Talent Management Coordinator Resume Samples
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Talent Management Coordinator Resume Samples
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DN
D Nicolas
Domenic
Nicolas
78625 Brianne Shoal
Los Angeles
CA
+1 (555) 300 0934
78625 Brianne Shoal
Los Angeles
CA
Phone
p
+1 (555) 300 0934
Experience
Experience
Houston, TX
Talent Management Coordinator
Houston, TX
Wiza, Von and Kshlerin
Houston, TX
Talent Management Coordinator
- Contribute thought partnership on program development and execution
- Supporting management of FTD's Learning Management system- adding new learners, running reports, adding courses, etc
- Assisting in the sourcing and recruiting process including updating social media sites
- Establish positive work relationships with colleagues and clients across levels
- Providing administrative support to the HR Department including special projects, onboarding and new hire paperwork and filing
- Developing hiring reports for open positions and maintaining related metrics
- Assisting with sourcing and screening for candidates as requested
Chicago, IL
Global Talent Management Coordinator
Chicago, IL
Harber-Wilderman
Chicago, IL
Global Talent Management Coordinator
- Manage supply orders and mailings for all Talent Management programs
- Effectively collaborate with employees, managers, HRBPs and GTM team across all levels
- Computer literacy (Excel, Work, PowerPoint, Outlook)
- Own logistics, facilities, tech/AV, and catering set-up and clean up for all Talent Management events
- Administrative support for University Relations paperwork, record keeping, and applicant tracking
- Manage email communication from external and internal audiences through multiple Outlook inboxes
- Administrative and logistic support for Pre-Hire, Orientation, and New Hire events and activities
present
Detroit, MI
Physician Talent Management Coordinator
Detroit, MI
Mann, Corkery and Keebler
present
Detroit, MI
Physician Talent Management Coordinator
present
- Serve as first point of contact for customers and/or candidates
- Coordinating travel and logistics for candidates
- Schedule interviews and create itineraries/Outlook invites for candidates
- Coordinate logistics for physician engagement events, including Medical Group Leadership Institute, New Physician/Provider Orientation, State of Our Union, and Leadership Forums
- Coordinate physician engagement activities, including Committee nominations and Member Awards
- Process and track all department expenses, including reconciling ProCard (company credit card) expenses
- Assist management with other duties as assigned
Education
Education
Bachelor’s Degree in Confidentiality
Bachelor’s Degree in Confidentiality
Loyola Marymount University
Bachelor’s Degree in Confidentiality
Skills
Skills
- Strong computer proficiency in MS Office: Word, Excel and PowerPoint
- Proven ability to prioritize and handle multiple assignments simultaneously while maintaining a positive outlook and a professional demeanor
- Strong customer service orientation, integrity and attention to detail
- Strong attention to detail
- Strong communication and partnership skills
- Polished and professional demeanor
- Ability to work independently and autonomously on assigned projects
- Excellent communication skills
- Ability to multitask
- Ability to navigate and utilize an Applicant Tracking System, Learning Management System and various HR technology
14 Talent Management Coordinator resume templates
Read our complete resume writing guides
1
Global Talent Management Coordinator Resume Examples & Samples
- Administrative and logistic support for Pre-Hire, Orientation, and New Hire events and activities
- Administrative support for University Relations paperwork, record keeping, and applicant tracking
- Logistic support for University School Visits at our Manhattan offices
- In-person and logistic support for the Summer Intern Program
- Own logistics, facilities, tech/AV, and catering set-up and clean up for all Talent Management events
- Manage supply orders and mailings for all Talent Management programs
- Manage email communication from external and internal audiences through multiple Outlook inboxes
2
Temporary Talent Management Coordinator Resume Examples & Samples
- Effective tracking and communication of Talent Management project(s) status and metrics
- Provide support with drafting, designing and disseminating communication collateral
- Create, mine and maintain databases
- Provide administrative support such as coordinating meetings, following up on actions and monitoring progress
- Assist with the preparation of presentation materials
- 4+ years providing operational or administrative support in a corporate environment
- 1-2 years graphic design & communication experience
- Ability to work independently and as part of a team, and to prioritize work appropriately
- Must be able to multi-task, exhibit flexibility, and work in a fast-paced, ever-changing environment
- Excellent interpersonal, verbal & written communication skills
- Strong time management, organizational, and planning skills
- Ability to exercise discretion in handling confidential material
- Strong proficiency in MS office (especially Excel), virtual meeting & collaboration applications, and database applications
- Prior experience in Google Email/Cloud (or other cloud-based platform) preferred
3
Talent Management Coordinator Resume Examples & Samples
- Employee engagement process coordination includes: supporting the survey set up, execution, results roll out and action planning, providing day to day support to field HR and the survey vendor, Towers Watson, and completing project deliverables such as reporting and data administration/analysis
- Program administrator for 360 online assessment tool includes: completing set-up, sending communications and running reports
- Program coordinator for the Talent Management team includes: scheduling meetings and coordinating logistics for team meetings and offsites, organizing and maintaining team resources and supporting overall department project planning and tracking
