Disaster Recovery Analyst Resume Samples

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M Nikolaus

Marcelina

Nikolaus

2277 Larson Drive

Los Angeles

+1 (555) 957 0397

2277 Larson Drive

Los Angeles

Phone

p +1 (555) 957 0397

Experience Experience

Houston, TX

Disaster Recovery Analyst

Houston, TX

Nienow and Sons

Houston, TX

Disaster Recovery Analyst

Working with SME’s (Subject matter experts) and generating disaster recovery plans
Working with various teams throughout the organization
Conducting simulations and test runs of system disruptions in order to revise and refine plans
Directing and coordinating associate efforts to formulate disaster recovery plans
Investigating and selecting locations for off-site storage of data and backups
Key participant or lead projects associated with the design, implementation and maintenance of Disaster Recovery/Business Continuity
Work with leadership to build and manage the DR program. This includes assisting in the development and maintenance of all enterprise Disaster Recovery policies, standards, procedures, and guidelines

San Francisco, CA

IS Disaster Recovery Analyst

San Francisco, CA

Lynch-Harvey

San Francisco, CA

IS Disaster Recovery Analyst

Provides input on the development of design, implementation, user guides, and training materials
Reviews and provides input to policies and standard operating procedures
Develops and executes runbooks and functional validation workbooks for performing site-to-site failover, workload redistribution, recovery, and fail-back
Provides input on the development of Service Level Agreements, Recovery Point Objectives, and Recovery Time Objectives
Contributes to the formulation and maintenance of an enterprise-wide disaster recovery and business continuity plan to ensure timely and effective restoration of IT services and business resumption in the event of a disaster
Provides input on the development of an Analysis of Alternatives for BCDR solution(s)
Performs other related duties as assigned

present

Detroit, MI

Senior Disaster Recovery Analyst

Detroit, MI

Pagac LLC

present

Detroit, MI

Senior Disaster Recovery Analyst

present

Perform Business Impact Analysis across our multiple platforms business services
Business process mapping across multiple, highly integrated commerce platforms and business services
Assist with and make recommendations for disaster recovery strategies
Enforce governance model around testing, documenting and enhancing disaster recovery capabilities
Engage with Engineering & Development teams to insure that disaster recovery is incorporated into design
Assist with support, coordination and business resumption in a disaster recovery situation
Maintains crisis management procedures & emergency response procedures

Education Education

Bachelor’s Degree in Computer Science

Strayer University

Bachelor’s Degree in Computer Science

Skills Skills

Identify best practices for contact center business continuance from both in and out of the industry, be able to apply these ideas and concepts to our organization, develop plans and facilitate implementation of those best practices
Knowledge of replication methods, backup/recovery methods, knowledge and understanding of servers & databases (Windows, Linux, Mainframe, Oracle/Sybase/SQL), middleware, virtual server technology
Strong verbal and written communications with the ability to present and discuss technical information to non-technical audiences
Knowledge of how to execute a disaster recovery test under various recovery methods (active/active, active/passive, etc.)
Ability to influence others
Excellent communications
Exceptional interpersonal skills with a demonstrated ability to gain the confidence and respect of senior executives
Strong analytical, organizational, and decision-making skills
Self-motivated and detail oriented
Business impact analysis (BIA) and Disaster Recovery Plan (DRP) gap analysis creation and documentation experience

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Technology Disaster Recovery Analyst Resume Examples & Samples

Coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
Facilitate the communication of BCM/DR related BU requirements to key contacts within the technology groups
Kick-off and ongoing organization of communications to a large audience of Technologists for planning and organizing DR events
Preparation for testing events through review and QA of test plan and run-book documents with infrastructure teams
Represent and coordinate regional response to yearly BCP/DR internal audit requests
Project Management and coordination including the regional aspects of TechDR projects
Participation in BCM lead initiatives that impact the Technology & Data division, such as BCM plan refreshes, WAR testing and awareness/training initiatives
Perform a role in the recovery coordination during DR/BCP testing/events, working in conjunction with Information Technology infrastructure leaders and the crisis management team
Testing activities are conducted over the weekend (Friday/Saturday/Sunday) so flexibility will be required and some travel may be necessary
Experience working within a Wintel and Unix/Linux IT environment and exposure to Telco principles
Proven Background in Disaster Recovery, with extensive experience gained in a large organization with complex IT, operating across a regional or global geography
Test experience in data centre Power down events, BCP Simulation, Work Area recovery (WAR) and External testing scenarios
Understanding of industry best practices for IT DR planning and BCP recovery experience is desired but not essential
Financial Industry experience strongly recommended
The candidate will be able to convey complex technical strategies and plans to a wide audience from technician to senior business and IT management
Excellent Communication skills (verbal and written English) are required
Good level of ability with Microsoft Office tools (Word, Excel, PowerPoint and SharePoint)
Strong relationship skills and the ability to be a team player with good tact and diplomacy
The ideal candidate would also be self-motivated, very process driven and able to multitask with the ability to prioritize conflicting tasks
Industry certifications such as CBCI, MBCI and ITIL are beneficial
Knowledge or familiarity with the Morgan Stanley environment or business applications similar to those used within Morgan Stanley would be a plus

