Employee Relations Manager Resume Samples

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M Stracke

Mose

Stracke

91058 Gerlach Fords

Chicago

+1 (555) 195 0156

91058 Gerlach Fords

Chicago

Phone

p +1 (555) 195 0156

Experience Experience

Detroit, MI

Employee Relations Manager

Detroit, MI

Ullrich Inc

Detroit, MI

Employee Relations Manager

Project management including key advisory and ER work-stream management for any restructuring/ acquisitions/disposals/outsourcing/insourcing/off-shoring
Fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation and exceeding expectations
Management of an Employee Relations Unit in providing direction and guidance, assigning tasks, prioritizing activities and setting section goals
Interfacing with Enterprise HR entities including:Employment Law, Life Events and HR Specialist teams to bring a variety of employee issuesto resolution
Maintain positive, productive work environment by responding to questions and concerns, proactively addressing issues and advising management on best practices
Help with any ongoing sickness absence, whether speaking with the individual or organising external OH advice
Conduct ongoing formal and informal HR training on employee relations matters such as performance counseling, harassment and discrimination

Philadelphia, PA

Labor & Employee Relations Manager

Philadelphia, PA

Heller, Grady and Luettgen

Philadelphia, PA

Labor & Employee Relations Manager

Lead the positive employee relations program for improving the engagement of hourly workforces while also maintaining hourly management represented status
Provide advice and technical expertise on labor relations matters to the line managers to ensure that standards are applied consistently and correctly
Develop and utilize peer group network in order to absorb and apply best practice within own area of specialism
Create and provide training on employee and labor relations issues
Assist in the creation, administration and implementation of the organization's labor and employee relations programs, policies and procedures
Manage employee complaints and grievances through the relevant procedures to secure the most beneficial outcome for both the employee and National Grid
Serve as chief spokesperson and/or member of management bargaining team for collective bargaining negotiations

present

Philadelphia, PA

Senior Employee Relations Manager

Philadelphia, PA

Jast, Grady and Mohr

present

Philadelphia, PA

Senior Employee Relations Manager

present

Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers
Conduct accurate and timely workplace investigations pursuant to Direct Energy’s workplace investigations process/policy
Partner with all levels of line management to provide guidance with respect to performance management, discipline and other ER-related functions
Manage and/or mentor ER Operations Manager and ER Coordinators
Works collaboratively with and provides day-to-day coaching and advice to field managers, Regional leaders and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation
Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application. Counsels and advises on the administration of specific employment laws including federal and state labor laws
Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested

Education Education

Bachelor’s Degree in Human Resources

Emory University

Bachelor’s Degree in Human Resources

Skills Skills

Demonstrates the ability to analyse and understand data and information quickly, with good attention to detail
Strong attention to detail, problem solving ability and ability to deliver results to demanding deadlines
Excellent communication skills, both verbal and written. With the ability to listen and connect with the ability to listen and connect with the customer
Strong delivery orientation and detail orientation, with the ability to manage across multiple priorities to meet deadlines
Ability to handle confidential and propriety information with discretion and balance risk and reward with a strong focus on compliance
Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities
Superior knowledge and understanding of Title VII, ADA, ADEA, FMLA and a working knowledge of other local, state and federal employment laws
A detailed and working knowledge of the provisions of the Country Labour laws
Strong executive presence and relationship management skills, including the ability to interact with and influence peers and partners
Knowledge of applicable employee-related laws

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Employee Relations Manager, Canadian Banking Resume Examples & Samples

Leads a team of two Employee Relations Advisors to resolve a wide range of employee relations and people management issues, including absence management, work performance, Code of Conduct breaches
Provides advice, guidance, support & information to Senior Manager ER, 14 ERAs, HR Business Partners & people managers/ leaders to assist in resolving a wide range of complex employee relations issues; identifies options to resolve issues & outlines associated people and reputational risks
Collaborates with HR Business Partners, Employee Relations & RBC General Counsel Group. to identify improvements in issue management, HR policies and legal strategies
Handles highly complex cases and manages escalated employee relations issues
Ensures harassment and discrimination allegation investigations are appropriately managed
Provides interpretation & guidance to delivery of RBC HR programs, policies, & procedures, recommending updates & enhancements as required
Interprets legislation & legal requirements on an informal basis across the organization, but does not provide legal opinions
Provides upward feedback on emerging Employee Relations trends and conducts root cause analysis in conjunction with the Senior Manager, Employee Relations
Builds & maintains strong relationships with Business Groups, HR Business Partners, RBC HR & Employee Relations
Builds & maintains strong external network within HR & legal communities
Keeps up to date on changes to employment law, assessing impact on RBC policies & practices
Supports development of the ERAs and provides regular coaching to enhance their expertise & capability
Supports managers dealing with legal challenges
Assists in development of Employee Relations learning tools for managers

Employee Relations Manager Resume Examples & Samples

Extensive expertise in Canadian ER practices and requirements typically achieved through progressive HR or legal experience
Minimum undergraduate degree; postgraduate degree and/or professional designation are an asset
Consulting orientation with strong impact and influence and listening, understanding and responding skills
Critical and strategic thinking ability and translation to action
Achievement motivation, adaptability and teamwork and cooperation

Employee Relations Manager Resume Examples & Samples

Financial services or technology background
A minimum of 5 years of HR experience in an employee relations role, preferably at a dynamic technology company
Maturity, discretion, and sound judgment in managing complex decisions and handling sensitive information
Working knowledge of federal and state employment laws and a track record of applying problem-solving and analytical skills to a range of HR issues
Ability to multi-task and prioritize work within a fast-paced, fluid environment

Senior Employee Relations Manager Resume Examples & Samples

1) Knowledge, skills & abilities
Strong management/leadership/interpersonal skills; ability to be thought partner w/senior management
Identifies and solves problems creatively and strategically, specifying impacts to other functional areas
High professional customer service and confidentiality standards
Strong project management skills; proven experience leading process design/engineering
Proactive self-directed work approach, ability to work independently and in ambiguous situations
Exceptional verbal and written communication skills; ability to make data “tell a story”
Excellent working knowledge of Microsoft Office Suite, MS Visio, MS Project and project management software. Excel proficient. Familiarity with PeopleSoft and Access databases is a plus
Excellent math, quantitative and qualitative analysis skills
2) Minimum educational level
3) Minimum experience
Five+ years’ experience in HR with established HR/ER Operations experience (analytical experience in HR, IT, business, consulting, legal/governance or other relevant field required)
Strong business writing skills
Experience in project management and/or process design
4) Physical Requirements
Infrequent travel may be required throughout the U.S. and internationally

Employee Relations Manager Resume Examples & Samples

Promote knowledge, understanding, and compliance with regard to company policy and relevant employment laws through coaching, presentations, and training
Collaborate with other HR/DI functional team members through a consultative approach to help assess organization effectiveness and develop and implement integrated HR/DI action plans
Deliver relevant business solutions, tools, and resources to support and positively shape the employee experience
Create summaries and other documents related to the ER function. Assist with project work as needed to include training, facilitation of classes, research, and other projects that support the business
Partner closely with Labor Relations, HR Business Partners, and other HR/DI functional teams in order to drive work
Interact and work with team members outside of the HR/DI organization to include Legal, Security, Public Affairs, Management Audit, Advisory & Assurance, and Risk Management. Interface with state and federal administrative agencies as needed
Engage with ER team members across The Walt Disney Company to assist with advancing case work and other ER initiatives as needed/directed
Minimum 5-years leadership experience or in a professional level role
Demonstrated strong written/verbal communication and facilitation/presentation skills
Strong understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including but not limited to Title VII, ADA, ADAAA and FMLA
Experience in administration of Collective Bargaining Agreements
Bachelor’s Degree in business, human resources, psychology, sociology, industrial labor relations, and/or equivalent work experience

Employee Relations Manager Resume Examples & Samples

Maintain the integrity of the We Listen program by overseeing all complaints that come through the We Listen program
Conduct investigations, create effective investigative reports and resolve high-risk allegations, including interviewing complainants and witnesses
Counsel and resolve complex employee relations issues, including manager/employee situations, employee engagement, policies and procedures, terminations and reorganizations
Advise managers and employees on performance management; partner with Regional HR team on complex employee relations issues
Manage an Employee Relations Generalist, developing the Generalist’s employee relations skills
Create HR metrics to analyze and evaluate the effectiveness of the We Listen program; identify larger trends and present findings and solutions to management
Partner with the Legal department on EEOC cases, litigation, and attorney demand letters
Design and deploy training programs to ensure compliance with state policies
Assist in managing the Affirmative Action Plans for store and home office locations
Draft HR policies to address the changing needs of the business
Manage human resource initiatives and special projects as well as research and recommend new ideas
Bachelor’s degree required; Master’s degree preferred
Minimum 5-7 years progressive HR generalist experience preferably within a multi-location, field-based organization
Demonstrated knowledge of employment law, presentation skills, and recruiting practices
Proven experience in conducting employee relations investigations and resolving employee relations issues
Experience with Affirmative Action Plans preferred
Excellent interpersonal and communication skills as well as exemplary customer service skills
Ability to multi-task and work effectively while remaining calm under pressure
Strong problem solving skills and the ability to be flexible and change directions when needed
Proficient in Microsoft office (Word, Excel, PowerPoint)

Employee Relations Manager Resume Examples & Samples

Be an objective and trusted advisor for both employees and management
Interpret and apply company and federal/state regulations, policies, and procedures for employees and management
Handle and respond to HR policy/practice questions and issues. Assist in the development, implementation or rollout of new policies and procedures
Provide guidance and direction to managers in the handling of performance counseling, attendance counseling and policy violation cases, including disciplinary recommendations and associated documentation
Provide direction and/or guidance to employees and managers to help resolve human resource issues (e.g. escalated benefits issues, transfers/demotions, departmental/management conflicts, etc.); conduct and/or support investigations regarding allegations of unfair management practices, ethical concerns, potential harassment and/or discrimination; escalate issue(s) to Employee USB Relations, Employment Law, as well as VP, as needed; partner with business and others, as needed in investigations into potential violations of company policies or practice
Provide guidance and direction to managers on employment issues and related laws including, but not limited to: Disability, FMLA, ADA, Workers Compensation, etc. Partner with Corporate HR functions (e.g. Employment Law, USB Employee Relations, Accommodations Unit, Integrated Disability Management Unit, etc.) to ensure review, assessment, and recommendations are in compliance with federal, state, and local laws, as well as Company practice. Consult with management and employees regarding work environment concerns. Analyze, diagnose and recommend potential interventions such as focus groups, climate assessment, etc
At the direction of Law, may investigate and drafts responses for external complaints and charges to defend the Companys position and interests. Partner with internal and external counsel when appropriate
Complete ad-hoc projects, as assigned
Analyze data to identify ER trends that will assist the HR, Business Partners in their work with leadership
Represent the HR Partner team on ER related projects/committees that may be part of a Corporate or business initiative
Conduct ongoing formal and informal HR training on employee relations matters such as performance counseling, harassment and discrimination
4+ years of Human Resources experience in a corporate environment, including conducting ER investigations, partnering with leaders on performance management, working with a non-exempt employee population, and analyzing trends in employment data and recommending solutions
Excellent relationship management skills and ability to collaborate effectively and partner well with others
Strong initiative and solid judgment abilities/skills; must display sound judgment when recommending a course of action
Demonstrated effective problem-solving and decision-making skills
Strong influencing skills with business partners when recommending and implementing their solutions
Strong analytical skills with an attention to detail
Demonstrated ability to handle multiple priorities and produce results
Excellent verbal and written communication skills-Proficient with Microsoft Office software (e.g., Word, Excel, PowerPoint)
Must be familiar with state and federal employment laws including but not limited to: FMLA, ADA, FLSA, NLRB, Title VII, etc
Ability to travel, on a limited basis, as needed

Employee Relations Manager Resume Examples & Samples

Resolve serious employee relations issues by coaching and consulting with employees and leaders. Often manages cases from intake through research, investigation, tracking, documentation and resolution; primarily accountable for coaching through and resolving escalated ER issues
Provide advice and counsel to leaders when sought out to assist with sensitive employee situations, including performance management and disciplinary actions, including terminations
Collaborate with HR Business Partners to identify trends and issues within business groups, conduct climate assessments, develop recommendations, and coach leaders on implementing action plans to address identified issues
Participate in special projects, which may include the development, communication and implementation of policies or new HR programs or initiatives that impact employee relations matters
Provide coaching, guidance and mentoring to the ERGSC
5+ years of Employee Relations experience
Experience and knowledge in Employee/Labor law, legal compliance requirements, HR trends and newly-surfacing litigation areas
Superior investigative skills, and past experience handling complex and sensitive employee relations issues
Ability to build confidence and clearly coach leaders/employees through sensitive matters
Demonstrated ability to manage multiple priorities across diverse client groups
Ability to negotiate and influence effectively across the organization

Employee Relations Manager Resume Examples & Samples

Acting as a Control Function partner
Leading a variety of ER projects and processes
Interfacing with Enterprise HR entities including:Employment Law, Life Events and HR Specialist teams to bring a variety of employee issuesto resolution
Represent ER on Global Markets project teams including teams responsible for policy development initiatives toensure the ER lens is considered and applied
Consult on high risk ER cases and Executive Escalations
Proven ability to exercise sound judgment
Strong analytical skills – experience gathering, organizing, analyzing and presenting large amounts of data
Complex problem resolution skills
Strong ability to influence senior business and HR leaders
Outstanding communication and presentation skills (verbal and written)
A strong team player with the ability to engage with all levels of the organization
Ability to handle confidential and propriety information with discretion and balance risk and reward with a strong focus on compliance
Bachelors Degree in HR Management or related field
Proficiency with Microsoft Word, PowerPoint and Excel
Masters Degree in HR Management
Proficiency with HR systems

Employee Relations Manager Resume Examples & Samples

Remain abreast of employment law, regulatory change and any developments in Human Resources
Summarise information for the employment lawyer and update the HR team and other areas of the business accordingly
Assist the Employment Lawyer on the ongoing design, development and implementation of all ER policies and processes in line with legislation
Design and presentation of Manager training
Advise on best practice ER
Support the Employment Lawyer in the preparation and management of tribunal claims
Manage all long term sickness cases
Identify trends' ans ensure employees are aware of which issues should be brought to attention of HR
Financial services experience is preferential however candidates from global Professional Services with a proven track record will be considered
Excellent Employment Law knowledge
Degree educated plus CIPD/MA in HR preferred
Action orientated, with a focus on continuous improvement in all areas of work
Results and client focused
Qualification in mediation is an advantage