- Coordinates logistics for programs and classes based in Broomfield such as the Higher Ground Series (high potential leadership programs), Insights team assessments and leadership development classes. Coordinates program collateral and materials for enterprise wide leadership programs
- Performance management and succession planning process coordination includes: providing day to day process and SuccessFactors system functionality support to field HR and completing deliverables such as reporting and preparing presentations
- Budget administrator for Talent Management budget, which includes: following the PO process in Concur, maintaining budget tracking and chargebacks for programs, and assisting with monthly budget forecasting
- Compiles, merges and updates information, reports, charts and data from the SuccessFactors and PeopleSoft systems into excel reports or presentations. Identify data integrity/accuracy issues related to reports/information
- Performs maintenance, organizes, updates and formats tools, presentations and sharepoint sites (both internal department and company facing sites) for the Talent Management department
4
Talent Management Coordinator Resume Examples & Samples
- Update picklists, libraries, and templates to ensure system and program information is accurate
- Perform audits to ensure data integrity
- Update and maintain user profiles, security access/permissions as directed
- Monitor system support inbox, responding to end users questions and ensuring Tier 1 issues are resolved in a timely manner aligning with department SLAs
- Escalate Tier 2 issues to System Administrator as appropriate
- High School diploma required. AA degree preferred
- 2+ years’ administrative support experienced, preferably in Human Resources or related field
- Proven experience working in a HRMS, talent management system or other business enterprise-wide system
- Understands importance of maintaining and protecting employee information
- Demonstrated ability to work independently and execute tasks based upon direction from manager
5
Talent Management Coordinator Resume Examples & Samples
- Manages reporting and updates in our Talent Management system (Success Factors) by pulling 9 Box reports, supporting system calibration sessions, updating successors and editing other talent data
- Executes creation of Talent Management Review Presentations by pulling data and inserting slides prepared by our HR Leaders into PowerPoint presentations
- Assists in internal candidate searches for open positions by supporting recruiters with data on employees that may fit the roles
- Supports identifying internal employees for development programs by pulling reports and executing excel analysis that leads to qualified candidates for our leadership to consider
- Is the leading expert on how to navigate and utilize our Talent Management System (Success Factors) to its full capabilities (does not need prior system knowledge)
- May provide trainings to HR and Business Leaders on the use of the system and/or create tools for learning purposes
- Complies reports utilizing Excel and other reporting tools. Reports may include analytics on internal or external talent and support Talent Acquisition. This individual is our leader in finding and reporting out data when needed
- Provides event support for the Talent Management Meetings, West Division Internship Program, and Diversity initiatives
- May help with printing, preparing binders and shipping materials as needed
- Supports Recruiters in sourcing and screening candidates using internal posting systems, external postings, the internet, print advertisements, outreach efforts, employee referrals, etc
- Prepares reports and presentations outlining recruitment efforts
- Manages vendor invoices. Manages cases in background vendor websites ensuring cases are closed in a timely manner
6
Talent Management Coordinator Resume Examples & Samples
- Contribute to company-wide learning events, such as leadership development workshops, with project management and event responsibilities
- Partner in workshop or program content creation, delivery and maintain talent planning data
- Interface with learning technology support platforms
- Own communication logistics for programs including but not limited to set-up, invites, surveys, reminders and assessments
- Track learning event information including attendance, feedback and process improvements
- Contribute thought partnership on program development and execution
- Major in Business Administration, Organizational Development/Organizational Effectiveness or Industrial Organizational Psychology preferred
- 1-2 years of relevant experience preferred
- Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
- Strong excel skills required
- Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction through work experience or coursework
- Strong communication and partnership skills
7
Talent Management Coordinator Resume Examples & Samples
- Provide administrative support to the CTO and VP including calendar management, answering phones, travel arrangements, expenses
- Plan logistics for meetings, events and roundtables including room reservations, technology set-up, and catering
- Perform special projects or assignments as needed
- Supports Talent Development team in delivering successful learning experiences including; logistics, attendee lists, venue details, assessments, creating printed collateral, evaluations and course nominations for Talent Lab experiences and training classes
- Serves as main point of contact and provides hands on management of NBCUniversal’s Talent Lab at 30 Rockefeller Center – our onsite corporate university space
- Communicates and works with Human Resources, Event Planning, Finance, Catering, Facilities and/or other NBCUniversal teams to support the operations and management of Talent Lab experiences and space
- Organizes, orders, and keeps inventory of program supplies, including technology tools used in learning experiences (iPad set up, storage closet, materials, etc.)
