

University degree or equivalent level of education
2 – 3 years of relevant customer development experience, especially in Trade Marketing/Category Management
Passion to win and enjoys learning new things
Robust analytical skills and insightful in turning data into action; methodical and logical
Enjoys working with numerous stakeholders (internal and external); strong inter-personal skills
Experience in Trade Marketing/Category Management is an advantage
Experience in eCommerce is an advantage

116

Affiliate Marketing Manager, Ecommerce Resume Examples & Samples

Responsible for overall site and management of all eCommerce affiliate operations including but not limited to: site merchandising, marketing, CRM, analytics, and UX. Partner with internal teams to ensure these functions are aligned with internal standards and aligned with sales and revenue goals
Establish and maintain relationships with internal and external business partners
Monitor analytics and reports to identify, recommend, and implement optimizations and enhancements to affiliate sites and program
Leverage analytics and consumer insights to define and implement enhancements to our partner program
Manage business to achieve financial targets. Monitor KPIs/metrics and make adjustments to ensure business is maximized. Communicate site performance to the larger eCommerce team
Collaborate with ecommerce digital marketing and external partners to optimize retention and acquisition programs to achieve target efficiencies and sales goals
Identify new external partners to evaluate and prioritize new opportunities to drive sales on .com
Knowledge of eCommerce platforms, specifically Demandware, ShareAsale, and affiliate marketing tools and platforms
Experience managing acquisition and retention digital marketing programs
Understanding of basic financial KPIs and eCommerce analytics
Ability to build and maintain relationships as well as influence business partners
Excellent project management, time management, and prioritization skills
Must be a self-starter with an entrepreneurial mindset and very detail-oriented
A “no barriers” mentality when thinking of potential Corporate partners and reaching out “cold” to companies to pitch potential relationships
Experience working with a cross-functional team and will be highly focused on meeting set KPIs and business objectives
3-5 years’ experience managing the operations and marketing for an eCommerce site
Performance marketing experience is preferable
Bachelor's degree (B. A.) from four-year college or university
Equivalent combination of education and/or experience may be substituted for degree

117

Web Project Manager Ecommerce Business Resume Examples & Samples

Knowledge of project management techniques and tools
Proven experience in strategic planning
Proven experience in risk management
Proven experience in schedule management
Understand basic fundamentals of software development processes and procedures
Understand backlog tracking, burndown metrics, velocity, and task definition
Familiarity with user experience design, ecommerce and web terminology
Must be able to ensure Agile/Scrum concepts and principles are adhered to

118

Manager, Ecommerce Development Resume Examples & Samples

Managing and leading a team focused on delivering world-class eCommerce capabilities
Defining and delivering global application roadmaps and technology platforms
Reviewing on-going capability development, enhancement requests and working with Business Solutions Management to sequence the delivery of these appropriately in system roadmaps 18 to 36 months out
Leading application development and support vendor identification, evaluation, and selection to staff project delivery roles that meet delivery standards across quality and throughput
Owning direct accountability for overall project/program delivery of your development teams and vendors ensuring the successful execution and delivery of projects that meet scope, timing, and cost goals
Working with Applications Management teams to deliver overall operational stability of the platform
Partnering with the business team and BSM to manage overall operational stability of the platform
This position also acts as a functional and technical leader for application development and management, representing the needs of both business and application development teams
Manages budget to plan
Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace
Bachelor or advanced degree in IT, Computer Science, business or related field
Prior experience with prototyping and rapid solution delivery across mobile web and mobile apps
3 or more years experience in business process and/or technology implementation
2 or more years experience managing third party vendor relationships and offshore development teams to achieve business outcomes
2 or more years experience at a Lead level or above delivering IT
Experience establishing and maintaining relationships with individuals at all levels of the organization, including the executive level
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
Experience with Scrum, Extreme Programming or another Agile development methodology
Experience managing onshore and offshore development
Capability to think along the lines of business priorities and reconcile technical priorities with those
Experience with methods, tools, technologies to deliver web based systems for extremely high performance and availability

119

IT Manager Ecommerce Resume Examples & Samples

Designs, documents and configures complex enterprise solutions based on the business requirements
Works with key business leaders to identify requirements and further develop them into details requirements that can be consumed by technical resources
Should have Technology background (eCommerce, Integration, code development) but should not want to code going forward, this position will utilize those skills and working with others to do the actual development
Learn Eclipse ERP to determine gaps in data, by developing testing scenarios, working with the ERP team to fill the gaps. Determine who to go for what and how to accomplish your tasks across teams
Facilitates solution design discussions, designs applications with a focus on reducing the Total Cost of Ownership
Strong project manage as there will be multiple streams of work occurring at the same time. While working in and across multiple teams within the IT Director area and across Director areas and technology
Participates in developing roadmaps for data structures to enable increased user adoption for our eCommerce platform Hybris for our users. By transforming the existing uses and turning on different modules
Ability to lead cross functional and technical team and personalities to stay focused on the goal of delivering the task/data, while identifying any potential gaps in the data/technology raising them to be addressed to resolution
Assists with establishment and refinement of technical standards and hardware standards
Assists with software, hardware and project approvals
Responsible for timely implementation of technology projects
Assist with IT cost control and actively look for opportunities to control spend
Performs other duties assigned
Strong detail, quality/solution orientation and excellent communication skills
10+ years of experience designing and implementing technical solutions that are aligned with business strategy
5+ years eCommerce experience, developing, integrating and delivering
5+ years of integration across platforms and experience
10+ years’ experience using Oracle SQL
8+ years’ JavaScript, HTML, CSS and REST services
Ability to think critically and solve complex issues
Ability to work independently, while engaging the customer and providing information to team
Strong ability to communicate both verbally and in writing with internal and external teams
Ability to prioritize across multiple projects and meet deadlines
Experience adapting in a dynamic work environment
Experience working in a customer focused environment
Ability to troubleshooting issue
Work closely with other IT application owners and leaders to communicate, share and implement best practices
Highly advanced trouble shooting skills, problem resolution, project management and technology evaluation to meet business requirements
Ability to work collaboratively with business leaders and understand many different business areas
Distribution or retail experience
Experience preparing and presenting business and/or financial results
Strong PowerPoint presentation development skills
Familiarity with data modeling and application design documentation
Strong communication and presentation skills, able to tell the areas of issue/concern to develop the story
Self-motivated with ability to work independently without close supervision
Ability to handle concurrent responsibilities and tasks under pressure and within required timeframes

120

Global Manager Ecommerce User Experience Resume Examples & Samples

Lead & manage the eCommerce business functional system and process design for competitive advantage and revenue growth, including the cross-functional design/input team. Deliver updates and new functionality on time and on budget
1+ Years experience in eCommerce applications with extensive experience with functional order-to-cash systems, SAP/hybris experience a plus
3+ Years experience in Customer Service and/or Sales organizations

121

Key Account Manager Ecommerce Resume Examples & Samples

Manage the day-to day retailer relationship with several stakeholders and closely collaborate with stakeholders to ensure listings and continuous availability of the Mattel range on the site
Negotiate trading terms and customer investment
Participate in regional team meetings, trade shows and conventions
Manage product forecasting and replenishment
Participate in supply chain projects that will develop efficiencies for the company and deliver improved customer service
Support the ongoing evolution and implementation of the Go to Market strategy as a member of cross functional teams
Develop and maintain in-depth knowledge of retailers’ and toy market dynamics
Identify shopper & ecommerce trends for business growth and implement initiatives & action plans
Plan and execute customer marketing activities and promotions in collaboration with brand activation team
Collaborate with the Digital Conversion team to maximise turnover and ROI of respective initiatives
Manage (online) data analysis and reporting to deliver on objectives and accelerate business growth
Manage sales and spending forecasting
Manage and ensure professional development of one sales employee
Represent the Amazon Europe team internally and externally for regionally driven topics for specific brands and on assigned projects

