Director, Ecommerce Resume Samples

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C Pfeffer

Camren

Pfeffer

93485 Ulices Flats

Los Angeles

+1 (555) 457 8071

93485 Ulices Flats

Los Angeles

Phone

p +1 (555) 457 8071

Experience Experience

Houston, TX

Director, Ecommerce

Houston, TX

Labadie and Sons

Houston, TX

Director, Ecommerce

Capture Disney ecommerce market share through innovative and quantitative online aligned strategies with Disney owned platforms, Online/Mobile Retailer Partners and Licensees
Drive the negotiations to structure the best China opportunities for Disney with relevant e-tailers
Collaborate and partner with the broad Retail leadership team, to support the delivery of cohesive and aligned Strategy and Operating Plans and business development initiatives
Develop initiatives to facilitate the introduction and expansion of multi-channel for Consumer Products, Games and Contents
Develop and manage the jackspade.com site vision, strategy and day-to-day operations
Help Develop and execute the online merchandising strategy
Partner with Kate Spade ecommerce teams to ensure company-wide strategic alignment

Los Angeles, CA

Director, Ecommerce Engineering

Los Angeles, CA

Spinka-Hackett

Los Angeles, CA

Director, Ecommerce Engineering

Provide architectural strategy and guidance to business and product owners during the initial brainstorming sessions
Encouraging engineering interaction with the clients for a clear line of sight for product deliveries and roadmap execution
Managing and mentoring a team of Managers, Architects, Product Evangelists, Software Development Engineers, QA Engineers, directly/ indirectly
Driving operational efficiency between product lines and functions
Provides leadership and direction and recommends strategy for area managed. Recommends course of action to VPs for approval on matters affecting the organization managed
Strong knowledge of computer languages, operating systems, and hardware capabilities
Practices strategic and transformational leadership while actively molding culture

present

Los Angeles, CA

Director, Ecommerce Merchandising

Los Angeles, CA

Feil and Sons

present

Los Angeles, CA

Director, Ecommerce Merchandising

present

Responsible for development and management of ecommerce Merchandising, Site content and Site marketing teams
Develop a strategic assortment plan working collaboratively with buying and planning teams
Lead merchandising, including development of merchandising strategy, processes and initial build
Oversee and report on sales performance through the lenses of item, franchise and category across product sources
Develop and maintain online assortment guidelines that align with the merchandising strategy
Partner cross-functionally to optimize marketing campaigns, fulfillment and operations teams to execute flawlessly
Drive results by improving taxonomy, navigation, site search and product details

Education Education

Bachelor’s Degree in Business

Kennesaw State University

Bachelor’s Degree in Business

Skills Skills

Detailed knowledge of usability and monitoring techniques
Strong knowledge of Web Service technologies
Strong relationship and influencing skills. Excellent presentation and analytics skills
Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
Strong knowledge/understanding of online marketing channels: SEM, SEO, Email, Affiliates, etc
Excellent verbal and written communication skills
Demonstrable creative thinking, with a passion for delivering the best Disney/Pixar/Star Wars/Marvel product and services
Extensive knowledge of e-commerce business models and retail industry trends including channels, customers, promotion and product
Strong problem solving and analytical skills
Ability to consult on cross-functional projects to ensure e-commerce principles are incorporated

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15 Director, Ecommerce resume templates

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Creative Director, Ecommerce Resume Examples & Samples

Lead the strategic development, management and execution of all aspects of site operations including site development, web content management and delivery, site ops calendar, functionality and toolset upgrades, warehouse operations, customer service optimization, email delivery, promotions management, etc
Partner with IT to develop and execute eCommerce-related IT priorities, ensuring systems, processes and ongoing enhancements are seamlessly integrated into the GSI common engine platform with limited customer facing impact
Lead the management and execution of seasonal site content strategy to support and deliver AFP requirements and strategic marketing and merchandising initiatives
Strategically develop, manage and execute within ecommerce site ops budget and deliver positive ROI
Function as the expert and innovation leader of emerging ecommerce functionality trends, innovations and tools through research, agency partnership ongoing competitive review
Minimum 15 years of site development experience to include B2C with a market leader
Minimum 10 years experience in ecommerce operations and web production
Online retail experience
Deep understanding of the GSI common engine platform and understanding of data & development integration points
Ability to manage aggressive timelines
Exceptional collaboration, influencing and facilitation skills

IT Director, Ecommerce Resume Examples & Samples

Provide input to Global strategies for integrated, mission-critical business systems ensuring those plans meet the tactical and strategic needs of LS&CO and are aligned with the SBP and IT strategies
Provide direction and leadership to a results driven organization that is credible, appropriately skilled, with clear development plans for the future and demonstrates value for the business
Provide direction and leadership to regional IT standards-based application delivery environments that are responsive, available, reliable, secure, and achieves a cost-effective total cost of ownership that meets or exceeds service level agreements
Contribute to the effective leadership of assigned department
Maximize the IT return on investment through
Achievement of financial commitments
On time delivery
Execution against the tactical plan

Director Ecommerce Content & Process Management Resume Examples & Samples

Be able to shape the partnership between DTC eCommerce and strategic wholesale account teams to drive online growth and build brand equity
Define the ambition and set the scope that will lead to quick wins and set us on a path to have processes in place for accelerated business growth
Passionate about creating great consumer experiences and commercial success through new eCommerce business models, and developing the processes and capabilities required
Work with global teams to put in place the digital assets (content and data) and management (DAM) infrastructure that will lead to digital marketplace transformation of our owned and managed spaces online
Influence brand management and CtC retail brand presentation teams to ensure robust flow of content and assets to drive sell thru, and the establishing of digital merchandising and content marketing best practice
Work with business development, pure players and channel management teams to establish account collaboration plans, business intelligence and models that will expand the marketplace by leveraging the investments of our wholesale partners
Ensure the best presentation of our products no matter what the digital channel
Provide direction to the commercial teams on how to shape the future of online retail, services, tools and capabilities that
Improve KPI performance of sites across conversion and AOV optimization
Improve our performance across customer experience analytics like foresee
Look at synergies and opportunities to improve upon and scale our capabilities and processes to support all of our eCommerce channels – DTC and wholesale
Leverage B2C expertise and existing tool sets to develop best in class B2B solutions – WSP, WOM, DAM, ratings and reviews etc
Evaluate opportunities and risks of new initiatives and develop recommendations for the eCom / sales Management
Demonstrated track record for growing, evolving and leading high volume businesses and achieving bottom line results in a commercial world
Strong “can do” spirit with a proactive approach. Ready to roll sleeves up and get the job done
Ability to work within a cross-functional, matrixed organization where indirect influence is as important as direct oversight in driving change
Excellent interpersonal, communication, and negotiation skills
Tremendous curiosity and drive towards “what’s next”, the ability to anticipate trends
A minimum of 6 years commercial experience in a first class eCommerce environment
Strong background in the sports or fashion industry, consumer product industry, retail or business consulting
Proven experience managing and implementing sales programs and processes
Solid knowledge of digital commerce, marketplace trends with an eye on new business models
Able to champion DTC & wholesale eCommerce needs both cross functionally and vertically within the organisation
Demonstrated expertise in B2C eCommerce at first class international companies
Strong ability to effectively communicate complex or controversial topics to a wide and diverse audience using data, research and testing to drive or influence decision making
Strong ability to develop influential and collaborative relationships with the Group

Director Ecommerce Strategy Resume Examples & Samples

Work closely with the business development leads, client partners and other senior management to leverage appropriate expertise and knowledge
Report on partner strategy, communication, opportunity identification, and pursuit results
7+ years of related industry experience, preferably consulting, interactive, agency or direct marketing experience
Past experience working with or at ecommerce companies like hybris, Oracle/ATG, Demandware, or IBM
Knowledge of the ecommerce industry is critical; understanding of multichannel/omnichannel commerce strategies preferred
College degree required, MBA or other advanced degree preferred
Experience in building and leading a cross-functional team in the pitch/BD process
Ability to speak to both tactical and strategic decision makers
Ability to manage medium to large pursuits independently
Superb writing and presentation skills
Demonstrated ability to take a consultative approach to engaging with C-level marketing executives
Strong knowledge or experience in marketing and advertising, with particular emphasis on interactive media, direct marketing, strategy, analytics, technology, and new emerging trends
Creative thinking and analytical problem solving
Ability to collaborate effectively at all levels and functions
Strong client-service orientation
Coaching and mentoring abilities
Sound business acumen; strategic skills
Industry experience with digital transformation solutions
Demonstrated prowess in all MS Office programs

Director, Ecommerce Darphin, Elc Ventures Resume Examples & Samples

BA/BS required, MBA preferred
Highly proficient in Microsoft Word, Powerpoint, and Excel
Ability to identify, communicate and inspire an organization around the next generation of ecommerce experience to dramatically grow the business, and be able to work through tough issues and overcome challenges while maintaining good relationships
Needs to be a creative thinker and problem solver, thrive in fast-paced environment, prioritize and oversee multiple projects at once, have attention to detail and work well with cross functional teams

