Ecommerce Specialist Resume Samples

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S Hirthe

Sophie

Hirthe

278 Tillman Extensions

Dallas

+1 (555) 586 4459

278 Tillman Extensions

Dallas

Phone

p +1 (555) 586 4459

Experience Experience

Chicago, IL

Ecommerce Specialist

Chicago, IL

Rodriguez-Conroy

Chicago, IL

Ecommerce Specialist

Work with Sr Director of Retail Marketing to develop and implement online business plans and establish brand roadmaps
Execute regular data scrubs for key accounts to improve product presence
Establish Hongkong brand site business, including website development, SOP and e-commerce plans
Develop process to measure the effectiveness of eCommerce programs executed on account websites
Works closely with call center team to provide information and help resolve issues pertaining to customer inquires
Providing technical and eCommerce administration assistance to our national team
Developing & improving solutions by preparing & evaluating alternative workflow solutions

Boston, MA

Ecommerce Specialist, Grandinroad

Boston, MA

Smitham, Goldner and Volkman

Boston, MA

Ecommerce Specialist, Grandinroad

Assist in development of digital stories in alignment with merchandising & marketing strategies
Supports the Senior Manager of E-Commerce in procuring, managing and executing business strategies for ecommerce
Prepare monthly email creative briefs for development and execution of promotional emails
Follow department workflow to ensure all content is reviewed and approved by proper stakeholders prior to going live
Support the execution of item set-up for Internet only products
Maintain up to date knowledge of ecommerce platforms (i.e. twitter, FB, Instagram, SEM/SEO marketing) from a functional point of view
Build and direct Seasonal Category features on for HSN.com landing page

present

Houston, TX

Senior Ecommerce Specialist

Houston, TX

Zboncak LLC

present

Houston, TX

Senior Ecommerce Specialist

present

Manage, develop, and oversee channel recommendation, site execution, and web cadence communication provided by eCommerce Specialist
Passionate to find opportunities to improve processes, analysis and critical metrics, with a focus on providing solutions and delivering results
Execute customer support strategies for the current and future web enhancements and upgrades
Manage web cadence based on priority of messaging and ensuring for multi-channel consistency
Provide analytics and input into business cases for new initiatives in the market
Lead and manage multiple portal projects
Provide recommendations of new and innovative ideas to drive .com business that support the brand strategy and marketing activities

Education Education

Bachelor’s Degree in Economics

Emory University

Bachelor’s Degree in Economics

Skills Skills

Close cooperation with other departments (product management, operations, engineering, marketing, local experts, carts and e-commerce platforms, support, and business intelligence)
Excellent communication skills with ability to endure pressure and work under cross-functional teams. Ability and drive to work independently
Proficient in time management; the ability to organize and manage multiple priorities
Strong attention to details
Strong attention to detail
Ability to develop and programming skills and in-depth knowledge of modern JQuery/JavaScript, HTML and cascading sytle sheet (CSS)
Demonstrated ability to work well in a fast-moving environment and react quickly under pressure
Very detail oriented with ability to multi-task and maintain organization
Strong project management skills with proven track record of delivering high quality work under tight timelines
Excellent knowledge and use of Excel, Word, Outlook, PowerPoint

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Ecommerce Specialist Resume Examples & Samples

Ensure all EDI/eBook transactions process efficiently and accurately on schedule
Support eBook billing processes
Handle eBook pricing process
Analyze processes to increase EDI/eBook efficiencies
Create queries from Excel and Access to run required reports
Analyze systems, reports and procedures to support business rules and practices
Monitor EDI/eBook functions and resolve issues
Interact frequently with customer and sales contacts to resolve issues and insure vendor compliance
Interface with IT for issue resolution and mapping
Support other Order Management areas with macros, queries and reports
College or commensurate experience
Detail oriented person with ability to adhere to critical deadlines
Strong interpersonal skills needed in dealing with other employees and management
Ability to analyze reports/procedures and make suggestions for process improvements where needed
Ability to creates and run queries in MS Access and Excel
Excellent organization skills with ability to multi task
Effective and strong written and verbal communication skills
Ability to prioritize and work under pressure
Professional telephone and email etiquette
Excellent PC skills are required including, Windows, Microsoft Office Suite (Access, Excel, Word, PowerPoint)
Working knowledge of UOPS (proprietary/preffered)

Ecommerce Specialist Resume Examples & Samples

1 year of related work experience with experience working in a customer-focused ecommerce environment
Proficiency with Excel, basic HTML and Photoshop
Experience with ecommerce platform is preferred
Strong affinity for video games
Must have strong organizational skills, be detail oriented and able to multi task

Ecommerce Specialist Resume Examples & Samples

Subject Matter Expert
Maintain configuration of related systems
Collaborate with accounting to ensure accurate and timely revenue recognition
Develop and deliver training for Sales and Operations teams
Assess, re-design or replace legacy systems
Provide weekly and monthly analytics and reporting of key performance measures
Monitor and respond to chargeback requests
Manage relationship with eCommerce gateway providers
Work with business unit on pricing and catalog configurations
Ensure compliance with all sales tax requirements
Evaluate and implement PCI compliant controls and mitigation strategies
Bachelor's degree in accounting, finance or related field
Minimum of five years’ experience and advanced knowledge of eCommerce systems
Experience with order processing systems
Advanced skills with Microsoft Office (Excel, PowerPoint, WordPerfect, etc.)

