Disaster Recovery Resume Samples

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N Halvorson

Nickolas

Halvorson

506 Welch Key

Dallas

+1 (555) 160 6439

506 Welch Key

Dallas

Phone

p +1 (555) 160 6439

Experience Experience

Dallas, TX

Disaster Recovery Manager

Dallas, TX

Herzog-Oberbrunner

Dallas, TX

Disaster Recovery Manager

Provide ongoing feedback for risk management, mitigation, and prevention
Conduct audits, assess back-ups, GAP analysis, perform tests to make sure data can be retrieved
Establish and maintain detailed DR communications and command and control plans through a change management process
Assessing, developing, implementing and sustaining Disaster Recovery and BIA plans and procedures
Develop and understand all testing necessary for a successful DR execution
Provides instructional and informational materials on how staff business / IT associates are expected to respond during an emergency event
Regularly report Disaster Recovery activities to upper management

Philadelphia, PA

IT Disaster Recovery Manager

Philadelphia, PA

Hauck-Howe

Philadelphia, PA

IT Disaster Recovery Manager

Manage the Disaster Recovery group, including employee career development, performance evaluations and training, all within established policies and guidelines
Develop an IT DR Program and Framework with the assistance of external BCP/DR consultants
Develop best practices and tools for DR test, management and execution
Plan and manage the IT Disaster Recovery budget, and report on variances in actual vs. planned
Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
Performance of other duties and responsibilities as assigned
Work to ensure compliance with internal policies and standards

present

Detroit, MI

Director of Data Center & Disaster Recovery

Detroit, MI

Ebert-Blick

present

Detroit, MI

Director of Data Center & Disaster Recovery

present

Establish and administer the annual budget and cash plans and manage expenditures and charge outs in order to operate within the approved budget
Commercial management selecting, negotiating, contracting for new and existing data center vendor co-location providers
Develop the information technology strategy and direction for the area of responsibility
Foster a service culture and apply the ITIL framework to achieve operational excellence
IT asset management, maintaining OPSdb database of assets
Financial management
Manage 30-100 staff in multiple locations globally

Education Education

Bachelor’s Degree in Computer Science

Carnegie Mellon University

Bachelor’s Degree in Computer Science

Skills Skills

Demonstrated ability to plan and complete work within tight time limitations
Ability to understand and apply learned concepts
Ability to clearly communicate complex disaster recovery concepts
Knowledge of business continuity and disaster recovery planning and validation methodologies
Ability to organize completion of work within tight time frames
Project management skills
Communicates ideas both verbally and in written form in a clear, concise, and professional manner including presentations to employees and clients at all levels
Highly detail-oriented. Ability to work both independently with sole responsibility and as part of a team to deliver high quality work product in a fast-paced environment
Knowledge of Microsoft Office (Word, Excel, Access) and Visio applications. Effective writing and verbal communication, interpersonal, and organizational skills necessary
Familiarity and/or understanding of disaster recovery/business continuity concepts

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Disaster Recovery Program Manager Resume Examples & Samples

Provide strategic direction, lead, enhance, and mature Nordstrom’s DR Program
Manage the tactical processes for Plan creation and DR Exercises
Create and maintain tracking and reporting for recoverability scorecard
Partner with teams outside of Technology for Business resumption planning
Liaison with vendors for disaster recovery services and media storage
Build strong working relationships with leadership and staff at all levels within the organization
Maintain current knowledge of industry trends and standards
Ability to work well under pressure and handle crisis situations professionally
Always focus on continuous improvement, efficiency, and automation where possible
Contribute to the overall success of the Technology organization with emphasis on recoverability, quality, standards, processes and procedures driven by this team
Open-minded, adaptable and passionate about learning
Enterprise experience supporting Disaster Recovery, and Production Resiliency
Proven ability to deliver strategic plans for the organization to meet long term goals, and successfully implement those plans
Experience using automation to drive efficiencies and improve productivity
Creative approach to analyzing and solving problems
Excellent customer service and communication skills
Prior experience in a PCI compliant environment is a plus

IT Disaster Recovery Program Lead Resume Examples & Samples

Acting as the single point of contact for all Disaster Recovery items
Participate in the process in making the determination that a disaster has occurred to trigger the Disaster Recovery Plan and related processes
Working with the Continuity of Business Lead to establish a thorough Disaster Recovery Program
Working with IT Operations to execute all Disaster Recovery activities
Organize and chair regular meetings with required stakeholders throughout the disaster
Organize, supervise and manage all the Disaster Recovery Plan test for BUSA IT
Collaborating with application owners and other stakeholders as needed
Providing regular reports to the required stakeholders
Undergraduate Degree (BS/BA or equivalent combination of education/experience)
6+ years of IT experience working with medium to large sale infrastructure
Experience with Disaster Recovery procedures and strategies
Solid understanding of the ITIL methodology
Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools

Disaster Recovery Consultant Resume Examples & Samples

Supports one or more components of disaster recovery projects to include housing and community recovery, program management (e.g., quality control, finance/budget, records management), and environmental and historic preservation reviews
Works as part of a team providing expert advisory and policy services
Helps refine program procedures and processes for implementation
Provides project reporting, including staffing and financial status, project performance and risk analysis and mitigation
Works with clients on a daily basis to strategize and execute project tasks
Manages staff and subcontractors
Provides review and oversight of project deliverables
Facilitates workshops and meetings as appropriate
10+ years of experience supporting disaster recovery projects
Demonstrated client management and relationship building experience
Solid knowledge of how disaster recovery programs are implemented at the state level
Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
Experience working in a consulting firm, development organization, or public agency preferred
Ability to manage staff and business process that require high level of productivity in short period of time

Director Business Continuity & Disaster Recovery Resume Examples & Samples

Minimum 10 years related experience
7 years prior supervisory experience preferred
Excellent written and verbal communication skills; ability to lead and direct multiple projects simultaneously; ability to delegate work to subordinates; proven leadership ability

IT Disaster Recovery Administrator Resume Examples & Samples

Perform application assessments on recoverability by working with LOBs/application owners. Facilitate the process, provide methodology/structure/forms, serve as an IT liaison, analyze data, and document results. Identify risks/vulnerabilities and make recommendations to improve recovery processes that meet BB&T's needs, as well as Audit and Regulatory requirements
Develop technical disaster recovery plans for LOBs/applications which support disaster readiness and business resumption, and bridge LOB responsibilities with IT responsibilities. Establish communication processes, assign accountability, set expectations and list key executable steps in the plan
Support remediation and/or implementation efforts with disaster recovery infrastructure. Apply industry best practices, provide redundancy and resiliency, look for cost efficiencies, utilize existing infrastructure when possible, share infrastructure when possible, review impact of mergers and other changes to production processing, and use a tiered approach to provide higher service levels for higher priority applications
Oversee disaster recovery testing to benchmark and validate recovery processes / plans by utilizing a structured process for preparation, execution, and follow-up of test exercises. Establish measurable test objectives, assign accountability, facilitate meetings, coordinate communication processes, report results to management, perform post-test analysis, serve as a single point of contact, and provide leadership to the virtual team (IT and LOB involvement) supporting the exercise
Bachelor's degree in business or data processing or equivalent education and related training
Five years of experience in a related field
Thorough knowledge of advanced disaster recovery methodologies, risk assessment techniques and project management disciplines
Ability to work some weekends/holidays
Working knowledge of PC applications, including Microsoft Office products

IT Disaster Recovery Manager Resume Examples & Samples

Provide corporate direction in developing/maintaining effective and efficient enterprise-wide Disaster Recovery technical solutions in a constantly changing business model. Develop, maintain, and communicate the Disaster Recovery Program policies and standards
Coordinate activities supporting the Disaster Recovery program changes and validation/test exercises
Perform impact analyses and make adjustments to the Disaster Recovery program as a result of changes/expansion in the business model (mergers, new lines of business, and new technology)
Plan and manage the IT Disaster Recovery budget, and report on variances in actual vs. planned
Manage the Disaster Recovery third party vendor relationships
Communicate with internal and external Auditors and actively participate in audits
Manage the Disaster Recovery group, including employee career development, performance evaluations and training, all within established policies and guidelines
Seven years of experience in Information Technology with three years of technical management experience
Thorough working knowledge of multi-platform Disaster Recovery principles/methodologies, operational risks management techniques, and project management experience
Highly effective interpersonal, communications, and people management skills
Working knowledge of PC applications, including Microsoft Office products

Disaster Recovery Consultant Data Management Resume Examples & Samples

Offer second tier support for issues arising from the use of enterprise standard applications such as Microsoft Access and Project
Assist in the administration of routine tasks including database design, implementation and development of front-end to database systems, and new initiatives such as remote data replication and policy-based archiving
Create the documentation necessary to enable using systems for routine disaster recovery functions on desktop and server platforms
Bachelor’s Degree in Information Technology or equivalent experience
Working knowledge of all Windows server and desktop operating systems,
Working knowledge of database technologies including Access and SQL Server
Working knowledge of scripting and programming in multiple languages
Demonstrated ability to solve business problems using database technologies
Microsoft certification

Disaster Recovery IT Business Consultant Resume Examples & Samples

Act as primary liaison between the disaster recovery team and the Web / Middleware team to comprehend, document and augment disaster recovery procedures for all impacted Web and Middleware components
Provide technical expertise and knowledge necessary to develop and test disaster recovery plans/processes for all Web and Middleware components
Aid Web / Middleware team in efforts to further simplify and automate disaster recovery processes via consulting, scripting and any other means identified by middleware team
Identify Gaps in Web / Middleware DR process and work to rectify them
Bachelor’s degree in Computer Science or related field or equivalent education and related training
5 – 10 years IT experience, preferably in a large IT organization
2 – 4 years of Websphere Application Server or Tomcat/TC Server administration
Knowledge of Disaster Recovery practices as they pertain to Web/Middleware
Working knowledge of Red Hat Linux and/or IBM AIX
Working knowledge of shell scripting
Clear communication skills – both written and verbal
1 JAVA knowledge
2 IBM-MQ knowledge
IBM Webseal/ISAM
4 Pega knowledge
Tibco knowledge
Collaborate with internal IT service providers in evaluating and gathering technical requirements for business clients' projects and initiatives
Research clients' requirements to develop potential technical solutions by interacting with any internal and/or external solution providers and subject matter experts
Remain aware of the corporate technology, infrastructure, standards, processes, and strategic direction and to use these tools to help guide the client in accomplishing their business goals
Provide approved project guidance and support services, as needed
Bachelor's degree in a technical or business field, or equivalent education and related training
Five years of demonstrated progressive experience in information technology areas of application, networking, telecommunications, database, servers, security and web in a medium to large corporation at the enterprise level or similar consulting experience
Clear ability to express complex multi disciplinary technical/telecommunications and business concepts in terms that are understandable to all levels of Lines of Business and corporate management both verbally and in writing

Disaster Recovery IT Business Consultant Resume Examples & Samples

Ability to automate processes via scripting (bash, ksh, perl, PowerShell) and programming across numerous disparate platforms
Work with automation team to define required processes for automation of disaster recovery
Work with Disaster recovery reporting team to gather and automate real time disaster recovery status
Guide others in programming efforts for automation and reporting
Work with CA-PAM team for automating disaster recovery across numerous disparate platforms
2+ years IT experience, preferably in a large IT organization
1+ years of experience in AIX/Linux shell scripting (KSH, BASH, PERL)
1+ years of experience with a programming language (JAVA, C, C++)
1+ years of experience in web based programming (HTML, XML)
1+ years of experience with programmatic database interaction (SQL)
Willingness to learn new technologies and programming languages
1 CA-PAM
2 Data Analysis

Infrastructure Disaster Recovery Leader Resume Examples & Samples

Plans, coordinates and manages activities of the Infrastructure Disaster Recovery Team (DRT), which is responsible for oversight and governance of the company's infrastructure disaster recovery, and infrastructure support of business continuity and infrastructure support of crisis preparedness plans and programs
Leads infrastructure technology-wise contingency-planning activities, including designing the enterprise Disaster Recovery strategy, and all facets of planning, testing, exercising plans, implementation, documentation, and assuring our failovers are exercised
Proactively identify, reports and leads infrastructure technology resolution of high-impact risks, gaps and corrective action plans
Works to identify RTO (recovery time objectives) and RPO (recovery point objectives) for systems and criticality tiers for business functions. Ensures business RTO and RPO requirements are communicated and integrated with Business Continuity plans
Establish and maintain detailed DR communications, command and control plans through a change management process
Responsible for the overall architecture for the DR capabilities and ensure all other technology assets, our applications and capabilities comply with the overall DR architecture
Leads infrastructure technology contingency-planning activities, including all facets of planning, exercising, implementation, and documentation
Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place and maintained, as part of the regular operational life cycle
Develop and understand all testing necessary for a successful DR execution
Schedule and lead all DR exercises and Role Swaps
Ensures regular review by the Infrastructure DRT, and integration with the company's BCP and other emergency/crisis response plans. Follows through to address/resolve action plans and issues identified through Infrastructure DRT review
Ensures that the company is able to effectively respond to infrastructure technology emergencies and crisis situations via DRTs that have viable, tested response plans and processes
10+ years’ experience in managing and leading multiple projects and team members
Strong knowledge of IT infrastructure operations and familiarity with disaster recovery operations, and current recovery solutions, high availability architectures and mainframe architectures
Understanding of the principles of TCP-IP networking, DNS and Database management systems
Strong verbal and written communication skills, with an ability to influence management to change existing practices
Ability to analyze and resolve problems; action-oriented with ability to make decisions and function effectively in stressful situations
Coach and motivate staff on personal and career development opportunities
Bachelor’s degree in Computer Science, Information Systems, Information Protection or related IT field
10+ years of experience in developing and implementing infrastructure technology disaster recovery plans, business continuity and crisis management/response programs to include 10+ years of risk evaluation and control, business impact analysis, business continuity and crisis management strategy development, emergency response and operations, design and administration of disaster exercises and drills, and development
Master's degree or other certification (Disaster Recovery Institute (DRI) or Certified Business Continuity Planner (CBCP)

Disaster Recovery Consultant Resume Examples & Samples

Works as part of a team providing expert advisory and policy services for the recovery of overpayment
Helps refine program procedures and processes for implementation of recovery case management
Provides quality control review and oversight of project deliverables
Facilitates workshops and meetings, as appropriate
4+ years of experience supporting disaster recovery projects

Global Disaster Recovery Manager Resume Examples & Samples

Manages and responds to RBC or SOX audits
Leverages audit control items across the geographies where applicable
NIE expenditure authority within approved business plans
Significant impact on the relationship between GTI teams and all Businesses/Service Stakeholders throughout RBC
Significant impact on the implementation of Global Technology Operations Centre technology/infrastructure initiatives ensuring they are on time, on target and within budget
Significant impact related to the efficiency and effectiveness of Large Programs (ie. Financial Transparency)
Management and control over the tools and approaches which govern all project management components throughout GTI

Disaster Recovery Coordinator Resume Examples & Samples

Maintaining the Z-series
Connected Storage devices
Performing Disaster Recovery tests in a planned process
Acting on real Disasters as the DR coordinator to fullfil the RTO and RPO objectives as recorded in the customer contracts

Disaster Recovery Coordinator Resume Examples & Samples

Knowledge Windows
Knowledge UNIX (AIX and LINUX)
Basic knowledge IP-Networks and Data communication
Basic knowledge Storage (ESS / DSxxxx)
Basic knowledge SAN and NAS
Basic Cisco VoiP skills
Organizational & communication skills
Ability to work independently as well as in a team

Senior Data Risk Analyst IT Disaster Recovery Global Technology Resume Examples & Samples