Director, Ecommerce Resume Examples & Samples

Establish an actionable and measurable TWDC China activation online strategy to support and (where appropriate) lead the way for physical retail for all Consumer Products, Contents and Services on all online platforms
Define the e-commerce vision and create a plan to achieve a consistent Disney look and feel appropriate on the digital platform ensuring a convenient shopping experience for the consumer. The features and functionality will continually evolve to meet Market and Customer (Guest) needs to optimise our content offerings
Capture Disney ecommerce market share through innovative and quantitative online aligned strategies with Disney owned platforms, Online/Mobile Retailer Partners and Licensees
Drive the negotiations to structure the best China opportunities for Disney with relevant e-tailers
Collaborate and partner with the broad Retail leadership team, to support the delivery of cohesive and aligned Strategy and Operating Plans and business development initiatives
Develop initiatives to facilitate the introduction and expansion of multi-channel for Consumer Products, Games and Contents
Using strategic foresight, continually review and innovate our Consumer Products ecommerce strategy and delivery execution to ensure our ecommerce platform delivers the needs of our multichannel businesses and optimises our offerings
Leadership experience in .com retail
Experience in developing and executing strategic plans in a retail environment
Experience working cross-functionally and managing a team
Excellent verbal and written communication skills in both English and Chinese
Ability to successfully lead multiple projects and teams
Ability to effectively communicate with senior leadership
Demonstrable leadership experience gained in ecommerce
Focus on financial success with ability to formulate strategies based on market needs and the Company goals
Demonstrable creative thinking, with a passion for delivering the best Disney/Pixar/Star Wars/Marvel product and services
Extensive knowledge of e-commerce technology and sophisticated web analytics
Detailed knowledge of usability and monitoring techniques
Extensive knowledge of e-commerce business models and retail industry trends including channels, customers, promotion and product
Experience of working in branded consumer environments with an appreciation of online marketing and brand management are business critical
Ability to consult on cross-functional projects to ensure e-commerce principles are incorporated
Ability to produce well thought through visions and business cases

Senior Director, Ecommerce Site Operations Resume Examples & Samples

ECommerce Strategy
Identify and prioritize eCommerce initiatives that will improve the omni-channel customer experience, maximize site sales & conversion, and increase customer satisfaction
Collaborate with internal and external partners to develop the long-term eCommerce strategy for DSW
Attend conferences/seminars to expand industry knowledge & expertise
Leverage data & information from analytics, usability, sales and the overall industry to ensure that the site adheres to best practices and continues to evolve
Evaluate and introduce new tools to improve operational efficiency of the site and team
Lead efforts to upgrade/re-platform DSW.com in partnership with cross-functional team
Communicate eCommerce business results to cross-functional partners and Senior Management, with a clear point of view on reasons for performance and potential opportunities and risks
Serve as hub of communication for all cross-functional partners related to eCommerce, including but not limited to: Fulfillment Center, Photo Studio, Contact Center, Marketing/Online Experience Team, IT, Merchandising, Store Operations, Finance
Collaborate with cross-functional partners to manage and implement e-commerce initiatives that improve site traffic, conversion and customer experience
Oversee cross-channel and supply chain initiatives that improve our ability to procure, manage and ultimately increase profitability of product
Identify process improvement opportunities and engage with cross-functional partners (merchandising, marketing, IT etc.) to successfully implement new operational solutions
Demonstrate an in-depth understanding of daily site/business operations to ensure new initiatives are implemented in an effective manner and are achieving desired results
Track all eCommerce operational metrics and communicate results vs. expectations to partners and Senior Management, with plans to course-correct in areas that miss expectations or Service Level Agreements (SLA’s)
Facilitate definition of project scope & deliverables, and represent eCommerce business needs on project teams
Develop business cases and functional requirements for all projects with key internal stakeholders
Assist in the planning of IT workload (sprints) in order to improve site performance and user experience (including all site maintenance, enhancements and projects)
Operationally support DSW Drop Ship program through strong vendor relationships,
Online Merchandising
Bring DSW Merchandising strategy to life in the online environment across desktop & mobile platforms, partnering with DSW Merchandising Leadership on site merchandising strategies
Optimize site conversion through execution of merchandising strategy on the website, driving continuity of user experience with all marketing and promotional strategies
Communicate site merchandising strategies to all cross-functional partners
Partner with stores organization to ensure consistent omni-channel experience
Develop, manage and train a team of Online Merchandisers of varying levels and experience
Adjust the structure of the Online Merchandising organization as necessary to best drive the DSW business
Oversee the activation of product to the website, with the goal of increasing speed-to-site, improving product information, and expanding product availability on DSW.com
Drive consistency of product information across the enterprise, including product names & descriptions
Identify process improvements and new tools that will increase efficiency and productivity
Utilize analytics and sales data to drive site merchandising improvements, communicating strategy changes and tactical changes to merchandising leadership and cross-functional partners
Drive improvements in the execution of site search and product recommendations

Director, Ecommerce Levi Merchandising Resume Examples & Samples

Responsible for Men’s and Women’s Levi’s eComm Division, ~90% of 2015 Revenue ($70m)
Help develop eCommerce assortment strategy , defining broadest expression of the Brand
Merchandise and present the assortment to meet and exceed financial strategies/KPIs; maximize product assortment to incorporate Brand objectives
Direct team to deliver seasonal investment strategies, aligning with other regions where needed
Lead pre-season strategy and in season execution: (site merchandising, pricing and promotions, managing sell through)
Create & execute process to ensure we have images, rich descriptions, and correct taxonomy to optimize search and navigation and conversion
Develop partnerships to create consistent processes across Divisions/Brands
Deliver pricing and promotional strategies that exceed monthly financial goals and are PIF compliant
Develop and align, with Planning team, seasonal key KPIs
Establish partnership with Whls.com. Stay informed of account strategies, maintain awareness of brand positioning in key accounts
Partner with eCLT on seasonal strategies, growth initiatives and execution plans
Deliver weekly, monthly, and ad hoc business recaps with recommended actions-drive to execution
Partner with Analytic team to develop Web Analytics Dashboard, integrate into team’s process of analyzing the business
Responsible for aggregating total Levi.com performance weekly/monthly, and/or as needed
Lead seasonal MPR process and brief to Marketing to ensure key messages support investments & align across channels
Establish partnership with Brand & Store Merchandising to ensure brand initiatives and big ideas are well supported online
Effectively manage and support the career development process of direct reports to drive engagement and future talent development
8-10 years of retail buying experience, eCommerce experience preferred
5+ years experience leading others
Strong drive for results and strategic agility
Customer focus; deep understanding of the marketplace/competition
Strong business acumen; must possess a clear understanding of financial measurements and how to impact them
Focus on accuracy, meeting deadlines
Ability to consistently communication in a clear and timely manner
Build strong relationships with cross-functional partners

Director, Ecommerce Systems Resume Examples & Samples

Lead cross functional teams to evaluate, design, implement and deliver the systems and applications that support all aspects of ecommerce technology
Provide tactical leadership related to Global ecommerce systems to achieve business goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future initiatives to enhance the e-commerce channel and e-commerce systems interaction with the consumers
Facilitate communication between staff, management, vendors, and other technology resources within the organization
Define new delivery methods and refine existing business process to optimize work-flow and system utilization in meeting business requirements
Direct, supervise, and evaluate ecommerce IT delivery staff, which includes setting priorities, job scheduling, and employee reviews
Work with members of senior management and the ecommerce product and business teams to understand domestic and international business requirements and identify functionality gaps with e-commerce systems
Oversee communications with IT, Product and Business partners keeping the lines of communication open on on-going projects, issues, resolutions, enhancements, etc
Coordinate with other members of the retail technology team to meet the e-commerce projects and initiatives approved by the joint e-commerce leadership board
Actively oversee all e-commerce systems projects and issues ensuring that all projects are delivered in an acceptable timeframe. Ability to take ownership of problems and drive entire resolution/communication process from beginning to end
Ability to work in a very demanding, fast paced 24/7 environment that requires constant multi-tasking capabilities
Candidate must have proven past experience in implementing and managing E-Commerce/M-Commerce technologies in a leadership role
Comprehensive knowledge and proven history of the following
In-depth knowledge of Service Oriented Architecture (SOA), Enterprise Application Integration (EAI), Java (J2EE), Messaging (MQ/JMS) and Web Services (XML/SOAP)
History of leadership with systems design and software development lifecycle management including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management
Proven skills in
Management and leadership of project teams consisting of project managers, business analysts, programmers and QA resource
Delivering software development projects with a cross functional team of internal technical and business resources with 3rd party vendors
Cross functional communication
5-10 years ecommerce systems management and development experience either with an apparel/footwear/accessories retailer or in a consultative role
Should have good interpersonal skills to deal with user community
Strong line management skills, solid experience of managing a delivery team, developing a strategy and a real achiever
Experience of leading a web development team
In depth knowledge of the full front-to-back stack of Web Development technologies
In depth knowledge of ATG E-Commerce or similar java based web application platform

Director Ecommerce Operations & Omni-channel Integration Resume Examples & Samples

Lead cross-functional collaboration in the development of the strategy and deployment of all digital & web enhancements to improve the customer experience across all customer touch points delivering a seamless omni-channel customer experience. This includes defining and maintaining the roadmap for business and technical requirements
Develop metrics to measure the success of features, ensure implementation, analyze results, and partner with peers to develop recommendations on how to continually enhance features to drive further business needs. Work with cross functional partners to prioritize features and enhancements with financial results focus, considering long term cost of ownership
Identify and manage all vendor relationships and act as a liaison between the IT department and outside vendors for development and maintenance of the website. This includes ongoing site operations, issue resolution and regular upgrades as well as developing RFP & / or POC to drive new vendor selection process
Establish and manage SLAs related to website, application performance and availability across all environments. Monitor analytics and reports to identify, recommend and implement optimizations and enhancements to systems
Conduct market research, perform competitive analysis and develop business cases for site features, team processes, and new offerings
Develop and manage budget for specified area of responsibility and be accountable for delivering against established business goals/objectives
Provide leadership and mentoring for the E-Commerce team to create a high performance team
8+ years experience in product development with a mix of technical, project and product background and a proven history of launching successful, large-scale eCommerce sites, including developing business processes and tools needed to manage a digital business with highly leveraged resources
8+ years in eCommerce systems and or web/digital IT experience working in a large enterprise
Experience in retail industry preferred
Proven experience building and directing a cohesive team of internal and external personnel to effectively develop eCommerce solutions
Knowledge of the omni-channel customer expectations is required in order to translate business/customer requirements into functional/technical deliverables Demonstrated strong business judgment and decision-making skills
Knowledge of HTML, CSS, Java Script, Tag Management and Implementation, and API/Data Feeds
Exceptional strategic thinking and analytical skills
Ability to communicate effectively across businesses and IT teams, lead conversations and influence others
Thorough understanding of entire e-Commerce processes from marketing to fulfillment
Strong project management and cross-functional team leadership