122

Assistant Manager, Ecommerce Site Performance Resume Examples & Samples

At least 3 years of experience in the retail industry – preferably for E-commerce
Or any equivalent combination of experience and training that demonstrates the ability to perform the key responsibilities of this position
Is dynamic, creative, and excited to user data to drive impact across the user experience
Is highly analytical and loves to attack challenging puzzles
Comprehensive knowledge of digital experience, user design, and user experience
Understanding of web analytics tools and techniques is a plus
Demonstrated experience with testing methodologies and experiment design; including, A/B, MVT, and usability testing
Exceptional communication skills; must be able to articulate a clear, persuasive argument verbally and in writing
Superior ability to build strong relationships across the organization
Ability to work independently and collaboratively in a fast-paced, creative environment
Proficient with Microsoft Office (Word, Excel, PowerPoint)

123

Manager, Ecommerce & Web Development Resume Examples & Samples

Eye for performance-based design
Understanding of SEO/SEM best practices in web development
Ability to work in a team environment and clearly communicate
Ability to manage personal workload and delegate effectively
Ability to balance and manage competing priorities
Understanding of agile web development principals a plus

124

Marketing Manager, Ecommerce Resume Examples & Samples

Possess in-depth competitor and market share understanding
Display initiative to remove obstacles
Demonstrate high-level presentation/communication skills
Manage across functional areas to see the “big picture.”
Set strong examples through work product, attitude, technical skills, and project management tools/philosophies used
Function as a leader in all facets of analyst position
Understand operational, manufacturing, forecasting, and production planning processes and understand quantitative analysis and NPD process
Lead a team of e-commerce professionals to deliver a world class online experience to Kohler customers and the end consumer
Manage Digital Merchant Team to drive categorical sales and improve customer experience
Manage merchandising content optimization and web analytics to drive growth and customer satisfaction
Manage, analyze and improve engagement and conversion activity
Act as the Kohler.com advocate on cross functional teams, influencing technology, web design, content strategy, creative and IT
Manage and improve conversion across multiple pathways

125

Manager, Ecommerce Operations Resume Examples & Samples

Responsible for day to day business operation of the Ecommerce platform landscape
5+ years of experience in eCommerce Web operations management Ability to self-manage and operate effectively with little oversight
2-4 years' experience managing third party service providers or external developers
2-4 years Project Management experience
A high energy, positive attitude with the drive and motivation to constantly be improving the customer online experience
Ability to conceptualize and capture business requirements and translate them into functional requirements for external web development
Ability to communicate at all levels of the organization
Ability to work in team environment and welcome collaboration and feedback from other team members
Understanding of HTML, CSS, and Javascript a plus
Solid understanding of common client and service-side web technologies
Demandware platform experience is preferred
Basic knowledge of Web Analytics (Google Analytics, Adobe Analytics, etc...)

126

Manager, Ecommerce Resume Examples & Samples

Working with businesses to develop advertising campaign schedules and identify best practices for implementing campaigns
Managing and executing various online advertising campaigns that increase awareness and conversion
Experience using CRMs for automated marketing campaigns
Experience with Facebook ads and paid social platforms
Experience with DSP ad operations
Experience with Amazon AMS and AMG
Experience communicating and presenting to clients and/or senior management

127

Business Development Manager, Ecommerce Resume Examples & Samples

Amazon. Manage our business development, sales and marketing relationship with Amazon.com. Actively leverage learnings and expertise from Amazon.com into the rest of the business in order to improve other retailer/customer ecommerce strategies and plans
Ecommerce program development. Develop, implement and communicate business programs and initiatives with Ecommerce customer(s) in support of mutual business growth and objectives. This includes the understanding of effective investment of trade, ecommerce media and brand marketing budget across variables including assortment, pricing. Actively monitor, report and improve on these programs
Marketing platform evaluation. Research, assess and recommend new and emerging marketing platforms that may provide efficiency, reach or scale across our DTC and ecommerce operations
Collaborative shopper program development. Collaborate with BDT, Shopper Marketing and others to develop customer specific marketing programs, strategic selling materials, and technology solutions both for complete Omni-channel execution (in-store, online, throughout any path to purchase journey or fulfillment method the consumer chooses with one of our major retail partners)
Relationship management. Foster relationships within key customers and retail partners to develop understanding of key priorities and business philosophies. Represent Ecommerce Sales and Marketing in customer dialogue/meetings. Lead negotiations with new sales and marketing partners
Strategic Planning. Interpret how company-wide strategies and changes impact Direct to Consumer and Ecommerce Sales. Actively contribute to all Ecommerce-related strategic initiatives including multi-year planning and special projects. Lead Sales-specific eCommerce planning with customers and internal peers, including assortment mix and pricing
Data. Collaborate with Supply Chain to ensure appropriate data collection and synchronization across customers and within SMG
Continuous improvement. Analyze and improve both Sales and Ecommerce operations through the ongoing development of best practices across both organizations. As applicable, attend industry conferences and tradeshows to better network and expand our brands’ reach
Staffing. As and when assigned, manage supporting staff. Actively develop the careers of direct reports within a learning environment that encourages them to become subject matter experts and future leaders
Monitoring and Reporting. Monitor key performance metrics to understand performance trends. Provide appropriate weekly, quarterly, and annual customer reports to Senior Management Team. When responsible for customer accounts, manage P&L. Build and develop sales forecast within eCom customer channel. Produce additional reporting as requested
Third party relations. Evaluate potential partners in conjunction with Ecommerce, Sales and Marketing teams
Compliance. Contribute to the management of operational and content scorecards across retail partners including fine/service charge compliance. Understand and manage Federal and State restriction management, including FIFRA
Special needs always arise and should be considered as important as brand/business responsibilities noted above
Must have a keen view of the rapidly changing, external DTC/ecommerce environment including trends, competition and understanding of both consumer and customer behaviors
Requires strong strategic skills and an ability to formulate the strategic direction for sales that is both specific to ecommerce and additive to brand- and retailer-level programs
Comfort working in a highly-matrixed environment
Good understanding of Ecommerce Supply Chain logistics and Ecommerce IT Systems
A startup/hustle/roll-up-your-sleeve mentality. Ability to work under deadlines in a fast-paced environment and to juggle multiple projects at once
Experience leading and developing processes that drive improvement and profitably without sacrificing focus on key objectives
Ability to contribute collaboratively to a team while also working independently and proactively to analyze issues and improve results
Analytical and statistical skills, along with written and verbal communication skills
Expert in Microsoft Office Suite (Project, Access, Excel, PowerPoint)
International sales experience is a plus

128

Solution Delivery Manager Ecommerce Resume Examples & Samples

In collaboration with the other Solution Team members he/she helps Functions and Markets stakeholders to define a suitable Solution development strategy from a technical standpoint
Delivery of Product Features by managing the evolution projects are delived on time, on budgets, and quality, managing scope and risks. Manage the day-to-day activities of cross-functional project teams (internal or external) and ensures the adherence to the project plan. Deploy best practices approach defined by Project Services team
In collaboration with the Solution Designer he/she ensures all Solution projects are consistent with overall customer objectives, strategic plans and in alignment with DSU Solution strategy
Ensure the collection of Business requirements raised by Central Functions and departments and/or Markets, and to ensure their analysis to produce functional specifications, with or without the help of a dedicated Business Analysts
Ensure cross teams coordination, being the single point of contact concerning the assigned projects. Provide regular feed-back on project (steering and operational committees)
Within larger projects integrating several DSU solutions he/she ensures the integration with DSU landscape and the delivery on time in collaboration with other Solution Delivery Coordinators
Produces timely, detailed summaries and high level reports on the evolution of the projects
Provide project schedule, actual vs. budget, and earned value information in project progress reports
Confirm the alignment of customer expectations and project goals. Ensure proper quality assurance and user acceptance of solutions prior to implementation
Review and finalize deliverables and monitor quality control
Follow the development with Development Partner(s), internal and/or external, ensuring that the developments fit with the IT strategy. Ensure project deliverables and quality. Test and validate the proposed developments / improvements for the implementation
Develop customer Return on Investment metrics for project, based on customer objectives
Develops and maintains all strong working relationships with all key stakeholders including, Client Executives, Product Managers, and Resource Allocation Manager. Coordinate with Client Executives and Product
Collaborate with Solution Lead to ensure the teams assigned to the project have the appropriate skills (internal or external) and are available to support the implementation of new system solutions
Provide appropriate documentation, training and coaching to the Business Project Managers and ensure the follow-up of the installation and pilot deployment
Work with external agencies or internal teams for gathering, analyzing solution requirements using business process models, user cases and wireframes
Answer the various requests from users to provide support on incidents qualified as Level 3 (expert analysis/resolution required) during the hypercare of the projects. Ensure the handover to the IS support organization
Participate in the definition of Solution development roadmaps

