Senior Manager, Transformation Resume Samples

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IP
I Parker
Imogene
Parker
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Chicago
IL
+1 (555) 656 8912
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Chicago
IL
Phone
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Experience Experience
Dallas, TX
Senior Manager, Transformation
Dallas, TX
Romaguera-Mosciski
Dallas, TX
Senior Manager, Transformation
  • Proactively identify new opportunities and risk mitigating actions to further enhance the value capture of work streams
  • Manage end-to-end process from initial ideation phase through completion. Guide business partners towards achievement of relevant timelines and milestones
  • Initiate, develop and drive project plans for Reebok Brand Transformation across the organization
  • Design, prepare and facilitate results-oriented alignment meetings against key milestones of Reebok Brand Change plans
  • Facilitate communication activities with relevant stakeholders ensuring alignment with key milestones
  • Collaborate closely with Finance to deliver against the identified value captured for Reebok
  • Build strong, high integrity business relationships with key internal and external stakeholders, challenging upwards as well as downwards the status quo
Philadelphia, PA
HCM Transformation Senior Manager
Philadelphia, PA
Erdman LLC
Philadelphia, PA
HCM Transformation Senior Manager
  • Support the development of cross business relationships and develop ways of working across the EMEA Customer Success Organisation
  • Support the growth and development of the CAS team across EMEA and development of team members on an individual basis
  • Work with our customers to identify the business drivers and objectives that are core to their business case
  • Support the development of Cloud Adoption thought leadership and articles for marketing internally and externally
  • Conduct assessments of Cloud Adoption and Value realisation and provide options and recommendations to further deliver value from the Oracle Cloud solutions
  • Build networks across Oracle to broaden the take-up of CAS services, helping to achieve a goal of CAS being integral to every consulting services deal
  • Support the development of assets and collateral for use across our project delivery and sales support activities
present
Dallas, TX
Digital Transformation Senior Manager
Dallas, TX
Denesik Inc
present
Dallas, TX
Digital Transformation Senior Manager
present
  • Provide ongoing strategic and operational guidance to support new business activities and existing client relationships
  • Take responsibility for owning and delivering a specific sales target for a set of clients
  • Provide strategy development and solution development to support new business activities and existing client relationships
  • Support the delivery of client work
  • Actively originate, shape and sell digital opportunities with our clients
  • Help develop the go to market strategy for client accounts along with the client teams
  • Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Webster University
Bachelor’s Degree in Related Field
Skills Skills
  • Strong interpersonal and customer service skills with demonstrated ability to manage and influence people, processes, and customer relationships
  • Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
  • Excellent presentation, communication (written and verbal) skills
  • Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead initiatives
  • Ability to recognize interdependencies of process and how changes impact overall integration efforts
  • Ability to plan and execute projects that impact mission, goals and objectives
  • Demonstrated proficiency in consultative skills when addressing complex inquires from internal and external partners
  • Ability to maximize resources to accomplish all key metrics
  • Strong multi-tasking capabilities
  • Strong integrator skills
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15 Senior Manager, Transformation resume templates

1

Senior Manager Transformation Resume Examples & Samples

  • Lead the development of strategies which leverage scale to realize operational / financial synergies across the 4 business segments (TD Insurance, TD Wealth, TDCT and TD America’s most convenient bank) supported by the Phone Channel
  • Implementation of NA Phone Channel (NAPC) strategic roadmap, working in partnerships with key partners within NAPC and across the broader Organization to deliver identified benefits to the enterprise
  • Development and execution of the NAPC global outsourcing and consolidation work streams
  • Plan, manage and initiate activities in alignment with and contributing to the organizational transformation strategy, identifying and proactively managing the significant complexities of integrating multiple LoB across provincial, state and federal lines
  • Engage business leadership to gain agreement on strategic change management in the achievement of business / channel objectives
  • Lead the development and delivery of initiative level presentation material
  • Effectively influences multiple stakeholders while understanding the uniqueness of business Climate and Cultures across business segments
  • Work with various partners across product and multi-channels to develop strategic recommendations, with an eye on medium and long term opportunities. Prioritize accordingly based on the needs of the business
  • Work closely with internal partners to ensure alignment with recommendations put forward
  • Manage the interdependencies of multiple project activities in various phases of implementation to ensure alignment with NAPC strategy and objectives
  • Strong leadership, relationship management and interpersonal skills
  • Analytics and strong business acumen
  • Able to effectively engage stakeholders and business partners to achieve results
  • Ability to take control of issues and mange them to resolution in a highly complex, multi-stakeholder environment
2

