Inside Product Specialist Resume Samples

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G Walker

Grace

Walker

61662 Casimer Via

New York

+1 (555) 396 4922

61662 Casimer Via

New York

Phone

p +1 (555) 396 4922

Experience Experience

San Francisco, CA

Inside Product Specialist

San Francisco, CA

Reynolds-Nolan

San Francisco, CA

Inside Product Specialist

Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing complex Compute and Networking solutions
Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing complex peripheral solutions
Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing Service-related solutions
Resolves customer complaints by investigating problems, developing solutions, and always maintains the highest ethical standards by doing the right thing
1x1 Coaching and delivering classroom training
Responsible for selling the full catalogue of software, peripheral, networking, imaging and display products and services via telephone to Dell Clients
Develop pipeline by checking customer's buying history; suggesting related and new Dell offerings

Detroit, MI

Oem Inside Product Specialist

Detroit, MI

Boyer and Sons

Detroit, MI

Oem Inside Product Specialist

Provides pre-sales technical support during the sales process
Provides product or OEM specific expertise
Provides product or BU specific expertise
Manage complex quotes through a consultative engagement with customers
Acts as a technical resource to support the sales organization to meet and/or
Support rfp/bid response on complex enterprise solutions
Present the value of Dell's enterprise and OEM solutions to customers vi web conference, and occasionally in person at the customers site

present

Chicago, IL

Graduate Inside Product Specialist

Chicago, IL

Beer-Welch

present

Chicago, IL

Graduate Inside Product Specialist

present

Assists in the on-going technical education and development of the broader team
Work with sales team, sales management and support services sales specialists on account planning activity
Develop, implement and follow up on plans to ensure best in class performance for the programs that he/she is responsible for
Develop towards as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives
Provides product or business unit specific expertise
Attain targeted sales goals for assigned account set
Act as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives

Education Education

Bachelor’s Degree in Business

The University of Texas at Austin

Bachelor’s Degree in Business

Skills Skills

Desktop Virtualization sales experience with Dell Wyse, Citrix Xen Desktop/XenApp, VMware Horizon View, Microsoft highly desirable
Have an excellent ability to listen, speak, read and write in both English and Chinese
Industry knowledge i.e. competitive knowledge from either a sales or technical view
Involved in contract negotiation and possesses strong financial/business and pricing knowledge
Able to work, learn, achieve target and grow under pressure
Excellenttelephone selling and communication skill
Ableto work, learn, achieve target and grow under pressure
Richproduct knowledge on server and storage (like FC array, TBU, SAN, NAS andClustering etc
Builds relationships with customers based on knowledge of Dell’s technology, products, and services
Demonstrates good judgment in analyzing information to make routine decisions

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Inside Product Specialist Resume Examples & Samples

Achieve Quarterly ESG (Server, Storage and Switch) revenue Quota
Initiate and execute Quarterly sales plan and account plan
Initiate daily call plan to build and develop long term customer relationship
Understand customer requirement through professional question probing and provide valued Enterprise product and solution
Manage funnel and close the order
Improve Enterprise selling skill by scheduling self-paced study and participating ESG (Enterprise Sales Group) training
Transfer ESG selling skill to Inside Sales team and lead regional/team level ESG business
Deliver the best customer experience
Cantonese is must
7 years or above working experience in IT industry
4 years above working experience in sales or pre-sales engineer job
Excellent telephone selling and communication skill
Good at both spoken and written English
Able to work, learn, achieve target and grow under pressure
Rich product knowledge on server and storage (like FC array, TBU, SAN, NAS and Clustering etc.)

Inside Product Specialist Resume Examples & Samples

Work with sales and marketing team to prospect for new opportunities related to Dell Enterprise Hardware & Software
Generate pipeline opportunities by making customer calls daily along with account team
Work with marketing team to create and execute sales campaigns
Develop pipeline by checking customer's buying history; suggesting related and new Dell offerings
Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations
Assess competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities
Field and qualify sales leads that are generated from marketing efforts
Coach and mentor assigned inside sales team to increase overall Enterprise selling ability
Assist outside sales team with management and growth of pipeline
Maintain weekly activity report
Meet quarterly goals for opportunities generated
Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Coordinate the final hand off of opportunities to outside sales representatives
Update job knowledge by studying new product descriptions; participating in educational opportunities
Graduate with experience in IT Sales & enterprise products
Excellent communication & reporting skills
Work in a team environment and demonstrate strong leadership skills
Demonstrate ability to learn & adapt
Strong knowledge of enterprise hardware & software

Inside Product Specialist Powervault Resume Examples & Samples

Central point of contact for Powervault MD3xxx in Italy, Spain, Portugal, Greece with an expected workload split Italy (60%) rest of region (40%)
Responsible for supporting & help selling PV MD3xxx products and solutions through all Dell pathways as direct (through all Dell segments), indirect (reseller & distribution) and OEM
Supporting onsite technical and sales awareness and enablement activities in this region. Occasional travel required
Champion and support presales/sales activities
Educate and evangelize the Dell community and help develop the business around PV MD3xxx. Help to promote the brand and product awareness
Trains the Dell community on major product and solution updates either onsite or remotely via webcasts and inform them on news and important information about PV MD3xxx
Focal point for PV MD3xxx solutions for Big Data, Video Surveillance solutions, general purpose computing, HPC
Provides technical support and answers inquiries coming from PVTech and md3info community for the aforementioned countries to help close deals
Provide project forecast, report and deal closing information to MD3 team
“LIPriority”

Inside Product Specialist Resume Examples & Samples

Achieve Quarterly ESG (Server,Storage and Switch) revenue Quota
Initiate and execute Quarterly salesplan and account plan
Initiate daily call plan to buildand develop long term customer relationship
Understand customer requirementthrough professional question probing and provide valued Enterprise product andsolution
Improve Enterprise selling skill byscheduling self-paced study and participating ESG (Enterprise Sales Group) training
Transfer ESG selling skill to InsideSales team and lead regional/team level ESG business
Goodin English reading and writing
Bachelordegree or above
6years or above working experience in IT industry
3years above working experience in sales or pre-sales engineer job
Excellenttelephone selling and communication skill
Ableto work, learn, achieve target and grow under pressure
Richproduct knowledge on server and storage (like FC array, TBU, SAN, NAS andClustering etc
Experiencedin pre-sales or technical support engineer

Inside Product Specialist Ii So La Region Resume Examples & Samples

The candidate must be capable of organizing and extensively communicating within Dell and with Dell's customers
The individual in this position must be self-motivated and capable of working independently with minimal direction
Bachelor's degree or equivalent, Master or Post graduate Degree is a plus
Minimum of 3-4 years of Technical Sales or related experience, and 3-5 years of technical experience
Fluent in English and Spanish is essential, Portuguese a plus

Inside Product Specialist Resume Examples & Samples

Taking around 5-10 inbound phone calls
Making around 15-25 outbound calls to acquire and follow up
Email Management and correspondence
Inside sales role, which primarily takes requests via email or on an inbound phone queue and sells directly to the consumer
Responds to customer inquiries and build relationships with them
May direct customers to website or other company resources for information
Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs
Able to explain technical, industry, and market facts to position Dell as a competitive solution. Cooperates and collaborates with colleagues, cross-functionally, to support the sales process
Understands the administrative and operational requirements of the job
Demonstrates good judgment in analyzing information to make routine decisions
Follows up with occasional outbound calls
Bachelors or Associates Degree preferred
8-10 years of relevant experience or equivalent combination of education and work experience
Basic knowledge of the full range of 3rd party software technology, products, and services and is able to identify how these products and services align to customer needs
General industry and competitor knowledge
Basic customer relationship skills