Ecommerce Specialist Resume Examples & Samples

Partner with cross functional team members
Liaison between buying offices and vendors to ensure product data accuracy
Order and maintain vendor sample and/or images
Display a strong sense of urgency responding to internal and external customers
Adhere to BeallsFlorida.com site standards, attributes, style guides and marketplace requirements
Perform Quality Assurance processes on site product assortment
Participate in resolution of customer care inquiries
Develop and drive production efficiencies
Independent and self-directed, yet also team oriented
Positive, upbeat, can-do, professional and responsible attitude
Must have solid organizational skills
Strong prioritization & problem-solving skills
Ability to be flexible and adapt to changing work environment
Retail experience a plus
Proficient in Word & Excel
Bi-lingual a plus

Ecommerce Specialist Resume Examples & Samples

Identify and gather collect customer requirements for the creation of custom e-commerce portals (dynamic sites) to meet the customer's specifications
Develop, launch and maintain custom e-commerce portals to fulfill customer requirements
Maintain and update the database used in conjunction with customized e-commerce portals, as well as price books
Manage and update web applications
Interact with Canon IT and contribute to the ongoing development and maintenance of extranet sites
Develop mockups and prototypes of extranet sites
Perform QA reviews and all applicable testing
Perform cross-browser testing and follows all internal approval and clearance processes before posting pages
Offers suggestions on information architecture, user experience, search engine optimization, 508 compliance, use of graphics, mobile optimization, and other web best practices
1-3 years of relevant experience required
Ability to interact and present to internal and external customers
Strong written and oral presentation skills required
Bachelor's degree in Marketing, eCommerce and/or computer science required
PHP (mid-level skills)
HTML & CSS (HTML 5 & CSS 3 preferred)
MySQL (mid-level)
Database & advanced database query skills
Excel: Macros, analysis & data filtering required.,
XAMPP or IIS

Senior Ecommerce Specialist Resume Examples & Samples

Responsible for planning and overseeing execution of brand and merchandise strategies on dsw.com/mobile app
Utilize analytics and own communication surrounding successes and opportunities of past activities
Plan and oversee implementation of merchandise and seasonal stories including recommendation of optimal timing to drive sales volume and providing multi-channel consistency
Manage web cadence based on priority of messaging and ensuring for multi-channel consistency
Responsible for eComm Experience patterning process across the digital landscape in order to drive ideation and innovation for dsw.com while improving the customer experience and following the brand strategy
Manage, develop, and oversee channel recommendation, site execution, and web cadence communication provided by eCommerce Specialist
Partner with Online Merchandising and Marketing teams to ensure consistencies across channels and appropriate timing of messaging to maximize sales
Understand all aspects of eCommerce Specialist role in order to play support role when needed
Ad-hoc projects as needed

Ecommerce Specialist Resume Examples & Samples

Participates in the review process and ensure accuracy of site assets and promotions before they are deployed on the site
Responsible for logging site issues in ticket tracking system and working with manager to resolve
Provides monthly update to key stakeholders of open site issues
Works closely with call center team to provide information and help resolve issues pertaining to customer inquires
Performs daily site audits to ensure accuracy of site content, site merchandising and user experience
Participates in pre & post UAT process for all new site enhancements with eCommerce and cross functional teams
Performs competitive analysis to come up with recommendations that improve customer experience and drive business growth
Develops sound recommendations for site enhancements to improve customer experience through site search, navigation and merchandising feature
Performs other duties as needed/assigned
1+ years of experience in eCommerce in the apparel industry preferred
Strong analytical skills preferred
Work well independently and collaboratively with all levels of the organization
Demonstrated ability to work well in a fast-moving environment and react quickly under pressure

Ecommerce Specialist Resume Examples & Samples

Establish Hongkong brand site business, including website development, SOP and e-commerce plans
Formulate and implement e-commerce promotion strategies and plans to drive e-commerce traffic and business in Hongkong. External media planning and execution including SEM, DSP, cooperation with vertical media, etc. for both PC and mobile
Responsible for website daily operation. Handle content update, promotion, customer enquiries and complaint. Ensure that website runs smoothly
Translate, edit and organize online information necessary for brand/product/store into local language, including: product descriptions, banner ideas, marketing material design, and etc
Responsible for tracking/analyzing platform sales and marketing performance on a weekly or monthly basis. Analyze data on end consumers and make recommendations based on the analysis
Work closely with internal departments and external vendors