Senior Disaster Recovery Analyst Resume Examples & Samples

B.S. or B.a. in computer science ore related field required
Minimum 2 years experience in IT disaster Recovery related experience
Proficient in Microsoft Outlook and Microsoft Office Suite

Disaster Recovery Analyst Resume Examples & Samples

Four-year college degree or equivalent work experience
7- 10 years of information technology experience
3+ years of technical disaster recovery planning
Experience in defining business recovery time and recovery point objectives
Prior experience in the successful development and implementation of technical disaster recovery solutions
Ability to work in an environment that requires flexibility and sound judgment

Disaster Recovery Analyst Resume Examples & Samples

Provide project leadership between technology groups and business units
Coordinate and facilitate business continuity/disaster recovery planning activities
Lead the IT department in enhancing, formalizing, and standardizing the DR planning process
Assume leadership role in developing, coordinating, and maintaining comprehensive business contingency plans
Develop and perform validation methodology/testing
Develop and perform disaster recovery training
BA/BS Degree in IT, MIS, Engineering, etc
3 years of disaster recovery related experience
Personal Attributes: Confident, Self-starter, Strong work ethic, Highly motivated, Sense of humor, A Winning ‘Can-Do’ attitude, Team oriented

Lead Disaster Recovery Analyst Resume Examples & Samples

Help plan, manage and deliver enhanced ITDR strategies and processes consistent with organizational and regulatory requirements
Assist with BCM projects and initiatives
Relationship maintenance with Technology, Compliance and other ITDR stakeholders
Document disaster recovery and business continuity processes, procedures, plans and instructions
Represent the BCM team at various technology department (change management, operational acceptance, COG, IT Compliance & Controls, etc.) meetings
Knowledge of the markets and current regulatory landscape
Strong project/time management and communication skills
5 to 7 years of ITDR and/or business continuity work experience
Some travel may be required (less than 5%)

Disaster Recovery Analyst Lead Resume Examples & Samples

Develop, coordinate and maintain a comprehensive data center recovery plan and testing program
Draft disaster recovery policies, standards, procedures and guidelines
Design, plan, schedule and coordinate IT disaster recovery tests and exercises
Evaluate the effectiveness of the exercises and support improvement activities considered necessary to meet resiliency objectives. Manage resources required for tests and exercises
Liaise between the Disaster Recovery department, various IT professionals, application owners and Business Continuity department on all matters related to disaster recovery
Design and utilize assessment tools to determine the appropriate level of recovery services
Create reasonable, consistent, comprehensive, and high quality disaster recovery plans throughout the enterprise, particularly in respect of critical IT systems and services
React in a crisis to implement IT disaster recovery plans, address operational issues and communicate clearly and effectively
Monitor and prepare management reports on disaster recovery related plans, progress to plans, budgets, risks and opportunities
Maintain inventories of systems, services, etc. supporting critical business processes
Provide IT disaster recovery training and awareness opportunities
Evaluate the overall IT disaster recovery planning program and state of readiness of IT in relation to business resiliency and broader business continuity planning. Correlate disaster recovery requirements in SLAs, contracts and other express requirements (e.g. laws and regulations) against disaster recovery plans

