Sales Support Resume Samples
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Sales Support Resume Samples
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JL
J Larkin
Julius
Larkin
612 Effertz Brook
Philadelphia
PA
+1 (555) 901 0736
612 Effertz Brook
Philadelphia
PA
Phone
p
+1 (555) 901 0736
Experience
Experience
Los Angeles, CA
Sales Support
Los Angeles, CA
Kerluke LLC
Los Angeles, CA
Sales Support
- Establish credibility and develop relationships with mid departmental to senior level client managers
- Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity
- Work as part of the team to develop and implement with the goals of efficiency improvement and cycle time reduction, via digitalisation
- Provide assistance to staff regarding various software program
- Assist and guide assistants and other employees in their duties
- Provide customer support and resolve any service performance issues
- Develop effective working relationships with other team members, internal departments and sister companies
Houston, TX
Sales Support Administrator
Houston, TX
Parisian-Beer
Houston, TX
Sales Support Administrator
- Handle administrative tasks (including ordering food, helping to reserve room, helping with booking travel, updates org charts, and ordering supplies)
- Front desk responsibilities including distribution of incoming calls, managing conference room scheduling, and greeting both internal and external customers
- Managing incoming orders by completing sign-off criteria and sending to the relevant department for processing
- Providing detailed quotations with detailed content working against time lines whilst dealing with incoming queries
- Fulfill photocopying, scanning, printing & filing requests
- Interact with Engineering regarding new equipment, updates to current equipment, missing parts
- Health Spending, Flexible Spending & Commuter Spending Accounts
present
Chicago, IL
Sales Support Executive
Chicago, IL
Erdman, Hessel and Fritsch
present
Chicago, IL
Sales Support Executive
present
- Coordinating and delivering content to relevant parties and preparing mail shots promoting News UK content
- Working closely with the Manager, Sales Support lead a continuous review of Legal Agreements and Service Level Agreements to ensure that they are up to date
- Liaising with Picture Desks and the Content operations team to ensure rights are cleared and all content is uploaded onto relevant syndication platforms
- Supporting the creation of editorial related programme newsletters
- Managing Hire Takeovers
- Brining control to the NPS spend
- Checking orders to ensure that what has been ordered has been quoted correctly and that the correct terms and conditions have been applied
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Kaplan University
Bachelor’s Degree in Business
Skills
Skills
- Good organisational skills, excellent attention to detail, with an ability to work well under pressure
- Strong computer skills, knowledge in Windows 7 applications, knowledge of SAP
- Ability to prioritize and multi-task within a fast-paced environment and great attention to details
- 4- Excellent in multitasking , comfortable with high pace work environment and great in building long lasting relationships
- Proficient in excel and ability to quickly learn internal & industry applications
- Excellent written and oral communication skills; strong organizational skills and attention to detail
- Strong computer skills, knowledge in Windows 7 applications
- Ability to prioritize, set and consistently achieve goals, strong time management skills
- Strong time management skills with ability to multitask
- Knowledge of Oracle, ability to interact with customers and partners positively, quoting and contract processing
15 Sales Support resume templates
Read our complete resume writing guides
1
Supv-sales Support Resume Examples & Samples
- Provide support and problem resolution to Internal Sales through the participation in various projects. Examples include: tracking of various training programs delivered to FTDI and TFIS personnel. Ensure all training courses are documented properly and create ad hoc reports as needed
- May also conduct miscellaneous compliance related activities
- Bachelor of Commerce, or equivalent combination of education and experience
- 1 – 2 years related experience in a sales and service organization demonstrating a fundamental knowledge of the compliance requirements with NASD and SEC Rules
- Prior experience supervising a team and demonstrated success
- Knowledge of mutual fund industry required
- Proficient in Microsoft Office applications (ex: Excel, Word, etc.)
- Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties
- Ability to maintain updated knowledge of procedures, products and activities of assigned area
- Ability to adhere/respond to established time frames and schedules
- Strong ability to maintain confidentiality and a professional image
- Ability to work with minimal supervision and to adhere/respond to established time frames and schedules
- Yes
2
Mgr-sales Support Resume Examples & Samples
- University degree and/or sound education in Swiss banking (preferable further financial related education/training)
- At least 6 years’ experience in the fund industry in an administration/support role, preferably with a global player with a matrix organisation
- Very good knowledge of Mutual funds (SICAV, others), investment processes and expertise
- Good understanding of regulatory changes in regards to the fund industry
- Client focused serving attitude, understanding of client needs, willing to achieve good quality results, being pro-active
- Excellent written and spoken English; French and/or Italian would be an additional asset
3
Client & Sales Support Resume Examples & Samples
- Assisting with investor/consultant due diligence for fundraising initiatives as required
- Analysis and preparation of data information, including performance information, for fundraising initiatives and internal requests where required
- Assisting with drafting and reviewing the investor communication programme including quarterly reporting, webcasts and other forms of inter-quarter communications such as acquisition factsheets
- Responsibility for understanding all communications sent to investors
- Drafting and reviewing of formal documentation to clients
- Management of secondary trades and transfers and assistance with investor on-boarding
- Completion of industry surveys and consultant questionnaires
- Project Management of various CSS related projects as they arise
- Developing relationship with the fund finance and investment management teams to ensure an understanding the underlying issues influencing fund performance
- A strong understanding of financial data gained through either work experience or qualifications and a preference for a technical background (financial analysis, performance measurement etc)
- Excellent excel competency
- Good project management & organisational skills
- Meticulous attention to detail essential
- Strong commercial acumen and strong client service focus
- An understanding of real estate fundamentals would be an advantage but not a necessity
4
Sales Support Resume Examples & Samples
- Series 7 & 63 recommended
- Knowledge of relevant Dodd Frank Act & EMIR regulations
- Familiarity with MarkitWire, DTCC, Bloomberg and other industry utilities
5
Sales Support Resume Examples & Samples
- Develop client presentations to support prospect meetings, conferences and conference calls
- Translate survey results / data into easily understood and compelling collateral
- Manage 3rd party contributors or agencies to create templates and format sales materials
- Align with other CES groups to integrate key product, service and marketing messaging into content
- Coordinate with legal and compliance to ensure all content is approved through proper processes
6
Internal Sales Support Resume Examples & Samples
- Establish, maintain and support strong relationships with financial advisors
- Source, attend, facilitate and close new business opportunities
- Assist in the sale of AIP products/solutions to individuals & small/mid-size institutions
- Provide prompt, accurate responses to financial advisor’s inquiries
- Proactive updates on AIP portfolios should be distributed with regularity
- Prepare customized marketing materials, presentations & ad-hoc financial/competitive analysis
- Plan, support and actively participate in specialized events (workshops, conferences, seminars etc.)
- Intelligently allocate time and resources to all businesses within AIP
- Work closely with AIP team members, MSWM AI Sales Reps & other colleagues across the firm
7
International Trade Product Group Manager & Sales Support Team Lead Resume Examples & Samples
- Manage and lead team of International Trade Product Managers assigned to specific product line(s). Ensure appropriate cross-training exists to foster a supportive team environment, leverage resources and ensure appropriate back-up
- Lead and motivate Product and Sales Support team holding them accountable for their goals and supporting the team's professional development
- Define the overall product strategy and roadmap for the assigned product line(s). Drive overall vision for product line(s) to timely implementation
- Drive strategic and tactical initiatives to meet asset production and revenue goals for assigned product line(s) and to grow product revenues. Understand the target market, competitive landscape, and client needs
- Manage financial results for product line(s), including analysis, maintenance, trend/issue/opportunity identification, communication, etc
- Responsible for reporting, executive communications and escalation within the Commercial Banking Group and can demonstrate superior cross-functional alignment and partnership, Team Leaders proactively anticipate and remove complex barriers, risks and constraints that hinder productivity
- Ensure that products and initiatives assigned exceed risk, compliance, information security, and other applicable standards
- Identify and resolve any potential or actual audit issues. Keep up to date on competition, regulation, marketplace, and internal and external issues related to assigned product line(s) and Trade products generally
- Participate on sales calls with clients and prospects. Conduct periodic reviews with top clients, relationship managers and sales officers
- Participate in outside civic and community affairs, business and industry-related organizations, committees. Contribute to industry journals and represent the bank by speaking at industry related conferences and seminars
- Prepare reports and analyses on assigned products/product lines and present to Bank Management (International BUR, Sales Management, Steering Committee etc.) on a regular basis. Focus of reports/analyses may be market or competitive issues, special economic and risk factors, pricing, product strategy, profitability, etc
- Review product pricing on an annual basis for assigned products line(s). Make recommendations and implement including disclosure, training, and colleague communication
- Manage and drive strategic direction for the CCB/TTS Partnership to best leverage TTS Trade products for use by Commercial Banking Clients. Meet revenue goals for assigned product(s). Understand the target market, competitive landscape, and client needs
- 10 years experience working in commercial banking
- Proven leadership and management experience
- Demonstrated success driving business results
- Strong knowledge of International Trade and Loan products
- Strong communication, presentation and influencing skills - ability to direct and influence cross-functional teams
- Ability to create a strong network of relationships among peers, internal partners, vendors, and others
- Strong strategic skills along with execution and program management skills
- Solid analytical skills and ability to rapidly assimilate complex information
- Results driven, client-focused self-starter
- Effective risk assessment and management
8
Sales Support Assistant Resume Examples & Samples
- Provides administrative support to department head including managing phones/calendar, making travel arrangements, processing invoices and expense reports
- Organizes and takes notes during monthly department meetings
- Runs regular department sales reports as well as ad hoc reports
- Orders supplies and tracks attendance for department
- Creates all sales presentations, order forms and sell sheets
- Provides sales support to the Special Market Sales Reps as needed
- Is responsible for all author and author event orders
- Prepares author itineraries for select Speaker's Bureau events
- 4 year college degree or equivalent work experience
- Ability to effectively work with all levels of management including executives
9
Kids Sales Support Resume Examples & Samples
- Affiancamento nella realizzazione di presentazioni per la rete vendita
- Integrazione informazioni di palinsesto editoriale e raccolta materiali per strumenti di vendita
- Redazione reportistica post meeting interni e con clienti
- Database commerciali
10
Mortgage Sales Support, Project Manager Resume Examples & Samples
- Undergraduate University Degree or equivalent work experience
- Working knowledge of all mortgage and home equity products, services, processes and procedures, including applicable regulatory standards
- Working knowledge of competitive marketplace and trends
- 2-4 years financial services and project management experience
- Proven planning, organizing and project management skills and ability to manage multiple priorities
- Solid relationship management skills
- Ability to resolve routine issues independently
- Capable of prioritizing work in alignment with business goals
- Communicates clearly, effectively and professionally
- Ability to effectively interface and communicate with all key internal partners including sales, marketing, operations and risk mgmt
- Customer / Client experience focused
- Proficient in Microsoft Office (word, excel, power point, access)
- 60%: Mortgage Sales Project Leadership and Participation
- Lead the successful completion of retail lending project activities related to acquisitions, integration and conversions. Represent Retail Lending perspectives, issues and strategic direction to project team members
- Maintain current knowledge of best practice project management techniques and integrate this knowledge throughout project efforts
- Ensure that project benefits (financial and non-financial) are measureable and communicated clearly
- Analyze project performance, including profitability, revenue, margins, and utilization when applicable. Measure and continuously improve project results. Regularly track and communicate project progress and budget
- Maintain overall accountability for delivering project results within agreed upon scope, timing and allocated resources
- Anticipate possible barriers to the successful completion of projects. Proactively communicate and address associated project risks, challenges and issues
- Collaborate with project team members to resolve issues to ensure on-time, on-budget project delivery
- Maintain complete, accurate and current project documentation
- 20% Relationship Management
- Establish a collaborative relationship with the Product Management, Retail Lending Business Delivery, IFL, Marketing and Sales Effectiveness to work together on setting and refining strategies, prioritizing initiatives and effectively and efficiently completing projects
- Provide consultative project assistance regarding best practices, project tools and methodologies
- Develop and maintain strong and productive relationships across the organization to promote the efficient and smooth completion of project activities and retail lending strategies and plans
- Provide day-to-day support and manage the relationship with Mortgage Sales technology partners
- Maintain and manage vendor relationships for key Mortgage Sales third-party relationships
- Serve as a member of the Retail Lending Decision Making forum
- Collaborate with Compliance and Legal teams and serve as a liaison between the Retail Lending business units to ensure that the Retail Lending line of business implements all regulatory changes in a timely and efficient manner
- Develop detailed understanding or regulatory requirements and assess their impact upon the Retail Lending organization
11
Retail Sales Support, Employee Fixed Term Resume Examples & Samples
- Support sales and marketing of mutual fund products to 3rd party clients, i.e. banks, IFAs and insurance companies
- Assist in production of various sales materials including updating and printing of PowerPoint presentation, fund commentaries, and other sales-related materials
- Update client contacts database
- Assist team to handle enquiries related to BlackRock products, fund operational issues and others
- Work with compliance to ensure all documents adhere to the necessary local regulations
- Diploma/Degree qualification in related field (Economics, Finance or Accounting) is preferred but not mandatory
12
Account Executive Sales Support Resume Examples & Samples
- Provide outstanding customer service to active accounts assigned on team, maintaining the relationship, via electronic methods, to ensure retention of consistent advertising programs
- Develop and Execute sales presentations via electronic format, using audience bases solutions
- Demonstrate through knowledge of audiences, product lines and research by building electronic presentations and proposals utilizing this information to support the proposal
- Demonstrate proficient understanding of the sales process, to include prospecting, through needs analysis, presentation/proposal development via electronic and telephone methods and closing the sale via electronic methods and telephone conversation
- Must have the ability to work as a team, with outside sales representative to manage the team gap using the tools provided by manager
- Participate actively during team sales meetings by asking questions and sharing best practices
- Submit reports and request for information by the specified deadline
- Take accountability for your actions and results
- Provide the sales and administrative support needed to meet monthly revenue goals
13
Ad Sales Support Executive Resume Examples & Samples
- Supporting the ad sales team in their daily work, providing them necessary tools to use in the market (e.g. reports, presentations etc.)
- Gathering research data on a regular basis
- Creating client-specific project ideas
- Creating client presentations/proposals
- Be responsible for the execution of projects
- Manage the relationship with producers for client-specific projects
- Setting up and attending client meetings
- Facilitating RTUK declarations
- Communicating with London-based teams on a regular basis for project creation, administration and execution
- Handling and coordination of the brand partnership agreements
14
Consumer Direct Sales Support Supervisor Resume Examples & Samples
- May require 3 or more years supervisory experience, or in-depth working knowledge of functions with some supervisory background
- Requires strong interpersonal, organizational and planning skills
- Medical, Dental, and Vision Plans
- Retirement Plan – 401k with matching
- Life insurance
- Disability insurance
- Time away from work – vacations and holidays
- Professional development - SunTrust University, an in-house career growth and employee development program
- Tuition Assistance - financial help for going back to school
15
Seasonal Rotating Sales & Support Resume Examples & Samples
- Have a high school diploma, or equivalent, preferred
- Bring your enthusiasm and sense of adventure to the floor, see the glass as half full and are all about accountability, initiative and having a high level of ownership
- Thrive in a fast-paced environment thanks to your professionalism, problem-solving skills, attention to detail and ability to prioritize multiple tasks
- Are open to a new adventure every day – working in various departments throughout the store
- Have solid math, verbal and written communications skills and enjoy technology
- Keep a calm head when dealing with customer concerns
- Embrace working a flexible schedule, which can include nights and weekends
16
Consultant Sales Support Advice Wimi Limpopo & Mpumalanga Resume Examples & Samples
- Establish and maintain excellent working relationships with the Financial Advisers and Business Development Managers from Absa Investments and Absa Life by conducting presentations on products, systems and compliance training
- Achieve the set production sales targets and track performance during sales target meetings and provide the Regional Manager with sales strategies and production figures
- Attend sales performance meetings that are set up with the Absa Advisers, Absa
- Investments, Absa Life and any other partners and collate and gather the necessary information in order to Track and monitor performance on the achievement of sales targets
- Provide feedback on your daily sales activities (i.e. check the number of deals in the pipeline and achieved to date; deals clinched and not yet closed)
- Provide input to assist the respective Product Teams in designing new products and enhancing existing products in
- Order to remain relevant in the market
- Manage costs within allocated budget for the year (e.g. use of telephone; cell phone, corporate card); reconcile to approved budget on a monthly basis and forward to the Sales Support Regional Manager for approval and processing
- Work with the product houses (Absa Life and Absa Investments) to improve service delivery by facilitating the maximum utilisation of internal shared services (e.g. back office) by staff and Advisers i.e. provide a guide on how to
- Use tools and processes and make available the relevant information on products
- Report(monthly) on progress of support activities implemented and provide recommendations on improvements to the Regional Sales Support Manager
- Request statistics where necessary (monthly) from the Business Development Managers from Absa Life and Absa investments team to measure progress on performance objectives and conduct an analysis for submission to the Sales Support Regional Manager
- Provide support on all the Advisers within the region to promote any AIFA, Absa Life Or Absa Investment tool to ensure sales targets are reached
- Meet with Advisers in the regional team on a regular basis on a one on one basis
- To provide input to them on best practice sales processes
- Meet with Advisers on issues and challenges they are experiencing in the region
- And provide feedback to them on resolving the issues by investigating and providing solutions
- Accountability: Risk Management and Compliance Control
- Understand all compliance requirements by reading the compliance guide/manuals
- Provided to all Sales Support Consultants and adhere to Compliance Officer requests to attend briefing sessions if non-compliance is identified. These Compliance Officer requests can either be from AIFA, Absa Life or Absa Investments
- Execute daily duties in accordance to regulatory requirements (e.g. Financial Services Board (FSB) i.e. not offer advise directly to clients due to the fact that Sales Support Consultants are not FAIS accredited but let the Absa Adviser (who is FAIS accredited offer advice to clients); in terms of providing life and investment offerings to Absa Advisers
- Attend all systems training and information security sessions scheduled by the AFS Distribution IT and Compliance office departments
17
Mtg Rtl-sales Support Asst Resume Examples & Samples
- Ideal candidate must have minimum 2 years experience in an Administrative assistant role
- Previous mortgage experience preferred
- Knowledge of Microsoft Word, Excel, Outlook and Access type database
- Good organizational skills able to manage multiple tasks
18
Administrator Sales Support Enterprise Resume Examples & Samples
- Draw various listings and reports and distribute to the team members
- Assist with other administration functions regarding KAMLS, CASA and FICA
- Compile and collate data as and when required
- Distribute and channel any documents that is required to go to Middle Office
- Assist with arrangements of customer forums and prepare hand outs for events
- Attending branch meetings to establish possible change in branch activities
- Act as the client support in the branch
- Manage incoming telephone calls and set up appointments for clients
- Assist in obtaining documentation when clients walk into the branch and hand over to the team
- Assist with scheduling any client appointments
- Send email messages to clients to remind them of outstanding and security documentation
- Assist with any governance and compliance procedures to be implemented
- Assist with the completion of applications and paperwork
- Assist with obtaining and scanning of KAMLS (Know your Customers and Anti Money Laundering) and other on-boarding documentation
- Grade 12 with English or equivalent NQF level 4 qualification
- Three (3) years experience in sales or banking administration
- Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
19
Consultant Sales Support Advice Absa Financial Services Resume Examples & Samples
- Adhere to set calling patterns and activities to increase achievement of sales targets
- Attend sales performance meetings that are set up with the Absa Advisers , Absa Investments, Absa Life and any other partners and collate and gather the necessary information in order to track and monitor performance on the achievement of sales targets
- Keep abreast with market innovations by sourcing intelligence on competitors, providing value add information to the Regional Manager
- Manage the implementation of business development initiatives on increasing the attainment of sales and production figures running with approved campaigns
- Attend and provide input in the AIFA regional meetings in order to optimise business opportunities by ensuring that the clients' and business needs are aligned to the business strategy in terms of service and product offering
- Provide input to assist the respective Product Teams in designing new products and enhancing existing products in order to remain relevant in the market
- Drive, monitor and manage individual performance by tracking daily sales activities (i.e. check the number of deals in the pipeline and achieved to date, deals closed and not yet closed) and provide the necessary support (e.g. facilitate the implementation of product campaigns by the marketing teams) to Advisers in closing the outstanding deals
- Agree with the Regional Manager on deliverables to support the meeting of targets for the year and take accountability for the overall achievement of performance objectives within own portfolio ensure that the customer / client experience is maintained at the highest level by Absa Advisers by conducting visits to check on the number of client visits and follow up visits done by Absa Advisers On a quarterly basis. Identify the need and provide support to Advisers in the Event that the numbers of visits are not meet
- Work with the product houses (Absa Life and Absa Investments) to improve service delivery by facilitating the maximum utilisation of internal shared services (e.g. back office) by staff and Advisers i.e. provide a guide on how to use tools and processes and make available the relevant information on products
- Meet with Advisers in the regional team on a regular basis on a one on one basis to provide input to them on best practice sales processes
- Meet with Advisers on issues and challenges they are experiencing in the region and provide feedback to them on resolving the issues by investigating and providing solutions
- Meet with the Business Development Managers from Absa Life and Absa Investments Advisers in instances where new projects, campaigns and products are launched into the regions and develop relevant, updated information to enable them to produce sales
- Complete the required compliance/risk training and attestations (e.g. employee compliance conduct, data privacy; sanctions training, anti-money laundering; social media, etc) as per Absa Group requirements
- NQF level 5, or 3-Year Relevant National Diploma qualification
- Three (3) years’ experience as a Sales Support Consultant within the Financial Services industry
- Life and Investment related knowledge
20
Sales Support Resume Examples & Samples
- Support the Global Markets Sales desk who service clients with execution of Repos Fixed Income bonds, and derivatives such as Credit Default Swaps and Interest Rate products
- Close constant interaction with the sales and trading desks to review, confirm, and facilitate high pressure trade flows
- Minimum 2 years of relevant experience required
- Proficient in excel and ability to quickly learn internal & industry applications
- Strong problem solving, analytical skills, and a sense of urgency
- Ability to prioritize multiple responsibilities
- Understanding impact of processes/procedures carried out on daily basis and its relation to the business and risk
21
Sales Support & Client Services Associate Resume Examples & Samples
- Broad knowledge of the investment management, implementation and consulting industry in the Middle East and in relation to Sovereign Wealth Funds, including a broad understanding of the objectives and operations of the regulatory environment
- Proven support and client service experience, relationship management or institutional sales experience, though exceptional candidates who can meet the requirements for this role may also be considered
- Working knowledge of financial markets, investment concepts, competitors and industry trends. Knowledge of Russell’s portfolio management and manager research processes preferred
- High level of professionalism – confidentiality, discretion, decision making, judgement in resolving problems and recommending a course of action
- Ability to adapt to changing professional and business needs
- High energy and persistence – strong self-motivation and imagination
- Naturally courteous and professional approach
- Professional approach to prospects and client interaction
- Professionally presented
- Sound understanding of cultural business etiquette in the Middle East
- Excellent language skills – fluency/native speaker in Arabic and English
- Excellent organisation and follow up skills and ability to meet internal/external demands
- Excellent communications skills (written and oral, including excellent telephone manner) interpersonal and presentation skills
- Detail oriented and precise
- Able to work under pressure
- University graduate degree or equivalent qualification / equivalent experience - ideally Finance/Investment/Business related
- Candidates who are studying or intending to study for IMC or CFA (or other finance related professional qualifications) will be preferred
22
Sales Support NA GEM MMO Resume Examples & Samples
- Escalate problematic trades to Sales, Middle Office and Operational Management as required
- Act as single point of contact for queries from marketer and client in addition to internal teams including: Risk Middle Office (book runners), Reference Data Team, Confirmations, DTCC, Settlements, Valuations, Collateral, Legal, Credit and Audit
- Lead and contribute to projects that directly improve client service, trade processing efficiencies or control
- Bachelors degree required - strong GPA
23
Premium Assignment Corp Sales Support Supervisor Resume Examples & Samples
- High School/GED
- 3 years premium finance experience or 4 years experience in a related field including 1 year supervisory/team lead experience
- Solid mathematical, organizational and analytical skills, problem-solving and leadership skills, effective verbal and written communications skills
- Must have the ability to multi-task and develop strong a team environment
- Pays attention to detail
- Ability to apply knowledge and deductive reasoning
- Must have prior management or team leader experience within a professional environment
24
Sales Support NA Rates MMO Intern Resume Examples & Samples
- Perform all aspects of operational support for derivative trades executed by marketers including inception/execution, client set up, booking verification, client trade check out, MWIRE affirmation, confirmation review, sales revenue reconciliation,
- Comply with all trade processing controls and regulatory requirements
- Onboard clients to preferred electronic matching utility (MarkitWire)
- Bachelors degree in progress with strong GPA
- Knowledge of Swaps, Options, Swaptions, Caps and Floors and general knowledge of exotic derivative products
- Knowledge of MarkitWire, DTCC, Bloomberg and other industry utilities
25
International Sales Support Assistant Resume Examples & Samples
- Creates sales presentations and order forms for International sales reps, looking for innovative ways to best sell and market our books
- Prepares materials for sales trips and book fairs, including organizing all presentations and specialty sell sheets, running business reports, and ordering sample books and supplies as needed
