Disaster Recovery Resume Samples
4.5
(110 votes) for
Disaster Recovery Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the disaster recovery job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
NH
N Halvorson
Nickolas
Halvorson
506 Welch Key
Dallas
TX
+1 (555) 160 6439
506 Welch Key
Dallas
TX
Phone
p
+1 (555) 160 6439
Experience
Experience
Dallas, TX
Disaster Recovery Manager
Dallas, TX
Herzog-Oberbrunner
Dallas, TX
Disaster Recovery Manager
- Provide ongoing feedback for risk management, mitigation, and prevention
- Conduct audits, assess back-ups, GAP analysis, perform tests to make sure data can be retrieved
- Establish and maintain detailed DR communications and command and control plans through a change management process
- Assessing, developing, implementing and sustaining Disaster Recovery and BIA plans and procedures
- Develop and understand all testing necessary for a successful DR execution
- Provides instructional and informational materials on how staff business / IT associates are expected to respond during an emergency event
- Regularly report Disaster Recovery activities to upper management
Philadelphia, PA
IT Disaster Recovery Manager
Philadelphia, PA
Hauck-Howe
Philadelphia, PA
IT Disaster Recovery Manager
- Manage the Disaster Recovery group, including employee career development, performance evaluations and training, all within established policies and guidelines
- Develop an IT DR Program and Framework with the assistance of external BCP/DR consultants
- Develop best practices and tools for DR test, management and execution
- Plan and manage the IT Disaster Recovery budget, and report on variances in actual vs. planned
- Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
- Performance of other duties and responsibilities as assigned
- Work to ensure compliance with internal policies and standards
present
Detroit, MI
Director of Data Center & Disaster Recovery
Detroit, MI
Ebert-Blick
present
Detroit, MI
Director of Data Center & Disaster Recovery
present
- Establish and administer the annual budget and cash plans and manage expenditures and charge outs in order to operate within the approved budget
- Commercial management selecting, negotiating, contracting for new and existing data center vendor co-location providers
- Develop the information technology strategy and direction for the area of responsibility
- Foster a service culture and apply the ITIL framework to achieve operational excellence
- IT asset management, maintaining OPSdb database of assets
- Financial management
- Manage 30-100 staff in multiple locations globally
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Carnegie Mellon University
Bachelor’s Degree in Computer Science
Skills
Skills
- Demonstrated ability to plan and complete work within tight time limitations
- Ability to understand and apply learned concepts
- Ability to clearly communicate complex disaster recovery concepts
- Knowledge of business continuity and disaster recovery planning and validation methodologies
- Ability to organize completion of work within tight time frames
- Project management skills
- Communicates ideas both verbally and in written form in a clear, concise, and professional manner including presentations to employees and clients at all levels
- Highly detail-oriented. Ability to work both independently with sole responsibility and as part of a team to deliver high quality work product in a fast-paced environment
- Knowledge of Microsoft Office (Word, Excel, Access) and Visio applications. Effective writing and verbal communication, interpersonal, and organizational skills necessary
- Familiarity and/or understanding of disaster recovery/business continuity concepts
15 Disaster Recovery resume templates
Read our complete resume writing guides
1
Disaster Recovery Program Manager Resume Examples & Samples
- Provide strategic direction, lead, enhance, and mature Nordstrom’s DR Program
- Manage the tactical processes for Plan creation and DR Exercises
- Create and maintain tracking and reporting for recoverability scorecard
- Partner with teams outside of Technology for Business resumption planning
- Liaison with vendors for disaster recovery services and media storage
- Build strong working relationships with leadership and staff at all levels within the organization
- Maintain current knowledge of industry trends and standards
- Ability to work well under pressure and handle crisis situations professionally
- Always focus on continuous improvement, efficiency, and automation where possible
- Contribute to the overall success of the Technology organization with emphasis on recoverability, quality, standards, processes and procedures driven by this team
- Open-minded, adaptable and passionate about learning
- Enterprise experience supporting Disaster Recovery, and Production Resiliency
- Proven ability to deliver strategic plans for the organization to meet long term goals, and successfully implement those plans
- Experience using automation to drive efficiencies and improve productivity
- Creative approach to analyzing and solving problems
- Excellent customer service and communication skills
- Prior experience in a PCI compliant environment is a plus
2
IT Disaster Recovery Program Lead Resume Examples & Samples
- Acting as the single point of contact for all Disaster Recovery items
- Participate in the process in making the determination that a disaster has occurred to trigger the Disaster Recovery Plan and related processes
- Working with the Continuity of Business Lead to establish a thorough Disaster Recovery Program
- Working with IT Operations to execute all Disaster Recovery activities
- Organize and chair regular meetings with required stakeholders throughout the disaster
- Organize, supervise and manage all the Disaster Recovery Plan test for BUSA IT
- Collaborating with application owners and other stakeholders as needed
- Providing regular reports to the required stakeholders
- Undergraduate Degree (BS/BA or equivalent combination of education/experience)
- 6+ years of IT experience working with medium to large sale infrastructure
- Experience with Disaster Recovery procedures and strategies
- Solid understanding of the ITIL methodology
- Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools
3
Disaster Recovery Consultant Resume Examples & Samples
- Supports one or more components of disaster recovery projects to include housing and community recovery, program management (e.g., quality control, finance/budget, records management), and environmental and historic preservation reviews
- Works as part of a team providing expert advisory and policy services
- Helps refine program procedures and processes for implementation
- Provides project reporting, including staffing and financial status, project performance and risk analysis and mitigation
- Works with clients on a daily basis to strategize and execute project tasks
- Manages staff and subcontractors
- Provides review and oversight of project deliverables
- Facilitates workshops and meetings as appropriate
- 10+ years of experience supporting disaster recovery projects
- Demonstrated client management and relationship building experience
- Solid knowledge of how disaster recovery programs are implemented at the state level
- Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
- Experience working in a consulting firm, development organization, or public agency preferred
- Ability to manage staff and business process that require high level of productivity in short period of time
4
Director Business Continuity & Disaster Recovery Resume Examples & Samples
- Minimum 10 years related experience
- 7 years prior supervisory experience preferred
- Excellent written and verbal communication skills; ability to lead and direct multiple projects simultaneously; ability to delegate work to subordinates; proven leadership ability
5
IT Disaster Recovery Administrator Resume Examples & Samples
- Perform application assessments on recoverability by working with LOBs/application owners. Facilitate the process, provide methodology/structure/forms, serve as an IT liaison, analyze data, and document results. Identify risks/vulnerabilities and make recommendations to improve recovery processes that meet BB&T's needs, as well as Audit and Regulatory requirements
- Develop technical disaster recovery plans for LOBs/applications which support disaster readiness and business resumption, and bridge LOB responsibilities with IT responsibilities. Establish communication processes, assign accountability, set expectations and list key executable steps in the plan
- Support remediation and/or implementation efforts with disaster recovery infrastructure. Apply industry best practices, provide redundancy and resiliency, look for cost efficiencies, utilize existing infrastructure when possible, share infrastructure when possible, review impact of mergers and other changes to production processing, and use a tiered approach to provide higher service levels for higher priority applications
- Oversee disaster recovery testing to benchmark and validate recovery processes / plans by utilizing a structured process for preparation, execution, and follow-up of test exercises. Establish measurable test objectives, assign accountability, facilitate meetings, coordinate communication processes, report results to management, perform post-test analysis, serve as a single point of contact, and provide leadership to the virtual team (IT and LOB involvement) supporting the exercise
- Bachelor's degree in business or data processing or equivalent education and related training
- Five years of experience in a related field
- Thorough knowledge of advanced disaster recovery methodologies, risk assessment techniques and project management disciplines
- Ability to work some weekends/holidays
- Working knowledge of PC applications, including Microsoft Office products
6
IT Disaster Recovery Manager Resume Examples & Samples
- Provide corporate direction in developing/maintaining effective and efficient enterprise-wide Disaster Recovery technical solutions in a constantly changing business model. Develop, maintain, and communicate the Disaster Recovery Program policies and standards
- Coordinate activities supporting the Disaster Recovery program changes and validation/test exercises
- Perform impact analyses and make adjustments to the Disaster Recovery program as a result of changes/expansion in the business model (mergers, new lines of business, and new technology)
- Plan and manage the IT Disaster Recovery budget, and report on variances in actual vs. planned
- Manage the Disaster Recovery third party vendor relationships
- Communicate with internal and external Auditors and actively participate in audits
- Manage the Disaster Recovery group, including employee career development, performance evaluations and training, all within established policies and guidelines
- Seven years of experience in Information Technology with three years of technical management experience
- Thorough working knowledge of multi-platform Disaster Recovery principles/methodologies, operational risks management techniques, and project management experience
- Highly effective interpersonal, communications, and people management skills
- Working knowledge of PC applications, including Microsoft Office products
7
Disaster Recovery Consultant Data Management Resume Examples & Samples
- Offer second tier support for issues arising from the use of enterprise standard applications such as Microsoft Access and Project
- Assist in the administration of routine tasks including database design, implementation and development of front-end to database systems, and new initiatives such as remote data replication and policy-based archiving
- Create the documentation necessary to enable using systems for routine disaster recovery functions on desktop and server platforms
- Bachelor’s Degree in Information Technology or equivalent experience
- Working knowledge of all Windows server and desktop operating systems,
- Working knowledge of database technologies including Access and SQL Server
- Working knowledge of scripting and programming in multiple languages
- Demonstrated ability to solve business problems using database technologies
- Microsoft certification
8
Disaster Recovery IT Business Consultant Resume Examples & Samples
- Act as primary liaison between the disaster recovery team and the Web / Middleware team to comprehend, document and augment disaster recovery procedures for all impacted Web and Middleware components
- Provide technical expertise and knowledge necessary to develop and test disaster recovery plans/processes for all Web and Middleware components
- Aid Web / Middleware team in efforts to further simplify and automate disaster recovery processes via consulting, scripting and any other means identified by middleware team
- Identify Gaps in Web / Middleware DR process and work to rectify them
- Bachelor’s degree in Computer Science or related field or equivalent education and related training
- 5 – 10 years IT experience, preferably in a large IT organization
- 2 – 4 years of Websphere Application Server or Tomcat/TC Server administration
- Knowledge of Disaster Recovery practices as they pertain to Web/Middleware
- Working knowledge of Red Hat Linux and/or IBM AIX
- Working knowledge of shell scripting
- Clear communication skills – both written and verbal
- 1 JAVA knowledge
- 2 IBM-MQ knowledge
- IBM Webseal/ISAM
- 4 Pega knowledge
- Tibco knowledge
- Collaborate with internal IT service providers in evaluating and gathering technical requirements for business clients' projects and initiatives
- Research clients' requirements to develop potential technical solutions by interacting with any internal and/or external solution providers and subject matter experts
- Remain aware of the corporate technology, infrastructure, standards, processes, and strategic direction and to use these tools to help guide the client in accomplishing their business goals
- Provide approved project guidance and support services, as needed
- Bachelor's degree in a technical or business field, or equivalent education and related training
- Five years of demonstrated progressive experience in information technology areas of application, networking, telecommunications, database, servers, security and web in a medium to large corporation at the enterprise level or similar consulting experience
- Clear ability to express complex multi disciplinary technical/telecommunications and business concepts in terms that are understandable to all levels of Lines of Business and corporate management both verbally and in writing
9
Disaster Recovery IT Business Consultant Resume Examples & Samples
- Ability to automate processes via scripting (bash, ksh, perl, PowerShell) and programming across numerous disparate platforms
- Work with automation team to define required processes for automation of disaster recovery
- Work with Disaster recovery reporting team to gather and automate real time disaster recovery status
- Guide others in programming efforts for automation and reporting
- Work with CA-PAM team for automating disaster recovery across numerous disparate platforms
- 2+ years IT experience, preferably in a large IT organization
- 1+ years of experience in AIX/Linux shell scripting (KSH, BASH, PERL)
- 1+ years of experience with a programming language (JAVA, C, C++)
- 1+ years of experience in web based programming (HTML, XML)
- 1+ years of experience with programmatic database interaction (SQL)
- Willingness to learn new technologies and programming languages
- 1 CA-PAM
- 2 Data Analysis
10
Infrastructure Disaster Recovery Leader Resume Examples & Samples
- Plans, coordinates and manages activities of the Infrastructure Disaster Recovery Team (DRT), which is responsible for oversight and governance of the company's infrastructure disaster recovery, and infrastructure support of business continuity and infrastructure support of crisis preparedness plans and programs
- Leads infrastructure technology-wise contingency-planning activities, including designing the enterprise Disaster Recovery strategy, and all facets of planning, testing, exercising plans, implementation, documentation, and assuring our failovers are exercised
- Proactively identify, reports and leads infrastructure technology resolution of high-impact risks, gaps and corrective action plans
- Works to identify RTO (recovery time objectives) and RPO (recovery point objectives) for systems and criticality tiers for business functions. Ensures business RTO and RPO requirements are communicated and integrated with Business Continuity plans
- Establish and maintain detailed DR communications, command and control plans through a change management process
- Responsible for the overall architecture for the DR capabilities and ensure all other technology assets, our applications and capabilities comply with the overall DR architecture
- Leads infrastructure technology contingency-planning activities, including all facets of planning, exercising, implementation, and documentation
- Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place and maintained, as part of the regular operational life cycle
- Develop and understand all testing necessary for a successful DR execution
- Schedule and lead all DR exercises and Role Swaps
- Ensures regular review by the Infrastructure DRT, and integration with the company's BCP and other emergency/crisis response plans. Follows through to address/resolve action plans and issues identified through Infrastructure DRT review
- Ensures that the company is able to effectively respond to infrastructure technology emergencies and crisis situations via DRTs that have viable, tested response plans and processes
- 10+ years’ experience in managing and leading multiple projects and team members
- Strong knowledge of IT infrastructure operations and familiarity with disaster recovery operations, and current recovery solutions, high availability architectures and mainframe architectures
- Understanding of the principles of TCP-IP networking, DNS and Database management systems
- Strong verbal and written communication skills, with an ability to influence management to change existing practices
- Ability to analyze and resolve problems; action-oriented with ability to make decisions and function effectively in stressful situations
- Coach and motivate staff on personal and career development opportunities
- Bachelor’s degree in Computer Science, Information Systems, Information Protection or related IT field
- 10+ years of experience in developing and implementing infrastructure technology disaster recovery plans, business continuity and crisis management/response programs to include 10+ years of risk evaluation and control, business impact analysis, business continuity and crisis management strategy development, emergency response and operations, design and administration of disaster exercises and drills, and development
- Master's degree or other certification (Disaster Recovery Institute (DRI) or Certified Business Continuity Planner (CBCP)
11
Disaster Recovery Consultant Resume Examples & Samples
- Works as part of a team providing expert advisory and policy services for the recovery of overpayment
- Helps refine program procedures and processes for implementation of recovery case management
- Provides quality control review and oversight of project deliverables
- Facilitates workshops and meetings, as appropriate
- 4+ years of experience supporting disaster recovery projects
12
Global Disaster Recovery Manager Resume Examples & Samples
- Manages and responds to RBC or SOX audits
- Leverages audit control items across the geographies where applicable
- NIE expenditure authority within approved business plans
- Significant impact on the relationship between GTI teams and all Businesses/Service Stakeholders throughout RBC
- Significant impact on the implementation of Global Technology Operations Centre technology/infrastructure initiatives ensuring they are on time, on target and within budget
- Significant impact related to the efficiency and effectiveness of Large Programs (ie. Financial Transparency)
- Management and control over the tools and approaches which govern all project management components throughout GTI
13
Disaster Recovery Coordinator Resume Examples & Samples
- Maintaining the Z-series
- Connected Storage devices
- Performing Disaster Recovery tests in a planned process
- Acting on real Disasters as the DR coordinator to fullfil the RTO and RPO objectives as recorded in the customer contracts
14
Disaster Recovery Coordinator Resume Examples & Samples
- Knowledge Windows
- Knowledge UNIX (AIX and LINUX)
- Basic knowledge IP-Networks and Data communication
- Basic knowledge Storage (ESS / DSxxxx)
- Basic knowledge SAN and NAS
- Basic Cisco VoiP skills
- Organizational & communication skills
- Ability to work independently as well as in a team
15
Senior Data Risk Analyst IT Disaster Recovery Global Technology Resume Examples & Samples
- Develops and plans testing activities for IT business resumption plans, including on-site testing at disaster recovery site. Consults and advises on testing methodologies for system and application teams
- Leads risk assessments in support of business requirements related to IT disaster recovery
- Responsible for the coordination, consultation, and assessment effort to track and remediate IT risks related to technical recoverability of critical technology services, respond to related incidents, internal or external audits, and / or control assessments
- Maintains and reviews risk monitoring systems, tracking and reacting to variances to established baselines, and reporting on trends; presents opportunities for improvement for the IT Disaster Recovery program
- Identifies, reports, and advises on resolution of technical recoverability risks and control gaps