Senior Manager, Experience Transformation Resume Examples & Samples

  • O Product Strategy & Planning
  • Strong critical thinking and problem solving skills, with an ability to understand broad concepts, identify connection points and gaps, and establish product strategies that align with the broader vision and support Guest and business strategies
  • Demonstrated analytical and technical skill set, with an ability to synthesize and analyze product-related data across an array of sources (e.g. Marketing, Consumer Insights, Industrial Engineering, etc.), to evaluate product effectiveness
  • Extremely strong communication and presentation skills, with an ability to influence senior leadership by developing and clearly framing up options, analysis and recommendations
  • Strong organizational skills with an appropriate balance of attention to detail and agility to deliver in a fast-paced environment
  • Demonstrated ability to lead collaborative, cross-functional project teams with a wide range of stakeholders and key partners
  • Experience supporting an operating environment, with a focus on ensuring that strategies are sound and viable from an Operations and Team Member perspective
  • Expert knowledge of large scale transformation initiatives
  • Experience integrating marketing and experience technologies
  • Experience in project team leadership and large scale program planning and implementation
  • Expert at stakeholder and partner management
  • Experience in executive communication relationship building and decision making
  • Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply
  • Demonstrated ability to define and execute strategic initiatives
3

Senior Manager Hub Transformation Readiness Resume Examples & Samples

  • Strategy Development support
  • Completes End-to-End reviews to establish country readiness prior to integrations or target operating model implementations; and, identify opportunities to close gaps
  • Support capacity & financial analysis to identify most effective operational models for all key & supporting models and processes to ensure vision accomplishment
  • Continuously identify opportunities to improve processes, structure and or technology for the target operating model ensuring payments operations vision, compliance, regulations and customer needs are met
  • Plays a supportive role and builds relation link between new Hub or Centre of Excellence and International Banking, extending involvement of the appropriate areas/departments to successfully integrate and meet immediate strategic goals
  • Provides guidance and support on local issues and ensures BNS policies and procedures are implemented in line with the approved timeframes
  • Takes initiative and is a self-starter in terms of pulling the various functional groups together in order to define and evaluate potential issues
  • Lead the implementation in detail of the target operating model defined/approved for the targeted Hub
  • Ensure implementation & use of tools to support decision making
  • Lead continuous improvement initiatives through process analysis and reviews aligned to target operating model to achieve operational efficiencies, cost reduction and or reduce risk while maintaining or improving overall customer experience
  • Ensure implementation of guides, manuals, process & procedures, SLAs with internal or external parties and create periodical performance reports
  • Stay current on best practices on area of expertise transferring knowledge as appropriate to ensure competitiveness
  • Train local teams and ensure understanding of target operating model and governance framework
  • Support report prototyping and KPI alignment to customer promise and ensure standardization across International Banking to monitor and measure process effectiveness
  • Develop effective relationships
  • Card issuing Products
  • Country Heads and Staff in the countries
  • Operational Risk, Legal and compliance
  • Third parties vendors and associations (Visa, MasterCard, others)
  • Self-starter – the incumbent must be able to lead workshops and help formulate requirements, options and solutions with an ability to get things done through others; able to identify proactive, innovative solutions to meet the changing needs of the business
  • Customer Focus – understand customer perspective when developing requirements and ensuring fit for purpose customer friendly solution are designed
  • Fluent written and spoken language skills in English are necessary. Spanish language capability mandatory
  • Exceptional financial, quantitative, analytical and presentation skills are necessary
  • International Card Operations experience an asset, specially on Fraud Operation
  • Available for periodic peak work periods -after hours, weekends
4