- Minimum 1 year of talent management, learning and development, human resources and/or talent acquisition experience
- Minimum 1 year of experience working with Microsoft Office Suite, including basic/intermediate Excel skills and advanced PowerPoint skills (ability to create new decks and edit existing materials)
- Sense of Humor, doesn’t take themselves too serious
- Takes a creative and fresh approach to work assignments
- Ability to communicate in person, face to face, in writing, and over the phone with individuals of varying levels within the organization while maintaining professionalism and cultural sensitivity
- Ability to solve problems and resolve customer service issues
- Team player who takes initiative
- Knowledge of Apple and/or Tablet technology, video downloading, as well as a demonstrated ability to learn new technology
8
Talent Management Coordinator Resume Examples & Samples
- Maintain and track data related to talent identification
- Initiate registration and logistics management for all programs
- Ensure room availability for programs and room set-up/materials are prepared in advance to the vendor specifications
- Provide contact information for the vendors when onsite to assist in any unexpected needs
- Facilitate requests for assessment tools
- Track and manage the departmental invoicing and chargebacks
- Collect feedback data and complete reports as required
- Complete administrative/coordination/preparation duties as required for team including AVP
- Provide an initial point of contact for queries about programs and processes
- Provide design, delivery and administrative support to Talent Management team members
- Act as a first line of contact for vendors
- Run PeopleSoft reports as requested
- Maintain Talent Management SharePoint site and group shared drive
- Work with coordinators across Talent and Solutions teams to identify synergies, leading practices and efficiencies
9
Talent Management Coordinator Resume Examples & Samples
- Schedule and coordinate meetings (locations, materials, catering, equipment) at regional level
- Maintain our tracking system
- 1+ years experience as a coordinator in a fast-paced environment
- Demonstrated ability to influence others and execute in a customer-centric manner
- Exceptional attention to small details
10
Global Talent Management Coordinator Resume Examples & Samples
- Schedule and coordinate meetings (locations, materials, catering, equipment) globally
- Effectively collaborate with employees, managers, HRBPs and GTM team across all levels
- Maintain a high level of integrity and discretion in handling confidential information
- Solve problems, respond to issues calmly and quickly, and serve as a resource for specific problems
- Experience as a coordinator in a corporate HR/Recruiting environment
- Interest in talent management
11
Talent Management Coordinator Resume Examples & Samples
- The minimum of a High School diploma and 5 years of administrative experience within a human resources department or an equivalent combination of education and experience required. College degree or coursework in Human Resources or related field preferred
- Working knowledge of federal and local employment laws and regulations, including FLSA, ADA, and FMLA
- Experience with applicant tracking and HR administration systems and software
- Strong interpersonal, oral and written communication skills in order to effectively and independently oversee and conduct human resource responsibilities
- Experience in performing data analysis to evaluate trends and metrics
12
Talent Management Coordinator Resume Examples & Samples
- Provide administrative support to Americas and Global Talent Management programs
- Assist with the implementation and management of processes and tools related to the annual Performance Management Program (PMP)
- Provide support and tracking for executive leadership developmental programs and other learning programs as needed
- Assist with the administration and tracking of assessments and development tools (example: 360 feedback, DiSC or working style profile)
- Coordinate logistics (registrations, attendee lists, communications, production of materials, etc.) of learning programs and activities
- Liaise with facilities (internal or external) to ensure that plans are properly executed and provide onsite or offsite support as needed
- Maintain up-to-date program materials and resources, including websites and SharePoint sites
- Develop and maintain consistent tracking mechanisms to allow for creation of ad-hoc reporting on program activity, budget spending, etc