- Works with sales reps and accounts to facilitate merchandising
- Works on weekly e-book pricing process
- Works with the Director of International Sales & Marketing and responds to Closed Market customers’ requests for title information, covers, samples, and general inquiries
- Administers the Export Edition program, including requesting editions, overseeing inventory, tracking all ISBNs, managing online catalog of Export Editions, and maintaining update list of all active titles
- Supervises all bindery shipments for the department, coordinating with Production, Inventory and the warehouse
- Works independently and covers office while sales reps are away
- Provides some administrative office support, including maintaining office supplies, department meeting agendas, out of office requests and mailings
- Must be team-oriented and a self-starter who is willing to pitch in and help when necessary
- Foreign language skill is a plus
26
Mortgage Sales Support Resume Examples & Samples
- High Integrity
- Detailed-orientated, flexible in dealing with both internal and external customers
- Proficiency in both Chinese and English, with good knowledge of PC application software Educational Level: Associate’s Degree/College Diploma
27
Citibusiness Product & Sales Support Resume Examples & Samples
- Initial contact person for CitiBusiness products and process inquiries
- Attend meetings with related stakeholders (O&T, RB, Compliance etc) to initiate new value proposition initiatives
- Assist in updating the current standard operating procedure documents (IOM) to increase efficiency and synergy between different departments for: account opening, product opening, transaction, others
- Support Cbiz branch processes, e.g. application form, maintenance, follow-ups
- Liaise with related back office units to promote Citibusiness system & products
- Accountable for delivery of project milestones
- Provide effective support to sales & other units
- Medium complexity
- Min. 2 years in current position in corporate/business is an advantage
- Microsoft Excel & Powerpoint skills
28
Sales Support Mgr Resume Examples & Samples
- Sales and Service - Leads associates engagement to achieve sales and service goals. Provides leadership and communicates to team members the Check Check match and DSW Rewards programs. Anticipates monitors and responds to changing service level requirements. Conducts associates huddles, monitors associates service behaviors and conducts coaching sessions with individuals using Check Check Match resources. Models MOD behaviors. Drives results and responds to daily and weekly KPI performance. Develops an effective staffing to ensure proper coverage to the business needs. Responds to customer feedback
- Associate and Team Development - Interviews and retains sales associates. Identifies training needs and provides associate training. Establishes and communicates associates goals and provides coaching. Seeks opportunities for personal performance growth and demonstrates interest in building leadership skills. Provides development opportunities for associates that support company growth. Writes and conducts annual performance evaluation for sales associates and Assistant Managers. Assists with the on-boarding of new hires. Ensures compliance to Company Policies and Procedures
- Operations - Assumes responsibility of all inventory control functions- including shipping and receiving, financial processes and building maintenance. Manages processes related to clearance merchandise, unit markdowns and damaged products. Conducts shrink awareness training and ensures store is LP compliant. Opens and closes store in rotation with other management staff. Manages store back office/stockroom, front register area and administration of store procedures. Manages timekeeping system for all store associates. Processes new hire paperwork and maintains HR file compliance. Leads and manages associate compliance to all company policies and procedures. Uses monthly Ops Assessment to identify and correct operational deficiencies in the store. Oversees maintenance requests and resolutions while maintaining a log of store equipment issues. Performs other duties as assigned by the Store Manager
- Merchandising - Leads execution of store –wide merchandising standards. Ensures store is complaint with established “Brand Experience” standards. Handles transfers and merchandise RTV according to company policy. Maintains sales floor integrity including loading the sales floor weekly and maintaining tagging standards. Manages price adjustments and markdown management. Performs other duties as assigned by the Store Manager
- Proven ability to motivate others
- Proficiency in base computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet program
- May be required to travel
29
Sales Support Resume Examples & Samples
- At all times present oneself professionally and in line with the brand image and company grooming guidelines
- Be perceptive of customers’ needs, listening and showing enthusiasm for the product and brand. Ensuring your actions help drive the customer experience
- Ensure all customer goods are wrapped and presented in accordance with company guidelines and ensure the highest level of service is delivered
- Uphold the company culture and bring to life Burberry’s core values – Protect, Explore, Inspire
30
Sales Support Resume Examples & Samples
- A passion for the Brooks Brothers Brand and delivering outstanding customer service
- Selling Support experience
- Exceptional communication skills, multiple lingual skills a plus
- Proven track record of consistently ranking as a top performer
31
Treasury Sales Analyst Sales Support Mgr Resume Examples & Samples
- 10 years' experience in Treasury and/or cash management environment
- Strong/relevant experience in a sales management role and/or strong sales skills with demonstrated sales success and consistent goal progression
- Participation and/or leadership in industry/external organizations
- Extensive knowledge of effective business development and sales practices such as consultative selling skills in order to influence sales strategies
- CTP, CCM and/or AAP Certifications
- Visionary approach (in addition to ability to execute effectively)
- Superior negotiation, influencing and conflict management skills
- High level of emotional maturity
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Sales Support & MIS Executive Resume Examples & Samples
- The role involves supporting Equity Dealing Desk of CWA in India
- Maintain Daily and Monthly record of Customer Base
- Handing Data Entry
- The hire will be responsible for supporting the desk with preparing MIS, extracting client reports and supporting the desk
- THE role would also involve responding and resolving client queries
- Preparing Business and sales MIS
- Manage account opening process including documentation
- Close interaction with operations team & Sales team to deliver on customer promise
- Co-ordinate efforts to identify and eliminate root cause of customer attrition
- Maintain MIS of all customer interaction to build smarter processes
- Share & leverage best practices across locations
- Ensure all legal and compliance norms defined by the Organization are adhered
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Sales Support Resume Examples & Samples
- Prepare and administrate the deals with small operators
- Assist in DORS submissions
- Check DORS submissions for completeness; in particular
- Excellent problem solver with superior written and verbal communication skills; ability to frame complex issues, articulate findings and recommend optional solutions
- Ability to read, analyze and accurately interpret contractual legal terms and conditions
- Ability to proactively identify, prioritize and manage important issues with exceptional attention to detail
- Highly efficient in use of excel and other process tools
- Highly self-motivated and resourceful
- Media, especially cable experience, a strong plus
- Able to balance and prioritize multiple projects through completion
- Shares market/client information internally to help the development of future deals
- Follows internal processes and systems to support execute deals
- Logistics support
- Has the skill and mind-set to be an ambassador for the Discovery brand
- Is able to work with facts and the figures
- Fluent English and Ukrainian
34
Corporate Banking Client Services & Sales Support VP Resume Examples & Samples
- Lead strategic development of the Global Wholesale Bank within Japan
- Be the main partner for all relevant external and internal stakeholders such as clients, investors, regulators, as well as business partners
- Review and consequently improve on existing processes
- Work on regional and domestic projects
- Use KPI derived from relevant data for business decision making
- Lead the integration of the Japanese organization into the regional framework
- Manage relationships with other key leaders within the region and attract new talent to the organization
- Strong experience in fulfillment/client services
- Experience in credit or treasury
- Track record in leadership, people and risk management
- Effectively communicates with relevant business partners
- Experience in securities side also welcome
35
Corporate Banking Client Services & Sales Support Resume Examples & Samples
- Serve as an important contact and primary interface for clients, investors, regulators and business partners
- Manage account opening, on-boarding of new clients, documentation and AML
- Look to improve processes and systems
- Remain up-to-date with key market events and industry trends
- Work closely with business partners to forecast and support business growth
- Understand front to back processes and look to collaborate closely with clients
- Comfortable with client on-boarding and documentation systems
- Ability to present ideas and information effectively
- Able to use development methodology and apply development best practice
- Track record of working with clients
- Open to people from securities or banking background
36
Sales Support Resume Examples & Samples
- Inputting new customer details on to the in house system
- Taking customer orders
- Raising Quotes
37
Sales Support Executive Resume Examples & Samples
- As part of a Total Relationship Strategy within the UK Retail Sales Support Team, work closely with the Manager, Sales Support to respond to product, operational and business administration enquiries from platforms, rating agencies and other strategic partners within agreed timelines
- Respond to internal enquires on funds and products; primarily from Head of Advisory Sales but Discretionary sales channel requests too. Ensuring all interaction with our customers is handled professionally and efficiently
- Liaise closely with the Client Dealer Services team and other parts of the Transfer Agent to resolve escalated operational issues for our clients
- Anticipate, manage and respond to fund performance questions from clients working with internal partners, primarily product management to ensure client’s expectations are met and responses are given in line with our data release policy
- Using both internal and external systems extract fund performance, portfolio and other data items to support client requests as required; Client retention, through proactive client service support, is an extremely important aspect of the responsibilities
- Work with the RFP team to ensure that RFPs are completed within agreed timelines and then read, reviewed and understood before returning to clients
- Liaise with Marketing department and other key business partners as required
- Participate in, and organization of, conference calls with portfolio and/or product management, client meetings and conferences for clients
- Handle most of the non-investment enquiries and have the ability to answer investment related questions for multiple funds and fund umbrellas
- Working closely with the Manager, Sales Support lead a continuous review of Legal Agreements and Service Level Agreements to ensure that they are up to date
- Lead a review of platform information on the team CRM system, including oversight of third party data loads and accurately maintain the contact database
- Oversight of Corporate Actions communications to platforms
- Oversight of Platform Fee Rebate Invoice Process (working closely with Lux TA Commissions
- Ensure a very good level of understanding of the company, FTI funds and products
- Maintain up-to-date awareness of competitor products, market trends, changing government regulations in the UK market (e.g. MIFID)
- Research, document and be able to analyse FT fund performance and attribution analysis, as well as having a good base knowledge of key competitor funds, providing Manager, Sales Support and the UK Sales team with fund insights to enable them to meet their sales targets
- Regular Reporting - Provide fund information to key business partners on a monthly and quarterly basis. Ensuring information provided is of a high standard and delivered within agreed timelines
- Co-ordination and completion of fund/product questionnaires
- Regularly review third party platform websites to ensure Franklin Templeton data is being accurately reported
- Create and maintain good working relationships with all internal customers and departments through regular contact
- Be part of the team that handles incoming client enquiries to the Sales Support Telephone line
- Previous experience in the financial industry required
- IMC (or progressing towards obtaining it)
- Experience within an asset management organization or similar, ideally in a client facing role is preferred
- General knowledge of the mutual fund business
- Excellent research and analysis skills
- Ability to communicate and interact well with all levels, both internally and externally (e.g., Broker/Dealers)
- Strong computer skills, including Microsoft PowerPoint, Excel, and Word
38
Sales Support Resume Examples & Samples
- Working as part of a supportive, high performing team you will be responsible for
- Provide a front-end sales capability for the launch of our Transaction Account
- Managing all incoming calls and follow up calls
- Initiating and converting enquiries in to client relationships
- Getting the best outcomes for our clients by building and leveraging effective relationships
39
Sales Support Assistant Resume Examples & Samples
- Ensure all assigned tasks through Elsevier’s CRM system are accomplished
- Qualify and fulfill instructor desk copy and ancillary/resource requests
- Update appropriate customer and account information in CRM
- Potentially field incoming customer calls and correspondence by directing them to the appropriate training/support resources
- Provide administrative assistance to the Director and assigned Regional Manager(s)
- Provide back-up administrative and presentation preparation support as needed for assigned PSE sales team members
- Manage special projects on an ad-hoc basis
- Update booklists with new editions and pricing
- Work together with your peers to prioritize and execute essential functions in a timely way
- Create & run reports, utilizing advanced Excel functions to sort data
40
Sales Support Administrator Resume Examples & Samples
- Support operation processes related to order processing, contract management, POS tracking and order submittal
- Provide sales team tracking and reporting as required
- Ensure data integrity and quality across key reporting systems to provide consistency of data
- Proactively execute and provide guidance on sales and service requests including processing and tracking contracts, customer entitlements, firm changes, credit management, etc
- Document relevant operations process workflow
- 3+ years in operations or sales support role
41
Sales Support Executive Resume Examples & Samples
- Reporting directly to Executive Director, EMEA and provide support to the Quartz UK commercial team
- Assist in coordinating schedules and meetings and coordinating travel arrangements
- Help sales staff prepare for meetings by researching advertiser activity and sharing most relevant sales materials
- Track competitive media and keep the team informed of developments and potential opportunities
- Assist the proper functioning of the office and liaise with the building management company and facilities team in Washington DC HQ
- Perform assorted administrative tasks such as filing, telephone coverage, and miscellaneous errands as needed
- Assist sales support team when it comes to agency and client requests for current campaigns
- Fluent in all aspects of Microsoft Office Suite
- Passion for publishing and media
- Effective time management and superior organization skills
- Ability to juggle multiple projects simultaneously and prioritise them
- Confidentiality with sensitive material and communication
- Outstanding record of achievement in current and past positions
- Proactive rather than reactive approach and work ethic
- Superior service ethic and grace under pressure
- Positive attitude and strong interpersonal skills
- Strong analytics and real-time judgment
42
Rotating Sales & Support Resume Examples & Samples
- Outlets at Orange
- Edinger Plaza
- Brea Union Plaza
43
Sales Support Assistant Resume Examples & Samples
- CREATE Text Builds: Build CREATE texts on behalf of sales reps and/or professors by building an electronic text based on a professor's syllabus in the CREATE system. Must be able to interpret course syllabus in order to build CREATE text that meets the professor's expectation
- Sales Prep and Follow-Up: Assist the sales reps with preparation and follow-up for their sales calls. Draft letters and e-mails promoting McGraw-Hill texts and technology products. Create promotional sales kits and presentation materials, including product flyers and collateral for the sales reps to use in the promotion of MH products
- Class Tests: Assist reps with class test process by providing professors and students with necessary print and digital products for class testing purposes. Also create online survey tools for class test feedback to be provided, and upon completion of the class test summarize the survey results and provide those results to the sales rep
- Database Campaigns: Write, proof, and e-mail marketing messages on behalf of the sales force. This includes investigating the content that needs included, crafting an effective message appropriate for the audience, and using our customer database to gather the audience's contact information
- Build and maintain strong relationship and trust with sales reps, district managers, and product teams
- Proficiency with Microsoft Office, MS Windows, technology and the web
- Excellent problem solving
- Ability to follow directions
- Ability to function effectively in a team
44
Sales Support Resume Examples & Samples
- First line for all incoming calls (appropriately triage all incoming calls and troubleshoot for clients/callers as necessary)
- New Borrower Applications – uploading new applications into our lending software, running credit reports, notifying Loan Officers
- Client Outreach/Notifications – Moore Team prides itself on clear, timely communication throughout the loan process with all parties involved in the transaction. Sales Support will send pre-drafted template emails to all parties during sales process
- Opening Procedures – multi-step, back-end support process once a Borrower is a "Go" with Moore Team, includes data entry into (at present)
- Must have an active state MLO license in each state where business is to be conducted
- High-school diploma or GED and a minimum
- 1-year lending origination experience
- Strong PC skills, including Power Point, Excel, Word and Lotus Notes
- Solid knowledge of state and local real estate markets
45
Sales Support Resume Examples & Samples
- 3-5 years general office experience required
- High School or GED required
- AA/BS/BA degree preferred
- Must thrive in a fast-paced, results-oriented, collaborative environment
- LI-AS1
46
Sales Support Administrator Resume Examples & Samples
- Work with sales team to understand customer needs and create a quote that will fulfill those needs
- Help the sales team keep their pipeline up to date
- Additional projects to be assigned as needed
- 1-3 years of work experience in a fast-paced corporate environment
- Proven ability to multi-task and proactively keep organized
- 1+ years CRM or Salesforce.com experience
- Self-motivated, goal and detail-oriented, persistent and dependable
47
Sales Support Administrator Resume Examples & Samples
- Welcoming clients and customers
- Processing Invoices
- Basic auditing and reconciliation of accounts
- Understanding the company products and answering customer queries and questions
48
Seasonal Sales Support Resume Examples & Samples
- Strive and assist the store in meeting sales targets
- Be aware of visual merchandising guidelines and assist to re-position displays when required
- Assist the Stockroom Associates to maintain the stockroom at all times, ensuring it is kept in an orderly manner and all products are correctly tagged and ticketed
49
Specialist, Product Sales Support Resume Examples & Samples
- Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections, and other management reports
- Acts as liaison between Sales, Marketing, and IT to provide insight-driven and actionable database query requirements
- Maintains current information on Comcast products, services, equipment, and marketing promotions
- Responsible for solving high level, escalated customer problems/complaints promptly and efficiently
- Direct customer interaction with internal and external customers to solve issues related to customer service, billing and order entry errors
- Handle medium to high volume of calls
- Collect escalation/account correction information from all sources; including, but not limited to direct phone calls, email, and voice mail
- Build a professional rapport with internal/external customers by listening, while acting appropriately in all situations
- Research and resolve customer issues related to sales, service, products and/or billing
- Track issues and resolution in department database and document issues as appropriate
- Exercise sound judgment, and act responsibly in the internal/external customer's and the company's interest
- Proactively learn new technologies within the Comcast products and demonstrate technical expertise of products and customer service troubleshooting
- Work interdepartmentally to resolve customer impacting issues
- Monitor various compliance and order entry data for errors and discrepancies
- Alert management about recurring customer impacting issues
- Assist in the development and implementation of new processes, procedures, and systems
- Act as liaison between Sales, Marketing, Direct Sales Order Entry, Project Teams, and IT/IS
- Supervise ticket queues to ensure timely response to teams
- Generates project estimates using in-house estimating tools and programs
- Generates daily, monthly, quarterly, and annual reports relating to Product Sales team and client activity. Reports to include, but aren't limited to: incremental sales performance/results, sales force ranking, and statistical reporting
50
Sales Support Resume Examples & Samples
- Process, monitor, and track Samples, Pilots, & Gratis orders and communicate status updates/progress to sales reps
- Handle inbound calls from reps; assist customers with general product inquiries as directed by reps; monitor rep calls when rep is not available
- Have extensive knowledge of K12 and familiarity with Adult Ed and Adjacent Markets product; attend product training to enhance job performance
- Perform other assignments in accordance with company policy and legal requirements as assigned by supervisor or lead
51
Sales Support Administrator Resume Examples & Samples
- To process booking requests
- Book flights
- Maintain an excellent relationship with suppliers
- Liaise with clients on the phone and by email to confirm bookings and to ensure that all their requirements are met
- Maximise on all Sales opportunities and up sell wherever possible
- Experience in the travel industry - Essential
- Knowledge of Amadeus or Galileo would be an advantage
52
Sales Support Executive Resume Examples & Samples
- Assist the sales department and product department, including communication with Vendors and Suppliers
- Provide weekly and daily expedite reports
- Create and develop customer solutions and sales proposals
- Resolve discrepant invoice items
- Collecting of information and maintaining an updated system
- Daily scanning of warehouse and sales documentation
- Responsible for health and safety legislative paperwork along with staff induction and refresher training
- Control of general office cost records and cost saving initiatives
- Entering, confirming, and expediting contract orders
- Ability to work to deadlines
- Excellent telephone manner, communication and negotiation skills
- PC literate, i.e., email, internet, word processing and some systems experience
- Previous experience of working in a similar role
- Must have some experience in a sales environment
- Advanced Microsoft Office
- Due to the location of this role a driver is essential
53
Sales Support Assistant Resume Examples & Samples
- Instructor Accounts: Create instructor accounts for McGraw-Hill Education digital products. Copy Connect courses to instructors accounts for adoption, training or as part of the sales process
- Sales Prep and Follow-Up: Assist the sales reps with preparation and follow-up for their sales calls. Draft letters and e-mails promoting McGraw-Hill texts and technology products. Create promotional sales kits and presentation materials, including product flyers and collateral for the sales reps to use in the promotion and training of MH products
- Class Tests: Assist reps with class test process by providing professors and students with necessary digital products for class testing purposes. Also create online survey tools for class test feedback to be provided, and upon completion of the class test summarize the survey results and provide those results to the sales rep
- Onboarding and Training: Prepare training kits for instructor trainings. Prepared first day of class PowerPoints for student first day of class presentations. Build Connect courses for instructors moving to a new edition
- Private Sector Support: Send sample requests on behalf of Private Sector sales team. Create booklists for use at Private Sector institutions
- Proficiency with Microsoft Office, MS Windows, PowerPoint, Adobe Writer, other technology and the web
54
Sales Support Assistant Resume Examples & Samples
- Inside sales - this will include calling/emailing schools, institutes and partners who are geographically inaccessible for regional reps to establish sales leads
- To maintain the Company's data base; together with all reps, to reinforce the existing data with more details
- To assist in processing orders samples through Salesforce, managing all samples delivery as well as collection
- All other duties in respective of the sales team top ensure that they are effective in carrying out their sales duties
- To assist in gathering market intelligence of new international schools, collating and analysing the ISC schools data for China to determine our market coverage
- To assist with event planning, calendaring and management,
- To assist the sales team with the preparation of presentations, samples and catalogues to Customers, and development of new marketing tools as required
- Monitor the market, recognizes trends and competitors' activities and adjusts appropriately
- To assist the customer service in generating and processing orders
- To assist in documenting sales orders, preparing ad-hoc sales reports as required
55
Sales Support Resume Examples & Samples
- College student, strong GPA
- Related experience in business, sales, finance or derivatives
- Interest in financial markets and knowledge of derivative products including Swaps, Options, Swaptions, Caps and Floors
- Interest in Dodd Frank Act & EMIR regulations
- Knowledge of industry utilities, e.g. MarkitWire, DTCC, Bloomberg and other industry utilities
56
Client & Sales Support Resume Examples & Samples
- For complex RFP submissions, arranging a strategy kick-off meeting and inviting the appropriate participants in the process
- Preparing accurate, complete first drafts and polished final submissions that successfully move the firm to the next stage of the client’s selection process
- Consistent re-evaluation of standard RFP responses. Identifying new or updated content, distinguishing between opportunity-specific customization and generic content
- Creation of product collateral including investor newsflashes and internal updates
- Assistance with completion of industry surveys and consultant questionnaires
- Strong academic background from Master’s degree in Finance, Business, Economics or Political Science
- Excellent writing and communication skills (marketing/investment writing experience)
- Fluency in both English and 2nd Western European language, preferably German or French
- Experience from Alternative investment essential (Real Estate, Private Equity or Infrastructure)
- Proven ability to explain complex material and technical concepts clearly, concisely and logically in a business context, for example from presenting research to clients, writing analytical papers and the like
- Experience working in North America or covering North American Clients as well as EMEA experience
- Experience supporting sales team with analytical support (data modelling, statistics, research and/or fund/sales performance)
- Experience dealing with external clients/investors
57
Sales Support Resume Examples & Samples
- Help develop sales presentations
- Must have the ability to work as a team, with outside sales representative to manage the team gap using the tools provided by managr
- Dress appropriately. Present a professional image
- Remain the backup for the Territory Account Relationship Specialists in the event of absence or work overflow
58
Sales Support Resume Examples & Samples
- Excel & Microsoft Word to an intermediate level
- Team focus
- Ability to work within strict deadlines with an attention to detail
- Vitality and energy
- Great work ethic - customer service focussed - sound attention to detail - computer literate, particularly in relation to excel - team player
59
Sales Support Administrator Resume Examples & Samples
- Learn to follow given procedures and processes to identify job/related problems, analyze causes using existing techniques or tools
- Understand the standard mission of the professional group and vision in own area of competence
- Administrative support of the sale team, coordination and administration of the processes and the communication with the internal/external clients
- All related tasks required by the hiring manager/team/department/ to ensure the IBM business continuity and to be in line with IBM strategy
- Czech: Fluent
60
Sales Support Administrator Resume Examples & Samples
- Keep all call center employees motivated and engaged on incentives by providing timely incentive communications
- Help to collect and distribute reports and results to front line and leadership on all call center incentive programs
- Partner with call center leadership to create and drive center specific incentives
- Provide scheduled and ad hoc updates on incentives
- Provide feedback to center incentive team on programs geared to improve call center performance
- Be the subject matter expert on tools used to track incentive programs and provide informal and formal training as necessary
- Schedule programmers and vendors visits and meetings to minimize disruptions
61
Sales Support Resume Examples & Samples
- Primary Secondary Market trader
- Support to be in charge of setting up, maintaining and monitoring notes contribution prices for US and LATAM
- Processing Barrier breaches / Call notices, Expirations notifications
- Support in automation projects and system upgrades
- Support to be in charge of producing Secondary Market Inventory reports
- Support to lead the roll-out of the GELP website
- Provide increased support for the Sales and trading in pricing some indicative pricing requests
- Publishes all desk documents and marketing materials to RBC public Website
- Proactively identify operational risks/ control deficiencies in the business
- Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions on a timely basis
62
Sales Support Supervisor Resume Examples & Samples
- Supervise, train and motivate sales support staff - Oversight of Sales Coordinators
- Supervise the performance of the sales support staff daily work flow items to ensure fulfillment and excellent customer service (both internal and external)
- Enforce all TWC company policies and procedures and look to establish and implement best practices from a procedural standpoint
- Lead cross-training initiative to continue expansion of “open-market” to ensure all sales support team members are competent in all disciplines (Zone, IC, Third Party, Digital, etc.)