Employee Relations Manager Resume Examples & Samples

Consult with and advise managers and HR staff on ER issues. Takes lead on those issues that are highly complex or present significant risk
Work with employees and their managers to understand perspectives and to guide toward resolution of conflict or issues
Consult on difficult or complex Performance Management issues, including PIPs, exit strategies and involuntary separations
Facilitate the resolution of escalated Leave of Absence employment decisions and requests for workplace accommodations by facilitating and influencing discussions with manager, employee, Legal and Benefits
Assist and consult to the HRBP community with regard to position elimination activities; coordinate approved business cases with aligned HRBP and the HR Operations team to ensure a seamless process for affected employees and “survivor” managers and employees
Utilize Case Management tools to document and effectively manage ER investigations and mitigate risk
Provide input and insight on engagement efforts and remedies
Liaise and partner with Legal on high level, high risk, or highly complex issues and their resolution
Lead or assist in the creation and refinement of company-wide HR policies; collaborate and consult on non-HR policies
Coach, mentor and train less experienced staff members
Bachelor’s Degree in HR or related area, or equivalent experience
5 -7 years of progressive ER or HR Generalist experience
Advanced degree preferred (MBA, Master’s in HR)
7 -10 years of progressive HR experience with significant ER experience
PHR or SPHR designation
Seasoned and proven skills in managing difficult ER situations, Conflict Management, employment law, influence skills, as well as deep and broad knowledge of Human Resources in general
Superior diagnostic and analytical skills
Solid business intelligence
Ability to influence leaders and colleagues; skilled counselor, consultant and facilitator
Strong organization skills and project management skills
Proficiency in MS Office. Knowledge of HRMS systems such as Workday and PeopleSoft

Employee Relations Manager Resume Examples & Samples

Provide high-quality support and advice, ensuring the effective management of ER-related risks (legal, financial and reputational) for employee relations issues e.g. disciplinary, grievances, litigation case management, restructures/ re-organisations, performance management etc
Interface with business groups throughout London, directly and via HR Business Partners
Design, maintenance and implementation of ER strategy, policies and activities, aligned with commercial and HR functional requirements
Provide commercial and proactive HR consultancy advice to business heads and HR business partners
Preparation and review of key HR documents, including employment agreements and offer letters, consultancy agreements and compromise agreements
Working closely with European Resourcing, Reward and Benefits colleagues in relation to hiring as required
Provide support to individuals and business managers to interpret ER policy
Project management including key advisory and ER work-stream management for any restructuring/ acquisitions/disposals/outsourcing/insourcing/off-shoring
Ensuring ER requirements are pro-actively met and managed in annual risk management processes such as legal obligations and annual contract and policy reviews
Delivery of specialist training to HR/management when required
Assist Head of UK Employment Law and the Co-Chairs of the Information and Consultation Committee (ICC) in communicating with the ICC
Actively stay current with employment law and HR knowledge, attend appropriate seminars and participate in team knowledge development meetings
Manage and get involved with HR projects on an ad-hoc basis

Employee Relations Manager Resume Examples & Samples

Provide advice, guidance and support to people managers/leaders and HR Business Partners to assist in resolving a wide range of employee relations issues in Luxembourg including redundancies and dismissals; identify options to resolve cases and outline associated people and reputational risk; provide advice on risks and impact associated with business decisions from an ER perspective
Work closely with senior legal counsel and HR to advise on and set up EWC meetings, works council meetings and comite mixte meetings as required and brief and advise management on the same, attending meetings and managing relationships with local representatives
Working closely with the HRBP team and Employee Relations Senior Counsel, handle and track dismissals and Code of Conduct breaches, escalating as necessary and protecting the Bank’s interests while adopting a fair and best practice approach
Provide interpretation and guidance to delivery of RBC Workplace programs, policies and procedures, recommending updates and enhancements as required
Work globally with managers outside of Luxembourg who have employees within Luxembourg, adopting a global working model and partnering with colleagues in other jurisdictions
Build and maintains strong relationships within Business Groups, HR Business Partners, employee representatives and Employee Relations
Keep up to date on changes to employment law, assessing impact on RBC policies and practices
Fluent in French and English
Experience in human resources, specializing in social relations
Demonstrated knowledge of social relations and employment legislation in Europe with proven experience of working with employee representatives and unions
Strong conflict resolution, problem solving and negotiation skills
Proven strong communication skills
Good knowledge of human resources concepts, principles and practices

Regional Employee Relations Manager Resume Examples & Samples

Be a trusted advisor and in-house subject matter expert across all lines of business regarding Employee Relations (ER) matters in the APAC region, and is responsible for reducing risk to the company posed by significant and complex employee relations issues
Leads the investigation of complex ER cases, partner closely with Legal Department, company investigative units and Ethics Offices to provide Employee Relations Consulting. Provides guidance, counsel and policy interpretation to HR Business Partners (HRBPs) and managers
Investigate and resolve significant and complex employee relations allegations, complaints and appeals in a timely and appropriate manner, responsible for managing end to end complex ER cases (E.g. redundancies, grievances, disciplinaries etc)
Partner closely with HRBPs and directly managing specific cases as agreed with Head of HR APAC (e.g. proactive case management, contractual terms and conditions, performance management, policy development, grievance, disciplinary, restructuring, redundancy, employment litigation preparation across APAC
Provide consulting services to managers and HRBP’s on specific employee relations problems and recommend strategies for resolving employee relations issues
Support HRBP’s and line managers in dealing with employee representative bodies in APAC - local workers councils, employee forums, and similar transnational bodies working closely with the Head of HR APAC and Group HR Legal as required
Build external networks and remain up to date with legislative change and developments both across APAC and be viewed both internally and externally as an expert in the ER field. Proactively update HRBP’s and line managers on recent employment law cases and future legislative changes and developments and best ER practice across APAC
Streamline processes for managing ER administration; in particular ensure standard processes and documentation are used, subject to local employment practices and legal requirements
Provide thought leadership on ER policies, practices and processes across APAC
Collaborates with groups in Human Resources on various projects to provide ER advice/review
Develop value added education programs for HRBPs and Line Managers to deal with critical ER related issues
Bachelor’s/ Master’s or Professional degree, a background in employment law or strong HR background is required
10+ year related experiences with good knowledge of ER policies, practices and philosophies, demonstrated ability to handle highly sensitive and complex ER matters
Good knowledge of ER best practices , with broad understanding of the employment laws and practices across the 16 countries in the region
Strong stakeholder management and influencing skills, able to manage difficult client situations
High business acumen, able to understand business implications of decisions
Strong problem solving skills, with exceptional ability to make sound judgments
Proactive, identified gaps in service and proposes value added solutions

Employee Relations Manager Resume Examples & Samples

Consult with HR Business Partners, management and Legal to deliver seamless support
Conduct intake of ER issues and cases, and calibrate/elevate to ER Sr. Manager and Director
Provide best in class and consistent practices and processes for ER issues including investigative matters
Minimum of 5 years Human Resources experience, or 4 years in Employee Relations, or 3 years in legal practice required
In depth knowledge of employment laws, including ADA required

Employee Relations Manager Resume Examples & Samples

Support HR team on high-level ER cases / projects - restructures, large scale changes to the business, any case that has potential to have a negative impact on the brand
Help chair the Global ER forum to develop global ER people principles, share information and encourage consistent ways of working
Provide ER support to complex cases in Castleford on bi-weekly call and Assist with People Plan as part of project Artisan and preparation to new Leeds site
Develop Global knowledge bank – continue to develop and share tools & templates to support consistent ways of working,
Lead continuous development of all HR policies, update and embed polices globally
Assist in delivery of compliance training, in conjunction with APP and Legal, such as Anti-Bribery &Anti-Corruption
Represent HR at Global Health & Safety committee and Ethics committee – contributing HR point of view and manage resulting actions
Support ER Director and VP of HR Operations on generalist HR Projects such as

Employee Relations Manager Resume Examples & Samples

Maintain a ‘Welcome Pack’ to be given to all new starters to include H&S adviceand indicate all Emergency procedures. In addition, train the HODs to give an induction for each new starter
Assist with daily employee occurences and advise on best working practice. Work with the DGM on any conflict issues and help draft responses that comply with ACAS guidelines and Disney EMEA policies
Attend all H&S meetings (quarterly)
Source external companies for relevant mediation practices and/or HOD Conflict Training. (The ideal applicant would also be a trained mediator)
Help with any ongoing sickness absence, whether speaking with the individual or organising external OH advice
Attend regular HOD meetings to support their departments and offer best practice and advice
Act as further support to deal with issues that have arisen there and then
Administration – follow up all meetings and take actions as appropriate
Legal – ensure that Disney are kept up to date with all policies and communicate this to the HODs
Previous Employee Relations experience
Experience of managing senior stakeholders
Experience in or a passion for working in theatre is essential
HR degree or CIPD qualified
Experience of dealing with high volume ER cases including complex heath management cases
Experience of working with and building relationships with trade unions

Employee Relations Manager, VP Resume Examples & Samples

Counsel and guide Bank managers and employees in all areas of human resources policies (i.e., personnel administration, policy interpretation, employee complaints/grievances, corrective action procedures, etc.) directly and through oversight of Employee Relations Officers and other direct reports
Provide leadership, counsel and guidance in the resolution of employee relations issues. Investigate and offer recommendations/solutions to employee complaints and concerns. Advise managers in: employee coaching, counseling, performance monitoring and evaluation, employment laws and Bank policies
Identify employee needs with regard to performance problems, training options and career pathing. Make recommendations accordingly
Develop and implement potential enhancements to current HR policies/practices. Manage the on-line Team Member Handbook to ensure compliance with state, federal and local employment laws
Plan, recommend, track and implement reductions in workforce. Provide outplacement counseling to displaced employees
Recommend ideas and programs to enhance the employee experience
Work with managers and employees as needed to resolve communication issues or resolve employee grievances (including those related to discrimination or harassment as directed by the Sr. ER and Compliance Manager)
Manage HR Consultants and HR Advisors, including selection, development, performance review, etc
Oversee the administration of employee climate surveys and work closely with business managers to develop solutions in order to resolve identified issues
Ensure compliance with legal/regulatory requirements for poster and information display
Plan, conduct and supervise Employee Relations/ Human Resource projects of a complex scope. Has direct responsibility for multiple concurrent projects
Prepare proposals for senior/executive management review/approval
Manage outside vendors as directed by the Sr. ER and Compliance Manager
Employee Relations Lead for sensitive bank-wide projects
LI-MT1
Ideally Master’s, minimum Bachelor’s Degree in Business, Organizational Development, Human Resources or a related field is required
Minimum of 7+ years of proven employee relations leadership / management experience within financial services industry, or a similarly complex corporate and professional environment (such as professional services, life sciences, or other large corporations)
Minimum of 8+ years of progressive Human Resources Management and employee relations experience, including legal and regulatory issues
Demonstrated ability to reconcile complex employee relations issues
Experience in developing HR guidelines and procedures in a fast-paced, ever-changing environment
Able to interact with all employee levels effectively
Demonstrated ability to lead others and work independently to complete projects in a timely manner
Extensive experience in Employee Relations with experience directly managing a team of 10 people
World-class communicator. Excellent presentation and written communication skills
Track record of direct leadership, as well as success within matrixed organizations
Exceptional relationship skills; takes a collaborative approach in working with colleagues across different functions and across lines of business
Analytical, with a research orientation. Attentive to detail
Experience developing programs which drive successful organizational change
Demonstrated management/leadership experience. Able to manage relationships with staff, colleagues and external vendors
Able to develop office procedures
Exceptionally strong written and verbal communication skills
Able to travel occasionally for work (up to 10-15%)
Subject matter expert in Employee Relations
Able to distill complex information into transparent communications, plans and strategies
Skillful at managing through change; comfortable with ambiguity
Understands how to use business technology such as PC with Microsoft Office software

Employee Relations Manager Resume Examples & Samples

Bachelors Degree, preferably in Human Resources
Prior legal experience
At least 5 years of direct experience in human resources and employee relations
Strong understanding of federal and state employment and labor laws
Experience with employment laws/compliance for Canada

Employee Relations Manager Resume Examples & Samples

A Bachelor’s degree in related field
7+ years of increasingly responsible professional HR experience in Employee Relations or in a HR Business Partner role, including at least 3 years in a people leadership role
Strong knowledge of employment laws and practices; preferably in a large organization with a large non-exempt field presence
A reputation for discretion, integrity and maintaining confidences
Demonstrated ability to be a highly collaborative team player who works well with all levels of employees and management, and HR staff
Is business-minded with proven ability to work at both a strategic and operational level
Emotionally mature leader (ability to be objective and to stay calm and focused in dealing with emotional/stressful situations)
The ability to deliver services with a realistic/pragmatic approach based on sound judgement - balancing the needs of the business with the values, ER policies and laws under which we operate
Strong communicator, presenter, influencer, conflict manager and negotiator, with history of success coaching all levels of management and employees through complex, difficult and emotional issues

Labor & Employee Relations Manager Resume Examples & Samples

Assist contract negotiations and agreements with the union representatives including standards of work and contract content to ensure best value for National Grid
Manage employee complaints and grievances through the relevant procedures to secure the most beneficial outcome for both the employee and National Grid
Provide advice and technical expertise on labor relations matters to the line managers to ensure that standards are applied consistently and correctly
Prepare cases for presentation at hearings and proceedings to support the achievement of successful outcomes for National Grid
Monitor and control allocated human and material resources, maintaining financial and progress forecasting in order to ensure special labor relations projects are delivered according to schedule and within budget
Oversee the operational workload of team; ensuring allocated staff is fully utilized in order to deliver against agreed programme of work
Work with business units to translate labor relations objectives into well-defined requirements with clearly defined business cases in order to support change and innovation within National Grid
Develop and utilize peer group network in order to absorb and apply best practice within own area of specialism
A Bachelor's Degree in Labor Relations, Human Resource Management, or a business-related area (or equivalent work experience) is required
Advanced degree/credits are preferred
At least 5 years or more of Employee and Labor Relations experience
Prior supervisory experience of bargaining unit employees is strongly preferred
Valid driver's license with a safe driving history
Knowledge of Company personnel policies and procedures, Union contracts and special agreements, and the ability to interpret and apply the provisions of same
Knowledge of current trends in Human Resource management and applicable Federal and State regulations. In-depth knowledge of labor law, equal employment and affirmative action programs, ADA, FMLA, FSLA, etc
Knowledge of Department of Transportation and Corporate drug testing programs and regulations, wage administration and job evaluations systems
Capable of interfacing and actively building and maintaining relationships with all levels of management, bargaining unit employees and representatives
Demonstrated strong interpersonal skills including the ability to negotiate effectively
Understands and identifies several likely causes or consequences of a situation from previous experience and applies this in current situations
Is receptive to change and is willing to change ideas or opinions based on new information or contrary evidence
Demonstrates the ability to establish the facts behind employee grievances and complaints by digging deeper, asking probing questions and challenging initial responses from different sources
Adapts the content and style of messages, based on an understanding of a particular group, that will appeal to their interests and produce the best result

Labor & Employee Relations Manager Resume Examples & Samples

Minimum of 10 years of HR related experience to include any combination of labor relations, employee relations, training, compliance, HRM/G, and compensation
Experience communicating with all levels of the organization and establishing relationships
Experience conducting investigations
Experience collaborating and partnering with HR Generalist
Experience translating legal/labor law, contract, policies in order to coach managers in resolving day-to-day issues
Detail-oriented with very strong organizational skills and ability to prioritize multiple projects in a fast-paced, deadline-oriented environment
Labor Relations and HR experience in a Lean Manufacturing Organization
Experience managing or administering Collective Bargaining Agreements
Experience in responding to EEO charges, developing and/or reviewing Affirmative Action Plans, conducting compensation equity analyses, and participating in desk and on-site audits for EEO/OFCCP
Ability to foster a positive employee relations environment
Proven experience creating a diverse workforce and inclusive environment
Results driven and accountable for actions, works independently
Master’s degree in Human Resources