129

Junior Project Manager Ecommerce Resume Examples & Samples

Maintain article master within SAP AFS including Price and Tax Setup
Manage article master data interfaces and take action when necessary
Exception and error handling with article data
Create reports and analyses within different systems
Strong problem solving and analytical skills
2-4 years of experience in data management, reporting or analysis
SAP or IBM Sterling experience

130

National Sales Manager Ecommerce Resume Examples & Samples

Develop and manage customer relationship with Pure Players, Marketplace Players; contribute to channel strategy ensuring local RB business objectives are achieved
Achieve / exceed all key sales measures and target for the accounts in the channel (NR, COP, NWC and trade spend)
Work in close partnership with the Ecom Category Manager to ensure development and implementation of the portfolio strategies and best in class execution: traffic, conversion and value
Partner with Demand Planning to ensure Customer Service levels and met / exceeded
Work with Customer & Category Development Managers to develop plans to drive category / trade business plans; work with field sales to manage customer as key stakeholder
Developing promotional strategy in customers, and promotional execution (including trade budget management, range and space optimisation)
Managing customer negotiations in relation to RB commercial strategy and customers trading terms
Overall Continuous improvement - identifying opportunities for efficiency and profitability and overall improvement in the management of categories

131

Manager Ecommerce Resume Examples & Samples

Partners with the business teams and global and regional IT managers to identify opportunities for accomplishing the business and strategic objectives. Reviews current trends promoting opportunities for adoption by Eaton’s technical and business process teams; recommends process improvements. Markets the successful utilization of human and technical resources within their team
Provides technical leadership for several large and complex projects, often in parallel. Consults with corporate, business unit management teams and global regional IT managers to develop, define, and prioritize work and project requests. Serves as a customer interface for all projects related to assigned functional/technical area
Develops clear, concise, verifiable and traceable requirements and project definitions, including business case and budget development. Manages customer expectations. Plans and leads requirements and project reviews. Identifies conflicting technical and business practices and integration issues, suggesting alternative solutions
Recognized throughout Eaton IT as an expert within technical and functional area of responsibilities. Leverages expertise to architect, develop, implement and support key centralized application infrastructures. Analyzes approaches and solutions in terms of Eaton business and IT Strategic fit. Reviews system and project designs and makes recommendations. Remains abreast of functional software and platform advances within technology scope to recommend improvements based on emerging technologies
Establishes standard process for full software life cycle objectives such as designing and executing regression and load related testing. Leverages standards to assist the business team in conducting UAT. Develops initiatives and leverages EBS to improve technical, business and computing processes. Evaluates and recommends controls and processes. Plans and manages implementation across the enterprise
Communicates frequently and effectively with internal and external customers. Analyzes and monitors production support teams in order to identify areas for improvement. Works globally with the Corporate IT and Business Group infrastructure teams to implement changes. Proactively identifies areas where improvements can be made to prevent production problems and ensure critical data reliability, performance and availability. Provides an understanding of both technology and business concepts and is able to articulate business processes. Recommends improvements to technical processes
Takes a leadership role in user groups, representing Eaton at meetings and conferences. Establishes the necessary training and development to maintain a highly effective, competent staff. Counsels subordinates in career path development, process improvement, and skill development. Prepares and manages performance measurement and evaluation of subordinates. Develops and submits department and capital budgets for the IT department. Manages all IT costs within scope of control
Participates in benchmarking and comparison to industry standards to continuously improve the activities of the IT department. Operates in conjunction with Enterprise IT, and ensures compliance to Eaton Enterprise I.T. standards. Works closely with other Business Groups to leverage and promote uniformity and standards to maximize the benefit of limited resources
Builds, develops, and manages an organization of highly talented Architects, Administrators, Application infrastructure, development and software operations professionals ensuring technical span and process knowledge and expertise driving Eaton’s business information requirements and technical objectives
Establishes process leveraging metrics and monitoring to ensure proactive world class Enterprise software platform performance and capacity planning
Bachelor’s degree in Computer Science, MIS or a related field
Requires formal training or practical experience in most or all of the following: Oracle eCommerce, DM and SharePoint administration and programing, enterprise software architecture, performance and capacity planning
Requires a broad knowledge of information technology capabilities and characteristics including software languages, web development and operations, data base technology, communications hardware/software administration, data center operations and software life cycle standards and procedures
Requires management/administrative knowledge including project management, cost estimating, personnel coaching, discipline, and evaluations, budgeting and cost management, and solid inter-personal skills
Requires C level engagement especially in the social software space

132

Associate Manager Ecommerce Product Management Resume Examples & Samples

Own product strategy, roadmap, and delivery
Analysis of internal & external customer needs
Interpret customer performance metrics and the financial implication
Develop the near, mid and long-term holistic roadmap of initiatives aligned to business objectives
Research and analyze the key performance indicators across key traffic sources with the goal of maximizing consumer engagement and enhancing the user experience for all of Post Transaction
Monitor key conversion metrics and a/b tests to support continual optimization of the product and business plan
Assessment of build vs. partner options with 3rd parties including the industry trends
Execution of the in-house or 3rd party vendor solutions including running of various tests/pilots through A/B testing
Focus on product performance, data insights, optimization and continuous innovation
Help define key performance indicators for each product/tool/capability
Develop business case to justify the prioritization and benefits
Track and report on the benefits/impact after go-live
Drive broad organizational engagement to deliver products on-time and on budget
Closely work with merchandizing teams to ensure product reviews platform delivers optimal results for all internal stakeholders and the vendors
Energetic, passionate, and inspired leadership
An active networker partnering with cross-functional teams across Staples
Regularly, impactful communication of progress and impact
Develop processes to listen, learn and incorporate customer feedback in products
Manage and understand key online analytics
Help define key performance indicators (financial and customer)
Measure and report on the efficacy of initiatives and facilitate action plans accordingly
Identify and prioritize opportunities to improve the user experience leveraging all available insights
Bachelor's Degree (technical discipline preferred)
Min of 5 years’ experience in at-least two of the following areas
Experience partnering with technical teams to deliver results
Strong strategic, analytical and critical thinking skills; ability to break down complex problems and formulate plans
Strong organizational and project management with attention to detail (must be excellent at excel, power-point)
Proven ability to collaborate broadly with flexible, positive attitude and ability to get results
Exceptional oral and written communication skills; ability to communicate to the senior executives