- Spearhead refinement of sales support on-boarding & training and have active involvement in assisting any member of the sales support staff team
- Oversee and assign duties to sales support staff and will serve as sales support liaison to management
- Ensure sales support staffs duties are covered at all times and assist in any enterprise or cross market selling initiatives/opportunities
- Contribute to the leadership team including weekly manager and staff meeting participation
- Ensure that sales support staff assists their assigned Account Executives with client relations including distribution of sales material and information, verbal communication with client as necessary or in the absence of the account executive, collection of payments and tapes
- Ensure that sales support staff create and maintain necessary reports including inventory and/or sponsorship tracking, available packages and current rate information
- Any other duties as assigned by management
- Previous administrative Supervisory experience preferred
- Must be proficient in all Microsoft Office software. Strong PowerPoint, Excel and Word skills required
- Ability to effectively communicate with peers, co-workers, key clients and superiors in written and verbal form
- Ability to present information and respond to questions from groups of managers, clients, customers, and the general public
- Minimum of 1 year experience in a Sales Support role required
- Must have ability to manage multiple projects and priorities
- Must have ability to work under deadlines
- Pleasant and professional manner required
- Strong organizational skills required
- Regional travel required
63
Corporate Access Coordinator / Sales Support Resume Examples & Samples
- Logistical coordination and event execution for corporate and analyst marketing
- Interact with company management to coordinate non deal roadshow logistics
- Update the company on meeting schedule progress
- Work with Corporate Access, Management and Sales team to communicate status of events and establish priorities
- Prepare investor profiles and assistant in collecting post NDR feedback
- Help with origination effort s including targeting Canadian issuers, highlighting RBC’s capabilites and investor targeting
- Provide sales support support to Institutional Sales team
- Assist with Special Projects as needed to support evolving platform
64
Rotating Sales & Support Resume Examples & Samples
- The Shops at Town & Country
- Arrowhead Crossing
- Tempe marketplace
65
Unsecured Lending Sales Support Resume Examples & Samples
- College graduate or above with at least 1 year working experience in credit card / insurance / personal lending or related Finance products
- Microsoft Excel skill is a must, with a good knowledge of PC application software
- Work independently, detailed-orientated, and responsible with proactive attitude
- Team players with good communication and interpersonal skills
- Self-disciplined with an absolute integrity
- Proficiency in both Chinese and English
66
Sales Support Executive Resume Examples & Samples
- Experience of working in an administration role is essential, experience of working in a sales or account management team
- Ability to communicate effectively with customers and seek out opportunities to help them achieve their business goals
- An understanding of business to business sales or account management is desirable
- Competent in using Microsoft Office, especially Excel in order to save time and optimize personal and/or departmental productivity
- Familiarity with the use of a CRM (Customer Relationship Management), specifically SalesForce.com is advantageous and experience of working with systems is essential
- Able to allocate own time efficiently, breaking down complex problems and tasks into manageable parts
- Ability to work in a target driven environment
- Demonstrates completeness and attention to detail, able to process paperwork and other information in a timely manner, as well as following up in an efficient manner
- Able to establish and maintain excellent relations with colleagues to facilitate efficient and swift handling of orders, returns and general enquiries
- Educated to A-Level or equivalent
67
Sales Support Supervisor Resume Examples & Samples
- Provide daily, weekly and monthly reports to management
- Liaison between sales staff and sales assistants to facilitate and monitor the enablement and execution of initiatives, processes and policies
- Assist Account Executives and Digital Manager with all facets of orders
- Assist station at community events and marketing opportunities
- Performs general administrative duties including booking travel, answering Phones, expense reports, ordering supplies and other office duties
- Daily interfacing with Accounting, Traffic, Research and Programming departments
68
Sales Support Resume Examples & Samples
- Meeting the support requirements of the fleet and corporate business channels within required timeframes (SLA’s,KPI’s)
- Ensuring accuracy of analysis, calculations and processing remain above 99% of total output (SLA’s,KPI’s)
- Raising opportunities to ‘make our business better’ through improved processes, system enhancements and new innovations to include wider business projects
69
Latam Corporate Access & Sales Support Role Resume Examples & Samples
- MBA/Graduates with equity market 1-2 years’ work experience
- Knowledge of how the financial markets work/participants in the financial markets is essential
- Good knowledge of MS Excel, PowerPoint. Knowledge of VBA/Macro will be an advantage
- Proactiveness towards learning and executing tasks
70
Sales Support Resume Examples & Samples
- To Handle All the Sales Support work which includes Handling HV & NHVPurchase/Redemptions/Bank Transfers
- Data ManagementMIS
- Broker Queries/Brokerage Handling/Handling Data Feed/Coordinating with Registrars
- Client Interaction/Broker Interaction
- Record for Office stationary/Ticketing & Travel Bookings
- Handling Incoming Phone calls and Updating Office Records
- Candidate must have technical Knowledge to handle MIS. Should have banking knowledge to handle the transfers/HV clearings Innovative skills to handle the Client Queries
- People Mgmt , Effective Team Player
71
Sales Support Resume Examples & Samples
- Be the first point of contact for Brokers
- Receive and resolve varied enquiries from brokers, customers or public and ensure that they are dealt with efficiently
- Process administrative documents to set standards and within service level agreements
- Plan and organise own workload to ensure an efficient and timely service is provided
- Ensure all callers, brokers and customers alike, are dealt with in a prompt, professional and courteous manner to ensure the highest level of customer service
- Provide a quality administrative support to, and on behalf of, the Broker Consultant Team
- Liaise with internal departments in providing service to meet the broker's expectation
- Assist in the development and retention of relationships with brokers through appropriate communication
- Ability to build and develop relationships with Brokers over the phone
- Customer focused and customer relationship skills
- Demonstrate problem solving skills
- Leaving Cert, 2 honours and B pass maths minimum or equivalent
- Minimum of 6 months experience in Insurance industry
- Customer service experience, preferably in the Financial Services Industry
- QFA Desirable, minimum APA Life Assurance,(accredited product provider), APA Savings &Investments
72
Head of Global Sales Support Resume Examples & Samples
- Head a team of currently two specialists
- Act as a professional and strategic partner for the US and European sales team by providing sales supporting material and information, effectively manage and be fully accountable for all sales supporting activities
- Form a gateway to Europe for US colleagues / from Europe for Global F&A – interaction with KAM team of Central Europe, develop proposition with European colleagues for non BPO work to US
- Sales controlling & reporting
- Support Marketing & other units with data on sales, etc. (e.g. Industry Analyst Surveys)
- Manage pipeline review mechanism, oversee resource availability, project / programme management
- Oversee use of CRM tool as well as development of other sales supporting tools
- Demonstrate strong leadership to include all aspects of team management and development, as well as drive to retain a highly motivated and engaged Team
- Leading edge understanding of managing international projects
- Market Knowledge and Experience of Business Process Outsourcing, preferably within a large multinational type organization
- Self-motivation, extrovert and professional style, communicating impactfully with senior management
- Ability to lead, manage & motivate team efforts
- Will be a high achiever, keen to join a dynamic, challenging and thriving Environment
73
Gcg-sales Support Resume Examples & Samples
- Establishing and maintenance of E-Commerce and Retail infrastructure documentation and processes for merchant business
- Identify opportunities that best utilize Citibank’s acquiring solutions to meet prospective merchants’ requirements and managing the accounts of existing E-Commerce and Retail merchants
- Prospecting new accounts and manages a portfolio of accounts primarily covering the spectrum of global companies in operating in Singapore and the Region
- Prospecting new marketing partnerships in E-Commerce and Retail space, to enhance Citi’s share of billings at these partners
- Working with internal and external linkages to launch E-Commerce and Retail acceptance
- Management of E-Commerce & Retail Point of Sales materials distribution to merchants
- Responsible for E-Commerce and Retail portfolio growth through a series of aggressive new merchant acquisition, acquisition of marketing usage deals, sales and relationship management activities including reviewing and analyzing MIS Reports for monitoring of sales performance and profitability
- Attend to new or existing merchant enquiries, setting up of new merchants’ applications and acquiring of new merchants
- Communicate proactively with the merchant on business issues and opportunities for contactless payments
- Involved in the implementation of strategic plans for new contactless program requirements and design solutions for acquiring, growing and retaining business
- Problems resolution for merchant payments, including escalation of issues to the correct department
- Minimum 2 years relevant experience in a financial industry
- Good financial acumen including the ability to read and understand financial statements
- Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels of a large organization
- Leadership skills and Excellent Team Player
- Fluency in English with strong business writing skills
- Ability to read and understand financial statements
- Knowledge of using Enhanced Bank Cards systems (preferred)
- Basic knowledge of Fraud Management and Risk Assessment of Merchants (preferred)
74
Representative, Sales Support Resume Examples & Samples
- Build internal trust and support with respect to accomplishing common organizational goals; strong understanding of CFS business landscape
- Verifies application equipment MSRP values and models, validates soft costs
- Builds, maintains and navigates working relationships with Direct Channel partners
- Assists with Documentation follow up activities as needed, i.e. Follow up on outstanding/aged POs to obtain status updates on invoices for booking
- Meets individual goals consistent with position level requirements
- Provides mentoring and training to department associates
- Requires a Bachelor’s degree in a related financial area preferred
- Strong desire to pursue a career in the financial services industry
- Intermediate knowledge level of Excel and Microsoft Office products
75
Sales Support Apprentice Resume Examples & Samples
- Receive and process finance proposals from Vendors via telephone or email
- Provide finance quotations/pricing to vendors in accordance with Company policy and guidelines
- Update vendors on the status of their proposals, obtaining additional information & relaying decisions where applicable
- Manage in-bound & out-bound calls & e-mails from vendors within agreed service levels
- Proactively follow up proposal pipeline, with the ultimate goal of converting to funded business
- Prepare and send finance documents to vendors and or end customers
- Promote GE incentives, value add products and services and enhancements to differentiate from competitors and maximize sales opportunities
- Where required, contact end user customers and talk them through the benefits of leasing with GE
- Liaise with cross-functional teams to ensure the best possible service, within agreed service level agreements
- Build and maintain a strong knowledge of core leasing products and ancillary services in Equipment Leasing
- Work within the framework of Company regulations e.g. Data Protection, ensuring compliance at all times
- Positive attitude when deal with customers and co-workers
- Ability to develop trusting relationships with external and internal clients
- Works as part of a team, demonstrating co-operation and flexibility
- Ability to systematically plan and prioritise work and manage multiple priorities
- Problem solving skills – resolve a range of queries, liaising with appropriate departments as necessary
- Think clearly and decisively through challenges, seeking simple solutions to complex problems
- Proven experience in MS Office and other systems
- Consistently meets deadlines and customer Service Level Agreements
- Previous leasing experience a plus
76
Equity Derivative Sales Support Resume Examples & Samples
- Associate/ Analyst level member supporting EQD Sales desks in AEJ region, which involves exposure to equity derivatives products traded by Sales with external clients across the globe
- Product coverage includes Variance / Volatility Swaps, Accumulator / Decumulator, Structured Note & other OTC derivatives products
- As a member of the team, the incumbent should be able to perform all levels of Middle Office support tasks, including procedural, control and risk management for the processes
- Contribute to middle office initiatives, team member will be required to assist management on process streamlining and seek automation opportunities to improve operational efficiency and ensure processes are performed in a robust and controlled environment
- Co-ordination with other support and control divisions such as Trading Middle Office, Settlement & other related departments on resolutions of day-to-day issues
- Manage relationships with sales teams and trading desks, and business partners such as Technology and global operation counterparts
- Manage relationships with external clients, including email and phone query management, initiate client visits for operational review and present MIS reports during client meetings
77
Seasonal Rotating Sales & Support Resume Examples & Samples
- Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
- Help coworkers with sales, returns and other inventory control processes
- Be a great team player by doing your part of keep the department “runway ready,” including straightening up the cash wrap area and sales floor, restocking and light cleaning
- Stay up on key fashion trends and products so you can help customers with purchase decisions, if necessary
78
Sales Support Resume Examples & Samples
- Provide effective support for the sales floor, bringing products to and from the Stockroom, enabling the sales team to deliver an enhanced brand experience
- Assist the Stockroom Operatives to maintain the stockroom at all times, ensuring it is kept in an orderly manner and all products are correctly tagged and ticketed
- Assist with the delivery of stock, collecting altered garments for customers and transferring garments to other stores as required
- Provide support at points of sale; wrapping customer products in line with Burberry packaging guidelines and ensuring the highest level of service is delivered
- Participate in stock takes outside of normal working hours to ensure a smooth operation at all times
79
Enterprise Sales Support Internship Resume Examples & Samples
- Able to commit to 20 - 25 hours per week for a 10 week program
- Able to commit to 3 days a week (minimum), with 8:00 am start time
- You are a great communicator and have the ability to think on your feet
- You are genuinely curious, eager to learn, and seek deeper knowledge in sales
- Ability to implement feedback and a quick learner
- Excellent time management and organizational skills with the ability to multitask and track numerous details
- Strong proficiency in Microsoft Powerpoint and Excel
- Create Powerpoint presentations that will be used in sales demonstrations with prospective clients
- Run reports to pull necessary data for Powerpoint presentations
- Research industry trends and relay pertinent information to the team
- Establish lasting, mutually beneficial relationships with the Yelp Enterprise Sales Team
80
Cib-rates Sales Support Resume Examples & Samples
- Produce weekly and monthly reports highlighting the outstanding breaks under investigation and reporting the true breaks
- Perform daily checks across all (Asia/ EMEA and NA) regions for Rates Derivative products to ensure critical fields are updated and matching between Upstream / Risk Management System and Downstream
- Produce time sensitive daily reports with actionable data to Front Office, Middle Office or Back Office for break resolutions
- Provide detailed business control metrics to management on a daily basis
- Take ownership of work, problems, clarify issues / objections, and ensure data integrity, accuracy and completeness
- Build and maintain strong working relationships with all global teams and be an SME on Reconciliations and Controls
- Continuously participate in projects involving; new product rollout, new system implementation, process improvements, etc
- Product knowledge; thorough understanding of the end to end transaction cycle for derivative products (preferred)
- Ability to drive results through a "hands-on" approach
- Control mind set to identify process control gaps, prioritize & mitigate operational risk
- Proactive in problem solving and developing solutions
- Be innovative and suggest system improvement capabilities
- Graduate with 7+ years of experience, with alteast 5+ years in an investment banking environment, preferably in Middle Office / Trade/Sales Support
81
Sales Support Resume Examples & Samples
- Provides customer service for Sales Representatives
- Ensures efficient and accurate order entry and meeting customer in-hand dates, by effectively managing non-decorated order queue
- Creates source codes and marketing materials for VIP flyers as requested
- Preparing/routing and monitoring of all payment methods sent in by sales staff
- Responsible for accurate and timely communication to Sales Reps to provide them with order updates and pending issues
- Responsible for providing updated information on open backorders
- Provide information to Invoicing Specialist to aid in completing final invoices to customers
- Supplementary/additional support of team services sales rep when/where needed
- Responsible for submitting and updating accurate customer profile information, credit information, tax documents and contracts into the accounting software and correspondence with the accounting department
- Responsible for processing all returns and exchanges for sales staff
82
Sales Support Executive Resume Examples & Samples
- Excellent knowledge of Microsoft office
- Understanding of e-commerce
- Experience of managing third party relationships
- Good understanding of copyright and licensing
- Strong eye for detail
- Excellent attention to detail and analytical skills
- Excellent levels of customer service
- Proactive in solving problems and introducing process efficiencies
83
Sales Support Administrator Resume Examples & Samples
- Knowledge of a GDS travel booking system
- Good telephone manner with PC literacy
- Team focussed and seeking a developing career move
- Dynamic forward thinking business with great bonus available
84
Coordinator, Sales Support Resume Examples & Samples
- Making quick / effective decisions to ensure retailer item set ups and communications are accurate and timely
- Communicating effectively and strong interpersonal skills with all levels of management and with external customers (both written and verbal)
- Team player willing to be flexible in job responsibilities depending on the needs of customers and team
- Able to work in a fast-paced, team based, customer focused environment
85
Sales Support Administrator Resume Examples & Samples
- Managing the regional GM’s diary and helping to cover and support the Sales Team during busy periods and sales trips
- To request programme content to be made available by the Operations team on the OLC when requested by clients. To order up DVD screeners for clients where required
- To maintain comprehensive records of client data on the contact management system (Microsoft CRM)
- To research available content and packages for Sales using BBCW systems – iNFOcentre, DRD (Digital Rights Database), SPS, OLC and to ensure all programmes are clear and available for Sale for appropriate platform in the territory with confirmed clearance cost information
- Distribute appropriate marketing information to clients in the territory - catalogues, brochures and other relevant publicity, prepare specific presentation for Sales pitches as required by the Sales team and liaise with Marketing Team on direct marketing campaigns
- To administrate the Sales Order process – working with the Sales Executives on signature and processing of Deal Memos, issuing and signature of standard and non-standard contracts, processing of Sales Orders on SPS, SAP SD or Plics
- To maintain up-to-date and accurate records of all Sales as well as approved and rejected titles. To collate and process royalty statements for the Publishing division and raise associated invoices
- Collecting and processing customer royalty reports, ensuring that all customers are invoiced accordingly in line with royalty reports
- To update Sales on UK transmission plans and expected delivery date of materials from BBC Production and Indies using the Global Operations Bible
- To keep clients informed of lead / delivery times on new materials and any delays in delivery
- Sales & Financial reporting – to liaise with Sales teams in updating the Weekly Sally Tally with deal information confirmed and pending and provide other management information on Sales in the territory as required.sy periods and sales trips
- Experience in dealing with complex administrative tasks, preferably within the media environment
- Competent Excel user with the ability to grasp multiple systems simultaneously
- An understanding of the television media industry including Digital media distribution and platforms would be an advantage
- Self motivated and able to process large amounts of data accurately and within set time frames
- Able to work autonomously as well as part of a larger team
- Strong organisational skills, ability to prioritise and demonstrate attention to detail
- Superior communication and customer service skills, ability to deal with people at all levels and a ‘can do’ attitude
- An understanding of broadcast materials and After Sales materials
- Excellent IT Skills on basic systems e.g. Word, Excel, PowerPoint
- An in depth understanding of the processes followed within S&D and an understanding of the following systems is an advantage
- Sales: SPS (Sales Processing System), Microsoft CRM, LINK, Online Catalogue, iNFOcentre, CILS, Pi, SAP, the S&D Portal, Mediamorph and PLICS
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Sales Support Executive Resume Examples & Samples
- Responsible for the management, promotion and generation of Sales Support Activities in Nordic region
- Assist the sales team achieve their revenue number by alleviating them of all Operational admin tasks
- Manage an efficient inbound query handling service from Sales, distributors, Resellers & End-Users coming first point of contact for all operational queries
- SME for Sales force support account creation, assignment and opportunity management, ensuring sales pipeline records are updated accordingly
- Communication, training and educating customers on pricing, applicable systems, processes and procedures
- Liaise with internal contacts including sales and marketing, logistics, distribution
- Meet KPIs on an ongoing basis
- Minimum of 2 years previous experience in a similar Sales/Customer support role
- Fluent knowledge in both written and spoken English and any Nordic language (Swedish, Norwegian, Danish, Finnish)
- Business or other relevant 3rd level qualification desirable
- Proficiency in MS Word, Excel, Windows
- Able to streamline continuous improvements to existing processes and procedures
- Able to evolve the role according to business needs, adding value to the existing role
- Excellent organisational, analytical and attention to detail skills with the ability to handle multiple queries at one time
87
Sales Support Resume Examples & Samples
- To have an extensive knowledge and understanding of all IT systems used by Western European Sales teams
- To provide complete administrative support to the territory Sales team including diary management, dealing with incoming mail and phone calls, fielding general internal and client queries, organising diaries for Markets and Trade Fairs and organising business trips
