Specialist, Sales Support Resume Samples
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Specialist, Sales Support Resume Samples
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VP
V Padberg
Valerie
Padberg
6209 Jast Ways
Boston
MA
+1 (555) 249 8219
6209 Jast Ways
Boston
MA
Phone
p
+1 (555) 249 8219
Experience
Experience
San Francisco, CA
Specialist, Sales Support
San Francisco, CA
Champlin-Romaguera
San Francisco, CA
Specialist, Sales Support
- Coordination of large customer moves and large DSL installations that are out of scope for the Customer Project Management Team
- Coordinate multi-site or multi-service installations projects or activities involving multiple Bell Aliant Depts (i.e. complex win backs)
- Customer reports (account profiles, account audits, service & equipment summaries)
- Involved in configuration of ACD’s, complex 800 and/or Emergency Routings etc
- Developing & improving Sales Support Tools and Job Aids
- Building and maintaining strong relationships with National Field Sales Support teams
- Attending Internal and External Meetings related to Sales Support and Program Launch with the assigned Manager
Phoenix, AZ
Specialist, Sales Support, IOT
Phoenix, AZ
Murphy and Sons
Phoenix, AZ
Specialist, Sales Support, IOT
- Manage all reseller facing on-boarding including training and professional delivery of Bell welcome package
- Manage a master reseller contract expiry database for In-Direct sales primes
- Work closely with Corporate Client care primes to ensure smooth on-boarding of billing support
- Manage all on boarding activities for IoT Resellers
- Scan and return executed contracts/amendments to new and existing resellers
- Update SFDC with relevant reseller information (IoT platform ID, scan and file executed contract/amendments)
- Assist in managing IoT hardware orders to resellers with internal support teams
present
Boston, MA
Sales Support Senior Specialist
Boston, MA
Harris-Wisoky
present
Boston, MA
Sales Support Senior Specialist
present
- Planning, Demand Management, Deal Execution, Forecasting, and Performance Management and defined Operations Services
- Consider outside-in and inside-out perspective when challenge the status quo in analyzing existing processes, recommending improvements, and implementing innovative improvements of operations processes and tools that accelerate business impact
- Design and create inspiring, impactful training as well as best practice content for Virtual Studios (live presentations) and video
- Audit existing locations, provide advice and upgrade support
- Work with regional teams to understand how to apply these new technologies as well as pull in their resulting best practice content
- Speed to execute through increased transparency and by sharing successes/learnings
- Work on simplification processes
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Northwestern University
Bachelor’s Degree in Business
Skills
Skills
- Excellent ability to communicate effectively both written and verbal
- Good proficiency with MS Office: Word, Excel, PowerPoint
- Strong organizational skills, including ability to plan, coordinate and manage multiple projects and priorities
- Excellent ability to influence and engage other internal support organizations
- Excellent customer facing management experience
- Some knowledge of SFDC, ROI, NM1, Jasper, Ericsson, FastACT, Product Zone
- Some knowledge of IoT eco-systems (eg. M2M devices, platforms, applications/vertical markets) is an asset
- Knowledge of telecom and IoT landscape
- Good project management and tracking skills would be an asset
- Ability to prioritize workload against on business objectives and accountabilities
15 Specialist, Sales Support resume templates
Read our complete resume writing guides
1
Specialist, Channel Sales Support Resume Examples & Samples
- Provide retail channels with innovative incentive and compensation programs to drive results
- Conduct Store visits and mystery shop programs
- Creation of training materials that act as selling tools
- Create and execute communications tailored to each retail banner
- Relationship Management Be the BRS Sales Evangelist for Retail Channels
- Gain the Hearts and Minds of the retail channel sales representatives buy making our products easy to buy, easy to sell and easy to support
- A proven leader who has experience providing support to various retail sales channels and who instinctively practices the “Servant Leadership” philosophy
- Experienced in developing Take To Market Campaigns for the retail sales channel within the ultra competitive telco market
- A desire to influence and promote change – results oriented
- Self-starter with the ability to manage several projects in a fast-paced environment
- Comfortable and well-versed working with spreadsheets, manipulating and analysing data and presenting recommendations to senior leaders