Develops and plans testing activities for IT business resumption plans, including on-site testing at disaster recovery site. Consults and advises on testing methodologies for system and application teams
Leads risk assessments in support of business requirements related to IT disaster recovery
Responsible for the coordination, consultation, and assessment effort to track and remediate IT risks related to technical recoverability of critical technology services, respond to related incidents, internal or external audits, and / or control assessments
Maintains and reviews risk monitoring systems, tracking and reacting to variances to established baselines, and reporting on trends; presents opportunities for improvement for the IT Disaster Recovery program
Identifies, reports, and advises on resolution of technical recoverability risks and control gaps
Manages and guides the maintenance of risk management systems to track technical disaster recoverability mapped to business requirements
Develops and administers policies, procedures and guidelines related to IT disaster recovery
Develops work instructions and other procedural documentation for use by the team; guides and advises other data risk analysts where appropriate
Follows and contributes to the strategic guidance of the lead analyst or manager of the team
Consultative approach to developing and presenting solutions, assisting with prioritization of workload to strategic and tactical goals
Ability to work within large collaborative organizations, building consensus and fostering ongoing relationships
Knowledge of and ability to apply process improvement principles
Strong knowledge of commonly-used risk principles, practices and concepts such as vulnerability management, threat assessment & modeling (e.g. STRIDE), and control effectiveness measurement
Knowledge of formal risk management platforms such as Archer, Paisley, LockPath or similarly developed forms based data repository, preferred
Ability to use calibrated estimation or similar measurement models, preferred
Certifications such as ITIL Foundation, Disaster Recovery Certified Expert (DRCE), EC-Council Disaster Recovery Professional (EDRP), desired
Knowledge of data analysis or visualization tools such as PowerPivot, R, or Tableau, desired

Disaster Recovery & Data Center Technology Resume Examples & Samples

Build strong customer / stakeholder relationships with Information Security leaders, Infrastructure Engineering, Operations, application teams and third-party service providers. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize resiliency efforts
Maintain and evolve the DR Operating Model, templates, and tool set
Conduct periodic plan quality reviews, maintain and improve all DR governance documentation. Coordinate testing and ensure completion of DR test documentation including test plans, playbooks, after action reports, issue logs, and DR Plan updates
Provide status reporting; work with the assigned project manager and technology project management
Act as a central point of contact for DR governance with all related areas for technology; provide Subject Matter Expertise
Identify, assess and monitor Disaster Recovery risks through remediation
Report on Disaster Recovery risks and generate risk metrics for Senior Management
Provide Disaster Recovery guidance to Senior Management
Assist with the maintenance of Crisis Management plans and with managing response to a business disruption
Coordinate disaster recovery and data center failover exercises
Conduct disaster recovery risk assessments of critical technology service providers
Assist with the administration of Business Continuity Planning and Crisis Notification tools
Negotiate and maintain work area recovery contracts with DR Providers for locations
Develop and deliver Disaster Recovery training content for IT personnel
On call 24/7/365
5+ years in a related field, preferably in professional services and/or financial services industry with business resiliency, disaster recovery, in a global enterprise
5+ years’ experience providing consultative support and expertise related to Disaster Recovery
Ability to work in a team environment and foster client relationships
Ability to consolidate, analyze and connect disparate data points in a logical manner to produce a comprehensive model of the bigger picture
Strong technical knowledge of IT systems and architecture
2+ years IT Project Management experience
Disaster Recovery Program Management experience preferred
Strong communication and technical writing skills
Ability to work independently and to juggle multiple priorities
BA/BS degree or equivalent with 5+ years related work experience
Professional Certification such as CBCP, CISSP, CISA, CISM, ABCP, CPT, or other relevant industry certification preferred
Familiarity with industry standards: FFIEC, BS25999, NFPA 1600, ITIL, NIST, ISO 22301, CERT RMM, BCI or DRII desirable
5-10% - Travel may be required

Director of Data Center & Disaster Recovery Resume Examples & Samples

Manage and champion a functional cross-border organization where culture and maturity levels ensure organizational symmetry with aligned responsibilities and cross- border reporting
Foster a service culture and apply the ITIL framework to achieve operational excellence
Establish and administer the annual budget and cash plans and manage expenditures and charge outs in order to operate within the approved budget
Interface and consult with other Domain/Functional Leads within global IT Services to coordinate strategic planning and activities
Represent the area of responsibility at the highest levels externally (e.g., with vendors and industry peers)
Establish and maintain effective relationship to the local IT Relationship Managers and to local HR and understand the local people policies for countries in which DC&DRs staff is located
Communicate clearly and unambiguously to the team as well as to the other teams within the global IT Services organization
Clear vision will be complemented by the ability to communicate and execute. Draws on experience integrating teams from multiple countries and handling different cultures. Driving change is a key part of the role, as well as keeping people motivated in a highly-changing environment
Global management of global data centers and data rooms
Setting vision ,strategy, goals for the team, capacity, continuity and security) at the most cost-efficient level
Program and project sponsorship initiating and participating in initiatives to build and improve data center facilities, including design, build, test and implement of mechanical, electrical and cabling up to the rack level
Build, promote and operate global centralized and consolidated data centers
Commercial management selecting, negotiating, contracting for new and existing data center vendor co-location providers
Ensuring the day-to-day availability, capacity mgt and sustainability of global data centers and data room services
Security compliance and remediation for data center and data rooms
Deliver and Manage all IT required up to and including the desk break out point for all office move/ expansion/ refurbishment globally
Global management of disaster recovery and business impact analyses
Drive disaster recovery solutions, building business cases and budgets to reduce business risk and initiate projects to mitigate risk
Provide business impact analyses service to clearly show the business risk relating to operational, financial and reputational impact
Offer solutions to mitigate risk in line with business requirements
Champion disaster recovery driving availability to meet RPO's and RTO's for availability, continuity and disaster recovery at the most cost-efficient level
Audit and Security compliance with the code of connection
Global management of IT lifecycle
IT asset management, maintaining OPSdb database of assets
Maintain accuracy of hosting charges
Management of technology maintenance contracts
Ensure software license compliancy
Detailed knowledge of data centers and disaster recovery across a global business
Provide agreed hosting services with the right warranty (availability, capacity, continuity and security) at the most cost-efficient level
Drive standardization, automation and consolidation/centralization
Business management skills and an appreciation of running IT as a business
Direct the strategic upgrading of equipment and procedures to maintain currency with business needs, technological progress and economic change
Develop the information technology strategy and direction for the area of responsibility
Interface and consult with other Functional Leads within global IT Services to coordinate strategic planning and activities
Represent the area of responsibility at the highest levels externally (e.g. with vendors and industry peers)
Establish and maintain effective relationship to the local IT Relationship Manager and to local HR and understand the local people policies for countries in which Global Hosting Services staff is located
Exceptional judgment, tact, and decision-making ability
Ability to work and team with a multitude of different people including business customers, IT customer management, IT project managers, IT engineers, IT operations to balance demands
Ability to deal with escalations and difficult situations/people in a constructive way
Outstanding customer service, sales and/or marketing skills
Outstanding management, interpersonal, communication, organizational, and decision-making skills
Ability to understand and integrate cultural differences and motives and to lead cross- cultural team
Manage and champion a functional cross-border team with a single, mature culture. This should provide consistency of operations, responsibilities and cross- border reporting
Manage 30-100 staff in multiple locations globally
Manage $50 to $100 Million dollars on BAU budget for more than +100 countries globally
Financial management
Build business cases, manages program budgets. Sets, negotiates, agrees and manages financial budgets and targets, ensuring that there is adequate funding for all GHS to meet the overall program objectives, especially to meet development and capacity needs. Overall financial oversight in excess of $60m
Detailed and extensive experience of disaster recovery and data centers
An overall understanding of the business objectives of Service Lines and Core Business Services departments
Strategic skills to develop long-term visions and the ability to translate them into actionable roadmaps that are broadly accepted
Strong program/project management skills
Strong resource management skills in a matrix organization
Disaster recovery and data center plan, design and execution experience
Strong core Office suite skills, particularly Visio and Project
A demonstrable methodical and detailed approach
Good understanding of EY business and IT Service organizational awareness
Excellent Disaster Recovery exercising schedules, disaster recovery, crisis support and business continuity activities experience
12 or more years of experience in various aspects of technology infrastructure management, transformation and operations
12 or more years of experience in various aspects of IT budget management, control and operation
10 or more years of experience in disaster recovery and/or business continuity
10 or more years of experience in data center management, electrical and mechanical operation, fit out and builds of data centers

IT Disaster Recovery Supervisor Resume Examples & Samples

Work closely with the Casualty/Front End Supervisors, SBU Manager, Legal Department and prime contractor to ensure success of all programs
Must be able to handle multiple time sensitive issues in order to escalate to the Legal Department in a timely fashion
Directly supervise Estate, Trust and/or Annuity Recovery Specialists
Direct and/or manage all activities associated with Estate, Trust & Annuity, including developing and implementing policies and procedures on systems
Accountable for training and development of the assigned representatives
Handles escalations from Estate, Trust & Annuity Recovery Specialist to either resolve or further escalate to the Manager/Legal Department
Reviews and analyzes reports to identify goals that are not being met and use data to address performance issues
Assists in training new hires and additional training for current RS as needed
Monitor/report weekly productivity reports
Adhere to company policies
Supervisory experience Excellent verbal and written communication and listening skills. Well-developed problem analysis and decision-making skills. Strong ability to function effectively working independently and in a team environment. Ability to perform in high-pressure and fast-paced environment and handle multiple tasks simultaneously. Strong computer and keyboard skills, with proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Access and Outlook. Demonstrate effective organizational and time management skills. Self-motivated and results oriented. Demonstrate ability to learn, retain, analyze, and articulate complex information. Demonstrate ability to train and coach

Disaster Recovery Manager Resume Examples & Samples

IT Disaster Recovery and Business Continuity Management co-ordination and control experience in the financial sector is essential. Ideally the candidate will have a minimum of 10 years of working experience, with at least 5 years of such experience, preferably in a financial institution
Knowledge of IT Infrastructure is an advantage
The candidate should have some understanding of financial products, and be able to communicate with the Business colleagues
Experience of Risk Management methodologies is preferred but not essential
Quality Management experience and Technical Security knowledge a strong advantage
Proven project and operations management skills are required
The candidate should be energetic, self-starters, can demonstrate problem solving skills, has excellent people management , co-ordination and communication skills. We are looking for take charge personalities who can work independently within their own span of control
The candidate must have strong verbal and written communication skills
The candidate should have a strong and sharp eye for details and accuracy, is logical and structured in approach, and the ability to follow-through all activities and tasks to closure
The candidate should be able to build and develop constructive partnerships with peers in the Bank to achieve successful Disaster Recovery exercise objectives
Should be able to initiate solutions based on an in depth understanding of DR processes
BCM and IT DR certification will be an advantage

Disaster Recovery Engineer Resume Examples & Samples

DR Testbed environment for service DR testing
DR environment for the testing of full datacentre failover and failback
Assistance to Projects in their detailed DR design, co-operation with Service Management to document datacentre failover/failback
Planning and management of the DR environments to maximize their efficient usage by the Projects
Extensive Infrastructure Design experience
Good knowledge of SAN interfaces
Good knowledge of DNS and IP services
Technical Communication
Technical design leadership
Good interpersonal and organizational/planning skills
Proven self starter

Disaster Recovery Manager Resume Examples & Samples

Leading multiple disaster recovery assessments and/or implementations including architectures and solution
Developing IT strategy for Business Continuity Programs and Disaster Recovery
Evaluating the technical Disaster Recovery capabilities of an IT Infrastructure
Recommending reference architecture for Disaster Recovery
Developing the mitigation plan to improve Disaster Recovery capabilities
Developing & Implementing a Disaster Recovery Plan
Developing and expanding a Disaster Recovery solutions practice, managing and supporting the creation of proposals, RFP response documents and statements of work
Assessing, developing, implementing and sustaining Disaster Recovery and BIA plans and procedures
Confirming all systems and applications are properly categorized through the Business Continuity (BC) process and establishing that proper and respective Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) meet compliance and are applied and achieved
Course materials and presentation slides, practice marketing materials, change management plans, project plans, workshops for various internal and external clients and audience levels, practice methodologies and tools, policies, procedures, whitepapers, and other communications
Leadership by creating a positive environment, monitoring resources and workloads of the team while meeting client expectations and respecting the work-life quality of the team

Disaster Recovery Senior Associate Resume Examples & Samples

Assisting with the development of client recommendations directly related to BCP and Disaster Recovery strategy, Disaster Recovery maturity assessments, Disaster Recovery reference architecture, Disaster Recovery planning development and implementation
Evaluating and implementing Disaster Recovery architectures and/or Disaster Recovery solutions
Supporting the creation of proposals, RFP response documents, and statements of work
Analyzing and reporting on the implications of regulatory requirements and industry guidance on Disaster Recovery programs
Performing risk analyses for IT infrastructure functional areas to identify points of vulnerability and recommending disaster avoidance and reduction strategies
Confirming all systems and applications are properly categorized through the Business Continuity (BC) process and establishing that proper and respective Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) meet compliance and are applied and achieved
Assuring records required for disaster recovery area are identified and properly maintained
Participating in engagements focused on deploying and maintaining the Disaster Recovery plans for defined periods of time

IT Disaster Recovery Consultant Resume Examples & Samples

Perform assessments on applications for technical recovery capabilities through data collection and analysis. Focus on processes and infrastructure supporting readiness, recovery and resumption of business operations. Identify risks / vulnerabilities and make recommendations to improve recovery processes that meet BB&T's needs, as well as Audit and Regulatory requirements
Provide technical expertise and knowledge necessary to develop and test disaster recovery plans/processes for applications. Focus on technology requirements needed for recovery such as data, hardware, software and network. Bridge responsibilities between Information Technology support groups and Lines of Business by setting expectations, assigning accountability and identifying key dependencies
Provide strategic direction and tactical support with implementation and/or remediation of disaster recovery processes by applying Industry Best Practices, Information Technology governance, and an enterprise wide perspective. Goal is to integrate disaster recovery solutions into technology design and engineering phases to provide cost effective solutions, better recovery capability, more automated processes and consistent methodologies
Combine technical and interpersonal skills to increase mutual supportiveness between Information Technology groups and Lines of Business (and third party vendors as applicable). Provide effective leadership and communication to increase awareness, improve partnerships, and enhance processes
Bachelor's degree in Computer Science or related field or equivalent education and related training
Five years of relevant experience in Information Technology
Ability to work some weekends/holidays
Working knowledge of PC applications, including Microsoft Office products

IT Disaster Recovery Service Owner Resume Examples & Samples

Designs and maintains the disaster recovery and business continuity plans
Plans, coordinates and leads disaster recovery test exercises
Defines and publishes disaster recovery policies and procedures
Performs business impact assessments to establish service recovery priorities
Catalogues the application portfolio’s recovery point and recovery time objectives
Responsible for the implementing strategic design and testing methodology
Provides internal management and external client reports with exercise assessments
Implements continuous improvement processes for the program
Participates in internal and external IT Service Continuity audit requests
Bachelor's Degree in Computer Science or Business, or equivalent experience required
Minimum 2 years' experience in Disaster Recovery and/or IT Project Management
Knowledge of Backups and Storage, Unix/Windows and Mainframe technologies
Proven competency in executing large projects, on time and within budget
Proven capability of working under stressful conditions, such as crisis events
Ability to verbally communicate with IT and Business leadership
Ability to develop clear, concise and easily understandable written communication
Expert level knowledge and experience using Word, Excel, PowerPoint and Sharepoint
Desired ITIL Foundations Certificate

Disaster Recovery Manager Resume Examples & Samples

Conduct business impact analysis and risk assessments collaboratively with BCP and all business units
Develop and update DR plan and playbook with IT DR teams
Develop and report DR dashboard, KPI, and CSF
Participate table-top exercises executed by BCP team
Coordinate and participate IT DR unit tests and integrated tests with all other IT DR teams
Identify and solve the dependences among IT DR teams
Update IT service classifications along with application architecture team and change management team
Develop training and support programs, as needed

RSA Archer Technical Disaster Recovery Admin Resume Examples & Samples

Serve as the point of contact between the Global Resiliency team and the CMS team to request, validate and complete data in CMS as it relates to recovery and resiliency efforts
Establish procedures to capture new projects or upgrades requiring a new or updated DR plan & Recovery Time Objective(RTO)/Recovery Point Objective(RPO)
Partner with the CMS administrators to define, update and share DR related data fields between CMS and the RSA Archer BCM tool
Provide direction on access and privileges to resiliency-related data in CMS
Collaborate with the Business Continuity Management (BCM) Specialist to maintain the DR data standards, make enhancements to the RSA Archer BCM tool, and ensure data integrity of the tool
Partner with the Archer hosting service to design and build processes to refresh Archer/BCM tool with relevant CMS data and information from other internal sources
Produce Business Object(BOBJ) extracts from the CMDB system to import into the RSA Archer BCM tool
Partner with DR Sector Leads to design BOBJ reports that will assist them in effectively executing recovery exercises and ensure preparedness in the event of a disaster
Collaborate on database documentation, including data standards, procedures, and definitions for the RSA Archer BCM data dictionary
Provide input to the design, implementation, and management of metrics to monitor the program results
Ensure consistent data between resiliency-related systems
5+ years of experience in Disaster Recovery or related fields
2+ years of experience with the RSA-Archer BCM tool
3+ years of Business Objects reporting and exporting
Knowledge of a Project Lifecycle Management system
Strong verbal/written communications. Must be able to interface and coordinate work efficiently and effectively with business units and partners in remote locations
Basic database management skills
Strong analytical, organizational, and decision-making skills
Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates
Strong PC skills (Microsoft Office, Word, PowerPoint and Project)