133

Key Account Manager, Ecommerce Resume Examples & Samples

Maintains profitability by coordinating between the corporate headquarters and customers to minimize returns and credits and other costs to the business
Uses marketing astutely and with due consideration to return on investment
Acts as a liaison between corporate headquarters and customers to insure payments are prompt and to the benefit of the Brand
Manages expenses against budget
Bachelor’s Degree or equivalent level of experience
Previous wholesale experience within a regionally based role and/or Key Accounts
Management of a large sales book
Proficient in Microsoft applications. Ability to budget and forecast, using Excel
Ability to effectively prepare and present information and respond to questions from management, clients and other employees of the organization
Ability to use independent judgment in performing all duties of the position
Previous experience with multi-functional organizations
Superior communication skills, both written and verbal, to effectively address all levels of the organization
Ability to multi task in a fast paced environment
Demonstrates the Decker’s values
Ambitiously driven and believes in own ability to lead the brand forward
Demonstrates high levels of emotional intelligence
Exudes confidence and challenges objectively at all levels
Motivated by challenge and thrives on taking calculated risks
Is assertive and passionate with delivering results
Dynamic, energetic and forward thinking
Highly driven and works with enthusiasm and tenacity
Innovative and creative and sees beyond the obvious
Ability to travel as required at short notice and to work flexible hours in line with the business needs
This job requires you to drive so a valid driver’s license and satisfactory driving record are required

134

Business Development Manager, Ecommerce Resume Examples & Samples

General understanding of eCommerce marketing place dynamics in class trade strategies
Strategically develop and implement innovative eCommerce marketing, pricing and sales policies and programs to exceed sales volume objectives for government, domestic and international sales
Develop and coordinate distribution and warehousing programs to reduce costs and provide superior customer service. Control sales budget and promotion expenses to contribute to profitable objectives and investments
Serve as liaison between eCommerce contacts, team counterparts and internal support team members to foster culture of growth and collaborations
Strategically analyze and interpret eCommerce trends and demographic data. Project short-term forecasts out 2-3 years to ensure K-C’s action plans meet future demands
Perform strategic analyses, and design strategic business presentations tailored to achieve realistic customer performance, and support K-C's planning process. Interview potential applicants/candidates for Customer Business Partner positions
Comprehend various international business cultures and taboos
Demonstrate and strategically apply consumer industry and cross-category knowledge and expertise. Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritization of key development activities and projects to achieve superior management of business operations. Arrange meetings with customer executives
Ecommerce experience preferred, passion for driving eCommerce growth is a must
Knowledge of supply and demand. Broad knowledge of K-C organizational structure, products and categories and Customer Development policies and procedures. Knowledge of Integrated Customer Business Planning Process and operations of Business Planner software

135

Industry Manager, Ecommerce Resume Examples & Samples

Play the lead role in developing the holistic business of an eCommerce sub-vertical
7+ years marketing and sales experience
5+ years digital media sales experience

136

Client Solutions Manager, Ecommerce, Dach Resume Examples & Samples

Relationship & Management
Project manage complex work streams
XFN collaboration of all projects
Media Planning, Strategy & Measurement
Manages and consults on complex advertising solutions and integrations
Outlines measurement solution based upon key KPI’s
Platform & Product Expert
Articulate and update clients on FB product and developments
Drives product innovation based upon client needs
BA/BS degree preferred
5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
Strong performance marketing background
Relationships with marketing decision makers in industry
Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
Experience with statistical packages an advantage
Proven track record of delivering on quota and obtaining positive reviews
Ability to manage multiple projects while maintaining strict attention to details
Ability to confidently present to external clients
Understanding of major advertising success metrics
Avid knowledge of competitive set
Extensive experience as a Facebook user and familiarity with Facebook’s ad products

137

Manager, Ecommerce Division Resume Examples & Samples

Manage and strengthen relationship with retailers, negotiating placement, brands’ share of voice and strategic partnerships
Oversee brand Ecommerce efforts with retailers to ensure on-time launches, promotions, and maximizing opportunities to drive incremental sales
Use tactical skills, experience and talents to deliver innovative thinking for the website product line experiences
Manage the content required to support the product assortment. Obtain or develop approved brand and lifestyle imagery and descriptive copy as required
Identifies and capitalizes on opportunities by brand and retailer

138

Category Manager Ecommerce, Amazon Resume Examples & Samples

Minimum of a 4-year degree, MBA preferred
Minimum of 5 years of total business experience is required as well experience turning insights into actionable results
Experience with data analytics is required and an understanding of statistical modeling (SAS/SPSS) or forecasting is preferred
Experience in Consumer Packaged Goods is preferred
ECommerce and Digital Marketing experience is preferred
Amazon experience and customer contacts preferred
Experience with shopper panel data, retail site data, syndicated data sources (ACNielsen, IRI, Household Panel, RSi, Target Shopper Insights Tool)and business intelligence tools (Tableau, Cliqview, MicroStrategy, Cognos, etc.) is preferred
Sales Strategy and Customer Management (Selling) experience within a CPG/Retail environment or other comparable industry is preferred
This person will sit in Skillman, NJ and will require up to 15% travel.5590170321

139

Assistant Manager, Ecommerce Resume Examples & Samples

Collaborate with Ecommerce Manager in driving project plans and schedules to ensure the timely delivery of all campaign materials and that they are on strategy, on time and on budget
Collaborate with content management for PHG division customer sites - continual refine and optimize the customer experience through to purchase, to improve ROI
Write analytical and informational reports for all levels of the eCommerce organization
Regularly interact with ecommerce Manager on report usage, respond to data inquiries and develop ad hoc analysis to further understand the drivers behind the data
Setup of enhanced content pages for PHG division products, assist with assets for retailer site promotional banners
Responsible for conveying a consistent brand image that attracts customers by driving sales on retailer websites. Partners with internal Marketing teams to identify and implement web content projects, process changes, improvements and efficiencies and ensure retailer performance is met
Analyze promotional campaigns and develop site content that supports retailer/dotcom trends
Ensure data integrity and consistency with all sites
Add, maintain, and correct new item content for retailer web sites
Monitor developing ecommerce technology trends, evaluate business opportunities and recommend new initiatives
1-3 years of experience in an eCommerce environment preferably managing or working with online retailers like Amazon.com, Walmart.com, Petco.com, Petsmart.com, HomeDepot.com or Lowes.com
Minimum of 1-3 years of experience with marketing and sales analytics, P&L knowledge, and general web metrics tools like Google Analytics
Advanced Word, PowerPoint & Excel skills (Pivot tables & vlookups are required)
Strong understanding of general digital advertising channels such as Google Adwords, Amazon AMG, display ads/networks and email marketing
Strong understanding of ecommerce/digital conversion tactics, promotional opportunities, and key performance indicators (KPI’s)
Analytical. You have excellent quantitative ability and a strong aptitude for statistics or analytics. You pick up on patterns and trends that tell a complete story
Independent Thinker. You can take a dataset and build a business model, spot the patterns, and communicate the key insights with confidence
Problem Solver. You love tackling the most difficult challenges and take great pride in creating the right solution
Detail Oriented. Able to take created content and see it through to execution on retailer websites
Team Player. You enjoy collaborating, learning from or teaching others so we can all become better
Excellent Communicator. With comfort and ease, you actively listen and communicate effectively via email, video conference, on the phone, or in-person. You’re comfort doing so with co-workers internally and agencies and partners externally