- The person will need to work 5 days/week from Nun’s Island(Montreal), with ability to travel when needed to visit stores across Quebec. (No Teleworking will be allowed)
- Bilingual (French / English)
2
Specialist, Channel Sales Support Resume Examples & Samples
- Develop, recommend and implement new upsell strategies to attain and improvement on net revenue per call
- Interface with customer contact channel, operations and marketing partners to review upcoming offers and strategies
- Prepare training program strategies, scripting and positioning for customer contact representatives
- Monitor, analyse, and report weekly results while monitoring the overall performance of the portfolio
- Perform ad-hoc analysis on existing base to identify opportunities within the channel to drive improved net revenue per call
- Interface with operations team to maximize blueprint effectiveness
- Evaluate the effectiveness of representative contacts to leverage key performance opportunities
- Strong interpersonal skills and team focus, with ability to lead and work within immediate, extended and multi-disciplinary teams
- Highly motivated, proactive, self driven, dynamic and results-oriented
- Excellent written and oral communications
- Easily adapts to change
3
Sales Excellence Support Report Specialist Resume Examples & Samples
- Proficient in Access Database and SQL
- Advanced Expertise in Microsoft in Excel, Powerpoint, and Access
- Advanced knowledge/ high interest on other reporting tools
- Bachelor degree and at least 2 years of reporting related work experience
- High accuracy on attention to details
- Highly structured
4
Specialist, Sales Support Resume Examples & Samples
- Coordination of large customer moves and large DSL installations that are out of scope for the Customer Project Management Team
- Customer reports (account profiles, account audits, service & equipment summaries)
- Completion of customer “Input Packages” to clearly define operation-level requirements (Avaya IPO, Unified Communications)
- Assist sales & customers understand internal process requirements to improve the customer experience (standard intervals for service delivery, etc.)
- Build relationships and becoming engaged early on in solution development to understand customer needs
- Involved in configuration of ACD’s, complex 800 and/or Emergency Routings etc
- Proficiency with Microsoft Office with excellent Word and Excel skills
5
Specialist, Sales Support, Temporary Resume Examples & Samples
- Coordinate multi-site or multi-service installations projects or activities involving multiple Bell Aliant Depts (i.e. complex win backs)
- In addition to “coordination” activities, the Sales Coordinator may also be involved in work required to prep for large orders, such as
- Undergraduate degree, and/or Relevant background in Customer Service, Sales or Operations
- Strong professional business communication skills- verbal and written, in person, via telephone, email or letter
- Ability to establish and maintain working relationships, working effectively in a team environment
6
Sales Excellence Support Process Specialist Resume Examples & Samples
- Skills and knowledge on process strategies
- Very organized
- Statistical orientation
- Strong drive to exert extra effort to understand the business and support stakeholders and team mates
- Highly Proactive and analytical
- Highly detail oriented, i.e. accuracy and speed
- Change enabler
7
Sales Support & Presentations Specialist Resume Examples & Samples
- Creation of client specific presentation material - meeting presentations, business proposals, investment reviews and other ad hoc requests
- Working to tight deadlines, managing workflow and ensuring everything is processed on the relevant database
- Excellent numerical and design skills, including being highly experienced in PowerPoint, Word and Excel
- A creative individual with an acute attention to detail
8
Specialist, Channel Sales Support Resume Examples & Samples
- Account/Performance Management and Channel Support
- Analyse results at channel and store level and identify opportunities to improve sales effectiveness through process and systems enhancements
- Channel Execution
- Execute Marketing campaigns nationally through all retail channels
- Be the BRS Sales Evangelist for Retail Channels
- A proactive leader who can manage and effectively communicate initiatives from idea generation to program development and execution
- The ability to influence and promote change – results oriented
- Above average ability and comfort developing / interpreting spreadsheets, manipulating and analysing data and presenting recommendations to senior leaders
- Previous experience in a Bell retail channel (Corporate, Dealer, Source) an asset
- Bilingual (French / English) an asset