Employee Relations Manager Resume Examples & Samples

Responsible for managing the plants relationship with the union and negotiating contracts
Responsible for all HR functions, including: strategic planning, organizational development, staffing, training, benefits administration, employee relations, and performance management
Advise leadership team on HR related issues
Coordinate strong leadership training programs to develop and enhance the management skills of hourly employees, Team Leaders, and Supervisors
Supervise and mentor HR Generalist
Developing , implementing, and administering employee involvement activities in an effort to improve employee satisfaction and labor relations
Investigate issues that arise in connection with: working conditions, employee complaints, grievances or appeals with respect to disciplinary actions
Assist in the recruitment process with emphasis on hiring best candidate and improved orientation and training program to maximize employee performance
Support and assist in implementation of organization changes that meet individual needs of growth and development with organization goals and objectives in order to promote organizational effectiveness
Responsible for all HR administration including but not limited to: attendance, job placements, AAP Tracking, monthly headcount tracking, HR metrics, employee job proposals, Kenexa, and Mini ECI
Performs special projects and tasks as necessary
Bachelors Degree in Business Management or a related field preferred
Three to five years experience in a manufacturing environment, preferably in a unionized facility
Ability to communicate effectively in oral and written forms

Employee Relations Manager Resume Examples & Samples

Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters
Conducts fact-based investigations for employee relations concerns (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints, etc. In collaboration with the Legal Department and corresponding HR business partners, prepare written investigation summaries, recommended actions, and draft responses as required
Manages the interactive process for workplace accommodation requests, reviews, and resolutions
Collaborate with HR business partner, HR operations, and Legal to support escalated leave of absence and immigration cases
Develop and maintain reporting processes to assure the HR business partner functions understand individual employee actions as well as trends
Maintains a current understanding of policy and process changes within WK as well as external regulatory changes that need to be incorporated into our management approach. Tracks and monitors all changes and documents activities the business undertakes to maintain proper governance and compliance with respect to employment
Consults with HR team members on the interpretation of policy and process to ensure we maintain consistency across the division as appropriate and are aligned to WK requirements
Analyze employee relations activities to make recommendations to the HR Business Partner, Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities
Assists in developing and maintaining the overall best-in-class employee relations strategy, practices, and policies. Collaborates with stakeholders to ensure solutions are aligned with organizational values and business objectives
Highly knowledgeable about federal employment laws and management-labor regulations including, but not limited to EEO, FLSA, FMLA, ADAAA; likewise, knowledgeable about state laws and regulations including the variations between states
Proven experience in investigating and recommending resolution for simple to complex workplace issues based on a best practices approach, which includes proper documentation, tracking, and trend reporting and analysis
Highly adept at resolving conflict and managing sensitive situations; act as a calming presence while being deliberate in achieving required outcomes
Significant experience in policy interpretation and education with a balanced focus on compliance/risk mitigation, employee engagement, and maintaining high standards of behavior
Superior standard of discretion and confidentiality; does not compromise the integrity of HR’s role as the steward of highly sensitive information
Effective collaborator; strong interpersonal skills; partners well with key stakeholders through influence and a consultative approach; strong team player
Experience in roles that required engagement and working with employees at all levels, including executives
Professional presence; demonstrates superior judgment; represents HR in a professional and service oriented way
Demonstrates initiative and drive; self-motivated, organized, and detail oriented; creative and analytical; able to prioritize work to meet all required deadlines with high quality deliverables with minimal to moderate guidance

Employee Relations Manager Resume Examples & Samples

Proven ability to make judgment calls and sound, ethical decisions displaying a heightened level of responsibility, confidentiality, integrity and professionalism
Strong attention to detail and high work standards in support of accurate, flawless delivery
Strong analytical skills with an innovative mindset
Experience coaching managers on performance matters
Familiarity with US employment law
Team player with superior client service and interpersonal skills
SHRM/PHR Certification preferred

Employee Relations Manager Resume Examples & Samples

Design and conduct multiple positive labor relations trainings and communications
Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
Experience in manufacturing/distribution/call center locations nearly essential; some experience working in unionized settings a significant plus
Bachelor’s degree required; advanced degree, JD, or other specialized training in labor/employee relations a significant plus
Solid understanding of federal and state employment & labor laws
Able to pass a comprehensive background and reference check

Employee Relations Manager Resume Examples & Samples

Manages a team of Crew Relations Specialists creating a strong team atmosphere. Conducts regular one-on-one meetings and provides guidance, training and motivation as necessary to develop staff. Hires, evaluates and counsels personnel. Follows corporate performance management procedures per established Vanguard standards
Guides Crew Relations Specialists in understanding, monitoring and resolving crew complaints. Assists with defining the approach for, and conduct of, investigations as needed. Supports Crew Relations Specialists in building their foundational knowledge and increasing advanced knowledge on employment laws/regulatory requirements and related controls
Provides site, division, or case-based insights to Crew Relations & Compliance CoE leadership to assist with design of strategies, frameworks, policies, and processes
Ensures consistent policy interpretation and application of HR policies globally. Identifies divisional or regional nuances in addressing crew-related issues and suggests potential process improvements to address these nuances while maintaining compliance with local regulations
Works with managers and crew as needed to understand, monitor, and resolve crew complaints and conducts investigations as needed. Takes ownership of cases characterized by a higher level of complexity and/or sensitivity and partners with Crew Relations & Compliance Leads and the HR Policy & Risk Management Lead to reach resolution while mitigating risk. Coordinates with other service organizations regarding crew matters as appropriate, including: other HR CoEs, Legal, Compliance, Fraud, Information Security, Physical Security, Audit, etc
Manages the involuntary exit process for crew members in conjunction with the "Exits and Separations" GPO. Conducts in-person exit interviews for involuntary departures where needed. Partners with Crew Central to efficiently process voluntary departures. Provides input into the design of the exit interview guide and criteria for exit interview analysis, and assists in analyzing exit interview data to mitigate risk and identify trends
Manages the PIPs/DAs process for crew members in conjunction with the "Manage Crew Relations" GPO. Provides input into the design of the PIPs/DAs policy and process and assists in analyzing PIPs/DAs data to identify trends
Provides objective consultative, coaching and counseling services to leaders and crew. Provides guidance to managers in addressing performance-related and/or disciplinary issues, recommends and conducts terminations as needed. Works with leaders and crew as needed to understand, monitor, and resolve crew complaints and conduct investigations as needed
Assists in educating HR crew, in conjunction with the Crew Relations Sr. Manager, on internal and external employee relations and employment law compliance requirements and related process controls. Works with the Crew Relations Sr. Manager on cases requiring a higher level of complexity and/or sensitivity to reach resolution while mitigating risk
Recommends appropriate programs for specific crew situations. Identifies and highlights benefit programs provided by the Total Rewards CoE with the highest impact to crew due to utilization and/or perceived value. Suggests ways to optimize program value
Provides leaders in the business with consultative support throughout the progressive investigation process by facilitating the process for either a disciplinary or performance-related issue. Provides dedicated support to both crew and leaders as needed
Conducts new manager assimilations as appropriate. Facilitates the unemployment process as needed. Represents Vanguard at hearings as needed
Assesses, monitors, and manages crew trends for book of business
Leads or supports initiatives that drive the Crew Relations and Compliance strategic agenda. Participates in special projects and performs other duties as assigned
Undergraduate degree or equivalent combination of training and experience. Advanced degree in business, human resources or employment law preferred
Minimum of eight years of general business or HR experience. Current good standing in (or ability to achieve status within six months of hire) the SHRM-CP, SHRM-SCP, HRCI PHR, or HRCI SPHR designation preferred
Minimum of two years of management experience, including experience managing and working with teams across locations preferred
Minimum of four years employee relations and/or employment law experience preferred
Working knowledge of applicable state and federal employment and labor laws and governmental compliance requirements, and HR policy and risk management
Proven ability to remain poised and professional under potentially contentious situations
Sensitivity in working with confidential information
Proven teamwork capabilities; strong relationship management and interpersonal skills
Excellent project management skills, including planning and organizational skills. Attentive to details and deadlines; ability to manage multiple initiatives

Bilingual Employee Relations Manager Resume Examples & Samples

Interpreting and communicating policies with employees and managers in the organization
Investigating, analyzing and making appropriate recommendations regarding complex employee relations issues; exercise influence appropriately. Work independently to manage designated employee relations case load within established guidelines utilizing sound judgment. Conduct fair, neutral, timely investigations and provide guidance related to conflict resolution, disciplinary action and/or termination pertaining to, but not limited to
The successful candidate will possess a Bachelor's degree in Human Resources or related field; and 5 to 7 years of Employee Relations and HR compliance accountability
Candidate should demonstrate subject matter expertise and working knowledge of workplace regulatory regimes and employment laws
Oral & Written French Canadian Language skills required
Demonstrated track record in risk analysis, development of controls, and process improvements

Labor & Employee Relations Manager Resume Examples & Samples

Develop and implement labor and employee relations strategies across the United States and Canada
Serve as chief spokesperson and/or member of management bargaining team for collective bargaining negotiations
Advise and consult with business unit/local human resources on significant labor relations matters (arbitrations, grievances, terminations, etc.)
Lead the positive employee relations program for improving the engagement of hourly workforces while also maintaining hourly management represented status
Develop and lead a workplace compliance program and process to ensure hourly employment practices are compliant with federal, state and local law and company policy
Ensure restructuring actions in US and Canada are implemented in compliance with company policy and procedure and legal requirements; Analysis and analytics of restructuring activity globally
Lead labor and employee relations training and development activities
Facilitate best practice sharing of labor and employee relations programs and processes
Liase with Labor & Employee Relations Manager, CCS Mexico to ensure alignment and consistency
Lead other labor and employee relations initiatives across the organization, as applicable
7+ years of progressive exempt level Human Resources experience with functional expertise in labor and employee relations
Experience in creating and deploying effective labor and employee relations strategies and programs in a complex organization
Significant experience as chief spokesperson in collective bargaining negotiations
Experience in implementing restructuring programs
Excellent communication skills, both written and verbal, across a wide audience
Excellent project management skills and execution
Strong analytical skills with demonstrated ability to pull complex data from assorted sources and synthesis in both graphic and verbal format, such that it is easily understood by the target audience
Superior follow-up and follow-through skills

Employee Relations Manager Resume Examples & Samples

Take ownership, play a supporting role in significant ER projects. Support the Spanish Management Teams and H.R Teams in shaping the Employee Relation within the Amazon policies
Define, develop and negotiate CBA and the required communication in compliance with Spanish labor Laws and Amazon ER policies
Craft and conduct ER strategy in multinational company growing at a fast pace and requiring flexibility
Ensure compliance with Spanish and EU legislation
Develop and maintain positive relationships with employees at all levels
Develop an understanding of the employee engagement in FCs and support the delivery of initiatives designed to achieve engagement targets which are aligned to Amazon’s ER philosophy
Re actively and proactively Support and advise managers and HR teams on employee relations issues
Provide training on ER matters for managers, HR teams and associate forum representatives
Conduct reviews of employment policies to ensure they are aligned to Amazon’s objectives and compliant with employment law
Participate in national and international projects
Proven track record of accomplishments in a fast paced similar environment to Amazon FCs
Fluent in Spanish and English
Demonstrate problem solving and analytical capability
Extensive knowledge of employment law
Demonstrate ability to motivate others and influence work behaviours
Extensive experience in setting up effective provisions for collective communication and consultation in a recently unionized environment
Proven ability to prioritize, meet deadlines, make best use of limited resources
High dependability – be there to support the business
Decision Making/Complex Problem Solving- proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis
Experience with complex problem solving and analysis using analytical methods
Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment
Proven presentation and communication skills
Experience in the analysis, design and implementation of people programs, policies and practices to develop and sustain positive employee relations and engagement

Employee Relations Manager Resume Examples & Samples

Ensure compliance with Italy and EU legislation
Define, Develop the existing arrangements for collective consultation and communication as required for the ongoing evolution of the business, in compliance with Italy labor Laws and Amazon ER policies
Fluent in Italian and English

European Employee Relations Manager Resume Examples & Samples

Support organizational change activities, restructures and change management projects across Europe
Support development and implementation of the European Employee Relations strategy, including external benchmarking, monitoring, research, stakeholder management and governance
Lead and drive ER capability building across the European HR function and wider European business
Develop and manage communications and engagement plans to deliver effective and timely sharing and consideration of Employee Relations issues across the European business
Work alongside senior stakeholders and external third parties to advise on specific matters in relation to policy and the business' Employee Relations to ensure pan-European consistency, in line with local legislative requirements
Participate in and provide HR and policy support on key ad-hoc projects and business initiatives, when required
Attend project meetings and partner on ER related topics and European legislation
Act as a key escalation point for complex ER related queries
Drive and commitment with a tough and resilient approach to work, with experience of operating in a fast-paced environment
Well-developed relationship management skills, including credibility and influencing skills at senior levels and across functions, sectors and geographies
Ability to collaborate broadly with resource that is not under direct control, to gain influence and commitment
Breadth of knowledge of employment legislation, with particular in-depth knowledge of the UK
Previous experience of working with Unions, Works Councils or other Employee Representative groups
Project management skills to deliver and support organizational change and the implementation of strategies
Ability to operate effectively in a multi-stakeholder environment, using appropriate frameworks
Commercially minded, with the ability to look more broadly than just the ‘people’ issues

Employee Relations Manager / Investigator Resume Examples & Samples

Investigate and respond to internal and external complaints, and handle other complex, high-risk, or sensitive TMR cases
Provide consultation, guidance and coaching to supervisors, managers and People Services Managers (PSMs) to address teammate behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions
Partner with field People Services on as-needed basis, keeping field PS and the business appropriately informed and involved during investigations and other teammate relations work
Work with field people services and business managers to appropriately address high risk TMR issues, report findings and proactively address trends impacting the business; act as subject matter expert for teammate relations training developed by PSMs
Maintain required documentation within case management system (i-Sight), including intake, investigative notes, supporting documents and final report
Leverage analytical findings of TMR data to identify organizational, functional, and systemic trends
Ability to research and analyze information to arrive at valid conclusions, action plans, and recommendations when appropriate
Maintains confidentiality as required; demonstrates sound business and professional ethics
Five (5) or more years of HR experience; three (3) years of which must be with employee relations and investigations responsibility
Subject matter expert in one or more specialized regulatory areas (e.g. EEOC, ADA) or TMR areas of expertise preferred

Employee Relations Manager Resume Examples & Samples

Partners with, advises and counsels Headquarters, Market, and Channel HR and functional leaders to develop and maintain a healthy, productive, legally compliant, harassment, and discrimination free work environment
Ensures compliance with EEO and related federal/state laws by conducting investigations into internal discrimination/harassment complaints and other high-leveraged allegations in order to mitigate risk and minimize legal action. This includes interacting with and interviewing all levels of management; data analysis; determining/recommending appropriate resolutions (from coaching/counseling to disciplinary action up to & including termination of employment); and appropriately documenting fact findings and recommendations
Partners with and advises all levels of HR on complex employee relations matters with the strong potential to move to the legal arena (including executive escalations); this includes diagnosing problems, negotiating workable solutions, and providing an oral or written report of fact findings to all levels of HR and Sr. Management. Partners with Legal and HR on complex employment issues and with Security/Legal on threat and fitness for duty issues. Uses sound judgment and discretion to interpret Company policy and guidelines for HR, employees and managers, including issues of first impression. Promotes strong interpersonal relationships and a problem solving approach to the resolution of employee concerns
Development, planning and communication of employee relations policies, practices and procedures for the organization to ensure uniformity of application of company policy and compliance with current and pending legal regulations. Evaluates complex processes and develops work flow detail for implementation (such as the administration of local and statutory leave laws). Ensures employee relations programs and policies are in alignment with company strategy
Provides employee relations support (providing proactive solutions; advice and counsel; communication of new policies, and guidelines and processes) to assigned HR Business Partner client group. Develops and facilitates training for HR and employee training as needed relating to: Harassment, Discrimination, Investigations, ADA/FML, Domestic Violence, Time Off, Reasonable Suspicion testing, off-the-job Misconduct and other related topics. Special projects relating to company processes and practices