Disaster Recovery Analyst Resume Examples & Samples

Develops recovery procedure models, maintenance procedures, standards and control procedures
Creates and refines DR documentation. Collects and maintains data regarding business impact
Provides coordination, support and maintenance activities for DR inventory and plan repository systems and related support tools
Working with SME’s (Subject matter experts) and generating disaster recovery plans
Working with various teams throughout the organization
This may require hours worked over weekend hours
1+ year of working IT experience
1+ year of Disaster Recovery experience
Knowledge of replication methods, backup/recovery methods, knowledge and understanding of servers & databases (Windows, Linux, Mainframe, Oracle/Sybase/SQL), middleware, virtual server technology
Knowledge of how to execute a disaster recovery test under various recovery methods (active/active, active/passive, etc.)
Heavy documentation/tracking required

IS Disaster Recovery Analyst Resume Examples & Samples

14 years of experience
Experience must include a technical leadership role
Must have advanced level knowledge of the concepts, practices and procedures of the field of specialization
Information Technology Infrastructure Library (ITIL) version 3 or higher certification required or obtained within one (1) year of accepting position
Proven judgment and problem solving skills
Solid time management skills with the ability to plan, organize and implement multiple initiatives and deadline-driven workloads while consistently providing outstanding customer service
Proficient in Datacenter and Cloud technologies
Proficient in defining and performing to RTO/RPO
Proficient in determining the appropriate strategy for recoverability and continuity of business operations
Contributes to the formulation and maintenance of an enterprise-wide disaster recovery and business continuity plan to ensure timely and effective restoration of IT services and business resumption in the event of a disaster
Define evaluation criteria and questionnaires for assessment teams to determine a system or application’s current native recoverability and availability capabilities
Provides input on the development of an Analysis of Alternatives for BCDR solution(s)
Provides input on the selection of an Enterprise BCDR solution(s) which meets cost and schedule constraints and satisfies recoverability, availability and business continuity targets
Provides input on the development of design, implementation, user guides, and training materials
Performs training for engineering and operations staff as required
Develops and executes runbooks and functional validation workbooks for performing site-to-site failover, workload redistribution, recovery, and fail-back
Provides input on the development of Service Level Agreements, Recovery Point Objectives, and Recovery Time Objectives
Provides input on evaluation, selection, implementation and maintenance of IT systems, ensuring appropriate investment in strategic and operational systems. Provides responsive advice, counsel, education and service concerning IT issues and trends in the IT industry
Maintains knowledge and understanding of current and emerging technologies, equipment and systems. Keeps current on laws, mandates, issues, practices and procedures
Plans, leads, organizes and controls projects related to selection, acquisition, development and installation of IT systems for the enterprise. Determines operational, technical, tactical, and support requirements; formulates logic; and devises optimum solutions
Reviews and provides input to policies and standard operating procedures

Disaster Recovery Analyst Resume Examples & Samples

In the event a disaster is declared and Business Continuity plans are invoked, work with IT Site Managers/Incident Response Managers, Business Continuity Team and technical groups to support and coordinate recovery efforts
Act as liaison between Business Continuity Analysts, IT Site Managers/Incident Response Managers and technical groups to ensure that technical recovery solutions are in place and tested.This includes Data Center Exercises as well as local Workplace Recovery Exercises
Work with IT Site Managers/Incident Response Managers to maintain recovery sites and technical recovery strategies and solutions
Recommend recovery strategies and options and assist with the implementation of recovery solutions
Participate in Business Impact Analysis (BIA) meetings conducted by the Business Continuity Team to define critical, time-sensitive functions and identify minimum required resources for Disaster Recovery
Once BIA is complete, conduct a technical review of requirements and application of technology to these requirements with relevant teams
Ensure design, development, and maintenance of documentation for technical aspects of business continuity plans (e.g. event task lists, desktop loads, recovery site layout)
Review the technical components of plans to ensure expected equipment is available
Coordinate quarterly review/update of IT Disaster Recovery documentation such as exercise task lists, workplace recovery plans, etc
Report the status of IT Disaster Recovery exercises and events to senior management
Research and implement best practices for Disaster Recovery planning in regards to plans and exercises
Prior experience in an information technology role
Prior experience with Project Management preferred
Financial Services Industry experience a plus
Understanding of Problem and Incident management processes
Understanding of project management principles in a global organization
1-3 years of relevant experience with all of the above
Exceptional interpersonal skills with a demonstrated ability to gain the confidence and respect of senior executives
Critical thinking, motivating, negotiating and relationship management skills
Must be both a leader and a productive team player
Must be able to interface and coordinate work efficiently and effectively with business partners in remote locations