9
Senior Specialist, Sales Operations & Support Resume Examples & Samples
- Primary Point of support and escalation for regional Enterprise sales support teams
- Research issues with individual sales and provide guidance to regional sales and sales support teams on resolution
- Create documentation for Sales and Sales support teams on best pratices, process and issue resolution
- Troubleshoot and provide solutions for user-level system and tool issues (CPQ)
- Initiate and oversee process improvement projects for various sales channels and Sales support teams
- Package and communicate technical, product-specific and overarching strategies and changes to Sales Support Teams in the regions
- Identify trends in specific sales teams or regions based on data
- Captures and updates all required reporting materials to provide Product Sales management customized reports
10
Specialist, Channel Sales Support Resume Examples & Samples
- Develop, recommend and implement new upsell strategies to attain and improvement on net revenue per call and on OBTM Upsell activities
- Monitor, analyze, and report weekly results while monitoring the overall performance of the portfolio
- Interface with operations team to maximize performance and process effectiveness
- Call Centre operational and performance management experience an asset
- Strong interpersonal skills and team focus, with ability to lead and work within immediate, extended and multi-disciplinary teams. Ability to manage relationship with external partners
- A passion for creativity and innovation - the ability to recognize new opportunities and incorporate new ideas. Strong change management skills required
11
Operations Specialist & Sales Support Resume Examples & Samples
- Identify and source lubricant oil products, suppliers and solutions in the respective area, but not restricted to it
- Negotiate pricing and terms with suppliers
- Ensure deliveries are completed accordingly by liaising with suppliers, vessel agents, customers and all other parties involved
- Provide high customer service to our customers and sales executives, both in fuel and lubricants, by quoting accurately and keeping them informed at all times
- Manage our internal system to ensure all orders are recorded and ensure accuracy of billing
- Support the financial operations team when needed to ensure payments are received
- Manage ad hoc projects such as the improvement of our internal systems with our head office
- Maintain and record global pricing list from suppliers
12
Sales Support Senior Specialist Resume Examples & Samples
- Reporting – simplify and optimize reports or related infrastructure. Make consumption of reports accessible and relevant for senior leaders
- 15 - years of working experience, threof 5+ in operations or related area
- English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)
13
Sales Support Senior Specialist Resume Examples & Samples
- Design and create inspiring, impactful training as well as best practice content for Virtual Studios (live presentations) and video
- Work with regional teams to understand how to apply these new technologies as well as pull in their resulting best practice content
- Identify and communicate real world use cases
- Train different locations, either remotely or face to face
- Audit existing locations, provide advice and upgrade support
- Work on simplification processes
- Support regional/local teams in best practices Virtual Studio and Video use
- Run the Video and Virtual Studio global community and supporting Jam site. Ensure the site is kept up to date with the latest assets
- Identify new ways of using video/virtual technology in the sales cycle and communicate them across the user ecosystem
- Identify, test and recommend new remote technology solutions
- Be able to Install and upgrade both Virtual Studio and Video equipment
- Work on the SAP Video Asset Calalogue, finding or creating great video assets to be available globally
- Work with MU and regional teams to shoot quality video assets in local language
- EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES
- The Digital Selling Specialist is expected to have a BS degree in Business, Marketing, Communications, Media or Computer Science and 3 or more years of overall sales, Presales or remote technology experience
- Ability to work closely with Sales and Presales on planning and execution of remote capabilities
- Be passionate, proactive, flexible and have ability to work with multiple teams in a matrix environment
- A solid understanding of how to impact the business
- Excellent interpersonal, communication, presentation and organizational skills
- The ability to talk with different audiences, adjusting content between Executive and technical audiences
- Ability and willingness to travel globally
- Advanced English capability