- To maintain comprehensive records of client correspondence and other relevant client and territory information
- To cover other Sales Support positions during holiday or sick leave
- To actively promote the Online Catalogue to clients and to manage all OLC client notifications including registration, client updates
- To request programme content to be made available by the Operations team on the OLC when requested by clients
- To order up DVD screeners for clients where required
- To actively use CRM to create client invitation lists for Showcase, corporate mailing lists, invitations to Territory events etc
- To research available content and packages for Sales using BBCW systems – iNFOcentre, SPS, OLC and to ensure all programmes are clear and available for Sale for appropriate platform in the territory with confirmed clearance cost information
- To maintain up-to-date and accurate records of all Sales as well as approved and rejected titles
- To collate and process royalty statements for the Publishing division and raise associated invoices
- To have an understanding of technical materials across SD, HD and Digital. Additionally music & effects and audio tracks
- To understand fully the processes and costs for supplying Master tapes and/or Digital Files to clients and to communicate these to the Sales teams to inform their deal negotiations
- Experience within a Sales or Media Environment and an interest in TV is desirable
- Candidate must be a competent Excel user with the ability to grasp multiple systems simultaneously
- Fluency in verbal and written Italian and/or Spanish and English is essential
- Excellent IT Skills on basic systems e.g. Word, Excel, PowerPoint and need to be adept at learning new Systems
- Strong organisation’s skills, ability to prioritise and demonstrate attention to detail
- To be pro-active and demonstrate initiative
88
Marketing / Sales Support Resume Examples & Samples
- AHIP Certification (or the ability to pass prior to start date)
- Associate’s or Bachelor’s Degree in Business, Finance or a related field
- Previous marketing experience
89
Gcg-merchant Acquiring, Sales Support Resume Examples & Samples
- Excellent administrative, clerical, record-keeping and computing skills are essential for the sale support role
- Employees must also demonstrate attention to detail so that they enter customers' requests accurately and issue clear instructions to other departments
- Sales support professionals must have good interpersonal skills to deal with customers and collaborate with other departments in the company, such as marketing, production, accounts and distribution
- They require excellent customer service skills to enable them to deal politely and effectively with customers’ inquiries or complaints
- Minimum 2 to 3 year’s relevant experience in a financial industry or E-Commerce business
- Good Sales Acumen and proven track records of accounts and business growth
- Good Relationship Management skills
- Good analytical skills and financial acumen including the ability to read and understand financial statements
- Leadership skills and excellent team player
90
Sales Support Ii Field Resume Examples & Samples
- Work with Sales Reps to contact potential customers and provide and explain information on Eastbay services and opportunities, both in general and specific to the account
- Provide customers a consistent day to day contact for information on all aspects of Team Sales and Team Sales services. Areas include pricing, product availability, delivery timelines, tracking and order information, etc
- Responsible for decorated data order entry, organization and communication to customer on all facets of decorated order process
- Responsible for submission of accurate art requests and follow-up, which includes: obtaining necessary information, reviewing/modifying art proofs, and timely correspondence with sales reps to ensure orders are shipped by in-hand date
- Responsible for coordinating delivery of day to day needs for Sales Reps including: art proofs, catalogs, marketing materials, Standard and Team Store flyers, etc
- Work with Sales Reps in planning delivery strategies. Communicates necessary information and timelines to customer to effectively delivery all assets within agreed upon date range.Areas include delivery for events, tournaments, games, practices, fitting nights, etc
- Provide information to Drop Ship Specialists to aid in completing final invoices to customers
- Maintain open orders report and sales rep orders logs
91
Sales Support Assistant Resume Examples & Samples
- Proficiency with PC including Word and Excel
- Superior communication and customer service skills
- Successful track record in heavy customer contact, customer service type position
- Some credit knowledge background
92
Sales Support / Receptionist Resume Examples & Samples
- Maintains inventory of office supplies, sorts and distributes mail, makes travel arrangements, prepares itineraries, schedules meetings, etc
- Actively manages managers’ daily schedules and calendars
- Prepares reports as needed, e.g., for sales, research and data analysis projects
- Interacts with company personnel at all organizational levels
- Coordinates activities between departments and/or outside entities
- May require handling confidential matters
- Proficient in Microsoft Office suite and social networking platforms
- Ability to plan and organize, manage projects and multi task in a fast-paced environment
- High degree of attention to detail, optimal work standards, and process improvement ability
- Stress tolerance especially with tight deadlines
- Effective collaborator with multiple levels within an organization, in person or over the phone
- Excellent oral and written communication skills; excellent grammar
- 2-3+ years’ experience in a fast-paced environment
93
Sales Support Assistant Resume Examples & Samples
- Administrative Support: Digital account creation, sample copies, access to instructor resources, creation of combos, course cartridge requests, track shipments, check stock levels, direct to student setups, SFDC maintenance
- Assist in the resolution of bookstore and instructor problems: Assist Learning Technology Representative and/or instructor with bookstore order issues, facilitate resolution of technical problems through CXG, assist with the resolution of student access code problems
- Support selling initiative: Write, proof and email marketing messages, pull together promotional material, training material and sales kits, setup digital pilots, rebuild Connect courses for new editions
- Embody the work ethic and personality that thrives in a fast-paced culture with shifting priorities
- Displays and acts with initiative, integrity, and professionalism
- Sales or Sales Support experience
94
Sales Support Lead Resume Examples & Samples
- Assist in reporting and tracking of all pertinent National Sales Support activities by district to be shared with sales leadership team
- Provide administrative support to Learning Technology Representatives, assist in the resolution of bookstore and instructor problems, support the Learning Technology Representative selling initiatives
- Bachelor or Associate Degree is preferred, or Equivalent years of experience
- Strong customer service skills and experience
95
Sales Support Executive Resume Examples & Samples
- Ability to manage tasks and responsibilities independently
- Excellent phone manners and client greeting skills
- Proven experience of sales support
- 100% proficient in Excel
96
Sales Support Resume Examples & Samples
- Responsible for processing and managing Tier 1 Accounts
- Manage sales administration function using Sales Force and account build process using Halo (internal account/terminal management system)
- Liaise with external and internal departments (Sales, Customer Support, Professional Services, Banks etc. ) to resolve queries and ensure client orders are processed
- Order processing experience
- Ability to learn new systems quickly, Sales Force experience preferable
97
Sales Support Fixed Income Resume Examples & Samples
- Perform event notifications relating to regular trade lifecycle in fixed income area
- Process of all trade confirmations
- Support all aspects post-trade including monitoring and control of bookings
- Knowledge of fixed income products through experience in Bond Trade or Sales Support welcome
- Strong communication skills to work with overseas clients and internal stakeholders
- Understanding of pre-confirmation creation
- Experience working in Foreign Bonds settlement
- Great team player to work well across business management
- Swift problem solver completing projects to the highest standard
98
Sales Support Equities Resume Examples & Samples
- Perform event notifications relating to regular trade lifecycle
- Liaise and build client relationships, answer queries
- Responsible for proper static data maintenance across Asia-specific requirements
- Participate in projects relating to Front Office business proposals and any necessary global requirements
- A good understanding of Japanese Equity products from Middle Office or Operations
- Native level Japanese skill, fluent in English
- Experience working within foreign bonds or equity
99
Internship Shoes Sales Support With French Resume Examples & Samples
- Development and implementation of the “campaign year”
- Budget, Map-point, Reporting
- Integration of the systems and processes, management of the orders, preparation of the promotions and commercial conditions, collaboration with IT and MKTG
- Planning of the service, the stock availability, collaboration with OTD and SUPPLY
- Direct management of the clients without agents and interface with the AR, AP, CS and B2B
- Maintenance of the orders, “new agent kits” and key accounts
- Management of the supplier sales (furniture, cornes, etc.)
100
Sales Support Resume Examples & Samples
- UKTV SALES PROCESS: To manage and fulfil all operational requirements of the UKTV programme supply process, including maintaining up to date tallies and processing selections and clearances via the On Air system, to ensure the PLA is operated in a timely and accurate manner in accordance with the contract and established practises
- SYSTEMS KNOWLEDGE: To have an extensive knowledge and understanding of all IT systems used by the sales and distribution teams across BBC Worldwide to ensure effeicient support for the sales process from programme search and clearance to sales recording
- SALES REPORTING AND PROCESSING: To meet all sales reporting and recording requirements on the sales’ team tallies and relevant BBCW databases, as well as through notifying relevant team members (eg Sales Managers, Finance team; Director of TV Sales) to ensure that all sales are properly recorded, payments invoiced and underlying right holders are paid in a timely manner
- PROGRAMME RESEARCH: To assist the Sales Manager in researching and identifying programme sales opportunities and carrying out own projects where required to maximise opportunities for exploiting the BBCW catalogue, including: (i) using relevant research tools to identify programmes matching a given brief; (ii) providing programme ratings information when required. 5. OPERATIONS SUPPORT: To understand fully the processes and costs for supplying Master tapes and/or Digital Files to clients ion the territory and to manage the process for ordering materials and tracking delivery to ensure timely and efficient delivery to clients to meet their deadlines
- MARKETING AND PRE-SALES ACTIVITY: To organise and send promotional and viewing material to customers as directed by the Sales team to support successful sales activity, including (i) researching programming information through the Online Catalogue; (ii) sending links and/or publicity, catalogues and brochures to clients and ordering up DVD’s or online screener links as required; (iii) assisting in any preparation work undertaken by the Sales Managers in advance of sales markets eg. Showcase, MIP and MIPCOM
- ADMINISTRATIVE SUPPORT: To provide complete administrative support to the UK Sales team to assist with the smooth and effective operation of the team including diary management, dealing with incoming mail and phone calls, fielding general internal and client queries, organising diaries for Markets and Trade Fairs and organising business trips, covering other Sales Support positions during holiday or sick leave
- Proven track record in being pro-active and demonstrating initiative
- Excellent IT Skills e.g. Word, Excel, PowerPoint
101
Fixed Income Trade Admin Sales Support Resume Examples & Samples
- Requires a strong knowledge of the following systems utilized by the department: Broadridge BTS, MMI, ANVIL, IMPACT, CANDEAL, as well as a good working knowledge of Microsoft Excel and Word
- Requires a good working knowledge of the securities industry, specifically Fixed Income
- Must have strong organizational, analytical, problem solving, communication, and interpersonal skills
102
Sales Support Executive Resume Examples & Samples
- Minimum 2 years Ad Sales planning experience
- Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, and internet research
- Strong knowledge of media math and audience metrics
- Possess strong interpersonal and organizational skills, ability to multi-task and handle projects independently, as well as part of a team
- Ambitious and highly motivated
- Demonstrates excellent verbal and written communication skills
- Strong understanding of NBC Universal's TV and digital products is preferred
- Ability to alternate from detailed work to client interaction seamlessly
- Aspire for long-term growth in Sales
103
Sales Support Lead Resume Examples & Samples
- Streamline processes
- Oversee and improve the ad order entry process and ensure support assests are focused on ad fulfillment
- Work with the Sales Assistants team and cross-train them to work with all types of accounts
- Create a back-up plan to ensure there is coverage for team member's sick days, vacation and personal time
- Coordinate vacation schedules to ensure optimal coverage
- Delegate and hold Sales Assistants team accountable for assignments
- Work with other departments to coordinate and improve ad process
- Work with management team to optimize priorities and improve the Sales Assistants team skill sets
- Track and oversee sales adjustments
104
Specialist, Product Sales Support Resume Examples & Samples
- Facilitate the optimization of Salesforce.com (SFA), Sales Hub and DSX
- Conduct New Hire and Ongoing training including development and delivery of materials
- Provide support for user acceptance testing and liaison with cross functional teams
- Administer sales team performance reporting and analysis for sales leadership team management
- Provides detailed reports to the sales force on ranking
- Performs daily clerical and statistical reporting for Product Sales team
105
Sales Support Executive Resume Examples & Samples
- Identify potential sales leads
- Support the account manager with administrative tasks. This includes sales and technical support, accurate data entry of EIU Clients details into Salesforce and other client management databases
- Build and retain excellent relationships with internal teams, including the Customer Service, Marketing, Enterprise Sales and Editorial teams
- Assist with preparing renewal proposals and pricing. You will field client enquiries and generate statistics to analyse usage and potential needs for trialists and the EIU enterprise subscription clients
- Create trials on the EIU admin site. Communicate usernames, passwords, pricing and access details to clients and prospects
- Education to degree level or equivalent preferred
- Previous work experience in a sales or customer service environment is desirable
- Fluency in English (both written and spoken). Any other language an advantage
- Proficiency in Word, Excel, PowerPoint and internet knowledge
- Ability to work under pressure and swiftly deal with urgent client issues
- Interest in media and electronic delivery of information
- Excellent communication, organizational and time management skills
- A team orientated mind
- Self-drive
- An understanding of corporate subscription processes is an advantage
106
Route Sales Support Resume Examples & Samples
- Safely operates a company step van in designated area to provide products and service to a variety of clients. Verifies daily preventative maintenance of vehicle and maintains proper operator documentation
- Manages daily route independently to ensure accurate and timely delivery of product
- Loads/unloads product per company policies, procedures, and guidelines
- Reviews invoices daily for complete and accurate information and makes corrections as needed
- Meets sales goals and promotes overall route growth to enhance profitability
- Develops leads/prospects, calls on prospective customers to solicit business, prepares service agreements, and installs new accounts. Assists the sales organization with the procurement of additional new business
- Understands services, policies, and pricing methods and clearly explains the same to the customer
- Monitors customer feedback and handles customer issues in a prompt and courteous manner
- Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
- Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record
- Customer service experience with a wide variety of consistent customer contact
- Strong math and basic computer skills
- Demonstrated experience selling services/products and generating new business preferred
- Excellent customer service and verbal communication skills required
- Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns
107
Sales Support Executive Resume Examples & Samples
- Graduate from accredited university
- Previous client management and client-facing experience required
- Previous sales or marketing experience at a digital media business
- Experience managing and communicating to a large variety of stakeholders
- Proven creativity, ability to seek new opportunities and execute projects from beginning to end
- Highly analytical and target driven individual with strong attention to detail
- Highly proficient in Excel and Powerpoint, able to deliver clear analysis and effective presentations
- Quick learner- understands new digital products/technology quickly
- Strong negotiation and Influencing skills
108
Sales Support Resume Examples & Samples
- Able to build rapport quickly
- Prepare quotations and orders
- General administration
- Able to negotiate prices and offer solutions
- Update and maintain information on systems
109
Sales Support Assistant Resume Examples & Samples
- Provides administrative support to department head including managing phones/calendar, making travel arrangements, and processing invoices and expense reports
- Handles all author and author event orders
- Retail experience a plus
110
Sales Support Executive Resume Examples & Samples
- Advising clients on lead times and promotions, suggesting different products and generally assisting with the sales process
- Checking orders to ensure that what has been ordered has been quoted correctly and that the correct terms and conditions have been applied
- Generating, distributing and processing orders
111
Sales Support Supervisor Resume Examples & Samples
- Contribute to the Media Sales leadership team including weekly manager and staff meeting participation
- Administrative supervisory experience preferred
- Regional travel is required
112
Sales Support Resume Examples & Samples
- MBA with 0-1 years of experience/Graduates with equity market work experience of 1-2 years
- Knowledge of how the financial markets work/participants in the financial markets is essential
- Good knowledge of MS Excel, Access, PowerPoint
- Knowledge of VBA/Macro will be an advantage
113
Sales Support Administrator Resume Examples & Samples
- Previous Administration experience
- Excellent interpersonal and relationship management skills
- Achievement focused
- Excellent organisational & time management skills
- Good problem solving abilities
- Reconciliation skills
114
Equity Derivative Sales Support Resume Examples & Samples
- Support the Equity Deriative Sales desks in the APAC region, covering a range of equity derivative products, including, Equity Swaps, Structure Notes, FX & other OTC derivative products
- As a member of the team, the incumbent should be able to perform all levels of Middle Office support duties, including transactional, control and risk management focused tasks
- The role will require the Sales Support team to assist management on process streamlining and seek automation opportunities to improve operational efficiency
- Co-ordinate with other support and control divisions such as Trading Middle Office, Settlement & other related departments to help resolve any day-to-day issues
- Manage relationships with the sales team and the trading desk as well as with external clients
- Communicate with external clients for email and phone query management, as well as initiating client visits for operational review and present MIS reports during client meetings
115
CIB Fixed Income Trade Sales & Support Resume Examples & Samples
- Generate efficiencies by reviewing existing processes, improving STP & increasing capacity
- Strong product knowledge; thorough understanding of the end to end transaction cycle for Rates derivative products
- Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures
- Ability to negotiate & influence at appropriate levels
- Flexibility to work global hours and willing to travel
116
Sales Support Resume Examples & Samples
- Ensure efficient and accurate order entry and meeting customer in-hand dates, by effectively managing assigned non-decorated order queue
- Provide customer service and support for Field Sales Representatives from order placement to fulfillment
- Ensure accurate and timely communication to Sales Representatives to provide them with order updates and pending issues
- Submit and update accurate customer profile information, credit information, tax documents and contracts into the accounting software and correspondence with the accounting department
- Process returns and exchanges for sales staff
117
Head of Mortgage Originations Control & Sales Support Resume Examples & Samples
- Bachelor's degree required; Advanced degree preferred
- Minimum 10 years leading a loan originations organization. Minimum of 15 years consumer financial services experience with over 5 years of business controls, audit, and risk experience in progressive management positions
- Must be proficient in mortgage industry Federal and State compliance regulations and standards
- Demonstrated accomplishments in designing and implementing governance programs and key performance indicators
- Strong business acumen coupled with management, organization, administrative and relationship management skills
- Ability to influence others effectively and create support and buy-in across a wide range of stakeholders by using communication processes to ensure understanding and alignment
- Highly developed process, analytical and project management skills
- Strong leadership skills to effectively motivate, encourage, and sustain quality, compliance and efficiency requirements and strategic goals
118
Sales Support Administrator Resume Examples & Samples
- Working to develop close internal working relationships with all departments with particular focus on the Sales and Products teams
- Nurturing suppliers relationships to support the external customer
- Attending crisis management team meetings and contributing accordingly
- Responding to scheduled changes and unscheduled changes
- Responsibility for the administration of air contracts
- Providing product support to the sales team where appropriate
119
Sales Support / Receptionist Resume Examples & Samples
- Provides administrative and/or process support for contract administration, customer service, and order history
- Acts as an extension of the sales team by assisting with product pricing, sales development, sales material creation, marketing communications, sponsorship proposals & recaps
- Generates contract confirmations, reports related to sales activities & revenue data, pool reports, unapproved credits, etc
- Responds to client requests, e.g., spot times
- Records and forwards checks, handles contracts for Account Executives, prepares presentations, types & proofreads correspondence, files and makes copies, relieves receptionist
- Proficient in Microsoft Office Suite; familiar with Viero and Radio Fusion or demonstrates ability to learn new systems quickly
- Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities
- 1-3 years’ experience in radio role
120
Sales Support Supervisor Resume Examples & Samples
- Coordinates the daily activities of the Advertising Sales Support &Analysis professional team. Provides support and solutions inoperational areas as needed
- Supervises work performance and ensures adherence to policies andprocedures
- Communicates changes in inventory, products, schedules, andoperational policies and procedures with staff
- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary
121
Sales Support Supervisor Resume Examples & Samples
- Support the sales management team by coordinating advertiser account activity and digital campaigns
- Responsible for scheduling and monitoring team time off; assess workload as appropriate
- Train, monitor and coach sales/digital support team
- Generate and review data/reporting for client analysis