140

Category Manager, Ecommerce Resume Examples & Samples

Business Analysis / Opportunities: Conduct business analysis and respond to category, customer, shopper and competitive trends to identify business building and category management opportunities for both E-Retailers and NWNA. Examples of analyses include: 1) opportunity identification 2) category/competitive trends, 3) customer, consumer and shopper insights, 4) promotion effectiveness and profitability, 5) price gap analysis, 6) evaluating new item launches, 7) assortment, etc
Category Management: Work closely with Pure Play E-Retailers to develop and implement effective category and shopper based strategies and tactics that help deliver sales and profit plans. Identify category opportunities and develop category reviews, programs and plans that drive growth
Tools, Applications and Knowledge Management: Understanding, comprehending and articulating syndicated data sources such as E-POS, Nielsen Scan, Etc. Working knowledge of key e-retailer data sources, primarily within the Amazon data sets. Recommend actionable solutions based on a clear understanding of the analysis
Coordination / Communications: Proactively coordinate and communicate with the Customer Team, CCSD, as well as with account personnel
Customer Planning: Provide assistance to the Customer Team in the analysis and development of Customer Plans and identify the need to incorporate category management and shopper insight opportunities into the Plans
Partnership: Liaise with Internal (Channel Director, SNAMs, CDMs, Category Management team, CCSD team, Business Teams) and external (Retailer Category Managers and Buyers) contacts
4+ years category management experience
Exceptional Excel & PowerPoint skills
Proficiency across category management tools; the ability to learn new ones quickly
Syndicated Data (Nielsen/IRI) Measures and systems
Shopper Data: Shopper Card metrics and Homescan Panel Data
Experience harnessing Customer POS, E-POS Preferred
Able to synthesize data from a variety of sources
Presentation skills: present data accurately and with credibility
Interaction with customers and customer managers
Strong analytical, verbal, and presentation skills allowing in-depth understanding of assigned customers, their needs, and category developments
Selling and Negotiating skills to permit selling-in of category management solutions
Self-starter. Creative inventor of new strategies, processes, practices and programs
Strong social awareness - outgoing personality, works and communicates well with others

141

Manager, Ecommerce Merchandising Resume Examples & Samples

Manage the product launch of all items within the Furniture division for Main Brand and Contract
Has 2 direct reports, the Assistant Furniture Merchandise Mgr and Merch Coordinator
Work with the Buying and Planning teams to merchandise the website on a weekly basis
Develop eCommerce merchandising strategies to achieve Furniture revenue and conversion goals. *Perform weekly analysis to identify opportunities for the channel and communicate opportunities and findings to cross channel partners
Coordinate with Planning, Marketing and Creative teams to determine product placements for all outbound digital marketing
Work closely with Internet creative team and U/X to develop image, content, features, promos, and landing pages within website to drive sales
Oversee all photo shot lists for all new furniture product launches and any reshoots
Participate in eCommerce and Catalog photography and help ensure the photos meet the brand style guide
Participate in weekly site testing to ensure correct presentation and product data integrity
Work with web merch analysts to ensure that Product is set up accurately
Attend key product development meetings and investment reviews
Keep abreast of market trends, consumer trends, competition, customer service issues, and eCommerce technology and dynamics
Perform and maintain competitive website analysis
Help to shape the Product Information Video strategy for Furniture division and execution of those videos
5 yrs eCom Merchandising experience
People--management skills
Strong web analytics experience highly preferred

142

Nppe Channel Manager Ecommerce & Discount Resume Examples & Samples

Define successful e-commerce and Discount channel strategies for Purina based on consumer, shopper and customer insights and execute them through the markets
Build appropriate e-commerce channel development strategies for grocery , Pure Play, Generalist and Specialist e-commerce
Lead the implementation of an appropriate Customer 'search' strategy to achieve effective visibility of Purina and its brands. Build taxonomy capability to enable increased Customer engagement to drive performance within the virtual Point of purchase
Define and deliver the portfolio pack strategy for the channels to provide optimal range and sales coverage whilst achieving efficient and effective range performance
Define and lead a test and learn mentality and capture the learnings for application across markets to accelerate our knowledge and capabilities
Develop structured and consistent measurement of performance indicators to inform actions

143

Manager, Ecommerce Engineering Resume Examples & Samples

Ensure key departmental metrics are achieved assuring our technical commitment to operational excellence
Ensure all areas of responsibility are fully operational, maintaining stability, reliability, and sustainability
Mentor team members, encouraging career and personal growth

144

Manager, Ecommerce Product Resume Examples & Samples

Serve as product owner and manage feature development from concept to implementation to deliver a best-in-class ecommerce product line
Identify customer needs and business / market problems throughout the product lifecycle and work with internal stakeholders to develop solutions that evolve existing product line
Gather and prioritize product and customer requirements to define the product vision and roadmap
Oversees market research, usability testing, and competitive activity analysis
Strong collaboration with product teams, marketing, sales, support and communications teams
Contributes to development of business plans and product positioning in the marketplace
Develops content and supporting materials to train and support internal teams and end users
Plan, monitor and deliver cross-functional projects on time and within budget in a matrix environment without direct authority

145

Manager Ecommerce Analytics Resume Examples & Samples

Shape KPI’s and metrics used in daily, weekly, and monthly management of ecommerce performance and digital marketing performance and share insights with digital and product stakeholders
Provide insights into the performance of digital marketing and campaigns including areas of opportunity, assistance with ROAS, and in-funnel performance of campaign audiences
Identify, assess, and present opportunities to improve the customer journey from marketing-driven acquisition through to conversion using recurring reporting and ad hoc analyses
Support key projects with data-driven insights to enable localization, personalization, and optimization that affect click paths and product selection
Assist with recommending, reviewing, and management of digital analytics tools and vendors
Consult and potentially lead web analytics methodologies such as experimentation and testing, competitive analysis, surveys, and market research
Work with the Business Intelligence team to import selected digital analytics data back to a central data store for integration with other data sources
Escalate of usability and performance issues as required; maintaining ownership of issues through resolution
5+ years’ experience working with Google Analytics and associated digital analytics ecosystem (e.g., Google Tag Manager, Google AdWords integration, Google Analytics IQ)
2+ years’ experience working with Google Analytics Enhanced Ecommerce
Preferred experience working with analytics integrations for a single-page application
Experience using project / task / bug management tool such as Rally / JIRA / Basecamp
Experience creating analytics for both website and mobile apps particularly measuring campaigns’ abilities to impact upper, mid and lower funnel metrics
Experience creating and interpreting dashboards for weekly business management, educating peers and co-workers on efficient use of Google analytics
Experience measuring and communicating effectiveness and improvements to digital marketing campaigns
1+ years of BigQuery digital data experience and using BigQuery to augment out-of-box digital analytics capabilities with

146

Project Manager Ecommerce Resume Examples & Samples

Understanding and hands-on experience of Omni channel initiatives
Minimum 5 years of experience in eCommerce and project management
Experience or background in IT implementation is a plus

147

Senior HR Manager, Ecommerce Resume Examples & Samples

Serve as a talent solution provider and business partner across the global eCommerce teams
Lead change management efforts and initiatives across the global eCommerce teams
Build and foster partnerships with the eCommerce Division President as well as his top leaders, hiring managers and the Global Talent Acquisition Center of Excellence to execute the company’s workforce plan and ensure the effective sourcing, evaluating, securing and on-boarding of key talent for the global eCommerce teams
Enable effective movement of internal talent by focusing on continuosly improving the experience associated with the internal candidate process for eCommerce talent
Partner with the Global Talent Acquisition team to build and foster an employment brand that attracts key talent to the eCommerce functions
In partnership with the Company’s Talent Development Center of Excellence, accelerate the Company’s performance culture by setting clear and meaningful objectives for the eCommerce functions, aligning rewards to performance, providing role clarity, driving impactful learning and development opportunities and holding regular functional talent reviews that will inform succession planning and career pathing across these functions
Oversee the compensation and performance appraisal and objective-setting initiatives for the global eCommerce employee populations to include annual and mid-year reviews, manager feedback, coaching and facilitation of performance management training
Provide coaching and support to the eCommerce division’s employees on performance improvement and maximization, conflict resolution and career development
Partner with the Total Rewards Center of Excellence to develop and deploy compensation, benefits and recognition programs that will drive a performance culture
Drive an efficient and effective Human Resources operating structure within the global eCommerce teams
Deploy key talent in key areas to ensure the achievement of desired business outcomes for the global eCommerce team
Develop, track and share effective talent-related decision support through the use of timely and meaningful data, analysis, metrics and dashboards
Provides clear and effective communication across the global eCommerce functions
Demonstrate managerial courage and provide timely and actionable constructive feedback across the global eCommerce teams
Resolve issues quickly and directly in order to maximize performance
Drives continuous improvement across the eCommerce Human Resources team
Ensure appropriate health and safety policies are developed, continuously updated and deployed
Lead team members to ensure effective management and administration of personnel policies and practices, compliance with State/Province/Country/Local laws, company policies and procedures
BS/BA or University degree
8+ years of experience developing and deploying impactful talent solutions
Demonstrated track record of effectively leading teams, coaching, building partnerships and effectively managing and resolving challenges
Ability to analyze and assess organizational needs and provide solutions
Interpersonal savvy
Ability to motivate teams to produce desired outcomes within tight timeframes
Ability to work with and connect with all levels of employees
Strong planning & organizing skills
Initiative & follow-up, including a strong sense of autonomy
Demonstrated ability to handle multiple tasks and assignments simultaneously
Consumer and/or commercial products industry experience is a plus