14
Specialist, Sales Support Resume Examples & Samples
- Representing the Region of Simcoe & York Cable Field Sales on all Sales Support platforms
- Developing & improving Sales Support Tools and Job Aids
- Building and maintaining strong relationships with National Field Sales Support teams
- Providing training on Tools, Processes, Product and Promotions to the front line post official onboarding
- Developing Sales Commission calculator/tools for the front line
- Maintaining strong relationships with Back office Teams (PSSG, Calendar, Dispatch and Customer Care)
- Managing & executing Pilot Projects with Sales Support and/or Operations teams
- Lead Management and Uploads for the Front Line
- Developing and executing Employee Engagement Surveys for the Front Line, Team Managers and Team Leaders
- Supporting Regional Escalations Mailbox and day to day Front Line Operations/Escalations
- Front Line and Team Managers will be the primary customers of the Sales Support Specialist
- Supporting the Regional Manager with target assignments and compliance for the overall region
- Proven sales support experience
- Project Management is an asset
15
Technical Support Sales Specialist Resume Examples & Samples
- Provide field technical service to process industries in US and abroad in support of UOP adsorbent business
- Travel 30-40% (domestic and international)
- Utilize analytical tools (i.e. Analyzers and Gas Chromatography)
- On site pilot testing projects
- Review PI&D, PFD and vessel drawings
- Make joint customer calls with adsorbent sales people
- Provide adsorbent designs
- Minimum associate degree in science related field
- 2 years experience in Refinery, Petrochemical or Natural Gas processing industries
- Customer relations and interaction experience
- Skilled in software applications
- Experience with analytical equipment and various analyzers is a plus
- Technical Writing skills
- Training and mentoring experience
- New Product Pilot Testing experience
16
Specialist, Sales Support Resume Examples & Samples
- Work with team members and customers to understand reporting needs
- Translate customer needs into actionable solutions
- Provide ad hoc analysis to Commercial clients as needed
- Consistently look for opportunities to streamline processes and standardize reporting, including automation of reports
- Build relationships with key clients on Commercial and Business Service Center teams
- 3+ years sales reporting and analysis experience and/or comparable relevant experience
- Solid technical skills across a wide variety of tools and data platforms
- Detail oriented with excellent analytical, troubleshooting, and problem-solving skills
- Degree in MIS, Information Technology Management, Computer Science, Mathematics, Business or related
- Willingness to relocate within the United States for future opportunities
- Beer/alcohol industry knowledge
17
Sales Support Senior Specialist Resume Examples & Samples
- WORK EXPERIENCE
- Min 5 yrs background in Finance/Legal or Sales operations in software company
- English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing
- EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
18
Specialist, Sales Support Resume Examples & Samples
- Understand and adhere to all corporate guidelines for legal, pricing, penalties, discounts, termination /out-clauses, product/service, Gold Notes, SOX and country specific laws
- Review and validate for compliance all sales agreements with Sales / non-standard statements of work with Consultants before presenting to Client; provide updated language, calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client
- Review order packages for accuracy and compliance within booking guidelines, SOX, contractual language, pricing, rate cards, country specific laws and pricing
- Review new and existing services before transacting; complete Order Check List and Mapping Sheet. Work with all business units if approvals and key data are missing ensuring Gartner maximizes sales bookings for the month / quarter
- Enter all specific Client/ Sales/Consultant data into Oracle / OPI system, update and maintain engagements and invoice clients in accordance with the contractual terms
- Review Transaction Verify report after booking for accuracy. Hand off to License Management and On Boarding teams to activate Client deliverables when applicable
- Process manual billing each month and follow up with Sales/Consultants/Clients for Purchase Orders and signed agreements for letter of intent bookings
- Electronically file all emails and contractual documentation in Documentum
19
Specialist, Sales Support, IOT Resume Examples & Samples
- Manage all on boarding activities for IoT Resellers
- Manage IoT Development kits to customers as required by In-Direct sales