Senior Manager, Transformation & Engagement Resume Examples & Samples

  • Project & Initiative Change Mgmt. & Communications:Oversees team responsible for integrated Change Management and Communications planning and delivery for all large-scale ECDA initiatives and projects, including ID&A, ensuring alignment with Change Management strategies and delivery approaches
  • ECDA Communications & Events:Oversight of internal and external communications and events strategies, plans and rollouts in alignment with CAPA
  • ECDA Management Routines :Sets the structure to enable EDCA interactions at Senior Manager & Above levels
  • Executive Support:ECDA representation on AAAC and BARAC councils to support partner engagement and communications
  • Transformation Strategy & Roadmap: Collaborate with the program / project managers to develop aggregate-level transformation approach and roadmap of the assigned programs, projects and initiatives to enable informed executive decision-making when mapping out change
  • Executive Communications & Reporting - Messaging ECDA's Value Proposition:demonstrate strategic leadership within EDCA among executives and senior business partners, delivering consistent and simplified messaging with one consistent voice; prepare executive communications, reporting and strategic briefing material for ECDA leadership team
  • Enhanced Partnership Interaction Strategy and high level interaction processes: assess current state partner interactions and processes. Refresh interaction models and process deliverables to enhance partnership engagement and build the ECDA brand
  • People management: perform HR functions such as career development, performance reviews, and other ongoing management activities in relation to the permanent staff within the ECD&A Change Management group
5

Digital Transformation Lead-senior Manager Resume Examples & Samples

  • Ten+ years’ experience in consulting and/or start- ups and/or digital agency environment
  • Good understanding of digital strategy and business execution via technology enablement
  • Must know digital and using digital for a competitive advantage
  • Must have experience creating a digital business or product for the very first time, such as
6

Senior Manager, Organization Transformation Resume Examples & Samples

  • Proven experience influencing Senior Leaders and across levels and cultures
  • Knowledge and understanding of organizational change theory, process facilitation, organizational design, succession planning, etc
  • Advanced consulting and facilitation skills
7

Senior Manager RC Transformation Resume Examples & Samples

  • The role holder will have direct or indirect control over formulation and implementation of the strategic plan for a CD FCC team aligned to a region. The role holder will need to present global programs into their region and manage the impact. The role holder must have a detailed understanding of Group strategy and the challenges and risks that the Group faces. The role holder supports the Global Head of Change Delivery, FCC as necessary in overcoming challenges and mitigating the impact of such risks
  • Outstanding understanding of HSBC Group structures, values, behaviors, processes and objectives
  • Outstanding knowledge of GCD and GCD Risk, preferably financial crime compliance – functionally, operationally and financially
  • Proven experience of positive, challenging interactions with senior managers across the Group
  • Proven ability in working across multi-disciplinary and multi-cultural diverse work environments
  • Proven ability in successfully designing and implementing large-scale, complex global / regional change initiatives
  • Successful experience in developing and retaining critical talent and building an effective leadership team
  • Direct experience in managing complex FCC programs are an added advantage
  • Competence at the highest level in having a Global Mindset, Customer Empathy, Decision Making ability, the desire to achieve excellence, collaboration, Commerciality, Impactful Communication, Leading self and others, tracking, reporting and governance, stakeholder management, and consultancy
  • Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
8

Senior Manager L&D & Transformation Initiatives Resume Examples & Samples

  • Work with the L&D Global Lead to provide leadership and oversight for the coordination of strategic initiatives including day to day program management
  • Collaborate with key internal and external stakeholders on specific development needs and requirements followed by the design, development and roll out
  • Serve as the main point of contact with regards to project deliverables, milestones and executive reporting/dash boards
  • Foster partnerships within the lines of businesses (LoBs) to enhance value-add capabilities
  • Integrate effective and impactful change management into the CoE program design and implementation
  • Act as an advisor and consultant with the view to aligning overall CoE strategy and execution with corporate transformation
  • Be an active advocate for out of the box thinking and use of innovative/visual design frameworks and implementation toolkits
  • At least ten years’ experience in learning and enterprise change/transformation
  • Proven experience with large scale program and stake holder management
  • Prior experience at a professional services firm ideally in the areas of accounting, consulting or advisory (corporate environment) required
  • Strong desire to continue learning new and innovative strategies for large scale transformation including familiarity with visual/design thinking
  • Experience with corporate L&D strategy and implementation required
  • Practical experience and knowledge of Microsoft Word, Excel, PowerPoint and Project
  • Proven experience with L&D development tools and change management frameworks. Knowledge of learning management systems a plus
  • Demonstrated knowledge and application of current and future trends in the Learning & Development industry
  • Ability to see the "big picture" scope of a project and make connections between that project and other organizational initiatives; ability to improvise quickly
  • A collaborative, team focused approach to all work; responsiveness to the needs of internal and external stakeholders; excellent oral and written communication skills
9

