Senior Sales Support Resume Samples
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Senior Sales Support Resume Samples
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IM
I McGlynn
Ivy
McGlynn
98462 Williamson Lakes
Chicago
IL
+1 (555) 138 0122
98462 Williamson Lakes
Chicago
IL
Phone
p
+1 (555) 138 0122
Experience
Experience
Detroit, MI
Senior Sales Support
Detroit, MI
Welch Group
Detroit, MI
Senior Sales Support
- Manages and maintains departments electronic mailing lists, rosters, etc., manage field e-mail distribution lists. 10%
- Work with HR Data Management regarding termination date
- Develops, maintains, and communicates team function processes and procedures
- Coordinates with other BU administrative assistants helping to drive alignment and consistency of communication/ approach across offices/locations
- Submission of ePRF, when advised by responsible manager. 5%
- Performs complex administrative duties, involving contact with and exposure to highly confidential materials and information
- Coordinates with other BU and IC administrative assistants helping to drive alignment and consistency of communication/approach across offices/locations. 5%
Houston, TX
Qr-senior Sales Support Agent
Houston, TX
Towne and Sons
Houston, TX
Qr-senior Sales Support Agent
- Perform other related functions, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
- Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve revenue, yields and market share
- Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
- Provide effective, proactive communication of all sales activities/initiatives to the Sales Manager and sales team, customers and other QR departments, to ensure QR maintains profile and presence in the market
- Research and analyse individual markets and place Qatar Airways in a very visible in the market and secure maximum market share of traffic on Qatar Airways network
- Assist the Sales Manager with Workshops and Training with Travel Agents
- Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports
present
Houston, TX
Senior Sales Support Specialist
Houston, TX
Schmidt, Glover and Torp
present
Houston, TX
Senior Sales Support Specialist
present
- Work closely with the Project Management team to provide input as well as payment reporting on the Lodging & Institutions business segment and sales programs
- Track and proactively work action items for projects. Provide status and escalation to management and business units
- Execute updates to customer account data inclusive of adjustments and billing transactions
- Provide mentoring and development to lower level Sales Support Specialists
- Develop presentations, playbooks, account profiles and other materials for external (client) and internal (management) meetings
- Assist Project Manager with by defining product delivery on new applications and competitive offerings
- Interfacing with customers and assist in processing documents such as Non-Disclosure Agreements, Evaluation Agreement and Data Request Forms
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Virginia
Bachelor’s Degree in Business
Skills
Skills
- Motivated, self-starter, ability to work independently and creatively
- Demonstrated ability to perform multiple tasks and achieve superior results
- Excellent partnering, influencing and negotiation skills
- Integrative thinking and proven ability to understand project complexities in an industrial environment
- Excellent Communication Skills (verbal and written)
- 2+ years experience in managing complex projects with multiple goals of time, cost and quality
- Develop presentations, playbooks, account profiles and other materials for external (client) and internal (management) meetings
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
- Math aptitude and a high level of detail orientation
- Assist in documenting and monitoring the sales processes -- including account planning and profiles, sales activity reporting, client documentation & other necessary sales support content
15 Senior Sales Support resume templates
Read our complete resume writing guides
1
Senior Sales Support Specialist Resume Examples & Samples
- Possesses excellent communication skills - verbal and written
- EXTREME attention to detail
- Robust computer skills, specifically Outlook, Excel, Word. SalesForce experience is preferred, but not required
- Ability to work effectively and efficiently in a high stress, fast-paced, team environment, with extremely high volumes and short SLAs
- Proven track record of building strong, working relationships with internal teams/departments
- Results oriented with effective problem solving skills
- Comfortable escalating within various levels of the organization
- Ability to understand complex issues and drive through resolution
- Self directed with the ability to handle simultaneous tasks while working efficiently, effectively, and is an independent thinker
- Organized, influencer who is action oriented
- Experience in the telecommunications industry preferred
2
Senior Sales Support Resume Examples & Samples
- Performs complex administrative duties, involving contact with and exposure to highly confidential materials and information
- Coordinates with other BU administrative assistants helping to drive alignment and consistency of communication/ approach across offices/locations
- Develops, maintains, and communicates team function processes and procedures
- Demonstrates ability to draft basic correspondence / documents and proofs work to ascertain communication is clear in tone and error free
- Ensures at all times that the department is orderly, office supplies are stocked and departmental mail is distributed
- Manage entire PO processes to include creation and maintenance, including consultancy fees, vendors, etc as needed and resolution in accrual manager
- Helps to organize offsite meetings, team events, etc
- Ensures that all appointments are timely and accurately scheduled, maintains Outlook calendar accurately, manages decision making on scheduling of appointments, manages and coordinates meetings utilizing meeting planning skills (including confirming attendees in advance.)