- Facilitate schedule change communication through various software systems
- Communicate with clients/media buyers
- Work cross-functionally with other internal departments to coordinate copy instructions/programming
- Assist with preparing presentations in PowerPoint; participate in client presentations
- Review, file and maintain contracts and invoices
122
Trade Sales Support Resume Examples & Samples
- Provide sales support to Outside Trade Reps by generating quotes, assisting in the processing of sales, and fielding questions from Trade Reps and external Trade customers
- Provide phone and email support for incoming Trade inquiries, providing prompt, courteous, and professional service
- Process Trade orders to be released for production and shipping
- Identify customer needs. Assist customers with product selection by providing appropriate product choices, related items, and additional information as needed
- Complete customer order entry efficiently and accurately. Analyze and communicate product estimate ship dates. Provide customers with appropriate care and other service information
- Provide customers with follow up service including; status checks, change orders, damaged, and displaced orders. Provide exceptional level of service by responding to concerns and questions politely and accurately
- Represent Rejuvenation with integrity in all interactions, offering exceptional levels of service at all times
- Strong organizational skills with good attention to detail
- Strong verbal and written communication skills with demonstrated ability to communicate effectively with a variety of internal and external customers/clients/business partners
- LI-CS
123
Sales Support Resume Examples & Samples
- Respond to inquiries in a timely and efficient manner to insure that customer and company needs are satisfied
- Assess and resolve issues related to production and shipment; discrepancies, open order shipping reports, inventory of personal warehouse (bin) locations
- Update and distribute sales reports and customer line sheets
- Manage and complete duties efficiently while adhering to tight deadlines
124
Sales Support Assistant Resume Examples & Samples
- Creates presentations and materials for Senior Vice President and Closed Market, as necessary
- Prepares materials for sales trips and book fairs, including but not limited to: running business reports, printing and shipping of all sales materials and presentations, and ordering sample books and supplies as needed
- Supports the Director of International Sales & Marketing and responds to Closed Market customers’ requests for title information, covers, samples, and general inquiries
- Administers all bindery shipments for the department, coordinating with Production, Inventory and the warehouse
- Under supervision, prepares weekly and monthly marketing newsletters and maintains International Landing Pages for specific books
- Under supervision manages marketing materials, including soliciting quantities, distributing to department, and ordering quantities from TSI
- Assists with both Closed Market and Open Market mailings, including 1-2x per month mailings of Asia mailboxes
- Assists Asia Sales Rep monthly with MPH All Available Lists and Backorder reports for Asia Books & Sketch Books
- Acts as the Global BI super user for the International Sales department
- Handles special projects, presentations and sales reports in the department as needed
- Coordinates all galley needs for the department, helping staff secure more galleys when necessary and maintaining a well-organized galley storage area
- Distribute samples of International Editions to department and maintain International Edition library
125
Sales Support Administrator Resume Examples & Samples
- Team Sales Support
- Sales Email & Calendar Box
- Sound IT skills, including Word and Excel. Must be open to learning new technologies
- Knowledge of financial markets and investment products preferable
- Strong numeracy and written communication skills
- Flexible regarding working hours
- Excellent verbal skills with the ability to build rapport easily
- A Level or equivalent
126
Sales Support Coorinator Resume Examples & Samples
- Typically at least one year of experience managing administration for multiple executives
- Ability to manage multiple projects, priorities and stakeholders
- Understanding of a the Home Entertainment industry preferable
- Results orientated with solid analytical skills
- Proactive, solutions-focused collaborative style
- Passionate about innovation and creating unique solutions
- MS Office Suite, Lotus Notes, Excel – Intermediate level required
- Strong learning agility and ability to synthesis & learn on the fly in an ever-changing environment
- Demonstrate initiative into action and a passion for excellence
- Ability to deliver with minimal guidance - reliable
127
Sales Support Administrator Resume Examples & Samples
- Proven track record in the servicing of clients/intermediaries and the building of beneficial relationships and networks
- Proven sales skills including the ability to convert new business opportunities into sales
- Proven financial services or banking experience
- High level of problem solving and high numeracy skills
- Ability to understand and demonstrated ability to follow policy & procedures
- Demonstrated ability to work effectively in a large team
- Well-developed interpersonal/communication skills
128
Sales Support Administrator Resume Examples & Samples
- Liasing over the phone and through written communication professional bodies and with independent customers
- Co-ordinating appointments for the surveyors and managing the customers expectations accordingly
- Continuously documenting and updating the in house system
- Demonstrating high attention to detail and active listening skills when confirming appointment details and relaying of information
- Developing strong internal relationships with the operational team and the field team
- Proactive with a willingness to learn and develop
- Providing detailed quotations with detailed content working against time lines whilst dealing with incoming queries
129
Sales Support Administrator Resume Examples & Samples
- Work with the Publishers and/or Sales Directors and Production to set rate cards for the publications and ensure these are correctly uploaded into the billing system
- Calculate ad hoc rates for non-rate card sales as requested by sales or management
- Provide analysis and reports from Crystal, Qlikview or Report Writer as required on a weekly, monthly or ad hoc basis for sales teams, Directors or Finance
- Work with the Sales Services Director and Ad Control Manager to improve the business processes as the business grows. In particular to improve the service provided to the advertising sales teams and to improve the way we use MSG
- Assist or provide cover for other Sales Services staff as necessary
- Other tasks as required by the Sales Services Director or Ad Control Manager
- Please note that normal hours will be 09.30 to 17.30, but may vary between the hours of 09.30 and 20.00
- Previous experience in an administrative role supporting a fast paced sales team
- Experience of database/data processing to high level of accuracy and to tight deadlines
- Experience of working in a multi-currency support function
- Experience of publishing desirable by not essential
- How to reconcile numbers effectively
- How to present numbers to sales and finance people in the most effective way
- Knowledge of Excel essential
- Experience in using reporting packages desirable but not essential
- Attention to detail and an organized and methodical approach
- Proactive and responsive team player
- Strong interpersonal & communication skills, both verbal and written
- Strong customer service ethic
- Ability to work with sales teams from around the world
- Ability to work to a high level of accuracy and under the pressure of deadlines
- Professional, flexible and conscientious approach
- Readiness to embrace change
130
Market Sales Support Resume Examples & Samples
- Must be bilingual English/Spanish
- Strong connections within Miami market established
- Previous Provider Relations and / or healthcare marketing experience
131
Sales Support Executive Resume Examples & Samples
- Updating and maintaining prospect and "suspect" target lists
- Co-ordinating the preparation of the company's response's to new business tenders, proposals and sales presentations
- Energetic and enthusiastic business graduate with a minimum 2.1 degree
- 2 years post-graduate sales experience in a business to business / professional services environment
- Must have experience of outbound sales calls in a high value, business to business environment
- Strong project management skills and experience of using project management tools
- Self-starter who can complete project milestones without constant supervision
- Strongly IT literate, with an interest in the business application of social media, Internet and mobile technologies
- A relevant industry qualification (QFA or IIPM) or a good understanding of the life & pensions market and the relevant Irish regulatory environment will be an advantage
132
Sales Support Executive Resume Examples & Samples
- Experience within an asset management organization or similar in a client facing role
- Excellent knowledge of the mutual fund business
- Excellent Ability to communicate and interact well with all levels, both internally and externally (e.g., Broker/Dealers)
- Excellent customer service focus. Ability to be flexible with client needs dictating required focus
133
Franchise Sales Support Resume Examples & Samples
- To collate Franchise monthly takings, comments and visual activity photographs and monthly overview
- To organise, allocate and distribute seasonal swatch book, style sheet and price list information to all Franchise territories
- To assist with the processing of seasonal Franchise forward orders, along with any seasonal stock orders that maybe presented
- To produce on a weekly basis accurate delivery status reports by territory and ensure that customer service enquires are dealt with promptly
- To assist and support the Franchise Administrator and the Franchise Visual Merchandiser as and when required
- 5 GCSE’s at C grade or above, including a C or above in Maths plus 2 ‘A’ levels or equivalent qualifications
- Administrative qualification or equivalent practical attainment and advanced knowledge of Microsoft Office including Word and Excel
- Previous experience of administrative based work in a busy office environment and used to producing accurate, speedy work
134
Sales Support Resume Examples & Samples
- Answer calls - front desk duty and handle pick up of prizes for listeners
- Generates contract confirmations, reports related to sales activities, pool reports etc
- Handles and prepares presentations, types & proofreads correspondence, files and makes copies
- 1-3 years’ experience in administrative role
135
Analytics Sales Support Profession Resume Examples & Samples
- Strong communication skills are necessary to effectively interface with all levels of management, as well as the ability to achieve results under tight time constraints
- Independently gathers input from field Sales teams regarding customer requirements. Recommends proposals for solutions business cases for offerings/solutions that address customer wants and needs
- 2-3 years of experience in Sales Support for Analytics Platform Offerings
- Can effectively interpret brand unit and/or business unit sales goals and strategies and applies this knowledge to a limited number of offerings/solutions as requested by sellers
- Sets own priorities when managing assignments and involves other professionals from other functions as needed
136
Sales Support Administrator Resume Examples & Samples
- Upload and liaise with Brands, Content, and other Global Sales Delivery teams to ensure all sales materials and ancillary assets are available on sales systems and information centres such as OLC and CMP portals and other sales related systems
- Coordinating with Sales Support Executives to ensure client access to portal and delivery of all promo materials and assets
- Coordinate with Sales teams, Brands, Content teams and other Global Sales Delivery teams to facilitate the onboarding and configuration of new and existing clients on sales related systems and tools (e.g. OLC portal)
- Liaise and coordinate with Sales Support Executives in the handover of the sale at the conclusion of deal negotiations to the Global Sales Delivery function
- Coordinate the distribution of contracts and all required counter signatures. Ensure the return and appropriate storage of signed contracts. Liaise with Sales Support Executives and other Global Sales Delivery teams to enable the entry of contract details into all relevant systems (such as MeMa and SPS)
- Raise materials orders required to proactively initiate processing and delivery of the sale in close liaison with Global Sales Delivery and Global Operations teams
- Liaise with Finance teams to ensure that any required customer credit checking and invoicing procedures have been initiated prior to confirming the sales order
- Initiate and confirm the sales order, liaising with Global Sales Delivery and Global Operations teams as required to ensure the delivery of sales and fulfilment of BBCW contracted obligations
- Update all relevant systems and sales forecasts confirming details of the sale
- Contribute to and support Sales teams in end of period sales reporting and reconciliation processes as required
- Previous experience working within a Sales Administration or support role
- General awareness of the business strategy and content
- Customer focus - ability to build and maintain strong relationships across key internal company functions and teams
- Team work - recognition of the role played in contributing to sales success and quality of delivery
- High attention to detail and concern for accuracy
- Excellent organisation and administration skills
- Italian and/or Spanish and English speaking- highly desirable
137
Taiwan Retail Sales Support Resume Examples & Samples
- Responsible for sales support, prepares presentations, follow up on client contacts
- Responsible for maintaining existing client relationships, in conjunction with portfolio managers and/or relationship managers
- Responsible for complying with regulatory requirements, in conjunction with internal auditor and Legal & Compliance team
- Responsible for organizing client activities, perhaps in conjunction with marketing team
- Responsible for internal communication, cooperate with other departments to fulfill clients’ requirements
- University graduate preferably in Finance/Insurance
- Operates autonomously with the most complex accounts
- Possess the required licenses
138
Sales Support Executive Resume Examples & Samples
- Creates, maintains and runs daily, weekly monthly sales reporting & dashboards
- Completes ad-hoc report requests from Sales director
- Runs monthly commission reporting
- Assists the sales team with any sales figures queries
- Acts as subject matter expert for sales performance metrics within Accuity SF.com
- Numeracy & Literacy
- Experience of using salesforce.com and Lotus Notes to produce reports
- Proactive & Organised
- Understanding of how sales team hierarchies work
- Understanding of database rules
- Support background
- High level accuracy & eye for details
139
Sales Support With French Resume Examples & Samples
- Kickoff organization for equipment deployments
- Equipment installation planning and customer training
- Receiving claims and demands (consumables, invoices, technical issues, MACD) from customers and effective distribution to the relevant sales person or business organization, verification of completion
- Professional telephone manner and written communication
- Work effectively under pressure through the prioritization of tasks
- High external focus ensuring the customer is effectively assisted and ultimately satisfied
- Project management background
140
Sales Support With English & French Resume Examples & Samples
- Receiving queries for Sales organization and effective distribution to the relevant sales person or business organization
- Equipment installation coordination (mock-up, cookbook…)
- Communicating with XPS coordinators
- French as a spoken and written language
- Working knowledge of Microsoft Office
- Ability to interact with web based software tools, extract data from and upload data into these tools, and search information
- Team oriented within the extended Xerox Community
141
Sales Support, New Lead Generation Intern Resume Examples & Samples
- Source new prospects via extensive research and leveraging of existing tools/sources
- Effectively leverage the existing research sources to identify new business opportunities and profile customers
- Assist with building a Sales Pipeline
- Other projects as needed
- Data entry skills are required
- Com experience is a plus
- Pardot experience is a plus
- Extremely organized and highly motivated
- Junior or Senior pursuing a Bachelor’s degree in Marketing, Communications, Advertising, Public Relations or a related field with a strong academic record
- Strong interest in technology and digital marketing
- 4-8 hours availability during business hours M-F
- Strong knowledge of Microsoft Office, particularly Excel and PowerPoint
142
Cib-credit Sales Support Resume Examples & Samples
- Performing various control functions to ensure trade values in risk management are in sync with Risk, PNL & downstream applications
- 7-8 years in a Derivative Operations (Middle Office / Back Office) role
- Build strong working relationships across global cross functional teams, including Front Office
- Partnering with global & local partners on projects, efficiency and business change (new products, industry change)
- Can operate effectively in a dynamic environment with tight deadlines
- Ability to multi-task effectively to met tight dead lines
- Problem solving skills and ensure quick resolution by coordinating with relevant groups
143
Brokerage Sales Support Resume Examples & Samples
- Responsible for supporting the sales staff in all back office operational needs
- Will assist sales staff in maintaining a variety of client relationships, business development, and transactional activities
- Provide service support for the purpose of resolving performance/account problems
- Handles a variety of customer inquiries regarding accounts
- Demonstrate skills equivalent to a functional expert in all aspects of back office operations
- Bachelor’s degree, or in lieu of a degree a minimum of four (4) years’ work experience
- A minimum of one year of relevant experience required
- FINRA Series 7 and Series 63 preferred
- A strong understanding of FINRA regulations
- Proficient in Microsoft Office and departmental software
- Strong knowledge of fixed income and capital markets with a clean regulatory history
144
Temp-p / T Event / Sponsorship Sales Support Resume Examples & Samples
- Assisting the Event and Sponsorship Team with all aspects of planning and executing upcoming events
- Aiding in the creation and implementation of marketing and social media strategies
- Support with tracking event expenses
- Help organizing vendor and sponsor materials
- Communicating with vendors pre-event
145
Intership Sales Support GE Water Resume Examples & Samples
- Support Engineer’s and/or Sales daily work based on their needs
- Participate in ongoing projects
- Responsible for documentation, any kind of admin tasks
- Conduct simulations and test evaluations
- Keep contact with other functions or suppliers
- Current enrollment in a bachelor's or master's degree program in Industrial Engineering or similar
- Availability in min. 24-40 hours/week
- Team player capacity
146
Sales Support & Market Research Intern Resume Examples & Samples
- Manage and File Original Documents and tools related to the business
- Upload documents to GE’s electronic document system (IP Libraries)
- Develop an analysis of the different markets to be approached, like Cogeneration, privates,government entities, etc
- Research on relevant business information on a periodic basis
- Help on logistics on events organized by the company"
- Engineering student currently enrolled in a degree program in an accredited college or university
- Outstanding technical and writing skills in English and Spanish
- Fluent in English language
- Team work focused
- Must be able to work 20 hours per week during academic semesters
- Ideally student coursing 6th to 7th semester of academic bachelor's degree. (1.5 to 2 years apart from graduation)
- Strong interpersonal skills including the ability to communicate effectively and concisely and work with all levels of GE management
- Knowledge of basic thermodynamics and Turbomachinery
- Knowledge of the energy sector in the country
147
Sales Support Assistant Resume Examples & Samples
- Answering incoming phone calls and retrieving messages
- Greeting customers
- Maintaining daily follow-ups
- Executing administrative duties including but not limited to: correspondence, contract generation, filing, administrative and clerical support to sales staff, and other duties as requested by management
- Be an ambassador for the property, fostering relationships with individuals & corporations who book events to maintain repeatable and predictable business
- Assist in the heighten awareness within the community and also responsible for being a positive role model in both social media formats and public forums by being active and showing consistent participation in all public facing opportunities
- 2 years of related experience in administrative support, sales environment preferred
- Knowledge of how to use social media to support in driving sales is required: Including Linkedin, Facebook, Instagram, Pinterest etc…
- Must have a positive, engaging, and team oriented view on the workplace
- Proficient in computer software including Microsoft Word, Excel and CRM
148
Field Sales Support Resume Examples & Samples
- To service Combisafe sites with the view to optimising sales and improving after sales service
- Sales and hire of the company's products and services directly to the customers and via partners
- Problem-solving together with customers/designers
- To participate in construction site meetings for the planning of fall-safety
- To participate in and carry out customer-training courses on the Company's range of products
- To maintain and update present product training packages
- To be responsible for Safety Center to be updated and properly equipped for trainings to be performed
- To be point of contact for external training partners and develop the corporation with them
- Other work assignments delegated by the immediate superior/management
- Proven track records within construction industry in a similar role preferably with experience with installing Combisafe (or competitive) products
- Self starter and able to take own initiatives to solve customer situations/problems
- Solid written and oral communication skills, fluency in Swedish and English
149
Sales Support Resume Examples & Samples
- Strong interpersonal and communication skills to work with people at different levels
- Creative & analytical thinking to differentiate from competition
- Fluent in both written & oral English
- Bachelor's Degree from a reputable university in Turkey or abroad, Food Engineering is an asset
- Accurate and well organized
- Open personality with drive for personal growth
- Prefer 2 years work experience in commercial support roles
- Residence in Asian side of Istanbul or close to Gebze
- No military service obligation for male candidates
- 2 years
150
Flavor Sales Support Resume Examples & Samples
- To be the first point of contact for customers, agents, distributors for questions related to commercial matters, projects and existing business
- To coordinate all communications between the customer, agent, distributor and IFF departments and ensure timely reply to questions and follow-up on (internal) actions
- Project management for customers, agents, distributors (loading into IFF system as accurate and detailed as possible)
- To liaise with our Creation & Application and other departments on project progress to ensure that the Account/Sales Manager and the customer/agent/distributor are kept fully up-to-date
- Preparing quotes/prices
- To liaise with Order Management (responsible for the same region) on correct and timely loading of customer orders in SAP
- Correct, timely and accurate usage and maintenance of the IFF system and SAP systems according to the IFF business rules (e.g. pricing, customer master data, product submissions, etc.). Ensuring data integrity
- Ordering and progress tracking of samples and required documentation
- Support the Account/Sales Managers with the preparation of customer visits to IFF locations
- Back-up for the Account/Sales Managers responsible for the same region
- Completed vocational training (commercial)
- Fluent in English and French (written and verbal), German and Dutch is a preferable. Additional language skills are an advantage
- Excellent interpersonal skills and solutions oriented with the ability to interact and coordinate activities with internal support team and customers
- Accuracy and attention to detail
- Ability to prioritize to guarantee that all issues are allocated the required time to be handled in a professional manner
- Significant experience of using SAP in a customer service and logistics environement
- Experience using Office (Word, Excel etc.)