- Be prepared to upload courses and curate content within the Learning Management System (LMS), as appropriate going forward
- Work as part of the Global and Americas HR teams, promoting best practices and supporting the implementation of other critical business initiatives
13
V.i.e Talent Management Coordinator Resume Examples & Samples
- Deployment of annual performance appraisal processes
- Support to people reviews and succession planning processes
- Monitoring Individual Developments Plans
- Coordination/ Support with strategic recruitment of young graduated talents
- Support with HR Management Systems and reports
- Master’s degree student in Business / Human Resources
- Strong in communication, organizing and planning
- Strong teamwork
- Fluent in English and knowledge of another language (German or French…)
- A previous internship in Human Resources (recruitment, training…) is a plus
14
Talent Management Coordinator Resume Examples & Samples
- Bachelor’s degree preferred in related discipline of HR
- Ability to lead team meetings and train others on use of system and reporting
- Strong analytical skills (extract key concepts, details, and sequences)
- Strong capacity to organize logistics
15
Talent Management Coordinator Resume Examples & Samples
- Support administration of defined initiatives
- Supporting tasks that contribute to process improvement
- Identify areas for continuous improvement to be shared with manager
- Vendor communication and scheduling
- Liaise with Internal stakeholder
- Internal team support and coordination
- Managing self and assigned tasks
- The accuracy in which data is recorded and maintained with minimal to no errors
- The ability to recognize and report “misses” or “oversights” in business processes
- The timeliness of project completions
- Bachelor degree required xxx
- Intermediate Excel capabilities
- Intermediate reporting skills
- Entry level analytical skills
- Entry level knowledge and experience using e-learning technologies
- Very Organized
- Ability to multi task
16
Talent Management Coordinator Resume Examples & Samples
- Be a proactive thought partner with Talent Management Director to design quarterly/monthly Talent and Game Planning Sessions; prepare session materials, always with an eye for detail and attend sessions to ensure real-time updates are captured
- Update materials and systems to capture talent discussions and decisions in a timely manner
- Provide project and process management support for a variety of Talent Management (acquisition, talent planning, development and diversity) programs and activities
- Generate ad hoc reports and talent rosters as needed for Talent Management Directors and
- HR Business Partners; proactively generate other workforce analytics as necessary
- Leverage quarterly scorecards to track talent movement & other relevant talent metrics and provide analysis and insights to help inform talent decisions
- Maintain program delivery calendar, as well as training enrollments, cancellations & completion records
- Provide support in training session set up (virtual or physical) and take-down
- Bachelor's degree in HR, Business or related Field
- Two years of relevant work experience. An additional two years of experience in lieu of a degree
- Strong reading, writing, data analytics and communication skills
- Knowledge and understanding of HR and learning systems and platforms preferred (SAP, SumTotal, SuccessFactors, NikeU/Moodle, Webex/BrandLive)
- Experience creating high quality presentations using PowerPoint and complex reports using Excel
- Strong organizational/planning skills and the ability to prioritize multiple tasks
- Experience handling sensitive and highly confidential material
- High tolerance for ambiguity
- Ability to work flexible hours is preferred
17
Talent Management Coordinator Resume Examples & Samples
- A minimum education level of: High School Diploma (Bachelor of Arts/Sciences Degree (4-year) preferred)
- Years of related work experience: 2-3
- Experience with an Applicant Tracking System (ATS) or like tool
- Experience with range of pre-employment verification
- Works with a high sense of urgency, ability to remain flexible within a highly dynamic changing environment and still deliver on deadlines. Works well with ambiguity
- Possess excellent interpersonal, organizational and communication skills, positive attitude and high level of initiative
- Proficiency with Microsoft Office Products (Word, Excel, Outlook, PowerPoint)
18
Physician Talent Management Coordinator Resume Examples & Samples
- Serve as first point of contact for customers and/or candidates
- Coordinating travel and logistics for candidates