- Utilizes professional phone etiquette, accurate and detailed message taking techniques, timely routing of all messages, and organization of phone coverage
- Responds to requests for information from internal employees and external vendors in a timely manner
- EPRF submissions and recruiting support
- New employee onboarding
- Add to e-mail distribution lists
- Maintain Field Sales Roster as a backup
- Follow-up on any problems; equipment shipped, credit card
- For RD’s and KAM’s – Submit Global Starter Form and resolve any problems with equipment orders such as LCD projector, ipad mini projector, iphone
- Order BT conference call number
- Photo Directory updates, arrange for photos to be taken at IST
- ZD/RD Directory
- Org Chart
- Terminations
- Work with HR Data Management regarding termination date
- Submit Global Leaver form
- Remove from e-mail distribution list, Point Responsibility list, Photo Directory
- Confirm they have been removed from Sales Connect (via roster)
- Quarterly RD and Rep of the Quarter Awards
- Send out request for names to ZD with due date
- Order Awards from vendor and determine disposition (ship awards to home, RD, ZD or to a meeting)
- Issue Shire Reward Points to winners
- Yearly, VP Circle Awards and Yasick Award
- Prepare Updated Address Lists for Marketing, upon request
- Other specialized lists, such as anniversary dates, rep levels, etc. retrieved from the BOSE records, as requested
- Equipment
- Hardware Request forms for replacement iphones and other equipment needing cost center and ZD approval
- Magazine Subscriptions
3
Senior Sales Support Resume Examples & Samples
- Performs complex administrative duties, involving contact with and exposure to highly confidential materials and information. 5%
- Coordinates with other BU and IC administrative assistants helping to drive alignment and consistency of communication/approach across offices/locations. 5%
- Develops, maintains, and communicates team function processes and procedures 5%
- Submission of ePRF, when advised by responsible manager. 5%
- Demonstrates ability to draft basic correspondence / documents and proofs work to ascertain communication is clear in tone and error free. Example: Prepares draft field communications, obtains legal and compliance approvals, sends on behalf of VP, and posts to field site, Navigator. 10%
- Manages and maintains departments electronic mailing lists, rosters, etc., manage field e-mail distribution lists. 10%
- Annual Yasick Awards, assist with President Club and VP Club standings and winners 1%
- Ensures at all times that the department is orderly, office supplies are stocked and departmental mail is distributed. 1%
- Communications internally and to the field, travel and expense report preparation (P-Card also) for VP, NBU Ops Lead and NBU analyst 20%
- Assists with meeting management, including but not limited to the creation of the agenda, and participation in meetings, as needed, to capture minutes, key decisions, and follow-up actions.5%
- Helps to organize offsite meetings, team events, etc. Attends field sales planning meetings.5%
- Ensures that all appointments are timely and accurately scheduled, maintains Outlook calendar accurately, manages decision making on scheduling of appointments, manages and coordinates meetings utilizing meeting planning skills (including confirming attendees in advance.) 10%
- Utilizes professional phone etiquette, accurate and detailed message taking techniques, timely routing of all messages, and organization of phone coverage. 3%
- Responds to requests for information from internal employees and external vendors in a timely manner.5%
- Extensive excel reporting 5%
- Coordinate travel accommodations (both domestic and international)
4
Senior Sales Support Specialist Resume Examples & Samples
- Supporting Global Hyundai-KIA business accounts based on understating HERE value proposition in automotive-grade map, premium contents, ADAS, connected services, platform strategy and highly automated driving visions
- Follow-up customer communication with global teams and meticulously manage each business issues through a tracker, email communication and Salesforce.com