Inside Product Specialist Iv Austin Resume Examples & Samples

Work with engineering, sales and marketing to define configurations and to begin Bill of Material building process
Manage all Quote activity with support of other CST members and Services team
Prepare orders for order entry
Manage and track margins for all orders, by ensuring proper costs are loaded
Forecasting globally
Managing customer requirements and activities required by CST to manage customer expectations
Provide reporting and analysis, as needed, to support responsibilities
Be involved in developing tools and customer deliverables (partner with DCS marketing) to make the proposal of new DCS solutions fast, easy and accurate
Work with engineering and integration partners to determine the best rack-level designs for power distribution, switching gear, etc
Working closely and collaboratively with CST members to support your customer

Inside Product Specialist Resume Examples & Samples

Achieve or exceed all elements of Quarterly Revenue & Margin sales targets )
Deliver training on all Dell enterprise products
Manage existing Pipeline, ensuring the right solution is created to meet customer’s requirements. To contribute and lead in moving opportunities forward
Challenge new pipeline, in order to increase software and peripheral detection, making sure ISRs are educated and customers obtain the right solution
Support ISRs with customers’ queries and calls
Execute Sales Campaigns accurately and promptly, providing the relevant feedback to Marketing and any other stakeholders
Communicate news & changes, such as product launches and promos, with the floor via floor huddles and Team meetings
Work closely and develop strong relationships with our Partners and distributors
Work closely with procurement and Sales Operations when required, in order to secure the best possible pricing and support throughout quoting and ordering process
Good knowledge of technical products, vendors, and families of technologies
Ability to engage across all stakeholder levels
Capability to manage own workload, work pro-actively, prioritize and work under pressure and within SLA
To have a good knowledge of enterprise products and software licensing
Target and sales driven
Show confidence in up/cross selling
Ability to build relationships with sales teams, sales support teams and distributors

Inside Product Specialist Resume Examples & Samples

Sales and/or Technical Sales experience
Technical background on IT solutions required
Strong drive for results, leadership skills and teamwork
Related industry or segment experience
Analytical skills required

Inside Product Specialist Resume Examples & Samples

At least 3 years working experience of IT technology
Excellent analytical capability on customer IT needs
Familiar with IT structure and software/networking product
Ability of solution offering to customers
Good social and communication skills, team player. Good customer relation and experience
Able to work under big pressure

Oem Inside Product Specialist Resume Examples & Samples

Provides product or OEM specific expertise
Responsible for selling a defined set of products and services
May own account sets and/ or be called into accounts as opportunities are

Inside Product Specialist Resume Examples & Samples

Role will focus on selling Tied and BSS services through the channel
Identify mid-tier Partners that can take advantage of Dell’s services portfolio to increase what they can offer their end users
Ability to understand new technologies and service offerings will be crucial as acquisitions are added to the portfolio
Coaching and training of core sales teams in the qualification of services leads will be vital to success
High level of engagement with the direct services agents through 1x1s and scoping calls
Build out strategies based on opportunities identified in Account Play campaigns
Mastery of Dell Datacenter Services (aka cloud)
Marketing acumen including ability to create own decks, email blasts, campaigns, social media etc
Forecasting through SFDC and leveraging tools such as bluebook to effectively prospect partners
Work with respective business leaders and managers to drive mindshare , awareness and give data driven feedback
1x1 Coaching and delivering classroom training
ASG experience preferred
Strong level of competency in providing total solutions and providing cross segment teamwork
Minimum 3 years relationship sales experience

Inside Product Specialist Iv Ddpe Japan Resume Examples & Samples

Execute sales prospecting activities
Introduce DDPE and the Security POV value proposition
Find, qualify and disposition leads to appropriate team member
Develop a comprehensive knowledge of the DDPE solution, technical architecture, industry characteristics, and competitive environment and be able to effectively communicate to customer senior management
Proactively maintain and service leads assigned to your team to ensure consistent growth of territory customer base
Work closely with marketing and field-based teams to comprehend intent of specific campaigns and provide closed loop follow up of all leads
Constantly update SFDC on opportunity status
Perform duties in a complete, timely, energetic, courteous, friendly, sensitive and proactive manner
Complete other duties and responsibilities as required
Bachelor’s Degree (BA/BS)
Demonstrated / tested ability to take initiative and be a rainmaker
Demonstrated ability to give presentations both one-on-one and in group setting
Ability to work in a fast-paced entrepreneurial environment
Excellent phone and communication skills
Innate and overwhelming desire to sell
Experience working with Microsoft suite of software and very proficient with SFDC
Security and/or technology sales experience is preferred
Must be able to work in Sales Call Center Buildings
Ability to speak multiple languages a plus

Inside Product Specialist Resume Examples & Samples

Provides product or BU specific expertise. May own account sets and/ or be called into accounts as opportunities are identified
Remains up-to-date on new product, technology, and services offerings
Strong track record of success in previous sales roles
Possess strong written/verbal communication and organizational skills
Must demonstrate strategic probing/questioning skills, and ability to identify, evaluate and recommend enterprise solutions that align with customer's true business needs
Must display ability to support, train, motivate and develop a team of individual sales representatives within the area of Dell Services
Must display strong ability to forecast and manage pipeline
Must display ability to work effectively with field-based sales resources/team-members
Must demonstrate ability to work closely with and negotiate as needed
4-6 years of relevant experience or equivalent combination of education and work experience
Continued education and training required
Demostrate world-class sales capability by building strategic selling skills, executing business plans to enhance customers and Dell success, and consistently achieving strong attainment results
Company Description
Inside sales role which primarily takes requests via email or phone and sells direct to the customer
Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing Service-related solutions within the Large Enterprise and/or Public area
Work closely with customer and account teams to identify customer challenges and propose solutions
Upsell/Cross-Sell tied and enabled services to established customers
Responds to customer inquiries
Must possess good understanding of Dell's entire portfolio and the ability to effectively position Dell's products and services against the competition

Inside Product Specialist Resume Examples & Samples

Responsible for the Enterprise business for respective team
Identifies individual strengths and weaknesses and implements appropriate action plan
Design, and deliver responses to ad-hoc training requirements as requests arise
Identifying and influencing customer key decision makers
Possession of excellent consultation skills
Qualifying customer needs — profiling etc
Designing enterprise solutions that meet the required customer needs
The ability to close is an essential part of this role
Establish and develop customer relationships with appropriate customer contacts
Manage customer expectation and enhance customer experience
Present and demonstrate enterprise products and services to potential customers at trade shows and/or on-site
Support/coach individual team members to sell enterprise products and services
Complete ESG Foundation Courses Levels 1, 2 & 3, pass ESG Associate Exam
Meeting with TL regularly to review team's performance
Champion Enterprise growth across their division
Work closely with appropriate resources within the segment to meet customer needs/resolve issues
Utilize all relevant administrative tools and processes that support the sales environment
Serve as the single point of contact for customer care issues; escalate issues when they can not be resolved quickly and efficiently; and communicate status to the customer - issues escalated to other departments