- Ability to learn quickly and work with projects related IT systems
- Stress resistance and able to meet deadlines without compromising consistency in the process
- Proactivity - Flexible mindset and willing to go the extra mile
- 4 year or Bachelor degree in Business studies is a pre
- Preferably 5 years experience in a (international) customer service related position
- Excellent computer skills. Knowledge of SAP is an advantage
- Proven experience handling sensitive/confidential information
151
Specl, Direct Sales Support Resume Examples & Samples
- Initial Work Order Review
- Escalations
- Past Pending/Cancel Work Order Review
- Deposit Compliance Order Review
- XH consultations and orders for non-licensed sales personnel
- Channel Reporting Support
- Employee Onboarding
- Reconciliation/Roster Administration
- Channel Communication
- Incentive Support
- VIP Account Management
- Credit Adjustments/Approvals
- Uniform/Premium Ordering
152
Sales Support Administrator Resume Examples & Samples
- To provide complete administrative support to the territory
- To have an extensive knowledge and understanding of all IT systems used by Western European Sales teams such as Salesforce & SAP
- To liaise with all internal departments such as legal, finance, operations and agents to ensure a smooth workflow
- To maintain comprehensive records of client correspondence and other relevant client and territory information in Salesforce
- To cover other Sales Support /team administrators positions during holiday or sick leave
- Maintaining the deal tracker document and updating the team regularly on the opportunity
- Assisting the team with ad hoc reporting requests
- Diary management
- Experience within a Sales or Media Environment and an interest in TV is desirable. Candidate must be a competent
- Excel user with the ability to grasp multiple systems simultaneously
- A working knowledge of industry systems such as Salesforce & SAP highly advantageous
153
Accounts Receivable / Sales Support Resume Examples & Samples
- Make daily collection calls
- Conduct account research and analysis
- Prepare and maintain various reports
- Maintain an accurate aging report
- Identify and execute the necessary process adjustments
- Send statement to outstanding customers
- Interact with customers to resolve outstanding issues
- Invoicing customers
- Answering/directing incoming calls, retrieving & forwarding messages, using paging system
- Greeting visitors at lobby window
- Daily mail distribution and maintaining postal machine
- Ordering and maintaining inventory of office and coffee supplies
- Maintain printer/scanner functions
- Create FedEx and UPS small package shipment waybills (backup when necessary)
- DocStar scanning of invoices, sales orders, work orders, ECO’s and SPR’s
- Filing
- Other miscellaneous office tasks as needed
154
Sales Support / Quotations Engineer Resume Examples & Samples
- Ensure Qualification process is followed
- All customer requested dates are achieved
- Sales Engineers quote rate is reduced
- Orders Entered on time and accurately
- Achieve target quotation hit rate for Customer Care quotes
- Ensure all incoming enquires are qualified, assessed, prioritized and scheduled, customer dates are achieved and Customer/SE is updated on any changes or alternatives to their expectations
- Ensure all solutions and services are selected & quoted to an optimum and competitive standard
- Add value where ever possible, discussing alternatives and add ons with customers and sales engineers
- Ensure close communication/liaison with sales engineers on all quotations
- Ensure all incoming orders are technically validated and handed over to project team in an acceptable timescale
- Ensure pricing and margins are in full compliance with required authorizations
155
SMS Sales Support Resume Examples & Samples
- Input sales record and date to the system
- Check deadlines of payment / delivery
- End of month reporting
- Input new customer details and manage current customer's information
- AR/CR update and related F/U
- Min 2-3 years relevant work experience in sales support / sales operation
- Intermediate English and Native Korean language skills
- Intermediate level of OA skills
- SAP experience is plus
156
Sales Support Administrator Resume Examples & Samples
- Minimum GCE “O” Level holders, preferably with 1 to 2 years of experience in administration
- Strong tele-communication, Sales & Project Administration
- Customer centric, strong customer service mindset
- Meticulous, effective time management, well organized and with ability to analyze and solve problems
- Resourceful, independent, self-motivated , able to work under pressure and multi-task
- Good PC knowledge including Microsoft Office, Powerpoint, Excel, Internet and Email
157
Asso Sales Support Resume Examples & Samples
- Gather advertiser material assets and upload complete ad materials to the AdWatch production system. Complete creative submission form if not completed by rep and/or advertiser
- Serve as point person with downstream operational teams (Creative, Layout, Pagination, etc.) to resolve issues and communicate findings and possible resolutions
- 1-2 years of newspaper or media environment. Preferably in advertising, billing, and/or print production
- G.E.D. or High School equivalent is necessary
- Must have experience providing customer support in a sales environment
- Must display effective interpersonal skills to include areas of written and verbal communication as well as superior customer service skills
158
Sales Support Banker Resume Examples & Samples
- Two to four years of experience in financial services industry
- Excellent customer service and problem resolution skills
- Proficient computer skills, especially Microsoft Office/PowerPoint applications
- Experience with department-specific systems
- Thorough knowledge of departmental and bank products and services
159
Regional Sales Support Resume Examples & Samples
- 2-3 years of related work experience preferably with a background in telephone sales and/or insurance sales
- Computer literate, Microsoft Office an asset
- Flexibility and adaptability to change
160
Sales Support Resume Examples & Samples
- Work closely with sales people to secure client interest and purchase of MSCI Products
- Assist the sales team in market research and analysis of prospective clients, competitors, and market outlook, as well as in prospecting for new clients
- Facilitate the sales process for MSCI Risk Management Analytics Products in China and support clients in different segments, such as Asset Managers, Hedge Funds, Broker-Dealers, Insurance, Asset Owners and Consultants
- Work closely with MSCI Product Management and Client Services to identify solutions for clients utilizing multiple regression statistics, modern portfolio theory (including CAPM, multi-factor models, portfolio optimization models and equity investment process), complex financial theories, data terminals and financial management software engineering tools
- Work with other departments (e.g. legal, billing, etc.) to ensure the related queries/requests from the clients/prospects are well handled
- Set-up and participate in the product demonstrations for prospective clients
- 1-3 years of experience in the financial services industry preferred
- Master Degree in finance/economics/mathematics/etc. and/or CFA charter holder
- Solid understanding of modern portfolio theory
- Ability to develop strong client relationships
- Fluent in English and Mandarin – superior written and verbal communication skills are vital for success in our global organization
- Ability to develop dialogue with clients and prospects
- Excellent communication and time management skills with the ability to handle multiple tasks
161
Sales Support Resume Examples & Samples
- Support a team of sales specialists in Europe
- Using internal databases to prepare revenue analysis to aid contract negotiations
- Using internal and external databases to prepare market opportunity analysis to aid sales efforts
- Helping to coordinate sales campaigns (reporting)
- Assist Finance in maintaining accurate invoicing records on Salesforce, including ensuring invoices are raised on a timely basis to the right clients
- Ensure client orders co-ordinated with the Control & Security operatives
- Co-ordinate with other departments, such as Finance and Sales Operations to ensure timely execution
- Co-ordinate the preparation of client contracts and ensure all clients have up to date signed contracts
- Help to support sales campaigns which may include
- Using Salesforce to prepare analysis to aid contract negotiations
- Using databases to prepare market opportunity analysis to assist sales effort
- Co-ordinate sales campaigns through accurate reporting
- Pre sales: reviewing accounts and supporting the creation of sales proposals
- Coordinating contract preparation and following through to ensure delivery of the data
- Able to work under pressure to tight deadlines
- Self-starting, motivated, driven
- Numerate and aptitude with the key systems used by MSCI, including Salesforce and Excel
- Problem solving abilities
- Experience of providing administrative support to a sales team
- Experience working in a large global firm an advantage
162
Sales Support Assistant Resume Examples & Samples
- Handle day to day customer enquiries via email and phone
- Analysis of information supplied in order to advise customers on specific project requirements
- Work closely with our internal / external sales / operations / accounts and SOP teams regarding project quotations and orders
- Prepare project quotations using SAP and other external systems and project submittals
- Create and maintain customer / project data
163
Sales Support Administrator Resume Examples & Samples
- Liaison with Legal function on third party agreements and customer related issues
- Provide administrative support on various projects which includes commercial partner programs, preparation of PowerPoints and coordination of business functions
- Perform other related duties as requested by management
- At least 0-2 years administrative experience
- General office management and current computer/office communications technologies; expert in PowerPoint, Word, Excel and Outlook
- Effective problem solving skills with the ability to resolve a variety of issues and topics within the job scope
- Ability to effectively interact and communicate with external customers, independent rep firms and senior level management
- Self-starter, proactive, able to work independently with minimal direction, able to maintain confidentiality and handle matters discretely
- Excellent interpersonal, verbal and written communication skills including strong grammatical skills
- Detail oriented and strong follow-up skills
- Willing to work under pressure
- Willingness to travel <10% with occasional overnight stays depending on
- Bachelor's degree in Business Administration
- Previous experience in supporting a commercial team within a large matrix organization
- Salesforce administration experience
- Docusign
- Microsoft SharePoint
164
Sales Support Assistant Resume Examples & Samples
- Minimum 1 year data entry or customer service experience required
- Minimum 1 year medical office experience preferred
- Prior sales support experience preferred
165
Sales Support Administrator Resume Examples & Samples
- Experience of working in an administration role in an office based environment
- Demonstrable competencies in organisational and planning skills
- Microsoft Office including :- Excel & Word PowerPoint, Project
- Excellent attention to detail and high level of accuracy
166
Domestic Leisure Sales Support Guest & Cast Comm Resume Examples & Samples
- Proven experience and strong understanding of sales
- Demonstrated ability as a team player
- Demonstrated ability to be strategic and analytical
- Prior experience with working within team environment
- Proven strength in writing skills
- Currently enrolled, or graduated within 6 months of the start date of this internship, as a junior or higher, in an accredited college/university, earning a degree majoring in Hospitality/Tourism Management, Marketing, Training & Development, Sales, Communications, Human Resources or similar majors
167
Field Sales Support Resume Examples & Samples
- Support Field Sellers (Divisional Sales Managers, Regional Sales Managers, Applications Specialists, Key Account Managers and Rep firms)
- RFQ
- CRM maintenance
- Incoming calls from field sellers
- Incoming calls from internal customers (Manufacturing, Customer Service, Service, Tech Support, Bid Specialist, Credit, NBD, etc.)
- Quote follow up
- Resolve customer complaints and problems from the seller
- Purchase orders and quotes to order preparation
- Product / Part number identification for quoting or seller support
- Run sales queries (data mining) for field sales associates
- Enter demo orders into the company’s ERP system
- Initiate no charge orders, returns, credits, sales allowances, traces, replacement orders and billings
- Assist with requests on pricing, shipping, availability questions, terms and stock information
- Enter customer feedback into GCS database
- Rental support and quoting
- 2+ years of field sales or customer service experience
- Advanced order entry knowledge and customer support
- Ability to resolve customer complaints/problems and provide follow up to customers and supervisor
- Must have the ability to make sound customer related decisions and respond quickly to the needs of the customer
- Contract review experience
168
Sales Support Administrator Resume Examples & Samples
- Working alongside UK surgical sales team to update quotes and modifiers with new pricing and to role this out to customers and ensure they are compliant by gaining signatures
- Chasing up with customers uncompliant quotes, when orders come in to CS with no signatures, calling accounts directly and getting quotes signed off to allow orders to be released
- Ensuring all quotes are compliant with any UK frameworks in place
- Competent with all Microsoft packages
- Previous office based experience working with quotes and contracts
- Experience working with many different teams to acquire relevant information to complete the job
- Office based
- To the National sales manager for UK surgical
169
Sales Support Administrator Resume Examples & Samples
- The Sales Support Administrator will be the face of the office and provide excellent customer services to clients and vendors and to the independently affiliated sales agents*, as requested
- The ideal candidate will be highly skilled and motivated in both administrative and technology duties. Incumbent will be responsible for direct support of the branch manager and branch office operations, including but not limited to; transaction management/follow up, coordination of all office administration tasks, including general, office and business supply orders, equipment maintenance,branch accounts payables and receivables, expense reports, file maintenance and general office appearance and repair issues
- The Sales Support Administrator will also support the manager and sales associates with the agent affiliation process. This includes training sales associates on phones and other office systems and programs; assisting manager with processing paperwork, handling agent orientation items; ordering business cards and managing any miscellaneous tasks and company programs related to agent affiliation
- In addition, the ideal candidate will be available to assist sales agents with marketing, advertising and technology needs related to company resources on request. The incumbent will provide social media and marketing support as requested to allow the sales agents to focus on the growth of their business. Limited responsibility for the input and updates to Company related systems
- Provide various reports as required by manager, sales associates, and departments of the company (daily, weekly, monthly, etc.)
- Front desk responsibilities including distribution of incoming calls, managing conference room scheduling, and greeting both internal and external customers
- Provide consistent level of support of agents’ buyer/seller transactions utilizing various company systems
170
Sales Support Executive Resume Examples & Samples
- Providing administrative support, e.g. calendaring, arranging meetings, processing of invoices and claims, corporate gift, leave application, asset tracking, etc
- Tracking and reporting on budgets, including raising SO/PO/SE/GRS, churning impact reports for opex, etc
- Processing of manual claims and commission accruals
- Monitoring/submission of double clocking deals
- Updating of Com UT, channels ID, target file and hierarchy file
- Keeping track of commission payments and respond to queries on payment dates
- Accurate and detailed reporting of incentive payments for approval process and commercial analysis
- Preparation of reports, slides and presentations
- Inputting, maintaining and updating of new and existing contracts
- Facilitating and supporting events and training
- Working within a team to plan and deliver events, documentation or production of workshop output, venue recce, managing invitation list, logistics and post-event feedback, etc
171
Adminr, GP Sales Support Resume Examples & Samples
- Communicates with multiple business areas demonstrating flexibility and responsiveness to deliver on customer needs
- Follows up and confers with internal stakeholders to support marketing representatives
- Prequalifies potential new business by reviewing and entering information on appropriate system and reviewing underwriting guidelines while maintaining accuracy and quality
- Provides customer service at every touchpoint when greeting and interacting with internal and external customers in person, email and via the telephone in a professional courteous and helpful manner
- High School or GED (Minimum Required)
172
Budget Developer, Pre-sales Support Resume Examples & Samples
- Create budgets, budget grids and client-specific proposal text
- Processes and maintains information relating to proposals documents in relevant databases
- Depending upon workload levels may also support the contracts team in the generation of contract or changes in scope budgets
- Well organized with good oral and written communication skills
- Excellent numeracy skills
- Comprehensive knowledge of relevant software (Windows, Word, Excel, Outlook, Databases)
- Fluent in English, oral and written
- Previous experience in proposal or contract development or clinical research a plus
173
Sales Support Resume Examples & Samples
- Apply the bid process and ABB group guidelines
- Analyze the customer's specifications and validate the expectations and needs according with the sales engineer
- Know the products and solutions offered by Centers of excellence of the BU
- Anticipate and adjust the technical solution to the client needs by setting the applicable standards
- Describe the best technical solution for costs optimization in respect to the customer specifications
- Ensure external consulting with purchasing department (Electrical specifications, Mechanical etc.)
- Identify and validate costs: Labor, External supplier’s
- Coordinate and design the technical offer
- Write out the complete offer
- Assume technical presentations to the customers
- Actively participate in the technical and commercial negotiations
- Coordinate the handover to the project and Service team
174
Sales Support Resume Examples & Samples
- Answers inbound calls from customers, quickly assesses customer needs and proactively provides solutions. Take incoming calls and provide information to callers or transfer call to appropriate individuals
- Review and track sales staff inquiries, complaints, improvement ideas, etc
- Other duties as assigned. Meets or exceeds scorecard requirements for productivity, schedule adherence, quality and attendance
- Completes assignments accurately despite a large workload
- 1 year of customer service or retail sales experience is preferred
- Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made
- Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment
- Demonstrated ability to effectively communicate with customers
- Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time and within budget
- Demonstrated broad based knowledge of Home Depot product offering
175
Theam Sales Support Resume Examples & Samples
- Performing specific research on the asset management industry (ex: peer comparisons, ranking of our funds)
- Checking quality of the data displayed on external or internal website (Smart Derivatives, IP, Bloomberg…)
- Producing on-demand reports
- Producing reports and presentations on the THEAM fund activity for GECD management (ex: monthly reports, CC reports)
- Coordinating the activation of share classes (under the direction of your Manager)
- Coordinating the transfer of seed on funds (under the direction of your Manager)
- Producing reports on share activations, seed transfers, international registrations
- Contributing to the production of marketing material in cooperation with the Strategic Marketing team
- Planning and organizing the logistic of webinars or conference calls (under the direction of your Manager)
- Assisting Sales across various European platforms (guidance to find information through websites and documents)
- Assisting THEAM Sales specialists (ex: producing tailor-made reports for top clients)
176
Sales Support Executive Resume Examples & Samples
- Responsible for capturing all trade spending's in Consumer Relationship Marketing for respective region/division in alignment with Channel Category Sales Development Managers and sales support Head Office in KSA
- Insures good coordination with distribution for higher customer satisfaction
- Responsible for highlighting any issues related to activities/accruals to Sales Support Head Office in KSA
- Informs sales force on new product arrival and price changes
- Follow-up with sales teams and ensures that credit notes are submitted on time with supporting documents and inform Regional Sales Manager on any delays or issues
- Transfers goods between warehouses in order to insure adequate customer servicing
- Ensure daily interaction and follow-up with Nestlé Business Services on Credit Notes posting and Disputes clearing
- Responsible for clearing Dispute Cases with full coordination and follow-up with sales teams
- Preparing all data and templates required for monthly meetings and participate in Sales team key meetings
- Controls Van Sales Representatives incentives
- Tabulates the monthly objectives for the sales force and compare with achievements
- Monitor the sales versus the promotion allocation quantities during consumer promotions by salesman and update Channel Managers/Regional Sales Managers accordingly
- Coordinates with the Channel Category Sales Development Manager to allocate quantities of premiums during consumer promotions to the salesmen and the different trade channel
- Responsible for daily and ad-hoc reports/analysis to enable management to monitor day-to-day sales operations, in assigned region/division
- Prepares sales force incentive according to directives given by the Head of Sales
- In charge of filing of all sales related documents
- Responsible for preparing sales analysis by customer, channel, category and salesman on monthly basis, to enable management to review and take necessary actions
- Prepares at the end of each month the turnover evolution for the important customer (wholesalers and supermarket)
- Handle daily collection from sales team and report to FICO, KSA Head Office
- Coordination with Sales force and Nestle Business Services for the creation of new customers on SAP
177
Sales Support Apprentice Hcit Resume Examples & Samples
- Respond to local and regional customer technical enquiries and feedback received from customers and/or sales staff
- Advise the appropriate sales staff of the content of customer technical enquiries and customer feedback, and their outcome
- On request - deliver up-to-date technical training on company products and their related scientific background, for sales staff, other company departments, and/or customers when required
- Seek opportunities to convert technical enquiries into new or developed sales possibilities (e.g. lead generation, up-and cross-selling and initiating quotations)
- Support local sales promotion activities, e.g. customer demonstrations and seminars (lectures)
- Support local sales with technical review of tenders and technical follow-up
- Maintain an up-to-date basic knowledge of the given products and their associated support literature
- Establish and maintain positive and collaborative working relationships with customers and sales staff
- Manage technical support information database / documentation / paperwork, prioritizing and processing this in an orderly and consistent manner, maintaining accurate, complete and up-to-date information on all technical customer requests of information and feedback
- Education: Engineering/ IT/ Telecommunication/ Business administration degree / Marketing degree
- Excellent communication and training skills
- Ability to build and maintain customer relationships
- Ability to understand and present complex material in understandable terms
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Good knowledge of Spanish and English language
- Basic proficiency in PC computer skills and in Microsoft Office
- Commercial experience will be highly appreciated
178
Sales Support Lead-royal Centre Downtown Vancouver BC Resume Examples & Samples
- Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures
- Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office
- Maintains and sustains an efficient filing system for all relevant paperwork as per company standards
- Prepares the daily printing of signage and price changes for all merchandise when required
- Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis
- Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver
- Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics
179
Sales Support Lead Resume Examples & Samples
- Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances
- Provides guidance and training to associates as needed
- One year of previously related experience is preferred
180
Sales Support Administrator Resume Examples & Samples
- 3+ years’ experience supporting management or 1-2 years’ experience within the Financial Services Industry where a basic understanding of financial concepts has been obtained
- Strong travel booking and coordinating experience
- Associate or Undergraduate degree in a Business-related field preferred
- Excellent written and verbal communication skills, resourcefulness, and versatility
- Positive attitude and willingness to go above and beyond in providing service internally and externally
- Strong organizational and time-management skills with the ability to prioritize multiple and conflicting tasks with minimal direction
- Ability to develop relationships on multiple organizational levels, across departments, and externally with vendors and clients
- Proficiency in Microsoft Office software including Word, Excel, PowerPoint, and Outlook
181
Latin Sales Support Resume Examples & Samples
- Maintain a high level understanding of Deutsche Bank’s wide range of investment products and global investment views
- Work with the RFP and data teams to ensure timely completion and delivery of new business proposals and data requests of clients
- Build strong partnerships with the members of the Institutional team and internal colleagues across all departments of the firm including corporate communications, product specialists, compliance and others
- Other responsibilities may be assigned as needed
- Product knowledge in investment products with experience in capital investment products and Latin American client management
- Client facing experience is preferred
- Pro-active and ability work independently
- Strong financial/reporting and analytical skills
- Experienced with Excel, Word, Power Point and Access
- Self- motivated and enthusiastic team player, able to work with others in a fast paced, dynamic environment
- Execute tactically on a day-to-day basis
- FINRA Series 7 and 63 licenses a plus
- Language skills in Spanish, Portuguese or both
182
Inside Sales / Sales Support Resume Examples & Samples
- Inside sales experience and strong comfort level with high outgoing phone volume
- Agricultural experience is a must
- Ability to learn extremely fast
- Ability to LISTEN to customers and identify key drivers for change
183
Sales Support Administrator Resume Examples & Samples
- Provide non-customer-facing sales support through the sales process and contract lifecycle management
- Order Management and Tracking
- Helps sales team with customer data researches; Addresses & verifies configuration issues
- Assists the sales leadership in Singapore with day to day management schedule, expenses, travel and account territory assignment and pipeline management
- Proactively monitors and strives to maintain high levels of quality and accuracy of the funnel pipeline opportunities
- To become a “go-to” resource for the Singapore sales team for ad-hoc analysis and projects to drive continued operational excellence in Singapore
- Track and monitor equipment availability and delivery and communications of such to the customer and sales
- Sponsorship is not available for this position
- 1-5 years of related experience, preferably in a sales operations setting at a technology or financial organization
- Experience with cloud based CRM systems is required
- Excellent knowledge of office programs and web tool
184
Sales Support Administrator Resume Examples & Samples
- Related work experience in a similar role such as: Sales Support, Administrative Assistant, Executive Assistant, Coordinator, Sales Operations, etc
- Experience supporting multiple leaders or a sales team as it relates to the job summary
- Must be technically savvy - you will be expected to work with Excel, Salesforce.com and Workday in this position. Experience with these specific systems is not required (but highly desired), but experience with related systems/tools is a strong plus
- Strong interpersonal skills - must be energetic, enthusiastic, a quick learner, and willing to take the initiative
185
Correspondent Sales Support Desk Representative Resume Examples & Samples
- High School Diploma or equivalent GED required, Bachelor's Degree preferred
- Mortgage originations or client support background required; experience specific to Third Party originations is highly desired
- Strong written and verbal communications skills required
- Proficiency with basic web navigation/troubleshooting and Microsoft Office Suite applications is highly desired
186
Sales Support Resume Examples & Samples
- Manage the calendar of the Regional Vice President and the VP, accounting for travel time and priorities, providing ongoing conflict-resolution, and immediately communicating all changes that may be required as a result of any adjustments that have been made
- Plan business meetings, internal/external appointments and conference calls
- Take calls and respond to various requests
- Check, file and process incoming correspondence, and highlight items requiring immediate attention. Prepare and send replies on behalf of the Executive Vice-President
- Manage complaints and forward them to the appropriate departments for timely processing and resolution
- Post-secondary degree in a relevant field; 1 to 3 years of experience in Telecommunications
- Recognized proficiency with MS Office (Word, PowerPoint, Excel), email software and other office automation equipment
- Excellent analytical, problem-solving, planning and organizational skills
- Solid interpersonal, communication and relationship-building skills
- Ability to work effectively under pressure in a fast-paced environment
187
Sales Support Reprsentative Resume Examples & Samples
- Provide first line Business Practices support to OD Sales team
- Provide training on all new BP initiatives including new and acquired products
- Support sales reps to submit clean order packs
- Proactive, team player
- Positive and “Can Do” Actitude
- Eastern European Languages
188
Corporate Sales Support Trainee Resume Examples & Samples
- Manage data coming from AS400 and other providers (Unrae Dataforce) to monitor Corporate Sales Field performance
- Develop and update new daily report to support the activities of Corporate Sales Field
- Update standard presentation on dealer performances
- Manage Sales proposal requirement
- Monitor dedicated budget per Area and assigns contribution in line with Fleet Performance Manager guidelines
- Manage Leads and CRM process
- Contribute to the Monthly Field Meeting organization and presentation
- Manage the End of Month Landing follow up
- Support to order management and Delivery/Retail/Wholesale monitoring
- Document archiving
- Economic Degree
- Engineer Degree
189
RFP Sales Support Resume Examples & Samples
- Liaising with sales and product management to understand specific client requirements and the corresponding product pitch /positioning message
- Providing high quality responses that are relevant to the requirements and instructions specified in the RFP issued by the client
- Managing the RFP project by assessing and arranging for resources, determining the project schedule, communicating progress and challenges with key stakeholders and implementing quality checks to final submission document
- Developing a global mindset and establishing good working relationships across multiple teams and locations - Product Management, Implementation, Technical , Managed Services, Legal and Finance teams for accurate and up-to-date representation of facts in RFPs
- Contributing to creation of high quality proposals by updating database with new information- new product release documents/new responses created / other firm wide developments
- Continually enhancing one's own knowledge on the features of our risk management products and commonly used financial concepts to respond to questions that are analytical in nature
- Effective prioritization and time management skills
- 2-3 years
- Strong Bachelor Degree in Mathematics, Physics, Engineering, Economics or similar subject
- Post graduate qualification in Finance (M.Sc./M.B.A./P.G.D.M.)