- Maintaining pertinent records and files (i.e., customer contact lists, legal document registers, billing/invoicing notifications, license fee report and pricing requests) and interface with the relevant global departments regarding the timely processing and/or maintenance of such records and files
- Interfacing with customers and assist in processing documents such as Non-Disclosure Agreements, Evaluation Agreement and Data Request Forms
- Planning customer calls upon request and preparation for internal and external presentations
- Coordinating customer sales & marketing events and HERE visitor arrangement for customer meetings as required
- Involving customer projects to promote HERE product and service and actively working with internal teams to follow up OEM projectsPlease contact your Compensation representative regarding a description and the final pay range for this job
5
Senior Sales Support Specialist Resume Examples & Samples
- Provide direct support to VP Idea Sourcing on the following
- Minimum of 3-5 years of financial services experience, with familiarity of venture capital
- Must be highly organized, detail and process oriented, proactive and resourceful
- Demonstrated ability to perform multiple tasks and achieve superior results
- Prior sales experience in financial services and familiarity with venture capital
6
Senior Sales Support, National Accounts Resume Examples & Samples
- Development of quotations/proposals by translating standard job requirements (as submitted by National Accounts Sales Managers, local sales representatives, or engineering staff) to approved products and format. Ability to read, analyze, and interpret general business documents (terms and conditions, technical procedures. Ensure SOX compliance and consistency with business policy and procedures as it relates to preparing and documenting paperwork for the Customer
- Manage processes with Johnson Controls field organization to ensure accurate and timely installations and resolution of field service issues. Follow-up and address all post-sale delivery and quality problems. Respond to and resolve customers monitoring data issues and changes; interact with the National Account Monitoring Center. Must actively problem solve to ensure resolution and avoid escalation whenever possible. When necessary, escalate issues to appropriate Johnson Controls group as outlined in departmental guidelines
- Develop job booking packages to include preparing of all National Accounts sales related documents; coordination with the Account Services Centers to facilitate the booking process; verification of subcontractor quotes; evaluation of PO/Contract terms and conditions that may be non-standard to contract, notifying and reviewing with National Account Managers and Legal as appropriate; and review Customer's ANSC revenue to ensure accurate bookings
- Daily communication with the sales team on Customers' requests, price changes, new proposals, agreements/addenda status. Participate in NAM meetings/conference calls/customer visits to discuss account status and any updates with our current and new products as needed for the account. Utilizing knowledge and experience, act as subject matter expert or “go to” person for other Support Specialists, National Accounts Sales Managers and management
- Four (4) to five (5) years in commercial/ national account sales and/or support with proven success in a Customer sales and/or service environment
- Advanced level of written and communication skills with emphasis in phone interactions and strong problem resolution skills
- Proficient in MS Office with strong emphasis in Word, Excel and Outlook
- Excellent written and verbal communication skills coupled with demonstrated judgment skills
- Knowledge of Jonhson Controls systems to include ADMIN/CARMS, FSMS, BAAN and MasterMind
- Broad proficiency in customer relations, presentations, sales motivation
- Strong product knowledge of integrated systems and security industry required
7
Senior Sales Support Specialist Resume Examples & Samples
- Provide Direct Digital Control technical support, sales aids, engineering functions (valve schedules, Variable Frequency Drive specification take-offs, Direct Digital Control take-offs, etc.) and marketing deliverables (tools, data, promotion, etc.)