Inside Product Specialist Resume Examples & Samples

Solve technology problems by directly engaging with customers, or in support of sales engineers and sales
Engage directly with customers via conference calls and face to face, as needed
Present the value of Dell's enterprise and OEM solutions to customers vi web conference, and occasionally in person at the customers site
Carry a sales quota
Ability to work with different styles of people,
Ability to solve problems without precedent
Become a trust technical advisor to the customer
Engage all appropriate dell functions including engineerings, field sales engineers, account executives, operations and manufacturing, as needed to achieve goals/meet customer needs
Balance short term and long term priorities

Inside Product Specialist Resume Examples & Samples

Identifies appropriate services to meet the full range of customer needs around Client and Enterprise
Understands and articulates strengths and vulnerabilities of the competition
Assists the ongoing services education /development of the broader team
Point of contact for escalated issues
Recommends business solutions that consider customer needs and Dell interests
Consistently and proactively identifies significant ways to improve customer experience

Inside Product Specialist Resume Examples & Samples

Display proficiency in positioning Total Services and assist with consulting opportunities & funnel to correct SME
Identifies appropriate services to meet the full range of customer needs, primarily enterprise
Verifies operability of highly complex product and service configuration within the customer’s environment
Synthesizes market and industry data to provide thought leadership to position value of the Dell Services
Acts as Services SME to internal and external customers
Able to Provide mentoring to new SSRs in the organization
Aligned to highly complex and strategic named accounts

Inside Product Specialist Resume Examples & Samples

Aggressively manage a set of several thousand Channel resellers in pursuit of the following objectives
Pursuing a Bachelor’s Degree
Outstanding sales and presentation skills that can be delivered over the telephone
General knowledge of leasing concepts, principles and practices (Expert preferred)
General understanding of I/S industry and computer systems
High PC literacy including advanced skills with Outlook, Word, Excel and Powerpoint
Prefer any combination equivalent to a Bachelor’s degree in Business, Economics, Finance or related field
Able to coach and gain loyalty from internal and external partners and differentiate the DFS value proposition
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status

Inside Product Specialist Resume Examples & Samples

Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing complex enterprise solutions within the Large Enterprise and/or Public area
Responsible for selling the full catalogue of products and services via telephone to Dell Clients
Provide updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
Making a minimum 10 outbound calls to acquire and follow up
Inside technical sales role, which primarily takes requests via email or phone and sells direct to the consumer

Inside Product Specialist Resume Examples & Samples

Work with the SSEs to identify services opportunities and create training to improve product knowledge with the NSP’s salesforce
Work on go to market strategies to drive Dell’s services portfolio with each NSP
Build relationships with the ISRs at each NSP in order to drive Dell services awareness and drive opportunity growth
Account planning to form a strategic game plan for BSS Services growth
Cross-functional collaboration with the direct SSRs
Rep will be tasked with identifying gaps in channel partners’ service offerings and positioning Dell as their services delivery engine
World class forecasting through SFDC and leveraging tools such as bluebook to effectively prospect partners
Meet all KPI, campaign and coaching goals

Inside Product Specialist Resume Examples & Samples

Relationship focused sales
Tasked to drive the services portfolio ranging from warranty renewals and pro-support to business solutions services
Drive the inside sales representative’s service attach by researching historical trends and coaching to behaviors
Utilize reporting to uncover services opportunities and drive conversations around total solutions with the inside sales representatives
Manage a relationship with an After Point of Sale Renewals Specialist in order to drive leads to each other’s pipe
May include out bounding to drive current penetration in acquisition, retention and development accounts
Present and demonstrate services to potential customers on conference calls with the core team
Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution
Involved in contract negotiation and possesses strong financial/business and pricing knowledge

Inside Product Specialist Resume Examples & Samples

Relationship focus sales
May include out bounding to drive current penetration in retention and development accounts
Identify opportunities from the quarterly renewal report and reach out to customers
If account/acquisition focused, individual responsible for
Average-to-high revenue spend and/or account complexity within assigned business
Sell Dell products and services by responding to inbound or placing outbound customer call, determining needs, overcoming objections, and providing solutions
Establish customer relationships with appropriate customer personnel such as purchasing, management and end-users. Forecast attainment utilizing segment provided reporting tools
Present and demonstrate products and services to potential customers at trade shows and/or on-site to increase exposure of products and services
Builds relationships with customers based on knowledge of Dell’s technology, products, and services
Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries
Leverages cross-functional resources to achieve results/meet customer needs
Effectively prioritizes multiple demands while ensuring customer needs are met
Makes decision based on an appropriate amount of information/data analysis

Inside Product Specialist Resume Examples & Samples

Train Dell reps on effective positioning of DBC/Lease products
Train sales reps on policies and regulations behind DFS product
Deliver objection resolution training to Dell reps
Manage the approval and decline process used by Dell reps
Teach up-sell techniques using the DFS product
Present DFS payment solutions to groups and individuals
Develop tools to increase sales pen rate, submissions, and minimize rep errors
Present advantage of DFS product to reps, managers, and senior leadership
Work with DFS marketing to develop new promotions
Interface w/ senior management for process improvement
Perform analysis of trends and design solutions to improve performance
Track daily progress of assigned reps and teams
High PC literacy including advanced skills with Outlook, Word, Excel and PowerPoint

Inside Product Specialist Iv-nashville Resume Examples & Samples

Effectively articulates the value proposition associated with Dell’s products and services
Recommends business solutions considering customer needs and Dell interests
Type of Product/Service Sold: Primarily sells computers, printers, peripherals and break/fix, with limited sales of servers, storage, and managed services
Number of Accounts: Handles a large number of small to medium business accounts or more complex consumer accounts

Inside Product Specialist Resume Examples & Samples

Inbound calls: 5 -10 inbound phone calls
Outbound calls: 15-25 outbound calls to acquire and follow up
Strong track record of success in previous sales roles; Responsible for selling the full catalogue of software, peripheral, networking, imaging and display products and services via telephone to Dell Clients
Coordination with Outside Account Executives
Ability to provide technical and administrative information and price quotes
Ability to provide updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
Ability to display proficiency with Salesforce.com CRM tool, and strong ability to forecast and manage enterprise-related sales opportunity pipeline
Ability to work effectively with field-based sales resources/team-members
Ability to possess granular understanding of Dell's entire Software Solutions and Infrastructure portfolio, and the ability to effectively position Dell's products and services against the competition
Ability to work closely with and negotiate as needed

Inside Product Specialist Resume Examples & Samples

Tasked to drive the services portfolio ranging from warranty renewals and pro- support to business solutions services
Become a subject matter expert and administer trainings around our top services
Some involvement with field team to scope opportunities
Sell Dell services by responding to inbound or placing outbound customer call, determining needs, overcoming objections, and providing solutions
Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs
Effectively balances demands from multiple stakeholders
Effectively balances short term and long term priorities

Inside Product Specialist Resume Examples & Samples

Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers for Dell Enterprise Solutions
May focus on Channel Partners, new account development and/or expanding existing accounts
Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell’s products, technology, products and services to help customers formulate direction

Inside Product Specialist Resume Examples & Samples

Provides product or specific expertise: formulate the client business strategy and leverage resources to ensure proper positioning of entire portfolio
May be required to engage at customer facilities and delivers high impact presentations leveraging strong technical skills
May own account sets and/or be called into accounts as opportunities are identified and can discuss the CS roadmap in depth
Manages the relationship with high-level POC within group of accounts to ensure opportunities are identified and closed
Bachelor's degree in System Engineer or equivalent
Minimum of 6-8 years of Technical Sales experience
Minimum of 6-8 years of pre sales experience
Strong knowledge of computer hardware, software, and peripherals
Fluent in English and Spanish is essential
Demonstrate ability to deal with a complex and changing environment
Great written and verbal communications skills
Strong analytical, decision-making and organizational skills
Teamwork, leadership and motivational skills
Problem solving and business planning skills