Associate Ecommerce Specialist Resume Examples & Samples

You are passionate about the end-user experience
You have at least 2 years of experience with a web analytics tool, SEO or SEM experience, and internal search/taxonomy experience for a brand, retailer, or agency
You are a strong communicator and can partner with teams throughout the business
You bring an analytical approach to business
You are able to pull data from multiple resources and condense that data into a common message
You work independently and strategically
You excel at objectively and creatively solving problems
You are a quick learner

Ecommerce Specialist Resume Examples & Samples

Manage & maintain the deployment of all merchant partners to various client eCommerce sites
Developing & improving solutions by preparing & evaluating alternative workflow solutions
Ensure all information is accurate and up to date in both the database and on the live Exchange Network
Contribute to the overall administrative tasks of managing the eCommerce platform
Act as a QA point of contact for ecommerce system changes
Act as a subject matter expert for client eCommerce sites
Work closely with the global eCommerce specialists to ensure all sites are up to date
A keen interest in & excellent on trend knowledge of eCommerce & technology
Excellent knowledge and use of Excel, Word, Outlook, PowerPoint
Excellent analytical and reporting skills
Previous experience with SQL
Previous experience with Oracle databases
Knowledge of Salesforce would be an advantage

Ecommerce Specialist Resume Examples & Samples

Track and report on Brand and Category Sales
Proactively prioritize projects and resources based on value / level of effort
Facilitate item set-up and maintenance to ensure items have the correct content description and images
Design and develop an actionable measurement dashboard, to be shared with key stakeholders in order to optimize site exposure and sales growth
Performing maintenance on live items as necessary involving editing/re-working copy and imagery and any other basic maintenance necessary to ensure the portfolio is properly presented on the site
Work closely with eHub eCommerce, Shopper Marketing and Key Account leadership to identify and execute demand generation programs on time, on budget and to expectations
Liaison with each buyer on any retail price adjustments needed
Run reports on out-of-stock items and communicate to key stakeholders for action
Submit critical tickets for system or data repair
Understand Retailer’s system capabilities and limitations; navigate and collaborate throughout Retailer’s organization and propose changes or modifications to leadership to best achieve outcomes
Coordinate the measurement of merchandising campaigns
Pull and provide sales and promotional reporting as needed for key stakeholders
Coordinate and activate sampling opportunities to improve and expand User Generated Content (UGC) for new and existing items
Coordinate campaign opportunities to drive demand using social media platforms
Engage and educate teams in best practices utilizing knowledge and recommendations from retailer, industry research, competitive analysis, etc…
Will periodically travel to the 3M Center in Maplewood, MN as needed
Minimum of three (3) years of combined experience in eCommerce, Merchandising, Sales, Marketing and/or Account Management
ECommerce account management, sales planning, business development experience desired
Experience interfacing with U.S. retail accounts is preferred
One year experience in eCommerce or eMerchandising preferred
Experience with eCommerce analytics is preferred
Experience analyzing and applying data to make decisions
Passion for engaging in improving own knowledge and skills

Digital Optimization & Ecommerce Specialist Resume Examples & Samples

Increase revenue through Red Hat's eCommerce properties
Increase key digital performance metrics for Red Hat's digital properties
Partner with cross-functional teams to develop and implement optimization strategies that lead to increased revenue
Deploy and tune search systems to aid in digital journey optimization
Implement digital funnel strategies focused on conversion
Use a data driven approach to prioritize optimization strategies
Establish standard reports and dashboards to actively monitor performance and identify opportunities for improvement
Publish insights and best practices to educate internal customers and amplify effectiveness
Experience building and growing an eCommerce engine
Extensive experience deploying and tuning search systems (e.g. LucidWorks, SOLR, Google Search Appliance) to provide robust search for intranet, document management system and/or multiple related web sites
Experience implementing the Adobe Marketing Cloud (including Analytics, Target, Campaign, etc.) and driving consistency in tracking between multiple web properties / domains
6+ years of work experience and BA/BS in related field
Strong analytical skills (including mastery of Microsoft Excel) and experience with advanced reporting and data analysis tools (e.g., QlikView)
Great problem solver, ability to learn independently, and work in an ambiguous environment
Ability to manage multiple projects at the same time, in a fast-paced environment, across time zones and with different cultures
Ability to guide and mentor program coordinators