Disaster Recovery Strategist Resume Examples & Samples

Manage various resiliency methods, including but not limited to risk analysis, Business Impact Assessments (BIA), recovery strategy design, Disaster Recovery (DR) plan development, and exercise/testing
Manage the disaster recovery capabilities of a $30+ Billion data center which includes facility and application recovery plans
Lead business resiliency education and awareness among key internal and external staff members
Drive the support strategy for recovery solutions and mitigation of business risk
Deliver the support of governance, risk, compliance and audit activities pertaining to the Business Resiliency program
Manage the utilization of PepsiCo's Business Continuity Management (BCM) tool as the repository for business impact, plan and exercise information
Deliver the execution of PepsiCo Business Resiliency methodology
Manage the monitoring, analyses and reporting of risks associated with program progress and compliance to Senior Manager
Manage and drive the coordination of data gathering, validation of DR information into PepsiCo's configuration management tool (CMS)
Drive and develop reporting methods to improve progress and gaps accurately and consistently to Global Resiliency Senior Management
Manage activities to deliver end-to-end business process resiliency, availability and recoverability for PepsiCo's Make-Move-Sell-Financially related processes
Coach and advise business leadership on activation of resiliency capabilities in the event of a disruption, disaster or outage
Manage support during global DR and HA exercises
Lead collaboration efforts with other team members
Bachelor's Degree in Computer Science, Mathematics, Engineering or Information System preferred
8+ years of experience in Disaster Recovery, Business Continuity and Crisis Management
6 years of Project Management, leading multiple projects within Disaster Recovery
Must be a leader and productive team player - especially during crisis times
Strong verbal/written communications. Must be able to interface and coordinate efficiently and effectively with Senior Leadership, and associates within the business units, as well as partners in remote locations
Technically conversant in infrastructure recovery, network connectivity and storage restoration
Excellent knowledge of different technology platforms (Intel, Unix, Virtual environments, etc.), technical architecture and data availability technologies
Strong analytical, organizational, and decision-making skills
Excellent communication skills and ability to influence senior leadership
Ability to manage and work broadly with virtual teams and make decisions with limited information
Ability to make decisions with limited information
Certified MBCP, CBCP, MBCI and/or PMP required

Disaster Recovery Resume Examples & Samples

Coordinates and administers the annual disaster recovery/business continuity certification process including disaster recovery/business continuity plan and certification instruction distribution, status tracking, updating plans as instructed by team leaders, and providing status updates to Information Security Management
Coordinates and administers the disaster recovery/business continuity training program. Maintains, updates and publishes disaster recovery/business continuity plans within disaster recovery/business continuity planning software. Distributes updated disaster recovery/business continuity plans to business unit management
Responsible for disaster recovery/business continuity plan development process. Files electronic/hard copy documentation associated with the disaster recovery/business continuity program. Coordinates shipment and facilitates storage of disaster recovery materials to offsite storage location
Performs periodic validation of offsite storage materials. Gathers disaster recovery procedures utilized by IT Department. Maintains disaster recovery critical application list
Maintains and updates alternate facility site layouts. Provides administrative support for annual and periodic disaster recovery testing program
Provides support during actual disaster. Maintains and updates disaster recovery and business continuity risk assessment documentation
Creates management reports in connection with disaster recovery/business continuity program
Performs special projects and additional duties as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures
High school diploma or equivalent
Proficient with MS Office Suite; and
One to two years of Disaster Recovery/Business Continuity administrative experience is a plus
Familiarity and/or understanding of disaster recovery/business continuity concepts
Knowledge of Microsoft Office (Word, Excel, Access) and Visio applications. Effective writing and verbal communication, interpersonal, and organizational skills necessary
Highly detail-oriented. Ability to work both independently with sole responsibility and as part of a team to deliver high quality work product in a fast-paced environment
Ability to multi-task, prioritize projects, and exercise strong professional judgment. Ability to work well with people from different disciplines with varying degrees of technical experience

Technology Disaster Recovery Coordinator Resume Examples & Samples

Be an event manager for Morgan Stanley Datacenter Recovery testing, often planning multiple events in parallel
Work closely with the various Technology Engineering teams, Application Development, Business Continuity Management, IT Risk, and the global TechDR team to progress and complete the Firm's Disaster Recovery Testing Program
Work on Disaster Recovery related projects
Perform tabletop recovery exercises, engage with senior technology leaders and provide structured updates on both event and program status
Supporting the development of a future state recovery and resilience testing portfolio, cyber recovery capability validation and self-service solutions
Provide input to the tooling, documentation and recovery plan templates as well as providing regular training and engagement sessions with the teams engagement points
Perform a leading role in the planning, coordinating and testing for large scale application and system recovery for Morgan Stanley Technology locations, including; interfacing with Mainframe, Networking, infrastructure teams and the crisis management team (Note: Events are generally conducted during weekends (Friday/Saturday/Sunday))
Communications including kick-off and ongoing to a large audience of Technologists for planning and organizing DR events
Preparation for testing events through review and Quality Assurance of test plans and run-book documents with infrastructure teams
Review the IT technical and people recovery plans to ensure soundness, meeting regulatory and internal/external audit requirements and coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
Support and participation during actual recovery events as necessary
Follow-up for completion of TechDR Governance requirements other than testing e.g. application recovery documentation, metrics development and distribution, post-test follow-ups and documentation
Provide consultative services regarding Disaster Recovery best practices to internal engineering and application teams when requested
Experience in either a Disaster Recovery or technology focused Business Continuity role or infrastructure based role (e.g. Unix, Wintel, Storage, Database, Network roles)
Excellent Communication skills (verbal and written) with the ability to convey complex technical strategies and plans to a wide audience from technician to senior business and IT management
Strong relationship-building and influencing skills with the ability to be a team player operating with tact and diplomacy
The ability to remain professional under unexpected circumstances and time critical pressure
Ability to work within tight deadlines and a dynamic environment
Experience working in virtual teams across geographic boundaries
Knowledge or familiarity with Morgan Stanley environment or business applications
DRII, BCI, Project Management or ITIL accreditation
Any security or cyber related background
Awareness of industry best practices for Technology DR planning and BCM
Experience leading and contributing to Technology project management
Data Analysis and presentation

Disaster Recovery Engineer, Senior Resume Examples & Samples

15+ years of experience with COOP or DR engineering
Experience with evaluating the current datacenter failover and failback strategies and presenting recommendations for improvement to senior management
Experience with developing data storage resilience strategies and recovery procedures to ensure that critical business functions can resume within defined time frames, data loss is minimized, and failed systems are repaired or quickly replaced
Experience with designing and developing the framework for system and application dependencies to establish recovery time objectives or recovery point objectives with cost-benefit analysis
Certified EMCIE Avamar Expert or CCIE Data Center Expert

Disaster Recovery Technical Specialist Resume Examples & Samples

Ability to work as part of (or lead) a team to accomplish objectives under tight deadlines and intense situations
Understand the interaction of the Public Assistance program and other federal grant programs in a variety circumstances
Review applicant insurance policies (building, casualty, flood insurance, etc.) to determine coverage with a special emphasis on interpreting multilevel policies
Identify duplication of benefits and apply the insurance requirements
Provide strategic insurance advice to clients to help in preparing for future events, help clients understand the following
Bachelor’s Degree in Construction Management, Engineering, or related field or relevant experience in insurance adjustment
2-10+ years of related work experience
Must have supported the Public Assistance program on a minimum of two Presidentially-declared events
At least two years’ experience working disaster insurance issues, including
Prior experience as an insurance adjuster
Experience with one or more of the following is strongly desired

Disaster Recovery Technologist Resume Examples & Samples

Must have a BS Degree in Science or Engineering field and a minimum of 2
Must have current DODI 8570.01-M IAT level I certification
Must have strong knowledge and understanding of System Administration to include UNIX, Linux, and Windows platforms
Must be have knowledge and understanding of Enterprise Management Systems to include HP Open View
Must possess strong problem solving and troubleshooting skills of technical and/or engineering systems
Must have the ability to apply technical processes, standards, principles, theories, concepts and techniques
Must have excellent interpersonal, time management and communication skills
Tier 1 Maintenance support experience in an operational environment
Software programming background or experience
Demonstrated

Disaster Recovery Manager Resume Examples & Samples

Conducting and participating in risk/threat vulnerability studies and impact assessments
Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged outage or declared disaster
Organizing and managing actual, scenario-driven DR exercises as well as tabletop or simulated exercised with both business and technical staff
Ensuring that IT supported applications have a fully documented, and executable DR plan that contains all of the required information, reflects current conditions from an IT infrastructure recovery standpoint, and is able to support the recovery objectives of the organization
Designing, coordinating, and executing DR annual test exercises for critical business processes, and product test reports including lessons learned. Coordinating follow up on test results as required
Partnering with infrastructure, application development, and business intelligence areas to develop and maintain recovery procedures for key business applications
Advising and training IT members in practices of risk-based technology disaster recovery planning
Reviewing existing and proposed plans for recoverability efficiency and identifying opportunities for enhancement

Program Manager Disaster Recovery Resume Examples & Samples

Lead the Inovalon DR program including the DR strategy, plan, and test exercises
Lead annual budget exercise to address DR program requirements
Ensure adequacy of end state production recovery environments
Coordinate with senior business leaders to ensure the DR recovery strategy, plan and test results are communicated and understood by all stakeholders
Collaborate with business continuity management, senior business leaders, external business partners and key IT staff members for the purpose of planning, directing, controlling and maintaining effective disaster recovery plan testing
Ensure all processes and procedures associated with disaster recovery services are current, complete and accurate. Leverage industry best practices, to improve processes
Lead annual review and update of policies, guidelines and procedures to ensure consistent recovery service levels
Participate in training, seminars, conferences and trade shows to broaden knowledge of current and future disaster recovery issues and technologies
Provide training, coaching and mentoring to ensure key stakeholders are prepared to execute DR service level agreements
At least 5 years of experience implementing disaster recovery, business continuity management and crisis management plans, including strategy, policy, multiple plan development and maintenance, recovery plan testing
Demonstrated competency in program management and governance
Experience in defining, implementing and enforcing risk-based standards, processes and procedures for responding to disruptions in business or IT operations
Demonstrated leadership and communication skills
Experience in creating and defining new operational models and procedures, and explaining complex problems or situations
Experience in leading and managing groups of self-directed professionals
Thorough knowledge and understanding of current disaster recovery planning techniques and technologies, as well as the methods used in performing risk analyses and business impact analyses
Ongoing active participation in disaster recovery management forums or professional bodies
Understanding of and experience in applying DRI International (DRII) and Business Continuity Institute (BCI) professional practices, as well as industry-specific regulations and regulatory bodies
Bachelor of Science in an engineering or technical and/or business discipline
Healthcare, banking, and/or public safety IT environment experience a plus
ITIL certification desired
PMP or PMI certification a plus

Disaster Recovery Program Resume Examples & Samples

Handling actionable items resulting from drills, exercises and live events
Recognizing and executing program augmentations and efficiencies
Counseling and collaborating with stakeholders, business unit leaders and vital leadership parties
Creating, recording, and performing disaster recovery exercises and drills

Business Continuity & Disaster Recovery Consultant Resume Examples & Samples

Assist in the development of DR technical strategies for IT applications and services to meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) target of a service
Provide technical expertise and participate in DR deployment initiatives
Plan, coordinate, oversee, monitor, and provide quality assurance of DR Plan testing
Assist in the development and implementation of program initiatives and projects including education and training, Business Impact Analysis, BC/DR Plan Development, and DR/BC Tests and Exercises
Assist in leading functional business areas in Business Continuity exercises
Develop project requests and project plans for DR/BC projects as assigned
Assist in performing risk assessments and gap analyses, and presenting results to senior management
Collaborate with technology and business partners to develop risk mitigation strategies
Bachelor's degree in Computer Science, Engineering, Information Systems or a related area required
Certified Business Continuity Professional (CBCP), Specialist Member of the Business Continuity Institute (SBCI), Certified Information Systems Auditor (CISA), or equivalent certification or equivalent formal training and experience successfully utilizing established business continuity methodologies required
At least 3 years of disaster recovery and business continuity or other relevant experience
Excellent interpersonal, verbal and written communication
Outstanding relationship building and negotiation skills
Ability to participate in cross-functional teams
Self-motivated and goal driven
Background with server virtualization, network infrastructure, and storage area networks
Excellent Microsoft suite of applications skills (i.e., Power Point, Visio, and Excel)
Knowledge of and proficiency in the use of business continuity software is strongly preferred

Manager, Disaster Recovery Resume Examples & Samples

Owns and manages the disaster recovery plan (DRP). Specifically, develop and establish disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and/or human interference
Coordinates with stakeholders on recovery policies and standard operating procedures
Conducts and research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
Partners with existing Business Continuity Practices for alignment of solutions to Recovery Point and Recovery Time Objectives
Assists recovery support and business resumption staff during a disaster in the implementation of response and alternate operating strategies. Acts as a coordinator during an emergency situation
Bachelor’s degree in Computer Science, related discipline and/or equivalent work experience
Experience in creating, testing and refining disaster recovery services in multiple models of service delivery (on premise/hybrid/cloud/managed service)
At least 10 years of IT work experience in one or more infrastructure disciplines. Working in a multi-Business Unit operating environment, specifically in a shared services role
Thorough understanding of current disaster recovery planning techniques and technologies, as well as the methods used in performing risk analyses and business impact analyses
Outstanding project management skills with a focus on planning, organization, and directing the testing of emergency responses, recovery support, and business resumption procedures
Solid focus on communication and written communication skills - will communicate with all levels of management
Strong vendor management skills and ability to drive results on agreed upon contract deliverables with outsourced service providers

Disaster Recovery Consultant Resume Examples & Samples

As a subject matter expert you will lead, shape and deliver a practical and effective Disaster Recovery program that ensures our critical applications, systems, networks and information assets are working and available whenever our business clients need them
Use your skills to work with IT and Project Management colleagues and vendors to ensure required technical assets are resilient and systems are built with DR requirements embedded. You’ll be a DR Subject Matter Expert on projects that utilize Waterfall, Scrum, Agile and DevOps methodologies
Develop and maintain recovery plans in an enterprise BCM planning system and help design practial and useful plans and reports for planning efforts and At Time of Disaster
You’ll work with your teammates to ensure business needs expressed and documented via the BCP programs are met. Assist your teammates as needed on BCP projects and exercises that benefit the larger BCM program and organization
Use your communication skills to provide calm and professional crisis management for the divisions during disasters or business interruptions. Work with incident management and other BC/DR professionals across the company in delivering and gathering timely information and providing guidance while managing the response to disasters or events. Participate in exercises to help hone these skills
Develop, schedule and conduct DR exercises in accordance with divisional goals and Global standards. Leverage Manulife’s global scale and work with IT partners around the globe to constantly improve the exercise process and recoverability of systems. Help engage business users to particpate in exercises
Work with your teammates and colleagues in IT to develop and maintain recovery plans in an enterprise BCM planning system. Follow Global standards and share best practices with your peers in other divisions to report on program status clearly and consistantly
Work with other IRM teams to identify areas of program improvement and drive execution through special projects and general working sessions, including but not limted to: developing policies and standards, gap analyses and mitigation, improvement of tools and processes
University Degree preferred
Experience in one or more of the following disciplines: Business Continuity, Disaster Recovery, Information Risk Management, Information Technology/Systems, Project Management, Information Security, ideally with some of that time spent in a large, complex organization
Financial Services industry experience preferred
Professional certification in BCP – ABCP, CBCP, MBCI or MBCP a plus, but not a requirement
Strong Personal Computing skills (MS Office) and some familiarity with BCM Planning tools and/or relational databases. Familiarity with collaboration tools such as teleconference, instant messaging, email, and videoconference
Broad understanding of application system technologies and disaster recovery tools and techniques
Excellent communication skills (oral and written) including ability to develop and deliver effective user education sessions and a willingness to present to all organizational levels
Proven ability to build relationships, engage and influence others
Achievement oriented with proven project management skills and the ability to work independently and as part of a team, managing multiple priorities within tight deadlines while maintaining a professional and friendly attitude
Ability to work off-hours to help manage incidents or communicate with collegues in different time zones