Senior Manager Agile Transformation Resume Examples & Samples

  • Responsible for leading in the implementation of large scale agile transformation in conjunction with IT, moving all relevant teams to full agile/SCRUM and product/domain working model
  • Building adidas working environment where continuous improvement of the development process is in focus and where everyone’s common goal is to deliver quality with speed
  • Facilitates agile adoption through organization through training and workshops ensuring agile best practice and methodology followed. Provide executive level coaching in Agile techniques and culture
  • Management and mentoring of agile coaches
  • Coaching of agile teams directly where required
  • Identifies areas of improvement and conceptualize methods on how to be more efficient across teams
  • Reporting of cross team performance and metrics
  • Establishes and actively contribute to the adidas Agile Communities
  • Ideally university degree in business administration
  • Min. 5 years professional experience in multi-national business environment
  • Min. 2 years management experience
  • 3+ years’ experience in agile/SCRUM execution
  • Ideally with agile certification
10

Senior Manager Omnichannel Transformation Resume Examples & Samples

  • Provide overall change leadership to ensure the successful delivery of change activities, with the objective of ensuring organisational readiness to accept and sustain the changes introduced by the Omnichannel program. Includes leadership of stakeholder engagement and management, communications, training and business transition activities
  • Lead the implementation of an integrated Change Management program to ensure consistency, alignment, and effective service delivery across the overall change effort
  • Develop business transition strategy and plan, then support business to achieve a state where an organisation can accept and embrace change, and imbed changes in a way in which they are no longer “changes”, but BAU activities. Ensure organisation is aligned correctly in terms of structures, roles, practices, processes and behaviours / culture
  • Advanced user of MS Office suite of products, as well as software in the learning & development space (e.g. articulate storyline)
  • Omnichannel project experience, knowledge of DTC business an advantage
  • University degree and/or commercial training in the area of Finance, Accounting, Economics, Marketing or Sales preferred
  • 5-7 years change management experience, proven experience leading change for omnichannel transformation programs
  • PROSCI Change Management certification desired
11

Senior Manager, Cmdb & Service Transformation Resume Examples & Samples

  • Responsible for contributing to the vision, strategy, and culture necessary to deliver a world class end-to-end service management capability
  • Define ITSM Service Transformation strategy around processes and tools and map to business value
  • Build and maintain a standard set of service delivery tools and processes that will provide the right level of governance, and that will contribute to client satisfaction
  • Responsible for contributing to the selection, development and evolution of all ITSM platforms and tools
  • Ensures that the organization is driving automation and lean processes into the delivery of services from the ITSM platform
  • Thought leader in the integration of the ITSM processes and tools to establish a common experience and consistent delivery of service management processes
  • Partner with leaders from Service Management and client organizations to understand their process improvement needs and develop enterprise solutions
  • Engages with cross-functional teams to prioritize and integrate process development and maturation, ensuring that the right talent is engaged and utilized at the appropriate level in order to achieve successful service delivery outcomes
  • Identify areas in Technology where processes can be improved, influence the leadership by defining the benefits and manage the end to end projects through implementation of the ITSM toolset
  • Be a leader in a culture of continuous improvement by identifying projects, initiatives & getting the customer or leadership engagement and deliver them
  • Producing regular and accurate service management reports and dashboards for IT leadership team
  • Provide oversight on the project management & operations for key Service Management efforts
  • Manage internal customer relationship with leaders across the technology organization
  • Coach & mentor team members, identify training needs to help their professional development
  • 4+ years of IT service operations experience with a minimum of 2 years as a manager
  • 3+ years’ experience working within the ITIL frame work and leading an ITSM tool and/or process team. Must be ITIL v3 certified
  • 3+ years’ experience working with enterprise service management tools like ServiceNow
  • Experience designing and implementing service management processes based on business and customer needs
  • Experience working with and leading remote and offshore team members
  • Experience successfully managing technology teams with desire to mentor and coach
  • Bachelor’s Degree in Computer Science or Information Technology Management
12