Web Analyst / Senior Ecommerce Specialist Resume Examples & Samples

Provide analytics and input into business cases for new initiatives across the Region
Continuously work on identify ways to improve site performance to provide a competitive experience; working closely with the Global Product team
Work closely with Global Content & Supply teams to define and maintain relevant content (e.g., amenities, descriptions, pictures for each hotel and/or destination) in local language on the site to improve conversion and provide an engaging site experience
Understand key drivers of customer conversion (UI, bugs, site features, etc.), including drivers of customer dropout rate & purchase funnel analysis
Take responsibility for regional net customer growth figures (new + repeat – newly lapsed customers) and NPS scores for consumers in Latam
Coordinate with the Global Customer Experience team and Global Customer Operations to ensure pain points are addressed
Review, coordinate and feed Voice of Customer content to relevant teams to inform strategy & initiatives and/or to raise issues/pain-points to be fixed

Ecommerce Specialist Resume Examples & Samples

Passionate about all things digital
Passionate about make-up and skin care products
Working experience in managing digital projects
Experience with AdWords and Sklik, Google Analytics
Passionate about analyses of impact of digital campaigns to business
Enjoy seeking new and creative solutions to business problems
Highly motivated and open to the international environment

Ecommerce Specialist Resume Examples & Samples

Monitor and report on eCommerce progress to eHub management and business unit management
Engage and educate teams in best practices in eCommerce, sourced from
Minimum of three (3) years of combined experience in eCommerce, Merchandising, Sales, and/or Marketing
Experience with corporate or supplier retail environments
Account management, sales planning, account development, business development experience
Experience creating dashboards, graphics, and executive summaries
Experience in Microsoft Excel

Ecommerce Specialist Resume Examples & Samples

Manage digital ad campaigns with a focus on near-term ROI, traffic, and search ranking improvements for target keywords. Campaigns consist of keyword, display, and social media advertising across platforms and service providers such as JD, Alibaba, and Baidu. Likely to involve managing external agencies and vendors
Localize and optimize product detail page content for target eCommerce platforms and markets. Focus is on optimizing copy, keywords, and page design in order to maximize conversion rate, based on unique dynamics of the assigned e-commerce platforms
Partner closely with global brand marketing team on defining brand content needs upfront in design and brief process. Ensure that final product aligns with global brand standards
Lead eCommerce product launches - focus on aligning all key components of organizational effort for successful online launches, including product content, promotion plans, KOL seeding, consumer review incentives, affiliate programs, traffic campaigns, and PR
At least three (3) - five (5) years’ experience in eCommerce sales and marketing, preferably with premium consumer electronics or consumer goods brands on T-Mall and JD.com
Understanding of leading eCommerce platforms (T-Mall and JD) and the best practices associated with successful brands on those platforms. Demonstrated ability to oversee the development and execution of plans that incorporate those best practices
Experience managing cross-functional projects
Fluent in both spoken and written English. Strong communication and presentation skills
Computer literate with a high degree of proficiency in the Microsoft Office suite of products including Word, Excel, PowerPoint, and Outlook. Ability to do basic photo editing using Photoshop a plus
University Degree in Business Administration or equivalent acquired from a reputable University or Tertiary Institution

Freelance Ecommerce Specialist Resume Examples & Samples

Own the life-cycle of a product from creation of new item set up to publication
Curate comprehensive product specifications
Add appropriate attributes to improve SEO, on-site search and merchandising efforts
Build and sustain vendor relationships
Manage eCommerce product set up and facilitate sample turn in process
Audit vendor images for quality assurance
Maintain eCommerce sample status and tracking in a highly organized manner
Responsible for vendor support and reporting
Execute various merchandising projects as directed
Follow BeallsFlorida.com strategies for site experience and process workflows
2 or 4 year degree preferred

Senior Ecommerce Specialist Resume Examples & Samples

Support existing eCommerce/portal environments
Lead and manage multiple portal projects
Coordinate with the business and IT to support customers with several internal and external facing portal applications
Execute customer support strategies for the current and future web enhancements and upgrades
Align with IT and business on new ecommerce application design
Support and interact with internal and external customers to troubleshoot issues
Enhance and customize existing applications
Maintain system and data governance
Coordinate and work with on-shore and off-shore development teams to improve system stability, performance and overall customer experience
Extensive knowledge on IBM WebSphere Commerce
Knowledge on web infrastructure and application deployment required
Strong program management capability – demonstrated ability to lead and manage complicated, large IT projects
Demonstrated proficiency with software development lifecycle processes
Ability to convey complex technical concepts concisely to non-IT business professionals
Strong business aptitude – ability to learn, understand and interpret business processes; ability to act in partnership with the business
Strong interpersonal skills ability to work laterally and engage to achieve success
Strong process orientation and ability to develop and follow standard work
SAP Integration experience a plus
Experience with cloud services and deployment is a plus