- Manages and guides the maintenance of risk management systems to track technical disaster recoverability mapped to business requirements
- Develops and administers policies, procedures and guidelines related to IT disaster recovery
- Develops work instructions and other procedural documentation for use by the team; guides and advises other data risk analysts where appropriate
- Follows and contributes to the strategic guidance of the lead analyst or manager of the team
- Consultative approach to developing and presenting solutions, assisting with prioritization of workload to strategic and tactical goals
- Ability to work within large collaborative organizations, building consensus and fostering ongoing relationships
- Knowledge of and ability to apply process improvement principles
- Strong knowledge of commonly-used risk principles, practices and concepts such as vulnerability management, threat assessment & modeling (e.g. STRIDE), and control effectiveness measurement
- Knowledge of formal risk management platforms such as Archer, Paisley, LockPath or similarly developed forms based data repository, preferred
- Ability to use calibrated estimation or similar measurement models, preferred
- Certifications such as ITIL Foundation, Disaster Recovery Certified Expert (DRCE), EC-Council Disaster Recovery Professional (EDRP), desired
- Knowledge of data analysis or visualization tools such as PowerPivot, R, or Tableau, desired
16
Disaster Recovery & Data Center Technology Resume Examples & Samples
- Build strong customer / stakeholder relationships with Information Security leaders, Infrastructure Engineering, Operations, application teams and third-party service providers. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize resiliency efforts
- Maintain and evolve the DR Operating Model, templates, and tool set
- Conduct periodic plan quality reviews, maintain and improve all DR governance documentation. Coordinate testing and ensure completion of DR test documentation including test plans, playbooks, after action reports, issue logs, and DR Plan updates
- Provide status reporting; work with the assigned project manager and technology project management
- Act as a central point of contact for DR governance with all related areas for technology; provide Subject Matter Expertise
- Identify, assess and monitor Disaster Recovery risks through remediation
- Report on Disaster Recovery risks and generate risk metrics for Senior Management
- Provide Disaster Recovery guidance to Senior Management
- Assist with the maintenance of Crisis Management plans and with managing response to a business disruption
- Coordinate disaster recovery and data center failover exercises
- Conduct disaster recovery risk assessments of critical technology service providers
- Assist with the administration of Business Continuity Planning and Crisis Notification tools
- Negotiate and maintain work area recovery contracts with DR Providers for locations
- Develop and deliver Disaster Recovery training content for IT personnel
- On call 24/7/365
- 5+ years in a related field, preferably in professional services and/or financial services industry with business resiliency, disaster recovery, in a global enterprise
- 5+ years’ experience providing consultative support and expertise related to Disaster Recovery
- Ability to work in a team environment and foster client relationships
- Ability to consolidate, analyze and connect disparate data points in a logical manner to produce a comprehensive model of the bigger picture
- Strong technical knowledge of IT systems and architecture
- 2+ years IT Project Management experience
- Disaster Recovery Program Management experience preferred
- Strong communication and technical writing skills
- Ability to work independently and to juggle multiple priorities
- BA/BS degree or equivalent with 5+ years related work experience
- Professional Certification such as CBCP, CISSP, CISA, CISM, ABCP, CPT, or other relevant industry certification preferred
- Familiarity with industry standards: FFIEC, BS25999, NFPA 1600, ITIL, NIST, ISO 22301, CERT RMM, BCI or DRII desirable
- 5-10% - Travel may be required
17
Director of Data Center & Disaster Recovery Resume Examples & Samples
- Manage and champion a functional cross-border organization where culture and maturity levels ensure organizational symmetry with aligned responsibilities and cross- border reporting
- Foster a service culture and apply the ITIL framework to achieve operational excellence
- Establish and administer the annual budget and cash plans and manage expenditures and charge outs in order to operate within the approved budget
- Interface and consult with other Domain/Functional Leads within global IT Services to coordinate strategic planning and activities
- Represent the area of responsibility at the highest levels externally (e.g., with vendors and industry peers)
- Establish and maintain effective relationship to the local IT Relationship Managers and to local HR and understand the local people policies for countries in which DC&DRs staff is located
- Communicate clearly and unambiguously to the team as well as to the other teams within the global IT Services organization
- Clear vision will be complemented by the ability to communicate and execute. Draws on experience integrating teams from multiple countries and handling different cultures. Driving change is a key part of the role, as well as keeping people motivated in a highly-changing environment
- Global management of global data centers and data rooms
- Setting vision ,strategy, goals for the team, capacity, continuity and security) at the most cost-efficient level
- Program and project sponsorship initiating and participating in initiatives to build and improve data center facilities, including design, build, test and implement of mechanical, electrical and cabling up to the rack level
- Build, promote and operate global centralized and consolidated data centers
- Commercial management selecting, negotiating, contracting for new and existing data center vendor co-location providers
- Ensuring the day-to-day availability, capacity mgt and sustainability of global data centers and data room services
- Security compliance and remediation for data center and data rooms
- Deliver and Manage all IT required up to and including the desk break out point for all office move/ expansion/ refurbishment globally
- Global management of disaster recovery and business impact analyses
- Drive disaster recovery solutions, building business cases and budgets to reduce business risk and initiate projects to mitigate risk
- Provide business impact analyses service to clearly show the business risk relating to operational, financial and reputational impact
- Offer solutions to mitigate risk in line with business requirements
- Champion disaster recovery driving availability to meet RPO's and RTO's for availability, continuity and disaster recovery at the most cost-efficient level
- Audit and Security compliance with the code of connection
- Global management of IT lifecycle
- IT asset management, maintaining OPSdb database of assets
- Maintain accuracy of hosting charges
- Management of technology maintenance contracts
- Ensure software license compliancy
- Detailed knowledge of data centers and disaster recovery across a global business
- Provide agreed hosting services with the right warranty (availability, capacity, continuity and security) at the most cost-efficient level
- Drive standardization, automation and consolidation/centralization
- Business management skills and an appreciation of running IT as a business
- Direct the strategic upgrading of equipment and procedures to maintain currency with business needs, technological progress and economic change
- Develop the information technology strategy and direction for the area of responsibility
- Interface and consult with other Functional Leads within global IT Services to coordinate strategic planning and activities
- Represent the area of responsibility at the highest levels externally (e.g. with vendors and industry peers)
- Establish and maintain effective relationship to the local IT Relationship Manager and to local HR and understand the local people policies for countries in which Global Hosting Services staff is located
- Exceptional judgment, tact, and decision-making ability
- Ability to work and team with a multitude of different people including business customers, IT customer management, IT project managers, IT engineers, IT operations to balance demands
- Ability to deal with escalations and difficult situations/people in a constructive way
- Outstanding customer service, sales and/or marketing skills
- Outstanding management, interpersonal, communication, organizational, and decision-making skills
- Ability to understand and integrate cultural differences and motives and to lead cross- cultural team
- Manage and champion a functional cross-border team with a single, mature culture. This should provide consistency of operations, responsibilities and cross- border reporting
- Manage 30-100 staff in multiple locations globally
- Manage $50 to $100 Million dollars on BAU budget for more than +100 countries globally
- Financial management
- Build business cases, manages program budgets. Sets, negotiates, agrees and manages financial budgets and targets, ensuring that there is adequate funding for all GHS to meet the overall program objectives, especially to meet development and capacity needs. Overall financial oversight in excess of $60m
- Detailed and extensive experience of disaster recovery and data centers
- An overall understanding of the business objectives of Service Lines and Core Business Services departments
- Strategic skills to develop long-term visions and the ability to translate them into actionable roadmaps that are broadly accepted
- Strong program/project management skills
- Strong resource management skills in a matrix organization
- Disaster recovery and data center plan, design and execution experience
- Strong core Office suite skills, particularly Visio and Project
- A demonstrable methodical and detailed approach
- Good understanding of EY business and IT Service organizational awareness
- Excellent Disaster Recovery exercising schedules, disaster recovery, crisis support and business continuity activities experience
- 12 or more years of experience in various aspects of technology infrastructure management, transformation and operations
- 12 or more years of experience in various aspects of IT budget management, control and operation
- 10 or more years of experience in disaster recovery and/or business continuity
- 10 or more years of experience in data center management, electrical and mechanical operation, fit out and builds of data centers
18
IT Disaster Recovery Supervisor Resume Examples & Samples
- Work closely with the Casualty/Front End Supervisors, SBU Manager, Legal Department and prime contractor to ensure success of all programs
- Must be able to handle multiple time sensitive issues in order to escalate to the Legal Department in a timely fashion
- Directly supervise Estate, Trust and/or Annuity Recovery Specialists
- Direct and/or manage all activities associated with Estate, Trust & Annuity, including developing and implementing policies and procedures on systems
- Accountable for training and development of the assigned representatives
- Handles escalations from Estate, Trust & Annuity Recovery Specialist to either resolve or further escalate to the Manager/Legal Department
- Reviews and analyzes reports to identify goals that are not being met and use data to address performance issues
- Assists in training new hires and additional training for current RS as needed
- Monitor/report weekly productivity reports
- Adhere to company policies
- Supervisory experience Excellent verbal and written communication and listening skills. Well-developed problem analysis and decision-making skills. Strong ability to function effectively working independently and in a team environment. Ability to perform in high-pressure and fast-paced environment and handle multiple tasks simultaneously. Strong computer and keyboard skills, with proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Access and Outlook. Demonstrate effective organizational and time management skills. Self-motivated and results oriented. Demonstrate ability to learn, retain, analyze, and articulate complex information. Demonstrate ability to train and coach
19
Disaster Recovery Manager Resume Examples & Samples
- IT Disaster Recovery and Business Continuity Management co-ordination and control experience in the financial sector is essential. Ideally the candidate will have a minimum of 10 years of working experience, with at least 5 years of such experience, preferably in a financial institution
- Knowledge of IT Infrastructure is an advantage
- The candidate should have some understanding of financial products, and be able to communicate with the Business colleagues
- Experience of Risk Management methodologies is preferred but not essential
- Quality Management experience and Technical Security knowledge a strong advantage
- Proven project and operations management skills are required
- The candidate should be energetic, self-starters, can demonstrate problem solving skills, has excellent people management , co-ordination and communication skills. We are looking for take charge personalities who can work independently within their own span of control
- The candidate must have strong verbal and written communication skills
- The candidate should have a strong and sharp eye for details and accuracy, is logical and structured in approach, and the ability to follow-through all activities and tasks to closure
- The candidate should be able to build and develop constructive partnerships with peers in the Bank to achieve successful Disaster Recovery exercise objectives
- Should be able to initiate solutions based on an in depth understanding of DR processes
- BCM and IT DR certification will be an advantage
20
Disaster Recovery Engineer Resume Examples & Samples
- DR Testbed environment for service DR testing
- DR environment for the testing of full datacentre failover and failback
- Assistance to Projects in their detailed DR design, co-operation with Service Management to document datacentre failover/failback
- Planning and management of the DR environments to maximize their efficient usage by the Projects
- Extensive Infrastructure Design experience
- Good knowledge of SAN interfaces
- Good knowledge of DNS and IP services
- Technical Communication
- Technical design leadership
- Good interpersonal and organizational/planning skills
- Proven self starter
21
Disaster Recovery Manager Resume Examples & Samples
- Leading multiple disaster recovery assessments and/or implementations including architectures and solution
- Developing IT strategy for Business Continuity Programs and Disaster Recovery
- Evaluating the technical Disaster Recovery capabilities of an IT Infrastructure
- Recommending reference architecture for Disaster Recovery
- Developing the mitigation plan to improve Disaster Recovery capabilities
- Developing & Implementing a Disaster Recovery Plan
- Developing and expanding a Disaster Recovery solutions practice, managing and supporting the creation of proposals, RFP response documents and statements of work
- Assessing, developing, implementing and sustaining Disaster Recovery and BIA plans and procedures
- Confirming all systems and applications are properly categorized through the Business Continuity (BC) process and establishing that proper and respective Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) meet compliance and are applied and achieved
- Course materials and presentation slides, practice marketing materials, change management plans, project plans, workshops for various internal and external clients and audience levels, practice methodologies and tools, policies, procedures, whitepapers, and other communications
- Leadership by creating a positive environment, monitoring resources and workloads of the team while meeting client expectations and respecting the work-life quality of the team
22
Disaster Recovery Senior Associate Resume Examples & Samples
- Assisting with the development of client recommendations directly related to BCP and Disaster Recovery strategy, Disaster Recovery maturity assessments, Disaster Recovery reference architecture, Disaster Recovery planning development and implementation
- Evaluating and implementing Disaster Recovery architectures and/or Disaster Recovery solutions
- Supporting the creation of proposals, RFP response documents, and statements of work
- Analyzing and reporting on the implications of regulatory requirements and industry guidance on Disaster Recovery programs
- Performing risk analyses for IT infrastructure functional areas to identify points of vulnerability and recommending disaster avoidance and reduction strategies
- Confirming all systems and applications are properly categorized through the Business Continuity (BC) process and establishing that proper and respective Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) meet compliance and are applied and achieved
- Assuring records required for disaster recovery area are identified and properly maintained
- Participating in engagements focused on deploying and maintaining the Disaster Recovery plans for defined periods of time
23
IT Disaster Recovery Consultant Resume Examples & Samples
- Perform assessments on applications for technical recovery capabilities through data collection and analysis. Focus on processes and infrastructure supporting readiness, recovery and resumption of business operations. Identify risks / vulnerabilities and make recommendations to improve recovery processes that meet BB&T's needs, as well as Audit and Regulatory requirements
- Provide technical expertise and knowledge necessary to develop and test disaster recovery plans/processes for applications. Focus on technology requirements needed for recovery such as data, hardware, software and network. Bridge responsibilities between Information Technology support groups and Lines of Business by setting expectations, assigning accountability and identifying key dependencies
- Provide strategic direction and tactical support with implementation and/or remediation of disaster recovery processes by applying Industry Best Practices, Information Technology governance, and an enterprise wide perspective. Goal is to integrate disaster recovery solutions into technology design and engineering phases to provide cost effective solutions, better recovery capability, more automated processes and consistent methodologies
- Combine technical and interpersonal skills to increase mutual supportiveness between Information Technology groups and Lines of Business (and third party vendors as applicable). Provide effective leadership and communication to increase awareness, improve partnerships, and enhance processes
- Bachelor's degree in Computer Science or related field or equivalent education and related training
- Five years of relevant experience in Information Technology
- Ability to work some weekends/holidays
- Working knowledge of PC applications, including Microsoft Office products
24
IT Disaster Recovery Service Owner Resume Examples & Samples
- Designs and maintains the disaster recovery and business continuity plans
- Plans, coordinates and leads disaster recovery test exercises
- Defines and publishes disaster recovery policies and procedures
- Performs business impact assessments to establish service recovery priorities
- Catalogues the application portfolio’s recovery point and recovery time objectives
- Responsible for the implementing strategic design and testing methodology
- Provides internal management and external client reports with exercise assessments
- Implements continuous improvement processes for the program
- Participates in internal and external IT Service Continuity audit requests
- Bachelor's Degree in Computer Science or Business, or equivalent experience required
- Minimum 2 years' experience in Disaster Recovery and/or IT Project Management
- Knowledge of Backups and Storage, Unix/Windows and Mainframe technologies
- Proven competency in executing large projects, on time and within budget
- Proven capability of working under stressful conditions, such as crisis events
- Ability to verbally communicate with IT and Business leadership
- Ability to develop clear, concise and easily understandable written communication
- Expert level knowledge and experience using Word, Excel, PowerPoint and Sharepoint
- Desired ITIL Foundations Certificate
25
Disaster Recovery Manager Resume Examples & Samples
- Conduct business impact analysis and risk assessments collaboratively with BCP and all business units
- Develop and update DR plan and playbook with IT DR teams
- Develop and report DR dashboard, KPI, and CSF
- Participate table-top exercises executed by BCP team
- Coordinate and participate IT DR unit tests and integrated tests with all other IT DR teams
- Identify and solve the dependences among IT DR teams
- Update IT service classifications along with application architecture team and change management team
- Develop training and support programs, as needed
26
RSA Archer Technical Disaster Recovery Admin Resume Examples & Samples
- Serve as the point of contact between the Global Resiliency team and the CMS team to request, validate and complete data in CMS as it relates to recovery and resiliency efforts
- Establish procedures to capture new projects or upgrades requiring a new or updated DR plan & Recovery Time Objective(RTO)/Recovery Point Objective(RPO)
- Partner with the CMS administrators to define, update and share DR related data fields between CMS and the RSA Archer BCM tool
- Provide direction on access and privileges to resiliency-related data in CMS