Director, Ecommerce Merchandise Management Resume Examples & Samples

Align the bricks and mortar merchandise strategy with that of online by partnering with Buying & Merchandising teams and understanding emerging customer and business trends across channels (translate in-store strategies into the online experience, ensuring an omnichannel approach)
Collaborate with buying teams to understand and inform the online buy; make recommendations to Merchants and Planners at category and/or brand-level to optimize online product assortment and facilitate product phasing roadmap in first few years
Lead the development of the online assortment plan, partnering with Buying and Planning to refine and approve assortment plan
Partner with eComm Planning to set Open to Buy (OTB) levels and to determine product assortment to be fulfilled based on product strategy and financial performance
Oversee samples program
Review and approve online replenishment levels and support with inventory management in season
Own product management, including product upload, classification, and presentation on the website
Lead and mentor team of online merchandisers/coordinators
Leverage sounds analysis of performance against KPIs to inform merchandising strategies and opportunities for site enhancements
Lead the development and execution of digital commerce product phasing roadmap and online brand and assortment strategy
Partner with the analytics team to inform revenue generating and conversion opportunities as well as site improvements
Partner with Digital Marketing Team to identify marketing and promotion opportunities as well as editorial and content features/page layouts aligned with the product strategy
Oversee results and implications of A/B testing to maximize product engagement and conversion
Develop and maintain sound cross-functional relationships across the business
Build and retain a high performing team that is capable of delivering results to meet performance goals
Communicate appropriate parameters, standards and prescribed limits for direct reports; helping them to understand how they drive business
Implement succession planning, team building and skill development
Actively manage inventory in season, including validation of online presentation based on stock levels
Bachelor’s degree in Business or Merchandising, MBA preferred
10-15 years’ experience, background in luxury and retail a must
Online merchandising experience
5+ years’ experience leading projects and teams
Strategic thinking with the ability to manage execution
Ability to translate data into strategies
Ability to multi-task and operate in a fast-paced, start-up environment
Adapt easily, thrive in ambiguous environments
Own it with Pride

Executive Director, Ecommerce, Clinique Resume Examples & Samples

Must have a proven track record of 10+ years of database, direct and online marketing including at least 5-7 years in ecommerce. eCommerce or catalog experience strongly preferred
Strong skills in strategy and planning, budget and P&L management, merchandising and marketing, and vendor selection and management
Needs to be a creative thinker and problem solver, thrive in fast paced environment, prioritize and oversee multiple projects at once, have attention to detail and work well with cross functional teams

Director, Ecommerce Architecture Resume Examples & Samples

Direct the Global e-commerce Strategy, and Implement
8 years of IT related experience with at least 5 in retail-related responsibilites
Bachelors in IT or related field
Strong Architecture skills
Strong presentation and attention to detail skills are essential
Strong business relationships and understanding of IT systems inter-operability is essential
Ability to define problems, collect data, establish facts, manage resolution and escalate issues appropriately
Must have a strong awareness of consumer behaviour and use of technology
Knowledge of infrastructure and configuration of Packaged ERP systems is a requirement
Preferred to have packaged ERP exposure, Demandware and Hybris exposure

Director, Ecommerce, Omnichannel & Mobile Resume Examples & Samples

Lead the mobile application strategy for iOS and Android for SalonCentric, including long-term strategy and short-term product enhancements with a focus on rapid/iterative releases
Oversee day-to-day operations of mobile application(s) including execution of promotional offers, notifications, content management, and product merchandising
Partner with Marketing team to develop and execute mobile personalization strategy, including integration of CRM/loyalty programs
Lead, research, analyze, recommend and oversee the development of new features/mobile solutions based on customer needs. Oversee focus groups and usability studies to drive product road map
Serve as subject matter expert on mobile and collaborate with internal & external partners to define best practices and identify opportunities for innovation. In particular, partner closely with channel leaders (Sales, Store, eCommerce, Customer Care) to identify Omni channel opportunities
Keep current with advances in iOS and Android app technology and industry trends. Proactively conduct competitive analysis and market trends to identify areas of opportunity
Drive analytics efforts and develop metrics and regular reporting to track and report on performance
Partner with Digital IT and oversee and manage mobile vendor contracts, budgets, and governance
Must have long-term authorization to work in the U.S

Director, Ecommerce, Smashbox Cosmetics Resume Examples & Samples

Must have a proven track record of 10+ years of database, direct and online marketing including at least 5-7 years in a commercially minded role. eCommerce or catalog experience strongly preferred
Must be able to translate offline brand vision to the online channel and execute strategies that lead the company consistently towards that vision. Must mirror the values and positioning of the brand at all times
Sophisticated written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner

Director, Ecommerce Distribution Resume Examples & Samples

25% Ensure successful performance against sales budgets (monthly and year end)
15% Develop and monitor, departmental expense budgets, provides input and recommendations in the development of capital budgets
10% Liaise with Customer Service and our third party distributors to maintain service level agreements and resolve customer issues
10% Responsible for inbound receipt of goods and inventory accuracy for the ecommerce operation
10% Develop strategies for continuous improvement to allow for future ecommerce growth
10% Hire and develops staff of exempt and non-exempt employees
10% Communicate with Brand Heads and Customer Service in the timely and effective distribution of related products. This may include participation in prioritizing and handling multiple brand priorities
5% Oversee value added services such as gift wrapping and monograming
5% Coordinate returns processing collaborating with third party distributors when necessary

L Oreal , Director Ecommerce Resume Examples & Samples

Day-to-day eCommerce process management: 30%
Online marketing campaign execution and reporting: 10%
Collaboration with brand teams to implement new site functionalities, email and other outbound online marketing campaigns: 20%
Contribute to the overall online strategy and special projects: 10%
New site and web application development: 10%
Interface with third party providers to develop and implement new and revised capabilities for various web-based initiatives: 10%
Site research and reporting: 10%

Director, Ecommerce, Consumer Direct Resume Examples & Samples

Implement global strategy for the development and management of eCommerce business in Korea
Initiate implementing and developing all eCommerce business related systems and platforms such as customization, hybrid app, market place expansion , online, mobile, WS eCom and employee mall together with vendors to ensure meeting company business needs
Review security standard to provide safe and stable online commerce experiences to consumers as well as to meet the local market’s required standard
Lead system security and stability including backend infrastructure and frontend webpage through excellent eCommerce operations together with the team and 3 rd party vendors on a monthly basis
Lead process enhancement meetings with 3rd party vendors to ensure strong quality assurance and high quality system maintenance on a regular basis
Review Service level agreements (SLA) on a monthly basis and make sure the company needs are well reflected in the agreement
Establish operational KPIs from analytics and competitive analysis and consistently drive its implementation
Collaborate with internal stakeholders and external stakeholders to deliver on the project and initiatives on time with the required quality level
Constant update of new technologies, initiatives and online commerce trend for building profound insight on the industry
Lead and coach eCommerce operation team members to have full initiative and ownership of one’s responsibility and motivate them to raise a bar for operational excellence
Excellent command of Korean and English language
Excellent knowledge of MS-Office applications
High level of analytical skills International mindset
Knowledge of general business processes of eCommerce
Site development knowledge, technical and aesthetic
University degree or adequate education
At least 8 years of job experience in sales operation area

Director Ecommerce Content & Process Management Resume Examples & Samples

Be able to shape the partnership between DTC eCommerce and strategic wholesale account teams to drive online growth and build brand equity. Challenge today’s status quo and look at how to implement new ways of working to gain productivity and efficiency within our processes
Ensure the best presentation of our products no matter what the digital channel through continuous improvement to product content and data. This is achieved through driving new requirements and testing of existing content to maximize benefits to our consumers that improve sales KPIs for our digital sales business
Work with global teams to create and execute the future system landscape and infrastructure for providing product and brand related content and data to the (digital) points of sale in order to accelerate further scalable growth in digital business
Establish a central leadership function of eCom related systems and tools like digital merchandising tools and product information management that can drive and support best practice activities across our eCommerce businesses
Provide direction to the commercial and brand teams on how to shape the future of online retail, services, tools and capabilities that
Ability to work within a cross-functional, matrixed organization where indirect influence is as important as direct oversight in driving change - able to champion Direct-to-Consumer & Wholesale eCommerce needs
Excellent interpersonal, communication, negotiation and influencing skills
Tremendous curiosity and drive towards “what’s next” and “how can we do this better”, with the ability to anticipate trends and seek industry best practice learnings and benchmarks
A minimum of 6 years commercial experience in a first class eCommerce environment, either at a brand, e-Retailer or consulting, preferably with a background in the sports or fashion industry, consumer product industry
At least 3 years of leadership experience
Experienced and capable with project and process management

Director Ecommerce Content & Process Management Resume Examples & Samples

Improve our performance across customer experience analytics
Look at opportunities to improve upon our existing set up, finding synergies and opportunities to improve upon and scale our capabilities and processes to support all of our eCommerce channels – DTC and wholesale
Leverage B2C expertise and existing tool sets to develop best in class B2C & B2B solutions – WSP, WOM, DAM, content (e.g. ratings and reviews etc)
Evaluate opportunities and risks of new initiatives and develop recommendations for the eCom / sales Management leadership. Work with business development, pure player and channel management teams to establish account collaboration plans, business intelligence and models that will expand our eCommerce marketplace