Junior Ecommerce Specialist Resume Examples & Samples

Strong analytical thinking - experience with web analytics software (Google Analytics or other software)
At least a minimum knowledge of HTML and CSS technologies
Be motivated to learn and grow
Experience with your own e-commerce project (website, e-shop, startup) is a plus
Advanced knowledge of excel, experience with statistical software or databases a plus

Ecommerce Specialist Resume Examples & Samples

Minimum of three (3) years of combined experience in eCommerce, Merchandising, and/or Marketing
Experience directly interfacing with online retailers or an Office Channel retailer
Minimum of three (3) years of web project management experience
Experience converting data and analyses into dashboards, graphics and summaries for a management-level audience
Experience with Content and Rich Content Syndication Platform, such as Webcollage, Salsify, or Etilize

Ecommerce Specialist Resume Examples & Samples

Manage digital ad campaigns with a focus on near-term ROI, traffic, and search ranking improvements for target keywords. Campaigns consist of keyword, display, and social media advertising across platforms and service providers such as Amazon Marketing Services, Amazon Marketing Group, Google AdWords, Belkin.com, Twitter, and Facebook. Likely to involve managing external agencies and vendors
At least two (2) - five (5) years’ experience in eCommerce sales and marketing, preferably with premium consumer electronics or consumer goods brands
Experience in leading eCommerce platforms and the best practices associated with successful brands on those platforms. Demonstrated ability to oversee the development and execution of plans that incorporate those best practices
Fluent in both spoken and written English. Strong communication and presentation skills. Fluent in written and spoken German preferrable
Computer literate with a high degree of proficiency in the Microsoft Office suite of products including Word, Excel, PowerPoint, and Outlook

Freelance Ecommerce Specialist Resume Examples & Samples

Own the life-cycle of a product from new item set up/data entry to publication
Liason between buying offices and vendors to ensure product detail accuracy
Manage eCommerce product set up/data entry and facilitate sample turn-in process

Ecommerce Specialist Resume Examples & Samples

Provides technical support in the form of hypertext markup language (HTML) coding, pixel implementation and full-scale reporting setup
Liaises between the Information Technology (IT) department and third party vendors for digital marketing setup and maintenance
Drives new direct revenues from all microsites and landing pages
Implements approved content onto hotel guest microsites, TicketStation and DiamondResortsTravel sites
Liaises between Regional Marketing team members and IT department to input tickets for content updates and/or development needs on DiamondResortsandHotels.com
Responsible for overseeing content consistency and functionality across all websites in brand messaging, spelling and grammar on all device types
Works closely with the Creative Services department, IT, and digital agency on creation and maintenance of existing and upcoming microsite templates
Cooperates with web designers and IT to match visual design intent and payment card industry (PCI) compliance with functionality
Collaborates with Content Coordinators to utilize search engine optimization (SEO) reporting tool, BrightEdge, to make keyword recommendations and input approved SEO keywords, meta and additional back-end SEO to microsites
Works with IT, digital agency, and E-Commerce Manager to implement a full-scale reporting structure for the E-Commerce Department. Process includes, but not limited to, pixel placements on sites and booking engines, Google Analytics setup and maintenance (including establishing Commerce and/or Goals setup), and monthly report creation
Provides metrics, best practices and updates regarding E-commerce trends and status reports to E-Commerce Manager prior to monthly E-Commerce calls
Aids E-Commerce Manager in management of large Search Engine Marking (SEM) and/or Pay-Per-Click (PPC) budgets
Integrates data from various back-end services and databases, requires pixel placement and setup for programs including, but not limited to: Google Analytics, Google Tag Manager, Adobe Omniture, Google AdWords, Google AdRoll, VE Interactive Abandon Cart Program, Google Display Network, Seekda Meta Search, iHotelier Booking Engine, Clarity Booking Engine, Flip.to
Creates and maintains software documentation
Participates in monthly E-Commerce calls, presents data, highlights and action items for third party vendors including, but not limited to, Affilired, VE Interative, Google Business listings and various other third party vendors
Manages third Party vendor relationships
Advises E-Commerce Manager regarding open, pending, and upcoming IT tickets in prioritized queue and participates in monthly internal call with the IT team
Aids manager in data collection for business plan writing
A minimum three (3) years of experience in the computer science and/or information technology field required
No supervisory experience required
Ability and proven work experience in web development, website design, testing and analyzing the user experience
Ability to develop and programming skills and in-depth knowledge of modern JQuery/JavaScript, HTML and cascading sytle sheet (CSS)
Ability to function with programming language hypertext preprocessor (PHP) and active service pages (ASP)
Adequate knowledge of content management systems (CMS)
Adequate knowledge of E-Commerce shopping carts such as Magento
Computer proficiency in Microsoft Word, Excel and Outlook
Understand how to develop and implement business strategies
Ability to interpret and create spreadsheets
Able to use sound judgment; work independently, with minimal supervision
Performs well with frequent interruptions and/or distractions