- Collaborate with the Business Continuity Management (BCM) Specialist to maintain the DR data standards, make enhancements to the RSA Archer BCM tool, and ensure data integrity of the tool
- Partner with the Archer hosting service to design and build processes to refresh Archer/BCM tool with relevant CMS data and information from other internal sources
- Produce Business Object(BOBJ) extracts from the CMDB system to import into the RSA Archer BCM tool
- Partner with DR Sector Leads to design BOBJ reports that will assist them in effectively executing recovery exercises and ensure preparedness in the event of a disaster
- Collaborate on database documentation, including data standards, procedures, and definitions for the RSA Archer BCM data dictionary
- Provide input to the design, implementation, and management of metrics to monitor the program results
- Ensure consistent data between resiliency-related systems
- 5+ years of experience in Disaster Recovery or related fields
- 2+ years of experience with the RSA-Archer BCM tool
- 3+ years of Business Objects reporting and exporting
- Knowledge of a Project Lifecycle Management system
- Strong verbal/written communications. Must be able to interface and coordinate work efficiently and effectively with business units and partners in remote locations
- Basic database management skills
- Strong analytical, organizational, and decision-making skills
- Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates
- Strong PC skills (Microsoft Office, Word, PowerPoint and Project)
27
Disaster Recovery Strategist Resume Examples & Samples
- Manage various resiliency methods, including but not limited to risk analysis, Business Impact Assessments (BIA), recovery strategy design, Disaster Recovery (DR) plan development, and exercise/testing
- Manage the disaster recovery capabilities of a $30+ Billion data center which includes facility and application recovery plans
- Lead business resiliency education and awareness among key internal and external staff members
- Drive the support strategy for recovery solutions and mitigation of business risk
- Deliver the support of governance, risk, compliance and audit activities pertaining to the Business Resiliency program
- Manage the utilization of PepsiCo's Business Continuity Management (BCM) tool as the repository for business impact, plan and exercise information
- Deliver the execution of PepsiCo Business Resiliency methodology
- Manage the monitoring, analyses and reporting of risks associated with program progress and compliance to Senior Manager
- Manage and drive the coordination of data gathering, validation of DR information into PepsiCo's configuration management tool (CMS)
- Drive and develop reporting methods to improve progress and gaps accurately and consistently to Global Resiliency Senior Management
- Manage activities to deliver end-to-end business process resiliency, availability and recoverability for PepsiCo's Make-Move-Sell-Financially related processes
- Coach and advise business leadership on activation of resiliency capabilities in the event of a disruption, disaster or outage
- Manage support during global DR and HA exercises
- Lead collaboration efforts with other team members
- Bachelor's Degree in Computer Science, Mathematics, Engineering or Information System preferred
- 8+ years of experience in Disaster Recovery, Business Continuity and Crisis Management
- 6 years of Project Management, leading multiple projects within Disaster Recovery
- Must be a leader and productive team player - especially during crisis times
- Strong verbal/written communications. Must be able to interface and coordinate efficiently and effectively with Senior Leadership, and associates within the business units, as well as partners in remote locations
- Technically conversant in infrastructure recovery, network connectivity and storage restoration
- Excellent knowledge of different technology platforms (Intel, Unix, Virtual environments, etc.), technical architecture and data availability technologies
- Strong analytical, organizational, and decision-making skills
- Excellent communication skills and ability to influence senior leadership
- Ability to manage and work broadly with virtual teams and make decisions with limited information
- Ability to make decisions with limited information
- Certified MBCP, CBCP, MBCI and/or PMP required
28
Disaster Recovery Resume Examples & Samples
- Coordinates and administers the annual disaster recovery/business continuity certification process including disaster recovery/business continuity plan and certification instruction distribution, status tracking, updating plans as instructed by team leaders, and providing status updates to Information Security Management
- Coordinates and administers the disaster recovery/business continuity training program. Maintains, updates and publishes disaster recovery/business continuity plans within disaster recovery/business continuity planning software. Distributes updated disaster recovery/business continuity plans to business unit management
- Responsible for disaster recovery/business continuity plan development process. Files electronic/hard copy documentation associated with the disaster recovery/business continuity program. Coordinates shipment and facilitates storage of disaster recovery materials to offsite storage location
- Performs periodic validation of offsite storage materials. Gathers disaster recovery procedures utilized by IT Department. Maintains disaster recovery critical application list
- Maintains and updates alternate facility site layouts. Provides administrative support for annual and periodic disaster recovery testing program
- Provides support during actual disaster. Maintains and updates disaster recovery and business continuity risk assessment documentation
- Creates management reports in connection with disaster recovery/business continuity program
- Performs special projects and additional duties as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures
- High school diploma or equivalent
- Proficient with MS Office Suite; and
- One to two years of Disaster Recovery/Business Continuity administrative experience is a plus
- Familiarity and/or understanding of disaster recovery/business continuity concepts
- Knowledge of Microsoft Office (Word, Excel, Access) and Visio applications. Effective writing and verbal communication, interpersonal, and organizational skills necessary
- Highly detail-oriented. Ability to work both independently with sole responsibility and as part of a team to deliver high quality work product in a fast-paced environment
- Ability to multi-task, prioritize projects, and exercise strong professional judgment. Ability to work well with people from different disciplines with varying degrees of technical experience
29
Technology Disaster Recovery Coordinator Resume Examples & Samples
- Be an event manager for Morgan Stanley Datacenter Recovery testing, often planning multiple events in parallel
- Work closely with the various Technology Engineering teams, Application Development, Business Continuity Management, IT Risk, and the global TechDR team to progress and complete the Firm's Disaster Recovery Testing Program
- Work on Disaster Recovery related projects
- Perform tabletop recovery exercises, engage with senior technology leaders and provide structured updates on both event and program status
- Supporting the development of a future state recovery and resilience testing portfolio, cyber recovery capability validation and self-service solutions
- Provide input to the tooling, documentation and recovery plan templates as well as providing regular training and engagement sessions with the teams engagement points
- Perform a leading role in the planning, coordinating and testing for large scale application and system recovery for Morgan Stanley Technology locations, including; interfacing with Mainframe, Networking, infrastructure teams and the crisis management team (Note: Events are generally conducted during weekends (Friday/Saturday/Sunday))
- Communications including kick-off and ongoing to a large audience of Technologists for planning and organizing DR events
- Preparation for testing events through review and Quality Assurance of test plans and run-book documents with infrastructure teams
- Review the IT technical and people recovery plans to ensure soundness, meeting regulatory and internal/external audit requirements and coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
- Support and participation during actual recovery events as necessary
- Follow-up for completion of TechDR Governance requirements other than testing e.g. application recovery documentation, metrics development and distribution, post-test follow-ups and documentation
- Provide consultative services regarding Disaster Recovery best practices to internal engineering and application teams when requested
- Experience in either a Disaster Recovery or technology focused Business Continuity role or infrastructure based role (e.g. Unix, Wintel, Storage, Database, Network roles)
- Excellent Communication skills (verbal and written) with the ability to convey complex technical strategies and plans to a wide audience from technician to senior business and IT management
- Strong relationship-building and influencing skills with the ability to be a team player operating with tact and diplomacy
- The ability to remain professional under unexpected circumstances and time critical pressure
- Ability to work within tight deadlines and a dynamic environment
- Experience working in virtual teams across geographic boundaries
- Knowledge or familiarity with Morgan Stanley environment or business applications
- DRII, BCI, Project Management or ITIL accreditation
- Any security or cyber related background
- Awareness of industry best practices for Technology DR planning and BCM
- Experience leading and contributing to Technology project management
- Data Analysis and presentation
30
Disaster Recovery Engineer, Senior Resume Examples & Samples
- 15+ years of experience with COOP or DR engineering
- Experience with evaluating the current datacenter failover and failback strategies and presenting recommendations for improvement to senior management
- Experience with developing data storage resilience strategies and recovery procedures to ensure that critical business functions can resume within defined time frames, data loss is minimized, and failed systems are repaired or quickly replaced
- Experience with designing and developing the framework for system and application dependencies to establish recovery time objectives or recovery point objectives with cost-benefit analysis
- Certified EMCIE Avamar Expert or CCIE Data Center Expert
31
Disaster Recovery Technical Specialist Resume Examples & Samples
- Ability to work as part of (or lead) a team to accomplish objectives under tight deadlines and intense situations
- Understand the interaction of the Public Assistance program and other federal grant programs in a variety circumstances
- Review applicant insurance policies (building, casualty, flood insurance, etc.) to determine coverage with a special emphasis on interpreting multilevel policies
- Identify duplication of benefits and apply the insurance requirements
- Provide strategic insurance advice to clients to help in preparing for future events, help clients understand the following
- Bachelor’s Degree in Construction Management, Engineering, or related field or relevant experience in insurance adjustment
- 2-10+ years of related work experience
- Must have supported the Public Assistance program on a minimum of two Presidentially-declared events
- At least two years’ experience working disaster insurance issues, including
- Prior experience as an insurance adjuster
- Experience with one or more of the following is strongly desired
32
Disaster Recovery Technologist Resume Examples & Samples
- Must have a BS Degree in Science or Engineering field and a minimum of 2
- Must have current DODI 8570.01-M IAT level I certification
- Must have strong knowledge and understanding of System Administration to include UNIX, Linux, and Windows platforms
- Must be have knowledge and understanding of Enterprise Management Systems to include HP Open View
- Must possess strong problem solving and troubleshooting skills of technical and/or engineering systems
- Must have the ability to apply technical processes, standards, principles, theories, concepts and techniques
- Must have excellent interpersonal, time management and communication skills
- Tier 1 Maintenance support experience in an operational environment
- Software programming background or experience
- Demonstrated
33
Disaster Recovery Manager Resume Examples & Samples
- Conducting and participating in risk/threat vulnerability studies and impact assessments
- Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged outage or declared disaster
- Organizing and managing actual, scenario-driven DR exercises as well as tabletop or simulated exercised with both business and technical staff
- Ensuring that IT supported applications have a fully documented, and executable DR plan that contains all of the required information, reflects current conditions from an IT infrastructure recovery standpoint, and is able to support the recovery objectives of the organization
- Designing, coordinating, and executing DR annual test exercises for critical business processes, and product test reports including lessons learned. Coordinating follow up on test results as required
- Partnering with infrastructure, application development, and business intelligence areas to develop and maintain recovery procedures for key business applications
- Advising and training IT members in practices of risk-based technology disaster recovery planning
- Reviewing existing and proposed plans for recoverability efficiency and identifying opportunities for enhancement
34
Program Manager Disaster Recovery Resume Examples & Samples
- Lead the Inovalon DR program including the DR strategy, plan, and test exercises
- Lead annual budget exercise to address DR program requirements
- Ensure adequacy of end state production recovery environments
- Coordinate with senior business leaders to ensure the DR recovery strategy, plan and test results are communicated and understood by all stakeholders
- Collaborate with business continuity management, senior business leaders, external business partners and key IT staff members for the purpose of planning, directing, controlling and maintaining effective disaster recovery plan testing
- Ensure all processes and procedures associated with disaster recovery services are current, complete and accurate. Leverage industry best practices, to improve processes
- Lead annual review and update of policies, guidelines and procedures to ensure consistent recovery service levels
- Participate in training, seminars, conferences and trade shows to broaden knowledge of current and future disaster recovery issues and technologies
- Provide training, coaching and mentoring to ensure key stakeholders are prepared to execute DR service level agreements
- At least 5 years of experience implementing disaster recovery, business continuity management and crisis management plans, including strategy, policy, multiple plan development and maintenance, recovery plan testing
- Demonstrated competency in program management and governance
- Experience in defining, implementing and enforcing risk-based standards, processes and procedures for responding to disruptions in business or IT operations
- Demonstrated leadership and communication skills
- Experience in creating and defining new operational models and procedures, and explaining complex problems or situations
- Experience in leading and managing groups of self-directed professionals
- Thorough knowledge and understanding of current disaster recovery planning techniques and technologies, as well as the methods used in performing risk analyses and business impact analyses
- Ongoing active participation in disaster recovery management forums or professional bodies
- Understanding of and experience in applying DRI International (DRII) and Business Continuity Institute (BCI) professional practices, as well as industry-specific regulations and regulatory bodies
- Bachelor of Science in an engineering or technical and/or business discipline
- Healthcare, banking, and/or public safety IT environment experience a plus
- ITIL certification desired
- PMP or PMI certification a plus
35
Disaster Recovery Program Resume Examples & Samples
- Handling actionable items resulting from drills, exercises and live events
- Recognizing and executing program augmentations and efficiencies
- Counseling and collaborating with stakeholders, business unit leaders and vital leadership parties
- Creating, recording, and performing disaster recovery exercises and drills
36
Business Continuity & Disaster Recovery Consultant Resume Examples & Samples
- Assist in the development of DR technical strategies for IT applications and services to meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) target of a service
- Provide technical expertise and participate in DR deployment initiatives
- Plan, coordinate, oversee, monitor, and provide quality assurance of DR Plan testing
- Assist in the development and implementation of program initiatives and projects including education and training, Business Impact Analysis, BC/DR Plan Development, and DR/BC Tests and Exercises
- Assist in leading functional business areas in Business Continuity exercises
- Develop project requests and project plans for DR/BC projects as assigned
- Assist in performing risk assessments and gap analyses, and presenting results to senior management
- Collaborate with technology and business partners to develop risk mitigation strategies
- Bachelor's degree in Computer Science, Engineering, Information Systems or a related area required
- Certified Business Continuity Professional (CBCP), Specialist Member of the Business Continuity Institute (SBCI), Certified Information Systems Auditor (CISA), or equivalent certification or equivalent formal training and experience successfully utilizing established business continuity methodologies required
- At least 3 years of disaster recovery and business continuity or other relevant experience
- Excellent interpersonal, verbal and written communication
- Outstanding relationship building and negotiation skills
- Ability to participate in cross-functional teams
- Self-motivated and goal driven
- Background with server virtualization, network infrastructure, and storage area networks
- Excellent Microsoft suite of applications skills (i.e., Power Point, Visio, and Excel)
- Knowledge of and proficiency in the use of business continuity software is strongly preferred
37
Manager, Disaster Recovery Resume Examples & Samples
- Owns and manages the disaster recovery plan (DRP). Specifically, develop and establish disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and/or human interference
- Coordinates with stakeholders on recovery policies and standard operating procedures
- Conducts and research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
- Partners with existing Business Continuity Practices for alignment of solutions to Recovery Point and Recovery Time Objectives
- Assists recovery support and business resumption staff during a disaster in the implementation of response and alternate operating strategies. Acts as a coordinator during an emergency situation
- Bachelor’s degree in Computer Science, related discipline and/or equivalent work experience
- Experience in creating, testing and refining disaster recovery services in multiple models of service delivery (on premise/hybrid/cloud/managed service)
- At least 10 years of IT work experience in one or more infrastructure disciplines. Working in a multi-Business Unit operating environment, specifically in a shared services role
- Thorough understanding of current disaster recovery planning techniques and technologies, as well as the methods used in performing risk analyses and business impact analyses
- Outstanding project management skills with a focus on planning, organization, and directing the testing of emergency responses, recovery support, and business resumption procedures
- Solid focus on communication and written communication skills - will communicate with all levels of management
- Strong vendor management skills and ability to drive results on agreed upon contract deliverables with outsourced service providers
38
Disaster Recovery Consultant Resume Examples & Samples
- As a subject matter expert you will lead, shape and deliver a practical and effective Disaster Recovery program that ensures our critical applications, systems, networks and information assets are working and available whenever our business clients need them
- Use your skills to work with IT and Project Management colleagues and vendors to ensure required technical assets are resilient and systems are built with DR requirements embedded. You’ll be a DR Subject Matter Expert on projects that utilize Waterfall, Scrum, Agile and DevOps methodologies
- Develop and maintain recovery plans in an enterprise BCM planning system and help design practial and useful plans and reports for planning efforts and At Time of Disaster
- You’ll work with your teammates to ensure business needs expressed and documented via the BCP programs are met. Assist your teammates as needed on BCP projects and exercises that benefit the larger BCM program and organization
- Use your communication skills to provide calm and professional crisis management for the divisions during disasters or business interruptions. Work with incident management and other BC/DR professionals across the company in delivering and gathering timely information and providing guidance while managing the response to disasters or events. Participate in exercises to help hone these skills
