Senior Manager, Transformation Job Description
Senior Manager, Transformation Duties & Responsibilities
To write an effective senior manager, transformation job description, begin by listing detailed duties, responsibilities and expectations. We have included senior manager, transformation job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Manager, Transformation Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Manager, Transformation
List any licenses or certifications required by the position: PMP, CISA, CPA, CISSP, CISM, CRISC, CIPM, CIPT, APC, RICS
Education for Senior Manager, Transformation
Typically a job would require a certain level of education.
Employers hiring for the senior manager, transformation job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Finance, Accounting, Engineering, Management, Technical, Graduate, Education, Computer Science
Skills for Senior Manager, Transformation
Desired skills for senior manager, transformation include:
Desired experience for senior manager, transformation includes:
Senior Manager, Transformation Examples
Senior Manager, Transformation Job Description
- Exposure to the full procurement life cycle
- Writing, refining and updating program benefits profiles and undertaking regular reviews with Project Managers to assess the benefits and disadvantages arising in the course of programs
- Design, develop and sell the Vision – Collaborate on the development of transformational opportunities to improve the client experience by leveraging both technology opportunities and process simplification
- Collaborate with business partners and providing strategic insights though by business and subject matter expertise to inform applicable business partners on impacts resulting from planned transformational initiative
- Develop strong and effective relationships with key business partners ensuring a strong linkage and clear line of sight on upcoming transformational initiatives that will impact the BO&SS Operation centres
- Increased financial and customer benefits in the areas of cost, quality control, price and competitive value
- Accountable for understanding key business performance results relative to assigned initiatives and determining potential gaps, identifying appropriate course of action & partners to engage to close gap
- Support and enable automation and digitization programs this includes but not limited to participating in Agile labs
- Provide strategic insights and business analysis capabilities to ensure solutions will meet and exceed client and internal partner expectations
- Working with product and propositions teams to understand their requirements and turn them into a digital experience brief
- Preferred prior experience of finance systems implementation
- Bachelor’s degree, with Accountancy qualification and / or MBA preferred
- Prior experience forecasting and analysing credit business results and developing dashboards / highly effective management reporting
- Preferred experience across a broad remit of Finance areas potentially including FP&A, business case development, expense management, Controllership and balance sheet management / Treasury
- University degree in business management or related discipline, MBA graduate would be an asset
- Partner with the Portfolio Management to understand business strategies and support resource planning activities
Senior Manager, Transformation Job Description
- Liaising with project management team on delivery plan
- Overseeing front end development
- Presenting up to MD level
- Working with performance marketing team to pull together full e2e go-to-market strategy
- Working with technical teams to work on Digital Transformation deliveries
- Creating and driving business cases for investment in Digital
- Overseeing the Digital Sales optimisation programme
- Strong stakeholder management as you’ll need to actively engage with other teams across the business
- Strong influencing skills to maximise the team’s impact and performance
- Confident presentation abilities up to MD level
- Forecast BA resource needs for the portfolio
- Manage BA resource allocation
- Working as a Business Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects
- Minimum College graduate with extensive experience in Product Control
- Strong understanding of Product control infrastucture – P&L explanation and reconciliation and Valuation and Reporting
- Strong appreciation of IT systems, use of technology, Architectural design and delivering automation
Senior Manager, Transformation Job Description
- Strong web trading and commercial acumen
- Be able to manage ambiguity in a complex environment
- Be comfortable working in a high pressure fast-paced sales environment
- Create an environment of support and challenge to drive maximum performance
- Promote continuous development through regular coaching
- Experience in Digital Transformation programmes
- Experience working with testing programmes Adobe Target
- Leads the development of projects and resultant project plans related to the finance transformation initiative through project teams comprised of cross-functional team members
- On a CFO divisional basis, presents project plans, analysis, alternative recommendations, and cost benefit analyses to appropriate stakeholders, executives, senior management and the steering committees while leading the evaluation, definition and development of project parameters goals and timeframes
- Initiates and ensures the implementation of complex divisional projects within the major strategic program with the involvement of the key selected contributors
- 7 – 10 years of professional experience gained in consulting or outsourcing sector, with proven expertise in end to end Order-to-cash (OTC) area, either in consulting or process improvement roles, with exposure to operational and/or project management