Disaster Recovery Analyst Resume Examples & Samples

Developing and establishing disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference
Managing and coordinating all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes
Developing, implementing, maintaining, and overseeing enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices
Conducting simulations and test runs of system disruptions in order to revise and refine plans
Investigating and selecting locations for off-site storage of data and backups
Interacting and negotiating with vendors, outsourcers, and contractors to obtain protection services and products; May include development of RFI’s/RFP’s; identification of appropriate vendors; and negotiation for required services
Conducting risk assessments and business impact analyses to identify vulnerable areas within Gore’s critical business processes/functions
Directing and coordinating associate efforts to formulate disaster recovery plans
Conferring with the IT organization and other key associates to determine if changes in hardware or software configurations affect disaster recovery plan outcomes
Bachelor’s degree in information technology, information security, computer science, mathematics or a related field OR commensurate experience
Minimum of 5 years’ experience in information technology disaster recovery operations including developing and implementing Disaster Recovery Plans
Possess an advanced security-related industry certification or formal training in Disaster Recovery
Technically strong; working knowledge of system hardware, software, protocols, standards and back-up software
Excellent understanding of project management principles. Has led large global projects
Exceptional oral and written communication skills with the ability to present and discuss technical information in a way that's understandable for non-technical audiences
Ability to contribute to technical teams and project teams across multiple business functions
Strategic thinking, influencing, negotiating and relationship management skills
Exceptionally self-motivated and detail oriented
Must be fluent in the English language
Up to 20% travel will be required; some international

Disaster Recovery Analyst Resume Examples & Samples

Business impact analysis (BIA) and Disaster Recovery Plan (DRP) gap analysis creation and documentation experience
2-3 years Disaster Recovery experience, planning and operations models including strategy
7-8 years experience in IT infrastructure experience (AIX, Lixux, HP-UX, iSeries, mainframe)

Disaster Recovery Analyst Resume Examples & Samples

Minimum 5 years of IT experience
Minimum 2 years in a Disaster Recovery-focused role
Minimum 2 years of experience with Microsoft Office and SharePoint

Disaster Recovery Analyst Resume Examples & Samples

Support Contact Center DRP initiatives in support of disaster recovery planning
Engage appropriate account, divisional, or enterprise resources to ensure project requirements are met
Schedule and/or participate in all meetings and conference calls related to each project
Construct data analysis to support decision making and recommendations
Deliver successful project outcomes and yield results established in project objectives
Serve as a process and/or product subject matter expert as necessary
Provide recommendations on allocation requirements in the event of single location outages, and maintain appropriate allocation as business needs change
Recommend education to field operations regarding DRP requirements, actions, and documentation
Identify best practices for contact center business continuance from both in and out of the industry, be able to apply these ideas and concepts to our organization, develop plans and facilitate implementation of those best practices
Experience in crisis or high stress situations
Demonstrated competency in MS Office tools
Familiarity and/or some experience with disaster recovery protocols
Ability to direct efforts to enabling disaster recovery plans during emergency situations
Excellent organizational, planning, and follow up skills
Flexibility with work schedule -- ability to adjust work hours with timing of disasters is key

Disaster Recovery Analyst Resume Examples & Samples

Disaster Recovery Exercise Program - Executing existing exercise test planning coordination of Data Centre and Alternate Site recovery exercises. Assist in the development of the exercise planning project plan. Participate as part of the exercise planning team during weekly planning meetings, with the goal of assuring the teams are prepared for a successful DR exercise
Disaster Recovery Planning Program - Assuring that DR plans that support the overall recovery are in place. Participate in the oversight process with the plan owners to assure that plans align between the teams into a cohesive strategy. Assure that the plans are regularly updated and maintain readiness state
Disaster Recovery Solution Program - Assuring SLF’s DR solutions meet and or exceed business recovery requirements. Assist in the assurance process that confirms the solution set and supports the DR strategy. Assure that the DR solutions remain supportable and cost effective. Be on call for operational issues that may impact the ability to maintain the business required RTO and RPO capability
Disaster Recovery Governance - Reporting, policy & EOG. Participate in the development of reports that identify that the firm is adequately complying with policy and EOG. Assist in the identification of gaps or risks to the program and assure appropriate mitigation steps are being applied
Disaster Recovery Event Management - Be on call for major disaster events that would require invocation of the Disaster Recovery plans. Support Crisis management in that decision making process. Support the coordination of Sun Life’s technical recovery response to a disaster event