- Experience / Certifications in Sustainability Investment
- Additional qualifications in CFA (US) and/or FRM would be a plus, for candidates looking for rapid career development
- Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines whilst meeting client expectations
190
Ad Sales Support Resume Examples & Samples
- Assist Account Executives and Sales Planners process sales plans and orders
- Liaison between Account Executives and advertisers
- Administrative support for Ad Sales Department (e.g. order and contract maintenance, discrepancy resolution)
- Professional who is organized, detail oriented and proactive
- Strong interest in a future Ad Sales or Ad Sales Marketing role
191
Sales Support Resume Examples & Samples
- Uploading and Maintaining Projects and Contracts via Job Design/ Job Costing
- Minimum 3 years experience in administrative assistant position
- Experience in extreme multi-tasking and prioritization a must
- Proficiency in MS Office Suite, Outlook, and Oracle based software + general PC knowledge
- Basic knowledge of accounting/bookkeeping
192
Retail Sales Support Resume Examples & Samples
- Promote BlackRock funds and mandates focusing on marketing campaign and distribution sales initiatives
- Meet KPIs, to be determined, based on key numerical target for calls made. Success will be measured in a qualitative fashion by observing client engagement, sales and market share
- Effective time management will be key to achieving KPIs. The ability to demonstrate a strategic approach to meeting this aim will be a key requirement
- Generated leads via our digital platforms (our website for example), existing contacts on our CRM system (Spectra), from events and from the Sales database. The ability to source your own leads using the tools available will be crucial
- Forming a good rapport with clients will be imperative. As an ambassador to BlackRock, you will be required to promote the firms principles in every communication. This role specifically requires a mass market approach. The calls will be used to educate clients on the products and services that BlackRock has to offer
- Interaction and team work will be crucial to succeed. Both as part of the Italy sales team, and the wider BlackRock teams
- Through the constant contact with Clients, work with distribution sales and marketing team generating sales ideas and giving feedbacks on product, service and materials
- Experience in a financial services sales support role in the relevant country/segment
- Strong financial background to understand the relevant product set
- A general disciplined approach in order to have an accurate set-up to deliver a superior service
- Presentation skills, deep PowerPoint and MS office knowledge
- Excellent Microsoft Office (Word, Excel, Power Point
- Knowledge of Spectra would be advantageous
- Fluent in Italian and English (written and spoken)
193
Sales Support Resume Examples & Samples
- Coordinate the sales support activities of the team, ensuring to meet all the deadlines and give the right priorities
- Support the Head of Sales with the development of key strategic projects and analysis, to inform strategic plans and to respond to specific industry trends
- Build relationships with EMEA-wide Retail teams to align activities and strategic initiatives across EMEA
- Engage with a diverse group of internal stakeholders (i.e. Retail Sales Strategy, Investment Teams, Marketing, Business Support, Legal, PR) to plan, coordinate and follow up on product and investment solution initiatives
- Deliver the appropriate level of tailored marketing and other bespoke resources to each client in coordination with Marketing Manager
- The successful candidate will be educated to degree standard, articulate, well organized and have some basic industry and investment knowledge or experience
- Deep PowerPoint and MS office knowledge
- Excellent Microsoft Office (Word, Excel, Power Point)
194
Sales Support Assistant Resume Examples & Samples
- Diploma in business administration, social science, general management
- Minimum 2 years experience in order administration in security products, i.e CCTV, Access control and intrusion alarm system
- Strong Competency in Microsft Word, Excel & Powerpoint
195
Sales Support Leader Resume Examples & Samples
- Provide deal team leadership for services or related sales within an assigned sales region through the formulation and execution of proposal strategies that capitalize on GE’s competitive strengths to serve the customer’s needs resulting in execution of definitive sales agreements
- Manage the sales proposal process from opportunity identification through contract flow-down to key GE organizations
- Lead deal structuring, pricing and all other proposal development activities as the sales team’s primary proposal interface with projects, platform, global ops, risk management and other functional groups as required
- Work with Marketing to develop new products and services for business growth
- Lead and participate in Lean Six Sigma projects to improve the sales proposal process
- Bachelor’s degree from an accredited university or college
- At least 5 additional years of experience in Sales, Program Management, or Customer Support
- Knowledge of related products, services and markets · Strong oral and written communication skills
196
ETS Sales Support Resume Examples & Samples
- Help on Delta-1 KO products issuance
- Smart Derivatives pricing
- Fees & License management
- Automation of processes with VBA and Tableau
- Producing KPI reporting about ETS activity on Market Shares and Assets under Management (AuM)
- Producing reporting about Broker Statistics and Computer Assisted Trading System (CATS) KPI’s
- Monitor competitors activity (producing reporting on pricing, spreads, offered sizes, Market Shares by maturity, moneyness, …)
- Website maintenance (rolling futures on products, uploading documents, performing delisting’s, size increases, …)
- Producing and sending barrier event notices to Exchanges
- Handle Corporate actions
- Major in Sciences (preferably Mathematics, Engineering, Business, Finance or Economics); An MSc degree level in Finance/Capital Markets is not mandatory but would be an asset
- A background that shows curiosity, willingness to learn
- Team player, good communication skills, thinking out of the box, innovative, accuracy, agility and analytical skills
- Very good Microsoft Office tools knowledge (MS Word, MS Excel and MS Powerpoint)
- Knowledge about Capital Markets; Focus in Derivatives/Structured Products is not mandatory but would be an asset
- Programming competencies with focus in VBA are not mandatory but would be an asset
- Language competencies in Italian / German / French could be an asset
197
Sales Support Resume Examples & Samples
- Provides administrative and/or process support for the sales team and our business partners
- Acts as an extension of the sales team by assisting with Sales Force support, sales development, sales material creation, marketing communications, research, various reports, sponsorship proposals & recaps
- Receivables, handles contracts for Account Executives, prepares presentations, expenses, books travel, types & proof reads correspondence, files and makes copies, answers office phone
- Proficient in Microsoft Office Suite, Excel. Familiar with Sales Force, Prime Pro, Viero and Radio Fusion or demonstrates ability to learn new systems quickly
198
Sales Support Administrator Resume Examples & Samples
- Assist the Sales Specialists with the preparation & review of specific paperwork i.e. quotations, standard order documentation, third party pricing etc, required for the processing of the orders in SAP
- Load the orders in Dimension Data (DD) Direct and SAP
- Assist with the preparation work (quotation processed in DD Direct/SAP), for the procurement of equipment
- Update order intake records in Sales Book, on Excel, and allocate SAP numbers
- Liaise with the Central Processing Department (CPD) to follow up on orders and ensure that billing can take place
- Interface with, and feedback to the Central Processing Department (CPD) and the Sales team on order queries and stock availability when required
- Assist the Project Managers in terms of amendments and additions that are required on relevant projects
- Manage the client backorder
- Interface with suppliers on pricing and stock availability
- Interface with and provide feedback to the Sales team on the progress of the order and the Estimated Time of Arrival (ETA) status
- Liaise with the Project Managers in terms of client expectations in terms of the delivery and installation dates
- Minimum of 4-5 years working experience within a Financial or Sales Support environment
- Proficient in MS Outlook applications, specifically Excel (Intermediate or Advanced level). Shortlisted candidates will be assessed on this skill
- SAP experience or knowledge would be preferred
- The position may require you to work outside of normal working hours when required
- Ability to plan and prioritise requests
- Strong level of accountability
- Ability to trouble shoot and resolve problems independently
- The candidate needs to be self-managed and have an ability to work on their own without constant supervision
- Effective communication skills for both internal and external clients
- Client centric approach
- Be proactive
- Manage pressure & stress effectively
199
Sales Support Supervisor Resume Examples & Samples
- Responsible for ensuring direct reports meet departmental productivity standards to meet quality and workload demands to maximize employee efficiency and effectiveness
- Responsible for coaching Customer Service Representatives to ensure they are maximizing all aspects of providing outstanding customer service
- Strong aptitude to oversee and manage multiple responsibilities with tight deadlines. Experience working in an operational Supervisor role is highly desired
- Create unique programs to engage employees, specifically those who work from their home office
- Responsible for administering departmental employee recognition programs to reward and highlight employees exceeding company expectations
- Performs special projects and other duties which often involves cross-departmental involvement
- Strong attributes to encourage change management due to constant changes being implemented to ensure Global Sales provides competitive services
- Responsible for employee hiring and collaborating with the other department Supervisors to ensure departmental goals and objectives are met
- Prior American Global Sales experience desired
- Previous Operational Supervisory or Lead experience required
- Strong knowledge of company policies and processes related to booking and ticketing and the customer journey highly desired
- Must be decisive and be able to work in a changing environment
- Must have excellent oral and written communication skills, leadership abilities, and the ability to make sound decisions quickly
- Must demonstrate strong administrative and analytical abilities
- Must be a strong team player and be able to work in a fast paced environment
- Must champion customer service principles at all times and lead by example
200
Sales Support, IBG Resume Examples & Samples
- 1) Assist RMs to provide financial spreading
- 2) Assist RMs to conduct customer KYC and basic analysis, i.e. individual profile, sector/industry, and market inclusive of equity
- 3) Help RMs to prepare Credit memo attachments. Be open and independent while RM has first time review of credit memo
- 4) Help RMs collect loan documents/ security documents and other supporting documents from customer and arrange facility disbursement
- 5) Help customers to arrange drawdown/ rollover/ remittance and other transactions
- 6) Monitor past due loan status
- 7) Assist account opening documents, help RMs to conduct Due Diligence on customer
- 8) Handle customer enquiry
- 9) Assist Team Head to handle team administration works, including reporting, data collection, and consolidation
- 2) Have Good English, mostly in Writing
- 3) Financial or accounting background with good communication and analysis skill
- 4) Good service attitude
201
VP, Sales Support Resume Examples & Samples
- Hires, on-boards, trains and coaches talent for the Sales Support team to deliver exceptional customer service to its internal customer, the Sales VPs and Sales Directors
- Uses metrics and data to ensure delivery of the best possible marketing and advertising programs to Catalina’s manufacturing and retail clients, as measured by ROI and ROAS
- Partners with Sales leadership to ensure high levels of client satisfaction
- Directly supervises 6 Directors of Business Consulting and 38 Business Consultants
- Is the value stream owner for the end-to-end, cross-functional process of campaign design, estimation, and delivery. Ensures adherence to the process
- Partners with senior sales leadership to identify opportunities for process improvement. Fosters an environment of continuous improvement
- Collaborates extensively with cross functional team to ensure client revenue and outcomes are achieved
- Accountable for delivering optimal ROI and ROAS to Catalina’s clients
- Accountable for variances between estimated ROI and actual ROI
- Achievement of Catalina’s sales, profits and strategic objectives
- Accountable for delivering high levels of customer satisfaction to Sales leadership
- Achievement of strategic objectives defined by Catalina management
- Fosters close, cooperative relationships with peer leaders and other senior executives
- Minimum 10 years of customer service or sales management experience in business-to-business marketing based businesses
- Four year degree in business-related field
- Experience successfully managing people to deliver exceptional customer service
- Process-oriented; Lean or Six Sigma experience preferred
202
Stop Loss Internal Sales Support Resume Examples & Samples
- Partner with SLS in the implementation and execution of prospect and renewal activity
- Maintain an effective quote and renewal pipeline for each SLS
- Provide SLS case level support, working with underwriting, delivering and following up on proposals, capturing final outcome and identifying sold plan designs
- Provide SLS renewal support, acquiring required data for underwriting, delivering renewal packages, capturing final outcome and identifying sold plan designs
- Manage service issues for all in-force policies to ensure customer satisfaction and positively influence persistency
- Service existing Sun Life brokers and TPAs by responding to phone calls and e-mails requesting assistance
- Maintain and update Client Relationship Management system regarding telephone conversations and activities in designated territories
- Maintain an in-depth knowledge of the Stop Loss products, services and processes, and the overall Self Insured industry and competitive landscape
- Act as a liaison between the home office and the Stop Loss Specialists in the field
- Prepare and distribute marketing materials to SLS, brokers, and TPAs
- Perform additional responsibilities as needed
- LI-AE1
- Bachelor’s degree plus 1‐3 years of Group Insurance / Stop Loss Insurance experience preferred
- Intermediate knowledge of insurance products and processes strongly preferred
- Demonstrated success in negotiation, persuasion, and solutions‐based service requiring cross departmental involvement
- Proven record of providing strong and effective customer service required
- Ability to work in a fast paced environment; flexibility to handle multiple priorities while maintaining a high level of professionalism and responsiveness
- Knowledge of group insurance, distribution, and customer service preferred
- Excellent problem solving skills required
- Experience using CRM tools to track and manage the activity of sales force
203
Sales Support Resume Examples & Samples
- Creates a positive, welcoming experience for customers (Joyful, Social and Approachable)
- Drives customer service and increases sales (In Service Mindset / Understands Fashion and Trends / Strong Communicator)
- Ensures that merchandise and store are easy to shop and accessible to customers (Decision Quality / Problem Solving)
- Contributes to a positive working environment (Respectful / Responsible / Team Oriented)
- O Demonstrates a customer first mindset and is accessible to ensure every customer has a great experience
204
Sales Support Resume Examples & Samples
- Be aware of and follow all company procedures in relation to loss prevention and report all suspicious activity, cash or stock losses to the Asset and Profit Protection team and Store Management team
- Ensure customer loyalty by concluding the sale, quickly and efficiently whilst capturing customer data to ensure future contact, ensuring aftercare promises are kept
- Ensure effective support is in place for the sales floor, locating and bringing products to and from the Stockroom, enabling the sales team to deliver an enhanced brand experience
205
RVP Sales Support & Account Management Resume Examples & Samples
- Bachelor's degree or equivalent and 8+ years of work related experience required (to include at least 3 years of direct leadership experience)
- Must possess excellent organizational, problem solving, oral and written communication, and presentation skills
- Strong leadership and relationship building skills required
- Must have a solid understanding of our competition and the industry
- Must have business unit and company product knowledge
- Travel required (50-75%)
206
Sales Support Thermal Management Resume Examples & Samples
- Prepare quotes for Thermal Management products
- Support Sales Managers with all elements of communication to customers
- Provide telephone and e-mail coverage
- Analyze and prepare special price requests
- Provide technical advise to customers and assistance to the sales force
- Assist in presentation and preparation of proposals to customers
- Provide product support documentation
- Monitoring and follow up of weekly / monthly pending projects
- Analysis of order entry, sales & product forecast
207
Trade Management Japan Sales Support Resume Examples & Samples
- Provide comprehensive sales and client support for Japan Sales
- Flow OTC trade capture and validation in Front Office systems e.g. DOMAN and GBB
- Daily control execution, reporting and break resolution
- Lifecycle event monitoring and action (Expiry/Exercise/Novation/Termination)
- Open new accounts, manage SSIs & Query Resolution
- Send ARC (P&L) and position mail
- Involvement in other projects (e.g. Front Office Sourcing, LEP, UAT) and ad-hoc task
208
Sales Support Resume Examples & Samples
- Creation of templates used to analyze, propose, and present customer issues and solutions
- During sales process, assist in defining clinical and physician workflow adoption solution/strategy to help with implementation
- Work as a clinical advocate to recognize new opportunities within the account that made lead to upsell opportunities
- Ensure Super User(s) has all available resources to successfully train the internal teams
- Establish credibility and develop relationships with mid departmental to senior level client managers
- Facilitate effective, cross-functional workflow demo sessions with clients and Philips stakeholders
- Responsible for validation and verification that the clinical use workflow of the install meets the predetermined solution
209
Sales Support Quality Controller Resume Examples & Samples
- Provide regular preventative maintenance to our customer base and technical assistance, advice and training to customers & perform basic external repairs such as changing seals, globes, etc
- Perform routine audits on equipment and service maintenance procedures
- Work closely together with the Nestle Professional Sales team
- Opportunity to generate leads and upsell Nestle Professional products and build relationships with customers
210
Sales Support Wholesale Resume Examples & Samples
- Good knowledge of the specificities of the short term activity, products and contracts, and of the processes of each of the Partners (internal training will be provided)
- Basic knowledge of accounting
- Good knowledge of the Wholesale management tools linked to this activity (internal training will be provided)
- Good relationship Management
- Organizational sensitivity
- Communication skills and teamwork
- Ability to report
211
KPB Sales Support Resume Examples & Samples
- Proactively identifies client service issues and recommends operational improvements
- Represents the segement in cross LOB operational matters that imact KPB client service
- Independantly and proactively identifies client service and field efficiency issues, recomneds and implemets solutions
- Acts as support partner for Insurance Advisors
- Initiates, guides and manages insurance project execution and reporting
- Designs, develops and prepares value added presentations, correspondence and collateral materials needed to support Insurance Segment strategies helping to successfully achieve Segment revenue goals
- Three to five to ten years work experience in the financial services industry
- Ability to influence up and down the chain of command
- Strong organizational skills, ability to balance multiple requests and projects, effectively manage and prioritize tasks while taking projects to their full completion
- Identify issues or opportunities in advance and address prior to business impact
- Strong work ethic displaying a high level of detail and accuracy
- Strong process, strategic and analytical thinking
- Strong computer skills (Microsoft Office Suite, Relationship Database Software)
- Self-starter with the ability to work without supervision
- Previous sales support, marketing and public relations experience, preferred
- Demonstrates excellence in handling prospect/client/COI relationships and inquiries, preferred
- A logical thinker with strong problem solving and conceptual skills able to translate concepts into actionable work items, preferred
- Projecting a professional image with the ability to represent the Key Wealth Segment at professional internal/external COI events, preferred
212
Sales Support Resume Examples & Samples
- Establish and adjust call forecasts and list capacity requirements, according to historical data, most recent information, current trends, as well as strategic priorities
- Produce weekly schedules for dialer prospect lists, to ensure that productivity targets are met
- Load lists into salesforce and co-ordinate with dialer team for loading into the dialer
- Bring the required modifications to cross-functional groups and build contingencies accordingly
- Answer any outbound campaign questions, including salesforce & dialer related from the agents
- Collaborate, communicate and present to all levels of the organization in order to meet shared objectives
- Answer to various requests from internal stakeholders (telephone, emails, others…)
- Produce on time and error free, various reports
- Analyze on a daily basis, key indicators for outbound quality, identify opportunities for improvement and provide recommendations
- React in a proactive way all the time
- Experience in salesforce
- Capacity to handle priorities and frequent changes in priorities
- Strong analytical skills (validation test)
- Excellent communication and computer skills
- Ability to work under tight timeframes and continuous multi-tasking
- Possess to following qualities: sense of urgency, autonomy, attention to detail, initiative and flexibility
- Experience with a dialer
213
Sales Support Administrator Resume Examples & Samples
- Proven experience of working within an administration type role in a similar busy office environment
- Evidence of providing excellent customer service and or managing customer relationships
- Evidence of strong IT Skills – advanced knowledge of MS Office Package especially Excel
- Evidence of strong oral and written communications skills at a variety of different levels
- Excellent telephone skills
- Strong analytical, organizational and time management skills
- Deliver Sales Order Processing function including order entry and liaising with Operations department on Customs documentation
- Assist in responding to customer queries in a professional and efficient manner, dealing with and resolving any issues
- Handling sales calls and queries as necessary
- Providing customer quotations on ad hoc basis
- Providing reports to assist sales and other management functions
- Provide admin assistance for the Sales Channel Partner program
- Maintain customer CRM systems and contact databases such as salesforce
- Assist with other administrative functions as needed
214
Sales Support GCG & MCG Italy Resume Examples & Samples
- Confirm account, product - and report set-up to Customer and Account Development Manager to accelerate customer initiatives and expansions
- Monitor / Guide (operational) actions needed to support expansion/retention of the clients program
- Raising merchant leads at the request of the customer to broaden spend universe
- Support in the adoption of digital solutions within the customer base
- Supporting MAD team with client visit preparation and follow up activities
- Handle Customer queries, information - and training requests
- Management information support
- Raising and reviewing internal MI reporting requests; validating client information; supporting incentive preparation
- Assisting MAD (Manager Account Development) with product and information requests
- Supporting MAD with hierarchy reviews and audit requests
- Case management to GSN: via CLIC and Salesforce
- Support MAD with account client documentation preparation ie CRO, company applications
- University/College graduate or equivalent combination of education and business experience
- Experience working with large/multinational accounts within Travel, Financial or Procurement environment
- An understanding or background in credit and risk and associated applications
- Strong organisational and prioritisation skills are critical as you will be working with multiple contactss
- We are looking for strong self starters with a flexible/can do attitude
- Superior communication skills written and verbal are needed as you will be required to develop relationships across multiple internal business lines and stakeholders at all levels
- Demonstrated exceptional quality of delivery
- Flexible team player, able to work in change
- Growth mindset with the desire to develop commercial knowledge
- Fluent in Italian and English both written an spoken
215
Undergraduate Intern, Sales Support Resume Examples & Samples
- Disperse Trade show, and conference leads to appropriate team members
- Utilize web research to grow corporate account contact lists
- Pursue inactive accounts/qualify leads
- Quantify rep data into graphs/spreadsheet
- Update account maps
- Assist reps with implementation of corporate marketing campaigns
- Conduct outbound qualifying calls to potential clients
- Pursuing a Bachelor's degree in related field
- Minimum cumulative GPA of 2.5 required. Cumulative GPA of 3.0 or higher preferred
- Able to communicate effectively at all levels of the organization
- Able to handle multiple tasks, effective project coordination with multiple stakeholders
- Able to thrive in a fast-paced, dynamic, deadline-driven environment
- Proven leadership skills in a work or school setting
- Passion and/or interest in education
- Advanced level of expertise in MS office is a plus
216
IFA Sales Support Resume Examples & Samples
- Have gained relevant experience of working in a similar environment
- Have good knowledge of wealth management products including pensions, investments and protection
- Have good knowledge of regulatory requirements
- Be a proficient user of Microsoft office
- Have excellent communication skills written and verbal
- Have the ability to work in a pressurised environment
217
Sales Support Romania Resume Examples & Samples
- Process of sales orders in a specific platform
- Follow-up to ensure timely delivery of products to customers
- Prepare reports
- Support sales staff in commercial activities
- Manage both internal and external enquiries via email and phone
- Collaboration with key stakeholders from the organization
- Maintain and update Sandvik CRM system
218
Sales Support Resume Examples & Samples
- Present training to agents and new Sales staff on company products such as Aeros™, quoting software, and mapping
- Coordinate scheduling and administration of training topics with Sales Representatives and other essential team members
- Develop training curriculum for both systems and continuing education programs
- Explore system needs and work with IT staff for the development and implementation of such enhancements
- Proven Understanding of the Federal Crop Insurance Program
- Working knowledge of ADM CRS software applications
219
Sales Support Administrator Resume Examples & Samples
- Take responsibility for a portfolio of clients (TV, digital, licence deals) and assist in the licensing of TV and digital rights to clients in the designated territories
- Supervise technical delivery of materials (both physical and digital) ensuring clients receive programme masters and marketing assets in a timely and cost effective manner
- Maintain the BBC Worldwide France facebook page. Planning and communicating about TV broadcasts and digital releases. Engaging audiences and using analytics to improve figures and brand knowledge in France
- Liaise with BBCW and Global Channels branding and marketing teams as appropriate in approving marketing materials (posters, TV ads, cross promotional campaigns etc.)