Senior Employee Relations Manager Resume Examples & Samples

Direct experience in employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations work
Bachelor’s degree required; advanced degrees in law or other specialized training in labor/employee relations a significant plus
Strong experience in designing and delivering successful training programs
Writing samples and work product will be requested
Experience in manufacturing/distribution/call center locations nearly essential
Significant experience working with works councils and unions highly preferred

Employee Relations Manager Resume Examples & Samples

Partner with, advises and counsels Headquarters, Market, and Channel HR and functional leaders to develop and maintain a healthy, productive, legally compliant, harassment, and discrimination free work environment
Ensure compliance with EEO and related federal/state laws by conducting investigations into internal discrimination/harassment complaints and other high-leveraged allegations in order to mitigate risk and minimize legal action. This includes interacting with and interviewing all levels of management; data analysis; determining/recommending appropriate resolutions (from coaching/counseling to disciplinary action up to & including termination of employment); and appropriately documenting fact findings and recommendations
Partner with and advises all levels of HR on complex employee relations matters with the strong potential to move to the legal arena (including executive escalations); this includes diagnosing problems, negotiating workable solutions, and providing an oral or written report of fact findings to all levels of HR and Sr. Management. Partners with Legal and HR on complex employment issues and with Security/Legal on threat and fitness for duty issues. Uses sound judgment and discretion to interpret Company policy and guidelines for HR, employees and managers, including issues of first impression. Promotes strong interpersonal relationships and a problem solving approach to the resolution of employee concerns. Evaluate and mitigate change execution risks to help develop and deliver solutions
Develop, plan and communicate employee relations policies, practices and procedures for the organization to ensure uniformity of application of company policy and compliance with current and pending legal regulations. Evaluates complex processes and develops work flow detail for implementation (such as the administration of local and statutory leave laws). Ensures employee relations programs and policies are in alignment with company strategy
Provide employee relations support (providing proactive solutions; advice and counsel; communication of new policies, and guidelines and processes) to assigned HR Business Partner client group. Develops and facilitates training for HR and employee training as needed relating to: Harassment, Discrimination, Investigations, ADA/FML, Domestic Violence, Time Off, Reasonable Suspicion testing, off-the-job Misconduct and other related topics. Special projects relating to company processes. Support internal knowledge management practices; suggest and help drive continuous improvement items

Employee Relations Manager Resume Examples & Samples

Provide policy guidance to Field Managers regarding terminations and progressive counseling
Partner with Field managers and other DG departments to assure proper documentation of Employee Relations cases
Guide or conduct field investigations, in particular DG Zero Tolerance Policies
Represent Dollar General in legal proceedings
Assist in researching Wage and Hour claims
Analyze trends for inclusion into Employee Relations training
Participate in the development of the SOP and Employee Handbook
Coordinate the return of employees who have restrictions from Workers Compensation injuries
Support Field-training team with employee relations training sessions
Work with Risk Management, Law Department, HRIS, Dispute Resolution, ERC and other strategic partners for efficiency and process improvement
Excellent problem solving and critical thinking skills
A keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
Ability to perform effectively under pressure
Ability to effectively communicate with persons of all levels, from basic literacy to executive level
Ability to work efficiently in a fast-paced environment, including the ability to listen, respond and electronically document cases

Employee Relations Manager Resume Examples & Samples

Be a trusted advisor for HR leadership in managing employee issues in a consistent and fair manner
Understand the business need and offer customized solutions to HR, leadership and other stakeholders working within the framework of the local law and existing Organization policies
Investigate and address employee relations complaints in the India, particularly those that are high profile investigations or where a central team is necessary to ensure objectivity
Serve as a subject matter expert in conducting investigations and advise HR on the same
Prepare clear and objective written reports and recommendations as well as review the draft reports from the team
Standardize the approach and recommended outcomes in conducting investigations in the India and to create appropriate templates and processes
Assist in creating and maintaining a tracking mechanism on investigations to assist with reporting and escalating issues
Navigate the firm s support resources (Wellness, Employee Assistance Program, Office of Global Security etc.)
Help to identify and monitor trends or areas of concern
Assist the Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations
Review situations of escalated employee grievances
Handle cases related to sexual harassment and work towards proactive prevention of such matters
Work on zero tolerance policy and various case Management. Should work on Sexual Harassment / Domestic Investigation / Disciplinary action against misconduct / Behavioral cases / Knowledge of employment law / ER procedures and processes
Ability to assess potential problems and make recommendations from an ER/Litigation perspective
Partner with L&D, HRBP & HR Operations in developing an employee relations capability within the HR community and wider organization through training, advice and counsel
Anticipate future potential changes in the employee relations legal environment, both locally and internationally, and work ahead of the curve to mitigate risks and recommend changes
Liaise with other investigative functions within the Company (e.g. Compliance, Internal Audit and within HR) to ensure consistency and leverage best practices
Must be able to travel with short notice/unpredictable schedule
A minimum of 9 to 12 years human resources (generalist) experience including extensive employee relations, grievance and investigation experience
Should have handled a minimum of 50 - 80 Cases a year
Proven knowledge and experience in managing all aspects of employee relations matters
Understanding employment law legislation and policies in the India
Should Have knowledge in Case Management and statutory guidelines at workplace
Previous experience working with diverse work environments with diverse populations
Previous experience providing education and training on business processes and procedures
Strong delivery orientation and detail orientation, with the ability to manage across multiple priorities to meet deadlines
Ability to thrive within a challenging and fast-paced business environment
Ability to collaborate and work across a large, diverse, and matrixed organization. In particular, the ability to build strong collaborations with HR representatives and other members of the HR community and with business leaders
Strong Team Managing skills Multitask in environment of conflicting priorities ability to play, prioritize and execute within timelines
Effective verbal and written communication skills when dealing with management and employees at various organization levels, including senior management
Professionalism and respect for confidentiality
Strong conceptual, planning, decision-making, Analytical, problem solving and communication skills
Proven ability to build, sustain, and influence relationships, at all levels of an organization
Ability to deal with ambiguity and find workable solutions to the problems at hand
Exceptional communication and interpersonal skills with the ability to invoke change
Strong leadership skills
Strong on Values and Integrity
Mature Outlook to issues of diverse nature

Employee Relations Manager Resume Examples & Samples

Develop and recommend solutions to a variety of employee relations issues including managing poor performance, managing conflict and assessing risk and escalating issues when necessary
Partner with managers to advise on performance management concerns, providing coaching and diagnosing problems to determine appropriate level of corrective action
Guide and review corrective action planning, to ensure proper documentation and staff communication are incorporated into performance management
Participate in performance counseling and termination discussions with staff and managers
Conduct internal investigations into staff-related concerns; prepare all required documentation and implement solutions to ensure timely and appropriate actions are taken
Develop effective tools and resources to assist managers with staff-related concerns, ensuring information is current and recommend changes and/or improvements
Maintain positive, productive work environment by responding to staff members’ concerns, proactively addressing issues and advising management on best practices
Partner with Occupational Health, staff and managers to analyze and respond to inquiries regarding Leave of Absence, Return-to-Work, and temporary or permanent accommodation requests
Maintain confidentiality and sensitivity to all issues at all time
Domestic travel 20% (other local Amgen sites)
Demonstrated ability to learn and fairly apply company policy, internal HR procedures and regulatory guidelines within scope of duties
Maintain confidentiality and sensitivity to all issues; report on confidential information in an appropriate manner
Working knowledge of federal and state laws governing employment and labor: Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), Age Discrimination, National Labor Relations Board (NLRB), etc
Influence business leaders and negotiate for resolution, proposing unique and innovative solutions without compromising on compliance and company-related values
Establish and maintain strong working relationships with a variety of individuals and groups
Conduct research, identify key facts and/or issues and present findings in an organized manner
Exercise autonomy, independent judgment and decision making; provide sound reasoning for recommendations and balance information to resolve issues
Manage conflicting priorities and organize time, while recommending process improvements to increase efficiency and effectiveness
Demonstrate advanced communication skills, including clear, concise written and verbal communications and active listening skills
Manage difficult conversations and interactions, communicating in a direct and respectful manner
Demonstrated customer service/client orientation, with proven ability to develop knowledge and understanding of the business and empower staff and managers to solve issues
Proficiency in Microsoft Word, Excel and Power Point, Microsoft Outlook (email) and navigation of internet resources

Employee Relations Manager Resume Examples & Samples

Demonstrable hands-on experience of dealing with complex ER issues
Experience of working in a global matrix fast-paced organisation
Excellent working knowledge of employment law
Ideally CIPD qualified (Level 7) - Desirable

Employee Relations Manager Resume Examples & Samples

35% Lead the following North America Employee Relations activities
Conduct and oversee workforce concerns process, including setting policy and process. Lead investigations team and processes, including handling the highest risk and most complex investigations or other research and analysis on employee relations issues (e.g. charges involving high level leadership, multiple combined complex charges, significant potential liabilities or risk to Cargill brand, etc.). Manage the response to charges of discrimination from the EEOC and state Human Rights Agencies. Oversee the gathering of facts in an objective manner and follow-through to appropriate resolution. Provide the general oversight of employee relations professionals responsible for ensuring the needs of the businesses are met
Manage employee relations policies (including discipline, workforce concerns, separations, reductions in force, employee handbooks and HR corporate requirements. Interpret policies, regulatory requirements & agreements. Consult Business/Client HR Leaders and other senior leadership on how to interpret and administer employment policies and regulatory requirements so that they are applied in accordance with relevant regulations, laws, and Cargill’s employment policies and standards. Responsible for the implementation of employment policies and strategies; ensure employee policies remain current and relevant. Works in conjunction with Corporate Affairs, Law, EHS and other internal experts in order to provide counsel to business and HR leadership and other employee relations professionals in the region with regards to employment policies, regulatory requirements and agreements
Partner with ER team as a subject matter expert to develop and deploy training for managers, supervisors and HR professionals. Ensure appropriate tools and guidance are kept up to date for manager, supervisors and HR professionals
25% Manage Employee Relations Team
Coach individuals and build strong capabilities
Ensure HR talent development and HR pipeline of talent for the company
Manage flexible adjunct staff
Champion diversity and inclusion within the business; lead diversity strategies for the business
10% Thought Leadership: Provide expertise on employee relations matters. Monitor internal & external employee relations environment. Proactively monitor and analyze proposed and actual changes in employee relations regulations and define and implement strategies to manage potential risks, working with regional employee relations professionals and legal counsel when appropriate. Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes
10% Change Leader: Manage the implementation and provide leadership for certain ER processes (including workforce concerns, discipline and separations). Promote the use and implementation of tools and technologies to gain efficiency in delivering HR Solutions. Continuously improve processes and tools
10% Manage stakeholder relationships with the Businesses and Functions in order to reinforce and determine approach for alignment to the Employee Relations strategies. Develop strong relationship with Businesses to enable and promote use of a new HR system and approach. Act as primary interface with key internal stakeholder on EEO issues, including Business Leaders, HR Leaders, , controllers, lawyers and corporate affairs leaders
5% Active Leader on the NA Employee Relations Leadership Team
Participate in strategy development and deployment in a high risk/high complexity environment
Collaborate to develop cohesive policy/practices/tools across all North America locations
Drive continuous improvement and an ongoing focus to streamline compliance activities
Participate in budget activities, team development, and other leadership team activities
5% Other duties as assigned
Minimum of 10 years exempt level HR experience, including 4 years experience in conducting investigations of increasing complexity
Previous experience with investigating and responding to EEOC and Department of Human Rights charges
Previous experience with Affirmative Action and OFCCP related work
Basic understanding of U.S. EEO laws and regulations and the risks associated with them
Demonstrated ability to identify and implement opportunities to increase efficiency with reduced cost and risk for Cargill and its businesses
Demonstrated experience participating in major change efforts characterized by effective communications, strong partnerships with managers, and strong employee engagement
Demonstrated ability to effectively communicate both in writing and verbally
Demonstrated ability to coach multiple levels of management
Demonstrated experience in managing/juggling multiple priorities simultaneously
Demonstrated strong analytical abilities and detail-orientation
Demonstrated ability to develop and maintain effective relationships with multiple business partners
Demonstrated decision-making ability and excellent judgment
Demonstrated appreciation for people with diverse backgrounds, perspectives and identities and commitment to treat all colleagues and employees with dignity and respect
Demonstrated ability to work with ambiguity
Ability to travel approximately up to 20% of the time and occasionally work a flexible schedule
Bachelor's Degree in Human Resources
Experience managing an OFCCP audit
Experience with analytic tools including adverse impact analyses
Experience in a shared service environment

Employee Relations Manager, UKI Resume Examples & Samples

Provide guidance and advice to HR colleagues on all employee relations and HR policy matters
Ensure consistency in approach to grievance, disciplinary and performance management cases
Continually review and update where needed, all HR policies for UK and Ireland. This is in line with changing legislation and evolving business requirements
Proactively update HR community on changes to employment legislation and relevant case law that will impact the delivery of HR and the management of staff at Thomson Reuters
Design and deliver training on employee relations topics to HR and line managers
Manage any employment related litigation and coach/support colleagues who are witnesses in employment tribunals
Identify risk to the Company on employee relations matters, with respect to legal, financial and reputational risk
Oversee any reduction in force activity for UKI to ensure compliance with policy and effective management
Continually review employee relations casework and trends, and implement proactive measures to prevent issues from recurring
Identify alternatives to formal dispute resolution, such as the use of mediation and facilitated conversations
Partner with specialist HR teams e.g. Reward and Talent on any initiatives that may have an employee relations angle, such as the requirement to consult with employees and their representatives
Liaise with internal legal counsel, compliance, internal audit and privacy office on specific matters as required
Assume responsibility for any Data Subject Access Requests
Provide subject matter expertise on TUPE for acquisitions, divestitures and outsourcing. Provide guidance on the effective integration of acquired employees to enable a smooth transition
Manage the relationship with the UK external legal advisors
Foster effective working relationships with the recognised trade unions, Unite and NUJ
Lead consultation exercises where there is a formal requirement to consult with union and employee representatives on specific business changes
Lead the UK pay review negotiations with the relevant unions
Chair the UK employee forum of representatives from across each of the business units
Build external networks and remain up to date with legislative changes and developments in the ER field
Must have extensive experience in a HR role with recent experience and practical knowledge of employee relations role
First class employment law and employee relations knowledge
Experience of employment policy development
TUPE knowledge in relation to acquisitions, divestitures and outsourcing
Awareness of when to provide guidance and when to direct HR colleagues on particular matters
Ability to prioritise workload and work under pressure to meet deadlines
Experience of designing and delivering training in an interactive and fun way
Strong experience of management of employment litigation and liaising with outside counsel
Proven ability to build, sustain and influence relationships at all levels of the organisation
Ability to combine a focus on detail whilst keeping an eye on the ‘bigger picture&#8217
Bachelor’s degree preferred. HR or employment law qualification an advantage but not essential
CIPD qualification an advantage but not essential