- Develop, schedule and conduct DR exercises in accordance with divisional goals and Global standards. Leverage Manulife’s global scale and work with IT partners around the globe to constantly improve the exercise process and recoverability of systems. Help engage business users to particpate in exercises
- Work with your teammates and colleagues in IT to develop and maintain recovery plans in an enterprise BCM planning system. Follow Global standards and share best practices with your peers in other divisions to report on program status clearly and consistantly
- Work with other IRM teams to identify areas of program improvement and drive execution through special projects and general working sessions, including but not limted to: developing policies and standards, gap analyses and mitigation, improvement of tools and processes
- University Degree preferred
- Experience in one or more of the following disciplines: Business Continuity, Disaster Recovery, Information Risk Management, Information Technology/Systems, Project Management, Information Security, ideally with some of that time spent in a large, complex organization
- Financial Services industry experience preferred
- Professional certification in BCP – ABCP, CBCP, MBCI or MBCP a plus, but not a requirement
- Strong Personal Computing skills (MS Office) and some familiarity with BCM Planning tools and/or relational databases. Familiarity with collaboration tools such as teleconference, instant messaging, email, and videoconference
- Broad understanding of application system technologies and disaster recovery tools and techniques
- Excellent communication skills (oral and written) including ability to develop and deliver effective user education sessions and a willingness to present to all organizational levels
- Proven ability to build relationships, engage and influence others
- Achievement oriented with proven project management skills and the ability to work independently and as part of a team, managing multiple priorities within tight deadlines while maintaining a professional and friendly attitude
- Ability to work off-hours to help manage incidents or communicate with collegues in different time zones
39
Senior Manager of IT Disaster Recovery Resume Examples & Samples
- Assess potential business impact (Business Impact Analysis)
- Work with the business group to define critical, time-sensitive functions, Recovery Time Objective (RTO), and Recovery Point Objective (RPO)
- Design, develop, and document business resiliency plans for Information Technology systems
- Recommend recovery strategies and options, and assist with the implementation of recovery solutions
- Design testing scenarios and coordinate disaster recovery service exercises, capturing metrics to track progress with continuous disaster recovery plan development
- Provide support and expertise to business groups when a business disruption occurs
- Evaluate current and emerging Disaster Recovery technologies (virtual, cloud, co-location, etc)
- 10+ years of experience working in Disaster Recovery/Business Resilience role in a large enterprise environment
- Certified Business Continuity Planner and other relevant industry certifications
- Cyber security risk management experience
- Expertise with NIST and ISO 27000 series, particularly NIST SP 800-53, NIST SP 800-171, ISO 27001/2, and NIST SP 800-34
40
IT Disaster Recovery & Business Continuity Analyst Resume Examples & Samples
- Basic understanding of IT-understanding the gap between IT and business continuity
- Experience facilitating and advising customers regarding disaster recovery
- Must be able to manage and maintain annual business impact analysis survey
- Must be able to facilitate and conduct testing as well as collect and analyze results for improvement and reporting
41
IT Disaster Recovery Administrator Resume Examples & Samples
- Work with the storage team (engineers and architects) within BB&T to understand Disaster Recovery capabilities and communicate back storage strategies to the Disaster Recovery team
- Write and maintain disaster recovery plans for the storage area
- Assume ownership of any assigned Disaster Recovery Gaps and guide them to closure
- Remain aware of the corporate technology, infrastructure, standards, processes, and strategic direction and to use these tools to help guide the DR team in accomplishing it's goals
- Assume ownership of any other assigned Disaster Recovery technology specific domains
- Bachelor's degree in a technical or business field, or equivalent education and related training
- One year of demonstrated experience or an educational equivalent in information technology
- 3 Proficiency in storage platforms ability to speak to NAS/SAN with focus on Hitachi and EMC solutions
- Ability to write clear and concise recovery plans for multiple technologies
- Ability to control and guide work streams from implementation to conclusion
- Aptitude to understand and adapt to newer technologies
- Web technology (JSP, Javascript, CSS)
- 2 Database knowledge (SQL, Modeling)
- Deep knowledge of EMC, NetApp and Hitachi storage product lines
- Perform application assessments on recoverability by working with LOBs/application owners. Facilitate the process, provide methodology/structure/forms, serve as an IT liaison, analyze data, and document results. Identify risks/vulnerabilities and make recommendations to improve recovery processes that meet BB&T’s needs, as well as Audit and Regulatory requirements
- Bachelor’s degree in business or data processing or equivalent education and related training
42
I.T Disaster Recovery Executive Resume Examples & Samples
- Providing scheduled and ad hoc deliveries intelligence to the Executive Lead of Business Continuity Planning on the status of the disaster recovery strategy and open actionable events
- Creating, implementing, and preserving a strong, enterprise-wide disaster recovery strategy into a cohesive plan
- Hands on knowledge and familiarity with the information technology (IT) operations of the Client. This includes but is not limited to; hardware/software, mandatory redundancy, information security (IS), and applicable control environment
- Developing and supervising maintenance of enterprise wide disaster recovery plans
- Handling actionable items resulting from drills, exercises and live events
- Presenting status updates to the program resources, plans and other auxiliary documentation throughout merger and acquisition (M&A) events
- Recognizing and executing program augmentations and efficiencies
- Preserving constructive associations with both internal and external collaborators to support the disaster recovery strategy
- Counseling and collaborating with stakeholders, business unit leaders and vital leadership parties
- Constructing and implementing augmentations to the disaster recovery strategy and program as necessary
- Creating, recording, and performing disaster recovery exercises and drills
- Constructing and distributing presentations to executive leadership related to the Client’s disaster recovery efforts
43
Senior Program Manager, Disaster Recovery Resume Examples & Samples
- Creates and manages project teams and cross-functional teams supplying advanced statistical and status reporting on completed programs to major stakeholders (internal and external). Works with other program managers and management to identify and address cross-project dependencies
- Brings changes and suggestions from each program and sub-program to help improve and develop best practices. Manages change within the programs and evaluates risks and assesses potential impacts on program delivery
- Experience with wireless market operations management
- Experience with disaster recovery management
- 5+ years’ experience in organizational programs, contract management, or related area
- 2+ years of supervisory or program management experience
- Demonstrated ability to work independently. Self-starter
- Strong program management skills and knowledge of best practices
- Experience with team-based program management tools, such as eProject or Microsoft Project
- Need to be available after hours for emergency work
- At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen
44
Disaster Recovery Tech Resume Examples & Samples
- Creation of scope documents for delivery to Client TS DR to request DR environment set up
- Identification of opportunities to improve the DR process
- Schedule and conduct weekly status meetings to keep DR Exercise participants informed
- Creation of issue tracking and remediation documentation
- Maintain SharePoint site for collection of exercise documentation
- Manage bridge lines during the exercise to capture issues and identify colleagues needed for resolution
- Schedule and conduct meetings to follow up on issues identified as needing remediation to collect status updates
- Creation of post-test documentation - final status report and post-mortem on issues
- Provide status reports on GBCM policy compliance
- Review DR data repositories periodically to identify potential issues prior to exercises
- Work with application teams to ensure that externally hosted applications participate in DR exercises per GBCM standard and policy
- Work with application teams to ensure that data values in GEAR are correct for identifying critical applications
- Maintenance and support of the ACDR data repository of application information
- Ability to communicate effectively with large groups – verbally and in written form
- Ability to manage time and schedule effectively
- Ability to review/create/manage process documentation
- Ability to manage SharePoint sites (site owner only)
- Ability to understand cloud based applications and infrastructure
- Problem solving / Analytical ability
- Ability to adapt to a fast changing environment and requirements
- Understanding of adherence to Compliance standards
- Proficient in VBA coding within MS Access
- Proficient in using MS SQL with MS Access and VBA
- Proficient with all MS Office applications and tools
- Bachelor Degree required, ITIL certification a plus or experience in lieu of degree
- Experience with Hardware support/management (5+ years, preferably with Client)
- Experience with Software support/management (5+ years, preferable with Client)
- Experience communicating with large groups – verbal and written (3+ years)
- Experience with process creation (2+ years)
- Experience with compliance and audit reviews (2+ years)
45
IT Disaster Recovery Program Lead Resume Examples & Samples
- Developing and supervising maintenance of enterprise wide disaster recovery plans
- Presenting status updates to the program resources, plans and other auxiliary documentation throughout merger and acquisition (M&A) events
- Preserving constructive associations with both internal and external collaborators to support the disaster recovery strategy
- Constructing and implementing augmentations to the disaster recovery strategy and program as necessary
- Constructing and distributing presentations to executive leadership related to the Client’s disaster recovery efforts
46
Disaster Recovery Consultant Resume Examples & Samples
- 5 years hands on experience in DR in a large enterprise environment
- Understanding of enterprise architecture and systems
- Must have experience coordinating with program and project leaders to analyze IT system and network architecture related to disaster recovery (DR) and continuity of operations planning (COOP)
- Knowledge and skill to clearly and identify strategies for addressing requirements, risks and issues relate to DR, system and data backup and replication strategies
- Demonstrate experience in full lifecycle COOP, table top testing, network swing to support system recovery at COOP site
- Must be able to quickly identify and resolve issues related to current architectural design and bring new visions or direction to ensure DR strategy remains current and viable to support customer SLA requirements
47
Disaster Recovery Resume Examples & Samples
- Develops and implements templates and tools to facilitate recovery planning and exercises
- Guides employees to use tools and templates in the design of plan development and recovery testing
- Assesses planning materials to verify compliance with governance
- Reviews recovery plans to assess compliance with governance
- Coordinates and monitors disaster recovery testing exercise events to ensure activities progress according to event plans, issues are logged, and status reporting is provided to stakeholders
- Maintains test schedule
- Responses at time of disaster
- Performs other related duties assigned as needed
- Knowledge of business continuity and disaster recovery planning and validation methodologies
- Communicates ideas both verbally and in written form in a clear, concise, and professional manner including presentations to employees and clients at all levels
- Project management skills
- Ability to organize completion of work within tight time frames
- Ability to clearly communicate complex disaster recovery concepts
- Ability to understand and apply learned concepts
- Demonstrated ability to plan and complete work within tight time limitations
48
Senior Dir-disaster Recovery & Business Continuity Resume Examples & Samples
- Lead the design, implementation and management of an enterprise level Disaster Recovery program which addresses all critical internal and external customer and business requirements
- Guide Business Unit and IT executives to help prioritize HA & DR initiatives and spending based on relevant business risk and regulatory compliance issues, financial implications, and alignment with the corporate strategic plan
- Effectively lead, develop and mentor teams of HA & DR professionals as well as contractors, vendors and services providers
- Provide strategic and tactical risk mitigation and compliance guidance for all IT projects, including the evaluation of enterprise policies, processes, operating procedures and governance controls
- Manage the development and implementation of prudent enterprise HA & DR standards, guidelines and procedures to protect the integrity and availability of all corporate information assets
- Consult and advise IT executives and business leaders regarding risks to continuing business operations as well as the necessary corporate responsibilities required to mitigate those risks throughout the enterprise
- Drive the development and deployment of a training and awareness program to assure ABCs workforce is knowledgeable of policies, best practices, and relevant HA & DR guidance appropriate to their role in the organization
- Lead the development and ongoing management of the technology risk analysis process against corporate functional areas to identify points of vulnerability and recommend disaster avoidance and reduction strategies
- Provide leadership and management in the event of an actual disaster for IT recovery capabilities
- Responsible for estimating costs associated with the successful resumption of business operations in the event of a disaster
- Leads the development and implementation of disaster recovery testing methodologies
- Assures that recovery procedures are effective for the restoration of key resources and for the resumption of critical business processes
- Manages the development and maintenance of the EITS Business Continuity Plan
- Partners with senior leaders in the GBR organization to support internal and external reviews of the Company's delivery and services environments to ensure adherence to established Crisis Management policies and standards and to develop corporate emergency response procedures
- In collaboration with internal audit, drive the continued development of appropriate criteria to assess processes, applications, and technology infrastructure elements for compliance with enterprise HA & DR standards
- Responsible for all associate relations functions for department staff including hiring, terminating, performance management, development and training
- In alignment with the Company's growth and direction, provides overall financial direction in order to manage the development of budgets, controls and measurements to monitor progress
- Makes recommendations for succession planning
- Seasoned leader of global professionals and cross functional teams, who can attract, develop and retain top talent in the field
- Direct experience leading the design, implementation and management of a Business Continuity and/or Disaster Recovery program for a cross functional and multi-national corporation (Fortune 500)
- Extensive experience with Healthcare regulatory audits as well as external audit processes and requirements
- Demonstrated successful implementation of control frameworks and standards such as ISO 22301, ISO27031, ISO 24762, COBIT, ITIL, NIST and PCI
- Industry Certification (minimum CBCP or equivalent) is required
- Minimum of 10 years of leadership experience in the business continuity / disaster recovery field is required
- Excellent understanding and broad knowledge of all IT Architecture, Operations, Information Security & Risk Management, strategic planning and the related tactical initiatives needed to achieve the plan
- Sound understanding of financial management and departmental budgeting required
- Bachelor degree required, Master degree preferred
- Demonstrated ability to effectively present, manage conflicts and interact at Senior Executive levels (CEO, CIO, CFO and Controller) and resolve critical and sensitive issues with external partners and customers
- Demonstrated ability to meet objectives, deliver quality results in a high performance environment
- Excellent skills interacting and mediating sensitive situations at all levels of the organization and with external customers and auditors
- Ability to easily defuse critical situations and manage escalations appropriately
- Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management in a cross functional matrix organization; solid teamwork and interpersonal skills
- Strong presentation skills; ability to present and discuss business issues, strategies as well as technical information in a manner that establishes rapport, persuades others, and gains understanding at all levels of the organization
- Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables
- Good business and financial planning, analytical, and conceptual skills to evaluate business risks and apply knowledge to identify appropriate solutions
- Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a matrix and cross-functional environment
- Solid knowledge of information security principles and practices
- Excellent interpersonal, communication and collaboration skills to successfully interact and influence employees and key business partners and providers at all levels
- Excellent track record communicating, managing complex projects and influencing others, in a diversified and international matrix organization. Adept at proposing, implementing and managing change while prepared to question the “Status Quo”
- High level of personal integrity with the ability to professionally handle highly sensitive and confidential situations with Executives, Customers and 3rd parties
- Ability to deal with ambiguity very dynamic and high speed and complex business environment
- Demonstrated ability to serve as a respected member of a senior management team and effectively communicate security-related concepts to a broad range of technical and non-technical management and staff, including executive management
49
IT Disaster Recovery Program Manager Resume Examples & Samples
- Minimum 7 years of experience in an IT Disaster Recovery role
- Minimum 7 years working in a large globally distributed enterprise
- Experience working in a highly regulated industry
- Ability to identify and understand organizational risks and vulnerabilities and develop resilience strategies and response, restoration, and recovery plans to lower risk
- Knowledge to build and mature a disaster recovery program and organizational framework based on an industry accepted capability maturity model
- Demonstrated ability to lead risk and threat assessments to identify inherent and acquired vulnerabilities that may negatively affect the company, its resources, or reputation
- Judgement and business acumen to recommend new or modifications to existing controls, mitigations, or management processes to lower risk and increase organizational resiliency against the most likely and highest impact events
- Experience developing a Business Impact Analysis (BIA) to quantify and qualify potential impacts of events on the company and its operations to prepare Recovery Time Objective (RTO) and Recovery Point Objective (RPO) that meet business needs and contractual obligations
- Ability to develop and drive DR strategy as well as write, communicate, facilitate, and present to all levels of Information Technology leadership and staff
- Ability to recommend continuity and recovery strategies and complete a cost benefit analysis to compare the cost of implementing business continuity strategies against the value of the assets at risk
- Experience and crisis-tested judgement to develop, implement, and exercise plans to provide for a coordinated, timely, and effective response to situations
- Knowledge and communications skills to document myriad processes and procedures to advance the recovery of time sensitive processes by, with, and through plan managers, incident responders, and senior business leaders
- Knowledge, skill, and ability to establish and maintain an enterprise-wide awareness program and serve as a subject matter expert
- Ability to establish and lead an exercise, testing, maintenance, and audit program to establish leadership confidence in a predictable and repeatable performance of recovery activities throughout the organization