Inside Product Specialist Resume Examples & Samples

Responsible for selling Dell Services, mainly warranty renewals of our installed base
Works effectively in a team environment, acting as overlay of ISRs & AEs in teamwork with SSRs
Must outbound to drive penetration in assigned account set, calling our customers to present opportunities and follow-up until closure
Focuses on passionate delivery of a positive and rewarding customer experience according to Dell standards, offering to our customers the best level of service according to what the region offers
Works with customers in complex business environments, identifying customer needs/ requirements, and recommending the appropriate innovative solutions to business challenges
Awareness of the service levels offered by the competition, always offering the Dell differential for this client
Provides Services specific expertise, acting as a technical resource to support the sales organization to meet and/or exceed their objectives by providing pre-sales technical support during the sales process
Will own account sets and may be called into accounts as opportunities are identified

Graduate Inside Product Specialist Resume Examples & Samples

Attain targeted sales goals for assigned account set
Work with sales team, sales management and support services sales specialists on account planning activity
Proactively identifies customer needs/requirements and recommends/quotes appropriate S&P services
Develop towards as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives
Develop, implement and follow up on plans to ensure best in class performance for the programs that he/she is responsible for
Stay up to date with all new services offerings and Solutions, including market and competition trends
Support successful role out of new S&P services offers

Inside Product Specialist Resume Examples & Samples

Increase Services Pen Rate within PLC business & Driving Revenue and Margin Growth for Services, improve overall customer experience
Increase ProSupport, ProSupport Plus, Deployment Services, and Imagining attach rates within PCL
Simplify end to end engagement model with all solution support group, become best of breed at forecasting and outlook processes, drive campaigns internally and externally to improve services attach rates
Align to the channel segment services team to create strong alignment on collaborative opportunities, work on RFP’s as required
Provide business updates on a regular basis, report back to management, operationally support ISR's and TSR's
Assist and contribute in the design, implementation and structure of the services product development
Responsible for sales communication on all Support and Deployment Services including reporting, opportunities, and new or enhanced services rolling out to your direct teams

Inside Product Specialist Resume Examples & Samples

15+ years’ experience in a IT direct sales role
Desktop Virtualization sales experience with Dell Wyse, Citrix Xen Desktop/XenApp, VMware Horizon View, Microsoft highly desirable
Good understanding of VMware vSphere, vCenter and Microsoft Hyper-V technologies
Good understanding of Australian IT market including current trends and needs
Strong Drive for Results and ability to work independently with minimum supervision
Ability to work effectively with partners, customers and internal team members
Dedicated to meeting the expectations and requirements of internal and external customers
Sound sales forecasting experience
Skills to develop and maintain relationships with partners and alliances
Solid organizational & time management skills
Self-Starter and strong change management skills

Inside Product Specialist Resume Examples & Samples

Good Dell technical expertise regarding Dell's server and storage strategy
MCSE or other technical certifications good to have and highly valued
Basic understanding of networking principles
Able to work well with a team in a challenging sales environment
Able to architect and sell a complex Dell Enterprise solution to the customer
Able to work well under pressure
Sales and technical experience ideal but not necessary

Inside Product Specialist Resume Examples & Samples

Responsible for direct selling of solutions and offerings which includes services upgrades – example being ProSupport, Complete Cover and other close box services to traditional revenue lines such as warranty extension, installation and spare parts via receiving and making outbound calls
Develop/Maintain strong and good engagement model with segment sales as well as key customers
Work closely with Inside & Field Sales to develop & identify new opportunities & to maintain / support existing large corporate customers
Strong ownership of each order from inquiry to delivery of the services/parts to the Customers
Ensures timely distribution and accurate quotations, qualify opportunity and follow-up to close deals
Qualifies & identifies opportunities and follow-up on potential deals
Responsible for weekly update of the sales funnel
Services existing accounts, obtains orders and establishes new accounts by planning and organizing work schedule to call on existing or potential customers (via Power Hour)
Focuses sales efforts by studying/focusing on customer’s business needs/requirements
Keeps mgmt informed by submitting activity and results reports such as daily call reports, wkly work plans, tap ratio and funnel updates
Monitors competition by gathering current market place information on pricing, new products (spares and solution offerings), etc
Resolves customer complaints by investigating problems, developing solutions, and always maintains the highest ethical standards by doing the right thing
Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity
Manage product/service mix, pricing and margins according to agreed aims
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction
Stay informed and updated on the latest service offerings and circulates relevant information to the team/organization as appropriate
Drive attainment of sales revenue and margin, as well as track and drive sales and productivity metrics
Manage all aspects of Customer Experience, Sales performance metrics, segment engagement, and marketing engagement
Degree or equivalent in any discipline or a minimum of 2 years sales and/or customer service experience with proven track record
Have a great sense of urgency
Highly motivated and result oriented
Ability to speak read and write English or Mandarin or Thai or Vietnamese
Independent, in terms of follow-up and taking ownership
Ability to thrive in a fast-paced and demanding environment
Excellent interpersonal skills and must be a strong team player

Oem Inside Product Specialist Resume Examples & Samples

May own OEM account sets and/ or be called into OEM accounts as opportunities re identified
Acts as a technical resource to support the OEM sales organization to meet and/or exceed their objectives
Identifies OEM customer needs/ requirements, and recommends the appropriate products and solutions
Provides inside pre-sales technical support during the sales process
Stays current on industry and vertical solutions as well
Assists in the on-going technical education and development of the broader OEM team
Promotes and positions key strategic product and service offerings
Drive growth for OEM account pipelines
Assist and work with the Dell OEM Inside Sales Rep to create quotes for Advanced Servers, Storage, Shared Infrastructure and Networking
Research of obscure questions through sourcebooks, technical guidebooks and internal resources
Submit of EPOD, CPOD and technical validations for complex solutions
Navigate through Dell internally to get things done for the customer and OEM Sales Engineer as needed
Uses advanced knowledge to build customer relationships and assist customers in developing business solutions using Dell specialized products and services
Exhibits a broad based knowledge of multiple or related industries as well as an acute business understanding

Inside Product Specialist Resume Examples & Samples

Effectively developing and maintaining working relationships with
Thorough knowledge and familiarity with current Dell hardware offerings as well as product lines for the past four years to encompass the five-year service support span
Thorough knowledge and understanding of all service offerings and how those offerings may best be positioned depending on customers’ environment and business needs
Ability to identify existing issues with each account through appropriate application of the Dell sales model, as well as identify business strategies of each account through successful partnering with account team
Advanced skills in selling, communication, negotiation and rapport-building with internal and external customers
Strong software skills to include PowerPoint, Outlook, and the more advanced functions in Excel
Data compilation and analysis
Effectively articulates the value proposition associated with Dell’s support services
Effectively understands and articulates the APOS Value Proposition and its relationship to the Dell Business Model
Have an excellent ability to listen, speak, read and write in both English and Chinese

Inside Product Specialist Resume Examples & Samples

Good in English reading and writing
6 years or above working experience in IT industry
3 years above working experience in sales or pre-sales engineer job
Rich product knowledge on server and storage (like FC array, TBU, SAN, NAS and Clustering etc
Experienced in pre-sales or technical support engineer