Employee Relations Manager Resume Examples & Samples

Builds partnerships with management, divisions, regions, and individuals on solving problems and implementing resolutions concerning performance management, corrective actions, policy interpretation and violations, work place challenges, or other Human Resources (HR) issues
Coaches and advises staff on employee relations, policy, employment issues, and workplace challenges
Makes HR-related presentations, trains staff, coaches and mentoring through one-on-one sessions, small groups, corporate training programs, and sharing information through a variety of forums
Advises Project Management Units on employment actions for expatriate and third country national staff to ensure legal compliance with applicable regulations, and provides guidance on Chemonics policies, procedures, and compliance
Leads Employee Relations Department/Human Resources Department initiatives and projects such as the employee recognition program, wellness, myHR content, and/or corporate donations requests
Interprets the policies and procedures of Chemonics, USAID and other federal agencies and provides advice accordingly
Participates in and supports the documentation of investigations of workplace complaints and allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations
Conducts exit interviews, analyzing trends or opportunities for feedback or improvement particularly in areas related to employee engagement
Manages relationships with external clients, vendors, partners, and consultants as needed
Mentors, develops, and evaluates junior staff or colleagues. Ensures that staff receives regular performance feedback, prompt resolution of problems, and time and opportunity to grow professionally
Consistently demonstrates and promotes Chemonics’ performance competencies, with special emphasis on building trust and serving others
Continues to develop understanding of and articulates business operations and focus
Actively supports or participates in new business activities and proposal teams, when appropriate
Minimum 3 years of human resources or technically relevant work experience required
Prior employee relations experience and international development experience preferred
Bachelor’s degree or equivalent work experience required
Foreign language skills preferred
Knowledge of applicable workplace laws, regulations, and employment trends
Demonstrated strong organizational skills, discretion, and ability to manage confidential information
Demonstrated independent thinking, sound judgment, integrity, and respect for others
Ability to form strong workplace relationships at all levels of the organization
Demonstrated ability to communicate clearly and concisely, both verbally and in writing, and lead presentations, training courses, and effective meetings
Supervisory experience preferred
Knowledge of USAID and its operations preferred

Senior Employee Relations Manager Resume Examples & Samples

Directly handling a caseload of highly complex ER matters and investigations
Partnering with and guiding senior business leaders to resolve complex ER matters
7+ years of exempt level ER, HR or Legal experience; preferably in a high tech growth environment
5+ years directly managing complex employee relations issues or advising corporate clients around employment practice
BA with preference for JD, MBA/MA or Advanced Degree in OD or I-O
Experience improving and designing HR related processes
Knowledge and experience in technology businesses including a familiarity with global HR practices and policies
Must be able to travel, including short-term assignments based upon business requirements

VP-employee Relations Manager Resume Examples & Samples

7+ years of HR experience required, including specific Employee Relations experience
Experience managing multiple projects through successful delivery & implementation under time, budget, and political pressure
Previous HR experience in a financial services organization
Previous employment law experience preferred (JD, LLM) but not required
Experience with an HR information system (e.g., PeopleSoft, case management system)

Employee Relations Manager Resume Examples & Samples

Coach and counsel management with regards to employee relation issues
Pro-active communication with field management regarding labor law
Develop training programs in short one-hour formats to be presented at regional meetings that would cover a wide spectrum of human resource issues and changes in employment and labor law
Participate in regional meetings
Effectively coach and counsel employees on issues
Participate in disciplinary action and performance improvement plans
Develop and coordinate training for new management personnel
Administration of merit rating program to include reviewing changes in wages and salaries for conformance to policy
Develop and implement Human Resources policies and procedures
Provide support for recruitment of Branch Managers
Coordinate service award program and new hire orientations programs
Review Personnel Action Requests for appropriateness and adherence to policies

Employee Relations Manager Resume Examples & Samples

Partner with HR Analytics team to prepare monthly and quarterly reports for business segments on ER/TAM cases. Includes analyzing data to identify trends, root causes and actionable items
Prepare internal reports for ER/TAM metrics
Produce well-formatted presentations that not only report the data, but analyze the data for trends and issues to communicate a clear, compelling message for the stakeholder
Identify actionable items with recommendations to address issues
Develop and maintain phone schedule to ensure adequate coverage for incoming employee relations calls
Work with HR Business Analysis and Technology group to develop solutions and links to appropriate policy and procedure documents for use in HR Help Desk Case Management System
Responsible for maintaining, organizing and updating department case handling guidelines and policy documents. Help identify process improvements for the employee relations function and procedures
Manage internal processes such as CAP/MAP Revisions, ODM Administrator, and other special projects as assigned
Maintain and administer a shared document system, which includes case handling guidelines, templates, and toolkits
Develop and maintain phone schedule to provide adequate coverage for incoming employee relations calls
Develop and implement Solutions on PeopleSoft HR HelpDesk for use when resolving cases to ensure consistent application of company policies, as well as compliance with federal and state employment laws
Liaison between ER/TAM team and HR Advisor team to identify ER related solutions for Tier 1 and provide training as needed on ER issues
Identify process improvements for the employee relations function and procedures
2+ years of experience with business, financial or human resource analysis
3+ years of experience in Human Resources, preferably Employee Relations
Intermediate to Advanced level of proficiency with Excel and PowerPoint
Strong analytical skills, detail oriented
Demonstrated strong organizational skills and ability to work in a large, fast paced environment
Excellent communication skills required, including strong verbal and written presentation skills
Degree in Human Resources or a related field

Employee Relations Manager Resume Examples & Samples

Consults with the People & Culture team members to mitigate risk and resolve issues on significant employee matters (including but not limited to: terminations, resolution on background investigation flags and performance/behavioral issues)
Spearheads investigations in conjunction with in-house counsel on escalated issues through the local offices as well as the firm’s anonymous ethical complaint tool, ensuring effective collaboration with all related stakeholder groups
Collaborates on firm wide employee policies and procedures to support consistent interpretation across our firm
Uses data and metrics to make critical decisions. Identifies patterns, reports findings and trends and develops training and materials to address areas for improvement
Oversees HR/Talent risk management issues, conducts high-level investigations of workplace policy violations, and collaborates with compliance team on AAP / EEO and other regulatory compliance
A highly collaborative, business-minded HR & Employee Relations leader with multiple years of increasingly responsible HR/Employee Relations leadership positions with demonstrated ability to thrive in a culture that is fast-paced, service-oriented, and consultative
An Employee Relations specialist who delivers services with a pragmatic approach to business partnership with proven ability to work at both a strategic and operational level
A strong communicator and influencer with history of success coaching all levels of management and employees through complex, difficult and emotional issues
An outstanding communicator with engaging and approachable personality. Will have significant history of working successfully with all levels of staff, from front-line through senior executive
A proven expert in prioritization and negotiation with demonstrated ability to be effective in supporting multiple business leaders/Partners working in various locations across different business units
Highly collaborative and action-oriented, with a leadership style characterized by strong influencing skills
A change agent who can build collaborative relationships across a matrix organization
Experience leading an Employee Relations function preferably within a professional services or consulting firm with employee base of at least 4,000
Knowledge of employment regulations across multiple jurisdictions. California regulatory exposure a plus
Proven strengths in negotiation, influencing, analysis, and problem solving
PHR or SPHR certification and prior People & Culture/ HR consulting experience preferred
Strong verbal and written communication and presentation skills
A reputation for discretion, integrity, judgment, responsiveness, and strong attention to detail

Employee Relations Manager Resume Examples & Samples

Manage the Employment Tribunal and ACAS workloads
Lead a team of 3 ER Advisors across the UK
Provide case management support in investigations, disciplinary, grievance and absence matters and coach line managers on the process
Provide expert advice, guidance and coaching to line managers on the full range of employee relations issues
Support the HR Services Manager to design and deliver a ER service to the business, ensuring all stakeholders are engaged and processes are communicated effectively
Be responsible for the development of ER KPI’s and identify trends and plans to address/correct/rectify
Work with the L&D team to design and implement training & development interventions for managers in ER key areas
Review current ER processes and practices to ensure HR best practice in all areas of ER
Provide appropriate advice on company policies and employment legislation, ensuring all relevant managers and teams are updated accordingly
Determine performance improvement needs and provide support in resolving those needs
Provide management information showing, analysis and trends that support business decisions
Liaise with 3rd parties – solicitors to best manage ER cases
Ensure training is in place for the HR function, including lessons learnt from previous cases
Ensure legislative and policy compliance in ER practices and processes
Involvement in Union activity including business updates, pay negotiations
Work on, develop and manage ER processes
Previous experience of operating as a mobile business advisor, working independently and managing a field based tema
Demonstrate excellent influencing and interpersonal skills and the ability to adapt style as necessary
Provide evidence of a sound knowledge of employment legislation and its translation to operational delivery
Evidence experience of industrial relations and unionised environments
Demonstrate excellent people management capabilities, including performance management and professional development
Experience of managing within a target driven environment
A proven ability to influence an organisation going through change
Experience of restructures/TUPE
A clear passion and understanding of the latest challenges/opportunities facing our industry and business
Ability to report trends and problem solve

Employee Relations Manager Resume Examples & Samples

Strong HR experience in a fast paced and demanding environment, ideally CIPD qualified or with equivalent level of HR management experience
Experience of supporting & leading change projects
Experience in or of working closely to generalist HR roles
Can influence and challenge senior stakeholders to ensure an employee relations environment is created
Excellent communicator capable of credible, impactful interventions, with coverage of conviction
A strong track record of delivering excellent results
Have a strong level of resilience
Capable of managing multiple tasks, with various stakeholders who have contradicting priorities
Leadership skills with ability to motivate individuals
Experience of managing Employment Tribunals
Strong understanding of ER and Employment Law in relation to all employment statues, specifically redundancy and TUPE
Experience of working within a unionised environment would be advantageous
Strong commercial acumen and future focused
Demonstrates the ability to analyse and understand data and information quickly, with good attention to detail
Factors commercial considerations into advice and seeks opportunities to reduce costs where possible

Employee Relations Manager Resume Examples & Samples

5+years of Employee Relations/Human Resources/Employment law related experience
Ability to take direction and then work independently
Self-motivated, team player and detail oriented
Experience in conducting corporate investigations of sensitive workplace complaints related to, among other areas, EEO related allegations. Preferred experience is in a shared services environment
Experience in advising, coaching managers on performance management
Project management: Strong background and desire for project management within the ER team. Demonstrated ability to be proactive in identifying areas for improvement and implementing solutions
Working knowledge of database software and creation of trend analysis for casework
Experience developing and delivering management training
Strong oral and written communication and interpersonal skills
Strong partnering, diplomacy, collaboration, and communication skills
Ability to quickly conceptualize, think critically and develop frameworks
Familiarity with federal and state employment laws, and best practices in conducting workplace investigations

Employee Relations Manager Latam Resume Examples & Samples

Support and advise both people managers in Labor Relations topics
Keep relations with Unions and Work Councils, leading negotiations, defining long term strategies with Regional HR and Business Management
Develop policies, procedures, forms & templates related to employee relations, especially for Service Technician community, so that line managers can execute processes in compliance
Keep HR Knowledge Base updated, inform, share and train Regional Help Desk in new regulations
Management of external law firms in relation to labor trial or processes – keeping a monthly report with last update
Represent Vestas in front of different labor authorities – including immigration
Support the employees answering all kind of questions related to their employment conditions
Support in the HR set up for new countries, developing agreements with local suppliers in coordination with Regional HR Service team, develop local policies, procedures, forms and template
Support both HR Regional Service and LATAM HR business partners in some HR process
Degree in Law. Postgraduate studies on HR and/ or Labor Relations will be specially considered
> 8 years of experience undertaken similar responsibilities
Proven experience in dealing with Unions and Labor Council Representatives is a must
Master Argentinian labor management with experience managing other countries likeUruguay or Chile
Strong fluency in spoken and written English and Spanish

Employee Relations Manager Resume Examples & Samples

Design, develop and implement employee relations programs which address consistent application of human resources policies, including performance management
Provide consultation and recommendations to staff and managers in the interpretation of policies, and continually review policies for compliance
Develop effective tools and resources to assist managers
Support performance management efforts for meeting business objectives; provide coaching and diagnose problems; make appropriate recommendations for action that align with policies, practices and culture
Maintain positive, productive work environment by responding to questions and concerns, proactively addressing issues and advising management on best practices
Conduct internal investigations; prepare all required documentation and implement solutions to ensure timely and appropriate actions are taken
Partner with the HR team in designing and executing activities designed to enrich morale and employee commitment
Perform problem analysis and resolution, and collect relevant data to identify trends
Partner with members of leadership and HR on other activities and special projects

Employee Relations Manager Resume Examples & Samples

Manage ER Consultant operations and activities including providing day -to-day guidance, direction and performance management
Serve as an Employee Relations expert, providing guidance and conducting comprehensive investigations for all complex and escalated issues, or those representing significant risk to the organization (ER Manager focuses on issues which are not related to third party investigation)
Develop ER Consultant skills by providing advanced coaching and training around ER investigations and response strategies
Ensure operational consistency by monitoring and reviewing ER Consultants' formal documentation and strategies for responding to ER inquiries
Ensure ER Consultant actions are appropriate, fair and consistent based on corporate policy, ER quality standards, and established regulation
Partner with business managers and HRBP's to provide resolutions for escalated or complex issues and concerns
Develop approach for managing complex, ambiguous, and/or escalated ER issues. Determines when to escalate ER cases to ER Director
Identify ER trends within a business unit and make recommendations for policy or process modifications
Strong Customer Orientation Skills
Influencing Skills
Decisiveness and Judgment
Conflict Management Skills
Very Strong Written/Oral Communication Skills Required
Process Improvement
Must Possess Composure

Employee Relations Manager Resume Examples & Samples

Ability to effectively communicate verbally and in writing with all levels of the organization
Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
Ability to perform effectively under pressure and make objective decisions
Ability to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases
Facilitation, negotiation, and mediation skills

Employee Relations Manager Resume Examples & Samples

Manages Employee Relations cases, in line with ER policy, processes, tools and frameworks based on current legislation, best practice and business needs
Provides specialist and technical expertise through ER case management, in accordance with Centrica policies, processes and guidelines
Coaches Line Managers on effective management of ER issues, ensuring they take accountability, that they have the required capability and skill set to deliver the right outcomes and assist in building their confidence
Provides ER input to key projects and business initiatives, either on a case management basis or as part of a team dedicated to supporting the needs of key initiatives alongside HR shared services colleagues from other areas
Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs and KPIs
Proactively uses case management and phone technology, recording and maintaining accurate records
Identifies and updates knowledge management articles and content for access by ER colleagues, HR Partners and Line Managers
Ensures compliance with legal or regulatory changes
Identifies and escalates potential risks associated with ER, including proposed mitigating actions
Work with our leaders and HR Partners to proactively identify and mitigate emerging ER issues
Identify high-impact ER issues/risks and implement mitigating actions in partnership with HR Partners
Supports early conciliation and tribunal cases
Allocate work to colleagues as appropriate, ensuring stakeholders receive a timely response to their queries
Work within and foster an environment conducive to safe working practices
Experienced and confident in coaching and partnering with a broad stakeholder group from Line Managers through to Directors, with the ability to influence and challenge others
An excellent understanding of UK employment law and compliance with an appetite for keeping abreast of change
A passion for continuous improvement with experience of working on your own initiative to implement change
Experience of analysing information to resolve complex and challenging problems by applying your logic and experience
Excellent stakeholder management and communication skills with the ability to quickly build strong and effective working relationships, delivering service excellence
The ability to assess consequences and risk, making well balanced decisions
Tenacious and enjoy working in a fast paced environment
Self organised with the ability to work independently, demonstrating sound judgement with minimal supervision
An established HR professional with a passion for ER and a strong background in the specialism
A CIPD or equivalent qualification
Proven experience in organisational restructuring, mergers and acquisitions and the TUPE process is desirable