Senior Manager of IT Disaster Recovery Resume Examples & Samples

Assess potential business impact (Business Impact Analysis)
Work with the business group to define critical, time-sensitive functions, Recovery Time Objective (RTO), and Recovery Point Objective (RPO)
Design, develop, and document business resiliency plans for Information Technology systems
Recommend recovery strategies and options, and assist with the implementation of recovery solutions
Design testing scenarios and coordinate disaster recovery service exercises, capturing metrics to track progress with continuous disaster recovery plan development
Provide support and expertise to business groups when a business disruption occurs
Evaluate current and emerging Disaster Recovery technologies (virtual, cloud, co-location, etc)
10+ years of experience working in Disaster Recovery/Business Resilience role in a large enterprise environment
Certified Business Continuity Planner and other relevant industry certifications
Cyber security risk management experience
Expertise with NIST and ISO 27000 series, particularly NIST SP 800-53, NIST SP 800-171, ISO 27001/2, and NIST SP 800-34

IT Disaster Recovery & Business Continuity Analyst Resume Examples & Samples

Basic understanding of IT-understanding the gap between IT and business continuity
Experience facilitating and advising customers regarding disaster recovery
Must be able to manage and maintain annual business impact analysis survey
Must be able to facilitate and conduct testing as well as collect and analyze results for improvement and reporting

IT Disaster Recovery Administrator Resume Examples & Samples

Work with the storage team (engineers and architects) within BB&T to understand Disaster Recovery capabilities and communicate back storage strategies to the Disaster Recovery team
Write and maintain disaster recovery plans for the storage area
Assume ownership of any assigned Disaster Recovery Gaps and guide them to closure
Remain aware of the corporate technology, infrastructure, standards, processes, and strategic direction and to use these tools to help guide the DR team in accomplishing it's goals
Assume ownership of any other assigned Disaster Recovery technology specific domains
Bachelor's degree in a technical or business field, or equivalent education and related training
One year of demonstrated experience or an educational equivalent in information technology
3 Proficiency in storage platforms ability to speak to NAS/SAN with focus on Hitachi and EMC solutions
Ability to write clear and concise recovery plans for multiple technologies
Ability to control and guide work streams from implementation to conclusion
Aptitude to understand and adapt to newer technologies
Web technology (JSP, Javascript, CSS)
2 Database knowledge (SQL, Modeling)
Deep knowledge of EMC, NetApp and Hitachi storage product lines
Perform application assessments on recoverability by working with LOBs/application owners. Facilitate the process, provide methodology/structure/forms, serve as an IT liaison, analyze data, and document results. Identify risks/vulnerabilities and make recommendations to improve recovery processes that meet BB&T’s needs, as well as Audit and Regulatory requirements
Bachelor’s degree in business or data processing or equivalent education and related training

I.T Disaster Recovery Executive Resume Examples & Samples

Providing scheduled and ad hoc deliveries intelligence to the Executive Lead of Business Continuity Planning on the status of the disaster recovery strategy and open actionable events
Creating, implementing, and preserving a strong, enterprise-wide disaster recovery strategy into a cohesive plan
Hands on knowledge and familiarity with the information technology (IT) operations of the Client. This includes but is not limited to; hardware/software, mandatory redundancy, information security (IS), and applicable control environment
Developing and supervising maintenance of enterprise wide disaster recovery plans
Handling actionable items resulting from drills, exercises and live events
Presenting status updates to the program resources, plans and other auxiliary documentation throughout merger and acquisition (M&A) events
Recognizing and executing program augmentations and efficiencies
Preserving constructive associations with both internal and external collaborators to support the disaster recovery strategy
Counseling and collaborating with stakeholders, business unit leaders and vital leadership parties
Constructing and implementing augmentations to the disaster recovery strategy and program as necessary
Creating, recording, and performing disaster recovery exercises and drills
Constructing and distributing presentations to executive leadership related to the Client’s disaster recovery efforts

Senior Program Manager, Disaster Recovery Resume Examples & Samples

Creates and manages project teams and cross-functional teams supplying advanced statistical and status reporting on completed programs to major stakeholders (internal and external). Works with other program managers and management to identify and address cross-project dependencies
Brings changes and suggestions from each program and sub-program to help improve and develop best practices. Manages change within the programs and evaluates risks and assesses potential impacts on program delivery
Experience with wireless market operations management
Experience with disaster recovery management
5+ years’ experience in organizational programs, contract management, or related area
2+ years of supervisory or program management experience
Demonstrated ability to work independently. Self-starter
Strong program management skills and knowledge of best practices
Experience with team-based program management tools, such as eProject or Microsoft Project
Need to be available after hours for emergency work
At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen

Disaster Recovery Tech Resume Examples & Samples

Creation of scope documents for delivery to Client TS DR to request DR environment set up
Identification of opportunities to improve the DR process
Schedule and conduct weekly status meetings to keep DR Exercise participants informed
Creation of issue tracking and remediation documentation
Maintain SharePoint site for collection of exercise documentation
Manage bridge lines during the exercise to capture issues and identify colleagues needed for resolution
Schedule and conduct meetings to follow up on issues identified as needing remediation to collect status updates
Creation of post-test documentation - final status report and post-mortem on issues
Provide status reports on GBCM policy compliance
Review DR data repositories periodically to identify potential issues prior to exercises
Work with application teams to ensure that externally hosted applications participate in DR exercises per GBCM standard and policy
Work with application teams to ensure that data values in GEAR are correct for identifying critical applications
Maintenance and support of the ACDR data repository of application information
Ability to communicate effectively with large groups – verbally and in written form
Ability to manage time and schedule effectively
Ability to review/create/manage process documentation
Ability to manage SharePoint sites (site owner only)
Ability to understand cloud based applications and infrastructure
Problem solving / Analytical ability
Ability to adapt to a fast changing environment and requirements
Understanding of adherence to Compliance standards
Proficient in VBA coding within MS Access
Proficient in using MS SQL with MS Access and VBA
Proficient with all MS Office applications and tools
Bachelor Degree required, ITIL certification a plus or experience in lieu of degree
Experience with Hardware support/management (5+ years, preferably with Client)
Experience with Software support/management (5+ years, preferable with Client)
Experience communicating with large groups – verbal and written (3+ years)
Experience with process creation (2+ years)
Experience with compliance and audit reviews (2+ years)

IT Disaster Recovery Program Lead Resume Examples & Samples

Developing and supervising maintenance of enterprise wide disaster recovery plans
Presenting status updates to the program resources, plans and other auxiliary documentation throughout merger and acquisition (M&A) events
Preserving constructive associations with both internal and external collaborators to support the disaster recovery strategy
Constructing and implementing augmentations to the disaster recovery strategy and program as necessary
Constructing and distributing presentations to executive leadership related to the Client’s disaster recovery efforts

Disaster Recovery Consultant Resume Examples & Samples

5 years hands on experience in DR in a large enterprise environment
Understanding of enterprise architecture and systems
Must have experience coordinating with program and project leaders to analyze IT system and network architecture related to disaster recovery (DR) and continuity of operations planning (COOP)
Knowledge and skill to clearly and identify strategies for addressing requirements, risks and issues relate to DR, system and data backup and replication strategies
Demonstrate experience in full lifecycle COOP, table top testing, network swing to support system recovery at COOP site
Must be able to quickly identify and resolve issues related to current architectural design and bring new visions or direction to ensure DR strategy remains current and viable to support customer SLA requirements

Disaster Recovery Resume Examples & Samples

Develops and implements templates and tools to facilitate recovery planning and exercises
Guides employees to use tools and templates in the design of plan development and recovery testing
Assesses planning materials to verify compliance with governance
Reviews recovery plans to assess compliance with governance
Coordinates and monitors disaster recovery testing exercise events to ensure activities progress according to event plans, issues are logged, and status reporting is provided to stakeholders
Maintains test schedule
Responses at time of disaster
Performs other related duties assigned as needed
Knowledge of business continuity and disaster recovery planning and validation methodologies
Communicates ideas both verbally and in written form in a clear, concise, and professional manner including presentations to employees and clients at all levels
Project management skills
Ability to organize completion of work within tight time frames
Ability to clearly communicate complex disaster recovery concepts
Ability to understand and apply learned concepts
Demonstrated ability to plan and complete work within tight time limitations

Senior Dir-disaster Recovery & Business Continuity Resume Examples & Samples

Lead the design, implementation and management of an enterprise level Disaster Recovery program which addresses all critical internal and external customer and business requirements
Guide Business Unit and IT executives to help prioritize HA & DR initiatives and spending based on relevant business risk and regulatory compliance issues, financial implications, and alignment with the corporate strategic plan
Effectively lead, develop and mentor teams of HA & DR professionals as well as contractors, vendors and services providers
Provide strategic and tactical risk mitigation and compliance guidance for all IT projects, including the evaluation of enterprise policies, processes, operating procedures and governance controls
Manage the development and implementation of prudent enterprise HA & DR standards, guidelines and procedures to protect the integrity and availability of all corporate information assets
Consult and advise IT executives and business leaders regarding risks to continuing business operations as well as the necessary corporate responsibilities required to mitigate those risks throughout the enterprise
Drive the development and deployment of a training and awareness program to assure ABCs workforce is knowledgeable of policies, best practices, and relevant HA & DR guidance appropriate to their role in the organization
Lead the development and ongoing management of the technology risk analysis process against corporate functional areas to identify points of vulnerability and recommend disaster avoidance and reduction strategies
Provide leadership and management in the event of an actual disaster for IT recovery capabilities
Responsible for estimating costs associated with the successful resumption of business operations in the event of a disaster
Leads the development and implementation of disaster recovery testing methodologies
Assures that recovery procedures are effective for the restoration of key resources and for the resumption of critical business processes
Manages the development and maintenance of the EITS Business Continuity Plan
Partners with senior leaders in the GBR organization to support internal and external reviews of the Company's delivery and services environments to ensure adherence to established Crisis Management policies and standards and to develop corporate emergency response procedures
In collaboration with internal audit, drive the continued development of appropriate criteria to assess processes, applications, and technology infrastructure elements for compliance with enterprise HA & DR standards
Responsible for all associate relations functions for department staff including hiring, terminating, performance management, development and training
In alignment with the Company's growth and direction, provides overall financial direction in order to manage the development of budgets, controls and measurements to monitor progress
Makes recommendations for succession planning
Seasoned leader of global professionals and cross functional teams, who can attract, develop and retain top talent in the field
Direct experience leading the design, implementation and management of a Business Continuity and/or Disaster Recovery program for a cross functional and multi-national corporation (Fortune 500)
Extensive experience with Healthcare regulatory audits as well as external audit processes and requirements
Demonstrated successful implementation of control frameworks and standards such as ISO 22301, ISO27031, ISO 24762, COBIT, ITIL, NIST and PCI
Industry Certification (minimum CBCP or equivalent) is required
Minimum of 10 years of leadership experience in the business continuity / disaster recovery field is required
Excellent understanding and broad knowledge of all IT Architecture, Operations, Information Security & Risk Management, strategic planning and the related tactical initiatives needed to achieve the plan
Sound understanding of financial management and departmental budgeting required
Bachelor degree required, Master degree preferred
Demonstrated ability to effectively present, manage conflicts and interact at Senior Executive levels (CEO, CIO, CFO and Controller) and resolve critical and sensitive issues with external partners and customers
Demonstrated ability to meet objectives, deliver quality results in a high performance environment
Excellent skills interacting and mediating sensitive situations at all levels of the organization and with external customers and auditors
Ability to easily defuse critical situations and manage escalations appropriately
Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management in a cross functional matrix organization; solid teamwork and interpersonal skills
Strong presentation skills; ability to present and discuss business issues, strategies as well as technical information in a manner that establishes rapport, persuades others, and gains understanding at all levels of the organization
Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables
Good business and financial planning, analytical, and conceptual skills to evaluate business risks and apply knowledge to identify appropriate solutions
Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a matrix and cross-functional environment
Solid knowledge of information security principles and practices
Excellent interpersonal, communication and collaboration skills to successfully interact and influence employees and key business partners and providers at all levels
Excellent track record communicating, managing complex projects and influencing others, in a diversified and international matrix organization. Adept at proposing, implementing and managing change while prepared to question the “Status Quo”
High level of personal integrity with the ability to professionally handle highly sensitive and confidential situations with Executives, Customers and 3rd parties
Ability to deal with ambiguity very dynamic and high speed and complex business environment
Demonstrated ability to serve as a respected member of a senior management team and effectively communicate security-related concepts to a broad range of technical and non-technical management and staff, including executive management

IT Disaster Recovery Program Manager Resume Examples & Samples

Minimum 7 years of experience in an IT Disaster Recovery role
Minimum 7 years working in a large globally distributed enterprise
Experience working in a highly regulated industry
Ability to identify and understand organizational risks and vulnerabilities and develop resilience strategies and response, restoration, and recovery plans to lower risk
Knowledge to build and mature a disaster recovery program and organizational framework based on an industry accepted capability maturity model
Demonstrated ability to lead risk and threat assessments to identify inherent and acquired vulnerabilities that may negatively affect the company, its resources, or reputation
Judgement and business acumen to recommend new or modifications to existing controls, mitigations, or management processes to lower risk and increase organizational resiliency against the most likely and highest impact events
Experience developing a Business Impact Analysis (BIA) to quantify and qualify potential impacts of events on the company and its operations to prepare Recovery Time Objective (RTO) and Recovery Point Objective (RPO) that meet business needs and contractual obligations
Ability to develop and drive DR strategy as well as write, communicate, facilitate, and present to all levels of Information Technology leadership and staff
Ability to recommend continuity and recovery strategies and complete a cost benefit analysis to compare the cost of implementing business continuity strategies against the value of the assets at risk
Experience and crisis-tested judgement to develop, implement, and exercise plans to provide for a coordinated, timely, and effective response to situations
Knowledge and communications skills to document myriad processes and procedures to advance the recovery of time sensitive processes by, with, and through plan managers, incident responders, and senior business leaders
Knowledge, skill, and ability to establish and maintain an enterprise-wide awareness program and serve as a subject matter expert
Ability to establish and lead an exercise, testing, maintenance, and audit program to establish leadership confidence in a predictable and repeatable performance of recovery activities throughout the organization
Working knowledge of certification and accreditation processes in situations where IT DR plans have to be independently assessed and certified against enterprise-wide criteria and, in some cases, legal/regulatory obligations
Detailed knowledge of compliance practices, corporate policies, laws and regulations governing BCP/DRP
Problem analysis and resolution: ability to analyze complex issues and translate into clear and concise reports to facilitate decisions required from senior management; collect data, establish facts, and draw valid conclusions
Excellent written and oral communication, presentation, and organizational skills
Excellent interpersonal skills (credible, cooperative, and supportive); builds trust with relevant stakeholders, and other business leaders to support plan development, maintenance, testing, and execution
Ability to lead projects and work autonomously with minimal supervision
Proficient in Microsoft Word, Excel, PowerPoint, Visio
Experience with MS Project preferred

Disaster Recovery Senior Case Manager Resume Examples & Samples

Provide extensive escalated customer service interaction
Manages staff and subcontractors
Provides quality control review and oversight of project deliverables
Bachelor's degree
5+ years of experience supporting disaster recovery projects
Solid knowledge of how disaster recovery programs are implemented at the state level
Finance and Accounting experience
Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
Experience working in a consulting firm, development organization, or public agency preferred