Junior Ecommerce Specialist Resume Examples & Samples

Performance oriented with a strong sales drive
Basic understanding of HTML and CSS technologies is a plus
Experience with your own e-commerce project (website, e-shop, startup) is a big plus
Advanced knowledge of Excel, experience with statistical software or databases a plus

Regional Ecommerce Specialist Resume Examples & Samples

Support eCom Region head to lead communication with other regional partners in Singapore (eCom RFLT Leads), help developing eCommerce capability thru systematic knowledge sharing process in prioritized markets (sharing periodically with updated business model/ best in practice) and to embed core eCom requirements into brand strategies
Coordinate “Best in Class” sharing session across local markets to elevate eCom operation capabilities
Identify periodically / constantly challenges & Opportunities that local markets face to drive eBusiness and work projects to solve the challenges with right counter partners (i.e. internal & external) with agility
Support driving Strong partnership with JBP eRetailer by providing consistent regional JBP process, scorecard format, monitoring process, etc for local markets. Especially, lead communication on SEA regional eRetailers (i.e. Lazada)
Provide more consistent process/format to bring scale of knowledge to the region, which can help operate local markets in a speedy way, working with eCom region head
University graduate or above with degree in business, or similar discipline. (Any other major would be fine if there’s experience in business)
Highly Preferable to have minimum +1 years eCommerce experience
Windows (Excel, Powerpoint, Word)
Knowledge in ecommerce is a plus

Ecommerce Specialist Resume Examples & Samples

Own and drive online sales in the alignment with the overall customer strategy
Implement our econtent strategy and conduct ongoing audit of online catalogue and identify areas of improvement and propose corrective action plan
Leverage online behavioural insights and trends to drive online performance and leverage expertise across the organisation
Create and implement a digital activation plan in line with the overall customer activation strategy
Support the national account managers with online sales performance review and work collaboratively on implementing corrective actions when required
Evaluate efficiency and effectiveness of online activation campaigns and produce actionable insights for better ROI
Strong commercial acumen supported by prior experience in sales
A strong analytical and commercial mind – Ability to understand and manipulate data and leverage insights to drive commercial decisions
Digitally savvy – keen interest for technology and ecommerce and knowledge of digital marketing concepts and techniques (ie. eContent, SEO, email marketing, display advertising, web analytics)
Strong interpersonal skills – Proven ability to develop successful relationships and influence stakeholders at different levels of an organisation
Self-starter – Entrepreneurial spirit, naturally curious and creative, strong initiative skills

Ecommerce Specialist Resume Examples & Samples

Ensure alignment with business changes and new product introduction
Test major updates and ensure business functionality
Raise and contribute to the closure of work tickets
Assist with defining system programming requirements
Establishes KPIs (Key Performance Indicators) to monitor program health and reports performance to Customer Service Manager and Business Segment Manager
Provides consistent KPI reporting on all analytics. Summarizes key insights and offers recommendations for improving KPI performance
Employs the ACE tools to drive continuous improvement and insures that standard work is current
Ensures timely response to operational needs and administrative tasks
Positively endorses the company position and products when faced with an adverse or negative situation with the customer
Maintains a high standard of etiquette and protocol with the customer during contact
Miscellaneous duties and assignments
A minimum of 3 years’ experience in eCommerce marketing
Proficiency in Microsoft Word and Powerpoint
Ability to analyze data issues and produce working solutions (MS Excel experience required)
Demonstrated follow-through skills and the ability to problem-solve
Has experience actively participating in continuous improvement efforts

Ecommerce Specialist, Grandinroad Resume Examples & Samples

Prepare weekly digital and email sales recaps
Prepare daily and monthly email cadence
Prepare monthly email creative briefs for development and execution of promotional emails
Attend weekly email, creative and business review meetings
Supply information to key partners as needed to support the building of business plans by department to align with ecommerce benchmarks
Maintain ecommerce marketing room with relevant seasonal marketing visual assets that capture all ecomm channels
Assist in development of digital stories in alignment with merchandising & marketing strategies
Maintain a thorough knowledge of system capabilities, including new technology
Initiate post mortem review of events and promotions, summarizing success and opportunities
Follow department workflow to ensure all content is reviewed and approved by proper stakeholders prior to going live
Build and maintain relationships based on thorough planning, timely and professional communication, and intelligent problem-solving with internal partners
Identify opportunities for clearance and/or mark down features
Support the execution of item set-up for Internet only products
Review appropriate cross-sell and up-sell opportunities throughout the site; Monitor performance and adjust accordingly
Build and direct Seasonal Category features on for HSN.com landing page
Conduct competitive research and identify opportunities for growth
Maintain up to date knowledge of ecommerce platforms (i.e. twitter, FB, Instagram, SEM/SEO marketing) from a functional point of view
Communicate and coordinate with other departments for different issues
Consistently responds to customer inquiries in a timely, diplomatic and professional manner
Willingness to learn and obtain knowledge of the business operations and be able to provide back-up support to other partners when needed
Supports the Senior Manager of E-Commerce in procuring, managing and executing business strategies for ecommerce
Bachelor’s degree or equivalent related work experience
Basic knowledge and proficiency in Microsoft Excel, Word, Powerpoint, and Outlook
Strong verbal and written communicator with excellent follow up skill
Functional knowledge of social media platforms and SEM/SEO marketing and how they are used to drive business
Self-starter with the ability to hold self-accountable for delivering assigned tasks with minimal follow up

