Community & Social Media Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the community & social media manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

D O'Kon

Domingo

O'Kon

539 Vicky Mission

Chicago

+1 (555) 833 5345

539 Vicky Mission

Chicago

Phone

p +1 (555) 833 5345

Experience Experience

Phoenix, AZ

Community & Social Media Manager

Phoenix, AZ

Wyman-Harvey

Phoenix, AZ

Community & Social Media Manager

Partner with Retail and Product Management to create and execute promotions
Create & publish social content and to lead, execute marketing plans across all Social Media platforms
Improve the brand perception through the overall social media strategy
Strategize and execute social media initiatives based on marketing briefs and objectives
Manage program budgets and implementation teams
Provide competitor brand analysis
Organizes, prioritizes and manages multiple projects in a deadline-driven environment

Phoenix, AZ

Social Media Community & Content Manager

Phoenix, AZ

Pollich LLC

Phoenix, AZ

Social Media Community & Content Manager

Manage content workflow, including internal stakeholder and legal/compliance review
Analyze and generate management reports on social media and site performance
Work with internal and external partners to develop social marketing programs that activate the AIU brand message
Manage, moderate, and drive conversations on owned social platforms
Provide best-in-class social customer service to students and other social community members
Monitor effectiveness benchmarks for measuring the impact of social media programs. Analyze, review and report on effectiveness of campaigns to maximize results
Support development of images, infographics and other rich media

present

Dallas, TX

Senior Social Media & Community Manager

Dallas, TX

Schmidt, Moen and O'Keefe

present

Dallas, TX

Senior Social Media & Community Manager

present

Provide ongoing expertise and guidance in delivering the best selection of tools, team, and processes to deliver the best brand community possible for our players
Develop, implement, and manage near, mid, and long term social media and community strategies, including products supported by social/community, services offered, and resourcing plans for execution, including launch playbook for social and community initiatives
Manage cooperative coordination efforts with Zynga’s Marketing, Network, and Studio teams
Develop influencer programs, working with product teams (game studios) to successfully deploy
Manage moderator vendor team to successfully contribute to performance and financial targets
Build, develop, lead, and coach the Community Managers across multiple locations and functions
Establish and deliver against specific community engagement key performance indicators

Education Education

Bachelor’s Degree in Marketing

University of Delaware

Bachelor’s Degree in Marketing

Skills Skills

Good communicator with the ability to articulate a strong value proposition
Excellent interpersonal skills and ability to work with all levels in the organization
Attention to detail and high level of accountability are imperative
Demonstrated ability to distill Zynga corporate strategic goals into each element of defined strategy and key measurable indicators
Functional knowledge of global markets as it relates to providing brand community engagement, management, and development
Demonstrates in-depth knowledge and skills in management principles including strategic planning, impact analysis and leadership
Strong relationship management and solution selling skills
Strong background in service delivery, sales and technology
Strong organization, influencing, and communication skills
Metrics driven decision maker with very strong quantitative skills

Create a Resume in Minutes

15 Community & Social Media Manager resume templates

Read our complete resume writing guides

Bilingual Social Media Community Manager Resume Examples & Samples

Bilingual in English and French is a must
2-7 years in the field of social media marketing, digital marketing, and/or journalism
Solid understanding of social media and the digital landscape, with a passion for learning new social trends and channels
Ability to respond to marketing related inquiries in a way that fits the BMO brand and voice
Experience working with compliance, risk and privacy teams to implement social media strategy/tactics
Outstanding analytical skills and a curiosity to dig into the numbers
Superior communication, organizational, and project management skills
Proven ability to manage multiple priorities and stakeholders in a fast paced, deadline driven environment
Strong interpersonal skills and ability to understand a variety of stakeholders’ perspectives and priorities
Understanding of the banking industry is an asset

Junior Global Women s Social Media Community & Content Manager Resume Examples & Samples