Employee Relations Manager Resume Examples & Samples

Management of an Employee Relations Unit in providing direction and guidance, assigning tasks, prioritizing activities and setting section goals
Conduct highly sensitive, confidential formal/informal investigations
Meet with and direct Employee Relations Liaisons to ensure consistency throughout the Agency
Acts as a confidential advisor to the Chief Human Resources Officer on various personnel issues
Superior knowledge and understanding of Title VII, ADA, ADEA, FMLA and a working knowledge of other local, state and federal employment laws
Effective management and supervision practices
Knowledge of State Personnel Rules (Arizona Administrative Code)
Investigation and fact-finding practices
Interpersonal relationships and diplomacy in dealing with the public and customers
A high degree of creativity, latitude and decision-making is required
A Bachelor's degree from an accredited college or university, preferably in Human Resources, Business Administration, or a closely related field of study. Graduate degree preferred
A minimum of 5 years in interpreting laws, policies and procedures and at least 5 years of supervisory experience
Microsoft Suite (Word, PowerPoint and Excel)

Employee Relations Manager Resume Examples & Samples

Provide customer service and updates to faculty, the faculty HR & administration team, managers and vendors by responding to emails and phone calls within 24 – 48 hours
Maintain a high degree of confidentiality when dealing with faculty, program/faculty directors, and school deans on employee matters relative to the HR function
Serve as a link between program/faculty directors and faculty by handling questions, interpreting and administering APUS policies and helping resolve work-related problems
Handles employee relations counseling and outplacement counseling; responds to employee related issues and escalates as necessary
Responsible for the distribution of counseling documentation, information, and the acknowledgement process to faculty through Adobe Sign, including inbox facilitation
Act as a resource to program/faculty directors and faculty in resolving discrimination and harassment issues, performance and discipline concerns
Advise program/faculty directors on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend changes as appropriate
Assist with the benefits administration, compensation, performance appraisals, and other human resources functions
Analyze internal processes; recommend and implement procedural or policy changes to improve efficiency
Coordinate various functions to include but not limited to implementing and maintaining job evaluation to include job descriptions and job classification
Utilize the Human Capital Management System (HCMS) effectively to maintain employee database and produce ad-hoc reports as requested
Responds to requests and attends hearings for unemployment compensation claims, employment verifications, and background investigations
Maintain and protects employee records as required by law and the company. Update HCMS database
Assist in development and delivery of training for remote employees as appropriate (UltiPro, PAD, forms/documents on Intranet)
Contribute as a subject matter expert to faculty handbook and employee handbook
Coordinate/contribute and report on special projects such as faculty exit interviews and faculty awards and recognition programs
Coordinate/contribute to employee engagement and recognition activities such as new faculty survey (within 30 to 45 days of hire) and end of year faculty holiday gifts/cards
Act as Administrator for the EchoSpan Performance Management System and EchoSpan inbox
Maintenance of department SOP's and other documents

Senior Employee Relations Manager Resume Examples & Samples

Creates the overall Associate Relations Capability Building strategy and deployment plan
Incorporates adult learning approaches and best-in-class delivery methods (e-learning, classroom based, etc.)
Develops a sustainable portfolio of associate relations training and development programs for P&O, line managers and associates. Ensures programs are in compliance with current legislation, the Mars Five Principles and the Associate Concept
Creates and deploys functional training for the Associate Relations team
Creates cost effective, high impact capability building programs based on priorities identified through insights work
7+ years preferred HR generalist experience, including application of employment law and experience in the creation, alignment and application of Company policies & practices
3+ years preferred experience in training, facilitation and program development
Experience working in an associate relations/labor relations environment and providing associate/labor relations expertise
Ability to interact and develop relationships with all levels of associates, including senior management, to influence desired outcomes
In-depth knowledge on applicable U.S. and Canadian employment and labor relations regulations law
Experienced utilizing data to create broad based insights and drive decision making
Ability to work independently and efficiently, with minimal supervision, in a fast paced environment
Ability to handle and maintain confidential and sensitive information in a manner that inspires confidence and trust
Strong ability to influence and respond to questions from various groups of key stakeholders, including senior leaders and legal teams
Excellent communication skills, written and interpersonal
Strong analytical, problem-solving, and decision making skills

Employee Relations Manager Resume Examples & Samples

Effectively manage employee relations practices in the delivery of services, including ADA Accommodations, I-9 and e-verify issues, and exit interview processes
Effectively manages/reports on Employee Relations-related data
Provide sound, constructive and timely consultation, coaching and training to managers, HR, the business and/or other areas on such topics as Job Eliminations, Employee Discipline, ADA, Attendance, and Leaves including but not limited to Short Term Disability, Family Medical Leave, Long Term Disability, Personal Leave, etc. This consultation may pertain to corporate policy and/or relevant state and federal laws and regulations
Provide consultation on, and investigate and respond to, employee complaints through the Internal Dispute Resolution process (Speak Easy)
Investigate issues raised through the Ethics Hotline
Help identify employment law and workplace trends (internally and externally), and may help design or provide training programs on relevant topics and/or provide guidance on other proactive steps to address topics of expertise as previously identified
Assists in responding to OFCCP compliance reviews and/or related activity
Collaborate with business partners across functional areas in support of interdepartmental initiatives and issues of company concern
Advanced degree, such as Juris Doctor, strongly preferred
Requires 5+ years of broad HR generalist or related experience
Intimate knowledge of employment laws
Prior experience in conducting employee or similar investigations required

Employee Relations Manager Resume Examples & Samples

6 years of Minimum Experience as HR Generalist / HR Manager / HRBP (4 years) including experience managing Employee Relations matters and knowledge of HR law (2 years)
Candidates with experience of 2 years working in non-union environments, preferably large, global, matrix organizations
Experience in Shared Service centers (highly preferred but not required)
Managing and measuring work. Results driven
Advanced investigation and interviewing skills
Detail oriented and highly organized
Coaching skills
Objectivity & great judgment, able to land a clear decision
Experience as a credible activist
Is credible: respected, admired and listened to
Is active: offers a point of view, takes a position, challenges assumptions
Excellent communication skills – able to clearly articulate ideas, listen actively, and read non-verbal communication
Able to analyze and synthesize ideas to draw objective conclusions and write concise reports
Able to manage sensitive and confidential information appropriately
Fluent in English (oral and written fluency is required)
Fluent in Portuguese (preferred but not required)
Ability to stay abreast of changes in NA / LA processes, policies and organizational changes that impact employee relations processes in the region
Case Management skills
Excellent customer focus and high sense of urgency
History of displaying managerial courage, interpersonal savviness and perseverance
Experience with conflict management and comfortable

Employee Relations Manager Resume Examples & Samples

Resolve ER issues across the region including performance management, conduct and investigations in collaboration with HR and management
Partner with external legal advisors to resolve highly complex ER issues and legal challenges across the region
Use mediation, facilitation and coaching skills to support managers and employees with early dispute resolution as needed
Respond effectively to ER queries escalated from the global shared service centre and ensure all cases are monitored and tracked in the ER case management system
Provide expert support and advice on ER matters in acquisitions and restructuring
Contribute to global ER projects to support with the design and improvement of ER policies, processes and tools

European Employee Relations Manager Resume Examples & Samples

Support European Forum activities when required
Breadth of knowledge of European employment legislation, with particular in-depth knowledge of the UK
Previous experience of working with Unions, Works Councils and European Forums

Employee Relations Manager Resume Examples & Samples

Counsels and guides managers and employees in all areas of employee relations administration, policy interpretation, employee complaints, corrective action procedures, performance management, and medical and other accommodations
Leads investigations into employee concerns and complaints relating to various employee policies (including discrimination and harassment) and recommends appropriate action
Counsels employees regarding a wide range of issues and complaints, including employees in crisis (e.g. death in family, medical issues, mental or emotional issues)
Participates in establishing Human Resources/Employee Relations strategy and influences assigned client group strategies
Acts as liaison between managers and employees regarding performance issues and management (e.g. performance improvement plan process)
Creates and delivers trainings for employees and managers relating to employee policies and legal issues
Analyzes ER data/metrics for themes, trends and root cause identification. Share findings with key partners
Interact and work with team members outside the HR organization, including Legal, Security, and Disney Management Audit
Minimum 3-5 years progressively responsible experience as an HR or legal professional with a concentration in employee relations work
Demonstrated consultative and credibility assessment skills. Ability to quickly assess witnesses and documents and make decisions based on limited information
Advanced degree (JD)
Experience with data and analytics
Experience creating interactive training sessions

Employee Relations Manager Resume Examples & Samples

Provide expertise and case management of ER issues, including Performance Management, from initial intake to resolution, received from HR call center, managers, HR Business Partners (HRBPs) and other employees, for assigned business(es)
Deliver expertise, consultation, guidance and coaching to managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions which align with company approach, practices, and processes
Conduct HR investigations to include: gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and recommend management action. Partners with internal Employment Attorneys, Internal Audit, and other internal investigative bodies, as necessary
Interpret and apply corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries
Facilitate and apply interventions to resolve low-risk employee disagreements, conflicts, or misunderstandings when needed
Collaborate and partner with HRBPs, internal Employment Attorneys, HR partners, and Employee Success Shared Services organizations to achieve high quality, seamless HR support, and represent as "1 HR" to the business
Maintain required documentation including intake and investigative notes, supporting documents, and final reports
Track, report, and analyze case trends utilizing #djc (a Salesforce technology-based case management system)
Manage or participate in special projects/programs requiring ER stakeholder input, as needed
Evangelize continued adoption of the centralized ER model
Assist with the creation and implementation of further ER and HR related policies
Make recommendations on possible exit packages & amounts when required
Broad HR Generalist knowledge and experience, minimum 5-7+ years of experience with 2-3 years of direct ER experience
Business level Japanese and English language ability including reading, writing, listening and speaking. This includes skills and ability to interpret during meetings between Japanese and non-Japanese speaking employees, Managers, ER & other Business Partners
Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment
Ability to operate/advise in the "gray" areas. Adept understanding of client motivations and business pain points; effective at leveraging inputs to influence solid business decisions
Creates and executes influence strategies that persuade key stakeholders to take action that will advance shared interest and business goals
Ability to make decisions guided by policies, practices, procedures and business plans; receives general oversight and direction from Senior ER Manager
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Uses best practices and knowledge of internal or external business issues to improve delivery of services
Works independently; receives minimal guidance on day-to-day work and deliverables
Experience in working in a centralized ER model
Ability to build, develop and implement and engage in new service delivery approaches; possibly different from the status quo
Experience providing coaching and guidance to more junior ER members

Regional Employee Relations Manager Resume Examples & Samples

Ensures all terminations for cause are reviewed and approved
Works with Corporate HR and Legal to gather data/information relevant to employment and discrimination claims, charges, or cases to facilitate prompt resolution
Coordinates the responses to unemployment claims, ensuring documentation/response is correct, complete, and timely to protect company’s interests
Responds to human resources related questions and issues from management and employees to ensure accurate and consistent interpretation and application of policies and procedures and to maintain compliance with employment law and regulations
Bachelor’s Degree in Human Resources, Business Management or a related field PHR certification preferred
Minimum of four (4) years ongoing human resources experience required, including experience working with all levels of staff including Exempt and Non-Exempt, union and non-union
Ability to travel by air/car, up to 50% of time
Bilingual (English/Spanish) fluency is preferred

Recruitment / Employee Relations Manager Resume Examples & Samples

B.S./B.A. degree in Human Resources or related field, or equivalent experience
Minimum of 10 years experience in Human Resources, preferably in a union environment
Excellent interpersonal and verbal/written communication skills
Strategic thinker with proven ability to drive continuous improvement and results
Bilingual English/Spanish or English/Punjabi is required
Proven ability to stay calm under pressure
Ability to handle multi-tasks/projects in a fast-paced environment
Proficient in Microsoft applications and HRIS system
Ability to submit to and pass a criminal background check

Global Employee Relations Manager Resume Examples & Samples

Support development and implementation of Global Employee Relations strategy, including external benchmarking, monitoring, research, stakeholder management, governance
Coordinate global/cross-border employee relations matters, including ensuring the Employee Relations Radar tool is further developed and maintained, providing full understanding of priorities to support corporate optimisation
Develop and manage communications and stakeholder engagement plan to deliver effective and timely sharing and consideration of Employee Relations issues across the company
Provide guidance and support to Human Resources colleagues on global Employee Relations issues, including working with businesses and functions to interpret global Employee Relations strategy, and influencing implementation planning
Bring understanding of global headcount, contributing to Employee Relations strategic understanding and workforce planning
Ensure timely engagement and implementation of employment policy by subject matter experts, ensure timely engagement with and communication of Employment Policy through the defined regional/country manager network
Contribute to the effective development and implementation of employment policies owned by Global Employee Relations and Compliance, support Employee Relations policy matters relating to data privacy as required
Well-developed and global employee relations expertise, including an external outlook and understanding of relevant external developments and trends. Ability to interpret this information and apply to Rolls-Royce strategic context
Ability to manage a multi-stakeholders environment, using appropriate frameworks
Well developed relationship management skills, including credibility and influencing skills at senior levels and across functions, sectors and geographies
Well developed presentation, negotiation, communication and influencing skills
Project management skill to deliver and support organisational change through decentralised deployed resource - good use of Project Management tools
Good Strategic and tactical deployment capability, leveraging the Employee Relations organisation but appreciating implications of proposed plans

HR Employee Relations Manager Resume Examples & Samples

Minimum of fifteen years proven employee relations experience, or equivalent
Experience in leading and conducting investigations with a wide range of complexity
Experience managing a wide variety of complaints and working to resolution
Bachelor’s degree in human resources, business, related field or equivalent work experience
Indepth knowledge of current Provincial and Federal Government regulations
HR Certification preferred
Cantonese/Mandarin language skills is a strong asset
French language skills is a definite asset