Ecommerce Specialist, de France Resume Examples & Samples

Partner closely with finance team on regular analysis of non-financial and financial performance measures such as campaign ROI, traffic, customer value, and conversion rates. Adapt campaigns and other efforts in response to those results with an agile, experimental, and performance-based approach
Oversee consumer review incentive programs. Collaborate with Customer Advocacy on global standardized approach to responding to and directly engaging with consumers via social media, online reviews, and other digital forums that influence consumer sales
Partner closely with regional marketing on programs to directly engage consumers via social media and email
Partner with account team on account-specific merchandising and promotional opportunities
At least three (3) - five (5) years’ experience in eCommerce sales and marketing, preferably with premium consumer electronics or consumer goods brands
Business level English and French required. Proficiency in Italian or Spanish desirable
Understanding of leading eCommerce platforms and the best practices associated with successful brands on those platforms. Demonstrated ability to oversee the development and execution of plans that incorporate those best practices
Experience establishing successful working relationships with colleagues in other functions and markets
Proactive and service orientated with a "can do" attitude

Ecommerce Specialist Resume Examples & Samples

Responsible for on-line yearly marketing campaigns implementation and planning
In charge of all aspects of on-line marketing calendar (week, month, year)
Manage with details our SEM strategy and plan
With the help of Digital Marketing Manager, ensures that e-commerce plays a big part in the overall marketing planning process
Supervise the work of two e-merchandisers and one data entry coordinator
Responsible for best practices in organic search
In charge of building a successful customer user experience in year one of the launch
Organize and build customer insights, analytics, and analysis reports to support decision making, and provide new ideas
Contribute to the planning process and work collaboratively with marketing team to build and execute marketing campaigns, programs and initiatives
Act as the key link between SE e-commerce and media partners
Minimum 3 to 5 years work experience in E-Commerce, merchandising, web retail, marketing, or related field
Proficiency in all data analytics management related to e-commerce
Ability to manage others in a digital pro-active environment
Has a strong track record in handling SEM campaigns
Background in retail, or product related areas
Experience in web marketing, web programming, and site administration
Demonstrated problem solving skills with working knowledge of internet technologies
Enjoys sports, is physically active, leads a healthy lifestyle and therefore has a strong affinity to the business

Ecommerce Specialist Resume Examples & Samples

Work with Sr Director of Retail Marketing to develop and implement online business plans and establish brand roadmaps
Collaborate with Licensing team, Brand Marketing and external vendors to develop exclusive product offerings
Collaborate with all Marketing departments and BNEA platform service provider to maximize, analyze and optimize the consumer traffic and associated funnel to conversion
Provide weekly sales and web-analytics reporting and propose methods to maximize sales, conversion and profits of the online store
Maintain on-going promotional activities to ensure the optimal product mix including event attendance and on-site store operations
Coordinate with Operations, Logistics and Customer Service teams to ensure on time delivery and excellent consumer support
Manage all setup tasks and day-to-day issues
Perform physical inventory reconciliation regularly; work closely with Operations to maintain adequate store supplies and inventory levels
Manage relationships with store-hosted partner and other solution providers
Ensure all orders are properly documented, released for fulfillment and fulfillment records processed
3+ years work experience in a similar position
Demonstrated understanding of online marketing & web-analytics
Working knowledge of e-Commerce security
Good understanding of e-Commerce logistics and integration with financial systems
Gamer-lifestyle market segment knowledge a plus
Skilled in computer, internet and SEO
Must be organized, results-oriented with good-eye for detail
BA/BS in a business-related discipline preferred

Digital Marketing & Ecommerce Specialist Resume Examples & Samples

Manage the implementation of the eCommerce strategy
Partner with the analytics team to analyze weekly, monthly and quarterly reports: draw insights, help the team identify optimization tactics and adjust strategy to achieve conversion goals
Manage, and execute against the annual digital product development & optimization roadmap for the EMEA eCommerce buisness– bringing strategic and customer experience focus to the roadmap and the prioritization of projects within it
Assist in developing the expansion and growth strategies for key marketing channels including paid search, organic search, affiliates, digital media and social media
Develop and deliver on revenue and budget targets for assigned digital marketing channels and programs for new capabilities
Work in a cross-functional team through collaboration with Brand, Social, Analytics, Operations and Development on key initiatives