- Schedule interviews and create itineraries/Outlook invites for candidates
- Coordinate logistics for physician engagement events, including Medical Group Leadership Institute, New Physician/Provider Orientation, State of Our Union, and Leadership Forums
- Coordinate physician engagement activities, including Committee nominations and Member Awards
- Process and track all department expenses, including reconciling ProCard (company credit card) expenses
- Update NorthShore Intranet pages as needed
- Assist management with other duties as assigned
- Strong interpersonal skills that enable the ability to build partnerships with physicians, administrative leaders and external vendors
- Collaborative approach for completing work assignments and asking for assistance to accomplish priorities
- Ability to develop reports in an effective format from the perspective of the end user
- Comfortable with shifting priorities based upon business need
- High School Diploma or equivalent work experience required; Bachelor’s degree in Business, Human Resources or Communications preferred
- 1+ years of health care experience preferred
- Intermediate knowledge of Microsoft Office required
19
Talent Management Coordinator Resume Examples & Samples
- Serves as the first point of contact for assisting employees with questions or issues regarding our LMS
- Supports our training facilitation team as needed with coordinating onboarding schedules, communicating with managers, and assigning training materials to new 2Utes
- Assists with the scheduling, planning and coordinating of workshops and meetings for the L&D team and external stakeholders
- Coordinates with other 2U offices to ensure smooth and uniform orientation and onboarding processes for new 2Utes
- Supports the administration of internal systems to include our Cornerstone LMS, Grovo Content Management System, and Udemy Content Management System
- Adds, maintains, and tracks engagement of learning content within the LMS course catalog
- Assists with launching company-wide trainings via LMS systems
- Supports our Orientation, Onboarding, and Professional Development programs by coordinating program schedules with stakeholders, performing quality assurance checks on content, and testing proper functionality and set up within the LMS
- Creates custom informational pages for specific organizational uses on our LMS system
- Maintains working relationship with internal systems vendors to troubleshoot issues and implement updates for organization
- Sends communications to 2Utes for internal L&D professional development sessions and programs
- Creates reports and analyzes data to track training completion and compliance, show trends and engagement in learning resources, and provide ad hoc data as needed to management
- Participates in studio and field production of video content for learning resources
- Helps the L&D team to positively impact the organization by participating in larger L&D projects and initiatives, contributing creative ideas, and providing process improvement suggestions
- Bachelor's degree from an accredited 4-year college or university
- Excellent communication skills in face-to-face, telephone, and email interactions
- Strong customer service focus; commitment to employee/user satisfaction and success
- Proven ability to prioritize and handle multiple assignments simultaneously while maintaining a positive outlook and a professional demeanor
- Experience in project coordination and driving an initiative to fruition
- A proven track record of identifying and executing creative solutions to complex challenges within a business
- 2U Diversity and Inclusion Statement
- 2U, Inc. is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U, Inc.'s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay, and dismissal
20
Talent Management Coordinator Resume Examples & Samples
- Supports corporate recruitment by performing a variety of tasks including, but not limited to
- Scheduling panel interviews
- Coordinating and serving as a point of contact for onsite interviews for recruiters and hiring managers
- Initiating and processing of background checks and drug screens
- Managing temp and contractor assignments; partnering with FTD legal team to ensure proper documentation is maintained and that the process is followed
- Regularly interfacing with internal clients and external candidates and answer questions as needed
- Supporting TA Team with college recruitment process and internship program
- Assisting with planning and preparation for recruitment events (scheduling, logistics, collateral, etc.)