Disaster Recovery Financial Review Manager Resume Examples & Samples

Preparation, presentation, and communication of financial packages to Senior GOSR Management for repayment decisions
Helps refine program procedures and processes for implementation of recovery case management
Provide extensive escalated customer service interaction
Provide daily supervision and tasking for case managers assigned to the overpayment recovery section
Provides project reporting, including staffing and financial status, project performance and risk analysis and mitigation
Works with clients on a daily basis to strategize and execute project tasks
10+ years in Housing Programs with emphasis on Disaster Recovery
Demonstrated experience in preparation, presentation, and communication of financial packages to Emergency Management executives
Background in refining program procedures and processes for implementation of recovery case management
Intermediate level Microsoft Excel
Strong analytical, quantitative, problem-solving and decision making capabilities
Ability to prioritize and multi-task in a fast-paced environment
Able to work well individually, in teams and work virtually

Disaster Recovery Case Agent Resume Examples & Samples

Interpret Construction scope adjustments occurring during the construction phase of the grant as part of the final reconciliation
Provide the highest level of customer service while interacting directly with applicants performance and risk analysis and mitigation
Assist customers with understanding an overpayment of grant funds and repayment options
Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)

Disaster Recovery Data Analyst Resume Examples & Samples

Collect application data transferred from existing housing programs
Organize data into easily reportable metrics
Create a schedule of milestones for each application throughout the Reconciliation process
Interact with client to reconcile data with other programs
High School Graduate, Bachelor degree preferred
5 years of total business experience, with 2 years’ experience in data analytics
Must have demonstrated ability with Microsoft Access or similar database tools and Excel
Strong communication, interpersonal skills
Experience working in a consulting firm, development organization, or public agency preferred

Senior Manager IT Disaster Recovery Resume Examples & Samples

Work with leadership team to develop and implement a comprehensive IT Disaster Recovery program for Cox Communications, Inc
Coordinate CCI resources that will be required to maintain an operational DR program, and plans for the restoration of mission-critical business applications
Conducts/participates in risk/threat vulnerability studies and impact assessments. Identify opportunities for and lead deep dives on key initiatives through program and project reviews
Ensure that technology platforms have back-up and off-site storage strategies in place to support program goals
Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged system outage or declared disaster
Coordinates and manages actual, scenario-driven DR exercises as well as tabletop or simulated exercises with both business and technical staff
Actively manage and coordinate testing schedules, objectives, exercises and post mortem reviews
Create relationships with business & technology stakeholders including architects, development managers, program/project managers, QA, etc
Conduct DR operational review meetings with delivery and business key stakeholders
Maintain disaster recovery program strategy (forward looking roadmap) aligning services and portfolio components to the strategy
Coordinate the implementation and reporting of recovery infrastructure and processes
Collaborate with business units and development teams to identify and plan mitigation efforts, business continuity recovery strategies and necessary resources to execute continuity procedures. Ensure that resources, dependencies, risks and constraints are aggressively managed in a timely fashion
Manage scope, identify and track milestones and budget across program and projects to ensure completion of program/project goals
Develop and provide direction and guidance to team in developing appropriately structured and detailed program/project plans
Collect and organize information about current systems to create an inventory of systems and applications, with hardware, software, and network requirements, as well as inter-system dependencies clearly identified for DR purposes. This would include systems at CCI’s data centers in Atlanta, GA and Phoenix, AZ
Identify, track, prioritize and drive resolution of program level issues, leveraging lessons learned from prior experience and work to address and mitigate systemic issues
Communicate timely and accurate status to appropriate levels and stake holders

IT Operations Disaster Recovery Engineer Resume Examples & Samples

Actively supporting and maintaining enterprise server / storage environment consisting of 50+ servers
Experience building, deploying and troubleshooting Windows Server 2012 and 2012 R2
Knowledgeable in hardware and software refresh, consisting of data migration, configuration and application settings
Familiarity with Microsoft PowerShell scripting in highly automated environments
Experience designing, deploying, and maintaining Microsoft Hyper-V in clustered configurations
Experience troubleshooting and supporting VMware ESXi
Hands on experience and exposure to Fibre Channel Storage technologies, concepts, and methodologies
Working knowledge of Windows Failover Clustering for File and SQL Server workloads

Disaster Recovery Elevated Financial Case Agent Resume Examples & Samples

Conduct extensive customer service interaction with applicants requiring large grant repayments
Effectively analyze data from insurance and associated documents to effectively determine applicable costs to CDBG housing grants. Associated documents could include FEMA assistance, Small Business Administration loans, and ICC
Interpret Construction scope adjustments occurring during the construction phase of the grant as part of the final reconciliation
Provide the highest level of customer service while interacting directly with applicants performance and risk analysis and mitigation
Assist applicants with understanding an overpayment of grant funds and repayment options
2+ years of experience in customer service
Demonstrated knowledge of how disaster recovery programs are implemented at the state level
Ability to work in a dynamic, challenging, and emotion charged environment
Ability to implement business processes that require a high level of productivity in short time constraints
Basic accounting or finance experience preferred
Intermediate Excel proficiency
Insurance adjustment or processing experience
Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
Experience working in a consulting firm, development organization, or public agency preferred

Senior Associate, Disaster Recovery Resume Examples & Samples

Participate in the planning and coordinating of periodic tests, documenting the results of tests, identifying and communicating recommended enhancements to the plans and procedures
Ensure adherence to the Firm's DR Governance Framework and IT contingency policies
Participate in documenting procedures, training materials, and policies as assigned
Conduct research projects upon request
Involves key stakeholders and management in systems or strategic discussions and documents resolution
Participate in operational projects to mature and grow the Firm's Disaster Recovery program
Minimum three years technology background with some knowledge of the relationships between data centers, servers, networks, databases and applications
Competent with MS Office Suite; Visio, PowerPoint, Excel, Word, and Microsoft Project
Knowledge of the DRII 10 professional practices and/or CBCP certification is a plus
Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members

Disaster Recovery Engineer, Senior Resume Examples & Samples

Up systems, written policies, and procedures and leverage the latest trends in technology, including Cloud and Disaster Recovery as a Service (DRaaS) to help develop creative solutions that meet the needs of the client. Collaborate with information security specialists to conduct threat, risk, and vulnerability assessments and recommend DR strategies of both the IT and critical infrastructures supporting the business processes
Experience with designing and developing the framework for system and application dependencies to establish recovery time objectives or recovery point objectives with cost
Benefit analysis

Long Term Disaster Recovery Manager Resume Examples & Samples

Coordinate the MFRG Steering Committee and subcommittees. Coordination includes scheduling meetings, interacting with volunteers, and developing and leading plans for each subcommittee
Grant management including disbursements and drafting and submitting reports
Develop and maintain rosters, calendars, filing and systems and ensure accuracy, confidentiality and consistency of record systems
Develop positive interpersonal and working relationships with various publics, including, volunteers, UWM staff, human services organizations, faith-based organizations, funders and supporters
Building community partnerships with local and out of state groups for rebuild and other projects
Ability to think strategically, facilitate committee goal setting and implementation
Creativity, strong project management and problem solving skills
Excellent interpersonal, and communication (oral and written) skills
Ability to prioritize projects and manage time effectively
Proficiency in Excel and MS Office family of products
Database analysis skills including demonstrated ability to write reports, build queries
Ability to manage grants and special projects
Candidates must consistently demonstrate the ability to work independently as a member of an impact team
Bachelor’s degree or relevant education and experience in related field
Grant development/management
Non-profit, government, foundation, board, volunteer management, and/or United Way experience

Disaster Recovery Manager Resume Examples & Samples

Within scope of position, represents the entire disaster cyle of preparedness, response and recovery
Ensures that American Red Cross services are available to diverse communities
Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered
Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics
Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies

Disaster Recovery Principal Engineer Resume Examples & Samples

Assume ownership and management of the overall program disaster recovery and business continuity program and processes
Identify potential Business Interruptions, develop safeguards against these interruptions, and implement recovery procedures in the event of a business interruption
Manage activities to safeguard data processing operations by identifying potential problem areas that may cause interruptions to critical business operations
Coordinate development and implementation of Disaster Recovery and business continuity Plans and Procedures for all supporting applications/solutions
Monitor and coordinate documentation development and scheduled deliverables from each team
Manage tasks to publish supporting documents and distribute to: the appropriate team leaders, backups, and management
Ensure maintenance of the plans through periodic review and team leader updates as changes take place
Develop and manage program updates and presentations to management and provide training to ensure continued awareness of program status
Bachelor's degree (or higher) preferred in an engineering discipline such as Computer Science or Information Technology with deep technical understanding of Telecommunication and networking concepts
Generally requires 11+ years of experience managing IT business continuity and disaster recovery engineering and design preferably in telecommunication or wireless industry
Certifications: CBCP/CDRP certified and one or more of the following certifications CISA, CISSP, CISM, Security Awareness
Experience with Incident/Problem Management, Change Management, Availability Management and Configuration Management
Familiarity with Disaster Recovery regulations and related industry standards such as ISO/IEC 24762:2008, BS25999, NFPA 1600, etc
Ability to work and effectively communicate Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with cross functional stakeholders from Business, Product, Marketing, Operations and Engineering

Disaster Recovery Systems Technician Resume Examples & Samples

Must demonstrate professional behavior at all times when dealing with clients, supervisors and co-workers
Must hold the safety of yourself and those around you as the number one priority in the workplace
Must meet DoD 8570 IAT Level II certification requirements - possess aSecurity + certification and acquire a Microsoft OS certification on 2008 server or MS Seven/10 within 6 months of hire
Be able to successfully attain an SSBI
U.S. Citizen and possess U.S. DoD Secret Security Clearance and ability to obtain CAC card is required

Disaster Recovery Management Lead, Director Resume Examples & Samples

Identifies, recruits, and manages a small team of Disaster Recovery management subject matter experts (SME's)
Provides senior level leadership to subordinates including assigning and managing work, monitoring performance, and conducting performance appraisals
Controls budgets; ensures financials and staffing levels are in line with approved budget on an ongoing basis
Lead Technology Infrastructure & Operations Disaster Recovery Management function and manage the implementation of all aspects including implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks
Manage the development, implementation and maintenance of TIO Disaster Recovery Program to include disaster recovery planning, risk assessment, testing, awareness and training and ongoing process improvement
Providing leadership and coordination for the entire recovery process during testing and real disasters, including the leadership and coordination of recovery teams during the process
Manage execution of all remediation steps and corrective action plans from control review findings to implementation
Coordinating the development, documentation, communication, testing, enforcement and maintenance of Disaster Recovery (DR) plans
Drive the development of and manage processes to identify and evaluate operating unit’s risks and risk and control self-assessments
Performing periodic gap analysis to ensure recovery plans are consistent with expectations, SLA's and OLA's
Recognizing and identifying potential areas where existing disaster recovery policies and procedures require change, or where new ones need to be developed
Participate in the design/implementation of key operations processes to support Problem & Incident, Change and Release Management
Providing metrics for analytical management reporting to help improve productivity and availability
Providing education, mentoring, guidance and thought leadership of DR plans, processes and procedures
Maintaining a single point of DR contact for IT teams and business units and establish strong relationships with key functional stakeholders including first line of defense business lines, Risk, Compliance, and Internal Audit Instill confidence by demonstrating credibility and expertise on control issues
Provide TIO with Disaster Recovery SME advisory service, adopting a partnership approach, in order to minimize risk and offering solutions to mitigate and lessen the cost of risk
Maintain the highest level of personal integrity in all dealings thereby mitigating reputational risk to MUB
Train others on the Disaster Recovery and Risk Control methodologies and reinforce an inherent culture of accountability and ownership for implementation and execution of controls across all levels and functions within the organization
Consolidate reports for senior management for KRI/KPI as well as reporting project-based updates
Education: Bachelor’s Degree in Information Systems, Computer Science, Business or related discipline; Master's preferred
Certifications: Disaster Recovery International Institute or Business Continuity Institute certification or progress towards certification; ITIL certification preferred
5-10 years of related experience within a large financial services firm or advisory/consulting firm including experience as an internal auditor and or public accountant or compliance officer
15 - 20 years of progressive experience in Information Technology
Minimum 8 - 10 years of experience in the direct management of Corporate Disaster Recovery initiatives and processes
Minimum 5 years of contingency planning experience as well as relevant work experience in Data Center Operations, Network Services or Platforms
Knowledge at the expert level of Disaster Recovery processes and methodologies
Financial Services industry strongly preferred
Understanding of respective industry best practices (e.g., ISO, COBIT, ITIL)
Knowledge of technology risk management policies, methods, standards, processes, governance models, and industry standard risk analysis approach
Knowledge of current industry trends in Information Risk and Disaster Recovery management
Expertise in planning, organizing and directing the testing of emergency response, recovery, and business resumption procedures
Expertise in performing risk analyses and impact analyses
Excellent interpersonal, written and verbal skills with the ability to effectively communicate with individuals at all levels within the company
Proven ability to assume leadership role in a crisis event
Demonstrated ability to facilitate groups through complex technical decisions and build consensus around technical direction
High level of analytical and problem-solving abilities
Ability to travel to data centers and recovery locations
Ability to respond to disasters 24x7
Self-motivated with the ability to work independently and within a virtual team

Disaster Recovery Coordinator Resume Examples & Samples

Make recommendations regarding recovery strategies and resources to resume IT operations after a disaster
Coordinate, develop and maintain IT Disaster Recovery Plans (DRP) across Gildan business units to ensure that essential business operations have appropriate failover capabilities during a crisis
Assist establishing the time objectives and recovery point of acceptable recovery for infrastructure and applications
Prepare procedures for disaster recovery exercises, scenarios and documentation
Direct, coordinate and document the activities of members of the recovery team disaster in regards to the development of recovery procedures
Execute and guide annual recovery exercises assessing the effectiveness of the recovery plan and procedures
Evaluate disaster recovery exercises and to share the findings of evaluations, including improvement opportunities to management
Participate in the IT change control process and ensure all application/platform changes are tracked and updated appropriately within the respective DRP documents
Ensure all required documentation related to operations and changes management is properly captured as it relates to disaster planning, testing and auditing activities. Assist establishing procedures as required
Maintain and update documentation and ensuring that it complies with the established standards
Maintain an inventory of assets to be recovered in the event of a disaster
Maintain the recovery plans to ensure of its continuous improvement
Initiate and conduct periodic reviews of the disaster recovery plan with team members

IT Disaster Recovery Manager Resume Examples & Samples

Demonstrable experience of working in a strategic Disaster Recover (DR) role suitable to a FTSE100 business
MUST HAVE Strong Disaster Recovery experience within an ITIL based environment .
Experience of aligning Continuity plans across a large organisation
50% off our Home, Motor and Pet insurance

Disaster Recovery Consultant Resume Examples & Samples

Determine, analyze and mitigate risk associated with business continuity
People management
Status reporting
Low and high level design and estimation
Working with the delivery team

Disaster Recovery Manager Resume Examples & Samples

Conduct audits, assess back-ups, GAP analysis, perform tests to make sure data can be retrieved
Job breakdown: 30% Mgmt and 70% Projects or hands-on type work
Design disaster recovery and contingency plans for data back-up and recovery
Set policies for data center operations and emergency data recovery procedures
Responsible for auditing and validating data recovery archive procedures which are administered by IT Operations in concert with IT Security, Legal, and IT Systems Management
Responsible for the risk analysis process against corporate functional areas to identify points of vulnerability and recommends disaster avoidance and reduction strategies
Analyzes environmental and equipment configurations for critical resources; recommends disaster avoidance measures and improved backup capabilities in partnership with the Data Center Operations and Systems Management group
Assists business process owners in establishing / maintaining their individual department/group business recovery procedures and works with business process/department owners to test their department/group recovery plans on an annual basis
Assures records required for recovery are properly maintained in a Vital Records program
Establishes disaster recovery testing methodologies; plans and coordinates the testing of recovery support and business resumption procedures in different functional areas
Assures that recovery procedures are effective for the restoration of key resources and for the resumption of critical business processes
Develops corporate emergency response procedures; distributes and updates emergency procedures to reflect changes in staff size, location, organization, and home office facilities
Maintain project status and provides timely updates on project milestones
Continually build knowledge and proficiency in Business Continuity concepts and lifecycle
Manage regular updates of contracts and emergency IT crash kit requirements
Develop training and briefing materials to educate and inform the Business and IT leadership staff on business continuity planning, emergency response leadership and support operations
Responsible for the disaster recovery training for staff members in all functional areas
Provides instructional and informational materials on how staff business / IT associates are expected to respond during an emergency event
Develops and maintains standards and procedures for disaster recovery documentation
Maintains a library of recovery support and business resumption procedures