- Manage and execute all post-contract/amendments working collaboratively with support teams including business pricing, sales contracts desk, corporate client care, and In-Direct architect
- Validate approved ROI against executed contract for on-boarding to IoT platforms
- Update SFDC with relevant reseller information (IoT platform ID, scan and file executed contract/amendments)
- Implement credit checks with contracts desk and execute credit deposit when required
- Scan and return executed contracts/amendments to new and existing resellers
- Onboard new and existing resellers profiles into Bell IoT platforms (Jasper & Ericsson)
- Support of existing resellers on legacy platforms (NM1, FastACT, Product Zone)
- Set up and implement profile information into TAC portal
- Work closely with Corporate Client care primes to ensure smooth on-boarding of billing support
- Manage all reseller facing on-boarding including training and professional delivery of Bell welcome package
- Assist in managing IoT hardware orders to resellers with internal support teams
- Work effectively with cross functional teams including providing recommendations for process improvements for enhancements to productivity and the customer experience
- Attend all necessary training as expected for relevant to job accountabilities
- Execute a post on-boarding “one month health check” with reseller
- Provide customer pre-sale demo’s of platforms as required by in-direct sales primes
- Manage a master reseller contract expiry database for In-Direct sales primes
- Excellent customer facing management experience
- Strong aptitude for learning and managing within new IoT fulfillment platforms (Jasper & Ericsson)
- Good project management and tracking skills would be an asset
- Excellent ability to influence and engage other internal support organizations
- Knowledge of telecom and IoT landscape
- Experience in working in a team environment and managing activities and issues across multi-discipline functions and/or cross functional teams
- Some knowledge of IoT eco-systems (eg. M2M devices, platforms, applications/vertical markets) is an asset
- Excellent ability to communicate effectively both written and verbal
- Strong organizational skills, including ability to plan, coordinate and manage multiple projects and priorities
- Ability to prioritize workload against on business objectives and accountabilities
- Ability to demonstrate a sense of urgency in meeting numerous requests and deadlines
- Some experience working in or with sales resources
- Be independent and self motivated
- Be mobile if required and have a valid driver’s license
- Good proficiency with MS Office: Word, Excel, PowerPoint
- Some knowledge of SFDC, ROI, NM1, Jasper, Ericsson, FastACT, Product Zone
20
Commercial Specialist Sales Support Resume Examples & Samples
- Adhere to all policies & procedures especially the EHS policies
- Work closely with the regional / relevant Business Controller(s) to assess risks and viability of the long term profitability of proposed deals – query logic, ensure business cases are comprehensive and an accurate reflection of projected invoicing and COGS levels
- Ensure all relevant P&L global stakeholders have been included in the review process for new business – mediate / coordinate communications where required
- Support the sales teams to ensure faster approval timelines and smoother submission processes
- Participate as required in Customer negotiations
- Train and embed users in new commercial management tools, systems, and processes
- Participate in forensic process auditing of regional adherence to internal policies and procedures, prepare gap assessments and recommended gap closures
- Investigate and log any process deviations within the region – recommend next steps to drive accountability and continuous improvement
- Work with the Regional Commercial Manager in the ongoing development of commercial management process improvements, process mapping, audit tools, and user guidelines
21
Sales Steering & Support Specialist Resume Examples & Samples
- Presents products to reflect the width and depth of the IKEA range in order to satisfy and inspire the different home furnishing tastes of our visitors
- Provides a commercial range offer, and actively promotes the IKEA commercial priorities and volume commitments
- Ensures team knows our top selling products, 3 Aces and 1 King and that they are available and clearly communicated and displayed at all times
- Promotes alternative products when others are unavailable and across all channels
- Contributes in range management & sales steering in all areas of the store (SFM, SR, MH, SSFA)
- Implements add-ons throughout entire unit and works with the ComCal and the range presentation team
- Achieves and exceeds goals and follows up to ensure continuous improvement (e.g. Gross Profit, Family sales, PA etc.)