- Perform pre- and post-sales activities with the customers and sales executives including selling versus competition, new product introductions, overcoming objections, VFD specifications and start-ups, lead qualification, and other related activities
- Assist sales executives with bid documentation (plans and specifications) and qualifications by completing and reviewing necessary bid forms
- Support sales executives by conducting field visits that may include joint sales calls to customers and specifying engineers, technical training sessions, product presentation, and other related support functions
- Assist sales executives with customer quoting process including job take-offs, competitive pricing and product selection
- Coordinate with other division departments to resolve issues with customers and retain high satisfaction levels
- Complete special projects as assigned by management
- Manage special processes including quoting, ordering, order status maintenance, and billing
- Provide mentoring and development to lower level Sales Support Specialists
- Assist Project Manager with by defining product delivery on new applications and competitive offerings
- Required experience: Experience in a similar technical role supporting sales teams that provide customers with a similar level of technical products and services
- Preferred education: Bachelor’s Degree in Mechanical Engineering
- Preferred experience: Direct Digital Control field sales with end users and/or contractors of applied product(s), customer support and/or marketing experience in the Direct Digital Control industry; knowledge of HVAC industry products, applications, distribution channels, company processes, and Direct Digital Control competitors
8
Senior Sales Support Specialist Resume Examples & Samples
- Must be able to determine root cause and resolution of issues in a timely manner
- Troubleshoot/download/and update terminals
- Assist with Software/Gateway/VAR questions/issues
9
Susquehanna Commercial Finance Senior Sales Support Specialist Resume Examples & Samples
- Prepare documentation accurately and in a timely manner, working closely with legal department
- Notify sales representative of transaction status updates
- Contact vendors and/or clients, as necessary
- Mentor staff members and new hires
- Ensure Service Level Agreements are met with regard to client service for both internal and external clients
- Documentation Preparation
- Bachelor’s degree, or equivalent education and related training
- Seven years in the leasing/financing industry experience, including an understanding of complex lease/loan documentation, pricing, structure and corresponding tax structure
- Knowledge of Aspire and LeasePlus
- General problem solving skills
- Understanding of UCC requirements and appropriate filing procedure
- Prioritize workflow with an emphasis on attention to detail
10
Senior Sales Support Specialist Resume Examples & Samples
- Ability to research, organize and present information in various formats
- Experience analyzing data with the ability to summarize information clearly and concisely
- Ability to multi-task, strong time management skills with ability to prioritize multiple projects at a time
11
Senior Sales Support Specialist Resume Examples & Samples
- Bachelors degree required; Masters degree desirable
- 5+ years of relevant sales / marketing / process experience with a track record of delivering successful results and proven operations support
- Demonstrated success in project lead roles
- Microsoft Office advanced skills; Access, Excel, Project and PowerPoint
- Highly energized, self-starter, capable of working multiple projects
- Strong communication skills, implementation skills, ability to work with various functions
- Intermediate CRM experience; Salesforce.com or Seibel preferred
- Collaborative approach to team projects; ability to work well with others and produce quality work under pressure situations
- Ability to adapt to and embrace change
- Ability to work in a matrix organization; proven ability to work within large, diverse teams
- Ability to work across a global resource base
- Strong Aerospace business acumen, product knowledge, and customer knowledge
- Developed time and resource management skills
12
Senior Sales Support Specialist Resume Examples & Samples
- Process inbound RFP, RFI, and RFQ requests and analyze to determine specific customer requirements
- Execute proposal/presentation services with high quality and in line with production timeline
- Maintain department production reports and schedules
- Provide response to client following direction and with support of supervisor
- Maintain content database of proposal Q&A's specific to the HT Group and provide information from the database to Sales/Marketing personnel as requested
- Monitor proposals for accurate content and timely completion and shipping
- Create proposals, presentations, and sales collateral using relevant business software; ensure content is consistent with CoE and Marketing guidelines
- Conduct follow-up with sales to determine final status of business development opportunities
- Provide logo files, graphics, and photography support including resizing, electronic filing and the organization of image and graphic files
- Apply technical writing skills, if applicable, to customize proposals to industry
- Maintains centralized Sales Support Mailbox and Help Desk by responding to emails promptly, answering 1-800 # and checking and responding to voice mail