Technical Program Manager, Disaster Recovery Resume Examples & Samples

Manage cross-functional Disaster Recovery projects in a matrix organization
Provide hands-on project management during all phases of the project lifecycle with an emphasis on communication to project sponsors, stakeholders and project teams
Collaborate with technical teams to develop and maintain end-to-end project plans, ensuring on-time delivery. This may include writing requirements, use and test cases as well as support and escalation plans
Prioritize projects based on impact level and leverage data to drive prioritization decisions. Foster a culture of data driven decision-making
Communicate progress to plan on projects to Program Manager on a regular basis, ensuring that team members are kept up to date on the health and status of the project
3+ years experience program, project, or technical management
3+ years experience working on datacenter/infrastructure implementation projects with an eye toward business continuance and disaster recovery
2+ years experience in system administration or datacenter infrastructure in an IT environment
Experience understanding application requirements and translating needs into DR requirements
Experience in relationship building and collaboration with cross-functional teams
Knowledge of Project Management tools and methodologies
Experience with Security processes and procedures

ITO Disaster Recovery Resume Examples & Samples

Work with IT Leadership and other key stakeholders to develop and implement a comprehensive IT Disaster Recovery program for SAIC Enterprise-wide
Maintain disaster recovery program strategy (forward looking roadmap) aligning services and portfolio components to the strategy
Coordinate ITO resources that will be required to maintain an operational Enterprise-wide DR program, and plans for the restoration of mission-critical business applications
Ensure that technology platforms have back-up and off-site storage strategies in place to support program goals
Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged system outage or declared disaster
Collaborate with Customer Groups and Service Lines teams to identify and plan mitigation efforts, business continuity recovery strategies and necessary resources to execute continuity procedures. Ensure that resources, dependencies, risks and constraints are aggressively managed in a timely fashion
Collect and organize information about current systems to create an inventory of systems and applications, with hardware, software, and network requirements, as well as inter-system dependencies clearly identified for DR purposes
Identify, track, prioritize and drive resolution of program level issues, leveraging lessons learned from prior experience with globally distributed IT systems and services
Coordinate the implementation and reporting of recovery infrastructure and processes
Conduct DR operational review meetings with delivery and business key stakeholders
Ensuring that IT supported applications, where appropriate, have a fully documented, and executable DR plan that contains all of the required information, reflects current conditions from an IT infrastructure recovery standpoint, and is able to support the recovery objectives of the organization. IT DR Testing Planning & Execution
Coordinates and manages actual, scenario-driven DR exercises as well as tabletop or simulated exercises with both business and technical staff
Actively manage and coordinate testing schedules, objectives, exercises and post mortem reviews
Manage scope, identify and track milestones and budget across program and projects to ensure completion of program/project goals
Develop and provide direction and guidance to team in developing appropriately structured and detailed program/project plans
Bachelor’s degree in Computer Science or equivalent education required
Minimum 9 years of experience in an IT Disaster Recovery role
Minimum 9 years working in a large globally distributed enterprise
Experience with ITIL and/or ITSM is highly desired
PMP Certification a plus
Experience working in a highly regulated industry
Ability to identify and understand organizational risks and vulnerabilities and develop resilience strategies and response, restoration, and recovery plans to lower risk
Knowledge to build and mature a disaster recovery program and organizational framework based on an industry accepted capability maturity model
Demonstrated ability to lead risk and threat assessments to identify inherent and acquired vulnerabilities that may negatively affect the company, its resources, or reputation
Judgement and business acumen to recommend new or modifications to existing controls, mitigations, or management processes to lower risk and increase organizational resiliency against the most likely and highest impact events
Experience developing a Business Impact Analysis (BIA) to quantify and qualify potential impacts of events on the company and its operations to prepare Recovery Time Objective (RTO) and Recovery Point Objective (RPO) that meet business needs and contractual obligations
Ability to develop and drive DR strategy as well as write, communicate, facilitate, and present to all levels of Information Technology leadership and staff
Ability to recommend continuity and recovery strategies and complete a cost benefit analysis to compare the cost of implementing business continuity strategies against the value of the assets at risk
Experience and crisis-tested judgement to develop, implement, and exercise plans to provide for a coordinated, timely, and effective response to situations
Knowledge and communications skills to document myriad processes and procedures to advance the recovery of time sensitive processes by, with, and through plan manager, incident responders, and senior business leaders
Knowledge, skill, and ability to establish and maintain an enterprise- wide awareness program and serve as a subject matter expert
Ability to establish and lead an exercise, testing, maintenance, and audit program to establish leadership confidence in a predictable and repeatable performance of recovery activities throughout the organization
Working knowledge of certification and accreditation processes in situations where IT DR plans have to be independently assessed and certified against enterprise-wide criteria and, in some cases, legal/regulatory obligations
Detailed knowledge of compliance practices, corporate policies, laws and regulations governing BCP/DRP
Problem analysis and resolution: ability to analyze complex issues and translate into clear and concise reports to facilitate decisions required from senior management; collect data, establish facts, and draw valid conclusions
Excellent written and oral communication, presentation, and organizational skills
Excellent interpersonal skills (credible, cooperative, and supportive); builds trust with relevant stakeholders, and other business leaders to support plan development, maintenance, testing, and execution
Ability to lead projects and work autonomously with minimal supervision
Proficient in Microsoft Word, Excel, PowerPoint, Visio
Experience with MS Project preferred

Disaster Recovery Coordinator Resume Examples & Samples

Development – Direct or assist in the development of disaster recovery strategies, solutions and plans ensuring that information technology is capable of executing an effective recovery process in response to a business interruption or disaster. Work with management to identify and implement controls and mitigation strategies for reducing risks to acceptable levels. Discover and report IT recovery gaps and work with IT partners to develop remediation solutions for discovered gaps
Administration – Coordinate routine updates to DR runbooks. Maintain and update the enterprise master application recovery list. Review a statistical sample of DR runbooks for quality, using a pre-defined standards checklist. Work with IT to remediation findings in DR runbook quality. Report DR program status on a regular basis using Key Performance Indicators (KPIs) defined by the enterprise BCRM organization. Support internal and external audit requests and regulatory examinations
Education/Communication – Provide training to IT partners and others within TCF as needed on methods/processes for determining recovery gaps and DR leading practices
Change Management – Assess the business continuity impact of proposed technology changes and ensure adequate recovery/risk mitigation practices are integrated while coordinating logical revisions to existing plans and procedures. Involve other BCRM coordinators where proposed technology changes lead to business changes affecting internal customers and processes
Testing – Coordinate and plan periodic tests of the recovery of critical applications and infrastructure. Coordinate participation of validating business units. Document the results of DR tests. Identify and communicate recommended enhancements to the plans and procedures. Develop post-test action plan, accountabilities and target dates. Assist in scheduling tests with service vendors and downstream third parties who require testing with TCF or where TCF requires testing
Incident Response -- Provide 24x7 rotational on-call support to TCF business units, senior management and the enterprise Crisis Management Team for any emergency or test requiring activation of DR plans. Provide backup operational support to other BCRM Coordinators when requested by the VP, BCRM
Four-year college degree
7+ years of IT experience
3+ years of technical disaster recovery planning
Core project management experience of complex mission critical programs
Experience in evaluating application recovery time capabilities and data recovery point capabilities
Experience in defining IT dependencies and mapping the same to processes and infrastructure
Prior experience in the successful development and implementation of technical disaster recovery solutions
Ability to work in an environment that requires flexibility and sound judgment
Results oriented, forward thinking, professional and organized
Professional certification in a Business Continuity discipline (MBCP, CBCP, MBCI, SBCI, ITIL) Foundations or equivalent work experience with objective of obtaining certification after hire
3+ years of experience in financial institution operations, consulting, compliance, auditing or other comparable area
Technical systems architecture (replication techniques, backup configuration, web-based systems, cloud technologies, virtual systems etc.)
Technology recovery processes
Mainframe and distributed computing systems
Risk management principles

Sxxi Disaster Recovery Administrator Resume Examples & Samples

Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery
Reviews the testing and implementation of software, data systems, and data networks to ensure that the integrity and security of electronic data and data systems are adequately protected
Facilitates the preparation of an organization-wide business resumption plan
Configuration Management
SDLC Knowledge
Documentation/Technical Writing

Technology Disaster Recovery Team Lead Resume Examples & Samples

Day to day oversight of the Technology Disaster Recovery team members in the Budapest office
Support the Global Disaster Recovery Program Manager in the development of the annual program scope and schedule of events
Perform event management role for Morgan Stanley Datacentre Recovery testing, often planning multiple events in parallel
Work closely with the various Technology Engineering teams, Application Development, Business Continuity Management, IT Risk, and the global TechDR team to progress and complete the Firm?s Disaster Recovery Testing Program
The candidate will work on Disaster Recovery related projects
The candidate will be required to perform table top recovery exercises, engage with senior technology leaders and provide structured updates on both event and program status
Supporting the development of a future state recovery and resilience testing portfolio, cyber recovery capability validation and self-service solutions
Provide input to the tooling, documentation and recovery plan templates as well as providing regular training and engagement sessions with the teams engagement points
Perform a leading role in the planning, coordinating and testing for large scale application and system recovery for Morgan Stanley Technology locations, including; interfacing with Mainframe, Networking, infrastructure teams and the crisis management team (Note: Events are generally conducted during weekends (Friday/Saturday/Sunday))
Communications including kick-off and ongoing to a large audience of Technologists for planning and organizing DR events
Preparation for testing events through review and Quality Assurance of test plans and run-book documents with infrastructure teams
Review the IT technical and people recovery plans to ensure soundness, meeting regulatory and internal/external audit requirements and coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
Support and participation during actual recovery events as necessary
Follow-up for completion of TechDR Governance requirements other than testing e.g. application recovery documentation, metrics development and distribution, post-test follow-ups and documentation
Provide consultative services regarding Disaster Recovery best practices to internal engineering and application teams when requested
At least 7 years of experience in IT
Experience leading technology and/or project teams
Any security or cyber related background an advantage
Day to day people management responsibilities
Experience in a Disaster Recovery or Technology Project Management role
Experience leading and contributing to Technology project management
Awareness of industry best practices for Technology DR planning and BCM
Data Analysis and presentation

Business Continuity & Disaster Recovery Manager Resume Examples & Samples

Develops, coordinates, and maintains comprehensive business continuity and disaster recovery plans to ensure the ability to for the office, firm, and/or technology platform to recover in the event of an unforeseen disruption
Establishes testing methodologies; plans and coordinates the testing of recovery support and business resumption procedures in different functional areas
Assures that recovery procedures are effective for the restoration of key firm resources and for the resumption of critical business processes
Develops strong relationships with Executives, Information Services, ATOS, Department Heads, and other business continuity and disaster recovery stakeholders to ensure an integrated approach to both planning and incident response activities
Provides expert guidance to and coordinates the efforts of relevant office, firm, and department leaders in developing and documenting recovery procedures
Produces documentation, provides policy training, and arranges training for recovery procedures to employees
Performs risk analysis to identify points of vulnerability to assess the firm’s resilience to withstand business disruption and recommends disaster avoidance and mitigation strategies
Audits Business Continuity and Disaster Recovery Plans, documents preparedness status and reports to management
Participates in client audits regarding area of expertise
Tracks status of agreed remediation items to closure. Analyzes environmental and equipment configurations for critical firm resources; recommends disaster mitigation measures and improved backup capabilities
Reviews changes in GGP resources and environment to assure the effectiveness of the recovery procedures and backup capabilities
Assists incident response team members during a disaster in the implementation of response and alternate operating strategies. Acts as a resource during an emergency

Manager, Disaster Recovery Resume Examples & Samples

Act as Point Person for BI resource demand & supply
Maintain and provide information about current projects and potential future projects
Understand capabilities (skill sets) and monitor utilization and group's bandwidth by week
Manage individual workload for a team of 80+ with wide range of skillsets including Business Solution Managers, Information Architects, Data Analysts, ETL/BI/UI Developers and Data Operations people
Track team and individual schedule adherence related to project assignments
Understand project budgets that drive / fund resource needs
Provide management with detailed reports on project estimates and actuals, project budget utilization, and team billable versus non-billable time
Identify new resource needs and the procurement of contractors for long and short term needs
Work with department managers & leads of various groups to staff projects with appropriate resources promptly and accurately
Monitor all metrics related to staffing and utilization; reviewing metrics with team leads and other stakeholders on a consistent basis while helping drive strategic growth
Working in close collaboration with Finance and HR teams improve resource efficiencies with effective forecasting, skillset analysis, bandwidth and capacity plans
Ensure accurate time reporting to approved projects only
Ensure completeness and accuracy of invoice coding for consultant positions in the BI group
Bachelor's degree in Management Information Systems, or equivalent education and experience
5+ years in a resource management role in an IT group
Experience with PlanView or HP PPM or similar system
Good public speaking and presentation skills
Proven leadership skills in personnel management including the following attributes: efficient, collaborative, candid, open, and results-oriented
Ability to pay attention to details and be organized
Ability to project professionalism over the phone and in person
Strong knowledge of using Microsoft Excel
Solid understanding of various Software Development Life Cycle & associated skillsets
Experience with staffing Business/Intelligence/Analytics/marketing projects
Understanding of various resource skills required for delivery of BI/Analytics./Marketing solutions
Knowledge of DataWarehousing, Marketing & Business Intelligence/Analytics technologies & processes
Strong Analytical skills
Extensive IT Change, Issue & Risk Management experience

Cybersecurity Disaster Recovery Manager Resume Examples & Samples

Provide leadership in assessing, developing and implementing a Business Continuity (resiliency) and Disaster Recovery (restoring) program for the organization
Provide management and leadership for BC/DR planning efforts with a major focus on assuring the adequacy of contingency plans for Critical applications
Provide leadership in coordinating, assessing, developing & communicating disaster recovery requirements and contingency plans to protect the organization in the event that facilities or technology resources are unavailable due to an unforeseen disruption
Responsible to ensure compliance with Business and Regulatory requirements
Provide program leadership across technology groups, business and business IT groups
Interface with stakeholders at all levels of the organization
Develop resource requirements plan
Coach and mentor less senior Cyber Security employees
Significant experience and understanding of Disaster Recovery and Business Continuity Lifecycle Management
Experience leading and managing staff
Experience with cost requirements, management and budget
Experience establishing and leading an enterprise level Disaster Recovery program
Excellent oral and written communication skills required to communicate at all levels of the organization
Continuous awareness and understanding of industry recovery solutions
Experience with business continuity program life cycle plans and source deliverables
Understanding and experience with applicable compliance (federal, state and local laws, regulations, and ordinances)

Disaster Recovery Coordinator Resume Examples & Samples

Writing, reviewing, and implementing strategic, mitigation, recovery, or operational plans
Providing guidance for emergency plan development to include outreach and training on emergency planning topics
Facilitating work groups with diverse stakeholders to include sharing information, making decisions, and implementing strategies
Graphical and other alternative communication methods to diverse audiences
Working productively with diverse stakeholders, including tribal communities, limited English proficiency communities, individuals with access and functional needs, and others
A list of three professional references. Please include at least two past/current supervisors, one peer and subordinate if applicable. For each reference include the following
Professional Title
Daytime Phone Number
Email Address

Disaster Recovery Program Manager Resume Examples & Samples

Interface with executive management for strategic planning and policy determination
Lead, guide and support the disaster recovery efforts, including strategy, development, training, testing and execution
Provide leadership and guidance to IT Applications to facilitate achievement of their goals and expectations
Establish and maintain strong business relationships with recovery vendors
Responsible for continual review of best practices and industry trends
Development and implementation of a yearly budget plan in conjunction with senior leadership
In the event of an interruption in business, lead and support the execution of the plan
Manage contractual agreements for disaster recovery services including request for proposals. Ensuring that such contracts are in place and reflect current technical configurations as well as provide sufficient capacity for testing and recovery
Develop, test and maintain detailed emergency response, command and control procedures
In the event of the need to execute a recovery plan, coordinates the establishment of the command center. Define strategy for initial on-site activity including identification of appropriate methods for protection of assets including equipment, premises, and documentation
When a disaster occurs, directs the disaster recovery efforts, including the crisis communication plan and document recovery process
Ensure corporate awareness of disaster recovery program
Develop and implement testing strategy that addresses critical systems including definition of exercise goals and objectives based upon test results and feedback, revise disaster recovery plan
Define, implement and maintain plan approval process
Establish, implement and maintain plan audit program (self-audit policies and schedules)
Establish and implement method of ensuring that new equipment, processes, services and systems are addressed from a disaster recovery perspective
Responsible for continual review of best practices in the industry
Bachelor’s Degree or at least 5 years of Disaster Recovery experience to include
Strong technical knowledge of enterprise applications, tools and operating systems, including: Windows, Mac OS, MS Office, MDM tools, ServiceNow, AD and GPOs, conferencing systems, file sync and share tools, etc
Experience in internal, external, and Sarbanes-Oxley audits