Contribute to the publishing, moderation and ongoing engagement to relevant social platforms, in alignment with the global social media standards and guidelines
Work closely with the Social Media Community and Content Manager and cross functional teams like PR and Digital Content to build content designed to create passion and grow communities on and off the social platforms
Contribute to content development and management for your community and plan key initiatives with other social communities and internal stakeholders
Contribute to the development & production of social media campaigns to be handed off to local markets at seasonal marketing meetings, as well as on a monthly basis
Contribute to brainstorming sessions and content creation
Thinks like the brand, eats like the brand, speaks like the brand, and works out like the brand
Must have a working knowledge of existing social media applications like Twitter, Instagram, Facebook, Pinterest, Snapchat, and Tumblr, plus have a curiosity about what’s coming next
Interest in pursuing a career in social media marketing
Outstanding team player
Excellent written and people skills
Must be able to handle multiple projects simultaneously and have excellent personal organization skills and high attention to detail
Technical skills including Adobe Creative Suite are always helpful
Ability to be awesome
Having graduated August 2015 – June 2016

Junior Global Women s Social Media Community & Content Manager Resume Examples & Samples

Work closely with the Social Media Community and Content Manager and cross-functional teams like PR and Digital Content to build content designed to create passion and grow communities on and off the social platforms
Thinks like the brand, eats like the brand, speaks like the brand, and dresses like the brand
An interest in the world of sneaker culture
Having graduated in the time of August 2015 – June 2016

Women s Community & Social Media Content Manager Resume Examples & Samples

Get your hands dirty every day writing content, getting to know the communities on each platform, and being the face of the company online, while working with local markets to achieve the same
Support in the development of short and long-term social media strategy and campaigns for your respective community
Manage Reebok's global Women’s community presence and messaging across multiple platforms, listening and engaging with the community, and sparking online conversation
Work closely with Sr. Manager, respective business unit leads, and cross functional teams like PR and Digital Content to build content designed to create passion and grow communities on and off the social platforms
Lead content development and management for your community and plan key initiatives with other social communities and internal stakeholders
Ability to flourish within large corporation, but think like an entrepreneur
Excellent written, oral presentation, and diplomacy skills
Strong sense of professionalism & judgment in response to issues in the public social media space. An even temperament that allows for clear thinking and communication in times when swift action (or the diffusing of potential issues) is imperative
2+ years of work experience in social media or digital marketing role, with a minimum of 3 years of general business experience
An unorthodox resume is smiled upon

Global Social Media Community Manager Resume Examples & Samples

Develop and drive global community management, publishing and messaging standards and stay abreast of social media trends, rapidly changing technologies, online competitor presences, and ongoing community dialogue
Manage Global data and insights learning agenda to best utilize social data to gain actionable insights, understand performance and learn about Citi’s social audience
Consult internal guidelines and outside resources to maintain a working knowledge of industry best practices. Utilize expertise to advise and counsel LOBs, regions and markets
Manage weekly strategic and thought leadership meetings for Global Social Community to ensure Citi is abreast of current platform product offerings and capabilities
For North American serve as Citi’s “face” on designated social media channels. Monitor, moderate, curate, respond to, and report on consumer conversations and engagement
Engage with Citi’s social community in North America on designated platforms to start conversations, drive engagement, and drive awareness of Citi’s products and services
Partner with Citi’s Social Servicing Team to assist with resolving customer inquiries and inform on upcoming publishing strategies that could impact audience engagement
Provide real-time marketing support and community management for NA Social team, as needed
Understand NA Social campaign and content strategies to manage publishing calendars and assets and publish content on a daily basis as well as engage with the social audience appropriately
Liaise with NA media agency to apply paid media strategies and optimization
Fluent in social media platforms – Facebook, Twitter, LinkedIn, Google+ – and tools such as Sprinklr, bit.ly, Radian6Marketing and/or Public Relations experience preferred
Able to interpret and communicate problems as opportunities and make recommendations accordingly
MS Office skills, especially Excel and PowerPoint