- Manage the Industry Group’s Sales Department Sharepoint portal
- Manage special projects as needed such as collateral development, training manuals, list management, data collection, and surveys
13
Senior Sales Support Specialist Resume Examples & Samples
- Solutions may include construction, installation, operation and maintenance of distributed energy sources and associated infrastructure such as battery storage, Combined Heat & Power and traditional gensets, solar PV, and other efficiency upgrades
- Contracting and structuring methods for Solutions may include financing such as in the form on Energy Performance Contracts and long term support such as Energy Services Agreements
- It is expected that the role will work in close collaboration with our energy supply and wholesale teams to ensure we can offer the customer a truly turn-key energy project approach; including structured energy supply, demand response participation and renewable credit purchasing
- Act as a knowledgeable liaison between the sales originators, customers, commercial teams and engineer / operations departments to resolve customer pre-Sales issues
- Collect and coordinate responses to RFP and other associated leads and requests for information
- Collect and verify Power and Natural Gas usage, demand and other information
- Produce ad-hoc customer reports, presentations and proposals in the pre-sale process
- Initiate and coordinate accurate and timely internal and external paperwork for projects, including registrations, filings and other required documents
- Provide expertise in the use of CRM and pricing systems
- Adjudicate and approve credit for small customers via utility invoice review and internal pay history review, initiate and track credit approval for larger customers via internal stakeholders
- Remain current on competitive and market conditions. Provide input on market activities to the appropriate marketing and management personnel
- Represent DE at customer/broker/industry events
14
Senior Sales Support Specialist Resume Examples & Samples
- Drive Sales and Growth via Support of the Sales Incentive Program (SIP) for Aerospace
- Bachelors’ degree required
- 2+ years of relevant sales / marketing / Incentive Plan experience with a track record of delivering successful results - Additional Experience a Plus
- Six Sigma Greenbelt trained/certified a plus
- Demonstrated success in data analysis, customer support, and willingness to learn new processes
- Intermediate CRM / IT automation experience; Salesforce.com
- Microsoft Office advanced skills; Word, Excel, Project and PowerPoint
15
Senior Sales Support Agent Resume Examples & Samples
- Educated to ‘A’ Level standard or equivalent
- Minimum of 3 years’ experience in airline sales support or travel agency role or similar commercial role
- Excellent knowledge of Airline Reservations & Ticketing
- Working knowledge of Corporate, Leisure and Consolidator Markets
- Good knowledge of IT and Net/Group Ticketing
- Proficient in all MS Office applications including Word, Excel and data and statistical presentation
- Fluent in written and spoken English and Greek
16
Senior Sales Support Specialist Resume Examples & Samples
- Researches and provides resolution to contract specific questions and business issues and facilitates finding alternate solutions
- Prepares and/or reviews required letters, memos and documents
- Maintains a variety of data files and records
- Principles, practices, and procedures of commonly-used concepts that govern personal life insurance and/or annuities
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
- Effectively gather all relevant information in order to analyze and research business issues in order to make decisions
17
Senior Sales Support Specialist Resume Examples & Samples
- Pro-actively work on improvements of SFDC platform as business / sales requirements grow / change
- Support Sales Incentive Plan Management for diverse Sales Channels
- Global Account Coverage and Opportunity management in SFDC
- Participate in process improvement initiatives, driving innovation, systems design, automation, deployment/training and process streamlining
- Support Sales Reviews & Gap Closure analysis weekly/bi-weekly
- Support functional processes and tools, specifically Salesforce.com, Xactly, Wave Analytics, and others as needed
- Providing Leadership across CBTs, Finance, M&PM, and Demand Management to drive Linkage of Critical Sales and Market Data into key Business processes
- Maintain Data Integrity of Customer Relation Management (CRM) System – SalesForce.com
- Special projects, data mining etc
- Management of key Leadership Sales Reporting and Metric Development, which includes but is not limited to
- Intermediate CRM experience; Salesforce.com preferred
18
Qr-senior Sales Support Agent Resume Examples & Samples
- Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
- Contribute in managing distribution channels and database for the sales team, be local CRS contact person
- Use of analytical tools to generate market share, revenue and sales data
- Tracking and reporting of ROI on advertising, promotions, sponsorships and sales activities
- Use and administration of sales activity management software/system
- Coordination and submission of annual marketing activity plans and budgets
- Maintain records of all fare approvals and corporate contracts for future reference and audit purpose
- Provide maximum technical support of the sales force to ensure increased awareness of Qatar Airways products and services