148

Manager Ecommerce / Omni Channel Resume Examples & Samples

Responsible for achieving revenue, margin, growth, and service objectives within assigned e-commerce account(s), usually a large strategic customer
Develops solid working relationship with retailer contact; directly owns creating and delivering an online joint business plan consistent with retailer requirements and expectations and aligned to Bayer brand strategies; monitors and tracks performance versus plan and adjusts strategies and programming to meet budget
Identifies and prioritizes sales opportunities within the e-commerce account base, calls on customers to present company products, secures orders and ensures that orders are appropriately fulfilled and serviced
Works closely with national, channel, or key account teams to coordinate overall selling efforts against assigned customer(s)
Develops and executes Omni channel initiatives via shopper-based insights that link in-store with online purchases
Develops and executes social media & product content production within assigned retail partner sites to include; content writing, reviews & feedback, copy approvals, and imagery production, ensuring alignment with brand strategies and plans
Participates in Bayer sales team annual business planning process within assigned accounts; Leverages business analytics to influence customer and company decision making at appropriate levels to build Omni channel presence and results
Supports new product launches to ensure they are strategically integrated into digital landscape with assigned retail partners
Oversees trade spend to stay within budget and to maximize trade promotion effectiveness
Develops new business opportunities as an integral part of its sales responsibilities
Monitors the actions of competitors in the customer base and gathers basic market intelligence for the ecommerce selling team
Helps to raise the 'on-line IQ' across Bayer via business insights and analytics; Specifically, collects and reports on-line data across all brands to showcase available path-to-purchase metrics via customer portals
Education: Knowledge equivalent to BS/BA degree plus 6 years of progressive sales or marketing experience in the consumer package goods industry or equivalent combination of education and/or experience
Financial acumen: Strong financial management skills to maximize trade spend and improve ROIs over time; Can effectively manage and track spending to budget versus results in order to adjust future plans
Industry expertise: Passionate about digital/Ecommerce space and abreast of key trends, benchmarks, and innovations in the industry
Communication skills: Excellent written and oral communication skills, demonstrate a highly collaborate style of working and self-starter attitude
Negotiation skills: Customer focused and able create win/win situations through advanced negotiation skills
Technical skills: Sound analytical skills, including Google analytics, Google Adwords, Microsoft Excel, and paid search advertising; Has strong knowledge of standard consumption databases and proven ability to apply POS analytics to online metrics in order to deliver recommendations and present results
Must have a Valid Driver’s license and clean driving record; Ability to travel as necessary or required
Direct experience with Omni channel and/or Ecommerce retailers preferred
Preferably include 1–3 years of experience developing integrated marketing programs (paid search, SEO, email marketing, online display advertising, social, etc.)
Direct key account selling experience required, platinum customer experience preferred

149

Go-to-market Manager, Ecommerce Resume Examples & Samples

Build and leverage relationships with cross functional partners to provide strategic and tactical expertise to ensure a successful launch of new products
Developing, maintaining, and enforcing a comprehensive, cross-functional launch plan for all new product launches; from major campaigns to seasonal products, including post-mortem reviews to identify opportunities for continuous improvement
Work with Brand teams to ensure when outward communication of key products is performed that the appropriate experience is available on adidas.com
Ensure all requirements of key products are performed prior to go live
Track and communicate inbound inventory status for products that fall within the go to market strategy. Work with stakeholders to prioritize and ensure inventory is available in all systems in time for product launches
Work with the Analytics team to input, maintain, and communicate article level forecasting for qualified products across all categories
Coordinate with Analytics & UX teams to understand and evolve current go to market strategy and reporting, with an emphasis on conversion and overall site experience
Collaborates with cross-functional partners to maintain Brand integrity and ensure new products align with brand stories and relevant content
Act as a key stakeholder in the definition of seasonal business plans; go to market coordination, and key initiatives
Drive and influence the Global eCommerce teams to deliver a best in class shopping experience, with an emphasis on the go to market process and tools
Aware of and understands the competitive landscape and identifies relevant online merchandising trends and innovations
Demonstrated ability to influence peers and champion the creation of a best in class product launch experience
Strong analytical skills. Must be able to assemble and interpret data needed to deliver a best in class shopping experience
A strong understanding of merchandise hierarchy and best practices throughout the industry
Strong computer skills, including intermediate capability with Microsoft office applications
High degree of internet savvy, with a curiosity and enthusiasm for digital and media trends
Good design aesthetic and a strong ability to judge visual appearance
Demonstrated ability to work in a fast-paced, ambiguous, “self-starter” environment and manage multiple workstreams simultaneously
Ability to develop and lead a cross functional team to achieve targeted KPIs
Willingness to set and maintain high standards of performance
A minimum 4 years of related experience, with a combination of at least 2 of these years in Retail or eCommerce Merchandising
Proven analytical experience required, expected to provide examples of testing strategies, analyzing results using web analytics, and putting in an action plan for improvement
Experience creating reports and presenting to leadership is preferred

150

Solution Design Manager Ecommerce Resume Examples & Samples

Lead multiple large-scale operational solutions design projects for eCommerce customers
Lead and execute analysis of customer Request for Proposals/Request for Quotations (RFP/RFQ) information and data including identifying critical gaps and developing effective assumptions where required
Lead and execute operational design for new business including data needs assessment and collection, facility layout, process design, staff planning, equipment planning and specification, budgeting, assumption documentation and proposal development
To cover consultancy projects in the solutions work stream for timely and satisfactory submission to customers
Execute costs calculations and pricing through the entire proposal process for specific designated projects and working with local country teams on project pricing
Lead interface between internal functional groups throughout new business proposals ensuring effective communication and awareness across all internal and external stakeholders
Lead direct interface with customers through all phases of solution design and, as needed, implementation planning
Develop and lead customer presentations demonstrating solution approach as well as company capabilities
Keep abreast of relevant supply chain eCommerce information, handling and storage equipment innovations, supply chain technology and operational best practice to drive innovation in eCommerce Logistics
Completing deal summary outlining scope of work as well as assisting on financial model detailing cost and pricing elements
Be responsible for ongoing education, training and development of other solution design manager positions within the APAC eCommerce community
Drive innovation and best fit solution to meet customer's supply chain needs and challenges
Works with regional / sector/ country leads to forecast and manage the demand and skill requirements on SD practitioners within assigned cluster
Solution RFX, Negotiate with Customer on Pricing, Discuss Solutioning with Customer

151

IT Product & Solution Development Manager Ecommerce Resume Examples & Samples

Lead multiple large-scale IT solutions for eCommerce customers
Develop the eCommerce IT platform strategy and execute upon that strategy
Interface with IT departments for either Product Development or Customer specific solutions
Provide support and Solution RFX from IT perspective, validate Solutioning with Customer