Inside Product Specialist Resume Examples & Samples

Provide pre-sales technical support on Client peripherals & enterprise infrastructure products to inside sales team during the sales process. Accountable for delivering technical solutions, products to customers, address customer needs and following deal to win. (via telephone, chat, web, or e-mail)
Set effective sales plan to inside sales team on Client peripherals & enterprise infrastructure products and following, achieve sales target of Quarter
Improve Client peripherals & enterprise infrastructure solutions knowledge and selling skill, offer good customer experience

Inside Product Specialist Resume Examples & Samples

Strong sales and technical background
Experience and knowledge of Enterprise products, services, concepts, solutions e.g. SAN, DR, Recovery, Clustering, Migrations, NAS, Networking, HPC and also Enterprise Software knowledge (eg BURA, Virtualisation, Security, Software Defined)
Experience of working in a cross-functional solutions based sales team
Industry knowledge i.e. competitive knowledge from either a sales or technical view
Comfortable dealing with all corporate levels - Senior decision makers, Sales, Technical, Financial, Marketing i.e. cross-functional skills
Passion for learning new skills and technologies and proven experience of articulating how this benefits customers
Fluent written and spoken English

Inside Product Specialist Resume Examples & Samples

Generate, develop, and close new business in the assigned region and across the Dell segments
Meet monthly, quarterly and semi-annual quota objectives by working with the Dell ISR and End-User Computing TSR, as well as direct with Customers to communicate the value of DSS
Build and maintain pro-active relationships with all partners associated with respective opportunities, as well as Dell’s inside sales and outside sales teams
Educate customers on Dell Security point of view, DSS value proposition
Penetrate new markets by calling on IT security professionals in collaborative sessions on the phone
Consistently track all opportunities and forecast appropriately in Salesforce.com
Maintain sales leadership - effectively coordinate and orchestrate the sales cycle within the buyer’s organizational decision tree to closure, remotely via phone
Drive the quote process with the Dell sales team using Dell and Dell Software Group quoting tools
Minimum of 4+ years selling software solutions into businesses that range from small business to large enterprises
Educated to Bachelor’s degree level required
Proven success in penetrating new markets and developing new business
Capability to leverage your relationships and your knowledge of the territory in which you are selling
A documented track record of consistent success with referenced customers
Consistent track record for developing new business and managing a complex sales cycle, from generating leads to closing deals
Experienced individual contributor selling software in the security domain
Highly motivated professional with excellent communication and inter-personal skills
Technically adept
Self-motivated, self-starter

Inside Product Specialist Iv-imaging Resume Examples & Samples

Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing complex peripheral solutions within the Small and Medium Business
Inbound calls: 5 -10 inbound phone calls, Outbound calls: 15-25 outbound calls to acquire and follow up
Ability to focus on managing relationships with retention accounts while developing new relationships with acquisition customers
Ability to possess strong written/verbal communication and organizational skills
Ability to demonstrate strategic probing/questioning skills, and ability to identify, evaluate and recommend Software Solutions and Infrastructure solutions that align with customer's true business needs
Ability to support, train, motivate and develop a team of individual sales representatives within the area of Dell Software Solutions and Infrastructure products and services

Inside Product Specialist Resume Examples & Samples

Responsible for selling the full catalogue of software, peripheral, networking, imaging and display products and services via telephone to Dell Clients
Inbound calls: 5 -10 inbound phone calls - Outbound calls: 15-25 outbound calls to acquire and follow up
Focuses on managing relationships with retention accounts while developing new relationships with acquisition customers
Provides
Technical and administrative information and price quotes
Updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
Demonstrate strategic probing/questioning skills, and ability to identify, evaluate and recommend Software Solutions and Infrastructure solutions that align with customer's true business needs
Support, train, motivate and develop a team of individual sales representatives within the area of Dell Software Solutions and Infrastructure products and services
Works closely with others and negotiates as needed

Inside Product Specialist, Imaging Specialist Resume Examples & Samples

Candidate will be a quota-carrying salesperson responsible for identifying, positioning, quoting and closing printing hardware, toner & related services solutions within the Small and Medium, Large Enterprise and Public space
Strong track record of success in previous sales roles; Responsible for selling the full catalogue of products and services via telephone to Dell Clients
Coordination with Outside Printer Consultants & Account Executives
Focus on managing relationships with retention accounts while developing new relationships with acquisition customers
Provide technical and administrative information and price quotes
Must demonstrate strategic probing/questioning skills, and ability to identify, evaluate and recommend Dell Printing/Imaging Solutions that align with customer's true business needs
Must display ability to support, train, motivate and develop a team of individual sales representatives within the area of Dell Printing/Imaging Solutions
Must display proficiency with Salesforce.com CRM tool, and strong ability to forecast and manage enterprise-related sales opportunity pipeline

Inside Product Specialist Resume Examples & Samples

Manage relationships with retention accounts while developing new relationships with acquisition customers
Manage Salesforce.com CRM tool, and strong ability to forecast and manage enterprise-related sales opportunity pipeline
Work effectively with field-based sales resources/team-members

Inside Product Specialist Resume Examples & Samples

2-+years of relevant experience or equivalent combination of education and work experience
Strong knowledge of applicable Dell technology, products, and services and is able to identify how these products and services align to customer needs
Maintain awareness of market conditions and competitors’ products and pricing
Effectively use software packages such as Microsoft Word, Excel, and PowerPoint
Demonstrate professionalism with peers, subordinates, superiors, and customers

Inside Product Specialist Resume Examples & Samples

Driving Revenue and Margin Growth for Services by identifying all opportunities within the business through excellent pipeline management, responding to RFP’s and by working with the UK PUB team to identify opportunities to drive services attach for the full portfolio of services products
Become best of breed at forecasting and outlook processes and provide regular business updates to the UK PUB management team and the services management team
Drive campaigns internally and externally to improve services attach rates
Align to the channel segment services team to create strong alignment on collaborative opportunities
Responsible for sales communication on all Support and Deployment Services including reporting, opportunities, and new or enhanced services rolling out to your direct teams to include training and supporting ISR’s & TSR’s
Improve overall customer experience
Bachelors degree preferred
Knowledge of BMS is advantageous

Inside Product Specialist Resume Examples & Samples

Responsible for driving multiple service selling via Channel, Online and Direct sales
Applies an extremely deep understanding of business, financials, service offerings, the market, and the needs/challenges of channel partners
PDCA : Business analysis, Planning, Delivery action and Business review to improve Service business
Excellent communication skill set :Internal stakeholders (Marketing, Sales, Finance, Legal and so on)
5+ years of relevant experience or equivalent combination of education and work experience in IT market
Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding
Leverages appropriate internal people and teams to support the selling and customer care processes in the enterprise/client space
Strong communication and presentation skills to communicate with customers, support personnel, and leadership team

Inside Product Specialist Iv-japan OEM TSR Resume Examples & Samples

Manage complex quotes through a consultative engagement with customers
Engage in conference calls and to ascertain the enterprise needs of the customer
Support rfp/bid response on enterprise technical content
Present the value of Dell's enterprise and OEM solutions to customers vi web conference, and sometimes in person in the field
Ability to work with different styles of people
Engage cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs

Graduate Inside Product Specialist Resume Examples & Samples

Proactively identifies customer needs/requirements and recommends/quotes appropriate software and peripheral services
Act as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives
Support successful role out of new software and peripheral services offers