- Handle inquiries, problems encountered by the corporate/agent and liase with relevant department of head office, if required
- Research and analyse individual markets and place QR in very visible in the market and secure maximum market share of traffic on QR network
- Monitoring systems/key accounts intranet for content/QR presence/competitor activities
- Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports
- Prepare travel agency and corporate fare updates, policy changes, product updates and distribute via electronic and hard copy
- Prepare flyers and updates fare circular to the trade and corporate accounts
19
Senior Sales Support Partner German Speaking Countries Resume Examples & Samples
- Supporting all steps of the sales process through deal origination, qualification, opportunity development and execution
- Supporting deal strategies and working across all client/prospect groups with leadership from Sales/Client/Business/Relationship Executives to manage the sales process for both new business and cross selling opportunities
- Interfacing with clients/prospects throughout the sales process
- Present knowledge and proven experience of the competitive landscape within the German speaking markets is mandatory
- Excellent German and English language communications skills (both written and oral)
- In depth knowledge of the full range of asset servicing products for long only and alternative asset types – particularly Private Equity and Real Estate
- Ability to analyse the competitive environment and formulate competitive strategies to outperform against competitors
- Highly detailed understanding of the sales process
- Strong client facing skills and experience working with clients and executives
- Ability to build strong internal and external relationships
- Strong presentational skills
20
Senior Sales Support Specialist Resume Examples & Samples
- Bachelor's Degree in Finance, Mathematics, Business, Marketing or similar
- Ability to problem solve and work quickly under pressure
- Fluent in English both verbal and written
21
Senior Sales Support Mgr Resume Examples & Samples
- Lead the Product Information, Sales Administration, Display Merchandising and Production functions, working closely with Creative Services to ensure consistent workflow and timely delivery
- Work cross-functionally with Brand Marketing and Creative teams to develop all in store merchandising aids and display materials – creative direction, display structure development/testing, display corrugate procurement and material inventory management
- Oversee Ideation, Creation and Sourcing of all Permanent Merchandising Fixture/POP Development
- Oversee the creation and mailing of all print materials, sell sheets, and new item sales kits to the Sales team
- Monitor and analyze monthly team service levels and performance results, to develop & recommend appropriate strategic action plans, designed to improve efficiencies and sales
- Manage the budget for all related Sales Support expenses
- Requires a minimum of 7+ years in a similar Sales Support position. Previous supervisory experience preferred
- Experience in consumer goods is highly preferred
- Strong leadership capabilities; ability to manage, motivate, and collaborate
- Must be able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Must have strong PC skills with the ability to work with various applications and Microsoft Office
- Ability to define problems, collect data, establish facts, and draw solutions
- Ability to provide creative direction and work cooperatively in a team environment
- Excellent organizational skills and ability to manage and follow through on projects and jobs
- The ability to multi-task and set priorities in a fast pace environment
- The ability to mentor and train others
- Bachelor's degree in business or related field required
22
Qr-senior Sales Support Agent Resume Examples & Samples
- Support sales/Commercial Manager with administrative, sales and marketing activities related to the Sales department
- Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
- Preparing Flyers, circular for the new policies and destinations, promo fares and son on and circulating in the market
- Continue updating the Data base in the station for both Agent and Corporate
- List of Agents prepared and assisting them for any clarification, revalidation, updating them with promotions, new destinations etc
- Liaising with CTO/AIRPORT/ and FFP enrolments and compiling data
- Other duties and responsibilities as requested by management
23
Qr-temporary Senior Sales Support Agent Resume Examples & Samples
- Provide all figures, preparation and thoroughly anticipate SSE requirements in all matters
- Update Qsales according SSE information
- As per SSE request submission of STK by following processes
- Know QR procedures and follow them
- A Bachelor's Degree with experience with a tour operator or an Airline
- Previous experience in a Sales agent role will be an advantage
- Proven experience with Amadeus
- Strong MS Office skills - Word, Excel and Powerpoint
- Excellent verbal & written communication skills (French & English)
- Insert practical and technical knowledge needed including management skills
24
Senior Sales Support Leader Resume Examples & Samples
- Deliver the revenue AOP for a set of accounts across Productivity Products, Embedded Products and WFS sales organizations
- Accurate forecasting of quarterly revenue. Identify, generate and close New Business Opportunities (NBO’s) in line with the business strategies. Manage the qualifying of leads from various campaign sources