Social Media Community Program Manager Resume Examples & Samples

Define and execute community management strategy for the social media program to support REI's business objectives. Areas of focus might include: integration with marketing campaigns and brand initiatives, REI.com community (including Adventure Projects), driving UGC and product reviews, authentic presence on each platform, customer service and insights
Create a community management matrix that guides prioritization and decision-making. Establish clear vision to focus limited resources to drive business impact
Orchestrate program plans throughout cross-divisional planning, execution, and recap phases, including KPI-based analysis
Oversee customer service inquiries and ensures best experience toward resolution. Build strong relationship with customer service team
Oversee issue resolution in partnership with public affairs team
Responsible for analyzing program performance, optimizing program with insights and sharing results with stakeholders
Build internal relationships and educate key partners and broader organization on the role community management plays in meeting our business objectives
Shepherd creative development process for deliverables which support community management
Manage external agency and tool vendor relationships to optimum value for REI
Evaluate partnership opportunities and proposals for strategic relevance and business needs
Accountable for tracking the marketing budgets of all assigned programs and all associated components
Research trends, opportunities, threats, competitors and other factors that affect the social and community programs
Versed in outdoor industry products, trends and community. Passionate about a life outdoors
Reports to Manager, Social Media on the Integrated Marketing team

Social Media Content & Community Manager Resume Examples & Samples

Creative: Ability to have innovative and out-side the box ideas
Entrepreneurial attitude to grow and drive a business
Works well under pressure and adapts well to change
Excellent attention to detail and ability to manage a multitude of tasks simultaneously
Prior experience managing content for social media platforms including Facebook, Instagram, Youtube & Snapchat
Experience building, fostering and growing online communities and relationships
Strong knowledge of best practices on social media platforms, especially Facebook, Twitter, YouTube, Snapchat and Instagram
Basic design/ photography skills are a bonus
An interest and love of makeup is essential
An active involvement in blogging, vlogging is favourable

T Trainee Sports Social Media Community Manager Resume Examples & Samples

Knowledge of AP Style
Working knowledge of photoshop or editing software a plus
Passion for media, sports, social media content marketing
Experience with social media platforms and extensive knowledge of Facebook, Twitter, Instagram, Vine, Snapchat blog/microblog formats (Tumblr)
Team Player: organized, reliable, accountable
Multi-tasker - ability to work in fast-paced production environments
Willingness to think outside of the box, adapt to feedback and take innovative risk
Available on nights and weekends
Proactive

Social Media Content & Community Manager Resume Examples & Samples

1+ years of experience working within the social/digital and agency space
Photography for hire
Personally active on social media, including but not limited to, Snapchat, Instagram, Facebook, and Twitter
Passionate about quality social media content development and photography
First-mover interest and experience with emerging social media platforms
Passionate and interested in the healthy way of life
Passion for social media marketing
Creative and thoughtful with social content
Energized by a fast-moving professional environment
Ability to be flexible based upon consistently evolving priorities and objectives
An interest and capacity for data analysis and insight development and the ability to effectively communicate emerging insights
A laser-focus on strategy and content that delivers on brand and business objectives

HP Social Media Community Manager Resume Examples & Samples

Drive and manage key content funnels for country-specific social channels including scheduling and posting to HP’s Twitter, Facebook, YouTube, LinkedIn Country channels (in local language)
Monitor channels including mitigating and escalating brand threats to HP management (hiding spam, profanity, etc.)
Possess deep understanding of social media technologies/platforms and content formats, including social networks, blogs, videos, and photo / GIF sharing
Excellent “native” written and oral communication skills in English and Dutch
Proactive, strong collaboration and can-do attitude

Social Media Community Manager Germany Resume Examples & Samples

Daily/weekly cadence of reviewing and driving quality checks prior to publishing posts
Engage and respond directly with fans and followers with a focus on building awareness, creating demand, and establish HP as a best-in-class social brand
Manage transcreation/translation process for local market relevancy for all posts across HP’s Country channels
Coordinate and manage bi-weekly Country editorial calendars across the Country channels
Prepare monthly reports on channel growth and content performance (in local country language)
Manage deployment of quick-turn paid social media placement requests
BA or BS degree in marketing, business management, design or related field
1+ years of work experience in social media space with knowledge across key social channels/platforms including understand of social principles and practices
Excellent “native” written and oral communication skills in German
Strong deployment skills and high tolerance for ambiguity

Manager, Social Media Community Resume Examples & Samples

Ensure all social media platforms are updated and maintained consistently
Monitor and evaluate competitor activity in the social and digital space to adapt and modify short- and long-term programs as needed in alignment with company objectives
Ability to utilize editorial background with marketing experience to create, improve and optimize digital and social content