Director Ecommerce Merchandising Resume Examples & Samples

Develop merchandise strategies and assortment plans for the digital environment by partnering with the store-based Merchandising and Sourcing teams to ensure the achievement of the financial plans
Provide the overall merchandise strategies and management, including the final selection of merchandise, suggested pricing, and assortment for the online expanded assortments
Lead cross-functional teams and successfully manage online merchandising projects from concept to implementation to ensure Brand alignment and revenue and conversion goals
Research and analyze market trends in order to develop commercially viable products that meet online demands and improve offerings to all customers, while positively affecting market penetration, revenue generation, and supporting Brand image and guidelines
Frequently shop and analyze the competition online and offline in order to understand trends, pricing opportunities, marketing concepts, and the customer’s perspective
Continually analyze product assortments and partner with the online Planning team to insure adequate forecasts for expanded assortments during peak periods
Manage the financial metrics: revenue and margin; and the e-commerce metrics: conversion and AOV
Analyze and present business results, including sales, gross margin, etc
Identify and recommend functionality to improve merchandise presentation in the digital environment
Bachelor’s degree or equivalent retail education/training experience
Minimum of 10 years of experience in merchandising, buying, or purchasing, demonstrating progressive levels of responsibility
Minimum of 3 years of supervisory experience
2 years’ experience in e-commerce with top IR500 Retailer
Keen analytical and decision-making skills and abilities to plan and accomplish objectives
Strong time management and organizational skills with the ability to delegate responsibilities
Understanding of product cost components, ROI metrics, item pricing, and marketing strategies
Ability to set and align departmental goals with company strategy

Director, Ecommerce Capability Resume Examples & Samples

Content Management (creation, maintenance and syndication of images and data)
Develop systems and processes around creation, validation and upkeep of images and data
Work with internal and external resources to properly syndicate product information to retail partners
Create systematic auditing processes to maintain compliance with an agreed upon picture of succe
Package/Product Innovation
Integrate into the CCNA development pipeline to ensure that appropriate innovations are commercialized within eCommerce customers
Manage the end to end processes for new eCommerce-specific package innovations
Direct to Consumer (D2C)
Business Lead for ShareaCoke.com, a full service eCommerce website that sells personalized 8-ounce glass bottles and licensed merchandise
Concept and develop other D2C ideas
Franchise Relations
Management of the eCommerce Bottler subcommittee
Supervise processes around pilots and agreements with our bottling system
Guides and Resources (development and training)
Bachelor’s Degree in Marketing, Communications, Business or related field
At least 10 years experience
Experienced people leader
Experience managing agencies and cross-functional teams
Preferred – eCommerce, Shopper Marketing, New Business or Innovation experience
Ideal – past experience as a vendor or a manager for an eCommerce site

Director, Ecommerce Merchandising Resume Examples & Samples

IM to build and monitor balanced financial plans and identify future business opportunities
Marketing and creative to ensure a compelling site and customer experience that supports overall business objectives, marketing vehicles and meets customer expectations
Online Production to ensure timelines, deliverables, and site capabilities are workable
Product Management to drive overall site strategy in regards to product presentation, features and functionality, and ecommerce innovation
Omni merchandising, brand production and tech services to ensure efficiency and accuracy as it relates to exclusive product, sizes and/or businesses
Gap Inc counterparts to enable cross-brand collaboration, shared learning’s and best practices, people development and overall ecommerce merchandising bench strength
Formulate strategies and implement shorter-term tactical plans that are cost-effective, efficient and realistic
Possess a clear understanding of financial measurements and how to impact them
Demonstrate knowledge of the target customer and of product trends
Demonstrate management skills
Possess strong presentation, listening, verbal and written communication skills
Defend and sell a point of view to both peers and upper management
Analyze a problem skillfully, formulate a logical rationale for the decision and take action
Be aware of the impact and implications of decisions on other components of the organization and within an omni business model
Demonstrate smart risk-taking
Adapt well to diverse audiences and environments
Maintain a cooperative team environment that promotes high performance standards and attainment of goals
Accurately assess employee strengths and developmental needs
Be open-minded to and receptive of others' opinions
Demonstrate the organizational ability to facilitate multi-tasking in a fast-paced environment
Experience as a Director or equivalent
2-5 years of retail buying/merchandising experience
5+ years of ecommerce experience

Director, Ecommerce Payments Sales Executive Resume Examples & Samples

Innovation and agility of a successful FinTech firm
Quality execution capabilities and deep resources of the Capital Markets
Consumer confidence of a trusted and secure Canadian bank
Support in the development of ASG’s business strategies and plans to enable ASG to deliver on its mandate, goals and objectives
Identify and develop new client relationships both domestically and globally with a focus on B2B sales
Efficiently navigate through organizations to identify key decision makers and persuade them to include ASG products in their go-to-markets, strategies and value propositions
Implement rigorous processes for onboarding new clients with a focus on directing resources towards opportunities with the highest revenue potential
Maintain and keep current all client information databases, initiate calls and meetings to introduce product specialists and liaise with technology implementation team to meet specific client requirements and timelines
Conduct comprehensive industry research and analysis to assist in the identification and/or analysis of business trends and opportunities
Acquire robust competitive intelligence through ongoing research and through establishing client centric feedback loops in order to maintain strong awareness of trends, competitive solutions, client needs and regulatory considerations
Provide product specialists and technology teams with quantitative and analytical direction based on client feedback to effectively develop and implement new solutions that meet unique client needs
Often required to work beyond normal business hours and under tight deadlines
Extensive travel/time away from the office is required

Director Ecommerce Media Resume Examples & Samples

Build the North American eCommerce performance media strategy for Tommy Hilfiger. Objectives include brand awareness, acquisition, engagement and sales revenue through digital performance media investments
Manage performance media agency roster and full eCommerce media budget to achieve marketing, revenue and financial objectives, while fully maximizing return on ad spend. Manage multiple performance marketing channels and optimize media mix to achieve brand performance goals
Identify and cultivate new digital agencies and partnerships that deliver incremental exposure and customer activation to Tommy.com. Further grow the brand’s ‘digital leader’ status across the performance media landscape
Partner closely with the Brand Marketing group to co-design cohesive, sequential media strategies and touchpoints. Collectively deliver a unified customer media journey, delivering seamlessly to the Tommy.com site experience
Partner closely with Global Digital team to build a regional strategy in support of global messages, leveraging region-specific growth channels and best practices
Scope, design and manage North American performance media (Paid Search, Retargeting, Affiliate, Email, SEO, etc.)
Deliver on monthly, quarterly and annual targets of total traffic, media channel mix, device mix, conversion by media channel, total sales and margin
Design and roadmap SEO strategy, by partnering with Content Editors, Copywriters, and IT partners to ensure delivery of action items and efficiencies in related paid media channels
Develop secondary KPI success metrics per channel; design, distribute and socialize channel results to key internal business partners, both domestically and globally
Design and oversee day-to-day execution of the performance email strategy, across both programmatic emails and customer-centric triggered email programs
Deliver consistent, branded messaging and communication across all performance media by partnering with Brand Marketing and Content Editors
Identify, vet and own new media partnerships
Lead strategic competitive analysis, and design and socialize competitive-driven new media and partnership strategies
Responsible for return on all eCommerce media ad spend, including ongoing analysis and reallocation of budget across media channels
Responsible for sourcing and advising eCommerce leadership on new distribution and partnership opportunities. Accountable for sales delivery and profitability of email programs, individual affiliate partnerships, and search marketing campaigns at the branded and non-branded level
Bachelor’s degree; MBA preferred
Minimum 6-8 years of related experience, including substantial experience in digital performance marketing for a leading eCommerce or multi-channel retailer
Demonstrated strength in communication and influencing skills; not only written and verbal, but also in the engagement of internal and external business partners
Must be able to handle multiple projects with adherence to deadlines. Must be highly organized. Must be able to work independently as well as on group projects. Must be self-motivated and confident with some decision making. Must have the ability to manage up, down and across with positive results
Ability to work successfully in a fast-paced, premium fashion environment. Desire to innovate quickly as part of a nimble, entrepreneurial team within an iconic, established American brand
Mastery of optimization to performance marketing metrics: Open Rate, CTR, CLV, CPA, CPC
Proven ability to deliver sales and incremental efficiency gains across all forms of eCommerce Performance Media
Proven ability to identify and quickly react to shifting behaviors and trends in digital consumer engagement
Proven ability to effectively gain alignment and socialize innovation across a highly-matrixed environment
Demonstrated success in being an internal digital champion
Demonstrated desire and ability to work effectively at both the strategic and tactical execution levels
Executive presence and strong presentation skills to interact with senior level management
Strong strategic and quantitative skills
Proven ability to deliver ROI in performance media
Strong executive presentation skills, written and verbal
Proficient in Microsoft Office (Excel, Word, Powerpoint)

Director Ecommerce Europe Resume Examples & Samples

Create a European growth strategy & operational Plan, leveraging global & European vision, strategy & learning
Full P&L responsibility and accountability to drive delivery of strategic imperatives across key markets
Collaborate with the Global Head of eCommerce to build a sustainable & advantaged next generation eCommerce business model across the entire path-to-purchase value chain
Work with both Brick-to-Click & Pure Play retailers to enhance/grow their eCommerce platforms
Shift organisation mind-set/culture to “eCommerce fit” organisation
People Leadership and Development: ensure the eCommerce organisation structure meets current and future business needs, building and developing talent across multiple geographies and remotely
Extensive experience in digital, online, media and eCommerce, preferably with CPG, retail and / or consumer goods industry
Demonstrate experience of developing a business plan and managing a P&L (delivering both top and bottom line)
Deep understaning of business end-to-end process to include consumer/shopper journey, supply chain/operations process, sourcing, selling, shopper marketing, category management
Must have knowledge of emerging trends in online, mobile and social media
Experience across multiple geographies preferred