- Working knowledge of certification and accreditation processes in situations where IT DR plans have to be independently assessed and certified against enterprise-wide criteria and, in some cases, legal/regulatory obligations
- Detailed knowledge of compliance practices, corporate policies, laws and regulations governing BCP/DRP
- Problem analysis and resolution: ability to analyze complex issues and translate into clear and concise reports to facilitate decisions required from senior management; collect data, establish facts, and draw valid conclusions
- Excellent written and oral communication, presentation, and organizational skills
- Excellent interpersonal skills (credible, cooperative, and supportive); builds trust with relevant stakeholders, and other business leaders to support plan development, maintenance, testing, and execution
- Ability to lead projects and work autonomously with minimal supervision
- Proficient in Microsoft Word, Excel, PowerPoint, Visio
- Experience with MS Project preferred
50
Disaster Recovery Senior Case Manager Resume Examples & Samples
- Provide extensive escalated customer service interaction
- Manages staff and subcontractors
- Provides quality control review and oversight of project deliverables
- Bachelor's degree
- 5+ years of experience supporting disaster recovery projects
- Solid knowledge of how disaster recovery programs are implemented at the state level
- Finance and Accounting experience
- Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
- Experience working in a consulting firm, development organization, or public agency preferred
51
Disaster Recovery Financial Review Manager Resume Examples & Samples
- Preparation, presentation, and communication of financial packages to Senior GOSR Management for repayment decisions
- Helps refine program procedures and processes for implementation of recovery case management
- Provide extensive escalated customer service interaction
- Provide daily supervision and tasking for case managers assigned to the overpayment recovery section
- Provides project reporting, including staffing and financial status, project performance and risk analysis and mitigation
- Works with clients on a daily basis to strategize and execute project tasks
- 10+ years in Housing Programs with emphasis on Disaster Recovery
- Demonstrated experience in preparation, presentation, and communication of financial packages to Emergency Management executives
- Background in refining program procedures and processes for implementation of recovery case management
- Intermediate level Microsoft Excel
- Strong analytical, quantitative, problem-solving and decision making capabilities
- Ability to prioritize and multi-task in a fast-paced environment
- Able to work well individually, in teams and work virtually
52
Disaster Recovery Case Agent Resume Examples & Samples
- Interpret Construction scope adjustments occurring during the construction phase of the grant as part of the final reconciliation
- Provide the highest level of customer service while interacting directly with applicants performance and risk analysis and mitigation
- Assist customers with understanding an overpayment of grant funds and repayment options
- Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
53
Disaster Recovery Data Analyst Resume Examples & Samples
- Collect application data transferred from existing housing programs
- Organize data into easily reportable metrics
- Create a schedule of milestones for each application throughout the Reconciliation process
- Interact with client to reconcile data with other programs
- High School Graduate, Bachelor degree preferred
- 5 years of total business experience, with 2 years’ experience in data analytics
- Must have demonstrated ability with Microsoft Access or similar database tools and Excel
- Strong communication, interpersonal skills
- Experience working in a consulting firm, development organization, or public agency preferred
54
Senior Manager IT Disaster Recovery Resume Examples & Samples
- Work with leadership team to develop and implement a comprehensive IT Disaster Recovery program for Cox Communications, Inc
- Coordinate CCI resources that will be required to maintain an operational DR program, and plans for the restoration of mission-critical business applications
- Conducts/participates in risk/threat vulnerability studies and impact assessments. Identify opportunities for and lead deep dives on key initiatives through program and project reviews
- Ensure that technology platforms have back-up and off-site storage strategies in place to support program goals
- Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged system outage or declared disaster
- Coordinates and manages actual, scenario-driven DR exercises as well as tabletop or simulated exercises with both business and technical staff
- Actively manage and coordinate testing schedules, objectives, exercises and post mortem reviews
- Create relationships with business & technology stakeholders including architects, development managers, program/project managers, QA, etc
- Conduct DR operational review meetings with delivery and business key stakeholders
- Maintain disaster recovery program strategy (forward looking roadmap) aligning services and portfolio components to the strategy
- Coordinate the implementation and reporting of recovery infrastructure and processes
- Collaborate with business units and development teams to identify and plan mitigation efforts, business continuity recovery strategies and necessary resources to execute continuity procedures. Ensure that resources, dependencies, risks and constraints are aggressively managed in a timely fashion
- Manage scope, identify and track milestones and budget across program and projects to ensure completion of program/project goals
- Develop and provide direction and guidance to team in developing appropriately structured and detailed program/project plans
- Collect and organize information about current systems to create an inventory of systems and applications, with hardware, software, and network requirements, as well as inter-system dependencies clearly identified for DR purposes. This would include systems at CCI’s data centers in Atlanta, GA and Phoenix, AZ
- Identify, track, prioritize and drive resolution of program level issues, leveraging lessons learned from prior experience and work to address and mitigate systemic issues
- Communicate timely and accurate status to appropriate levels and stake holders
55
IT Operations Disaster Recovery Engineer Resume Examples & Samples
- Actively supporting and maintaining enterprise server / storage environment consisting of 50+ servers
- Experience building, deploying and troubleshooting Windows Server 2012 and 2012 R2
- Knowledgeable in hardware and software refresh, consisting of data migration, configuration and application settings
- Familiarity with Microsoft PowerShell scripting in highly automated environments
- Experience designing, deploying, and maintaining Microsoft Hyper-V in clustered configurations
- Experience troubleshooting and supporting VMware ESXi
- Hands on experience and exposure to Fibre Channel Storage technologies, concepts, and methodologies
- Working knowledge of Windows Failover Clustering for File and SQL Server workloads
56
Disaster Recovery Elevated Financial Case Agent Resume Examples & Samples
- Conduct extensive customer service interaction with applicants requiring large grant repayments
- Effectively analyze data from insurance and associated documents to effectively determine applicable costs to CDBG housing grants. Associated documents could include FEMA assistance, Small Business Administration loans, and ICC
- Interpret Construction scope adjustments occurring during the construction phase of the grant as part of the final reconciliation
- Provide the highest level of customer service while interacting directly with applicants performance and risk analysis and mitigation
- Assist applicants with understanding an overpayment of grant funds and repayment options
- 2+ years of experience in customer service
- Demonstrated knowledge of how disaster recovery programs are implemented at the state level
- Ability to work in a dynamic, challenging, and emotion charged environment
- Ability to implement business processes that require a high level of productivity in short time constraints
- Basic accounting or finance experience preferred
- Intermediate Excel proficiency
- Insurance adjustment or processing experience
- Experience working with programs funded with HUD’s Community Development Block Grant program and/or FEMA disaster recovery funds (FEMA Public Assistance or FEMA Hazard Mitigation Grant programs)
- Experience working in a consulting firm, development organization, or public agency preferred
57
Senior Associate, Disaster Recovery Resume Examples & Samples
- Participate in the planning and coordinating of periodic tests, documenting the results of tests, identifying and communicating recommended enhancements to the plans and procedures
- Ensure adherence to the Firm's DR Governance Framework and IT contingency policies
- Participate in documenting procedures, training materials, and policies as assigned
- Conduct research projects upon request
- Involves key stakeholders and management in systems or strategic discussions and documents resolution
- Participate in operational projects to mature and grow the Firm's Disaster Recovery program
- Minimum three years technology background with some knowledge of the relationships between data centers, servers, networks, databases and applications
- Competent with MS Office Suite; Visio, PowerPoint, Excel, Word, and Microsoft Project
- Knowledge of the DRII 10 professional practices and/or CBCP certification is a plus
- Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members
58
Disaster Recovery Engineer, Senior Resume Examples & Samples
- Up systems, written policies, and procedures and leverage the latest trends in technology, including Cloud and Disaster Recovery as a Service (DRaaS) to help develop creative solutions that meet the needs of the client. Collaborate with information security specialists to conduct threat, risk, and vulnerability assessments and recommend DR strategies of both the IT and critical infrastructures supporting the business processes
- Experience with designing and developing the framework for system and application dependencies to establish recovery time objectives or recovery point objectives with cost
- Benefit analysis
59
Long Term Disaster Recovery Manager Resume Examples & Samples
- Coordinate the MFRG Steering Committee and subcommittees. Coordination includes scheduling meetings, interacting with volunteers, and developing and leading plans for each subcommittee
- Grant management including disbursements and drafting and submitting reports
- Develop and maintain rosters, calendars, filing and systems and ensure accuracy, confidentiality and consistency of record systems
- Develop positive interpersonal and working relationships with various publics, including, volunteers, UWM staff, human services organizations, faith-based organizations, funders and supporters
- Building community partnerships with local and out of state groups for rebuild and other projects
- Ability to think strategically, facilitate committee goal setting and implementation
- Creativity, strong project management and problem solving skills
- Excellent interpersonal, and communication (oral and written) skills
- Ability to prioritize projects and manage time effectively
- Proficiency in Excel and MS Office family of products
- Database analysis skills including demonstrated ability to write reports, build queries
- Ability to manage grants and special projects
- Candidates must consistently demonstrate the ability to work independently as a member of an impact team
- Bachelor’s degree or relevant education and experience in related field
- Grant development/management
- Non-profit, government, foundation, board, volunteer management, and/or United Way experience
60
Disaster Recovery Manager Resume Examples & Samples
- Within scope of position, represents the entire disaster cyle of preparedness, response and recovery
- Ensures that American Red Cross services are available to diverse communities
- Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered
- Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics
- Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies
61
Disaster Recovery Principal Engineer Resume Examples & Samples
- Assume ownership and management of the overall program disaster recovery and business continuity program and processes
- Identify potential Business Interruptions, develop safeguards against these interruptions, and implement recovery procedures in the event of a business interruption
- Manage activities to safeguard data processing operations by identifying potential problem areas that may cause interruptions to critical business operations
- Coordinate development and implementation of Disaster Recovery and business continuity Plans and Procedures for all supporting applications/solutions
- Monitor and coordinate documentation development and scheduled deliverables from each team
- Manage tasks to publish supporting documents and distribute to: the appropriate team leaders, backups, and management
- Ensure maintenance of the plans through periodic review and team leader updates as changes take place
- Develop and manage program updates and presentations to management and provide training to ensure continued awareness of program status
- Bachelor's degree (or higher) preferred in an engineering discipline such as Computer Science or Information Technology with deep technical understanding of Telecommunication and networking concepts
- Generally requires 11+ years of experience managing IT business continuity and disaster recovery engineering and design preferably in telecommunication or wireless industry
- Certifications: CBCP/CDRP certified and one or more of the following certifications CISA, CISSP, CISM, Security Awareness
- Experience with Incident/Problem Management, Change Management, Availability Management and Configuration Management
- Familiarity with Disaster Recovery regulations and related industry standards such as ISO/IEC 24762:2008, BS25999, NFPA 1600, etc
- Ability to work and effectively communicate Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with cross functional stakeholders from Business, Product, Marketing, Operations and Engineering
62
Disaster Recovery Systems Technician Resume Examples & Samples
- Must demonstrate professional behavior at all times when dealing with clients, supervisors and co-workers
- Must hold the safety of yourself and those around you as the number one priority in the workplace
- Must meet DoD 8570 IAT Level II certification requirements - possess aSecurity + certification and acquire a Microsoft OS certification on 2008 server or MS Seven/10 within 6 months of hire
- Be able to successfully attain an SSBI
- U.S. Citizen and possess U.S. DoD Secret Security Clearance and ability to obtain CAC card is required
63
Disaster Recovery Management Lead, Director Resume Examples & Samples
- Identifies, recruits, and manages a small team of Disaster Recovery management subject matter experts (SME's)
- Provides senior level leadership to subordinates including assigning and managing work, monitoring performance, and conducting performance appraisals
- Controls budgets; ensures financials and staffing levels are in line with approved budget on an ongoing basis
- Lead Technology Infrastructure & Operations Disaster Recovery Management function and manage the implementation of all aspects including implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks
- Manage the development, implementation and maintenance of TIO Disaster Recovery Program to include disaster recovery planning, risk assessment, testing, awareness and training and ongoing process improvement
- Providing leadership and coordination for the entire recovery process during testing and real disasters, including the leadership and coordination of recovery teams during the process
- Manage execution of all remediation steps and corrective action plans from control review findings to implementation
- Coordinating the development, documentation, communication, testing, enforcement and maintenance of Disaster Recovery (DR) plans
- Drive the development of and manage processes to identify and evaluate operating unit’s risks and risk and control self-assessments
- Performing periodic gap analysis to ensure recovery plans are consistent with expectations, SLA's and OLA's
- Recognizing and identifying potential areas where existing disaster recovery policies and procedures require change, or where new ones need to be developed
- Participate in the design/implementation of key operations processes to support Problem & Incident, Change and Release Management
- Providing metrics for analytical management reporting to help improve productivity and availability
- Providing education, mentoring, guidance and thought leadership of DR plans, processes and procedures
- Maintaining a single point of DR contact for IT teams and business units and establish strong relationships with key functional stakeholders including first line of defense business lines, Risk, Compliance, and Internal Audit Instill confidence by demonstrating credibility and expertise on control issues
- Provide TIO with Disaster Recovery SME advisory service, adopting a partnership approach, in order to minimize risk and offering solutions to mitigate and lessen the cost of risk
- Maintain the highest level of personal integrity in all dealings thereby mitigating reputational risk to MUB
- Train others on the Disaster Recovery and Risk Control methodologies and reinforce an inherent culture of accountability and ownership for implementation and execution of controls across all levels and functions within the organization
- Consolidate reports for senior management for KRI/KPI as well as reporting project-based updates
- Education: Bachelor’s Degree in Information Systems, Computer Science, Business or related discipline; Master's preferred
- Certifications: Disaster Recovery International Institute or Business Continuity Institute certification or progress towards certification; ITIL certification preferred
- 5-10 years of related experience within a large financial services firm or advisory/consulting firm including experience as an internal auditor and or public accountant or compliance officer
- 15 - 20 years of progressive experience in Information Technology
- Minimum 8 - 10 years of experience in the direct management of Corporate Disaster Recovery initiatives and processes
- Minimum 5 years of contingency planning experience as well as relevant work experience in Data Center Operations, Network Services or Platforms
- Knowledge at the expert level of Disaster Recovery processes and methodologies
- Financial Services industry strongly preferred
- Understanding of respective industry best practices (e.g., ISO, COBIT, ITIL)
- Knowledge of technology risk management policies, methods, standards, processes, governance models, and industry standard risk analysis approach
- Knowledge of current industry trends in Information Risk and Disaster Recovery management
- Expertise in planning, organizing and directing the testing of emergency response, recovery, and business resumption procedures
- Expertise in performing risk analyses and impact analyses
- Excellent interpersonal, written and verbal skills with the ability to effectively communicate with individuals at all levels within the company
- Proven ability to assume leadership role in a crisis event
- Demonstrated ability to facilitate groups through complex technical decisions and build consensus around technical direction
- High level of analytical and problem-solving abilities
- Ability to travel to data centers and recovery locations
- Ability to respond to disasters 24x7
- Self-motivated with the ability to work independently and within a virtual team
64
Disaster Recovery Coordinator Resume Examples & Samples
- Make recommendations regarding recovery strategies and resources to resume IT operations after a disaster
- Coordinate, develop and maintain IT Disaster Recovery Plans (DRP) across Gildan business units to ensure that essential business operations have appropriate failover capabilities during a crisis
- Assist establishing the time objectives and recovery point of acceptable recovery for infrastructure and applications
- Prepare procedures for disaster recovery exercises, scenarios and documentation
- Direct, coordinate and document the activities of members of the recovery team disaster in regards to the development of recovery procedures
- Execute and guide annual recovery exercises assessing the effectiveness of the recovery plan and procedures
- Evaluate disaster recovery exercises and to share the findings of evaluations, including improvement opportunities to management
- Participate in the IT change control process and ensure all application/platform changes are tracked and updated appropriately within the respective DRP documents
- Ensure all required documentation related to operations and changes management is properly captured as it relates to disaster planning, testing and auditing activities. Assist establishing procedures as required
- Maintain and update documentation and ensuring that it complies with the established standards
- Maintain an inventory of assets to be recovered in the event of a disaster
- Maintain the recovery plans to ensure of its continuous improvement
- Initiate and conduct periodic reviews of the disaster recovery plan with team members
65
IT Disaster Recovery Manager Resume Examples & Samples
- Demonstrable experience of working in a strategic Disaster Recover (DR) role suitable to a FTSE100 business
- MUST HAVE Strong Disaster Recovery experience within an ITIL based environment .