Community & Social Media Manager Resume Examples & Samples

Develop innovative and creative media content across social media platforms in line with brand and long term goals
Accelerate rapid growth of social media platforms including Facebook, Instagram, Pinterest, Twitter and YouTube
Report to SVP Brand and collaborate with marketing team and web partners to ensure a cohesive social media identity
Strategize and execute social media initiatives based on marketing briefs and objectives
Stay up to date and ahead of the game on marketing and industry trends
Adjust strategies and tactics on-the-fly to achieve campaign results
Leverage data and analysis to inform future strategies and identify opportunity
Partner with Retail and Product Management to create and execute promotions
Maintain and track all social media platforms to ensure maximum visibility and increase brand recognition
Deliver monthly reports with statistics, metrics and results for each account
Engage social media influencers and identify key partners on targeted platforms
Respond and engage with fans – providing a stellar customer experience with concise writing and strong voice
Additional duties as assigned, including events and travel as needed

Associate Community Manager, Social Media Resume Examples & Samples

Identify engagement opportunities across our social accounts
Collaborate closely with Customer Service to establish ownership over interactions
Strategize and build evergreen content—tap into culturally relevant moments to help shape content
Schedule and publish content across social channels daily, ensuring our brand remains top-of-mind for existing and prospective users
Identify can’t-miss social media engagement opportunities for the Old Navy brand
Innovate and iterate on existing social strategies to ensure a best-in-class social experience for Old Navy fans and followers
Become a master of the Old Navy voice, engaging with our social audiences
Help develop content that is emotive and exciting, while scaling to a global audience
Apply a social lens to existing brand content and messaging—tailor all items appropriately by channel
2 - 3 years social media experience
Deep understanding of social media management tools
Exceptional writing skills with strong attention to detail, grammar, and tone
Experience working cross-functionally with an array of internal teams
Creative outlook with inspired brand content ideas
Elevated sense of humor, writing skills infused with wit and charm
Experience with Sprinklr, Curalate, Social Studio, and platforms
Flexible, with the ability to excel in a fast-paced environment
4 years Bachelor’s degree required
Strong knowledge and passion for fashion, retail, social, and innovation

Community & Social Media Manager Resume Examples & Samples

Create & publish social content and to lead, execute marketing plans across all Social Media platforms
Set and ensure campaign targets and KPIs
Maximise our owned channels, plan strategies for our partners/assets social networks
Moderate conversations with the brand and engage with consumers on social media
Improve the brand perception through the overall social media strategy
Provide competitor brand analysis
Liaise externally with agencies to create marketing materials
Support PR and sports marketing with influencer strategy
Content creations skillset (adobe, InDesign, photography and editing)
Great insight and understanding of social media strategies
Latest trends within sports and fashion
Ability to analyse data to improve strategic decisions and implementation

Social Media Specialist / Community Manager Resume Examples & Samples

Manage brand’s existing social communities
Expand brand’s North America social presence and strategy across relevant platforms (Instagram, Snapchat, Facebook Live, Wishbone, Kik, etc)
Deliver a consistent social media voice for the brand that uniquely speaks to each social audience, targeting Millennial and Gen Z generations
Collaborate with the Brand team, internal parties (PR, Media, Legal, Shopper Marketing…) and all external agencies (Media, PR, Creative…) on establishing & maintaining the brand’s social media and engagement calendar to ensure cross-activity alignment
Coordinate monthly and weekly social content productions with the brand’s Social Content Creator
Define and implement real-time activations via daily monitoring of consumer conversations, social trends, influencers and the competition
Define and implement a reactive fan engagement and social influencer strategy, including UGC, advocacy and fan “surprise and delight” initiatives
Define and implement reactive fan dialogue and moderation strategy, featuring an active consumer service response plan
Work with agencies on the recommended paid social media content and social influencer strategies
Track weekly and monthly performance across channels
Bachelor of Arts
2+ years Social Media Community Management experience at brand or agency
Familiarity with culinary arts, baking, creating foodie social content and strategies
Fluent Spanish is a plus
Existing social presence
Truly passionate about social media and all things digital
Truly passionate about the Mars Chocolate brands, with a strong desire to translate that passion on social and become the brand’s fiercest evangelist and advocate
A creative strategist, and team player, who thinks outside the box, can be quick to adapt, multitask, and move with the speed of social
Strong analytical skills, ability to translate data into clear learnings and actionable next steps
In-depth knowledge, passion for, and understanding of social media platforms at a creative, audience and technical level