Inside Product Specialist Resume Examples & Samples

Learns the full range of Dell technology, products, and services and is able to identify how these products and services align to customer needs
Explains technical, industry, and market facts to position Dell as a competitive solution
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process

Inside Product Specialist Resume Examples & Samples

3 month rolling average at or above DFS pen rate goal
Demonstration of leadership in current role (Advocate, metric captain, etc)
Abilty to demonstrate leadership skills, manage time, and prioritize effectively
Ability to demonstrate self direction, motivation, and good judgment
3 year experience in sales or customer service
Prefer finance, sales, or telemarketing sales experience

Inside Product Specialist Resume Examples & Samples

Good Dell service expertise regarding Dell's products
Basic understanding of dell service
Able to architect and sell a complex Dell service solution to the customer

Inside Product Specialist Resume Examples & Samples

Demonstrates world-class sales capability by building strategic selling
4-6 years of relevant experience or equivalent combination of education
High school diploma or equivalent required. Associates degree, technical

Oem Inside Product Specialist Resume Examples & Samples

Support rfp/bid response on complex enterprise solutions
Engage all appropriate dell functions including engineering, field sales engineers, account executives, operations and manufacturing, as needed to achieve goals/meet customer needs
Prioritize multiple demands while ensuring customer needs are met
Ensure account opportunities are detailed in SFDC
Research new concepts and technologies (Mobility, IoT, new acquisitions, etc.)
Continue to keep our sales skills updated to sell/position Dell’s solutions vs. competitors

Inside Product Specialist Resume Examples & Samples

Inbound calls: 5 -10 inbound phone calls, Outbound calls: 15-25 outbound calls to acquire and follow up. Email Management and correspondence
Coordination with Outside Account Executives and ability to focus on managing relationships with retention accounts while developing new relationships with acquisition customers
Ability to provide technical and administrative information and price quotes and to provide updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
Ability to possess strong written/verbal communication and organizational skills and to demonstrate strategic probing/questioning skills, and ability to identify, evaluate and recommend Software Solutions and Infrastructure solutions that align with customer's true business needs
Ability to display proficiency with Salesforce.com CRM tool, and strong ability to forecast and manage enterprise-related sales opportunity pipeline and to work effectively with field-based sales resources/team-members
Ability to possess granular understanding of Dell's entire Software Solutions and Infrastructure portfolio, and the ability to effectively position Dell's products and services against the competition and to work closely with and negotiate as needed

Inside Product Specialist Resume Examples & Samples

Inbound calls: 5 -10 inbound phone calls, Outbound calls: 15-25 outbound calls to acquire and follow up, Email Management and correspondence
Coordination with Outside Account Executives and manage relationships with retention accounts while developing new relationships with acquisition customers
Provide technical and administrative information and price quotes and updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested

Inside Product Specialist Resume Examples & Samples

To achieve or exceed all elements of Quarterly Revenue & Margin sales targets by selling VMware software solutions
To manage existing Pipeline, ensuring the right solution is created to meet customer’s requirements. To contribute and lead in moving opportunities forward
To challenge new pipeline, making sure sales team members (ISRs) are educated and customers obtain the right solution
To support ISRs with customers’ queries and calls, providing a solutions and a technical approach
To execute Sales Campaigns accurately and promptly, providing the relevant feedback to Marketing and any other stakeholders
To communicate marketing news such as supply availability, new product launches, with the floor via email, floor huddles and Team meetings

Inside Product Specialist Resume Examples & Samples

Responsible for attaining 100% or more of set sales quota each quarter and execute against corporate/ segment initiatives
10-20 proactive and strategic outbound calls daily
Builds relationships with assigned contacts within your account set. Strive to be seen as part of customer's total technology solution and trusted advisor
Complete & total utilization of the Salesforce.com tool. 100% compliance on loading all opportunities, update on trip reports, working open activities/logging calls, updating next step field, populating notes, keeping contact lists up to date, identifying sponsors, etc. Keep account lists up to date via the Affinity database tool
Consistently manage a pipeline of opportunities. Support a weekly forecast process and be able to accurately predict weekly top opportunities/identify potential upside. Report back to core team of all activities, wins/losses
Effectively utilize/engage virtual team including, Solutions Execs, S&P, and Services. Solidify the relationship between Dell and customer as well as maximizing coverage in the territory
Drive and share best practices across the team. Work well in a team environment by contributing ideas, striving to enhance the team's effectiveness, and support decisions by management for the overall good of the organization. Assign and track tasks through SFDC
Work a minimum of 8 hours per day, 5 days per week taking/making calls on the phone. Track vacation and PBA time in the Kronos tool. (Based on needs of the business, this time may be increased)
Engages in the on-going technical education and development of the broader team

Inside Product Specialist Resume Examples & Samples

Anticipates how market and competitive factors will influence the selling of Dell products and services
SME in Multiple Services Towers
Seen as a trusted business advisor w/ customer; uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction

Inside Product Specialist Resume Examples & Samples

Position will require flexibility in work hours
Acts as a Services resource to support the sales organization in providing the Services SOWs needed to help drive the solution
Identifies customer needs/ requirements, and recommends the appropriate Services. (GeoPartner, Customer ICS, EDT, RIS, etc)
Remains up-to-date on new Service offers, processes and Delivery strategies
Assists in the on-going services education and development of the broader team
Train, support, develop, & motivate a Team of Relationship Reps
Manage forecast & pipeline for all Services
Sell to & negotiate with IT Manager contacts & assist customers in resourcing Services for their projects
Display proficiency in positioning Consulting, Deployment, Cloud and Support Services
Effectively position core service offerings

Inside Product Specialist Resume Examples & Samples

Strong knowledge of Dell technology, services, and financial products and is able to identify how these products and services align to customer needs
Sells Consultatively – Ability to use collaborative communication to engage clients in discussions that result in mutual value
Manages Channels – Ability to develop, motivate, support and orchestrate internal or external third parties to optimize sales coverage and revenue production
Maps Politics – Ability to uncover and validate the political power structure, identify influential people & personal/organizational politics
Uses Customer Research - Ability to uncover, identify and leverage published and internal customer information

Inside Product Specialist Resume Examples & Samples

Work with account team to identify the customer IT decision makers and key influencers within the agency in order to build trusting customer relationships that enable Dell to become primary partner of choice for Enterprise Storage solutions
Identify and overcome the technical barriers associated with the customers IT decision making process with a focus on delivering solutions that meet/exceed the IT and Business requirements of our customers which often times are highly complex enterprise storage solutions. Also responsible for establishing and developing key relationships with S&P, Channel and services partners to offer comprehensive enterprise solutions for their diverse customer environments
In working to develop the solution for the customer, utilizing PowerEdge Servers, Dell Compellent, Dell Equallogic and PowerVault Storage, Dell Professional Services, as well as products from Software/Hardware/Peripheral partners, the SC serves as the technical lead in designing and architecting solutions that not only meet/exceed the IT and business goals, but also deliver outstanding customer experiences

Inside Product Specialist Resume Examples & Samples

Responding to field sales, resellers and end customer inquiries
Specialist position focused on VMware technology, products, and services and ability to identify how these products and services align to customer needs
Able to explain technical, industry, and market facts to position VMware against a competitive solution
Execute sales campaigns accurately and promptly, providing appropriate feedback
Provide expert guidance and direction to the Core Sales team on VMware’s solutions
Solid customer relationship skills with ability to build and manage relationships Dell EMC & VMware sales people to manage and accelerate closure of opportunities
Ability to work independently as well as in a team