- Utilizes customer intelligence to improve the shopping experience
- High School Diploma, GED or Equivalent
- Experience of working in a customer-oriented (service or retail) industry
- Experience of working in a fast-paced environment
- High level of commercial sales steering experience
22
Specialist, Sales Support Resume Examples & Samples
- High School Diploma required; Associates Degree or equivalent work experience preferred
- 3 or more years of related office experience in one of the following areas: Customer Service, Sales Support, General Accounting
- Proficient in all Microsoft Software. Oracle and a CRM system knowledge a plus; Excellent oral and written communication skills; Ability to communicate with a diverse audience at various levels and all countries and cultures within the organization; Effective listening skills; Excellent customer service skills; Strong initiative; Ability to work in a fast paced, high pressure environment; Excellent time management skills and ability to meet tight deadlines; Strong analytical and problem solving skills; Attention to detail; Ability to adapt to a constantly changing environment; Strong interpersonal skills; Strong team player; Ability to build strong internal/external business partnerships
23
Specialist, Sales Support Resume Examples & Samples
- Experience in Sales that directly aligns with the specific responsibilities for this position
- Ability to complete consistently assigned tasks and meet deadlines exceeding expectations of supervisor
- Communicates information to others in a positive and professional manner. Exemplifies confidence when communicating with all levels of management
- Delivers service that consistently exceeds quality standards. #LI-POST
24
Retail Sales Support Project Specialist Resume Examples & Samples
- Create and develop sales and operational deployments
- Lead projects in support of the Retail Bank as needed
- Interface with Branch and Channel Sales Staff on the sales best practices. Includes working with sales management and frontline staff to develop sales aids and best practices on key sales initiatives to ensure sales motivation and momentum
- Communicate to the sales field on various changes and updates on Retail Sales programs, contests and changes in operational processes
- Create and develop motivational contests, reward and recognition programs to support Retail Sales goals and objectives
- Create and develop weekly T.A.G. meeting communications to promote sales effectiveness and accountability
- Ongoing evaluation and update of workshops in support of retail bank strategies
- Plan and coordinate sales meetings and conferences. This includes venue selection, coordination with venue and vendors and coordination of agenda and event flow
- Update and keep current Branch Manager Toolkit with current deployments and sales tools
- Provide support or act as back up to Retail Sales Support Manager
25
Specialist, Channel Sales Support Resume Examples & Samples
- Managing back-office contact center vendors to the responsibilities outlined in the contract and statement of work
- Acting as the primary interface for the vendors ensuring they have the necessary tools, information and training to execute seamlessly against their mandated requirements
- Develop training and communication material where necessary to reinforce previous learnings, to improve behaviors and share best practices across the teams
- Analyze and evaluate the weekly/monthly and quarterly KPIs for the teams
- Accurately forecast contact center KPIs to ensure adequate staffing
- Address channel escalations and queries in timely manner by working on solutions that improve customer satisfaction
- Interface with operations team to maximize sales performance and process effectiveness
- Represent the operations team on project calls impacting sales and/or order provisioning
26
Specialist Sales Ops-patient Support Program Lead Resume Examples & Samples
- Involvement in the process for design, initiation, execution and close out of Patient Support Programs (PSPs) in order to ensure compliance with reporting requirements for Adverse Events , Product Complaints, and Other Safety Findings during the management of PSPs sponsored by Amgen in Puerto Rico
- Plan and execute all aspects of PSP programs including pharmacovigilance and safety requirements liaising with the appropriate US counterparts
- Obtaining approval/concurrence of necessary locally customized tools/resources through Materials and Compliance (MAC) Department including liaising with Brand Team members as assigned
- Accountability for PSP maintenance and quality oversight reviewing vendor performance on a continuous basis and identifying, documenting and properly addressing deficiencies and corrective actions as applicable
- Develop applicable action plans and remediation processes to address gaps in key PSP performance and safety metrics in coordination with other cross functional teams
- Develop and maintain reporting tools and scorecards that clearly track and display customer and sales team performance and designs new reports, dash boards, etc. with local data and KPI’s as needed
- Liaise with local and US teams to achieve deliverables; this individual will continuously channel information to the appropriate parties. This role is responsible for communicating business issues and insights to local Management
- Develop Excel-based quantitative analysis tools and models to support local business plans and proposal requirements
- Manage local reward and recognition program as assigned
- Support sales force automation projects as assigned
- Responsible for serving as an interface between sales and marketing areas
- Collaborate cross-functionally with other Amgen business areas including GM, Marketing and market access
- Prepare and deliver presentations to the local leadership team as required
- Perform ad-hoc reporting and analysis, as assigned
- Complete special projects and other duties as assigned
- Travel overnight across Puerto Rico or to the US as per business needs
- Be flexible to support extended hour and manage changes
- Ability to create reports and master Excel tools
- 5 + years of experience in pharmaceutical sales, operations, marketing, or support functions
- Bachelor and/or Master academic degree completed