Disaster Recovery Analyst Resume Examples & Samples

Knowledge of enterprise infrastructure and disaster recovery best practices
Knowledge of enterprise Business Continuity Planning practices
Contribute to the development of IT Disaster Recovery program and IT Business Continuity Plans, associated documents and artifacts
Key participant or lead projects associated with the design, implementation and maintenance of Disaster Recovery/Business Continuity
Provide consulting services to Project Managers, Business Organizations and Support Groups on Disaster Recovery Plans (DRP) and Business Continuity Plans (BCP) processes and procedures
Collaborate with the Business Organizations (Corporate Risk Management, Facilities, and Division Offices) in the development and execution of BCP, Application Impact Analysis and Crisis Management Plans
Develop, coordinate and lead the execution of DR Exercises and publication of results
Analysis, evaluation and assignment of DR Categories for new business applications
Management and Administration of DRP/BCP and Crisis Management tools
Provide training on DRP/BCP and Crisis Management tools
Provide Operations Support functions as needed including participation in Change Management, Production Readiness, Incident and Problem Management whenever required
Knowledge of major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced plans
Knowledge of formal methodologies for planning and executing DR development, enhancement or support
Applies project standards and communicates results with the broader project team
4 year degree in Computer Science, or Engineering preferred and/or equivalent combination of education or work experience
5+ years of experience in Disaster Recovery Planning and Business Continuity Planning
Strong ability to prioritize and sequence Disaster Recovery Initiatives
Strong experience in DR Exercise planning, coordination and execution
Must be able to work independently on projects and initiatives
Strong Knowledge of data center operations and enterprise infrastructure
Strong Knowledge MVS, Unix, and Windows Operating Systems and multiple hardware environments (VMware, IBM, Sun, Tandem, Teradata, HP) and Infrastructure Applications and Utilities
General understanding of Sarbanes-Oxley, HIPAA and Payment Card Industry (PCI) security requirements
Knowledge of data backup and archival methodologies and technologies
Experience with DRP/BCP and Crisis Management tools, Assurance (CM/NM) is preferred
Knowledge of Project Management and Systems Development Life Cycle
Beneficial if the candidate has knowledge of Safeway Business Applications and Business Operations processes
Up-to-date knowledge of the Retail Industries Best Practices, Technologies and Trends
Must be able to work 7/24 periodically to support off hour testing
Able to travel up to 10%

IT Disaster Recovery Analyst Resume Examples & Samples

Experience with Disaster Recovery and how it relates to Information Technology
Working knowledge of various software applications (Word, Excel, Powerpoint, etc)
Proficient understanding of IT infrastructure (network, system/server)
Excellent analytical skills to evaluate and develop alternative solutions for improvement and success
Experience in developing and maintaining an IT Disaster Recovery plan

Business Continuity Disaster Recovery Analyst Resume Examples & Samples

5 or more years in Business Continuity / Disaster Recovery or Project Management roles
Well versed in ITILv3 processes and experience in IT operational environments
Proficient in computer programs such as Microsoft Project, Excel, Word, Visio
Past consulting experience highly desired but not necessary
CBCP or similar certification highly desired but not necessary
PMP or similar certification highly desired but not necessary
Ability to lead team and work effectively in fluid and flexible multi-matrixed organizations
Effective Project Management skills

Disaster Recovery Analyst Resume Examples & Samples

Interacting and negotiating with vendors, outsourcers, and contractors to obtain protection services and products; may include development of RFI’s/RFP’s, identification of appropriate vendors, and negotiation for required services
Bachelor's degree (or advanced degree) in information technology, information security, computer science, mathematics or a related field or commensurate experience
Advanced security-related industry certification or formal training in Disaster Recovery
Working knowledge of system hardware, software, protocols, standards and back-up software
Excellent understanding of project management principles demonstrated by having led large global projects
10 to 25% travel will be required; some international