- Experience of aligning Continuity plans across a large organisation
- 50% off our Home, Motor and Pet insurance
66
Disaster Recovery Consultant Resume Examples & Samples
- Determine, analyze and mitigate risk associated with business continuity
- People management
- Status reporting
- Low and high level design and estimation
- Working with the delivery team
67
Disaster Recovery Manager Resume Examples & Samples
- Conduct audits, assess back-ups, GAP analysis, perform tests to make sure data can be retrieved
- Job breakdown: 30% Mgmt and 70% Projects or hands-on type work
- Design disaster recovery and contingency plans for data back-up and recovery
- Set policies for data center operations and emergency data recovery procedures
- Responsible for auditing and validating data recovery archive procedures which are administered by IT Operations in concert with IT Security, Legal, and IT Systems Management
- Responsible for the risk analysis process against corporate functional areas to identify points of vulnerability and recommends disaster avoidance and reduction strategies
- Analyzes environmental and equipment configurations for critical resources; recommends disaster avoidance measures and improved backup capabilities in partnership with the Data Center Operations and Systems Management group
- Assists business process owners in establishing / maintaining their individual department/group business recovery procedures and works with business process/department owners to test their department/group recovery plans on an annual basis
- Assures records required for recovery are properly maintained in a Vital Records program
- Establishes disaster recovery testing methodologies; plans and coordinates the testing of recovery support and business resumption procedures in different functional areas
- Assures that recovery procedures are effective for the restoration of key resources and for the resumption of critical business processes
- Develops corporate emergency response procedures; distributes and updates emergency procedures to reflect changes in staff size, location, organization, and home office facilities
- Maintain project status and provides timely updates on project milestones
- Continually build knowledge and proficiency in Business Continuity concepts and lifecycle
- Manage regular updates of contracts and emergency IT crash kit requirements
- Develop training and briefing materials to educate and inform the Business and IT leadership staff on business continuity planning, emergency response leadership and support operations
- Responsible for the disaster recovery training for staff members in all functional areas
- Provides instructional and informational materials on how staff business / IT associates are expected to respond during an emergency event
- Develops and maintains standards and procedures for disaster recovery documentation
- Maintains a library of recovery support and business resumption procedures
68
Technical Program Manager, Disaster Recovery Resume Examples & Samples
- Manage cross-functional Disaster Recovery projects in a matrix organization
- Provide hands-on project management during all phases of the project lifecycle with an emphasis on communication to project sponsors, stakeholders and project teams
- Collaborate with technical teams to develop and maintain end-to-end project plans, ensuring on-time delivery. This may include writing requirements, use and test cases as well as support and escalation plans
- Prioritize projects based on impact level and leverage data to drive prioritization decisions. Foster a culture of data driven decision-making
- Communicate progress to plan on projects to Program Manager on a regular basis, ensuring that team members are kept up to date on the health and status of the project
- 3+ years experience program, project, or technical management
- 3+ years experience working on datacenter/infrastructure implementation projects with an eye toward business continuance and disaster recovery
- 2+ years experience in system administration or datacenter infrastructure in an IT environment
- Experience understanding application requirements and translating needs into DR requirements
- Experience in relationship building and collaboration with cross-functional teams
- Knowledge of Project Management tools and methodologies
- Experience with Security processes and procedures
69
ITO Disaster Recovery Resume Examples & Samples
- Work with IT Leadership and other key stakeholders to develop and implement a comprehensive IT Disaster Recovery program for SAIC Enterprise-wide
- Maintain disaster recovery program strategy (forward looking roadmap) aligning services and portfolio components to the strategy
- Coordinate ITO resources that will be required to maintain an operational Enterprise-wide DR program, and plans for the restoration of mission-critical business applications
- Ensure that technology platforms have back-up and off-site storage strategies in place to support program goals
- Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged system outage or declared disaster
- Collaborate with Customer Groups and Service Lines teams to identify and plan mitigation efforts, business continuity recovery strategies and necessary resources to execute continuity procedures. Ensure that resources, dependencies, risks and constraints are aggressively managed in a timely fashion
- Collect and organize information about current systems to create an inventory of systems and applications, with hardware, software, and network requirements, as well as inter-system dependencies clearly identified for DR purposes
- Identify, track, prioritize and drive resolution of program level issues, leveraging lessons learned from prior experience with globally distributed IT systems and services
- Coordinate the implementation and reporting of recovery infrastructure and processes
- Conduct DR operational review meetings with delivery and business key stakeholders
- Ensuring that IT supported applications, where appropriate, have a fully documented, and executable DR plan that contains all of the required information, reflects current conditions from an IT infrastructure recovery standpoint, and is able to support the recovery objectives of the organization. IT DR Testing Planning & Execution
- Coordinates and manages actual, scenario-driven DR exercises as well as tabletop or simulated exercises with both business and technical staff
- Actively manage and coordinate testing schedules, objectives, exercises and post mortem reviews
- Manage scope, identify and track milestones and budget across program and projects to ensure completion of program/project goals
- Develop and provide direction and guidance to team in developing appropriately structured and detailed program/project plans
- Bachelor’s degree in Computer Science or equivalent education required
- Minimum 9 years of experience in an IT Disaster Recovery role
- Minimum 9 years working in a large globally distributed enterprise
- Experience with ITIL and/or ITSM is highly desired
- PMP Certification a plus
- Experience working in a highly regulated industry
- Ability to identify and understand organizational risks and vulnerabilities and develop resilience strategies and response, restoration, and recovery plans to lower risk
- Knowledge to build and mature a disaster recovery program and organizational framework based on an industry accepted capability maturity model
- Demonstrated ability to lead risk and threat assessments to identify inherent and acquired vulnerabilities that may negatively affect the company, its resources, or reputation
- Judgement and business acumen to recommend new or modifications to existing controls, mitigations, or management processes to lower risk and increase organizational resiliency against the most likely and highest impact events
- Experience developing a Business Impact Analysis (BIA) to quantify and qualify potential impacts of events on the company and its operations to prepare Recovery Time Objective (RTO) and Recovery Point Objective (RPO) that meet business needs and contractual obligations
- Ability to develop and drive DR strategy as well as write, communicate, facilitate, and present to all levels of Information Technology leadership and staff
- Ability to recommend continuity and recovery strategies and complete a cost benefit analysis to compare the cost of implementing business continuity strategies against the value of the assets at risk
- Experience and crisis-tested judgement to develop, implement, and exercise plans to provide for a coordinated, timely, and effective response to situations
- Knowledge and communications skills to document myriad processes and procedures to advance the recovery of time sensitive processes by, with, and through plan manager, incident responders, and senior business leaders
- Knowledge, skill, and ability to establish and maintain an enterprise- wide awareness program and serve as a subject matter expert
- Ability to establish and lead an exercise, testing, maintenance, and audit program to establish leadership confidence in a predictable and repeatable performance of recovery activities throughout the organization
- Working knowledge of certification and accreditation processes in situations where IT DR plans have to be independently assessed and certified against enterprise-wide criteria and, in some cases, legal/regulatory obligations
- Detailed knowledge of compliance practices, corporate policies, laws and regulations governing BCP/DRP
- Problem analysis and resolution: ability to analyze complex issues and translate into clear and concise reports to facilitate decisions required from senior management; collect data, establish facts, and draw valid conclusions
- Excellent written and oral communication, presentation, and organizational skills
- Excellent interpersonal skills (credible, cooperative, and supportive); builds trust with relevant stakeholders, and other business leaders to support plan development, maintenance, testing, and execution
- Ability to lead projects and work autonomously with minimal supervision
- Proficient in Microsoft Word, Excel, PowerPoint, Visio
- Experience with MS Project preferred
70
Disaster Recovery Coordinator Resume Examples & Samples
- Development – Direct or assist in the development of disaster recovery strategies, solutions and plans ensuring that information technology is capable of executing an effective recovery process in response to a business interruption or disaster. Work with management to identify and implement controls and mitigation strategies for reducing risks to acceptable levels. Discover and report IT recovery gaps and work with IT partners to develop remediation solutions for discovered gaps
- Administration – Coordinate routine updates to DR runbooks. Maintain and update the enterprise master application recovery list. Review a statistical sample of DR runbooks for quality, using a pre-defined standards checklist. Work with IT to remediation findings in DR runbook quality. Report DR program status on a regular basis using Key Performance Indicators (KPIs) defined by the enterprise BCRM organization. Support internal and external audit requests and regulatory examinations
- Education/Communication – Provide training to IT partners and others within TCF as needed on methods/processes for determining recovery gaps and DR leading practices
- Change Management – Assess the business continuity impact of proposed technology changes and ensure adequate recovery/risk mitigation practices are integrated while coordinating logical revisions to existing plans and procedures. Involve other BCRM coordinators where proposed technology changes lead to business changes affecting internal customers and processes
- Testing – Coordinate and plan periodic tests of the recovery of critical applications and infrastructure. Coordinate participation of validating business units. Document the results of DR tests. Identify and communicate recommended enhancements to the plans and procedures. Develop post-test action plan, accountabilities and target dates. Assist in scheduling tests with service vendors and downstream third parties who require testing with TCF or where TCF requires testing
- Incident Response -- Provide 24x7 rotational on-call support to TCF business units, senior management and the enterprise Crisis Management Team for any emergency or test requiring activation of DR plans. Provide backup operational support to other BCRM Coordinators when requested by the VP, BCRM
- Four-year college degree
- 7+ years of IT experience
- 3+ years of technical disaster recovery planning
- Core project management experience of complex mission critical programs
- Experience in evaluating application recovery time capabilities and data recovery point capabilities
- Experience in defining IT dependencies and mapping the same to processes and infrastructure
- Prior experience in the successful development and implementation of technical disaster recovery solutions
- Ability to work in an environment that requires flexibility and sound judgment
- Results oriented, forward thinking, professional and organized
- Professional certification in a Business Continuity discipline (MBCP, CBCP, MBCI, SBCI, ITIL) Foundations or equivalent work experience with objective of obtaining certification after hire
- 3+ years of experience in financial institution operations, consulting, compliance, auditing or other comparable area
- Technical systems architecture (replication techniques, backup configuration, web-based systems, cloud technologies, virtual systems etc.)
- Technology recovery processes
- Mainframe and distributed computing systems
- Risk management principles
71
Sxxi Disaster Recovery Administrator Resume Examples & Samples
- Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery
- Reviews the testing and implementation of software, data systems, and data networks to ensure that the integrity and security of electronic data and data systems are adequately protected
- Facilitates the preparation of an organization-wide business resumption plan
- Configuration Management
- SDLC Knowledge
- Documentation/Technical Writing
72
Technology Disaster Recovery Team Lead Resume Examples & Samples
- Day to day oversight of the Technology Disaster Recovery team members in the Budapest office
- Support the Global Disaster Recovery Program Manager in the development of the annual program scope and schedule of events
- Perform event management role for Morgan Stanley Datacentre Recovery testing, often planning multiple events in parallel
- Work closely with the various Technology Engineering teams, Application Development, Business Continuity Management, IT Risk, and the global TechDR team to progress and complete the Firm?s Disaster Recovery Testing Program
- The candidate will work on Disaster Recovery related projects
- The candidate will be required to perform table top recovery exercises, engage with senior technology leaders and provide structured updates on both event and program status
- Supporting the development of a future state recovery and resilience testing portfolio, cyber recovery capability validation and self-service solutions
- Provide input to the tooling, documentation and recovery plan templates as well as providing regular training and engagement sessions with the teams engagement points
- Perform a leading role in the planning, coordinating and testing for large scale application and system recovery for Morgan Stanley Technology locations, including; interfacing with Mainframe, Networking, infrastructure teams and the crisis management team (Note: Events are generally conducted during weekends (Friday/Saturday/Sunday))
- Communications including kick-off and ongoing to a large audience of Technologists for planning and organizing DR events
- Preparation for testing events through review and Quality Assurance of test plans and run-book documents with infrastructure teams
- Review the IT technical and people recovery plans to ensure soundness, meeting regulatory and internal/external audit requirements and coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
- Support and participation during actual recovery events as necessary
- Follow-up for completion of TechDR Governance requirements other than testing e.g. application recovery documentation, metrics development and distribution, post-test follow-ups and documentation
- Provide consultative services regarding Disaster Recovery best practices to internal engineering and application teams when requested
- At least 7 years of experience in IT
- Experience leading technology and/or project teams
- Any security or cyber related background an advantage
- Day to day people management responsibilities
- Experience in a Disaster Recovery or Technology Project Management role
- Experience leading and contributing to Technology project management
- Awareness of industry best practices for Technology DR planning and BCM
- Data Analysis and presentation
73
Business Continuity & Disaster Recovery Manager Resume Examples & Samples
- Develops, coordinates, and maintains comprehensive business continuity and disaster recovery plans to ensure the ability to for the office, firm, and/or technology platform to recover in the event of an unforeseen disruption
- Establishes testing methodologies; plans and coordinates the testing of recovery support and business resumption procedures in different functional areas
- Assures that recovery procedures are effective for the restoration of key firm resources and for the resumption of critical business processes
- Develops strong relationships with Executives, Information Services, ATOS, Department Heads, and other business continuity and disaster recovery stakeholders to ensure an integrated approach to both planning and incident response activities
- Provides expert guidance to and coordinates the efforts of relevant office, firm, and department leaders in developing and documenting recovery procedures
- Produces documentation, provides policy training, and arranges training for recovery procedures to employees
- Performs risk analysis to identify points of vulnerability to assess the firm’s resilience to withstand business disruption and recommends disaster avoidance and mitigation strategies
- Audits Business Continuity and Disaster Recovery Plans, documents preparedness status and reports to management
- Participates in client audits regarding area of expertise
- Tracks status of agreed remediation items to closure. Analyzes environmental and equipment configurations for critical firm resources; recommends disaster mitigation measures and improved backup capabilities
- Reviews changes in GGP resources and environment to assure the effectiveness of the recovery procedures and backup capabilities
- Assists incident response team members during a disaster in the implementation of response and alternate operating strategies. Acts as a resource during an emergency
74
Manager, Disaster Recovery Resume Examples & Samples
- Act as Point Person for BI resource demand & supply
- Maintain and provide information about current projects and potential future projects
- Understand capabilities (skill sets) and monitor utilization and group's bandwidth by week
- Manage individual workload for a team of 80+ with wide range of skillsets including Business Solution Managers, Information Architects, Data Analysts, ETL/BI/UI Developers and Data Operations people
- Track team and individual schedule adherence related to project assignments
- Understand project budgets that drive / fund resource needs
- Provide management with detailed reports on project estimates and actuals, project budget utilization, and team billable versus non-billable time
- Identify new resource needs and the procurement of contractors for long and short term needs
- Work with department managers & leads of various groups to staff projects with appropriate resources promptly and accurately
- Monitor all metrics related to staffing and utilization; reviewing metrics with team leads and other stakeholders on a consistent basis while helping drive strategic growth
- Working in close collaboration with Finance and HR teams improve resource efficiencies with effective forecasting, skillset analysis, bandwidth and capacity plans
- Ensure accurate time reporting to approved projects only
- Ensure completeness and accuracy of invoice coding for consultant positions in the BI group
- Bachelor's degree in Management Information Systems, or equivalent education and experience
- 5+ years in a resource management role in an IT group
- Experience with PlanView or HP PPM or similar system
- Good public speaking and presentation skills
- Proven leadership skills in personnel management including the following attributes: efficient, collaborative, candid, open, and results-oriented
- Ability to pay attention to details and be organized
- Ability to project professionalism over the phone and in person
- Strong knowledge of using Microsoft Excel
- Solid understanding of various Software Development Life Cycle & associated skillsets
- Experience with staffing Business/Intelligence/Analytics/marketing projects
- Understanding of various resource skills required for delivery of BI/Analytics./Marketing solutions
- Knowledge of DataWarehousing, Marketing & Business Intelligence/Analytics technologies & processes
- Strong Analytical skills
- Extensive IT Change, Issue & Risk Management experience
75
Cybersecurity Disaster Recovery Manager Resume Examples & Samples