Senior Manager, Social Media & Community Resume Examples & Samples

Develop and implement social media and community strategies and best practices across various social media channels (i.e. Instagram, Facebook, Twitter, Pinterest, Tumblr, Youtube, etc)
Communicate directly with users via social media channels including directing and responding to questions, engaging in conversation and being the voice of CrowdStar
Create and manage a loyalty/referral program to nurture our most influential users to drive interest in, and loyalty to our products
Partner with CrowdStar’s Customer Support team on social media strategy and messaging to users. Influence how we are handling Customer Support user inquiries
Work closely with Brand Account Management team to develop and execute promotional campaigns for brand partners like Michael Kors, French Connection, Nicole Miller and many others

Social Media Community & Content Manager Resume Examples & Samples

Manage, moderate, and drive conversations on owned social platforms
Create and execute day-to-day social media initiatives, including writing and posting diverse content and developing opportunities for engagement, across priority platforms
Provide best-in-class social customer service to students and other social community members
Contribute to and execute on brand editorial calendar for social and website channels
Collaborate with the marketing team to generate content ideas that align with business goals and marketing campaigns
Edit copy including email, press releases, blog posts and other website content as needed for brand voice and messaging and clarity, with a strong eye for accuracy, grammar and punctuation
Assist with social media strategy implementation to consistently grow audience and engagement across multiple platforms
Support development of images, infographics and other rich media
Analyze and generate management reports on social media and site performance
Manage content workflow, including internal stakeholder and legal/compliance review
Own and evolve the social voice of AIU
Manage content distribution across paid and organic platforms
Interpret analytics and use them to develop a social strategy and to offer nuanced feedback beyond "likes" or "follows”
Work with internal and external partners to develop social marketing programs that activate the AIU brand message
Monitor effectiveness benchmarks for measuring the impact of social media programs. Analyze, review and report on effectiveness of campaigns to maximize results
Optimize content and campaigns for mobile
Monitor trends in social media tools, culture and applications and apply that knowledge to increasing engagement and best practices on social media sites
Bachelor’s degree, preferably in journalism, communications, English or marketing
3+ years in the digital marketing experience required
At least one year social community management experience required
Excellent writing skills as demonstrated in published pieces
Experience with tools and platforms used to track and analyze social and website performance metrics
Successful experience participating in cross-functional teams
Understanding of content management systems
Experience with Facebook Ad Manager/Power Editor preferred
Experience in search engine optimization preferred
Experience with Google Analytics preferred
Must be able to work in fast-paced environment, multi-task & prioritize assignments
Outstanding written and verbal communications skills a must with a pet peeve for typos and poor grammar
Demonstrated consumer orientation, passion for marketing, and strong storytelling abilities required

Community Manager / Social Media Manager Resume Examples & Samples

| Weight %
50% Responsible for building audience within platform, planning and developing shareable content, participating and building relationships directly with fans and influencers, keeping the community engaged, and providing ongoing metrics tracking and optimization recommendations
30% Develops platform specialization and provides informed strategic recommendations, leveraging online pulse to develop insights that drive program and messaging ideation
20% Demonstrates an understanding of client campaigns and associated goals; works closely with Account to ensure that all questions are addressed and all relevant campaign materials are obtained
Exceptional interpersonal and written/verbal communications skills
Ability to work under tight deadlines and handle multiple tasks

Social Media Community Manager Junior Resume Examples & Samples

Conducting virtual and site classroom milBook application training for DoD personnel
Sharing milSuite best practices through use cases and proven models
Active contributor to blogs
Manage milSuite public social media