Employee Relations Manager Resume Examples & Samples

Attract, select, lead and develop great talent
Design or support solutions that improve client and employee experiences
Proactively identify ways to prevent or reduce employee relations risks through the implementation of additional controls, education, and/or processes
Partner with HR leaders in assigned business units to provide solutions to complex employee relations issues and mitigate employment risks
Use sound judgment to mitigate risk and weigh the importance and validity of information to form fact-based opinions, solve problems and make formal recommendations on the highest risk ER cases
A Bachelors Degree in HR Management (preferred), or a related field or equivalent relatable work experience
5+ years in Human Resources and or Employee Relations work experience
Strong executive presence and relationship management skills, including the ability to interact with and influence peers and partners
Excellent communication skills – must be able to explain complex topics in clear, concise and understandable terms and able to distill lots of data points and evidence into a coherent summary
High level of integrity and objectivity to ensure proper outcomes are obtained
Strong data presentation skills (Excel, PowerPoint, other)
MBA, Master’s Degree in HR Management or a related field
Strong understanding of Bank of America and the HR delivery model
Previous leadership, inclusive of direct reports
Proven ability to effectively manage integrated investigations working with Legal, Audit, Internal Fraud Investigations, Compliance, Global Information Security, Corporate Security, et al

Employee Relations Manager Resume Examples & Samples

Manage the Fair Employment Practice Team of Counselors and oversee the operations of the department
Assist in the development of Counselors to achieve their career goals and provide necessary feedback
Ensure that all newly hired FEP Counselors are trained on Company policy and practices of employee relations to ensure consistency across the organization
Partner with Counsel to assist with legal matters
Develop strategies to ensure that field Managers and District Managers are well versed in key employment relations matters (i.e. investigations including sexual harassment/discrimination, termination
Conversations, disciplinary procedures)
Oversee the development of the monthly FEP Chat publication
Provide coaching, counsel, and direction to Store Managers, Associates, District Managers, and Regional Vice Presidents across the US
3-5 years minimum of Human Resources experience with an emphasis on employee relations/generalist HR
Strong interpersonal skills and the ability to work effectively with and influence all levels of the organization

Gds-employee Relations Manager Resume Examples & Samples

Provide expert advice and guidance to service line leaders as well as talent consultants in managing wide range of employee relation issues
Be a subject matter expert in local statutes/regulatory requirements related to employment practice and provide guidance to global ER leader and GDS Manila location leadership whenever required
Manage employee litigation in GDS Manila location through local legal counsels/partners
Manage and oversee day to day operations for ER function in GDS Manila location
Proactively develop and deploy employee relation interventions to mitigate people risk in GDS Manila location
Constantly watch socio-political and regulatory landscape and provide timely advice for incidence management and BCP for GDS Manila location
Own specific employee relations projects/initiatives and drive it to closure
Should be a post graduate in human resource management or labour/employment laws
Should have a minimum of 10 years of HR experience with direct experience in handling employee relations, labour relations, labour statutes/regulations etc. Experience in managing labour unions will be an added advantage
Should have the ability to work independently with minimum supervision/guidance on day-to-day work and deliverables
Should have the ability to develop and deploy influence strategies to persuade stake holders for actions that will advance shared interest
Should be extremely organised and have an eye for detailing
Should be able to handle confidential information in a mature and professional manner

Employee Relations Manager Resume Examples & Samples

Reducing the tolerance towards ER issues within the business
Revising policies and procedures
Developing a HR Toolkit for managers (with Project Management Support)
Developinga case management system to ensure resolution to all issues
Support the People Admin team with first line support – identifying development gaps
Helping to creating a team of operational managers within the business that can facilitate ER related meetings
Responding to tribunal claims
Creating and negotiating settlement agreements and COT3
Liaising with insurers

Employee Relations Manager Resume Examples & Samples

Tertiary qualifications in Business, Industrial Relations, HR or a related discipline is preferred
Significant experience of Enterprise bargaining and securing constructive outcomes when handling disputes
Highly knowledgeable in contemporary employment/industrial relations management
Excellent customer service skills with a natural ability to communicate effectively and confidently with a diverse group of stakeholders
Ability to build and sustain strong positive working relationships and a strong drive to deliver great business outcomes
Experience using Microsoft software with SAP experience highly regarded

Employee Relations Manager Resume Examples & Samples

Partners with the division operations team to meet or exceed the division and company’s goals and objectives. This includes providing proactive HR and business strategies and solutions to assist with achieving financial goals
Assist in building a strong employee engagement culture – hourly and management
Responsible for (in conjunction with operational partners) the development and implementation of a Divisional Employee Retention strategy – hourly and management
Provides partnership, leadership, direction, counsel and expertise on employment related matters to enable business partners/Operations to manage and grow the business and division
Develops proactive HR strategies and solutions to assist the Division achieve its financial goals
Tracks employment related trends/opportunities, makes recommendations for improvement and demonstrates the ability to course correct via training, education, etc
Trains on compliance and other employment related topics (e.g. Harassment, PWE, etc.)
Offers thought and policy leadership on employment related matters to business partners
Leads all employee investigations; responsible for timely and thorough close-outs
Provides technical expertise to managers on employment matters including but not limited to employee performance, investigations and separations
Takes and retains thorough notes on all investigations coming in from various sources such as calls, EthicsPoint reports, letters, etc. Notes retained for five years
Leads and directs our Performance Management Systems which includes: the Performance Review Process and Performance Improvement Plans – correcting performance and behaviors
Pro-actively leads the division’s Talent Management Planning process. Other expectations under Talent Management include: interviewing, selection, and placement of all exempt and selected non-exempt field positions. Provides assistance & consulting in sourcing tactics for hourly field employees
Visits schools on a regular basis to ensure expectations are met regarding regulatory and company compliance, staffing, employment files, employee communication system, employee retention/engaged employees/culture. Provides and submits visit feedback to business partners and supervisor
Administers/rolls-out human resources initiatives, policies, procedures, performance reviews, handbook etc. for all divisional employees. Responsible for maintaining administrative roll-out records
Ensures compliance with federal and state laws and regulations regarding employment practices including required labor law postings
In conjunction with the Compensation Department, administers divisional wage and salary activities including performance reviews/merit process
Follows up with the administrative aspects of human resources, including employment leaves-of-absences, payroll, workers compensation, unemployment, and other compliance metrics
Assist operational partners with school openings, acquisitions and closings
Assist with special projects for the Human Resources department as assigned by the VP of Human Resources

Employee Relations Manager Resume Examples & Samples

Engage with employees and leadership across the Walt Disney Parks & Resorts organization to enable business strategies, conduct ER related assessments and investigations, and discuss continuous improvement opportunities to foster a positive employee experience
Initiate a proactive, strategic approach to employee relations by identifying and analyzing ER data/metrics for themes, trends, and root cause identification. Share findings with key partners in order to develop and deliver an integrated plan that links to organization and people strategies, helping to advance the deliverables and priorities of the company
Facilitate the interactive process with Cast seeking a reasonable accommodation in partnership with leadership and other support resources
Produce written material in a logical and comprehensive manner for internal and external audiences
Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into the case management system
Demonstrate proficiency at verbalizing thought patterns and expressing facts
Assist with project work as needed to include thought partnership, training, research, and other contributions that support the business
Serve as a role model, demonstrating the value proposition for diversity and inclusion and advocating the company’s culture and heritage
Partner closely with Labor Relations, HR Business Partners, and other HR/DI functional teams in order to advance the work
Proven experience in managing multiple projects with clear time management and prioritization skills
Ability to translate and convey investigating findings into written conclusions
Demonstrated proficient written/verbal communication and facilitation/presentation skills
Demonstrated adept research skills
Proficient understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including but not limited to Title VII, ADAAA and FMLA
Previous work experience with a multi-state employer

Senior Employee Relations Manager Resume Examples & Samples

Demonstrates commitment, adherence and alignment to Company’s Mission, Core Values and initiatives
Ensures timely and thorough case management
Effectively administers personnel and employee relations programs in accordance with company policies and procedures, Ensures compliance with regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) to ensure the uniform and equitable treatment of employees
Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers
Diagnoses and identifies pro-active steps to avoid recurring issues
Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application. Counsels and advises on the administration of specific employment laws including federal and state labor laws
Investigates employee action line calls in a timely manner with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues to management
Provides investigatory support to the legal department when responding to State or Federal agency employment claims which may be filed against the organization
Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested
Tracks and interprets trends in employee relations to proactively identify issues and develop training and other solutions
May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions
May escalate issues to supervisor/manager for resolution, as deemed necessary
Mentor other staff as applicable
Demonstrated knowledge and ability to appropriately advise on employment law including, FMLA, ADAAA, and other federal and state labor laws within an organization that has an international/multi-state footprint
Strong computer application skills in word processing, spreadsheets and data base report writing
Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities
Must possess excellent organizational, teamwork, process and problem solving skills, as well as the ability to multi-task in a changing, highly matrixed environment
Must demonstrate interest in learning and growth

Employee Relations Manager, Human Resources Resume Examples & Samples

Conduct and manage fact finding workplace investigations concerning matters related to potential violations of the law, organizational policy, non-compliance, unethical behavior and misconduct
Document investigative interviews and collect, protect and retain pertinent information and evidence
Review, assess and interpret information and evidence gathered from investigations
Provide regular updates on investigations, both orally and in writing, to HR Director and senior leadership
Attentively manage—at times simultaneous—investigations to ensure matters are resolved timely and appropriately
Draft clear and meaningful reports at the conclusion of investigations for HR, senior leadership and legal counsel review
Field and promptly respond to employee concerns and complaints, providing timely appropriate resolution, and commencing investigations as needed
Provide guidance and support to employees at all levels concerning workplace policies and procedures
Work closely with HR Director and senior leadership to implement consistent and appropriate corrective and preventative actions as needed
Keep abreast of and maintain working knowledge of legal requirements authored by government regulatory agencies, including the Department of Labor, City and State Departments of Education, Administration for Children’s Services, etc
Plan, coordinate and execute series of compliance and legal trainings for front line employees and managers
Revise and update employee handbook, develop supporting documents and manuals outlining, reinforcing, and memorializing specific policies, processes and protocols as needed
A commitment to the mission and programs of HCZ
Bachelor’s degree in relevant field with 3 to 5 years’ experience in an HR role with an emphasis on employee relations; Master’s degree and/or HR certification(s) is a plus
Knowledge of general workplace policies and labor and employment laws, including Title VII, ADA, FMLA, ADEA, FLSA
Demonstrated experience and skill in conducting workplace investigations and drafting reports on investigation
Must possess high credibility and absolute commitment to confidentiality and professional integrity
Strong interpersonal and relationship-building skills
Excellent time management skills, coupled with a strong yet measured sense of urgency
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
Must be familiar with and have appreciation for issues prevalent in underserved communities of color
Some knowledge of education, social services and nonprofit sectors is desired

Labor & Employee Relations Manager Resume Examples & Samples

Minimum of 10 years of Labor Relations experience required within a union environment for government contractors, including working with Sr. Leadership Team
Bachelor’s degree in relevant field required. Additional relevant education may be substituted for progressive experience
Thorough knowledge of the principles, practices, and procedures of human resources administration as applied to labor and employee issues/problems
Working knowledge of the principles, practices, and trends in benefits administration to include Pensions
Knowledge and experience in grievance and arbitration hearing procedures and principles in a contested case environment
Excellent oral and written communication skills in English including public speaking and presentation skills. Must be able to write in clear and concise manner and have professional writing skills
Must have the ability to train and develop others in areas of Labor and Employee relations
Must have ability to lead COE in Labor and Employee relations and the ability to work across a Global company with dispersed operating locations
Must have excellent analytical and problem solving skills
Demonstrated ability to develop and draft contract provisions that are clear and do not lead to disputes over their meaning or intent
Must be able to develop and maintain consistent labor relations with multiple unions and with multiple CBAs or project labor agreements (PLAs)
Demonstrated ability to analyze facts and make sound decisions based on evidence presented and applicable contract laws, rules, and precedents
Demonstrated ability to establish and maintain effective, collaborative working relationships with Senior Leadership, mid- and lower level management, union officials and other bargaining unit representatives, employees, and representatives from community/regulatory agencies
Demonstrated ability to conduct workplace investigations, analyze facts and provide solid investigation summaries with recommended actions to Senior Leadership
Ability to influence the work of others
Proficient in the use of MS Office Suite

Employee Relations Manager Resume Examples & Samples

Responsible for ensuring compliance with regulatory requirements including federal, state and provincial laws, Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA), National Labor Relations Act (NLRA); American Disabilities Act as Amended (ADAAA), and US and Canadian Immigration laws, policies and regulations
Works within large multi-national corporation, including partnering and working with global shared services centers
Must have ability to confidently coach and influence HRBPs and line managers, both in-person and remotely, regarding complex and sensitive employee relations issues, as well as provide counsel and support to employees, in order to achieve resolutions that are fair for employees and aligned with business goals
Ability to move between tactical and strategic thinking in employee relations arena and identify solutions to suit business needs
Manage multiple competing and changing priorities within a fast-paced dynamic environment
In depth knowledge of legal and regulatory requirements regarding employee relations and employment law required
Experience managing complex employee relations issues, including claims of harassment, discrimination and EEO complaints or investigations
Superior organizational, partnership, communication, business judgment, decision making and time management skills
Demonstrated ability to establish credibility as a trusted advisor and confidant to HRBPS and managers
Outstanding written and verbal communication skills required, including conflict resolution and mediation skills
8+ years’ experience, preferably in the areas of employee relations, case management or HR business partnering

Employee Relations Manager, Human Resources Resume Examples & Samples

Daily HR Operations – Lead, manage and or/support the following HR processes and Supply Chain initiatives
Strong Human Resources generalist background with a comprehensive working knowledge of employee relations, employment law, and regulatory compliance
Exceptional interpersonal skills, including excellent verbal and written communication abilities. Must demonstrate active listening and strong facilitation and conflict resolution skills
Demonstrated business savvy. Must possess strong organizational and analytical skills and attention to detail
Familiarity with Lean principles and initiatives, including 5S programs and standard work development
Proficiency with MS Office applications, including Word, PowerPoint and Excel. Prior WorkDay, Kronos and SAP experience is preferred
Ability to thrive in a fast-paced, team environment that operates on a 24/7 schedule. Position requires an individual to work different schedules and varying hours
Proven track record of delivering excellent business results under demanding timetables

Employee Relations Manager Resume Examples & Samples

Bachelor’s degree in HR or related disciplines preferred
5+ years’ experience working in HR or relevant fields
Experience working in the financial services industry, a plus
Strong relationship management and interpersonal skills
Ability to analyze complex situations and make recommendations
Strong knowledge of relevant state and federal employment laws
Excellent conflict resolution and negotiation skills
Strong PC skills, including Microsoft Office Suite and Access

Employee Relations Manager Resume Examples & Samples

Provides day-to-day performance employee management and relations guidance to managers (coaching, counseling, disciplinary actions), advises and assists managers in identifying issues and determining appropriate course of action
Interprets and applies company policies and practices as well as federal, state and local employment laws
Provides training to management staff on HR issues to enhance managerial effectiveness and minimize risk
Conducts objective investigations in response to grievances and complaints
Administers Talent Management Module within Ultipro HR & Payroll system
Writes job descriptions
Develops and updates HR policies and procedures
Manages and responds to unemployment claims; appears at hearings