Disaster Recovery Analyst Resume Examples & Samples

Develop IT Disaster Recovery Plans - Work collaboratively with Information Technology subject matter experts to document system applications and their supporting infrastructure in order to develop appropriate recovery plans
Ensure the company is prepared to recover key IT Systems in the event of a disaster
Build and improve Information technology disaster recovery processes and incorporate best practices using internal and external sources
Coordinate and facilitate disaster recovery exercises and training for members of response and recovery teams
Develop and maintain the Communication Plan for DR Exercises and/or real recovery for IT
Assist in the creation and maintenance of incident response and recovery plans and coordinate with Business Continuity to identify Disaster Recovery requirements based on enterprise-wide business impact analysis
Capture and maintain evidence of lessons learned for audit reporting purposes. Ensure that issues are prioritized, documented, and closed out within specified days of discovery
Provide training and guidance to subject matter experts on Disaster Recovery tools, templates, and methodology for plan development
Work collaboratively with Business Continuity and process owners to align IT disaster recovery plans with business needs
Work with leadership to build and manage the DR program. This includes assisting in the development and maintenance of all enterprise Disaster Recovery policies, standards, procedures, and guidelines
Be able to to communicate, negotiate, and present options for various Disaster Recovery site alternatives
Manage contractual agreements for disaster recovery services including request for proposals
Coordinate with subject matter experts and/or platform managers to ensure that contracted services are in place and align with current requirements
Work with Disaster Recovery software used for document rendering and validate that all critical recovery information is current and maintained in supported DR tools. Utilize and assist in the customization of Business Continuity Planning and Emergency Notification software
Facilitate/coordinate quarterly reviews, updates, and signoffs to ensure completion of critical recovery documentation of infrastructure consistent with approved corporate policies, standards, and procedures. Follow up on signoffs to validation that all critical backups are scheduled and completed
Work collaboratively with IT personnel (e.g. Enterprise Infrastructure & Applications Teams) to track and remediate issues identified during annual Disaster Recovery exercises. Manage and complete internal and external audit requests
Assist with Incident Management events and communication both internally and externally
Assist in managing recovery during a disaster or incident as needed
Work collaboratively with the Business Continuity department to perform general Business Continuity Planning/Disaster Recovery functions including

Disaster Recovery Analyst Trainee Resume Examples & Samples

Work with business units and customer organizations to ensure maintenance of an on-going Business and IT Service Continuity
Maintain documentation related to Business and IT Service Continuity
Drive innovation through automation of manually performed tasks
Understanding principles and technical solutions for achieving IT Service Continuity
Appropriate knowledge of Microsoft Office environment, SharePoint, SharePoint Workflow, Microsoft Office programming
Good written and verbal communication skills in English
Experience working in virtual teams and appropriate communication skills are required
Proactive, innovative and flexible approach
Independent work focused to meet personal and team goals

Senior Disaster Recovery Analyst Resume Examples & Samples

Undergraduate degree in Computer Science, Business Administration (or another relevant discipline) preferred, or a minimum of five-years of experience in business continuity/IT DR, information security or another combination of relevant work experience and/or education in lieu of an undergraduate degree. Strong preference for IT DR experience
0-2 years of Business Continuity and/or IT Disaster Recovery experience
Highly-motivated and able to work both independently and as part of a team
Display a strong willingness to learn and grow within the organization
Proficiency in Microsoft Office applications
Experience with or willingness to develop a proficiency with Ally's various BCDR software
Very good analytical and problem solving skills
Foundational awareness of Governance, Risk and Compliance concepts
Ability to effectively manage competing demands and priorities
Fundamental Industry certifications preferred (e.g., ABCP, CompTIA, ITIL Foundations, etc.)
Ability to interact with others in a professional manner that creates confidence in his/her knowledge and abilities and helps foster mutually satisfactory outcomes
Strong documentation skills, including the ability to create detailed and well-organized process and procedure materials, as well as management-level summaries and other materials
Travel: 0-10%

Disaster Recovery Analyst Resume Examples & Samples

Undergraduate degree in Computer Science, Business Administration (or another relevant discipline) preferred, or a minimum of three-years of experience in business continuity, information security or another combination of relevant work experience and/or education in lieu of an undergraduate degree
Awareness and/or experience in 2 or more of the following BCP framework components
Polished presentation and communication skills