Manager, Social Media & Community Resume Examples & Samples

Manage and execute the overall social media and online community strategy to further strengthen engagement and increase brand awareness, including building an employee, executive and partner advocacy program
Collaborate with internal teams to lead the content strategy and produce a best-in-class social media/community content library that enhances and grows the Check Point brand around the world
Oversee day-to-day social media and community activities including planning and implementing a monthly editorial calendar, coordinating content to support daily posts, moderating online community discussions and responding to comments on the various social media platforms and to community inquiries
Define metrics and performance indicators to measure the success and impact of global efforts, and report on monthly performance metrics with clear, actionable insights
Create engaging social media campaigns (paid and owned) to support marketing efforts, including product, marketing or PR campaigns. Work cross-functionally with Sales, Events and Marketing teams and other areas to support their initiatives and to build a social-media-savvy culture
Educate teams on how to leverage the latest social platforms, tools, and technologies and manage social media and community team members by providing leadership, direction and guidance; provide appropriate coaching and mentoring for team members to help them achieve their full potential
5-7+ years experience leading community and social media activities for a large technology enterprise company
Knowledge of the cyber-security market a plus
B.A. in communications, marketing or business preferred
Excellent communications skills, both written and verbal with a passion for storytelling through multiple media types
Strong quantitative skills and an affinity for testing, analyzing, and iterating
Thrive in a fast-paced and ever-changing environment with an ability to manage and work on multiple projects and initiatives with different (and often changing) deadlines
A deep understanding of different social platforms including Facebook, Twitter, Instagram, Snapchat, Periscope, YouTube, and LinkedIn. Working knowledge of Jive is a must; Proficiency in Adobe Photoshop is a plus

Community & Social Media Manager Resume Examples & Samples

Lead the development of a community and social strategy coupled with an execution plan that aligns with Infoblox marketing strategies
Manage program budgets and implementation teams
Conceive and implement programs to grow the Infoblox user community and social media presence
Respond to and help customers or identify resources within the company to respond to community queries in a timely manner
Write or curate social and community content, with engaging text, images and video content for platforms including Twitter, LinkedIn, Instagram, Google+, Facebook and other online communities
Build visibility and credibility by attending and moderating forums
Engage with and build relationships with customers, potential customers, key influencers, analysts and journalists relevant to Infoblox
Analyze community and social performance, listen to relevant conversations, provide insight to the company and lead improvements based on performance, online reviews and feedback
Optimize content to maximize traffic into community and corporate web site
Coordinate with Marketing, PR and AR teams to ensure brand consistency and program alignment
Liaise with product marketing, product management, support and sales to stay updated on new products and initiatives
Evangelize the Infoblox Community inside and outside of Infoblox
Experience in security and networking industries
Knowledge of digital marketing

Senior Social Media & Community Manager Resume Examples & Samples

Oversight and direction of the Social Media and Community Teams
Develop, implement, and manage near, mid, and long term social media and community strategies, including products supported by social/community, services offered, and resourcing plans for execution, including launch playbook for social and community initiatives
Develop and socialize success metrics for channels and initiatives
Institutionalize knowledge around content and creative best practices
Develop influencer programs, working with product teams (game studios) to successfully deploy
Collaborate with communications team on community and crisis response plans
Develop a reporting framework to measure short and long term success criteria including listening/monitoring as well as engagement/participation touch points
Build relationships with external parties including channels, agencies, and tech vendors/platforms to ensure Zynga is optimally positioned in a ‘most favored partner’ status
Establish best-in-class credibility with internal stakeholders as a trusted and knowledgeable resource
Manage moderator vendor team to successfully contribute to performance and financial targets
Develop and implement a brand community strategy in cooperation with the broader Zynga vision and then to deliver and execute them
Establish and deliver against specific community engagement key performance indicators
Build, develop, lead, and coach the Community Managers across multiple locations and functions
Manage cooperative coordination efforts with Zynga’s Marketing, Network, and Studio teams
Managing the strategic relationship and driving the business objectives with our global community vendor partners
Communicate effectively and collaboratively with departmental, regional, and global leaders and individual contributors
Provide ongoing expertise and guidance in delivering the best selection of tools, team, and processes to deliver the best brand community possible for our players
Functional knowledge of global markets as it relates to providing brand community engagement, management, and development
Successful at product management and strategy development
Demonstrated mastery of community engagement, social media functions at all levels
Adaptable, flexible, collaborative and results driven
Demonstrated ability to distill Zynga corporate strategic goals into each element of defined strategy and key measurable indicators
Ability to implement efficiencies and process improvements to the player experience, including innovative methods of delivering online engagement and self-service support
Demonstrates in-depth knowledge and skills in management principles including strategic planning, impact analysis and leadership
Excellent interpersonal skills and ability to work with all levels in the organization
Demonstrated strength in managing key customer relationships and strategically expanding new and existing customers to maximize ROI-based solution and services revenue with sophisticated customers
Metrics driven decision maker with very strong quantitative skills
Must be a team player with high integrity and a strong work ethic
Smart, dynamic, aggressive and strategic
Good communicator with the ability to articulate a strong value proposition
Attention to detail and high level of accountability are imperative
Self-starter who can set and manage priorities
Ability to manage relationships across geographies
Bachelor’s degree or equivalent is desirable but may be substituted with work history
5 years-experience in Social Media, Marketing, Communications, Brand Community Management, and/or Community Support Operations
5 years minimal successful experience in leadership and or project management
Strong organization, influencing, and communication skills
Strong background in service delivery, sales and technology
Strong relationship management and solution selling skills
Self-starter, demonstrated history of tactical operational delivery