- Developing an MOS that allows full and regular review of the team and their individual and collective performance. This will include; creating and maintaining accurate job profiles, working with individual contributors setting SMART objectives, carrying out regular 121 performance feedback discussions and perform annual appraisals
- Assessing training needs and and designing a departmental MRR to capture key talent
- Positively manage and develop a team of Inside Sales people, Lead Specialist and Campaign Executors/Tele-qualifiers
- Collaborating with departmental Team Leaders and other key stakeholders to redefine processes if required using the VSM, UDO approach
- Ensure that individual contributors have clear standard work patterns outlined and know what the daily, weekly tasks are that need to be completed
- Implemented the HOS elements and be the driver to be an HOS Gold COE
- Set up a world class Sales Operating System (SOS) using the TAS methodology tools to deliver top tier growth rates
- Network across the HON organization to build a support network to ensure sustainable long term growth
25
Senior Sales Support, Shanghai, HIS, SPS Resume Examples & Samples
- Excellent on Excel, have good sense on data
- Have common business sense and logic
- Good at Powerpoint
- Fluency English in both writing & speaking
26
Qr-senior Sales Support Agent Resume Examples & Samples
- A Bachelor's Degree (preferably)
- Job-related experience with a tour operator/ travel agent or Airline (preferably)
- Previous experience in a sales agent role advantageous
- Strong MS Office skills
- Excellent verbal & written communication skills in both English and Dutch
27
Qr-senior Sales Support Agent Resume Examples & Samples
- Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
- Use analytical tools to generate market share, revenue and sales data
- Tracking and reporting of ROI on advertising, promotions, sponsorship's and sales activities
- Handle inquiries, problems encountered by the corporate/agent and liaise with relevant department of head office
- Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Ariways network
- Monitoring systems/key accounts intranet for content/Qatar Airways presence/competitor activities
- Make and confirm reservations for passengers where necessary, record and process reservations made by phone/fax/email
- Job-related experience with a tour operator or an Airline (preferably)
- Excellent verbal & written communication skills in English
28
Senior Sales Support Specialist Resume Examples & Samples
- Three (3) + years of management experience
- Five (5) + years of related sales/ Pre-Sales experience
- Five (5) years+ Project management or operations experience
- Experience with balancing short term results with long term strategy
- Graduate Engineer from reputed institute
29
Senior Sales Support Specialist Resume Examples & Samples
- 2 + years experience in wireless industry
- Knowledge of the inventory and order fulfillment processes
- Sense of urgency in meeting customer commitments
- Ability to pass criminal background check and drug test
- Ability to work extended hours, including evenings and weekends and holidays The successful candidate will be able to perform the following with or without reasonable accommodation
- Ability to work extended hours, including evenings and weekends and holidays
- Experience in OPUS, Oracle Inventory Module, Telegence, and Compass
30
Senior Sales Support Specialist Resume Examples & Samples
- Bachelors Degree in Engineering (Preferred Mechanical) or Economics
- 5 years experience in product development in the automotive industry
- 2+ years experience in managing complex projects with multiple goals of time, cost and quality
- MS Project or SAP PS (Project System) experience preferred
- Financial acumen and should cost analysis
- Results and Metrics driven
- Languages: Fluency in English (German, French or Italian could be a plus depending on customer team supported)
- Leadership experience in a cross-functional environment, especially with managing a functional team with no direct line supervising relationship
- Integrative thinking and proven ability to understand project complexities in an industrial environment
- Previous customer exposure in automotive industry environment is a plus
31
Senior Sales Support Specialist Resume Examples & Samples
- Create and format Commercial Business reports using Excel and Access applications; utilize pivot tables, queries, complex formulas and macro functionality
- Work closely with the Project Management team to provide input as well as payment reporting on the Lodging & Institutions business segment and sales programs
- Process requests from the sales and management teams for mailing lists, customer reports and updates to customer account information
- Perform reconciliation of historical sales or billing data; determine exceptions, issue or trends
- Execute updates to customer account data inclusive of adjustments and billing transactions
- Identify, trouble shoot and facilitate quick resolution of operational and customer impacting issues that may arise
- Identify real and potential problems; provide alternative solutions
- Track and proactively work action items for projects. Provide status and escalation to management and business units
- Perform user acceptance testing (UAT), report all issues to IT and ensure appropriate resolution
- Create invoice requests in order to collect payment from outside entities