Digital Transformation GTM Senior Manager Resume Examples & Samples

  • Minimum of 5 years of experience in Tier One consulting firm, agency, or database marketing service provider with Fortune 500 clients
  • Workshop facilitation
  • Ability to thrive in an ambiguous/start-up environment as the business develops and scales
  • Understanding of broader CMO agenda and how digital fits within the overall marketing scope
13

Senior Manager, Transformation Resume Examples & Samples

  • High-risk programs
  • Transition of care programs
  • Readmission reduction programs
  • House calls and other post-hospitalization solutions
  • Clinically Integrated Network
  • Physician incentive programs
  • Best practice comprehensive health assessment programs
  • Reporting and analytics
  • Leading market clinical/operational performance improvement efforts
  • Ability to plan and execute projects that impact mission, goals and objectives
  • Ability to recognize interdependencies of process and how changes impact overall integration efforts
  • Strong interpersonal and customer service skills with demonstrated ability to manage and influence people, processes, and customer relationships
  • Demonstrated proficiency in consultative skills when addressing complex inquires from internal and external partners
  • Strong multi-tasking capabilities
  • Excellent presentation, communication (written and verbal) skills
  • Minimum of 3-5 years’ business operations experience required
  • Working knowledge of Microsoft applications (Word, Excel, PowerPoint)
  • Knowledge of medical billing and office automation software
  • Interviewing and interpersonal skills
14

Digital Transformation Senior Manager Resume Examples & Samples

  • Work with Accenture Interactive Industry leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for digital initiatives and play the role of a trusted advisor
  • Develop global digital and multi-channel digital marketing strategies for Accenture Interactive clients including leading the team performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy
  • Be a thought-leader in Digital Industry challenges, trends, solutions, economics and related qualitative & quantitative aspects, and help Industry Leads in creation of a digital value architecture for your industry
  • Develop requirements to ensure that digital marketing vision and recommendations translate to (and leverage) Accenture Interactive assets, products and services
  • Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level
  • Provide ongoing strategic and operational guidance to support new business activities and existing client relationships
  • Originate, qualify, and close new opportunities for Accenture with our clients across our digital services, including digital strategy, content management, campaign management, multi-channel analytics, user experience, and e-commerce/omni-channel commerce
  • Business Operations accountability: Ensure smooth, on-time, on-budget delivery of services to our client while ensuring sound commercials for Accenture
  • Travel: Required
  • Minimum of 5 years of leading large scale strategy engagements or strategic account management experience with major brand
  • Minimum of 8 years of digital business, eCommerce and digital marketing consulting experience
  • MBA from a leading business school
15

Digital Transformation GTM Senior Manager Resume Examples & Samples

  • Someone with a keen eye for what your customers want, how they behave, what their preferences are and how digital fits in
  • You are insight-driven, experience/design-driven, value-driven and solution-driven
  • An architect who designs digital products, services or solutions to address your customers’ needs
  • You can design new digital ventures, mobilize them and know well how to fund them
  • Someone who can create a revenue plan, a marketing plan, a sales plan and digital operations playbook to commercialize the new digital business
  • And, one who will not hesitate in rolling up the sleeves to take lead of the new digital business for the client, if needed
  • Minimum of 8 years of experience in Digital Strategy, eCommerce, or Digital Marketing for a Top Tier consulting firm, digital agency or a Fortune 2000 company
  • Minimum of 5 years of leading large scale strategy/transformation initiatives
  • Core management consulting skills including
16