Director, Ecommerce Analytics Resume Examples & Samples

Test different prioritization and segmentation criteria to increase close rates and maximize market coverage and deal performance
Improve on the accuracy of account performance projections
Leverage innovative, sophisticated analytic models that address critical issues but also meet key business criteria (e.g. cost, risk, business impact) and key technical criteria (e.g. reliability, validity, and predictability)
Lead the analytic team to increase and enhance the use of advanced modeling and analytic methods and produce results that fully leverage available data and analytics
Construct merchant contact cadence targets based off segmentation
Analyze outcomes from Sales teams engagements to continue to understand drivers and learning’s to increase sales
10+ years professional experience, preferably in management consulting, B2B operations, tech
MBA or advanced degree in quantitative discipline preferred
Excel is a must. Knowledge of Salesforce, analytics tools (e.g. Tableau), SQL/Teradata warehousing is a plus
Must be comfortable working in a cross-functional role
Strong analytical and strategic thinking skills required
Self-starter, fast learner, adaptive to fast-paced working environment,
Strong communication skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management
Proven experience as an integral member of a high performing work team

Director, Ecommerce Resume Examples & Samples

Develop and manage the jackspade.com site vision, strategy and day-to-day operations
Help Develop and execute the online merchandising strategy
Partner with Kate Spade ecommerce teams to ensure company-wide strategic alignment
Own Site content/Marketing calendar process
Develop and execute both short and long term business plans for continued sales & profit growth through prioritizing and driving forward site features, functionality and campaigns
Collaborate with Jack Spade buying team to fully understand assortment deliveries and ensure timely launch on website
Mobile Strategy execution including management of and communication with 3rd party mobile partner
Collaborate with e-commerce and JS team on strategies for testing and process improvements
Analyze the business to optimize site performance and manage ongoing business reporting
Liaise with in-house photography team to coordinate product and editorial photoshoots for website and marketing needs
Manage external vendor relationships such as: Monetate, Branding Brand, Shoprunner
Ongoing QA of website updates
Collaborate with Operations teams on Customer Service and Warehouse issues
Participate in customer service trainings
Support global team where necessary
Keep up with emerging technology, competitors and industry trends

Project Management Director, Ecommerce Resume Examples & Samples

Manage the Digital project portfolio, ensuring strategic alignment and delivery of projects and priorities
Work collaboratively with Digital senior management, product management and technical leads, to ensure resources are prioritized and deployed to approved digital projects
Bring a creative approach to improving the Project Management Office by reinventing communication to be highly efficient, visual, and brief
Perform internal assessments of project performance; communicate progress and assessments on all digital projects to senior management and stakeholders; maintain a Digital project dashboard; provide early warning on underperforming projects
Orchestrate resources from multiple digital departments (design, UX, merchandising, marketing, product management and development) with clear and concise project schedules
Proactively identify, communicate, and resolve resource issues among Digital projects; develop options for resolving issues and leveraging resources
Hire, train and develop project managers, creating best-in-class project management capabilities
Define and champion project management as a discipline
Manage cross functional stakeholders and a team of direct reports
Take a leadership role in all escalation situations, ensuring that critical needs are met in a time-sensitive fashion
At least 5 years of experience as a people manager, and experience working cross-functionally and leading geographically-distributed teams with diverse backgrounds to execute on a shared vision
Proven track record of success leading transformation programs at large scale companies
Experience working in Retail and ecommerce industries
Facilitate management initiatives, process improvements, career and staff development and strategic planning within IT to support aggressive business growth
Manages all aspects of the Project Life Cycle, from Initiation and Planning, to Execution and Closure
Manages large sized projects, including those involving multiple technologies, significant operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture
Responsible for oversight of project budgets, timelines, dependencies, and resource allocations
Bachelor's Degree in Technology or a Business related discipline required, Master’s degree is a plus
Certified Scrum Master, Project Management Professional (PMP) Certification preferred
12 – 15 years of progressively increasing responsibility within IT, e-commerce and project management with previous supervisory experience
5+ years working as a scrum master in an agile development environment
Experience creating & leading a Project Management Office and creating executive-level project dashboards
Must have understanding of program management methodologies and Agile Delivery Lifecycle, Experience leading e-commerce and digital projects working collaboratively with product management and development is key; knowledge of the scrum product owner role and scrum technical lead role is a must
Expert in MS Project, Confluence, Word, Visio, Excel, PowerPoint
Understanding of software development life cycle process
Understanding of web technology fundamentals (UX, UI, app dev, etc.)
Proven track record of delivering results and influencing both within and outside his/her organization is required
Experience in collaborating with multiple teams across IT and business units
Excellent organizational, coordination, presentation, communication and customer service skills
Experience communicating verbally and in writing across functions, teams and organizational hierarchies
Influential skills - The ability to influence people to get things done without having direct authority over them

Director Ecommerce Operations Resume Examples & Samples

Support the day-to-day operations of our Ecommerce website. Manages customer and site issues by collaborating with IT, technology/platform provider, customer service, fulfillment center and store operations to ensure a positive post purchase experience. Monitor data flow between front end and back end systems. Manages relationship and SLAs with Customer Service, Fulfillment Center, Ascena IT, and Platform vendor
Projections & Reporting: Perform daily and weekly reporting for ecommerce team. Prepare bimonthly hindsight and QBR reporting. Analyze website feedback and circulate to appropriate departments
Inventory Management –works with planning to submit inbound and outbound projections. Aligns with fulfillment center for short and long term capacity planning
Digital Experience & Team Management – responsible for developing and coaching digital experience team. Collaborates with cross-functional ecommerce team to identify and prioritize the user experience initiatives based on feedback. Manages product roadmap in collaboration with merchandising & marketing
Additional projects: Business operations lead on Ascena/ATG/DOM project. Launch and management of additional channels of distribution (i.e. Amazon, Zulilly). Regular onsite and competitor analysis; offers solutions to improve overall customer experience

Senior Manager / Assoc Director, Ecommerce Resume Examples & Samples

Lead all aspects of Digital Sales related to iOrder and eCommerce and continue to drive platform usability and sales to meet/exceed financial targets. Envision other areas where digital sales can create opportunities such as OTC, Retail, Home Delivery, etc. and drive vision for the organization
Design, market and deploy customer acquisition programs for the eCommerce platform to ensure that the platform continues to grow in usage and value for customers
Help Drive ‘User Experience’ for the organization across all customer facing digital channels as well as coordination with ‘offline’ channels. Define and drive User Experience holistically across the organization to drive Customer Excellence
Play the role of User Experience design consultant for key marketing and branding programs, campaigns and platforms
Work closely with ITS team members to ensure that the eCommerce, Bill Pay and iOrder platform strategies are successfully executed
Work with International COE for One Zoetis alignment
Manage platform budgets to ensure spend rates and transparency
Own all aspects of Metrics and Measurements for the above areas
8-10 years’ experience in digital across platforms with the last 6 years’ experience focused on eCommerce
Deep knowledge of eCommerce platforms and experience in managing these platforms ideally in both the B2C (retail) and B2B space
Demonstrated ability to define User Experience programs and mapping customer journeys, digital ecosystems, etc
Understanding of technical concepts and platforms and how they translate into meaningful commercial opportunities
Ability to simultaneously manage and provide leadership on numerous projects, demonstrated ability to work in high performance teams
Deep expertise with digital campaigns that drive monetization and conversion
Demonstrated ability to engage and manage through influence across multiple US Species Business Units, ITS and Enabling functions
Agility, adaptability, problem-solving skills, strong interpersonal skills and excellent written and verbal communication skills
Experience with leading edge technology platforms such as Hybris, Vistex, CrownPeak, Salesforce.com, SAP a strong plus

Director, Ecommerce Resume Examples & Samples

Identifies areas and events that stimulate awareness, purchase, interest and sales
Owns Ecommerce promotions and assortment decisions. Collaborates with customers and internal teams for effective product assortment, e-shelf merchandising, and promotions and pricing recommendations
Leverages data to drive changes
Optimizes opportunities across retailers
Coordinates and leads cross functional teams (finance, IT, legal, etc)
Identifies global initiatives and influences global Ecommerce growth

Director, Ecommerce Merchandising Resume Examples & Samples

Develop the SBU level strategy for online aligned to portfolio and core SBU strategy to ensure the delivery of profit and growth targets and implement additional strategic initiatives as appropriate
Utilize market research including category, competitor and customer trend information to create the strategy, operating plan and category level targets for Omni channel teams to ensure delivery of the P&L
Accountable for delivering SBU sales, market share growth, gross profit, and inventory level targets through forecasting and collaboration with omnichannel teams; coop collection, markdown, receipts, sales mix and ad collection
Responsible to influence and drive alignment of ecommerce priorities and programs with Omni-channel teams
Accountable for budgeted inventory levels through close collaboration with Category Managers and Replenishment
Accountable for the alignment of the merchandise strategy with cross functional partners while managing and influencing interdependencies
Responsible for associate engagement, development and ensuring associates (direct and indirect reports) have current development and succession plans in place. Provide coaching and direction to the Merchandising Team and mentor associates throughout the business as required
Develop and maintain key strategic vendor partnerships and ensure all vendors operate in alignment with Walmart's objectives and values, at the department and/or divisional level
Job Title:* Director, Ecommerce Merchandising
Req ID:* 748445BR
Canada Walmart Division:* Corporate
Store Location:* Argentia & Mississauga Rd. (Corporate/Home Office)
Employment Type:* Full Time