- Supporting seasonal hiring as needed
- Participating in HR and TA special projects as assigned
- Assisting in the sourcing and recruiting process including updating social media sites
- Tracking employee referrals and bonus payouts
- Providing administrative support to the HR Department including special projects, onboarding and new hire paperwork and filing
- Assisting in coordination for Employee Events for the San Diego office
- Providing back-up to the front desk reception as needed
- Supports corporate Talent team by performing a variety of tasks including, but not limited to
- Supporting management of FTD's Learning Management system- adding new learners, running reports, adding courses, etc
- Schedule rooms for onsite learning events
- Manage classroom attendance and evaluation data
- High school diploma required. Bachelor degree preferred
- 2+ years within Recruitment, Talent or HR preferred
- Ability to multi task and prioritize work assignments
- Strong computer proficiency in MS Office: Word, Excel and PowerPoint
- Ability to navigate and utilize an Applicant Tracking System, Learning Management System and various HR technology
- Strong customer service orientation, integrity and attention to detail
- Demonstrated communication, collaboration and teamwork skills
- Ability to work independently and autonomously on assigned projects
21
Recruiting & Talent Management Coordinator Resume Examples & Samples
- Use systems to organize and track training and deliver information to employees
- Utilize tools such as Microsoft Excel to track and analyze data and produce reporting and metrics
- Conduct employee surveys, generate associated reports and manage related data
- Manage online content (intranet site updates, organizing and managing shared electronic files)
- Manage reproduction and shipping of training and recruiting materials
- Coordinate and assist in planning and execution of Recruiting and Talent Management events
- Scheduling meetings and interviews, coordinate travel arrangements, facilitation of invoicing, expense reimbursement and record keeping
- High school diploma or GED
- 1+ year experience working in a professional office environment
- Proficient in the use of Microsoft Office products (Office, Excel, PowerPoint)
- Associate’s degree or above
- Experience supporting multiple individuals
- 1+ year experience working as a training or recruiting coordinator
- Clear and concise verbal and written communication skills to include presentation and public speaking
- Ability to effectively interact with internal and external customers at all levels providing a positive customer service experience
- Ability to manage multiple tasks and prioritize
- Must be proactive and able to apply analytical thinking to solve problems
22
Talent Management Coordinator Resume Examples & Samples
- Provides administrative support for human resources functions including recruiting and organizational development
- Assist recruiting function with scheduling interviews, preparing pre-employment paperwork and assisting new employees with onboarding
- Supports organizational development by planning meetings, putting together supporting documentation for presentations and assisting in reviewing and creating documentation for designated initiatives
- Coordinates activities relating to meetings and conferences including hotel and travel arrangements, preparation of support materials, meal planning and related tasks
- Prepares and distributes correspondence
- Maintains an accurate and efficient filing system
- Maintains daily calendar and schedule for designated corporate staff members via Outlook
- Provides support to other departments when needed to cover for absences, heavy workloads, etc
- Monitors supplies, special orders, etc. for designated work group
- 1+ years of experience providing administrative suppor to a human resources department
- Associates Degree or High School diploma
- Experience with Microsoft Office including Excel, Outlook and PowerPoint
- Skill in organizing and prioritizing workloads to meet deadlines
- Ability to interpret, adapt and apply guidelines and procedures
- Ability to use good judgment regarding administrative issues
- Ability to communicate effectively with managers and co-workers
- Ability to use good judgment and to maintain confidentiality of information
23
Talent Management Coordinator Resume Examples & Samples
- Must maintain current required licenses and certifications relevant to field of expertise
- Effective customer service skills
- Ability to work in team environment as well as independently
24
Talent Management Coordinator Resume Examples & Samples
- Maintaining applicant tracking database, including creating job requisitions, reviewing resumes, tracking candidate statuses, dispositioning candidates
- Serving as primary point of contact for job applicants via email and phone
- Utilizing Microsoft Outlook to schedule candidate interviews; working with a variety of stakeholders to create interview itineraries
- Posting jobs with identified resources
- Editing job ads and phone screen templates
- Assisting with sourcing and screening for candidates as requested
- Coordinating background and reference checks
- Developing hiring reports for open positions and maintaining related metrics
- Coordinating logistics of the IU Foundation’s orientation program(s)
- Serving as support lead for all other organization-wide learning events through effective project management and event coordination
- Drafting and initiating communications with participants of organization-wide learning efforts
- Tracking training event information including attendance, feedback and process improvements
- Creating and streamlining communications in regards to talent acquisition and talent development on behalf of the team
- Establish positive work relationships with colleagues and clients across levels