- To provide complete administrative support to the TV Sales team and head of Digital for Western Europe including diary management, dealing with incoming mail and phone calls, fielding general internal and client queries, organising diaries for Markets and Trade Fairs and organising business trips
- To work closely with Sales Teams to ensure CRM is always up to date with clients’ contacts
- To update TV Sales on UK transmission & DVD release plans and expected delivery date of materials from BBC Production and independent producers
- To administrate the Sales Order process – working with Sales Exec on signature and processing of Deal Memos, issuing and signature of standard and non-standard contracts, processing of Sales Orders on SPS, SAP SD or Plics
- To attend Trade Fairs to support the Events teams in UK and overseas if required
- Administrative experience, preferably within a media or sales environment
- French fluency
- Strong organisations skills, ability to prioritise and demonstrate attention to detail
- An awareness of and interest in TV, digital media and VOD platforms
220
Cib-sales Support for Cash Equities & F&o-intern Resume Examples & Samples
- Speaking to clients in order to obtain onboarding documents
- Coordinate onboarding process with COB and TDU
- Register clients on Sinacor
- Maintain Sinacor database updated
- Register clients on Sincad
- Perform daily reconciliations
- Students of Administration, Economy, Business
- Intermediary English
- Knowledge of Sinacor and Sincad (exchange systems) desirable
221
Intern Sales Support Resume Examples & Samples
- Work with segment finance and special pricing team to review special deals
- Manage conflicts to ensure compliance of company segmentation rule
- Standardized templates for receiving and reporting violation cases
- Tracking of entire paper trails
- Open market audit follow-up
- Inter-segment escalations follow-up
- Fact-finding legwork
- Order/documentation research
- Interviews
- Regular interlock with sales team and cross function to delivery clear communication for rule and procedure
- Bachelor degree on Finance or English, Commercial
- Good business acumen & Finance acumen
- Self-motivated, good teamwork
222
Sales Support Assistant Resume Examples & Samples
- Sales Support Assistant will generally be provided with day to day commercial operations goals
- Meet appropriate and realistic targets set by leadership to enable the business to grow significantly quarter on quarter
- Computer and software literate
- Spanish can be a differential
223
Sales Support Site Leader Resume Examples & Samples
- establish and maintain communication with main stakeholders
- coordinate a team of PBs and OTHERSALs players to accomplish GE priorities
- ensure efficiency across operational processes and guaranty that they are compliant with local & GE rules
- work for process optimization
- monitor planned versus actual to pro-actively identify potential issues, provide root cause on defect and actions necessary to corrections
- establish and manage KPIs, sharing relevant information with stakeholders
- work in very close daily cooperation with customers, sales teams, commops, channel partners (ITPs), supply chain and finance
- adhere to operational process which ensures compliance with US and other national governmental regulatory requirements. Follow GE’s Spirit and Letter operating guidance, and other GE process quality workflows which define work methodology and process
- Qualification from an accredited university, preferential Business degree
- Good understanding of the ITO and OTR process and International Trade Control
- Team player. Team builder. Able to develop people
- Strong leadership and influence
- Customer satisfaction oriented
224
PSS Sales Support, Periop Resume Examples & Samples
- Support Sales Managers with continuous and timely document creation and closure
- Coordinate Workflow closure with the sales team
- Support Sales with opportunity management, quote creation, change orders, concessions, and
- Drive continuous improvement on all related processes, work instructions, and procedures to
- Proficient in use of Microsoft office with speed and accuracy
- High level of telephone and customer care skills
- Ability to multitask and be resourceful
225
Sales Support Resume Examples & Samples
- High School Diploma / GED
- Minimum of 5 years in a support role / function
- Demonstrated strong computer skills (Outlook, Word, Excel, and SAP)
- Experience as administrative assistant or with customer service
- Excellent communication skills, verbal and written, and organizational skills
- High sense of urgency
- Customer service and results oriented
- Strong analytical skills and business acumen
- Team player, self-motivated
- Demonstrated pro-active and self-starter behavior
- Ability to multi-task, organized and possesses strong communication skills
226
Sales Support Executive Resume Examples & Samples
- Monitors and records renewals as secured, ensuring the Standard Billing renewal revenue spreadsheet is updated with all appropriate data
- Updates the Standard Billing spreadsheet when needed
- Complies with XpertHR sales systems
- Monitors and reports on new Standard Billing disputes raised, tracking against sales person, start date and resolution date
- Managing the Standard Billing submission process, identifying possible discrepancies
- Ensures all letters are sent as per the agreed deadlines
- Creates all Standard Billing opportunities on salesforce
- Responsible for closing the Standard Billing invoice opportunities on the agreed dates
- Monitoring the standard billing inbox for customer queries
- Monitors and logs the disputes process
- Assists sales operations team with monthly reporting requirements
- Handles telephone queries relating to the customer success and transfers to team members as required
- Run reports and refreshes dashboards on Salesforce
- Supports the sales & customer success teams in identifying customers needing support or assistance and effectively resolves issues
- Assists with the onboarding of new customers to plan and achieve the client’s goals
- Utilises both telephone and face-to-face interactions to provide excellent customer service
- Able to build both external and internal relationships
- People-orientated, excellent listening and communication skills
- Able to influence over the telephone
- Knowledge of customer products
- Proven administration experience
- Familiarity with the internet and web-based applications, e.g. Salesforce.com
- Proven customer service experience
- Competence with MS Office applications, particularly Excel
- Experience working with internal colleagues and customers
227
Telephone Sales Support Resume Examples & Samples
- As an office based telesales member of the team your primary responsibility will be to grow our current client portfolio, driving new revenue and continued growth month on month once signed and set up
- High activity required in making daily outbound calls from a current list of prospects, self-generating new business prospects, building relationship and brand recognition
- Maintain product knowledge by self-learning and asking questions to ensure consistent and accurate education to Clients
- Acting on all new business enquiries and seek opportunities for new revenue streams from existing clients
- Work methodically to document activity and sales progress
- Report on the weekly sales callto measure progress and forecast on New Business revenue for the month and quarter
- Direct prospects to field sales team when needed
- Ask questions of team members and clients to understand all requirements and close the sale
- Contact potential or existing customers to inform them about a product or service (scripts provided)
- Take and process orders in an accurate manner when required
- Enter and update database on Client and prospect information
- Go the ‘extra mile’ to meet sales quota and facilitate future sales
- Handle grievances to preserve the company’s reputation
- Supporting the Team where required in order to generate new revenue and support Client service you may be required to assist in telemarketing for an up-and-coming event, new product launch or annual leave cover via telephone
- Demonstrates entrepreneurship
- Manages Complexity
- Displays sensitivity to the métier
228
CN China Engineer.sls.sales Support.applications Engineering Resume Examples & Samples
- Design and confirm the cylinders drawings base on the customer’s requirements
- Collaborate with OEM suppliers in order stage, know the manufacturing technology
- Assist in production, testing, and calibration through creating test guidelines
- Control and deal with the quality problems
- Manage each design tasks as a project so with project management methods
- Bachelor’s Degree in Fluid Control and automation, Hydraulics, Mechatronics, Mechanics, and other related areas
- 2-3 years of hydraulics related working experience
- Ability to utilize computer software, including SolidWorks, CAD, and Windows Office, to conduct design work
- Smooth communications with a variety of internal departments, and external customers and OEM suppliers
- Knowledge of design techniques, tools, and principles
- Knowledge of raw materials, production processes, costs, and other techniques in support of various departments including Sales and SCM
229
Coordinator, Commercial Sales Support Resume Examples & Samples
- Support and assist sales representatives in administrative support
- Work closely with the sales representatives on customer issues
- Point of contact for sales representatives regarding the price lists and marketing inquiries
- Processes payroll for commercial representatives
- Internet research for gaining market intelligence
- Telephone prospect for new business and to secure appointments
- Support new sales initiatives that generate new business leads
- Inbound sales for customer phone in (Resign, service addition – no tech)
- Obtain complete paperwork from clients
- Archive paperwork through document retrieval and activate process for the order to start the installation/addition process
- Follow up orders from beginning to the end
- Assist in coordination of installation projects
- Support new recruits in their development and organization
- Training of new and existing representatives when required
- Update Commercial SharePoint websit
- Respond customer’s inquiries
- Conduct customer surveys
- Respond customer when cancellation received to save customer
- Analyze attrition status reports in order to identify red flags
- Ensure sites inspections are completed
- Tracking reports
- Analyze statistical sales reports
- Day to day communication with sales managers
- Perform any other tasks related to the position or assigned by the immediate supervisor
- 2-3 years of experience in various positions within a monitoring station, call centre, installation and service environment
- Proficient with MS Office suite (Word, Excel and Outlook)
- Data entry skills
- Strong Customer Service skills
- Ability to take initiative
230
Sales Support Trainee Resume Examples & Samples
- Study an academic degree in Business
- Languages: Fluent in English , French is an advantage
- Ability to manage their time effectively and be able to operate under pressure, meet deadlines and still give quality results
- Team player – open minded – flexible
231
Route Sales Support Resume Examples & Samples
- Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation
- Manage daily route independently to ensure accurate and timely delivery of product
- Review invoices daily for complete and accurate information and make corrections as needed
- Meet sales goals and promotes overall route growth to enhance profitability
- Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business
- Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
- Monitor customer feedback and handle customer issues in a prompt and courteous manner
232
Sales Extender / Sales Support Resume Examples & Samples
- Event Support
- Event set up preparation duties arriving at the meeting site a minimum of 30 minutes prior to the start of the event (or at a time previously specified by the Representative), to set up for the function
- Make outreach calls to members as required
- Meet key performance criteria for obtaining referrals
233
Summer Internship Sales Support Resume Examples & Samples
- Preferred GPA of 3.0 or higher
- Students must be a Sophomore, Junior or rising Senior
- Bachelor’s degree in Business Administration, Marketing, or Sales preferred
- Strong interpersonal, teamwork, and leadership skills
- Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions
- Must be eager to learn, self-motivated, flexible, accountable and can effectively handle multiple tasks at one time
- Excellent organizational and time-management skills
234
Sales Support Assistant Resume Examples & Samples
- Submit contracts into the Legal portal and act as liaison for contract review
- Issue certificates of insurance, respond to OCIP/CCIP requests and enrollment
- Manage the COE/credit/penny hold list, follow up with sales staff as needed
- Ensure compliance with Sarbanes Oxley and audit guidelines
- Complete subcontractor qualification forms
- Obtain and submit customer’s credit application
- Submit Customer Master changes into Casewise workflow
- May act as SOS Champion
- 2+ years of experience in contract administration or related area
- Must be able to pass a pre-employment background check and drug screening
235
Sales Support Administrator Resume Examples & Samples
- Ability to problem solve, collaborate and multi-task in team environment
- Technology and social media savvy
- High school diploma required. Advanced degrees preferred
- 1+ years sales support administrative experience
236
Sales Support Resume Examples & Samples
- Support assigned customer accounts and all related activities including but not limited to order fulfillment, process, debits, credits and returns
- Partner with logistics department to make suitable transportation arrangements and ensure timely product delivery
- Promote and maintain a high level of value-added customer service to internal and external customers and ensure service standards are maintained and consistent within group
- Initiate correspondence/documentation transfers to customers such as shipment notifications and respond to customer inquiries
- Support assigned customer accounts and all related activities including but not limited to order fulfillment, process/and or approve debits, credits and material returns
- Participate in weekly Production & Demand planning meetings
- Accountable for ensuring team goals and objectives are met such as cross functional backup support for the sBU
- Help monitor assigned customer order patterns to anticipate product requirements and limit emergency shipments
- Maintain and control customer files
- Ensure compliance with operational controls and SOP’s related to Customer Service systems and processes
- Minimum of Four (4) years actual customer service experience
- Ability to work and apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form
- Ability to operate and use personal computers, calculators, telephone and cell phones, etc
- Proficient in Microsoft Outlook, Word, Excel and Power Point
- Experience in SAP or other ERP systems preferred
237
VRF Sales Support Spec Resume Examples & Samples
- Support the specification and development of new products/accessories in line with JCI’s overall product strategy
- Establishes and maintains key relationships with sales teams to increase VRF sales growth
- Advanced level skills with Microsoft Office (Outlook, Excel, Word, & PowerPoint)
238
Sales Support Resume Examples & Samples
- Add, change, or inactivate customer accounts
- Credit card processing
- Create Prospect accounts in Share
- FUO and IUO certificate management
- Siebel maintenance
- Management of tax exempt certificates and sales tax disputes
- Creation and management of reports to support internal customers
- 2-5 years related customer service experience
- Strong computer skills, knowledge in Windows 7 applications
- Able to work in a team environment
- Associates Degree, 2-5 years related customer service experience
- Working knowledge of Microsoft Excel
- Knowledge of SAP and Share
- Successful demonstration of key responsibility and knowledge referenced above
239
Sales Support Resume Examples & Samples
- Enter, maintain and process QAP (hemostasis product line) customer orders
- Proactively manage customer relationships by coordinating standing orders, product lot sequestering, Quality Assurance Products (QAP), contract accumulators, and verify contract modifications
- Notify customers of delayed shipments
- Provide customers with delivery and pricing information and resolve disputed accounts receivables
- Manage daily SAP reports to ensure customer satisfaction
- Attend conference calls with various internal and external customers
- 4+ years related customer service experience
- High School Diploma or Associates Degree
- Strong computer skills, knowledge in Windows 7 applications, knowledge of SAP
- Excellent verbal and written communication skills and negotiation skills
- Strong organizational skills, able to multitask
- Minimal travel is required
- Associates Degree, 4+ years related customer service experience
- Knowledge of Quality Assurance Program (QAP)
- Strong knowledge of SAP – P40/P41
240
Sales Support Resume Examples & Samples
- Enter, maintain and process customer orders
- Proactively manage customer relationships by coordinating standing orders, manage customer contract accumulators and product lot sequestering
- 1-3 years related customer service experience
241
Sales Support Executive Resume Examples & Samples
- Minimum of 2 years experience in Sales and Marketing, Guest Services, Front Desk or related professional area OR a 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management required
- Use standard software applications such as MS Office, SFAWeb|CI/TY, MRDW, etc
- Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives
242
Sales Support / Upsell Representative Resume Examples & Samples
- Access and updates customer accounts for address changes, add/returned equipment service order deposits, etc., using complex automated bill system
- Ensures customers have requested service by provisioning modems for high speed internet, sending hits to converters, etc
- Processes referral and affinity program leads, employee account changes, drop ship, LifeLine, TPV failures, etc., accurately and timely
- Conducts internal and external credit checks
- Schedules product installations and contact customers with installation dates/times
- Processes customer deposits received via telephone
243
Sales Support Spec Resume Examples & Samples
- One (1+) or more years of experience with the Salesforce.com “Platform”
- Experience using Microsoft Excel and/or Microsoft Access to solve business problems
- Enjoy solving complex problems via Salesforce.com products
- Ability to communicate regularly to multiple business stakeholders
- Strong organization, verbal, and written communications skills required
- Ability to work in a challenging work environment is essential
- Outstanding time management, organizational, and analytical skills are required
244
Sales Support Resume Examples & Samples
- Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers
- Serves as liaison between the sales organization and customers
- Handles incoming phone calls and e-mails from customers and provides requested information in a timely and efficient manner. Answers customer questions regarding topics such as pricing, availability, delivery, backorders, specifications, returns, credits and order placements. Promotes an effective working relationship with customers and may be contacted directly by customers requesting information
- Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed
- Investigates customer complaints or concerns. Relays customer concerns to others on the sales team and assists in investigating the issue. Resolves issues within company guidelines. As needed, escalates larger concerns to more experienced sales team members for resolution
- Coordinates with other departments throughout the company on quotes, orders, returns and credits
- Maintains up-to-date vendor/source product catalogs, with current product and pricing information
- Maintains customer files and job files
- Remains current on customer preferences, changes in local codes and product developments by attending in-house meetings, vendor training or reading trade journals
- Carries out other duties as required
245
Sales Support Resume Examples & Samples
- Assist with creating quotes
- Customer monthly reports
- Schedule tear downs
- Revenue sheet tracking
- Must have High School Diploma or equivalent
- 2+ years in the Oil & Gas Industry
- Possess good communication skills and have the ability to work in a team environment
- Intermediate to advanced computer skills, specifically in MS Excel and MS Word
- Good technical knowledge of company's products and services and their applications to customer needs and requirements
- Previous Inside Sales experience would be an asset
- Basic understanding of negotiating skills would be an asset
246
Marketing Sales Support Resume Examples & Samples
- Conceptualize, develop and deliver marketing materials (print and electronic media, trade show elements, etc.)
- Write copy and edit or proof read copy written by others
- Responsible for working within a given budget
247
Sales Support Resume Examples & Samples
- Provides timely feedback to the company regarding service failures or customer concerns
- Partners with the sales team to meet and exceed customer’s service expectations
- Maintain account information in CRM system including logging all calls
248
Global Sales Support Resume Examples & Samples
- Participate in configuring systems including Teradata on premise systems, Teradata software only offer and Teradata cloud offer
- This will include supporting Teradata, Aster and Hadoop opportunities
- Evaluating fitness of UDA configurations and content
- Providing knowledge transfer to sales teams
- Providing thought leadership and technical consultation on database solutions including Teradata, Aster, Hadoop, and/or BAR products (delivered on premise or via cloud)
- Validating proposed configurations for manufacturability, conformance to configuration guidelines, and acceptable performance balance
- Maintaining Teradata Labs internal records of sales opportunities
- Liaising with development personnel to facilitate development and release activities
- Coordinating with tools developers to support process improvement
- Providing technical consulting as input to RFPs, RFQs, RFIs, and unsolicited proposals
- Participating in key account planning sessions
- To be able to assist sales team in translating customer requirements into a comprehensive data warehouse or solutions. This includes evaluation of hybrid cloud and UDA configurations
- To be able to apply knowledge and judgment in providing sales teams with validated customer configurations for submission to the Teradata Order System, and to be able to evaluate configurations for accuracy, completeness, and optimal performance
- To be able to identify and engage the correct technical resource within Teradata Labs to provide answers to questions asked by field personnel
- To be able to understand and analyze performance characteristics of various hardware and software configurations, including on-premise, cloud and UDA, and assist the sales teams in determining the best option for the customer
- To be able to learn and independently use on-line tools to perform the tasks, i.e., configuration tools, performance tools, data repositories, and the Web Ordering Tool
- To be able to work well with others and communicate effectively when information needs to be exchanged with others, including GSS team members, Teradata Labs personnel, field teams, and customers
- To understand when it is appropriate to inform and involve management regarding roadblocks to success or issue escalations
249
Sales Support Resume Examples & Samples
- Total Relationship Management
- High Level Management Contact
- Superior communication and time management skills with the ability to handle multiple detail oriented projects
- Thorough understanding of the Investment Management Process
250
Sales Support Executive Resume Examples & Samples
- Support sales colleagues building and managing their corporate and agency accounts to achieve assigned revenue targets by attending sales calls, providing information on new products, fares etc. The role will also include some corporate and trade account responsibility
- Support the Pricing function through market research, gathering and consolidating information from various sources to assist with competitor benchmarking activities to position Emirates as the preferred carrier. Work with Revenue Optimisation colleagues with regard to fare filing and fare adjustments
- Develop direct contacts in corporate accounts and network effectively with these individuals to promote and offer Emirates’ services to increase the corporate account database
- Execute specific marketing and sales strategies for corporate accounts in close liaison with the sales team to capture maximum market share within the account to position Emirates as the preferred carrier
- Promote Skywards with all corporate accounts to build and retain brand loyalty and to promote the Emirates Business Rewards program to SME community
- Execute agreed strategies to develop identified key revenue generating market segments in co-operation with sales colleagues to create more avenues of revenue generation through new corporate accounts
- Develop and maintain corporate account database of all new and existing accounts for use in various marketing activities including handling invitations for client events
- Support sales colleagues as required to assist with activities including but not limited to coordination of Performance Led Incentives (PLI) and responding to group request enquiries