152

Manager, Ecommerce Mdsg & Mktg Strategy Resume Examples & Samples

Lead site content and calendar development, inclusive of all promotions, in collaboration with Marketing to drive demand and customer acquisition objectives on the site
Manages the site merchandising process, site wide navigation and product page enhancements to drive conversion, enrich our services, site features and experiences
Lead the execution of marketing campaigns and events by partnering with merchandising GMM�s/DMM�s
Maintain expertise of the e-commerce landscape and online competitors, identifying category trends and online growth opportunities
Provide authoritative, compelling and consistent product detail page coverage, including product naming, categorization/hierarchy, technical specifications and effective visual presentation
Moderate product ratings and reviews. Develop/execute strategies/partnerships to increase percentage of catalogue with ratings/reviews. Develop/execute strategies to leverage ratings/reviews across media types and retail channels
Identify performance trends across products and categories through data analysis, and present thoughtful strategies for future improvement/development
Analyze and observe pricing, messaging, functionality and presentation on competing retail/brand sites. Use findings to inform future strategies. Ability to make/execute sound decisions with limited information and resources
Coordinate with creative team to produce photography and video assets required to tell merchandising stories
Strong ability to work cross-functionally with Marketing, Merchandising, Planning and Creative teams to develop/execute site initiatives
Exceptional communicator, both verbal and written, with all levels within the organization to foster strong working relationships
Exercises independent judgment, strong leadership and analytical skills. Experience with ATG/Oracle Commerce a plus. Performs other related duties as assigned

153

Manager, Ecommerce Resume Examples & Samples

5+ years relevant work experience in e-commerce with progressively larger responsibility, preferably in a beauty, fashion or luxury retail environment
Strong analytical and vendor management skills
Clear written and verbal communication and strong interpersonal skills
Leadership/team management skills
Execution of marketing and promotional calendar
Achievement of ecommerce sales and KPI objectives
Achievement of ROAS and budget plans

154

Associate Manager, Ecommerce Resume Examples & Samples

3- 5 years’ relevant work experience in e-commerce, preferably in a beauty, fashion or luxury retail environment
Website platform management experience; Demandware required
Highly detailed oriented with a strong ability to multi-task and change direction quickly
Meticulous organization skills a must
Strong written and verbal communication skills, as well as outstanding interpersonal skills

155

Lead Manager Ecommerce Resume Examples & Samples

Analyze business requirements, propose solutions, and oversee eCommerce projects
Work closely with marketing, sales, service/support, and Web design and development teams to ensure that eCommerce solutions support business strategy and integrates with website
Identify projects, develop business cases, and manage aspects of projects from concept through to implementation
Manage the implementation of ecommerce projects for effectiveness, by analyzing data from customer satisfaction surveys, click stream data, and web analytics; report all findings, as well as suggestions for additional improvements based on the data acquired
This position requires knowledge of website design in order to translate business needs into an online experience that ensures a high quality customer interaction in all customer touch points
May create website strategy, design online promotional programs for digital products or services to support existing customers or to acquire new customers
Manage the implementation of eCommerce marketing, sales, and service and support programs and analyze their effectiveness
Work without supervision on highly complex projects
Complete latitude for independent judgment
Assist less experienced peers. Expert knowledge of the field

156

Business Solutions Manager, Ecommerce Resume Examples & Samples

Manage the project (or projects) according to schedule, with high quality and within approved budgets
Coordinate all parties involved in the proactive spirit to create a harmonious but steady and high work rate
Contribute to the creation of a good climate of cooperation between the project team, the internal IT team and external suppliers
Track and provide status reports to respective stakeholders, along with managing project management tools within IT
Prepare and maintain project plans to ensure successful delivery of small to medium sized projects as well as managing expectations, and planning resources
Present solutions to business management and IT management groups
Create functional specifications and meet with the development group to review the specifications for feasibility and resource requirements
Work with developers to ensure software development meets the business needs
Coordinate and lead cross departmental integration testing
Demonstrate a sense of urgency, thoroughness and quality towards assigned tasks/goals
Project Management tools (MS Project)

157

Manager Ecommerce & Search Resume Examples & Samples

Partners with the business teams and global and regional IT managers to identify opportunities for accomplishing the business and strategic objectives. Reviews current trends promoting opportunities for adoption by Eaton’s technical and business process teams; recommends process improvements. Markets the successful use of Eaton standard eCommerce and Search platforms
Provides technical leadership for several large and complex projects, often in parallel. Consults with corporate, business unit management teams and global regional IT managers to develop, define, and prioritize work and project requests. Serves as a customer interface for all projects related to assigned technical area
Recognized throughout Eaton IT as an expert within technical and functional area of responsibilities. Leverages expertise to architect, implement and support key centralized application infrastructures. Analyzes approaches and solutions in terms of Eaton business and IT Strategic fit. Reviews system and project designs and makes recommendations. Remains abreast of eCommerce and Search software platform advances and recommends improvements based on emerging technologies. ]
Establishes standard process for designing and executing regression and load related testing. Leverages standards to assist the business team in conducting UAT. Evaluates and recommends controls and processes. Develops initiatives to improve technical, business and computing processes. Plans and manages implementation across the enterprise
Communicates frequently and effectively with internal and external customers. Analyzes and monitors production support teams in order to identify areas for improvement. Works globally with the Corporate IT and Business Group infrastructure teams to implement changes. Proactively identifies areas where improvements can be made to prevent production problems and ensure critical data reliability, performance and availability. Provides an understanding of both technology and business concepts and is able to articulate business processes
Takes a leadership role in user groups, representing Eaton at meetings and conferences. Establishes the necessary training and development to maintain a highly effective, competent staff. Counsels subordinates in career path development, process improvement, and skill development. Prepares and manages performance measurement and evaluation of subordinates. May assist with the development and submission of department and capital budgets. Responsible for meeting project resource plan cost estimates
Builds, develops, and manages an organization of highly talented Architects, Administrators, Application infrastructure and programing professionals driving Eaton’s business information requirements and technical objectives
Provides technical expertise and assistance on all eCommerce and Search platform software related design issues or problems and ensures solution delivery and complex issue resolution
Bachelor’s Degree from an accredited institution is required
8 years of experience in eCommerce and web based delivery platforms
No relocation offered; candidate must reside within 50 miles of either Beachwood, OH or Moon Township, PA site
Requires formal training or practical experience in most or all of the following: Web based application design and information architecture; Enterprise software administration and system programing; enterprise software architecture; performance and capacity planning
Requires a broad knowledge of information technology capabilities and characteristics, software programming and applications, data base technology, Search technologies, integration and data migration, hardware/software administration along with Enterprise IT standards and procedures
Requires knowledge of Oracle ATG and Endeca Search platforms
Requires extensive experience building and managing global and virtual teams
Requires the ability to work closely with external suppliers and consultants to implement a wide array of projects
Requires experience designing and deploying processes and technology to protect intellectual property
Requires experience deploying and managing integrated eCommerce and Search platforms running in/on Linux and Windows based software platforms and components
4 year college degree in Computer Science, MIS or a related field
Master's degree from an accredited institution