Senior Manager, Beverages Transformation Resume Examples & Samples

  • Lead development of market typology for North America Beverages
  • Conduct relevant analysis and develop insights to shape elements of new commercial strategy
  • Track success of the new strategy, provide problem solving support to field teams and revise implementation elements as needed
  • Develop presentation materials for senior leadership reviews of Transformation strategy, plan, and implementation status and support Strategic Business Plan (SBP) and Annual Operating Plans (AOP) development
  • Excellent written and verbal communication skills. Outstanding Powerpoint and deck writing skills
  • Excellent analytical skills. Strong critical thinking and problem solving skills
  • 2 years of post-MBA experience with strategy consulting firm preferred
  • Prior Consumer Packaged Goods experience preferred
  • Prior Commercial and/or Strategy experience preferred
17

Senior Manager, Transformation Resume Examples & Samples

  • Initiate, develop and drive project plans for Reebok Brand Transformation across the organization
  • Manage end-to-end process from initial ideation phase through completion. Guide business partners towards achievement of relevant timelines and milestones
  • Position, coordinate and align consistent processes and approaches to delivery aligned with Brand Leadership principles. Ensure best practices are shared across regions and headquarter functions
  • Build strong, high integrity business relationships with key internal and external stakeholders, challenging upwards as well as downwards the status quo
  • Design, prepare and facilitate results-oriented alignment meetings against key milestones of Reebok Brand Change plans
  • Collaborate closely with Finance to deliver against the identified value captured for Reebok
  • Proactively identify new opportunities and risk mitigating actions to further enhance the value capture of work streams
  • Enable fact-based decision-making, creating transparency through the creation of regular status and project KPI reporting
  • Facilitate communication activities with relevant stakeholders ensuring alignment with key milestones
  • Strong project and process skills
  • Ability to work under pressure; resilience
  • Positive and optimistic attitude
  • Solutions orientated, ability to be flexible and deal with ambiguous situations
  • Experience managing multiple complex international projects
  • Organizational Design and development experience would be an advantage
  • Strong analytical and conceptual thinking
  • Capability to reduce complexity and to identify / manage dependencies
  • Strong influencing and communication skills; a keen interest and desire to build connections among people that goes beyond support
  • International mind-set and English fluency
  • Strong integrator skills
  • A willingness to listen, observe and learn from teams and individuals
  • Global project management experience
  • University Degree in Business or related field
  • MBA in a field related to change or project management and / or process excellence is an advantage
18

HCM Transformation Senior Manager Resume Examples & Samples

  • Work with our customers to identify the business drivers and objectives that are core to their business case
  • Assess the customer’s readiness to mobilise their Cloud project and, eventually, own their Cloud solution
  • Define approaches and priorities for Oracle Cloud solution delivery
  • Lead and manage the assessment of business impacts – how the people, process, technology are affected as a result of Oracle Cloud solution implementation—and identify appropriate mitigations for impacts
  • Prepare & deliver high quality Cloud Adoption Strategy deliverables with minimal supervision, including but not limited to the Communication, Training and User Support Strategies
  • Support the development of Oracle Cloud governance across business and IT teams
  • Enable the customer’s own Cloud Adoption capabilities and provide support to business stakeholders; provide coaching; facilitate workshops and lead Cloud Adoption training sessions
  • Prepare business transition strategies and plans, including checklists to ensure business readiness for Cloud
  • Conduct assessments of Cloud Adoption and Value realisation and provide options and recommendations to further deliver value from the Oracle Cloud solutions
  • 8+ years’ relevant experience, encompassing
  • Management of large, complex multi stream business transformations
  • Stakeholder management up to and including C-Suite
  • Leading business change activities across multiple work streams within a programme, with minimal oversight
  • Business consulting project delivery for technology-enabled business change
  • Support of pre-sales opportunities and responding to requests for proposal and information including presenting to customer decision-makers
  • HR transformation
  • HR function / industry experience
  • Recognised University Degree in Business or HR Administration
19