- Previous sales operations experience
- Experience with Patient Support Programs and pharmacovigilance is desirable
- Proven strong analytical and problem solving skills, ability to synthesize and analyze data
- Strong track record of project management and planning skills
- Cross functional matrix and interpersonal influence skills
- Track record of successful execution capabilities
- Excellent communication and facilitation skills with appropriate assertiveness
- Computer proficiency (Word, PowerPoint and Excel) particularly in Powerpoint and Excel are critical to ensure effective analysis and communication
- Fully bilingual (English/Spanish)
27
Sales Specialist, GP Sales Support Resume Examples & Samples
- Calculates and formats census data for input into the Quote Engine System
- Communicates and obtains from brokers any needed information such as rate verification, experience, census and other missing materials
- Develops a comprehensive understanding of product information and guidelines to support brokers with general questions
- Processes increasingly complex quotes and provides brokers with proposals after applying appropriate quoting parameters, pricing and discounting in accordance with established procedures and guidelines
- Provides additional support as needed with the sales office and across the enterprise
- 2 - 3 Years Experience working in a sales or customer service environment. (Required)
28
Sales Support & Project Specialist Resume Examples & Samples
- Owns the research and data analysis for complex projects; may lead low complexity projects
- Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of moderate complexity, and understand business/customer impact
- Utilizes standard project management and quality improvement methodologies in process improvement approaches
- Typically 3-5 years of project management experience
- Broad understanding of core HP businesses and the revenue cycle
- Strong communication skills (i.e. written, verbal, presentation). Mastery in English and local language as well as other languages as required
- Demonstrated project management, problem solving, and analytical skills
- Basic financial and business acumen
29
Sales Support Product Application Specialist National Resume Examples & Samples
- Scheduling and performing demo’s as required to support the Ultrasound sales force
- Scheduling and implementing system installation customer training
- Positioning yourself as a consultant to both internal and external customers
- Communicating regularly with Core Team on the local, zone and management level
- Exhibiting superior technical, clinical, and presentation skills at all times
- Professionally handling objections and questions
- Generating Leads
- Effectively supporting install base
- Maintaining excellent customer satisfaction
- Market Development Activities
- Participating in BU sponsored programs as requested. (Clinical trials, validation programs, research events, education events,
30
Specialist, Sales Support Resume Examples & Samples
- Convey a positive, professional image as a representative of Rogers Field Sales. Candidates are required to possess strong relationship building and communication skills establishing excellent relationships with clients, developing mutual respect and credibility through knowledge of standard business practices
- Work collaboratively with other team members within Field Sales to establish a positive solution-focused environment and continue to learn and grow in the Sales Event Planning Coordinator role
- Contact/Meet property management companies, property managers, superintendents in the MDU market to schedule and gain access for events and door to door sales activities and best position Rogers Field Sales
- Contact/Meet with Event Management companies and other community and professional associations to schedule event space and rates for trade shows, civil and community events and shows and best position Rogers Field Sales
- Timely turnaround on event schedule revisions to ensure accuracy of bookings/cancellations and immediately notify members of sales team of any changes
- Arrange event logistics including: set-up, signing of contracts, payment and tear down
- Responsible to maintain Event Calendar and work with salesforce to track success/learnings of each activity
- Assists in completion of PIRs for major department events including BTS, Trade Shows and ad hoc initiatives
- Create assessments of new event opportunities and make proposals to management
- Responsible for ordering and ensuring distribution of promotional material and items to ensure event success
- Assistance in the running of event contests and promotions ad hoc
- Maintain Shared Drive documents on an on-going basis and archive out of date material quarterly
- Provide event support including working with food, beverage and other third party vendor to support in field activities
- Attend and participate in weekly meetings and as required
- Complete sample event audits to provide event feedback and facilitate process improvements
- Visiting and assessment of competitive events to draw learnings and share with the sales team to foster improvements and implement new ideas
- Will work closely with and collaborate with both Sr. Sales Manager and Sales Manager
- Responsible for other ad hoc tasks and special projects as assigned
- 2+ years’ experience in a similar capacity with administrative, sales/service, and event related experience
- Proven experience with client servicing is required
- Strong time management skills; required to work under pressure and rise to creative challenges under tight deadlines
- Strong sense of ownership and ability to function in a fast-paced environment and effectively multi-task with attention to detail and sound judgment
- Detail oriented with excellent oral and written communication and organization skills
- Ability and willingness to work evenings, weekends, and holidays as required in alignment with the Rogers Field Sales events
- Experience with Microsoft Word, Excel, PowerPoint and Rogers systems preferred
- Excellent interpersonal, customer service and conflict management skills
- Must hold a valid class G driver’s license
- Must have reliable vehicle and good driving record
- Strong desire to grow, learn, thrive and win!