- Bachelor's Degree and at least 3 years relevant experience (Business Analyst, Operations, Finance, IT Support, etc.) required
- Ability to effectively operate within diverse and cross-functional groups
- Strong problem solving and analytical skills, including a qualitative and quantitative skill set. Technical aptitude is required. · Ability to work on a team and share ideas and knowledge required
- Demonstrated ability to analyze complex issues and design appropriate solutions
- Ability to accommodate change and adapt accordingly
- Excellent communication skills, including ability to tailor communication to audience to achieve desired results
- Experience with public speaking and presentation skills
- Proficiency in standard MS Office applications
- Experience with MS Access or alternate RDBMS required
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Qr-senior Sales Support Agent Resume Examples & Samples
- Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Airways network
- Relevant vocational, Tertiary or Trade Qualifications. Bachelor's degree (preferred)
- Excellent verbal & written communication skills in English & Finnish
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Senior Sales Support Specialist Resume Examples & Samples
- Bachelor’s Degree in Chemical Engineering or a closely related engineering discipline is required
- Minimum 5 years’ experience in an engineering, sales support or technical service oriented role in the refining, petrochemicals or gas processing industries is required
- Technical understanding and experience with refinery technologies, and Platforming and Isomerization technologies in particular, is considered ideal
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Qr-senior Sales Support Agent Resume Examples & Samples
- Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve revenue, yields and market share
- Contributes in Managing distribution channels and database for the sales team, be local CRS contact person
- Tracking and reporting of ROI on advertising, promotions, sponsorships, and sales activities
- Maintain record of all fare approvals and corporate contracts for future reference and audit purpose
- Provide maximum technical support to the Sales Force to ensure increased awareness of Qatar Airways products and services
- Maintain customer database of travel industry, wholesalers, consortiums, SME accounts, corporate account
- Handle inquires, problems encountered by the corporate/ Agent and liaise with the relevant departments at head office, if required
- Research and analyse individual markets and place Qatar Airways in a very visible in the market and secure maximum market share of traffic on Qatar Airways network
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Senior Sales Support Agent Resume Examples & Samples
- Actively manage a dedicated agent portfolio via a pre-defined outbound call plan in order to develop and grow the revenue generated via these accounts and ensure that the set objectives are achieved. Research accounts , identify key players and generate interest by informing these accounts about Emirates services and products
- Analyse sales performance and opportunites of the dedicated accounts on periodic basis by using the standard reports (flown revenue, MIDT, Accelya, etc.)
- Develops and maintains database of retail and home based travel professionals and ensure that constant contact is kept with these accounts
- Maintain all contacts and call activities in salesforce.com in order to guarantee transparency of sales initiatives
- Sourcing news sales opportunities through inbound lead follow-up and outbound telesales and emails including company information . market requirements ,product needs and analysis
- Support the Regional Sales Direcotr and the regional sales team with various administrative tasks not limited to contract set-up, administration of events and other admininstrative tasks
- Manage invitation process of the sponsorship activites within the assigned territory and ensure that company standards and processes are followed
- Maintains rapport and works professionally with client , suppliers, vendors and third party companies
- Supports and assists with CRM tool ( Sales Force ) activity and pipeline development within Sales Force with status updates
- Proven Inside sales experience and knowledge of travel industry processes
- Good understanding of GDS systems and CRM systems (salesforce.com)
- Sound knowledge of MS Office product suite including Excel and the usage of Pivot Tables in MS Excel
- Ability to multi-task, prioritize , and manage time effectively and achieve results
- Able to build strong client relationships
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Senior Sales Support Administrator Resume Examples & Samples
- Assisting in the deployment of appropriate strategies to retain and grow revenues for designated key partners
- Providing bibliographic data to channel partners, including new book title spreadsheets and book title restriction data
- Managing our inside sales accounts, including UK schools
- Implement key initiatives at channel partner level, acting as the central McGraw-Hill Education contact for all queries and operations regarding the channel
- Working closely with our Academic and Enterprise sales teams to ensure the most suitable product solution is matched to customer needs
- Regular submission of revenue forecasts and pipeline to inform business decisions at sales, marketing and product level