Inside Product Specialist Resume Examples & Samples

Responsible for selling a defined set of products, Servers, Networking, Top of Rack, and Services
May own account sets and/ or be called into Channel accounts as opportunities are identified. May need to assist in Storage solutions
Remains up-to-date on new product, technology, and services offerings. Stays current on industry and vertical solutions as well
Responsible for supporting & selling to mid to high revenue spend accounts in established Channel Partners accounts
Train, support, develop, & motivate a Team of Relationship ISR’s
Display proficiency in positioning Servers, Networking, and Storage Solutions
Field engagement. Work collaboratively with field resources to solve Channel Partner/customer information technology needs/challenges

Inside Product Specialist Resume Examples & Samples

Work with assigned sales account executives and inside sales teams within our sales division to thrive and grow the enterprise business within their specific customer account set
Work interdependently with account team members, but be very effective independently to grow the enterprise business
Responsible for discovering, identifying, qualifying and closing Enterprise technology solutions(Servers, SDN, SDS, networking, software and Services) that we sell to our customers
Responsible for developing the strategic enterprise sales business plan for the team to execute successfully to grow the enterprise
Work with account team to identify the customer IT decision makers and key influencers within the agency in order to build trusting customer relationships that enables Dell to become primary partner of choice for Enterprise technology solutions

Inside Product Specialist Resume Examples & Samples

Function competently and competitively in a fast paced, highly transactional call-center environment that requires project and time management skills
Identify customer needs and requirements; recommend the appropriate products and solutions. Research, qualify, manage and track leads and related sales activities
Provide a wide range of data protection product and services knowledge to prospective customers

Inside Product Specialist Resume Examples & Samples

Disposition to grow technically and work in a Team setting environment supporting a Senior Inside Relationship Sales Team selling Dell's Enterprise products and services
Proven proactive sales ability in current/prior position as well as previous experience in a commissioned sales environment
Possesses advanced customer relationship building skills, verbal and written communication skills in addition to organizational and planning skills
Individual will work with medium business customers to price, quote, negotiate, provide technical product information and provide overall support on an ongoing basis via telephone
Individual must be self-motivated and capable of working independently with minimal direction
Effectively balances short term and long term priorities while driving Enterprise Solutions including Servers, Storage, Networking as well as Enterprise Software and Peripherals
Is resourceful and engages necessary resources to achieve goals/meet customer needs
Familiarity with CRM tools (i.e.; SalesForce.com)
Individual will possess the following certification(s); EMC Sales Accreditation, VMware Technical Sales Professional - VTSP, CommVault Simpana Technical Accreditation, MCP, VMware Sales Professional (VSP)
A bachelor's degree or equivalent, with a minimum of 3-4 years sales experience. 2-3 years of related, industry experience

Inside Product Specialist Resume Examples & Samples

Responsible for direct selling of solutions and offerings which includes Spare Parts, installation and spare parts via receiving and making outbound calls
Keeps mgmt informed by submitting activity and results reports such as daily call reports, weekly work plans, tap ratio and funnel updates
Have a great sense of urgency and IT knowledge will be an advantage

Enterprise Inside Product Specialist Resume Examples & Samples

May focus on new account development and/or expanding existing accounts
Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions
Develops and implements account plans that drive the attainment of critical business objectives
Involved in contract negotiation and possesses strong financial knowledge

Inside Product Specialist Resume Examples & Samples

Responsible for designing, quoting, and selling Enterprise Parts, Enterprise Peripherals, Enterprise 3rd Party Partners, and Data Center Infrastructure (DCI) related to Storage, Networking and Server solutions in Dell/EMC's US Federal Segment
Builds and maintains customer relationships, both internal and external, by providing leadership and guidance for data center components and upgrades while ensuring there is always a rapid, accurate response to customer needs via email and/or phone
Qualifies Enterprise Parts and Peripherals sales opportunities in terms of customer technical requirements, competition, decision making process and funding
Qualifies Enterprise 3rd Party Partners, and Data Center Infrastructure (DCI) sales opportunities in terms of customer technical requirements, competition, decision making process and funding
Prepares detailed product specifications for the purpose of selling and upgrading customer products and solutions
Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users, buyers, datacenter specialists and C-level executives
Growth focus on new account development and/or expanding existing targeted accounts
Leverages cross-functional resources to achieve results/meet customers/partners needs

Inside Product Specialist Resume Examples & Samples

Responsible to drive inbound and outbound calls to focus on maintaining and expanding business relationships/market share with existing and new customers for Dell Infrastructure Solutions
Driving business through Channel Partners, new account development and/or expanding existing accounts
Engages cross-functional resources, regardless of geographic location, in order to achieve goal/meet customer needs

Inside Product Specialist Resume Examples & Samples

Provide technical support and product knowledge to Senior Inside Relationship Sales Team and answer inquiries from potential customers during the pre-sale cycle
Work with medium business customers to price, quote, and negotiate Dell's Enterprise Solutions, including servers, storage, networking, software peripherals, and services
Design and deliver product demonstrations based on the customer’s requirements and help drive customers toward purchase using expert technical knowledge
Cooperate and collaborate with colleagues cross-functionally in order to support the sales process
Act as a technical resource to support the sales organization to meet and/or exceed their objectives
Build and increase expertise for Dell’s product and service offerings, as well as business processes and systems
Promote key strategic product and service offerings, while articulating technical, industry, and market facts to position Dell as a competitive solution
May provide mentoring and direction to less experienced team members
Assist in the on-going technical education and development of the broader team
Remain up-to-date on new product, technology, and services offerings, while remaining current on industry and vertical solutions as well
Maintain a strong desire to ensure our customers have a positive experience when working with Dell and ensure Dell’s brand perception improves

Graduate Inside Product Specialist Resume Examples & Samples

Provides product or business unit specific expertise
Responsible for selling a defined set of products or services
Identifies customer needs/requirements, and recommends the appropriate products and solutions
Remains up-to-date on new product, technology, and service offerings

Inside Product Specialist Iv-chicago Resume Examples & Samples

May own account sets and/or be called into accounts as opportunities are identified
Identifies customer needs/ requirements, and recommends the appropriate products and solutions
Promotes and positions key strategic service offerings that help drive solutions
Has working knowledge of the breadth of Total Service offerings
Senior level sales engineer with expert understanding of Dell’s complex products and services portfolio
Works with internal sales teams to ensure Services pipeline accuracy
Acts as a Trusted Advisor to customers and global account team
Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives
Aligned to highly complex named accounts
Uses thought leadership to build customer relationships and assists in developing business solutions using Dell products and services

Inside Product Specialist Resume Examples & Samples

Drive Key Performance Indicators
Robust Management of forecast & pipeline for all ISG line of businesses for assigned accounts
Provides technical advice to the inside sales teams during the sales process
Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity
Proactively manage high profile accounts via product road map discussions, quarterly calls & account reviews focused on business priorities, strategies & initiatives
Intelligently leverage inside and outside resources to provide optimal coverage and competitive advantage to drive incremental opportunities and acquire new customers
Occasionally attend executive briefing centers briefings with visiting customers

Oem Inside Product Specialist Resume Examples & Samples

May own account sets and/ or be called into accounts as opportunities are identified
Acts as a technical resource to support the sales organization to meet and/or exceed their objectives
Provides pre-sales technical support during the sales process
Assists in the on-going technical education and development of the broader team