158

IT Project Manager Ecommerce Resume Examples & Samples

As the project manager in a cross functional web/ecommerce development team: manage New Product Introduction (NPI) projects, and interface with business development, platform technology teams, and finance to develop new applications or enhance existing applications or services
Manage full project lifecycle: strategy, design, planning, development, testing, and implementation paying close attention to conversion, bounce rate and improving user engagement
Leverage a/b and multivariate testing within the ecommerce project lifecycle to drive improvement in site conversion. Improve user engagement through detailed analytics and user testing
Manage projects to grow branded and non-branded organic traffic through site optimization and PR/link-building campaigns
Establish credibility with the internal marketing and technical teams through clear communication and collaboration, excellent organizational skills understanding of ecommerce concepts and technologies, respect for all teammates, and an internal drive to achieve
Manage the development and prioritization of business requirements, associated wireframes, visual designs, UI designs, software development, software testing and product acceptance
Partner with project stakeholders across multiple teams to successfully deliver an idea from conception to completion. This would include leveraging project management principals such as planning, scoping, scheduling, resource planning, milestones development, results analysis project tracking and risk management
Work with business representatives, sponsors or product managers to document the business case, ROI, scope, success criteria and update product roadmap
Manage disparate personalities and holding team members accountable to maintain project focus in order to expedite on-time delivery a quality ecommerce product while achieving high morale within team
Create and manage project plans, risk registers, project schedules/Gantt charts, project budget reports and project reports through a full lifecycle of development with multiple teams and technologies
Communicate progress against milestones, interdependencies and resources planning via project status reports, meetings and presentations. Facilitate internal team and customer meetings, effectively delegating tasks as outlined in project planning documentation
Conduct project post mortems and create recommendations reports in order to identify successful project elements and those requiring improvement
Ensure stakeholders, sponsors, product managers and project teams understand the project status throughout all phases, including completed tasks, pending deliverables, and outstanding items. Ensure that internal resources are mobilized and external vendors are engaged and deliverables defined
Manage all project aspects within time, scope and budget constraints; demonstrate strong project management skills including: project plan development, budget and schedule adherence as well as the ability to adapt to unexpected changes; demonstrates the ability to successfully manage multiple projects and tasks simultaneously
Have the ability to know how and when to engage people, processes and technology in a manner that brings the most value out of the project/program
Extensive experience with ecommerce application development, production issue triage, application rollout and roadmap planning
Must have proven experience owning ecommerce application development projects through the full delivery lifecycle (initiation thru post-deployment)
Experience working with business representatives or product managers to document the business case, ROI, scope and product roadmap updates
Ability to work well with people from various disciplines and degrees of technical experience
IOS (iTunes Connect) and Android (Google Play Dev Console) App Publishing Tool experience
Demonstrated ability to work with and manage distributed teams
Software Engineering or technical background a plus
Must pass a background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986

159

Marketing Manager, Ecommerce Resume Examples & Samples

Collaboration with internal functions to execute strategy
Develop and execute content marketing strategies
Representation and advocacy for needed growth of this customer segment and the efforts that growth will require
3+ years of work experience in marketing
Demonstrated Project Management ability
Ecommerce and or retail experience
Strong ability to craft marketing communications
Comfortable with PC and Microsoft Office suite of tools
Medical supplies distribution experience
Experience in tradeshow or event project coordination
Collaborative approach and ability to appropriately influence
Demonstrated ability and willingness to work in ‘white space’ [e.g., a new customer segment)
Experience measuring event performance and reporting, including lead management

160

Assistant Manager, Ecommerce, Jo Malone Resume Examples & Samples

Understand business goals, support project deliverables and timelines
Manage multiple projects simultaneously, monitor statuses, troubleshoot obstacles/site issues, and communicate to stakeholders
Collaborate with marketing, global partners, designers, technical developers and QA team to develop, launch and maintain brand site
Maintain both US and CA websites, refreshes and related marketing across channels
4+ Years of Experience (with an Ecommerce or Online Marketing background preferred but not required)
Knowledge of site analytics tools (Adobe and Google Analytics) or content management tools (CMS) is a plus
Detail oriented while able to see big picture. Ability to multi-task with appreciation for deadline-driven environment, keeping projects on track
Strong organizational skills. Excellent verbal and written communication skills
Positive committed attitude. Must be a brand advocate and team player. Strong interest in the beauty and luxury industry

161

Manager, Ecommerce Insights Resume Examples & Samples

Own traffic source analysis across device type, browser, location, and marketing channel across the funnel from homepage to category page to product page, cart and checkout, account center
Work with statisticians and outside resources to develop more complex analysis
Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders including senior leadership
Lets the numbers define the narrative rather than finding numbers to support a narrative
Is focused on finding the right answer even if it means being proven wrong
Bachelor’s degree in STEM courses

162

Associate Manager, Ecommerce Resume Examples & Samples

Responsible for business administration of eCommerce website, including maintenance of products, banners, and users. Align with Marketing to ensure products and promotions are positioned in line with brand strategy
Liaison between various business functions reliant on the eCommerce platform including Marketing, Information Technology, Customer Care, Accounts Receivables, Finance and Sales. Gain an understanding of business needs for these groups and oversee needed enhancements, changes and communication
Ensure customer’s service experience supports an innovative, customer-centric company image by continually evaluating the types of services offered through eCommerce. Oversee needed enhancements, changes and communication
Continually drive order to cash self-service options on eCommerce platform. Ensure website is providing a low-effort user experience on order placement and payment
Serve as SME to project teams in support of Oracle ERP Order to Cash projects impacting eCommerce order entry or payment
Manage the business testing process of eCommerce, including devising testing scope, scenarios and data conditions, and developing an informal network of testing resources
Provide tier 2 support to Customer Care on eCommerce and BIAH Connect websites. Ensure issues are reported to appropriate IS audience and escalated in direct relation to business impact. Proactively advocate for follow-up and resolution of reported issues
Perform analysis of customer behavior on the eCommerce site utilizing business intelligence tool and communicate with stakeholders

163

Associate Channel Manager, Ecommerce Resume Examples & Samples

Bachelor’s degree in marketing or related subject
4 to 6 years of prior experience in sales, marketing and/or product development with progressively more responsibility and a track record of results
Keen analytical mind, strong on planning, detail and accuracy and be a demonstrably creative thinker
Substantial skills in written and oral communication with all levels of management and outside contacts

164

Manager, Ecommerce Insightsat CDW Careers Resume Examples & Samples

Owns on-site web and mobile app analytic reporting, including identifying and tracking KPIs for on-site user flow, on-site funnel, page load, page scroll, and web feature engagement
Partner with Product team to report out on on-site A/B test performance
Use all established reporting and analytic tools and systems available to support work. Master the toolset and seek simplicity and visualization in for all presentation and conversation material
Work with IT and other internal and external resources to streamline and establish standard procedures for database manipulation and report/output preparation
Present stories and recommendations in a written and actionable format
3-4 years of experience in an analytic function
Proficient in Adobe Analytics, Google Analytics, IBM Core Metrics or other eCommerce analytic tools; Microsoft Office applications, especially Excel and Power Point; Tableau
Working knowledge of Cognos, SAS or other analytical or business intelligence tool
Strong presentation skills in both formal and informal settings including ability to create compelling presentations in PowerPoint
Demonstrated relational database experience
Ability to transform complex data sets into simple visuals and dashboards for analytical and non-analytical teammates

165

Key Account Manager Ecommerce Resume Examples & Samples

Participate in the development of annual business plans for Key Direct and Indirect eCommerce players, implementing in alignment with customer strategies
In co-operation with the line manager, develop sales plans, implementing these to achieve the objectives and targets set for the E-Commerce channel
Assist in effective negotiations with Customers to implement Terms and Conditions aimed at achieving profitable growth for Hill’s and Customers
Manage an agreed GTN budget for advertising and promotional support
Implement Distribution Policy and comply with Commercial Selling Principles
Work in close collaboration with Retail Marketing and drive development and implementation of Shopper Marketing solutions, Coop-Advertising and Digital Marketing Activities in collaboration with eCommerce Partners in order to achieve Brand Equity Building objectives
Participate in Country Commercial Business Planning process
Communicate and connect with Customers to provide feedback on Hill’s commercial initiatives and insights on competitors’ activities
Monitor the achievement of specified accounts objectives and recommend, prepare and implement plans for remedial action where necessary
Actively engages with key functions (Finance, CS&L, Marketing, PVA) to support business and customer needs
Keep abreast of trends, and Represent Hill’s as the strategic partner of choice in small animal nutrition to Internet Customers
100
Total Percent (not to exceed 100%)
University Degree
At least 5+ years of experience in Customer Development/Sales, out of which minimum 1-2 years’ experience of managing Key Accounts (preferably eCommerce and indirect trade experience)
Fluency in Local language AND English
Proven track of successful commercial skills
Knowledge of Pet Food Specialty Channels is a plus
Analysis/Decision Making
Understanding our environment
Category Development
Financial Proficiency

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