Executive Director Ecommerce Services Resume Examples & Samples

You will be responsible for the leading the e-commerce services team for North America with direct control over engineering resources
Engage with business leaders, product owners and other stakeholders to understand business needs and translates them into executable solutions
Drive the evolution of the ToyRUs ecommerce platform by taking a hands-on lead in design, development, architecture, execution and adoption
Partner with Product Leadership and Data Science teams to implement innovative solutions to improve customer experience, improve conversion and contribution
Hire, mentor and develop a world-class team of engineers, instilling and fostering a high-performance culture
Partner with technology steering committee to ensure adherence to company's standards in design, architecture, security, technology-stack, release management etc
Maintain and champion technology and technical product roadmaps that guide development teams and technology investments
Drives innovation and best practices into the technology team
Work with global engineering team to translate architecture into detail design and ensure the successful execution of defined initiatives
Define and support solutions that enable Agile development and Continuous Integration and Delivery build and release processes
Staff and manage contractors as needed to implement the software architecture for the platform
Mentor, grow and develop the careers of all direct reports
Set clear, meaningful, challenging, and attainable goals and expectations that are aligned with company
Empower employees to make decisions and to take responsibility for their jobs and goals
Identify the potential in staff and take opportunities to apply and develop that potential

Director, Ecommerce Engineering Resume Examples & Samples

Build a strong technology organization by hiring the top talent and focus on individual growth
Provide architectural strategy and guidance to business and product owners during the initial brainstorming sessions
Champion the platform strategy in moving applications from legacy systems into open source technologies in the cloud
Build highly reliable, scalable micro services that can support many businesses/customers in a cross-channel/cross-device environment
Accountable for all activities and results of a broad functional area or multiple smaller functions
Ensures that performance standards are realistically set and attained
Provides leadership and direction and recommends strategy for area managed. Recommends course of action to VPs for approval on matters affecting the organization managed
Strong technical depth and vision for ecommerce into developing the next generation platforms for scalability/reliability
Focus on Innovation and how to enable/motivate the team in bringing in tech focus and experimenting ideas
Actively participate with VPs in establishing recommended organization structure for area managed, and developing organizational capability needed to execute strategy
Establishes organizational procedures and plans, consistent with company policy
Requires cross-functional relationships, communication and negotiation. Organizational awareness to effect results by maneuvering through appropriate organization channels
Works on complex issues where analysis of situations or data requires an in-depth knowledge of the functional area, business strategies and the company' s goals in addition to industry knowledge
Practices strategic and transformational leadership while actively molding culture
Spends 30% of their time developing people and their team
15+ years’ experience in a related field
Bachelor’s degree or 12 years’ experience in a related field
A minimum of 5 years’ experience at an ecommerce company
10+ years’ experience building and leading a high performing organization
5+ years of hands-on technical experience
5+ years of financial responsibility against a sizeable budget
Strong analytical, data-driven decision making and problem solving skills, with attention to details
Ability to navigate large organizations, develop strong business partner relationships and build network
Outstanding influencing, communication and presentation skills
Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills
Open source technologies, public/private cloud technologies
Self-starter, high-energy, with ability to execute on business objectives

Director, Ecommerce Resume Examples & Samples

Lead all Trading related investigations and ensure alignment across partners
Ability to convert business needs into high level technology initiatives that can meet those
Define and deliver the short and longer term strategic initiatives for Expedia.ca
Champion continuous improvement across the business
Play a key role in global e-Commerce initiatives to ensure visibility for the region as well as to raise awareness of global trends that may impact Canada
Build and maintain strong relationships both inside and outside the company to ensure alignment with global teams and resources
Continue to deliver and drive a conversion focused methodology across all aspects of site design/development
Work closely with Call Centre, Air Fulfillment, On- and Off-line Marketing, Product and Localisation teams to support initiatives that will drive business performance
Be a customer champion and drive initiatives that improve NPS and improve customer loyalty and repeat rates
Manage and develop 3 direct reports and numerous dotted line reports to motivate and engage them
Minimum of 5 years of E-commerce experience with excellent business acumen and technology knowledge
Strong relationship and influencing skills. Excellent presentation and analytics skills
Team Management skills with a focus on managing through complexity, cross-functional leadership
Strong knowledge/understanding of online marketing channels: SEM, SEO, Email, Affiliates, etc
Experience working with a P&L and collaboration with financial analysts
Ability to work within a global matrix system spread across numerous geographic locations
Travel industry background is a plus
Bilingual French/English an asset
LI-JL2

Director, Ecommerce Systems Resume Examples & Samples

Focus on consistency, oversee the development processes and standards, set expectations and ensure that the end result is consistent and repeatable
Lead the development, establishment and enforcement of development and architectural standards for new applications, products, and/or enhancements to existing applications throughout their development/product life cycles
Solid grasp on the business, engages deeply with the product, marketing and creative teams to ensure business goals are met via ongoing product development
Apply established metrics to determine the readiness, quality and operability of software, systems and products due for general availability
Translate business and product needs into well organized, well executed engineering projects
Great communicator, able to communicate well internally and externally about the current work and future roadmap
Lead a distributed and growing organization, both employees and a complex onshore/offshore contractor network
Budget responsibilities for fulltime employees, contractors, software, hardware and services spend
Evaluate, select and implement software packages to improve efficiency for areas of responsibility
Minimum of a Bachelor’s degree in Computer Science, Information Systems or a related field; a Master’s degree in related field is strongly preferred
12+ years of experience in software development and high volume enterprise systems
7+ years of leadership experience in managing and overseeing enterprise level programs requiring extensive collaboration between various distributed engineering groups
7+ years of extensive Java/J2EE design and architecture experience, web frameworks such as angular.js
Must have a proven track record of working with senior and C-level executives
Extensive experience solving analytical problems using quantitative approaches; possesses a unique combination of strong analytical skills, deep business acumen and ability to breakdown high level goals into actionable activities
Capable of working across various teams/groups to execute projects; thinks strategically and acts tactically; ability to manage multiple activities simultaneously with minimal direction, while relying on experience to plan and accomplish goals
Ability to prioritize activities based on business criticality and ability to remain focused and ensure effective decision making under pressure
Strong verbal, written, and interpersonal skills
Highly logical and self-motivated, with a keen eye for detail
Authorized to work for any employer in the United States
Ability to pass a thorough background check

Director, Ecommerce Strategic Initiatives Resume Examples & Samples

Analytical and problem solving skills
Experience or Knowledge of the Software Development Life Cycle including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, deployment management, and financial tracking
Possesses problem solving, prioritization, presentation and facilitation skills with the ability to make recommendations to all levels of the organization
Ability to work effectively with internal business partners, peers, management, customer and outside suppliers to accomplish organizational goals
Strong project management skills including budgeting, resource estimates, project scheduling, and prioritizing
Demonstrated ability to lead and motivate staff and to apply skills and techniques to solve dynamic problems
Possesses strong analytical skills
Experience with execution and leadership of development efforts
Experience with all phases of the software development lifecycle and managing customer expectations
Ability to concurrently manage multiple projects
Ability to conceptualize system solutions to business problems
Strong attention to compliance and confidentiality of data

Director, Ecommerce Product Management Resume Examples & Samples

Lead a product team to constantly improve key performance indicators and the customer experience in line with the overall vision for digital products and experiences
Manage all aspects of performance and development of direct reports to encourage professional growth and associate satisfaction
Lead a defined area or product(s)’ definition and delivery schedule
Manage the product backlog and opportunity backlog to consistently innovate in ways that improve the business
Establish and conduct continual discovery cycles for the product that maximizes customer insight, site data, industry trends and the full resources of the product team
Create and foster a team dynamic that is motivated to improve the customer experience, product scorecard and key performance indicators
Support site search optimization, external search engine optimization (“natural”) and paid search marketing
Support site operations, including all site changes and hosting, to ensure eCommerce growth, profitability and customer satisfaction. Provide leadership and mentoring for other product managers to foster a supportive environment of learning
Continually bring new methodologies and techniques to improve product quality and speed to market. Manage vendors and partners to maximize the ROI and profitability while continually bringing innovative features to our customers
Act as the liaison between the eCommerce Department, Marketing and Merchandising teams to ensure a seamless customer experience across all channels
Help define “best practice” eCommerce work flow processes (i.e. discovery and delivery) to ensure product delivery meets quality standards, is on time and on budget. Possess a complete understanding of the performance of the product and of the entire site by creating, monitoring and sharing product scorecards and KPIs
Work closely with management and the product team to define a compelling product, a path to market, and evangelize that vision within the team and across the company
Identify, evaluate and recommend external vendors to support vision and roadmap where appropriate and manage vendor relationships include contract negotiation and renewals
Prioritize all defects associated with the product and/or that are impacting customers with appropriate urgency and consideration of current backlog
Continue to refine product backlog based on performance metrics, customer feedback and live testing