31
Sales Support Senior Specialist Resume Examples & Samples
- Design, blueprint, and build sales supporting infrastructure (systems, tools, or applications)
- Provide system and/or user support and enablement through documentation, training, hands-on support, etc
- Take leading roles to rollout and implement strategy, solution, innovation and other business topics to various audiences
- 6 years + of professional working experience; Experience working within operations related fields is an advantage
- SAP Businessone knowedge is a must
32
Sales Support Analytical Specialist Resume Examples & Samples
- Analyze product utilization reports to identify opportunities to improve customer service, additional product sales and increase profitability
- Work with Regional Sales VP's, Senior Sales VP's and Sales Reps to implement opportunities for improved customer service, additional product sales and increased profitability through data analysis
- Handle a variety of functions in support of the sales force, monitoring the sales efforts, periodically publishing sales activity reports; tracking sales versus quota information. Compile and assist with monthly or regular reports for customers and Regional Sales VP's
- Review monthly account detail lists to locate zero sales accounts or lost business accounts for analysis
- Maintain monthly expiring pricing for customer files
- Develop and distribute Collaborative Business Reports
- Coordinate training for customers
- Act as liaison with IT in identifying and resolving problems from internal and/or external customer. Interface
- Conduct customer satisfaction surveys as requested. Participate in surveys conducted by authorized inspection agencies
- Handle data coordination, monitoring, audit (pricing, implementation). Load and submit pricing additions and changes and formulary conditions. Update budgets. GPO affiliation maintenance. Maintain monthly expiring pricing files for customers. Update billing codes, trouble shoot SFTP issues, files issues, etc
- Instruct sales, marketing, product management, and support staff in accessing sales information
- At least 1 year of analytical or sales support experience
- Intermediate to advanced skills in MS Excel (e.g. pivot table creation, vlookups)
33
Sales & Revenue Specialist Support Resume Examples & Samples
- Provide assistance in completing and/or coordinating activities as related to assigned special projects; assist in establishing and/or communicating project timetables, actions steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines
- Prepare and distribute a variety of departmental reports, presentations, newsletters, studies, and/or other support documentation, gathering, and summarizing information from various sources as requested
- May be responsible for monitoring and reporting variances to various aspects of departmental budgets to maintain operating controls
- May assist in monitoring costs of projects and ensure that invoices/bills are accurate; ensure proper coding and forwarding of invoices to accounts payable; maintains tracking and reporting systems, if appropriate
- Perform other support duties as assigned to facilitate the smooth operation of the assigned work area
- 4-7 years progressive work-related experience, ideally in franchise services or hotel industry operations, with demonstrated proficiency in multiple disciplines/processes related to the position
- Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers, and developing information via written reports and presentations
- Good math skills
34
System Specialist & Sales Support Resume Examples & Samples
- Troubleshoot AUS errors and issues
- Investigate data entry input mistakes resulting in vendor errors
- Input new hire tickets and coordinate equipment set up and delivery time frames
- Evaluate workflow rules and schedule/implement
- Collaborate with team to solve major and minor issues
- Communicate to field with major or minor updates as needed
- Clearly and concisely explain fixes and alternative workarounds for various issues
- Create visual aides to provide to field as necessary
- Review and prepare future releases with various vendors (FNMA/FHLMC/IDS/LQB/Dataverify, etc.)
- Test and troubleshoot any new releases, workflow rules or audits to ensure accuracy
- Coordinate with IT on any unusual items or changes that must be made
- Support internal application projects and rollouts as necessary
- Administer and provide appropriate security access roles as it relates to roles and responsibilities of new hires
- Assist with terminations and ensuring users are terminated expediently and accurately from all systems upon notification
- Build reports as needed for audits and miscellaneous projects
- Research long standing problems and bring to conclusion