Technical Manager Business Continuity & Disaster Recovery Resume Examples & Samples

Identifying critical aspects of VZW Network operations (i.e., business functions, technology systems, primary facilities, and vendors)
Identifying preventative measures to minimize the likelihood of a disruption to operations, and coordinate implementation of these measures with the appropriate departments
Developing and enhancing BC/DR plans with an emphasis on technical systems that are most critical to VZW Network operations
Coordinating exercises of BC/DR plans and teams, to ensure recovery capabilities are actionable and effective
Providing leadership support during actual incident responses, to include onsite support, as appropriate
Supporting BC/DR outreach activities, by providing technical BC/DR subject matter expertise to sales teams for customer meetings, industry and conference presentations, and responding to customer inquiries

Disaster Recovery Program Resume Examples & Samples

Capacity to communicate technical ideas in a non-technical manner
Wide-ranging understanding of banking processes and the financial services industry as a whole
Ability to produce high-quality documents, presentations, and analyses
Robust understanding of disaster recovery strategies
Familiarity with the banking/financial services regulatory environment
Certified Business Continuity Professional (CBCP)
Certificate of the Business Continuity Institute (CBCI)
Six or more years’ experience in Disaster Recovery (DR), Information Technology (IT) or Business Continuity Planning (BCP)
Three or more years’ project or program management experience
Masters or advanced degree preferred

IT Disaster Recovery Program Lead Resume Examples & Samples

Acquainted with the FFIEC I.T. examination handbook for business continuity planning
Knowledge of Business Continuity Planning and Disaster Recovery frameworks and principles
Experience in organizing, authenticating, and executing disaster recovery drills
Proficiency with the Microsoft Office suite of products
Knowledge of the development, application, and authentication of disaster recovery strategies
Well-developed facilitation and presentation skills
Professional certification(s) preferred in lieu of an advanced degree
Three or more years’ experience with disaster recovery strategy creation as well as program/plan development and implementation
Bachelor’s degree in business, accounting, finance, emergency management, or related fields
Three or more years’ experience in banking/financial services with concentration in operations, information technology (IT), or risk management

Disaster Recovery Coordinator Resume Examples & Samples

Collaborating with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures
Establishing and maintaining the overall plans for executing all DR procedures and understanding their interdependencies
Collaborating with IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained and tested, as part of the regular operational life cycle
Developing and delivering all testing necessary for a successful DR execution and acting as a liason for auditing and examining DR processes
Experience with virtualization technologies such as VMWARE along technologies such as Recoverpoint and Site Recovery Manager
Experience in the creation of disaster recovery processes, DR Runbooks, and experience with technical writing

Disaster Recovery Administrator Resume Examples & Samples

Plan for, facilitate and report the status of IT Disaster Recovery Testing for PTL and PL Globally
Assist with the planning and scheduling of Disaster Recovery tests
Participate in and/or lead DR tests as required
Document DR testing results and collect test “sign-offs”
Work with IT and Business leads to identify defects and drive remediation
Plan for and participate in Data Center activities
Work with team to monitor the Green Hills physical space including power, A/C, fire suppression, ensuring that all documentation is kept current
Ensure that Green Hills Data Center equipment inventory is up-to-date
Assist IT Teams during system outages or disaster recovery events
Work with IT groups to ensure DR Replication and system health metrics have proper alerting mechanisms
Ensure DR documentation is up-to-date
Associate's degree or equivalent IT training required. Bachelor’s degree in a related computer field is preferred
Certifications in Business Continuity/Disaster Recovery (ABCP, CBCP) a plus
Green Belt and/or Lean Certification preferred
Two years of utilizing project management processes is a plus
Advanced knowledge of MS Office is a plus
Fundamental awareness of the following
DB2, Oracle and SQL databases
Storage solutions (IBM, EMC, NetApp)
Replication technologies (SRDF, IIDR, Global Mirror, Informix)
Demonstrated understanding of Penske processes such as: Penske Change Control, PDP and PIP
Know how to break technical solutions into logical units and have the ability to explain or demonstrate to others
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

Disaster Recovery Manager Resume Examples & Samples

High Self Awareness and Emotional Intelligence Skills
Good communication capabilities
Good leadership capabilities
Independent
Ability to organize and reach across organizational entities
Embraces challenges to achieve/sustain account quality, service commitments, documentation standards, compliance and audit readiness

Disaster Recovery Coordinator Resume Examples & Samples

Assist the office BCP Coordinators with IT DR documentation for their Business Continuity plans and coordinating business testers during continuity and recovery testing
Assist with development and regular review of O&S BCP Planning and documentation. Will include working with O&S Team Managers to develop alternate staffing plans
Assist in documenting and follow up on disaster recovery and high availability findings, tasks, and issues. This may include using Service Desk Manager to search Change Orders, Request tickets, as well as maintaining status in SharePoint
Schedule and facilitate conference calls including WebEx meetings
Create and maintain disaster recovery and high availability testing and metric reports
Create and maintain Change Orders and requests for DR test activities and issue remediation via SDM
Ensure required business contingency and disaster recovery documentation is distributed and available for Client Offices IT teams
Monitor and review documentation of production and disaster recovery technology infrastructures to ensure existing documentation is current and relevant
Help develop a Quick Reference Document for Office DR to assist in actual disaster situations
Participate in DR testing and recovery activities. Will include some non-business hours and weekend work
Data entry and analysis for HA Audit results
Learn how to use CPO Tracker documentation tool and drive improvements to DR documentation generation
Utilize Microsoft Project to help maintain and update DR Test Project Plans
Keep DR Application list and calendar in SharePoint up-to-date
3+ years in Disaster Recovery /Business Continuity experience required. Global experience a plus
Experience using Microsoft SharePoint
Experience using the Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent communication and documentation skills; Must be able to communicate professionally, lead conference calls and meetings
Ability to be self-directed when required; Self-starter
Demonstrated strong proficiency in interpersonal and communication skills including oral and written English

Principal Disaster Recovery Engineer Resume Examples & Samples

Work with the business to understand applications and the corresponding DR and backup requirements
Document key business DR & Business Continuity (BC) requirements
Work with all aspects of the business to determine the various DR scenarios that would most likely occur. Identify and document the appropriate DR response plans
Modify DR solution to align with DR & BC business requirements
Ensure contractual and compliance requirements are met
Lead DR & BC related projects spanning all technology verticals including storage, backups, virtualization, compute and network
Perform lead role in automating DR plans using tools including SRM, VRO, VRA and other tools as necessary
Report on the project status and activities to Sr. Management
Identify and implement DR enhancement projects that align with business and architectural principles including simplicity, minimized costs, scalability and more
Document SOP’s, MOPS, and Polices in order to operationalize DR & BC plans
Work with all business units as relevant to determine the business related impact and necessary adjustments that would be needed in the event of any sort of DR or BC scenario
Lead testing/verifications efforts
Coordinate cross-functionally to meet and understand backup requirements
Experience working across all business units in an organization to understand and define DR policies and plans
Experience serving as technical project lead and project manager over DR related projects
Strong SRM experience is a must
Strong automation development experience with SRM, vrealize orchestrator (javascript), and REST API integrations
Experienced working and practical knowledge(mastery not required) in multiple technology verticals including VMWare Vsphere/ESXi, windows, linux, storage, backups, networking and security
Enterprise data center experience

Disaster Recovery Site Supervisor Resume Examples & Samples

Work with the client to ensure all requests are satisfied in a timely manner
Facilitate team and client meetings effectively -- hold regular staff meetings
Facilitate the use of personal/holiday time with staff
Available via phone/pager for offshift hours support as needed
Travel may be required for Training, Site visits, DR Tests/Events, etc
Understand how to communicate difficult/sensitive information tactfully
Act as liaison with Human Resources and Management
Maintain current knowledge of basic tape and/or print operator commands in order to assist/train staff
Remain current with all procedures and provide input to client and management as appropriate
Understand and utilize tape library and/or print tools to assist with basic and complex tape and/or print operator functions
Understand and utilize communication and work tools (phone, e-mail, turnover tools, fax, client training tools, other client specific work tools, etc.)
Maintains employee schedules and schedules staffing as needed (According to Business Resiliency Services customers' requests or DR Test schedules) or requested for security escorts
Performs all HR related employee matters (interviews, hiring, counseling, performance evaluations, salary increases, terminations, etc)
Ensures all operators have taken any pending or available Portable Media classes and education is up to date
Oversee all activities performed by Pomeroy, ensuring all process and procedures are followed
Implementation and education and of new processes and procedures
Provides suggestions for improvements / positive recommendations to existing processes (i.e. CIP)
Creates action plans for process or execution errors as needed
Attend meetings on request with Business Resiliency Services Program Advisors and Customers i
Manage all "events folders" ensure all documentation documented in current processes is included to ensure compliance
Perform walkthroughs / sweeps of staging area and any area Portable Storage Media is kept or being stored
Provides security escort services for CE's/Service Technicians within the Raised Floor areas supported. 24 hours' notice should be required for escort events to ensure event does not interfere with media handling/management and any previously scheduled escort requests
Interface with Program Advisors as needed
Moderate to difficult computer skills, experience using Excel and Word is required
Ability to use email, communicate effectively both verbally and written
Ability to follow detailed processes/instructions is required
Enjoys Working in a Fast-paced Environment
Knowledge of Computer Hardware and Related Services
3 years of experience with supervision/management is preferred including a broad knowledge of service delivery with strong leadership skills is expected
Perform additional tasks and/or duties as assigned by management

Disaster Recovery Engineer Resume Examples & Samples

Analyzes business requirements to prioritize, design and facilitate appropriate disaster recovery strategies for the organization
Collaborates with rest of DevOps to develop, implement and maintain technical policies, processes and procedures to ensure continued operation in the event of interruptions or disaster
Supports all activities related to disaster recovery processes, including recovery, continuity planning, recovery support, and distributed systems recovery
Tests new disaster recovery policies and procedures and identifies any existing policies and procedures needing revision or retirement
Works in an Agile environment with multiple organizations across time zones
BS in Computer Science/Equivalent Degree or related experience
Experience with Production SAAS
3-7 years DevOps or Linux admin experience
Work well in a very fast-pace environment
Familiarity with disaster recovery requirements derived from HIPAA and ISO 27001
Great verbal and written communication skills
Efficient and skilled team player to deliver combined results
Programming and/or various scripting skills (used in automation)
Good understanding of networking
The ability to pick up new technologies quickly and rapidly deep-dive
A strong preference for collaborative teamwork and work/knowledge sharing
Experience developing disaster recovery policies and procedures for hosted, and cloud based applications including current technologies such as AWS solutions, RDS, Elastic Search, and Ansible
Previous experience managing ongoing testing of disaster recovery procedures
Work closely with cross functional teams to gather requirements and execute strategies

Disaster Recovery Manager Resume Examples & Samples

Develop awareness of departmental and business unit strategy to appropriately align service delivery
Manage and maintain the Disaster Recovery Strategy for QBE EO in order to ensure that all business IT applications are protected in the event of disruption and business continuity protected
Develop and maintain an annual testing schedule to include all BIA items inclusive of third party testing
Chair the Disaster Recovery Collaboration Meeting (DCRM) to ensure these are effectively run to meet business needs
Participate in internal meetings in order to share and develop strategy, knowledge and best practice
Positively promote the department, division and company as a whole, in order to maximize brand leverage

Temporary Disaster Recovery Consultant Resume Examples & Samples

Working with state and local governmental entities to document damages and costs
Facilitating the transfer of project related documentation to FEMA
Communicating progress of projects, problems, and resolutions to clients
Identifying policy or program related compliance issues
Making recommendations for and coordinating resolutions and improvements
Attending meetings and conferring with officials from FEMA, state and local municipalities
Communicating and interacting with local officials on a daily basis; communicate issues and status with federal and state partners
Providing administrative and clerical support of project-related activities
Performing site inspections to verify Scope of Work Completion
Reviewing and processing payment requests while ensuring compliance with all applicable Federal and State of Texas requirements for Federal Grants
Perform review, reconciliation and accounting procedures in accordance with firm standards and in an accurate, thorough and timely manner
Bachelor’s Degree. Focus in Accounting, Business, Construction Management or related field is a plus
Ability to learn and apply policy to specific circumstances
A team player with a positive attitude & strong client focus
Superior client service and communication skills with a demonstrated ability to develop and maintain outstanding client relationship
Must be organized and be able to handle multiple tasks
Must be able to work in a fast paced environment
Experience using the Microsoft Office Suite (Excel, Word, etc.)
Provide administrative and clerical support of project-related activities
Strong critical thinking abilities

Disaster Recovery Resume Examples & Samples

Coordinating, create, develop, drive and maintaining DR plans across all TSYS business units to ensure that essential business operations have appropriate failover capabilities during a crisis
Create concise documentation, where the content is direct, easy to maintain, and comprehensive for all levels of business and technology management and organize the documentation for a DR situation, utilizing best practices and standard templates provided through the DR/BCP Standards committees
Participate in the technology change control process to ensure all application/platform changes are tracked and updated appropriately within the respective BCP/DR documents
Lead and guide the Disaster Recovery Exercises annually, develop plan to produce application specific recovery plans, processes, outlining management response, communication, and coordination for events affecting the production data centers
Work closely with the BCP organization to ensure there are proper BIA’s with executable plans across the business for the diversity of events, from offices outages to full disasters
Research necessary supplemental information, as needed, by consulting with business and IT teams
Conducting exercises to test BCP/DR technical plans across all business functions recognizing the potential impact to the business of test failure
A willingness to roll up their sleeves and create/develop the roadmap, capabilities, processes etc. necessary to protect the overall business applications and systems
Must have experience with larger businesses in the transaction space with multiple Data Centers
CBCP or MBCP certification and knowledge of BC/DR planning and implementation practices
7-10 years in the development of business-oriented, DR plans
7 years in technology project management or business analysis outside of the BCP field
Strong technical knowledge necessary to support the creation of plans to ensure the technical recovery and failover of IT infrastructure and operations following a significant business interruption
A background that supports understanding multiple segments of a standard business structure, along with experience translating business needs into requirements
Superior problem solving, communication, and negotiation skills, including effective leadership, planning, and motivational capabilities
Understanding of Virtualization technologies and monitoring including VMWare, Hyper-V and Veeam preferred
Understanding of Storage Networks including Dell/Compellent, EMC and other market leading technology preferred
Understanding of Telecommunications and Data network transports TCP/IP preferred
Strong understanding or Microsoft software: Server 2012 R2/2008 R2, SQL 2008/2014/2016, Active Directory and GPO preferred
Understanding of Linux preferred
BA/BS Degree; (Business, Engineering or associated technical field)
Member of DR/BCP work groups, committees, councils
5-7 years of accredited DR/BCP certifications
Bachelor's Degree
Relevant Experience or Degree in: IT, Computer Science, MIS or Business or equivalent work experience, such as relevant technical background and/or work product/SME knowledge in lieu of a degree
Typically Minimum 6 Years Relevant Exp