- Design-led thinking and leadership of new product, market, and business model opportunities
- Experience leading value proposition design, market and competitive research, and in leading groups in workshop environments
- Demonstrated understanding of the adoption of technology and its impact to future operating models and organizational structures
- Demonstrated experience with Technology design and implementation
- Experience in data acquisition or extraction from enterprise systems such as SAP, Oracle, and PeopleSoft
Senior Manager, Transformation Job Description
- Provides the oversight and direction for process changes / improvements to support the central Shared Services organization and other divisions under the CFO
- Interacts with management in the development and understanding of strategies, determines and leads the initiative to develop the service levels and performance metrics to support the strategic direction
- Leads team responsible for analysis, support and process improvement for divisions under the CFO by identifying, evaluating, and implementing systems and procedures that are cost-effective and meet business requirements
- Oversees the establishment of project teams, assignment of responsibilities, management of system changes required for departmental support of new processes, facilitation of regular meetings in order to meet project goals and timelines while informing all appropriate personnel of department’s plans, programs and operations that affect their areas, and encourages feedback from all employees to increase productivity
- Identifies recruits, selects and manages project team members and provides oversight and direction to team
- Guide project personnel and stakeholders in the development and implementation of a series of specific initiatives to transform the end-to-end credit for Commercial clients
- Identify and facilitate enhancements to new/existing marketing programs for acquisition, growth, retention and cost reduction
- Oversight on KPIs and dashboards regarding incremental ‘share of wallet’, NIBT growth and impact on business partners from changes to rules and optimization initiatives
- Support change management deliverables to achieve future state vision for each competency
- Development and ongoing management of a roadmap governing the scope and timelines for the Next Best Offer capability build and roll-out
- Knowledge and understanding of organizational change theory, process facilitation, organizational design, succession planning
- Build and maintain close working relationships with key business and channel partners to understand priorities and challenges, ensuring that business and channel objectives can be addressed through effective customer experience strategy
- Facilitate a cross-business, cross channel program to identify, prioritize and drive solutioning for critical customer experiences and pain points
- Co-create and collaborate with customers, business and channel partners to design new experiences and influence existing experiences using data
- Lead the creation and execution of a customer experience performance scorecard and maintain an in-depth understanding of the impact of customer experience initiatives on key metrics/measures
- Lead a team of two managers
Senior Manager, Transformation Job Description
- Lead cross-functional teams through ambiguity, scarce resources, and multiple stakeholders to deliver on the growth agenda
- Grow collaborative working relationships with business partners, virtual teams and external agency partners to maximize capability development and strategies that will deliver objectives for marketing transformation
- Responsible for managing all risks to the Canadian Banking and Marketing & Channel Strategy business, including strategic, reputational, operational, market, and regulatory compliance
- Maintain effective relationships and routines with first, second and third line of defense risk, governance and control teams, and review, understand and action in a timely manner issues and trends highlighted in risk, governance and control reporting
- Apply leading practice finance and accounting transaction processing analysis in core finance areas Record-to-Report (RtR), Procure-to-Pay (PtP), Order-to-Cash (OtC) to design and implement new re-engineered processes in a shared services operating model
- Plans and implements extremely complex projects/programs (or multiple projects/programs) spanning across business areas where analysis requires evaluation of intangible variance factors
- Exercises independent judgement in developing methods, techniques and evaluation criterion for obtaining results
- Ensures strategic direction of projects/programs is in line and designs strategies for alignment with Company and business unit goals and objectives
- Broad knowledge of company products, functions, marketing and/or service policies and procedures
- Ability to operate at a strategic business level and fully incorporate business strategies within all projects/programs
- The role holder will have direct or indirect control over formulation and implementation of the strategic plan for a CD FCC team aligned to a region
- Advanced knowledge of change management and communications principles and project management methodologies
- Advanced facilitation, presentation and active listening skills
- Managing a team of 3 project managers, each responsible for delivering an improvement programme
- Completing diagnostic assessments of our offices to identify and quantify improvement opportunities
- Ensure projects achieve their operational and financial target