Training / Employee Relations Manager Resume Examples & Samples

Plan, implement, coordinate and/or present corporate training programs in accordance with current Hilton requirements including harassment-free workplace, diversity, new team member orientation, communication, leadership and service series and related training to meet specific departmental needs
Manage the hotel’s employee relations programs including picnics, holiday functions, health fairs, employee communication sources, etc. and coordinate and direct staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Design and implement new programs as may be needed for special promotions, events, or programs
Review hotel training and update as necessary. Analyze current training needs for the hotel departments and individuals and make recommendations as needed. Develops or researches training for specific hotel needs
Oversee and monitor all departmental training programs, i.e., Job Skills, Safety etc. by conducting audits and making recommendations for compliance. Monitor educational assistance program
Develop annual training calendar. Compile monthly and quarterly reports of training activity
Knowledge of various methods used to conduct needs analysis
Knowledge of Adult Learning theory and the essential elements of training
Knowledge of how to develop training programs
English language writing skills to develop written correspondence and training materials. Ability to relate in English to all levels of management and employees I spoken and written form
Demonstrated ability to positively communicate and instruct employees, offering assistance in areas where they lack knowledge, skills or experience. Ability to rephrase, or "translate" fairly technical information into terms in which a lay person may easily understand
Ability to accurately and completely compose various written correspondence, and training materials
Ability to coordinate and cooperate with other departments
Skill in problem solving and action plan formulation
Ability to observe employees in the work place, analyze operation and detect issues of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale
Ability to provide own transportation for self and training materials to multiple locations within the Portland Metropolitan area

Employee Relations Manager Resume Examples & Samples

Supervise the Division’s Employee Relations team, conducting investigations and recommending appropriate course of action
Evaluate work load, determine assignments, address more complex/difficult problems
Ensure integrity and consistency when addressing Employee Relations matters
Adhere to Federal and State Laws and Statutes, ADOA rules and regulations and DES policies and procedures when making recommendations
Consult with the Attorney General’s Office regarding employee relations actions, seek guidance and advise on course of action
Maintain data and generate reports to monitor status of employee relations actions to ensure assignments are completed timely and accurately
Respond to EEOC complaints, requests for information or conduct research and gather required documentation
Ability to interpret and apply ADOA Personnel Rules, regulations and policies
Skill in leadership and supervisory techniques for motivating staff to accomplish goals and assignments
Knowledge of laws governing Federal EEO programs, FLSA, FMLA and ADA
Knowledge of disciplinary processes and procedures; progressive disciplinary steps
Ability to establish and maintain professional relationships with internal and external constituents, stakeholders and customers
Ability to maintain objectivity and confidentiality while conducting employee relations investigations
Skill in communicating effectively, both orally and in writing,
Ability to prepare and deliver presentations to various groups and audiences
Research and problem solving techniques and procedures, continuous improvement concepts and practices
Effective use of Human Resources Information, tracking and reporting systems
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

Human Resources Employee Relations Manager Resume Examples & Samples

Will be assigned to virtual team assisting clients remotely via electronic means and telephone or in person
Provide back up support to Employee Relations management as needed
Experience in a fast-paced environment where sudden developments and changing priorities frequently require quick responses and decisions based on limited information and facts
Well-developed customer service, interpersonal, organizational, analytical, decision-making, negotiation, problem-solving, presentation and verbal and written communication skills
In-depth knowledge of current Provincial and Federal Government regulations
Proficiency with personal computers as well as pertinent mainframe systems and software packages
Good understanding of current HR system and demonstrated ability to collect, evaluate, analyze, and organize data relating to HR functions into logical, useful format

Employee Relations Manager Resume Examples & Samples

Provide consultation and guidance to managers in the performance management process: work with leaders to address performance concerns including draft and/or review of performance documentation, review and provide input for performance appraisals, assist managers with providing performance feedback
Responds to inquiries regarding policies, procedures and programs
Conducts internal investigations and recommends and initiates appropriate steps for resolution
Ensures compliance in required time frame with various state and federal laws with respect to HR activities such as EEOC charges, unemployment compensation claim responses and appeals, etc
Review and assess employment practices and procedures for effectiveness and compliance; may provide input and recommendations for process and/or policy changes
Serves as a liaison between managers and legal counsel when responding to EEOC charges or complaints
Provides backup administrative support to Human Resources Department as needed, particularly when special projects or deadlines are required
Develops and conducts various Human Resources training programs as necessary
Travels to visit properties in assigned regions for property walks or for a specific purpose
Knowledge of applicable employee-related laws
Knowledge of employee relations practices and techniques
Excellent skills in communications, both verbal and written
Good analytical abilities to assess situations
Ability to build rapport and maintain positive relationships internally and externally
Proven consultative skills
Ability to handle information with sensitivity and confidentiality

Employee Relations Manager Resume Examples & Samples

Partner with legal team to prepare strategy and responses to third-party EEOC, OFCCP, and other governmental charges and requests as well as threatened litigation; participate as needed with legal cases
Provide guidance and assist with delivery of Performance Improvement Plans or other corrective/disciplinary actions for sensitive cases
Demonstrate advanced knowledge of the laws and policies affecting the TMR processes, programs and/or strategies; monitoring changes is laws and policies improve TMR initiatives to continuously align with legal and regulatory guidelines
Ability to identify and define problems as well as develop and recommend fact-based solutions
Ability to prepare comprehensive investigative reports and present ideas clearly and concisely, both orally and in writing, as well as review the work of others and provide appropriate conclusions and feedback
Solid working knowledge of PS/HR policies and procedures, state and federal employee relations laws and regulations, and general HR administration
Must have strong problem-solving and organizational skills, as well as strong attention to detail and ability to work in a team environment
Ability to travel domestically up to 20% of time (can be unpredictable/unplanned)
Extensive experience conducting and documenting workplace investigations required
Bachelor’s Degree required; Human Resource Management or other related field preferred, Master’s Degree preferred
Large, multi-site company experience preferred

Employee Relations Manager Resume Examples & Samples

Serves as the University’s chief negotiator, as assigned, of union contracts and agreements with unionized employee groups while adhering to the overall direction and strategy set forth by the Vice President, Assistant Vice President and Director
Represents the University in highly complex grievances and arbitrations
Provides direction and counsel to department administrators in the procedures, techniques and contractual requirements related to resolution of conflicts, disciplinary actions, and other employee relations issues
Interprets union contract language and the results of grievances and arbitrations for departmental administrators and unit supervisors
Conducts research and collects and analyzes statistical data in order to prepare for and develop an effective management case for arbitrations and grievances
Develops and presents labor relation training negotiations and workshops

Employee Relations Manager Resume Examples & Samples

HR qualified, or equivalent experience level
Advanced understanding of technology platforms involved in employee interaction
HR generalist and process expert with 7+ years’ experience within an FTSE 250 company
Advanced level understanding of Employment Law across territories, Employee relations processes and in-depth experience of dealing with ER issues
Able to manage competing demands on time
The confidence and ability to challenge/respond to challenge on professional or process issues and adapt to situation
Ability to build rapport and trust
Effective coach, ability to empower the business
Ability to think globally
Ability to engage with stakeholders at all levels
Ability to interact advise and challenge senior leadership levels
Ability to deliver key messages with impact to the relevant stakeholders and team members
Excellent communication skills, both verbal and written. With the ability to listen and connect with the ability to listen and connect with the customer
Has the abaility to say’no‘ positively
Strong influencing and negotiating skills
Ability to see short term and long term effects of possible actions
Commercial and retail mind-set
Ability to think globally and act locally
An understanding of how cross functional / commercial business processes impact on the wider business
Skills and experience in issues analysis and interpretation
Think analytically and problem solve
Ability to monitor data, review issue areas and use data to provide continuous improvement guidance

Employee Relations Manager Resume Examples & Samples

Conduct phone and/or on-site investigations to resolve allegations of harassment,
Bachelor’s degree in Human Resources or a related field, or equivalent experience
HR certification (PHR or SHRM-CP) preferred
Minimum of 5 years of experience in Employee Relations, or as a Business Partner or

HR Employee Relations Manager Resume Examples & Samples

Strong emotional intelligence, interpersonal and communication skills and the ability to work effectively with a wide range of constituents in a diverse setting; serve as a role model for strategic problem solving and customer service
Ability to interface with and influence senior leaders and serve as a credible business partner and consultant
Strategic thinker who can devise solutions for a wide variety of complex, employee relations situations
Applied knowledge in the compilation of a variety of HR analytics and reporting systems
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
Knowledge of federal and state employment laws and regulations, and public sector employment policies and procedures
Knowledge of Six Sigma, LEAN or other process improvement methodologies
Knowledge of FMLA, ADA and other employment legislation and regulations

Employee Relations Manager Resume Examples & Samples

To lead and coach a team of ER Specialists in the South of the UK, effectively and efficiently supporting all areas of our varied business. To develop the expertise in the team through the sharing of knowledge and individual ownership of knowledge development
To coach and develop managers to be competent and consistent in their execution of Veolia’s HR policies and procedures encouraging problems to be dealt with informally and as soon as possible, rather than allowing situations to escalate
To provide specialist ER advice and solutions that are cognisant of current legislation and tailored to company policies and procedures and business realities
To proactively manage and support the company in relation to all elements of TUPE and Mergers and Acquisitions. Ensuring all relevant processes are followed and compliance is met
To foster and support a partnership relationship with the unions at regional level. To form part of the negotiations teams for pay negotiations as required and to identify with the unions joint initiatives. When applicable work with the business to respond to any trade disputes and set contingency plans to minimise the impact on the service and bring the dispute to a swift conclusion
To support the ER and Policy Development Manager and the external solicitors with the management of Employment Tribunals claims as required
To alert and escalate any areas of non-compliance and or associated risks to the business to the Head of Employee Relations
Previous experience as a people leader, ideally in an ER capacity within a unionised and regulated environment
Proven ER experience including advising on complex disciplinary and grievance issues with the ability to apply the relevant legal principles and risk assessment
Experience of partnering with trade unions and a good understanding of the trade union framework and collective bargaining

Labor & Employee Relations Manager Resume Examples & Samples

Advise on the application of the Fair Labor Standards Act, Labor Management Relations Act and other federal and state legislation
Involvement in negotiations, administration and negotiations of collective bargaining agreements and administration of grievance procedures
Assist in the creation, administration and implementation of the organization's labor and employee relations programs, policies and procedures
Partner with the business teams to investigate unfair labor practices, facilitate and administer the collective bargaining process, mediate workplace conflicts, and prepare and coordinate disciplinary actions and grievances
Provide consultation, guidance and coaching to address employee behavior and performance concerns, and provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions
Resolve issues by applying relevant employment laws, policies, past practices and/or best practices
Create and provide training on employee and labor relations issues
Bachelor’s degree with major concentration in either Human Resources, Industrial Relations or related field; or law degree
Experience in professional services sector preferred
Minimum of 7 years of human resources experience, with 3 years spent in an employee or labor relations role; or, 5 years of experience in employment law and labor relations
Proficient knowledge of employment, wage and hour, employee leave, EEO and NLRB laws and regulations
Demonstrate proficient computer skills in Excel and PowerPoint

Employee Relations Manager Resume Examples & Samples

Employment Law
Facilitation Skills
Leadership and Influencing
ER & HR Policy Interpretation
Data Analysis and Modelling
Financial Analysis
Dunnhumby Capabilities and Solutions
Support teamwork and create team spirit
Build loyal relationships with colleagues and our clients and partners
Act quickly on new ideas
Set challenging goals
Support and motivate
Drive delivery excellence
Develop and deliver practical solutions to problems
Support learning and innovation

Labour & Employee Relations Manager, Iberia Resume Examples & Samples

Bachelor’s Degree in business, human resources, sociology, industrial labor relations, and/or equivalent work experience
HR Certification
Experience with Case Management software
Strong understanding of all aspects of Iberian labour, employment and human resources related laws, regulations, policies, principles, concepts and practices
Minimum of 5 years experience in conducting internal Employee Relations investigations
Minimum of 5-years leadership experience or in a professional level role
Proven experience in managing multiple projects with strong time management and prioritization skills
Proven experience and strong understanding of continuous improvement and measurement processes
Proven ability to challenge organizational thinking
Demonstrated strong integration skills
Demonstrated strong research skills

Employee Relations Manager Associate / VP Resume Examples & Samples

Workload could include investigation of grievances, drafting performance improvement plans, managing disciplinary cases, reviewing business cases for involuntary exits, managing PHI cases, facilitating maternity and paternity leaves of absence and managing flexible working requests
Oversee creation and provision of any required reporting, data management, tracking of key HR metrics, analysing and presenting relevant reports back to BPs and Head of EMEA HR
Interface with specialist teams such as Talent, Compensations & Benefits and recruitment as appropriate
Liaise with ER Operations and Employee Services to ensure that all employee transactions are processed accurately and in a timely fashion
Proven employee relations experience
Commitment to the highest standards of excellence and personal integrity

Senior Employee Relations Manager Resume Examples & Samples

Detailed knowledge of US employment law and other applicable legislation
Knowledge of relevant US compliance requirements such as OFCCP, EEOC and government reporting (EEO-1/Vets 100-100A)
Expertise providing ER life-cycle support to all levels of an organization
Experience working in a shared service organization
Ability to work in a silo organization whilst maintaining an enterprise-wide view
Ability to work independently and demonstrate sound judgment with little day-to-day supervision
Ability to make sound decisions in a fast paced environment
Partner with all levels of line management to provide guidance with respect to performance management, discipline and other ER-related functions
Conduct accurate and timely workplace investigations pursuant to Direct Energy’s workplace investigations process/policy
Identify high-impact ER issues/risks and institute mitigation steps in partnership with HR BPs
Provide fair employment practices (FEP) and equal opportunity (EO) and positive employee relations training to all levels of management
Effectively leverage assistance from DE’s Labor and Employment team to address ER issues
Proactively identify and mitigate emerging ER issues

Employee Relations Manager Resume Examples & Samples

Develops/facilitates leadership and field staff training, as necessary
Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education, etc
Effectively administers personnel and employee relations programs in accordance with company policies and procedures. Ensures compliance with regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) to ensure the uniform and equitable treatment of employees
Works collaboratively with and provides day-to-day coaching and advice to field managers, Regional leaders and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation
Investigates employee action line calls in a timely manner with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues
Conducts climate assessments at clinical level, communicates findings to Regional and Division level executives and provides appropriate recommendations for improvements and or remedies
Consults with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws
Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits and subpoenas
Reviews all field requests related to employee separations related to Reductions in Force and or Divestitures partnering with the legal department to minimize potential risk to the organization
Assists with the on-boarding of new employees through acquisitions, in Affirmative Action planning and reporting, and in the administration of Division level employee recognition programs where applicable
If applicable, provides HR support for unionized facilities through guidance and interpretation of the union contract
May assist in union avoidance activities (including training and union-free communications)
May refer to senior level staff for assistance with higher level problems that may arise
Escalates issues to supervisor/manager for resolution, as deemed necessary
Assist with various projects as assigned by direct supervisor
Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization
Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation and influencing skills
Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion and strict adherence to confidentiality requirements

100

Employee Relations Manager Resume Examples & Samples

Partner with business leaders and HR teams to create and sustain positive employee relations programs and best practices
Technically proficient in MS Word, Excel, Access, & PowerPoint
Experience working in unionized settings a plus

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Employee Relations Manager, Canadian Banking Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

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Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Regional Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager, VP Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Labor & Employee Relations Manager Resume Examples & Samples

Labor & Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

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Labor & Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

European Employee Relations Manager Resume Examples & Samples

Employee Relations Manager / Investigator Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Senior Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager, UKI Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Senior Employee Relations Manager Resume Examples & Samples

VP-employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

Employee Relations Manager Resume Examples & Samples

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