Senior Organization Transformation & Change Manager Resume Examples & Samples

  • High-Impact Consulting- Consulting skills to affect behavior and movement of organizations toward measurable results
  • Assessment and Diagnosis - Execute a careful assessment and diagnosis process for the intake of COE work. Assess future state requirements and current state realities and identify gaps; determine the organizational dynamics at play; and target root causes and priority issues to address. Provide advisory services to leadership
  • Organization Readiness- Design and implement Organization Readiness activities, after assessing current state, and prepare for plan implementation
  • Change Management–Design and implement complex Change strategies and change plans based on the business changes needed and support leaders and their organizations to embody the necessary changes. Understand the dynamics of change, leverage specific procedures and programs to meet initiative or business change needs
  • Organizational Design—Support Organization Transformation and Change leads in creation of aligned organizational structures (business and functional), understand the impact of the state of the art technology, and establish models for governance
  • Process Consultation for Group Effectiveness- Build readiness for large scale change programs, conduct training occasionally and work with the key individuals and leadership teams to deliver group problem-solving and decision-making
  • Collaborate with the Global Change Process Lead to review and identify cutting edge programs such as Agile, Rapid and to develop an approach for implementation
  • Actively lead a Change network for the Change initiatives assigned to advance Super Users skills and competencies in leading change
  • Collaborate with key stakeholders - Partners with Human Resources Business Partners, Talent Managers, Human Capital Insights, Communications, Strategic Planning, Employee Assistance, the Global Change and Team Process leads, peer Consultants, vendors, and line clients, to understand needs, design holistic interventions, and implement reports for deliverables
  • Measure- Monitor and report on the effectiveness of the change efforts using common metrics and instrumentation established by the COE. Assess and adjust Change plans for improvements and enhancements to business and/or function initiatives
  • 10+ years of experience in Organization Development/Effectiveness and/or Business experience within the healthcare, manufacturing or consulting industries (8 years with a Masters)
  • Experience with alignment and intervention design, strategic change management work
  • MBA or Ph.D in Organization Development/Effectiveness
  • Managed large scale design and change in a global environment
  • Experience in development of Leadership Development programs
  • Executive Coaching experience
20

Senior Manager, SES Transformation Resume Examples & Samples

  • Strengthen relationships: Create sustainable solutions to individual employee challenges
  • Define Sutherland’s reputation: Ensure performance and service quality to guarantee customer satisfaction
  • Support the team: Remove obstacles that may be hindering individual and group progress; Demonstrate Customer Orientation; Build a Successful Team; Coach and Support
  • Take the lead: Lead the team contribution to the development of new end to end transactional administration activities and service level agreements; responsible for any project work relevant to the activities of the Shared Services Centre and appropriate to the grade, as requested by the Manager
  • Influence the lives of others: Develop, coach and mentor team representatives to build a high-performance culture; manage a team of HR Leads and Specialists to ensure the team meets its objectives: participate in the development and delivery; hire, terminate, promote, write and administer performance evaluations for assigned staff; effectively manage assigned staff using established company policies and practices
21

Eedigitalization Transformation Senior Manager Resume Examples & Samples

  • Recommended: MBA, or other Post Grade certification in relation to job position
  • Good knowledge of Excel, PowerPoint, Word, MS-Project, etc
  • 8 years Experience in telco industry or consulting firms
  • Project based working experience
  • Governance activities experience including, financial understanding
  • Demonstrable experience in multinational/multicultural projects
22

Digital Transformation Senior Manager Resume Examples & Samples

  • Actively originate, shape and sell digital opportunities with our clients
  • Help develop the go to market strategy for client accounts along with the client teams
  • Take responsibility for owning and delivering a specific sales target for a set of clients
  • Develop the business case for Digital opportunities
  • Work with clients and client teams to successfully grow our Digital footprint in key accounts
  • Minimum 7 years of business development and sales experience in the communications, media and tech sectors
  • Minimum 7 years of digital experience covering one or more of: digital commerce, digital strategy, digital marketing, content services, mobile applications, digital analytics
  • Consulting services experience or experience of selling in a consultative environment
  • MBA desirable but not required
  • Experience in structuring and developing compelling proposals