Director, Ecommerce Resume Examples & Samples

P&L responsibility for the online channel
Provide expertise on current eCommerce industry best practices. Consult on cross-functional projects to ensure eCommerce principles are incorporated
The Director of eCommerce is responsible for collaborating with cross-functional partners to manage all aspects of the E-commerce business including, business planning content strategy and development, promotional campaigns, SEO optimization, analytics and web technologies
Serve as a liaison and primary point of contact within the eCommerce organization for cross functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement and test eCommerce initiatives
Participate in the development and execution of strategic and tactical business
Manage the user experience of the third-party/customer websites including navigation, promotional campaigns, video analysis, content development and enrichment
Develop and oversee the effective planning, QA and execution of content across the websites, online marketing campaigns including social media integration, to ensure efficiency, accuracy and timeliness of all web content publishing
Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners
Partner with key cross-functional teams to ensure all relevant organizational
Very savvy in working with the leaders of the other business units
Business minded, but technically savvy
Having technical skills with knowledge of general internet, database, and user
Interface design, as well as familiarity with e-commerce systems including CMS
Familiarity with web-based product development, workflow modeling and understanding of typical technology architecture and transactional web sites
Proven leadership of large E-commerce projects
Extensive knowledge of eCommerce technology and sophisticated analytics
Knowledge of Google AdWords, Yahoo Search Marketing and MSN AdCenter
Outstanding analytical skills, strong experience interpreting test results & drawing conclusion
Effective written and oral communication with multiple levels of business and technical leadership
Understanding of software processes (development, configuration, testing and deployment) is critical in this role

Director, Ecommerce Merchandising Resume Examples & Samples

Lead a team consisting of eCommerce Merchandisers, a Planner, Allocator and Inventory Analyst responsible for executing the ShopDisney eCommerce strategy
Curate story-driven assortments of the best of Disney-, Marvel- and Lucas-branded merchandise to supplement the vertically developed Disney Store merchandise with an emphasis on audience segments
Direct the daily look of the Disneystore.com homepage and associated brand pages to ensure a cohesive story while highlighting key marketing campaigns, promotions, etc
Identify metrics and KPIs to help drive buying decisions and homepage curation (e.g. failed search pages, character affinity data, etc.)
Curate unique Disney product from all available sources (Licensed, Theme Parks, Publishing, Studios, International, etc.) and develop processes to speed access to product (e.g. contract management) while reducing inventory risk
Oversee and report on sales performance through the lenses of item, franchise and category across product sources
Identify business-driving eCommerce promotions and marketing events that meet organizational revenue/margin goals
Work with cross-channel (eCommerce and Brick & Mortar) leadership to ensure data sharing to drive promotional activity and future seasons’ product development strategies
Develop and drive an allocation model that ensures appropriate product availability for the eCommerce channel
Provide direction to site merchandising on the maintenance of all key sections/landing pages to ensure that the merchandise offerings tell the best story possible
Maintain high awareness of eCommerce and overall retail trends to ensure ShopDisney’s placement among the premier ecommerce sites
Develop and mentor the E-commerce team to ensure the appropriate talent is in place and ensure that the team is positioned to succeed and grow
Minimum of 8-10 years of merchandising experience; focus on specialty eCommerce retail preferred
Proven ability to build a cohesive merchandise assortment through the lens of key audience segmetns and market trends
Ability to collaborate across diverse functions to include creative, marketing, product development and operations functions in order to create “events” that drive sales
Proven experience developing and leveraging data to drive decision making
Must be motivated, highly organized, flexible and results oriented
Ability to manage a team comprised of differing functions

Director Ecommerce Technology Resume Examples & Samples

Own and manage IT dependencies to the overall Hasbro eCommerce strategy. Participate in global and market level commercial planning activities that may impact IT
Own the eCommerce IT budget. Coordinate across Hasbro and our partners to ensure new initiatives are delivered on time and on budget
Proactively evaluate technologies and trends in eCommerce to ensure Hasbro’s IT footprint is positioned to support business needs
Partner within IT to understand how product roadmaps can be leveraged to enhance our eCommerce capabilities
Proactively manage third party relationships that enable our eCommerce strategy, oversee and continue to improve the global eCommerce platform (currently including Websphere) and other key technologies
Strong understanding of and expertise in implementing eCommerce and related analytics solutions for multiple channels, including D2C, B2B and marketplaces
Experience with global payment and fulfillment models
Experience with IBM eCommerce platform: Websphere, Coremetrics & IBM Payment Gateway
15+ years engineering consumer-facing software, experience in all stages of the software development life cycle delivering complex, scalable, dynamic, solutions with deployment across a variety of platforms and devices on-time and on-budget
Experience representing IT in business facing discussions, excellent communication and presentation and influencing skills
Demonstrated ability to manage cross-functional delivery across IT and with external partners
Ability to translate broad, strategic directives and initiatives into tactical, operational activities

Director, Ecommerce Resume Examples & Samples

Work with VP of eCommerce to develop and manage a short term and long term strategic business plan for eCommerce. Identify key customer segments and user journeys, conducting audit of gaps and opportunities, and create a list of priorities to drive additional revenue and deliver on KPIs
Collaborate with cross functional partners to create and implement a plan to drive more customers and revenue in the current financial year
10+ years of work experience in B2C marketing
Experience with eCommerce in the Education industry
Self-motivated with critical attention to detail, deadlines and reporting
Experience working in matrix organizations with cross functional teams
LI-DW1

Director, Ecommerce Resume Examples & Samples

Define the Merchandising strategic direction for the MF Brand and identify/validate key opportunities to drive profitable growth/own P&L for the MF Brand
Develop the promotional calendar for the brand meet or exceed business performance objectives. Work closely with analytics to report on, analyze, and optimize campaigns to inform senior management on overall performance
Create a comprehensive ecommerce marketing plan for a brand using all appropriate channels (SEO, SEM, retention & acquisition email, catalog, ad networks, affiliates, social networks, traditional media, group buying, and market places like EBay, Amazon and others as they come on-line) to support the overall brand strategy and drive incremental sales
Manage the catalog marketing plan and objectives including list acquisition, test and control testing, and the optimization of the circulation plan
Guide effective creative development and execution to support program efforts
Partner with shared services marketing teams to optimize marketing spend to meet or exceed budget goals and demand goals
Lead cross brand initiatives, partnering with IT, Merchants, Creative Services, and Marketing Analytics to benchmark best practices and programs to support Internet Marketing initiatives
Partner with Marketing Analytics, Merchants, the Contact Center, and Sales to leverage the Internet, and Catalog to increase customer acquisition and retention, and drive incremental sales
Stay abreast of competitive knowledge of marketing opportunities in the online and mobile communities
Partner with cross-channel teams to develop Musician’s Friend Brand marketing and positioning strategy
Bachelor’s Degree (or 4 years of equivalent work experience), preferably in Business, Marketing, or related field
12 years of eCommerce experience (in addition to degree or years of previous experience) with expertise in site conversion and working with cross-functional teams such as SEM, SEO, Partnerships, Affiliates, Display, and Internet Business Development
7 years of experience leading teams
Advanced proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
5 years of brand marketing experience
5 years of direct marketing experience (online, catalog and circulation)
3 years of experience managing external agency relationships
Intermediate understanding of fundamental contractual negotiation, concepts, and language

Director, Ecommerce Sales Resume Examples & Samples

Work cross functionally with Channel Marketing, Product marketing and Brand Marketing to drive eCommerce centric initiatives
Work closely with Stanley Black & Decker’s Supply Chain to manage stock, fill rates to ensure acceptable service level
Continuously evolve and grow the online competitive landscape in order to secure target channel position
Provide competitive insights and recommendations to marketing teams
Ensure online messaging and tactics comply with overall channel and brand strategy and make recommendations on improvements if needed
Be the eCommerce subject matter expert and assume leadership role for the team
Set OP plans and assure profitability of business by managing all budgets effectively
Own customer relationship across all eCommerce accounts
Develop and execute strategic plans, both short term and long term
Effectively manage a team of National Account Managers and Sales Analysts
10+ years of sales and/or marketing experience within the Consumer Goods Industry with a record of demonstrated achievement
Prior eCommerce experience is highly preferred
Bachelor’s Degree in Business, Marketing or relevant field required, MBA preferred
Effective project management and team management skills
Ability to identify, manage and lead business initiatives
Strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast paced work environment with strong problem solving abilities
Knowledge of construction tools and accessory products is a plus

Global Director Ecommerce Resume Examples & Samples

Grow annual e-commerce sales volumes, revenues and market share across platforms, while working collaboratively with the Senior Director, Customer Marketing to ensure overall targets are delivered, that the online/offline experience is integrated and forecasts are tight and tied in with demand/supply planning
Conduct research and analyze market data to determine future products and concepts that maximizes profit potential
Develop eCommerce plans and programs to generate effective online marketing campaigns and ensure efficient, accurate web content publishing for all major Ecommerce sites
Develop a direct to consumer business and build capability by partnering with the S.C. Johnson experience
Drive business profitability by increasing visitors, improving conversion rates and manage margins for S.C. Johnson eCommerce business
Ensure SCJ digital media campaigns support the launch and initiative calendar as agreed with marketing, sales and PR to best drive awareness, perception, traffic and sales as targeted
Encourage and nurture a culture of continued learning and growing across the team and in each individual
Education: BA/BS Degree Required, MBA Preferred
Experience: General management experience in leading an eCommerce department
Experience selling to eCommerce customers Amazon, Jet.com and any other pure play verticals
High energy individual with strong work ethic who can work in a fast paced environment
Extensive knowledge of eCommerce technology and analytics
Demonstrates a business mindset with strong decision making skills while prioritizing high impact initiatives
Strong communication skills both oral and written, comfortable speaking with International Executive teams
Able to create strong relationships with both internal and external customers
Excellent management skills with the ability to delegate and manage multiple priorities