- Provide leadership in assessing, developing and implementing a Business Continuity (resiliency) and Disaster Recovery (restoring) program for the organization
- Provide management and leadership for BC/DR planning efforts with a major focus on assuring the adequacy of contingency plans for Critical applications
- Provide leadership in coordinating, assessing, developing & communicating disaster recovery requirements and contingency plans to protect the organization in the event that facilities or technology resources are unavailable due to an unforeseen disruption
- Responsible to ensure compliance with Business and Regulatory requirements
- Provide program leadership across technology groups, business and business IT groups
- Interface with stakeholders at all levels of the organization
- Develop resource requirements plan
- Coach and mentor less senior Cyber Security employees
- Significant experience and understanding of Disaster Recovery and Business Continuity Lifecycle Management
- Experience leading and managing staff
- Experience with cost requirements, management and budget
- Experience establishing and leading an enterprise level Disaster Recovery program
- Excellent oral and written communication skills required to communicate at all levels of the organization
- Continuous awareness and understanding of industry recovery solutions
- Experience with business continuity program life cycle plans and source deliverables
- Understanding and experience with applicable compliance (federal, state and local laws, regulations, and ordinances)
76
Disaster Recovery Coordinator Resume Examples & Samples
- Writing, reviewing, and implementing strategic, mitigation, recovery, or operational plans
- Providing guidance for emergency plan development to include outreach and training on emergency planning topics
- Facilitating work groups with diverse stakeholders to include sharing information, making decisions, and implementing strategies
- Graphical and other alternative communication methods to diverse audiences
- Working productively with diverse stakeholders, including tribal communities, limited English proficiency communities, individuals with access and functional needs, and others
- A list of three professional references. Please include at least two past/current supervisors, one peer and subordinate if applicable. For each reference include the following
- Professional Title
- Daytime Phone Number
- Email Address
77
Disaster Recovery Program Manager Resume Examples & Samples
- Interface with executive management for strategic planning and policy determination
- Lead, guide and support the disaster recovery efforts, including strategy, development, training, testing and execution
- Provide leadership and guidance to IT Applications to facilitate achievement of their goals and expectations
- Establish and maintain strong business relationships with recovery vendors
- Responsible for continual review of best practices and industry trends
- Development and implementation of a yearly budget plan in conjunction with senior leadership
- In the event of an interruption in business, lead and support the execution of the plan
- Manage contractual agreements for disaster recovery services including request for proposals. Ensuring that such contracts are in place and reflect current technical configurations as well as provide sufficient capacity for testing and recovery
- Develop, test and maintain detailed emergency response, command and control procedures
- In the event of the need to execute a recovery plan, coordinates the establishment of the command center. Define strategy for initial on-site activity including identification of appropriate methods for protection of assets including equipment, premises, and documentation
- When a disaster occurs, directs the disaster recovery efforts, including the crisis communication plan and document recovery process
- Ensure corporate awareness of disaster recovery program
- Develop and implement testing strategy that addresses critical systems including definition of exercise goals and objectives based upon test results and feedback, revise disaster recovery plan
- Define, implement and maintain plan approval process
- Establish, implement and maintain plan audit program (self-audit policies and schedules)
- Establish and implement method of ensuring that new equipment, processes, services and systems are addressed from a disaster recovery perspective
- Responsible for continual review of best practices in the industry
- Bachelor’s Degree or at least 5 years of Disaster Recovery experience to include
- Strong technical knowledge of enterprise applications, tools and operating systems, including: Windows, Mac OS, MS Office, MDM tools, ServiceNow, AD and GPOs, conferencing systems, file sync and share tools, etc
- Experience in internal, external, and Sarbanes-Oxley audits
78
Technical Manager Business Continuity & Disaster Recovery Resume Examples & Samples
- Identifying critical aspects of VZW Network operations (i.e., business functions, technology systems, primary facilities, and vendors)
- Identifying preventative measures to minimize the likelihood of a disruption to operations, and coordinate implementation of these measures with the appropriate departments
- Developing and enhancing BC/DR plans with an emphasis on technical systems that are most critical to VZW Network operations
- Coordinating exercises of BC/DR plans and teams, to ensure recovery capabilities are actionable and effective
- Providing leadership support during actual incident responses, to include onsite support, as appropriate
- Supporting BC/DR outreach activities, by providing technical BC/DR subject matter expertise to sales teams for customer meetings, industry and conference presentations, and responding to customer inquiries
79
Disaster Recovery Program Resume Examples & Samples
- Capacity to communicate technical ideas in a non-technical manner
- Wide-ranging understanding of banking processes and the financial services industry as a whole
- Ability to produce high-quality documents, presentations, and analyses
- Robust understanding of disaster recovery strategies
- Familiarity with the banking/financial services regulatory environment
- Certified Business Continuity Professional (CBCP)
- Certificate of the Business Continuity Institute (CBCI)
- Six or more years’ experience in Disaster Recovery (DR), Information Technology (IT) or Business Continuity Planning (BCP)
- Three or more years’ project or program management experience
- Masters or advanced degree preferred
80
IT Disaster Recovery Program Lead Resume Examples & Samples
- Acquainted with the FFIEC I.T. examination handbook for business continuity planning
- Knowledge of Business Continuity Planning and Disaster Recovery frameworks and principles
- Experience in organizing, authenticating, and executing disaster recovery drills
- Proficiency with the Microsoft Office suite of products
- Knowledge of the development, application, and authentication of disaster recovery strategies
- Well-developed facilitation and presentation skills
- Professional certification(s) preferred in lieu of an advanced degree
- Three or more years’ experience with disaster recovery strategy creation as well as program/plan development and implementation
- Bachelor’s degree in business, accounting, finance, emergency management, or related fields
- Three or more years’ experience in banking/financial services with concentration in operations, information technology (IT), or risk management
81
Disaster Recovery Coordinator Resume Examples & Samples
- Collaborating with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures
- Establishing and maintaining the overall plans for executing all DR procedures and understanding their interdependencies
- Collaborating with IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained and tested, as part of the regular operational life cycle
- Developing and delivering all testing necessary for a successful DR execution and acting as a liason for auditing and examining DR processes
- Experience with virtualization technologies such as VMWARE along technologies such as Recoverpoint and Site Recovery Manager
- Experience in the creation of disaster recovery processes, DR Runbooks, and experience with technical writing
82
Disaster Recovery Administrator Resume Examples & Samples
- Plan for, facilitate and report the status of IT Disaster Recovery Testing for PTL and PL Globally
- Assist with the planning and scheduling of Disaster Recovery tests
- Participate in and/or lead DR tests as required
- Document DR testing results and collect test “sign-offs”
- Work with IT and Business leads to identify defects and drive remediation
- Plan for and participate in Data Center activities
- Work with team to monitor the Green Hills physical space including power, A/C, fire suppression, ensuring that all documentation is kept current
- Ensure that Green Hills Data Center equipment inventory is up-to-date
- Assist IT Teams during system outages or disaster recovery events
- Work with IT groups to ensure DR Replication and system health metrics have proper alerting mechanisms
- Ensure DR documentation is up-to-date
- Associate's degree or equivalent IT training required. Bachelor’s degree in a related computer field is preferred
- Certifications in Business Continuity/Disaster Recovery (ABCP, CBCP) a plus
- Green Belt and/or Lean Certification preferred
- Two years of utilizing project management processes is a plus
- Advanced knowledge of MS Office is a plus
- Fundamental awareness of the following
- DB2, Oracle and SQL databases
- Storage solutions (IBM, EMC, NetApp)
- Replication technologies (SRDF, IIDR, Global Mirror, Informix)
- Demonstrated understanding of Penske processes such as: Penske Change Control, PDP and PIP
- Know how to break technical solutions into logical units and have the ability to explain or demonstrate to others
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
83
Disaster Recovery Manager Resume Examples & Samples
- High Self Awareness and Emotional Intelligence Skills
- Good communication capabilities
- Good leadership capabilities
- Independent
- Ability to organize and reach across organizational entities
- Embraces challenges to achieve/sustain account quality, service commitments, documentation standards, compliance and audit readiness
84
Disaster Recovery Coordinator Resume Examples & Samples
- Assist the office BCP Coordinators with IT DR documentation for their Business Continuity plans and coordinating business testers during continuity and recovery testing
- Assist with development and regular review of O&S BCP Planning and documentation. Will include working with O&S Team Managers to develop alternate staffing plans
- Assist in documenting and follow up on disaster recovery and high availability findings, tasks, and issues. This may include using Service Desk Manager to search Change Orders, Request tickets, as well as maintaining status in SharePoint
- Schedule and facilitate conference calls including WebEx meetings
- Create and maintain disaster recovery and high availability testing and metric reports
- Create and maintain Change Orders and requests for DR test activities and issue remediation via SDM
- Ensure required business contingency and disaster recovery documentation is distributed and available for Client Offices IT teams
- Monitor and review documentation of production and disaster recovery technology infrastructures to ensure existing documentation is current and relevant
- Help develop a Quick Reference Document for Office DR to assist in actual disaster situations
- Participate in DR testing and recovery activities. Will include some non-business hours and weekend work
- Data entry and analysis for HA Audit results
- Learn how to use CPO Tracker documentation tool and drive improvements to DR documentation generation
- Utilize Microsoft Project to help maintain and update DR Test Project Plans
- Keep DR Application list and calendar in SharePoint up-to-date
- 3+ years in Disaster Recovery /Business Continuity experience required. Global experience a plus
- Experience using Microsoft SharePoint
- Experience using the Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication and documentation skills; Must be able to communicate professionally, lead conference calls and meetings
- Ability to be self-directed when required; Self-starter
- Demonstrated strong proficiency in interpersonal and communication skills including oral and written English
85
Principal Disaster Recovery Engineer Resume Examples & Samples
- Work with the business to understand applications and the corresponding DR and backup requirements
- Document key business DR & Business Continuity (BC) requirements
- Work with all aspects of the business to determine the various DR scenarios that would most likely occur. Identify and document the appropriate DR response plans
- Modify DR solution to align with DR & BC business requirements
- Ensure contractual and compliance requirements are met
- Lead DR & BC related projects spanning all technology verticals including storage, backups, virtualization, compute and network
- Perform lead role in automating DR plans using tools including SRM, VRO, VRA and other tools as necessary
- Report on the project status and activities to Sr. Management
- Identify and implement DR enhancement projects that align with business and architectural principles including simplicity, minimized costs, scalability and more
- Document SOP’s, MOPS, and Polices in order to operationalize DR & BC plans
- Work with all business units as relevant to determine the business related impact and necessary adjustments that would be needed in the event of any sort of DR or BC scenario
- Lead testing/verifications efforts
- Coordinate cross-functionally to meet and understand backup requirements
- Experience working across all business units in an organization to understand and define DR policies and plans
- Experience serving as technical project lead and project manager over DR related projects
- Strong SRM experience is a must
- Strong automation development experience with SRM, vrealize orchestrator (javascript), and REST API integrations
- Experienced working and practical knowledge(mastery not required) in multiple technology verticals including VMWare Vsphere/ESXi, windows, linux, storage, backups, networking and security
- Enterprise data center experience
86
Disaster Recovery Site Supervisor Resume Examples & Samples
- Work with the client to ensure all requests are satisfied in a timely manner
- Facilitate team and client meetings effectively -- hold regular staff meetings
- Facilitate the use of personal/holiday time with staff
- Available via phone/pager for offshift hours support as needed
- Travel may be required for Training, Site visits, DR Tests/Events, etc
- Understand how to communicate difficult/sensitive information tactfully
- Act as liaison with Human Resources and Management
- Maintain current knowledge of basic tape and/or print operator commands in order to assist/train staff
- Remain current with all procedures and provide input to client and management as appropriate
- Understand and utilize tape library and/or print tools to assist with basic and complex tape and/or print operator functions
- Understand and utilize communication and work tools (phone, e-mail, turnover tools, fax, client training tools, other client specific work tools, etc.)
- Maintains employee schedules and schedules staffing as needed (According to Business Resiliency Services customers' requests or DR Test schedules) or requested for security escorts
- Performs all HR related employee matters (interviews, hiring, counseling, performance evaluations, salary increases, terminations, etc)
- Ensures all operators have taken any pending or available Portable Media classes and education is up to date
- Oversee all activities performed by Pomeroy, ensuring all process and procedures are followed
- Implementation and education and of new processes and procedures
- Provides suggestions for improvements / positive recommendations to existing processes (i.e. CIP)
- Creates action plans for process or execution errors as needed
- Attend meetings on request with Business Resiliency Services Program Advisors and Customers i
- Manage all "events folders" ensure all documentation documented in current processes is included to ensure compliance
- Perform walkthroughs / sweeps of staging area and any area Portable Storage Media is kept or being stored
- Provides security escort services for CE's/Service Technicians within the Raised Floor areas supported. 24 hours' notice should be required for escort events to ensure event does not interfere with media handling/management and any previously scheduled escort requests
- Interface with Program Advisors as needed
- Moderate to difficult computer skills, experience using Excel and Word is required
- Ability to use email, communicate effectively both verbally and written
- Ability to follow detailed processes/instructions is required
- Enjoys Working in a Fast-paced Environment
- Knowledge of Computer Hardware and Related Services
- 3 years of experience with supervision/management is preferred including a broad knowledge of service delivery with strong leadership skills is expected
- Perform additional tasks and/or duties as assigned by management
87
Disaster Recovery Engineer Resume Examples & Samples
- Analyzes business requirements to prioritize, design and facilitate appropriate disaster recovery strategies for the organization
- Collaborates with rest of DevOps to develop, implement and maintain technical policies, processes and procedures to ensure continued operation in the event of interruptions or disaster
- Supports all activities related to disaster recovery processes, including recovery, continuity planning, recovery support, and distributed systems recovery
- Tests new disaster recovery policies and procedures and identifies any existing policies and procedures needing revision or retirement
- Works in an Agile environment with multiple organizations across time zones
- BS in Computer Science/Equivalent Degree or related experience
- Experience with Production SAAS
- 3-7 years DevOps or Linux admin experience
- Work well in a very fast-pace environment
- Familiarity with disaster recovery requirements derived from HIPAA and ISO 27001
- Great verbal and written communication skills
- Efficient and skilled team player to deliver combined results
- Programming and/or various scripting skills (used in automation)
- Good understanding of networking
- The ability to pick up new technologies quickly and rapidly deep-dive
- A strong preference for collaborative teamwork and work/knowledge sharing
- Experience developing disaster recovery policies and procedures for hosted, and cloud based applications including current technologies such as AWS solutions, RDS, Elastic Search, and Ansible
- Previous experience managing ongoing testing of disaster recovery procedures
- Work closely with cross functional teams to gather requirements and execute strategies
88
Disaster Recovery Manager Resume Examples & Samples
- Develop awareness of departmental and business unit strategy to appropriately align service delivery
- Manage and maintain the Disaster Recovery Strategy for QBE EO in order to ensure that all business IT applications are protected in the event of disruption and business continuity protected
- Develop and maintain an annual testing schedule to include all BIA items inclusive of third party testing
- Chair the Disaster Recovery Collaboration Meeting (DCRM) to ensure these are effectively run to meet business needs
- Participate in internal meetings in order to share and develop strategy, knowledge and best practice
- Positively promote the department, division and company as a whole, in order to maximize brand leverage
89
Temporary Disaster Recovery Consultant Resume Examples & Samples
- Working with state and local governmental entities to document damages and costs
- Facilitating the transfer of project related documentation to FEMA
- Communicating progress of projects, problems, and resolutions to clients
- Identifying policy or program related compliance issues
- Making recommendations for and coordinating resolutions and improvements
- Attending meetings and conferring with officials from FEMA, state and local municipalities
- Communicating and interacting with local officials on a daily basis; communicate issues and status with federal and state partners
- Providing administrative and clerical support of project-related activities
- Performing site inspections to verify Scope of Work Completion
- Reviewing and processing payment requests while ensuring compliance with all applicable Federal and State of Texas requirements for Federal Grants
- Perform review, reconciliation and accounting procedures in accordance with firm standards and in an accurate, thorough and timely manner
- Bachelor’s Degree. Focus in Accounting, Business, Construction Management or related field is a plus
- Ability to learn and apply policy to specific circumstances
- A team player with a positive attitude & strong client focus
- Superior client service and communication skills with a demonstrated ability to develop and maintain outstanding client relationship
- Must be organized and be able to handle multiple tasks
- Must be able to work in a fast paced environment
- Experience using the Microsoft Office Suite (Excel, Word, etc.)