Inside Product Specialist Resume Examples & Samples

Transactional focus
Typically assigned to a higher volume sales queue or specific segment
Regular coaching/mentoring required
Frequent contact with leader
Increases product knowledge
Increases usage of different meiums (chat, social, media, co-shareing of desktop, etc.)
Increases owndership/relationship of customer
Close product related deals

Inside Product Specialist Resume Examples & Samples

Robust Management of forecast & pipeline for all Compute & Networking line of businesses for assigned accounts in addition to legacy Dell Storage products Compellent, PV and Equallogic
5+years of sales, and technical experience
Must have both the necessary technical knowledge and the real-world experience in designing and selling servers, networking and storage solutions
Experience selling in a professional environment
Technical experience in data center and enterprise solutions such as server virtualization, VDI , SAP HANA, Oracle, Exchange, HPC
Technical experience working with virtualization software packages such as VMware vSpshere, Microsoft HyperV and Redhat KVM
Good Networking experience
Very good communications and interpersonal skills
Language proficiency: Arabic, French, English

Inside Product Specialist Resume Examples & Samples

Understand DellEMC Software Strategy and key Inside team evangelist for VMware
Focus on Pipeline generation for VMware products and identify and handhold key actions for top deals
Work with Segment Sales team and ISG teams to include VMware in customer solutions
Callouts on targeted customer lists
Provide performance updates to VMware and DELLEMC META/Global SW team
Supports inside sales teams and customer opportunities on VMware business opportunities
Provides in-depth expertise for assigned technologies and associated DellEMC products
Delivers technical presentations to sales teams with the purpose of increasing the knowledge base to drive greater demand
Develops a keen understanding of customer needs and links them to the organization's products and/or services and provides feedback to product development teams
May identify additional sales opportunities with existing customers
May create detailed design and implementation specifications for complex products/applications/solutions
May demonstrate feasibility of a technology or a solution, often requiring a product demo for client
Maintains up-to-date and comprehensive knowledge of VMware products family
Very good Technical experience and expertise in server, networking, storage and datacenter/IT environment
Very good understanding of Networking fundamentals
Prior experience designing and sizing cloud solutions, virtualization and VDI solutions
Minimum 4-6 years working experience in inside technical Sales, presales or SW solving skills
Advanced PC skills using Excel and background related job scope
Possess strong analytical skills with strong business acumen and problem PowerPoint are preferred Good organizational agility and interpersonal skills to work effectively across functions and with management teams
Ability to deal with ambiguity and work effectively in uncertain situations

Inside Product Specialist Resume Examples & Samples

Experience selling Cloud Software products a plus
Experience selling Analytics products a plus
Qualified Applicants must be legally authorized for employment in the

Inside Product Specialist Resume Examples & Samples

Transactional focusTypically assigned to a higher volume sales queue orspecific segmentEntry -level representative,
Learning segment and product/service offerings
Increases usage different mediums (chat, social media, co-sharing of desktop, etc.)

Inside Product Specialist Resume Examples & Samples

Delivers sales results on Quest Software products
Researches customer or order problems, and delivers solutions working cross-functionally to resolve
Makes direct contact with customers and serves as product knowledge specialist to broader sales organization
Focuses on delivering a positive customer and partner experience, facilitates product and sales information flow, drives sales pipeline opportunities
Taking around 5-10 inbound phone calls; Make around 15-25 outbound calls to acquire and follow up; Email Management and correspondence
Strong knowledge of the full range of 3 rd party software technology, products, and services and is able to identify how these products and services align to customer needs
Strong industry and competitor knowledge
Strong customer relationship skills
Demonstrates good judgment in analyzing information to make routine decisions Preferences
Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives -Works with minimal direction
Work is guided by operational and project objectives
Willing to be responsible for specific programs, customers and/or projects
Provide technical guidance or influence the work of others
Updates leadership on project/activity status

Inside Product Specialist Resume Examples & Samples

2-3 years of relevant experience or equivalent combination of education and work experience
Strong knowledge of the full range of 3rd party software technology, products, and services and is able to identify how these products and services align to customer needs
Independently develops solutions that are thorough, practical, and consistent

Inside Product Specialist Resume Examples & Samples

Attainment of quarterly/semi annual quota as set out by Regional Sales Director
Drive attach rates of Dell Financial Services amongst a given segment
Drive participation rates of Dell Financial Services
Develop and execute core Marketing activities such as Hype days/weeks & incentives
Communicate the Dell Financial Services value proposition at every opportunity
Accountability for delivering training & education of the Dell Financial Services portfolio

Inside Product Specialist Resume Examples & Samples

Provides support to Distribution team including quotes preparation, order delivery tracking and supporting other internal processes
Acts as a technical resource to support the Distribution organization to meet and/or exceed their objectives
Identifies distributors needs/requirements, and recommends the appropriate products and solutions
Remains up-to-date on new product, technology, and services offerings. Assists in the on-going technical education and development of the broader team

Inside Product Specialist Resume Examples & Samples

Drive attainment of quarterly and annual Country Services revenue and margin targets
Leverage key business units to optimize performance, including segment sales, customer care, technical support & marketing
Ensure the business is anchored on solid performance management & development planning
Evangelize the tools, processes and infrastructure required to support the growing needs of the business
Drive sales team mindshare on high services value proposition throughout overall services portfolio towards positioning the company as premier solution and services player in the country
Ensure timely follow-up and qualify services up sell opportunity and follow up & engage with customer with account managers for value proposition and close deals where applicable
Support business decision by in country/segment services business analysis and provide quality insights on key opportunity areas
Create and execute in country/segment tactical plan in order hyper-grow business by looking for opportunities in region
Monitor customer & sales feedback on Dell's & competitors' Solution offering & prices. Share same with Brand Marketing & Channel Marketing to determine corrective action as necessary
Plan & execute periodical product trainings & new offering launches internally for Sales
Participate to provide high quality business update in scheduled weekly/monthly/quarterly interlock meetings with all internal stakeholders
Drive assist Services specific & support demand generation campaigns & events
Minimum of 6-8 years of Sales experience with a consistent record of over achievement, performance awards and career advancement
Highly skilled in building influential relationships and delivering in a cross functional / matrixed environment
Excellent oral and written communications
Must be self-motivated, capable of working in a fast paced environment
Good knowledge of sales & marketing principles
Good understanding of Services or Solution applications in business
Good analytical and decision making ability
Degree in Business or Marketing

Inside Product Specialist Resume Examples & Samples

Drive Key Performance Indicator, robust Management of forecast & pipeline for all ISG line of businesses for assigned accounts
Provides technical advice to the inside sales teams during the sales process, intelligently leverage inside and outside resources to provide optimal coverage and competitive advantage to drive incremental opportunities and acquire new customers
Proactively manage high profile accounts via product road map discussions, quarterly calls & account reviews focused on business priorities, strategies & initiatives and occasionally attend executive briefing centers briefings with visiting customers

Inside Product Specialist Resume Examples & Samples

Builds relationships with assigned contacts within your account set striving to be seen as part of customer's total technology solution provider and trusted advisor
Consistently manage a pipeline of opportunities. Support a weekly forecast process and be able to accurately predict weekly top opportunities and identify potential upside
Effectively utilize/engage extended specialist teams as required when qualifying and developing opportunities
Work well in a team environment by contributing ideas, striving to enhance the team's effectiveness, and support decisions by management for the overall good of the
Remains up-to-date on new product, technology, and services offerings and engages in the on-going technical education and development of the broader team

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