Group Director Ecommerce Resume Examples & Samples

Develop eCommerce marketing performance by activating stakeholders and relevant teams across the organization through vision and tactics to drive online sales and influence offline purchase
Identify new areas of eCommerce opportunity beyond current organizational thinking
Provide leadership and drive collaboration to ensure alignment with global eCommerce objectives
Direct all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership, and cross-functional partners
Inspire, provide direction and lead by example, functional team and digital partners to achieve highest quality communications through online channels, digital insights and measurement
Educate the organization and provide expertise on current eCommerce industry best practices. Consult on cross-functional projects to ensure eCommerce principles are incorporated
Direct the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns
Build and direct a cohesive team of internal and external personnel to effectively develop eCommerce solutions
Partner with key cross-functional teams to ensure relevant organizational goals and implications are factored into eCommerce projects
Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
Identify and select key partners to enable acceleration and define the strategic approach to maximize those partners
Strengthen and leverage relationships with retail customer eCommerce teams to optimize our digital retailers
Develop customer engagement strategy
8 or more years of progressive business experience
6 or more years experience in an eCommerce leadership position

Director, Ecommerce Merchandising Resume Examples & Samples

Lead merchandising, including development of merchandising strategy, processes and initial build
Responsible for attaining online sales & margin goals
Develop a strategic assortment plan working collaboratively with buying and planning teams
Identify category, vendor and drop-ship opportunities for online expansion
Develop and maintain online assortment guidelines that align with the merchandising strategy
Monitor business performance, and communicate assortment, promotional and allocation needs
Drive results by improving taxonomy, navigation, site search and product details
Responsible for visual merchandising of all vertical, category, sub-category pages
Partner cross-functionally to optimize marketing campaigns, fulfillment and operations teams to execute flawlessly
Responsible for development and management of ecommerce Merchandising, Site content and Site marketing teams
7+ years online merchandising and/or eCommerce experience within a multichannel environment
Ability to think strategically and add value to the business
Ability to build and maintain solid working relationships with business partners and other team members
Strong leadership skills, with the ability to motivate, mentor and develop team members
Knowledge of Oracle Commerce (ATG & Endeca) a plus

Director, Ecommerce Resume Examples & Samples

Manage multiple stakeholders and performance goals while problem solving and trouble shooting
Drive and track revenue against plan
Oversee traffic generation
Manage marketing and media spend and initiate new strategies
Oversee and manage strategic projects
Manage expectations of clients and partner with labels towards same end goals
Proven management skills (managing people, clients, projects)
Established ability to build and maintain relationships at all levels of the organization
Extremely strong written, verbal and presentation communication aptitude
Proven ability to execute projects to successful finish
Ability to manage multiple priorities and realign when needed
Solid understanding of revenue and P&L
3-5 years experience in a merchandise management role with an apparel or music/entertainment merchandising organization
Specific experience in eCommerce or consumer facing role
Market experience with fashion, current trend merchandise

Director, Ecommerce Engineering Resume Examples & Samples

Ensuring timely delivery of software products with high quality and committed functionality
Directing projects according to business needs, corporate strategy, technical feasibility and resource availability (people, money, time), ensuring alignment among teams and business units
Understanding both business and client needs and balancing those with prioritizing the projects in accordance with Product Management guidance
Managing and mentoring a team of Managers, Architects, Product Evangelists, Software Development Engineers, QA Engineers, directly/ indirectly
Production Application Support - Insure all eCommerce applications perform as needed in a 24x7 environment. Interact closely with Business and IT Operational teams, insuring appropriate analytics are integrated and accurately providing visibility to the interactions of our Customers with our web solutions
Driving operational efficiency between product lines and functions
Application Development Process and Methodology - Insure optimized best practice processes are identified, implemented, and continuously improved across all key eCommerce Application Development areas
Collaborating with Application Development peers around Development best practices
ECommerce Quality Engineering - Identify and implement continuous improvements to test strategies, tools and processes. Provide thought leadership in eCommerce Test Methodologies
Financial Management – program, project and budget responsibilities
Program Management expertise to engage engineering to manage partners and client relationships could add value to the role
Encouraging engineering interaction with the clients for a clear line of sight for product deliveries and roadmap execution
Communicating and fostering smooth interactions within and across the teams and the rest of Global Engineering. Builds rapport and collaborates throughout the organization
Implementing Core Engineering Initiatives – razor sharp execution of core global engineering initiatives to operate with excellence; with better go to market strategy, usability driven improvements, architectural reviews and iterations, agile oriented delivery methodology
The ideal candidate possesses a Bachelor’s degree in Computer Science, or related discipline
15+ years of related work experience, preferably with at least 8 years of experience in a management role
Should have worked in product development companies with remotely distributed teams in a highly collaborative environment
Strong knowledge of computer languages, operating systems, and hardware capabilities
Ability to navigate organizations and develop business relationships
Candidates should be able and willing to travel as required
Should have a minimum of 8 years of experience in leading a complex product line delivering commercial products to global clients and managing remotely distributed teams across geographies
Experience delivering products with significant revenue size
Ability to provide technical oversight and engineering discipline to the product deliveries

Director, Ecommerce Digital Services Resume Examples & Samples

7+ years managerial experience, at least 2 managing others
At least 4 years of digital experience preferred
Agency work experience strongly preferred; primarily in a client services/account services role
Solid working knowledge of and experience in online marketing fundamentals, search engine optimization (SEO) tactics in particular
Demonstrated ability to manage the interests and demands of multiple stakeholders
Hotel property experience, hotel Digital marketing experience, or related preferred
International working experience strongly preferred

Senior Director, Ecommerce Resume Examples & Samples

Setting the vision, mission and operating model for the business
Has full P&L responsibility for the eCommerce business (Pure Play and Omnichannel)
Responsible for long-range strategic planning and annual business plan development
Leads and manages a team of 15 dedicated eCommerce full time employees
Helps to drive the global eCommerce agenda and sits on global eCommerce Leadership Team
Integrates eCommerce into the brand planning and business process
Advocates and evangelizes eCommerce in NA and across the company
Develops Joint Business Plans with key customers and manages senior customer relationships
Builds and develops talent through coaching and leadership
Creates new growth and innovation platforms

Director, Ecommerce Resume Examples & Samples

8-10 years of relevant experience
College degree: BA or BS in Management Information Systems, Computer Science, or Engineering required
Retail eCommerce experience a strong plus
Proven leadership of large eCommerce projects
Experience with B2B eCommerce
Extensive knowledge of e-commerce technology
Strong knowledge of Web Service technologies
Exposure to strategic planning and Large Project implementations
Exposure to Web Service Technologies
Salesforce commerce cloud technologies / applications experience a plus

Director, Ecommerce Resume Examples & Samples

Bachelor’s degree required (business and/or analytical discipline preferred)
7-10 years of professional work experience working in e-commerce, logistics, supply chain (replenishment), customer service and/or analytics
Direct experience managing eCommerce Operations from on-line readiness to post purchase support including a working knowledge of marketplace and direct eCommerce processes and technologies
Strong knack for understanding complex logistics, operations and system processes
Active problem solver with passion, creativity, collaboration, and energy
Ability to build and maintain relationships with internal/external customers
Ability to manage goal setting, tracking progress & department support as needed
Team/collaboration based approach to decision making; detail oriented and excellent follow up; high drive for results and takes initiative
Operational agility and nimbleness to adapt to changing retail environment
Proven ability to automate processes and create efficiencies
Excellent analytical skills and project management skills are a must
Detail and results oriented with excellent problem-solving skills and a strong work ethics
A highly motivated self-starter with a deep understanding of the online customers' needs, the product, and the competitive landscape
Excellent communicator, able to build strong cross-functional relationships, internally and externally
Ability to manage time and deadlines, as well as the ability to adapt to the ever-changing priorities of the business
Capability to adhere to team processes and standards, while leading process improvement efforts
Ability to multi-task, work quickly and efficiently without sacrificing a consistently high level of attention to detail
Strong track-record of problem-solving, including structuring problems, performing detailed analysis, and developing/implementing recommendations
Knowledge of Salesforce Commerce & Marketing Cloud products a bonus
Experience with and understanding of CRM a plus
Proficient use of Microsoft Office Suite products and overall general technical aptitude

Associate Creative Director, Ecommerce Resume Examples & Samples

Leading and designing product content on behalf of our clients
Creating integration opportunities on existing teams
Identifying growth opportunities for Integer within existing client accounts
Driving innovation and pushing eRetailers on behalf of Integer and client accounts
Demonstrating leadership aptitude
Managing and organizing team workload and deadlines
Delivering consistent expertise in execution and design
Exhibiting strong mentorship capabilities
BFA/BA in Design
Strong focused portfolio demonstrating excellent design skills- please share in the job application (URL preferred)
5+ years working within a B-to-C eRetail / eCommerce organization in a creative capacity
Good understanding of HTML, CSS, Envision and Axur
Experience leading, training and developing a team of digital creatives (i.e. art directors, copywriters, UX, and designers)
CPG experience highly desirable
Organized and detail-oriented – including demonstrated attention to detail and ability to handle multiple design projects and tasks
Excellent professional presentation skills
Ability to be both collaborative and solutions-oriented
Positive attitude towards the role, the department, agency and its clients
Flexibility- able to work extra hours with little or no advance notification
Participates in agency events and training
Ability to work under tight deadlines in a fast-paced environment

Executive Director, Ecommerce Resume Examples & Samples

P&L Management
Digital Marketing
Onsite User Experience
International eCommerce
Merchandising Management

Associate Director, Ecommerce Resume Examples & Samples

5-7 years relevant experience in an e-commerce role managing back-end operations
Experience with third party marketing and analytics platforms such as Google Analytics and ESPs
Experience working on a marketplace website a plus
Strong quantitative and qualitative analysis skills and are passionate about learning data tools to further analyze where the site and business can improve
Ability to work to deadlines and manage multiple projects in a fast paced environment
A flexible, approachable attitude with good creative and problem solving skills
A keen interest and understanding of fashion and luxury in a retail environment

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