Disaster Recovery Analyst Resume Examples & Samples

Supports programs or program components, projects, and initiatives in support of the IT Business Continuity Management Program ("disaster recovery")
Works with customers to understand and explain business and technical issues, respond to user problems, explain new technologies, and present deliverables
Provides support to an Ascension entity or entities serving as a focal point for IT Business Continuity Management Program activities and is responsible for IT BCMP activities, including but not limited to communicating bi-directionally regarding IT BCMP initiatives, requirements, or information; Maintaining IT BCMP-specific data, recovery / recovery management plans, or documentation; Reporting to and on the entity-specific activities related to the IT BCMP; Coordinating and facilitating IT BCMP initiatives with the entity resources, IT BC Management Program team, and other system-wide and / or vendor resources; Developing IT BCMP documentation and plans related to the Ascension entity or entities supported
Works within the IT BCMP to support and / or lead IT BC Management Program projects / initiatives designed to improve, expand, or create IT BCMP capabilities, foundations, products or services
Serves as a resource for recovery plan development, maintenance, updates, and validation exercises, as required
Provides support as directed during an event that requires IT BCMP involvement
Follows and supports the IT BCMP program guidelines, Standard Operating Procedures, and protocols defined for IT BCMP operations
Other activities as defined by the IT BCMP leadership team
Experience in the following; technology recovery capabilities and services, Business Continuity and Disaster Recovery program management, project management, process development, quality initiatives, and implementing organizational change preferred
Certified Business Continuity Professional (CBCP) or higher from Disaster Recovery Institute, Int’l
Knowledge of MS Project is a plus

Senior Disaster Recovery Analyst Resume Examples & Samples

Banking experience a plus
BC-DR Certification is strongly desired (ABCP, CFCP, CBCP, MBCP, CBCI, AMBCI, SBCI, MBCI, and/or DRCE)
Technology/disaster recovery testing experience required

Senior Disaster Recovery Analyst Resume Examples & Samples

Collaborates with other Starbucks Technology teams on integration of technology continuity & reslience practices
Acts as a Disaster Recovery coordinator during recovery efforts, and assists recovery support and business resumption teams in the implementation of response and alternate operating strategies for Starbucks Technology
Develops and plans testing activities for technology resumption plans, including potential testing at recovery sites
Consults and advises on resilience testing methodologies for system and application teams
Documents technology & service recovery plans and procedures and provides advisory services to technology teams for documentation readiness
Validates technical requirements for Starbucks Technology resumption plans mapping them with Recovery Time Objective and Recovery Point Objective requirements from our Business Continuity organization
Identifies business unit requirements for Starbucks Technology business resumption plans. Collects and analyses cost/benefit and hardware/software product data, presents options and makes recommendations for improvements in plans and procedures
Acts as liasion to various Starbucks Technology departments for the Business Continuity team
Assesses changes to critical application production environments to determine impact on established disaster recovery plans. Works with teams to update plans to address new business functions or changes in priority
Provides communication and training to involved groups to ensure that technology teams understand and are prepared to execute disaster recovery plans
Develops and monitors goal-based metrics related to IT disaster recovery testing, leads feedback loops for application and infrastructure teams to continuously improve their resilience exercises
Develops information dashboards showing the health and maturity of disaster recovery plans
Disaster Recovery Planning and Testing in the Information Technology field (3-5 years)
Knowledge of system architectures and recovery requirements of information systems and processes, specifically replication technologies, virtualized, and cloud based environments
Ability to coordinate and facilitate multi-team incident response / disaster recovery meetings or conference calls, directing response actions, driving and tracking actions to completion
Ability to analyze Business Impact Analysis reports and develop technical recovery requirements, and/or perform Business Impact Analysis exercises
Knowledge of and experience in applying risk management principles and practices based on common risk management methodologies (e.g. ISO 31000)
Strong problem analysis skills and ability to understand business objectives and regulatory requirements
Ability to interpret & develop infrastructure diagrams required for comprehensive technology disaster planning, including high availability
Knowledge of Archer or similar GRC workflow platform
Knowledge of the relational model between Disaster Recovery, Business Continuity, and Enterprise Risk Management
Ability to learn and understand new areas of the business, technologies and associated processes
Strong communication skills, effectively demonstrating through written and verbal forms, while amplifying engagement through listening
Ability to work in a dynamic work environment, handle ambiguity and maintain productivity
Knowledge of commonly-used concepts, practices, and procedures within disaster recovery and business continuity programs
Certifications such as ITIL Foundation, Disaster Recovery Certified Expert (DRCE), EC-Council Disaster Recovery Professional (EDRP), desired