- Provide administrative and clerical support of project-related activities
- Strong critical thinking abilities
90
Disaster Recovery Resume Examples & Samples
- Coordinating, create, develop, drive and maintaining DR plans across all TSYS business units to ensure that essential business operations have appropriate failover capabilities during a crisis
- Create concise documentation, where the content is direct, easy to maintain, and comprehensive for all levels of business and technology management and organize the documentation for a DR situation, utilizing best practices and standard templates provided through the DR/BCP Standards committees
- Participate in the technology change control process to ensure all application/platform changes are tracked and updated appropriately within the respective BCP/DR documents
- Lead and guide the Disaster Recovery Exercises annually, develop plan to produce application specific recovery plans, processes, outlining management response, communication, and coordination for events affecting the production data centers
- Work closely with the BCP organization to ensure there are proper BIA’s with executable plans across the business for the diversity of events, from offices outages to full disasters
- Research necessary supplemental information, as needed, by consulting with business and IT teams
- Conducting exercises to test BCP/DR technical plans across all business functions recognizing the potential impact to the business of test failure
- A willingness to roll up their sleeves and create/develop the roadmap, capabilities, processes etc. necessary to protect the overall business applications and systems
- Must have experience with larger businesses in the transaction space with multiple Data Centers
- CBCP or MBCP certification and knowledge of BC/DR planning and implementation practices
- 7-10 years in the development of business-oriented, DR plans
- 7 years in technology project management or business analysis outside of the BCP field
- Strong technical knowledge necessary to support the creation of plans to ensure the technical recovery and failover of IT infrastructure and operations following a significant business interruption
- A background that supports understanding multiple segments of a standard business structure, along with experience translating business needs into requirements
- Superior problem solving, communication, and negotiation skills, including effective leadership, planning, and motivational capabilities
- Understanding of Virtualization technologies and monitoring including VMWare, Hyper-V and Veeam preferred
- Understanding of Storage Networks including Dell/Compellent, EMC and other market leading technology preferred
- Understanding of Telecommunications and Data network transports TCP/IP preferred
- Strong understanding or Microsoft software: Server 2012 R2/2008 R2, SQL 2008/2014/2016, Active Directory and GPO preferred
- Understanding of Linux preferred
- BA/BS Degree; (Business, Engineering or associated technical field)
- Member of DR/BCP work groups, committees, councils
- 5-7 years of accredited DR/BCP certifications
- Bachelor's Degree
- Relevant Experience or Degree in: IT, Computer Science, MIS or Business or equivalent work experience, such as relevant technical background and/or work product/SME knowledge in lieu of a degree
- Typically Minimum 6 Years Relevant Exp
91
Disaster Recovery Manager Resume Examples & Samples
- A bachelors degree in computer science, information systems, information protection (information security), or a related IT field is required. Certification in CBCP or CFCP is preferred
- Require 10+ years of experience in IT operations implementing and supporting web and middleware solutions in a data center environment. Must have 4+ years of experience dedicated to disaster recovery operations and management in the utilities or other similar industry. Need experience managing large projects, using standard methods and tools
- Understanding of current recovery solutions, high availability architectures as well as distributed, midrange, and mainframe architectures is needed, as is knowledge of crisis communication solutions. Must know elementary IT network principles. Require excellent oral and written communication skills to convey plans, exercises, and activities. Must be able to interact with technical, non-technical, and management staff
- Familiarity with disaster recovery program life cycle plans and source deliverables (e.g., risk assessments, bias, continuity planning) is essential
- Ability to communicate orally with IT staff and management is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents
- The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required
- Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks
- Work with Cybersecurity and IT management to ensure that the disaster recovery plans drive appropriate disaster recovery (DR) strategy and procedures
- Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies
- Establish and maintain detailed DR communications and command and control plans through a change management process
- Work with the IT and Cybersecurity technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle
- Develop and understand all testing necessary for a successful DR execution
- Schedule and lead all DR exercises
- Provide ongoing feedback for risk management, mitigation, and prevention
- Represent disaster recovery cost requirements in the annual budgeting process
- Regularly report Disaster Recovery activities to upper management
- Act as liaison for auditing and examination of disaster recovery processes
- Help ensure compliance with all applicable federal, state and local laws, regulations, and ordinances
92
Manager Disaster Recovery Resume Examples & Samples
- Develop and oversee the day-to-day management of the Disaster Recovery Program, in partnership with the departments, IT and Business Continuity Team, including developing, testing and on-going maintenance
- Manage the testing and readiness of the Crisis Management Team and Woodbury Support Center
- Lead the departments’ Analysts on day-to-day projects, administrative protocols and serve as a back-up to department leadership
- Develop strong industry relationships with Business Partners, government agencies and other companies’ Disaster Recovery departments as well as strong working relationship with JetBlue’s Leadership and Crewmembers
- Prepare executive presentation for executive management and BC Steering Committee outlining the corporate Disaster Recovery program’s progress and initiatives
- Oversee, respond to, and manage logistics of critical crisis events to support the business, Operations and/or Crewmembers
- Develop and conduct tabletop exercise for department specific plans and IOC
- Participates on rotating on-call coverage by serving as a resource to Crewleader’s and Crewmembers to provide guidance in times of crisis
- Manage business partners as they relate to Business Continuity and Disaster Recovery
- Provide ongoing goal setting, coaching and development for direct reports
- Create, implement, and manage ad-hoc projects as needed
- Other duties/projects as assigned
- Bachelor’s Degree required; preferred in Crisis Management, Business Continuity or related field
- Five (5) of experience in the Business Continuity or Disaster Recovery field or related work
- Experience in business continuity or disaster recovery program management
- Experience in coordinating multiple projects
- Experience in leading a team
- Knowledge of PowerPoint, Outlook and Microsoft Office
- Ability to handle stressful situations in a calm manner and provide leadership when needed
- Ability for frequent overnight travel (15%)
- Able to pass a ten (10) year background check and pre-employment test
- Master’s Degree in Information Technology, Crisis Management, or Business Continuity
- Prior experience in conducting full scale exercises and leading BC Steering Committee
- Experience with coordinating multiple locations in disaster recovery
- Experience deploying to command centers for crisis situations
- Experience developing key industry (public/private) relationships
- DRII Certification
- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
93
Disaster Recovery Engineering Lead Resume Examples & Samples
- Degree in Computer Science, Information Technology, Engineering or related discipline
- Certified Project Management Professional preferred
- Ability to influence and build relationships with stakeholders at all levels
- Excellent understanding of infrastructure technologies including storage, backup and virtualization
- Strong organisational, planning, triaging, prioritizing and execution skills with the ability to lead, review and execute multiple strategic workstreams
- Excellent written and verbal communication skills along with proven presentation abilities
- Experience in disaster recovery or business continuity planning and a good understanding of applications and storage for critical systems
- At least 7 years relevant post-qualification experience in the IT industry
- Previous experience in operational support of mission critical services in large-scale environments, preferably mining/resources
- Proven stakeholder management skills
94
Disaster Recovery Case Representative Resume Examples & Samples
- Communicate with the homeowners, explain the NY Rising program, answer questions, and collect missing documents
- Assist homeowners in completing/providing program required paperwork, which may include traveling to their home to collect the required paperwork
- Assist in solving any design/permitting and construction issues
- Review required verification information from the homeowners to ensure all paperwork is in accordance with program policies and procedures
- Other duties that may be assigned as needed
- Training on NY Rising program will be provided
- High School diploma or its equivalent
- 5 years of related experience
- 1-2 years of applicant processing and/or case representative experience required
- Demonstrated knowledge of and experience applying the requirements, policies and procedures of a housing rehabilitation program
- Ability to articulate details of program in a manner understandable to variety of groups in person and over the phone
- Ability to work successfully with socio-economic and ethnically diverse populations
- Knowledge in best practices for customer service and experience in implementing such services
- Knowledge of residential construction techniques, standards, as well as Long Island municipal codes, ordinances, regulations, and Authorities Having Jurisdiction (AHJ) as they apply to building construction
- Ability to read and comprehend blueprints, specifications, plans, and detailed job orders
- Ability to review, understand and articulate design/permitting and construction issues
- Ability to review and analyze personal data such as tax returns, property deeds, and insurance/FEMA documents, etc
- Skilled in multi-tasking, organizing and prioritizing work in a fast paced environment
- Maintain confidentiality of program materials and homeowner personal information
- Knowledge of and ability to use Microsoft Word, Excel, Outlook and Internet and ability to learn and use other software program as may be necessary
- A flexible schedule that can accommodate some evening or weekend work as required
- CDBG or disaster recovery experience preferred
- Multiple languages
- Driver's license and available transportation
- Construction management, construction administration, and/or construction coordination experience is strongly preferred
95
Disaster Recovery Coordinator Resume Examples & Samples
- Assist infrastructure technical groups, application development groups and application business owners with assessment of potential business impact, definition of critical time-sensitive functions and design, development and documentation of recovery plans
- Recommend recovery options and assist with the implementation of recovery solutions
- Develop schedules for training and awareness for teams supporting D/R efforts and solutions
- Analyze, review, oversee testing (of) and provide regular verification reporting on data replication and integrity status of PHDC to WDC D/R replication and backup facilities
- Report D/R Readiness progress and status to group management
- Assist in performing Data Center recovery capacity planning, supporting the technical groups in existing capabilities and new initiatives. Ensure new services and applications are incorporated into Disaster Recovery as part of Production readiness
- Work with the IT groups groups to develop and maintain viable recovery plans. Monitor on a weekly basis the status of data synchronization facilities (between PHDC and WDC) and verify success of all replication activities; if issues arise, coordinate remediation efforts and report on status
- Monitor and report on the completeness of all required disaster recovery job flows and procedures. Assist in the timely identification, escalation, resolution and follow-up for all outstanding issues. Major focus on enhancing, formalization and standardizing Data Center recovery planning procedures across the affected technical groups
- Maintain and manage Disaster Recovery documentation, including the creation of new plans, and updates to existing procedures. Working at the direction of senior management, provide all required soft- and hard-copy documentation, support all on-line and DR application systems (including SharePoint, RCM, etc. for both functionality and content and provide needed audit support. Provide expertise and support to management and functional areas, as requested, when a business disruption occurs
- Assist with the implementation and continuous reviews of IT Standards in relationship to DentaQuest’ s services & procedures
- A Bachelor’s Degree in Information Systems, Computer Science, Business or related discipline
- Information Systems Operations, or Data Center Operations, or similar background, with a working technical knowledge of current systems software, hardware and network standards at an architectural level
- At least 10 years of relevant Information Systems experience, with 5 years focused on Disaster Recovery coordination
96
IT Disaster Recovery Manager Resume Examples & Samples
- Develop an IT DR Program and Framework with the assistance of external BCP/DR consultants
- Participate in initial BIA/BCP/DR meetings with the business and IT and gain expertise in critical business and IT processes
- Conduct risk assessments and business impact analyses to identify vulnerable areas within the company's critical functions
- Recommend and implement disaster avoidance strategies and impact reduction strategies
- Consult with IT department, audit, security and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plan outcomes
- Maintaining and exercising plans - pre-planning and coordinating plan exercises and evaluating and documenting plan exercise results
- Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
- Develop best practices and tools for DR test, management and execution
- Maintain and review disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages etc
- Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes
- Maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices
- Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures
- Conduct simulations and test runs of system disruptions in order to revise and perfect plans
- Monitor emerging security alerts and issues
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary
- Work to ensure compliance with internal policies and standards
- Performance of other duties and responsibilities as assigned
- 5 years BCP/DR Program Management
- Experience with regulatory and legal requirements (e.g., PCI, SOX, HIPAA etc. requirements)
- Knowledge of security & risk frameworks, standards and best practices (i.e. PCI, ISO, SOX, COBIT, COSO, CMM, ITIL)
- Ability to translate a business agenda into technology terms
- Strong communication, documentation, presentation and facilitation skills
- Strong project management skills, analytical skills and attention to detail
97
IT Disaster Recovery Resume Examples & Samples
- Assist the DR/BCP Coordinators with IT DR documentation for their Business Continuity plans and coordinating business testers during continuity and recovery testing
- Assist with development and regular review of DR/BCP planning and documentation. Will include working with various business members to develop alternate staffing plans
- Assist in documenting and follow up on disaster recovery and high availability findings, tasks, and issues
- Schedule and facilitate conference calls including WebEx meetings to schedule testing events, follow up activities and reviews
- Create and maintain disaster recovery and high availability testing and metric reports
- Create and maintain change orders and requests for DR test activities and monitor remediation activities
- Ensure required business contingency and disaster recovery documentation is distributed and available for all IT teams
- Monitor and review documentation of production and disaster recovery technology infrastructures to ensure existing documentation is current and relevant
- Help develop a Quick Reference Document to assist in actual disaster situations
- Participate in DR testing and recovery activities and document results for analysis
- Utilize Microsoft Project to help maintain and update DR Test Project Plans
- Keep DR Application list and calendar in SharePoint up-to-date
- 2 years in Disaster Recovery /Business Continuity experience required. Global experience a plus
- Experience using Microsoft SharePoint
- Experience using the Microsoft Office Suite (Word, Excel, and PowerPoint)
- Excellent communication and documentation skills; must be able to communicate professionally, lead conference calls and meetings
- Ability to be self-directed when required; self-starter
- Demonstrated strong proficiency in interpersonal and communication skills including oral and written English
- Availability and willingness to travel occasionally to other locations for business
- College Degree in Business or IT/Engineering preferred
- CBCP/ABCP certification a strong plus
- About National General Holdings
98
Disaster Recovery Technical Data Analyst Supervisor Resume Examples & Samples
- 4+ years of experience in a related field
- Quality-focused with attention to detail and accuracy
- Brings out-of-the-box thinking to solve client’s challenges
- Strong analytical skills using tools including Microsoft Excel and MSSQL
- Ability to create data visualization and reporting tools using Microsoft SSRS and ESRI ArcGIS
- Ability to methodically analyze complex data to quantify and categorize issues, determine root causes and identify solutions
- Strong communication skills to translate information to the other users in a meaningful way
- Ability to document business processes and generate protocols, procedures and training materials
- Brings strong confident professional presence when interacting with others
- Ability to work in a fast-paced environment, with changing needs and priorities
- Microsoft Office including Excel, Access, and Word 2013+
- Microsoft SQL 2008/2012/2016 including T-SQL, SSRS, SSIS, and SSMS
- ESRI ArcGIS 10.x including ArcMap, ArcCatalog, and ArcGIS Services
- Exposure to programming languages including Python, PowerShell, and C#
99
Backup & Disaster Recovery Administrator Resume Examples & Samples
- EMC DataDomain
- EMC Avamar and Networker software and backups
- Create and Manage Datasets, Schedules and Retention Policy. Monitoring AVAMAR and or Networker backups and recovering failed backups
- Analyze/Troubleshoot performance problems and other issues
- Deliver system performance enhancements to existing systems and infrastructure
- Provide recommended actions to adhere to best management practices with existing infrastructure
- Deploy new infrastructure adhering to best recommended practices and hardening policies
- Perform data backup operations, and maintain the backup systems
- Regularly review system logs for issue prevention and provide timely resolution to discovered issues
- Schedule and perform regular systems maintenance and application updates
- Will participate in Disaster Recovery planning and drills of IT Infrastructure Systems and dependent applications
- Generating backup reports around completion, performance and capacity for distribution
- Responsible for capacity planning and performance analysis of backup and recovery infrastructure
- Consults with other teams to coordinate scheduling of backups, retention and to address other backup and recovery concerns
- Responsible for strategic planning related to ongoing enhancement of large backup and recovery environment
- Responsible for advanced troubleshooting of backup and recovery related issues
- Follows and assists with build standards set by engineering and architecture
- Prepares and implements regularly planned infrastructure refreshes
- Works with Monitoring and Alerting teams to automate incident creation, response, and self-healing scripts
- Assists Problem Management with root cause analysis and tracks assigned actions within team to closure
- 5+ years of experience as a systems administrator with a minimum of 3 years of experience as a backup administrator, performing operations and maintenance in enterprise level IT environments
- 5+ years of experience participating in a backup and recovery operations role in large data center
- 5+ years of experience with EMC AVAMAR backup tools (Networker experience a plus)
- 5+ years of experience with Disaster Recovery, planning and implementation
- 5+ years of experience with AVAMAR Server/Client and Administrator console, installation managing Domains, Clients and users
- 5+ years of experience with configuration and maintenance of EMC Data Domains for AVAMAR and Isilon backups as well as NAS configuration for Oracle RMAN backups
- 3+ years of experience architecting and/or deploying data protection solutions, including the following solutions areas and some of the following products: Dell EMC DPS & Replication Suite – AppSync, Avamar, CloudBoost, ECDM, NetWorker, ProtectPoint, RecoverPoint, Symmetrix Remote Data Facility (SRDF)
- Working knowledge on Veritas Netbackup Administration Or Tivoli Storage Manager Administration
- IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity)
- Data protection and backup recovery solutions familiarity such as using virtual tape, disk to disk, data replication
- Experience with one or more of the following
- Ability to function effectively under pressure and stick to deadline oriented project demands
- The Ideal candidate will be able to troubleshoot and provide assistance to remote sites with issues regarding backups supporting the virtualization environment
- Good written and oral communication skills to communicate with support personnel, customers and managers
100
Technology Disaster Recovery Manager Resume Examples & Samples
- You must be familiar with applicable existing and emerging finance industry regulatory requirements related to business continuity, disaster recovery and resiliency and particularly how they pertain to vendor
- You will work closely with various Technology Engineering teams, Application Development, Business Continuity Management, Firm and Technology Risk, and the global Technology Disaster Recovery team to enhance and progress the Disaster Recovery Program
- You must be capable of synthesizing multiple asks and timelines into holistic, clearly defined milestones and deliverables
- You must be capable of managing through influence to deliver programs across multiple groups including both technology and business stakeholders
- You will be responsible for Identification of risks and tracking of remediation through closure
- Support the Disaster Recovery Testing program in developing new test processes as the output of enhancement programs
- Communications to a large audience of Business stakeholders and Technologists
- Review existing technical and people recovery processes, internal and external, to ensure they are sound, while ensuring documentation meets regulatory and internal/external audit expectations
- Support internal testing and test processes when needed
- Provide consultative services regarding Disaster Recovery best practices to internal organizations
- The candidate must have professional experience in technology, preferably at a large, multinational, technically complex financial firm where they worked with infrastructure departments
- Experience in a technology Disaster Recovery role
- Understanding of industry best practices for Technology Disaster Recovery planning and Business Continuity
- Excellent Communication skills (verbal and written) with the ability to convey complex technical strategies and plans to a wide audience from technician to senior business and technology management
- Strong relationship-building and influencing skills with the ability to be both a leader and a team player operating with tact and diplomacy
- The ability to remain calm and cool under unexpected circumstances and time critical pressure
- Strong familiarity with Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, etc.)
- Experience working in virtual teams across geographic boundaries
- DR, BCP, PMP or ITIL certifications
101
Disaster Recovery Program Manager Resume Examples & Samples
- Disaster Recovery Training, Certification or practice experience in plan development and DR Testing
- Must be able to work flexible hours, including overtime, when necessary (during test exercises or actual events)
- Familiarity and experience with Archer BCM is desired
- Certification or similar work experience required (CBCP, MBCI)
- Ability to initiate and prioritize multiple threads of work efforts and deadlines
- Must be able to effectively communicate with customer and internal project management regarding status, issues and risks to project
- Knowledge of the applications and/or technology infrastructure that the project is addressing
- Excellent writing and verbal communication skills required
- Ability to work successfully across organizational lines and influence outcomes
- Strong analytical skills, including change impact analysis to existing solutions
- Must be able to communicate effectively and tactfully with all levels of personnel, both in person and on the telephone
- Must be able to pay close attention to complex detail and understand written and oral instructions
- Must be able to organize and schedule work effectively
- Must be able to work well under time constraints
- Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned
- Must be service-oriented
- Must be able to maintain confidentiality
- Assist with development, coordination and management of DR Test Pre-Test and DR Test events
- Assist with procedure documentation
- Reporting