Disaster Recovery Manager Resume Examples & Samples

A bachelors degree in computer science, information systems, information protection (information security), or a related IT field is required. Certification in CBCP or CFCP is preferred
Require 10+ years of experience in IT operations implementing and supporting web and middleware solutions in a data center environment. Must have 4+ years of experience dedicated to disaster recovery operations and management in the utilities or other similar industry. Need experience managing large projects, using standard methods and tools
Understanding of current recovery solutions, high availability architectures as well as distributed, midrange, and mainframe architectures is needed, as is knowledge of crisis communication solutions. Must know elementary IT network principles. Require excellent oral and written communication skills to convey plans, exercises, and activities. Must be able to interact with technical, non-technical, and management staff
Familiarity with disaster recovery program life cycle plans and source deliverables (e.g., risk assessments, bias, continuity planning) is essential
Ability to communicate orally with IT staff and management is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents
The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required
Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks
Work with Cybersecurity and IT management to ensure that the disaster recovery plans drive appropriate disaster recovery (DR) strategy and procedures
Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies
Establish and maintain detailed DR communications and command and control plans through a change management process
Work with the IT and Cybersecurity technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle
Develop and understand all testing necessary for a successful DR execution
Schedule and lead all DR exercises
Provide ongoing feedback for risk management, mitigation, and prevention
Represent disaster recovery cost requirements in the annual budgeting process
Regularly report Disaster Recovery activities to upper management
Act as liaison for auditing and examination of disaster recovery processes
Help ensure compliance with all applicable federal, state and local laws, regulations, and ordinances

Manager Disaster Recovery Resume Examples & Samples

Develop and oversee the day-to-day management of the Disaster Recovery Program, in partnership with the departments, IT and Business Continuity Team, including developing, testing and on-going maintenance
Manage the testing and readiness of the Crisis Management Team and Woodbury Support Center
Lead the departments’ Analysts on day-to-day projects, administrative protocols and serve as a back-up to department leadership
Develop strong industry relationships with Business Partners, government agencies and other companies’ Disaster Recovery departments as well as strong working relationship with JetBlue’s Leadership and Crewmembers
Prepare executive presentation for executive management and BC Steering Committee outlining the corporate Disaster Recovery program’s progress and initiatives
Oversee, respond to, and manage logistics of critical crisis events to support the business, Operations and/or Crewmembers
Develop and conduct tabletop exercise for department specific plans and IOC
Participates on rotating on-call coverage by serving as a resource to Crewleader’s and Crewmembers to provide guidance in times of crisis
Manage business partners as they relate to Business Continuity and Disaster Recovery
Provide ongoing goal setting, coaching and development for direct reports
Create, implement, and manage ad-hoc projects as needed
Other duties/projects as assigned
Bachelor’s Degree required; preferred in Crisis Management, Business Continuity or related field
Five (5) of experience in the Business Continuity or Disaster Recovery field or related work
Experience in business continuity or disaster recovery program management
Experience in coordinating multiple projects
Experience in leading a team
Knowledge of PowerPoint, Outlook and Microsoft Office
Ability to handle stressful situations in a calm manner and provide leadership when needed
Ability for frequent overnight travel (15%)
Able to pass a ten (10) year background check and pre-employment test
Master’s Degree in Information Technology, Crisis Management, or Business Continuity
Prior experience in conducting full scale exercises and leading BC Steering Committee
Experience with coordinating multiple locations in disaster recovery
Experience deploying to command centers for crisis situations
Experience developing key industry (public/private) relationships
DRII Certification
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion

Disaster Recovery Engineering Lead Resume Examples & Samples

Degree in Computer Science, Information Technology, Engineering or related discipline
Certified Project Management Professional preferred
Ability to influence and build relationships with stakeholders at all levels
Excellent understanding of infrastructure technologies including storage, backup and virtualization
Strong organisational, planning, triaging, prioritizing and execution skills with the ability to lead, review and execute multiple strategic workstreams
Excellent written and verbal communication skills along with proven presentation abilities
Experience in disaster recovery or business continuity planning and a good understanding of applications and storage for critical systems
At least 7 years relevant post-qualification experience in the IT industry
Previous experience in operational support of mission critical services in large-scale environments, preferably mining/resources
Proven stakeholder management skills

Disaster Recovery Case Representative Resume Examples & Samples

Communicate with the homeowners, explain the NY Rising program, answer questions, and collect missing documents
Assist homeowners in completing/providing program required paperwork, which may include traveling to their home to collect the required paperwork
Assist in solving any design/permitting and construction issues
Review required verification information from the homeowners to ensure all paperwork is in accordance with program policies and procedures
Other duties that may be assigned as needed
Training on NY Rising program will be provided
High School diploma or its equivalent
5 years of related experience
1-2 years of applicant processing and/or case representative experience required
Demonstrated knowledge of and experience applying the requirements, policies and procedures of a housing rehabilitation program
Ability to articulate details of program in a manner understandable to variety of groups in person and over the phone
Ability to work successfully with socio-economic and ethnically diverse populations
Knowledge in best practices for customer service and experience in implementing such services
Knowledge of residential construction techniques, standards, as well as Long Island municipal codes, ordinances, regulations, and Authorities Having Jurisdiction (AHJ) as they apply to building construction
Ability to read and comprehend blueprints, specifications, plans, and detailed job orders
Ability to review, understand and articulate design/permitting and construction issues
Ability to review and analyze personal data such as tax returns, property deeds, and insurance/FEMA documents, etc
Skilled in multi-tasking, organizing and prioritizing work in a fast paced environment
Maintain confidentiality of program materials and homeowner personal information
Knowledge of and ability to use Microsoft Word, Excel, Outlook and Internet and ability to learn and use other software program as may be necessary
A flexible schedule that can accommodate some evening or weekend work as required
CDBG or disaster recovery experience preferred
Multiple languages
Driver's license and available transportation
Construction management, construction administration, and/or construction coordination experience is strongly preferred

Disaster Recovery Coordinator Resume Examples & Samples

Assist infrastructure technical groups, application development groups and application business owners with assessment of potential business impact, definition of critical time-sensitive functions and design, development and documentation of recovery plans
Recommend recovery options and assist with the implementation of recovery solutions
Develop schedules for training and awareness for teams supporting D/R efforts and solutions
Analyze, review, oversee testing (of) and provide regular verification reporting on data replication and integrity status of PHDC to WDC D/R replication and backup facilities
Report D/R Readiness progress and status to group management
Assist in performing Data Center recovery capacity planning, supporting the technical groups in existing capabilities and new initiatives. Ensure new services and applications are incorporated into Disaster Recovery as part of Production readiness
Work with the IT groups groups to develop and maintain viable recovery plans. Monitor on a weekly basis the status of data synchronization facilities (between PHDC and WDC) and verify success of all replication activities; if issues arise, coordinate remediation efforts and report on status
Monitor and report on the completeness of all required disaster recovery job flows and procedures. Assist in the timely identification, escalation, resolution and follow-up for all outstanding issues. Major focus on enhancing, formalization and standardizing Data Center recovery planning procedures across the affected technical groups
Maintain and manage Disaster Recovery documentation, including the creation of new plans, and updates to existing procedures. Working at the direction of senior management, provide all required soft- and hard-copy documentation, support all on-line and DR application systems (including SharePoint, RCM, etc. for both functionality and content and provide needed audit support. Provide expertise and support to management and functional areas, as requested, when a business disruption occurs
Assist with the implementation and continuous reviews of IT Standards in relationship to DentaQuest’ s services & procedures
A Bachelor’s Degree in Information Systems, Computer Science, Business or related discipline
Information Systems Operations, or Data Center Operations, or similar background, with a working technical knowledge of current systems software, hardware and network standards at an architectural level
At least 10 years of relevant Information Systems experience, with 5 years focused on Disaster Recovery coordination

IT Disaster Recovery Manager Resume Examples & Samples

Develop an IT DR Program and Framework with the assistance of external BCP/DR consultants
Participate in initial BIA/BCP/DR meetings with the business and IT and gain expertise in critical business and IT processes
Conduct risk assessments and business impact analyses to identify vulnerable areas within the company's critical functions
Recommend and implement disaster avoidance strategies and impact reduction strategies
Consult with IT department, audit, security and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plan outcomes
Maintaining and exercising plans - pre-planning and coordinating plan exercises and evaluating and documenting plan exercise results
Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
Develop best practices and tools for DR test, management and execution
Maintain and review disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages etc
Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes
Maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices
Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures
Conduct simulations and test runs of system disruptions in order to revise and perfect plans
Monitor emerging security alerts and issues
Draft and submit budget proposals, and recommend subsequent budget changes where necessary
Work to ensure compliance with internal policies and standards
Performance of other duties and responsibilities as assigned
5 years BCP/DR Program Management
Experience with regulatory and legal requirements (e.g., PCI, SOX, HIPAA etc. requirements)
Knowledge of security & risk frameworks, standards and best practices (i.e. PCI, ISO, SOX, COBIT, COSO, CMM, ITIL)
Ability to translate a business agenda into technology terms
Strong communication, documentation, presentation and facilitation skills
Strong project management skills, analytical skills and attention to detail

IT Disaster Recovery Resume Examples & Samples

Assist the DR/BCP Coordinators with IT DR documentation for their Business Continuity plans and coordinating business testers during continuity and recovery testing
Assist with development and regular review of DR/BCP planning and documentation. Will include working with various business members to develop alternate staffing plans
Assist in documenting and follow up on disaster recovery and high availability findings, tasks, and issues
Schedule and facilitate conference calls including WebEx meetings to schedule testing events, follow up activities and reviews
Create and maintain disaster recovery and high availability testing and metric reports
Create and maintain change orders and requests for DR test activities and monitor remediation activities
Ensure required business contingency and disaster recovery documentation is distributed and available for all IT teams
Monitor and review documentation of production and disaster recovery technology infrastructures to ensure existing documentation is current and relevant
Help develop a Quick Reference Document to assist in actual disaster situations
Participate in DR testing and recovery activities and document results for analysis
Utilize Microsoft Project to help maintain and update DR Test Project Plans
Keep DR Application list and calendar in SharePoint up-to-date
2 years in Disaster Recovery /Business Continuity experience required. Global experience a plus
Experience using Microsoft SharePoint
Experience using the Microsoft Office Suite (Word, Excel, and PowerPoint)
Excellent communication and documentation skills; must be able to communicate professionally, lead conference calls and meetings
Ability to be self-directed when required; self-starter
Demonstrated strong proficiency in interpersonal and communication skills including oral and written English
Availability and willingness to travel occasionally to other locations for business
College Degree in Business or IT/Engineering preferred
CBCP/ABCP certification a strong plus
About National General Holdings

Disaster Recovery Technical Data Analyst Supervisor Resume Examples & Samples

4+ years of experience in a related field
Quality-focused with attention to detail and accuracy
Brings out-of-the-box thinking to solve client’s challenges
Strong analytical skills using tools including Microsoft Excel and MSSQL
Ability to create data visualization and reporting tools using Microsoft SSRS and ESRI ArcGIS
Ability to methodically analyze complex data to quantify and categorize issues, determine root causes and identify solutions
Strong communication skills to translate information to the other users in a meaningful way
Ability to document business processes and generate protocols, procedures and training materials
Brings strong confident professional presence when interacting with others
Ability to work in a fast-paced environment, with changing needs and priorities
Microsoft Office including Excel, Access, and Word 2013+
Microsoft SQL 2008/2012/2016 including T-SQL, SSRS, SSIS, and SSMS
ESRI ArcGIS 10.x including ArcMap, ArcCatalog, and ArcGIS Services
Exposure to programming languages including Python, PowerShell, and C#

Backup & Disaster Recovery Administrator Resume Examples & Samples

EMC DataDomain
EMC Avamar and Networker software and backups
Create and Manage Datasets, Schedules and Retention Policy. Monitoring AVAMAR and or Networker backups and recovering failed backups
Analyze/Troubleshoot performance problems and other issues
Deliver system performance enhancements to existing systems and infrastructure
Provide recommended actions to adhere to best management practices with existing infrastructure
Deploy new infrastructure adhering to best recommended practices and hardening policies
Perform data backup operations, and maintain the backup systems
Regularly review system logs for issue prevention and provide timely resolution to discovered issues
Schedule and perform regular systems maintenance and application updates
Will participate in Disaster Recovery planning and drills of IT Infrastructure Systems and dependent applications
Generating backup reports around completion, performance and capacity for distribution
Responsible for capacity planning and performance analysis of backup and recovery infrastructure
Consults with other teams to coordinate scheduling of backups, retention and to address other backup and recovery concerns
Responsible for strategic planning related to ongoing enhancement of large backup and recovery environment
Responsible for advanced troubleshooting of backup and recovery related issues
Follows and assists with build standards set by engineering and architecture
Prepares and implements regularly planned infrastructure refreshes
Works with Monitoring and Alerting teams to automate incident creation, response, and self-healing scripts
Assists Problem Management with root cause analysis and tracks assigned actions within team to closure
5+ years of experience as a systems administrator with a minimum of 3 years of experience as a backup administrator, performing operations and maintenance in enterprise level IT environments
5+ years of experience participating in a backup and recovery operations role in large data center
5+ years of experience with EMC AVAMAR backup tools (Networker experience a plus)
5+ years of experience with Disaster Recovery, planning and implementation
5+ years of experience with AVAMAR Server/Client and Administrator console, installation managing Domains, Clients and users
5+ years of experience with configuration and maintenance of EMC Data Domains for AVAMAR and Isilon backups as well as NAS configuration for Oracle RMAN backups
3+ years of experience architecting and/or deploying data protection solutions, including the following solutions areas and some of the following products: Dell EMC DPS & Replication Suite – AppSync, Avamar, CloudBoost, ECDM, NetWorker, ProtectPoint, RecoverPoint, Symmetrix Remote Data Facility (SRDF)
Working knowledge on Veritas Netbackup Administration Or Tivoli Storage Manager Administration
IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity)
Data protection and backup recovery solutions familiarity such as using virtual tape, disk to disk, data replication
Experience with one or more of the following
Ability to function effectively under pressure and stick to deadline oriented project demands
The Ideal candidate will be able to troubleshoot and provide assistance to remote sites with issues regarding backups supporting the virtualization environment
Good written and oral communication skills to communicate with support personnel, customers and managers

100

Technology Disaster Recovery Manager Resume Examples & Samples

You must be familiar with applicable existing and emerging finance industry regulatory requirements related to business continuity, disaster recovery and resiliency and particularly how they pertain to vendor
You will work closely with various Technology Engineering teams, Application Development, Business Continuity Management, Firm and Technology Risk, and the global Technology Disaster Recovery team to enhance and progress the Disaster Recovery Program
You must be capable of synthesizing multiple asks and timelines into holistic, clearly defined milestones and deliverables
You must be capable of managing through influence to deliver programs across multiple groups including both technology and business stakeholders
You will be responsible for Identification of risks and tracking of remediation through closure
Support the Disaster Recovery Testing program in developing new test processes as the output of enhancement programs
Communications to a large audience of Business stakeholders and Technologists
Review existing technical and people recovery processes, internal and external, to ensure they are sound, while ensuring documentation meets regulatory and internal/external audit expectations
Support internal testing and test processes when needed
Provide consultative services regarding Disaster Recovery best practices to internal organizations
The candidate must have professional experience in technology, preferably at a large, multinational, technically complex financial firm where they worked with infrastructure departments
Experience in a technology Disaster Recovery role
Understanding of industry best practices for Technology Disaster Recovery planning and Business Continuity
Excellent Communication skills (verbal and written) with the ability to convey complex technical strategies and plans to a wide audience from technician to senior business and technology management
Strong relationship-building and influencing skills with the ability to be both a leader and a team player operating with tact and diplomacy
The ability to remain calm and cool under unexpected circumstances and time critical pressure
Strong familiarity with Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, etc.)
Experience working in virtual teams across geographic boundaries
DR, BCP, PMP or ITIL certifications

101

Disaster Recovery Program Manager Resume Examples & Samples

Disaster Recovery Training, Certification or practice experience in plan development and DR Testing
Must be able to work flexible hours, including overtime, when necessary (during test exercises or actual events)
Familiarity and experience with Archer BCM is desired
Certification or similar work experience required (CBCP, MBCI)
Ability to initiate and prioritize multiple threads of work efforts and deadlines
Must be able to effectively communicate with customer and internal project management regarding status, issues and risks to project
Knowledge of the applications and/or technology infrastructure that the project is addressing
Excellent writing and verbal communication skills required
Ability to work successfully across organizational lines and influence outcomes
Strong analytical skills, including change impact analysis to existing solutions
Must be able to communicate effectively and tactfully with all levels of personnel, both in person and on the telephone
Must be able to pay close attention to complex detail and understand written and oral instructions
Must be able to organize and schedule work effectively
Must be able to work well under time constraints
Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned
Must be service-oriented
Must be able to maintain confidentiality
Assist with development, coordination and management of DR Test Pre-Test and DR Test events
Assist with procedure documentation
Reporting

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