Ecommerce Specialist Resume Examples & Samples

Being digital/ ecommerce geek
Presenting “stay hungry stay foolish” approach
Focusing on details
Learning obsessed
Being team player
Can do attitude
1 – 2 years’ experience with managing ecommerce platforms will be an asset

Senior Ecommerce Specialist Resume Examples & Samples

Monitor key site metrics (visitors, engagement, conversion ,etc) and develop/implement performance improvement plans as appropriate
Develop, present, and track routine and ad hoc analytical reports focused on site performance, as well as prepare and distribute business performance reports, towards the goal of improving conversion rates and other metrics
Provide analytics and input into business cases for new initiatives in the market
Continuously work on identify ways to improve site performance to provide a high-reaching experience; working closely with the Global Product team
Understand key matrix of conversion (UI, bugs, site features, etc.), bounce rate & purchase funnel analysis

Digital Marketing Ecommerce Specialist Resume Examples & Samples

Lead the analysis, verification and implementation of marketing plans to improve organic search visibility for selected ASP - Property Solutions websites, with a focus on generating increased traffic and sales, optimizing any available search spend, leveraging organizational partners and applying current search engine optimization best practices
Propose and manage implementation of digital marketing initiatives pertinent to channel website content (including mobile) and social media, including but not limited to Industry data inclusion, video updates/additions, product information and rates, customer service/claims information, consumer insight learnings and/or changes as necessary
Assist in tracking and analyzing key program performance metrics such as click thru rate, conversion rate, abandon rate, test vs. control results
Assist in tracking and analyzing key marketing performance metrics as they relate to revenue and profitability
Participate in web site content development/analysis to ensure that the impact of content changes on the customer experience from the sales and support perspectives is considered
Develop user experience for existing and new websites using industry best practices, including but not limited to mobile sites
Oversee paid search activities and results (as approved) and utilize data to drive our paid search program management to result in improved search engine optimization based upon analytical methods
Create and manage channel social media content, while remaining focused on Social Media policy and Legal compliance
Collaborate with Manager/Director and vendors to design Ad/Banner campaign content, working to ensure design/content consistency used to build and strengthen online brand(s)
Review and utilize analyzed data to better speak to targeted market segments and make recommendations to Manager
Manage channel website icon/linking/landing page updates involving client communication as necessary
Manage customer feedback from survey responses and publish results
Creating and managing website/mobile content: 40%
Generate and implement digital marketing initiatives: 40%
Reporting on Marketing Results: 20%
Microsoft product(s) knowledge is required as well as project coordination and customer /client service experience
Requires a thorough understanding of search engine marketing and the ability to implement strategies designed to increase visibility, traffic and sales
Requires the ability to quickly grasp Assurant Specialty Property – Property Solutions product lines
Requires excellent oral and written skills to effectively communicate marketing initiatives to co-workers and outside vendors
Requires the ability to understand how digital direct marketing programs correlate with overall department and corporate marketing strategies
Requires the ability to creatively solve problems while managing multiple projects
Requires the ability to process time sensitive data and information from multiple sources, make decisions on this data, and to effectively communicate the related required actions to others
Requires the ability to manage multiple small projects simultaneously, utilizing resources from across the organization
Requires the ability to apply usability concepts to the end-user experience

Ecommerce Specialist Resume Examples & Samples

Managing content across corporate and banner websites and other digital media and channels such as digital store displays & blogs
Governing and managing the content for input to and export from a content management system, including maintenance, of quality standards, naming, and file-type consistency from both internal and external sources
Merchandising the websites products to maximize sales & improve conversion rate. Including organization, categorization, colour selection, cross-sells/recommendations, bundles & taxonomy
Building, managing & maintaining SEO optimized landing pages for promotional offers, brand campaigns & search results

Ecommerce Specialist Resume Examples & Samples

Update the content management system for both global and local campaigns (setup, test and activate) and ensure their consistency on all platforms
Optimize the user experience to ensure a seamless experience and purchase path
Own the day to day operational management by ensuring a fast, updated, bug free experience, running tests from both the front and back end and escalating any major issues
Manage campaigns integration, new features implementation and platform update roll-out
Monitor digital technical trends, new features and technology to keep abreast of digital innovation
Liaise with local and global Digital teams and head of channels regarding web content, structure, testing and production incidents
Minimum 3-4 years’ experience in an eCommerce environment
Tertiary degree in a related field i.e., eCommerce, Marketing
Strong experience in operational website management (Content Management /eMerchandising, UX, Planning & Implementation)
HTML5, Javascript and CSS knowledge is a must