Social Media Community Manager Athleta Resume Examples & Samples

0-1 years of experience in a Journalism, Social Media or Marketing role
Degree (marketing or communications preferred) with a strong academic record
Interest in managing social media communities (Facebook, Instagram, Pinterest, Twitter, Snapchat) and Blog (Wordpress)
In-depth knowledge and understanding of all social media platforms. This includes knowing what type of content works best on what platform, optimizing content accordingly, as well as understanding the different nuances of each platform
A strong interest in fitness, wellness and fashion
Proficient with Microsoft Excel, Word, PowerPoint, Outlook and project management tools; adept at learning new tools and technologies
Strong commitment to timelines, accuracy, and professionalism

Corporate Social Media Community Manager Resume Examples & Samples

Build relationships with communities (followers and influencers) on multiple channels, keeping the communities engaged
Schedule and publish content across social channels daily, to optimize engagement and advocacy
Become a master of the Corporate voice, engaging the communities, and responding real-time as a trusted ‘voice’ for the brand
Partner to identify proactive and can’t-miss social media engagement opportunities to advocate for modern agriculture
Partner with our stakeholder team to identify influencer engagement opportunities
Oversee agency partner community management support and provide guidance and counsel on top company topics
Create and work with a network of internal subject matter experts who can both respond to questions and help realize opportunities
Share and collaborate best practices with Global Communications teams to help support best-in-class social media community management
Stay on top of the latest social media trends and look for opportunities for the company to engage in those new tools and trends
Assist with reporting of channel metrics, analysis and able to take key learnings from communities to apply to future engagements
Drive best-in-class social media community management and audit key players in the social media community for key learnings
Minimum 2 years in a social media, digital or communications role
Bachelor’s degree in Communications, Public Relations or similar field
Mastery of Social Media Channels and Tools: Must be proficient in the tactical use of core channels and key tools (Facebook, Twitter, YouTube, blogs, social content management tools, etc.)
Creativity and Advanced Writing Ability: Exceptional writing skills and creative outlook with strong attention to detail, writing, editing and tone
Ability to prioritize and perform multiple tasks in a dynamic and fast-paced team environment, and ability to manage multiple projects concurrently while meeting deadlines
Experience working cross-functionally with several internal teams is required
Passion for All Things Social Media: Above all else, we’re looking for an individual with a passion for social media and an infectious excitement to shape the future of the Monsanto Corporate Social Media Team
Experience drafting messages on behalf of a large corporation, executives or content associated with issues management and preparedness and communicating complex scientific information in non-technical language
Experience with Spredfast, Brandwatch, or similar social media content management and listening tools
Knowledge of agriculture
Implementing content strategies for social platforms
Strong internal and external networking skills

Social Media Content & Community Manager Resume Examples & Samples

Collaborate with internal partners and cross-functional teams to plan content for upcoming campaigns and product rollouts
Develop and execute the social strategy related to broader marketing and communications campaigns and initiatives
Manage tactical execution of content and social marketing strategies including development of an editorial cycle, publication/posting and tracking
Identify and manage influencer engagement opportunities across our global accounts
Collaborate closely with Marketing, Ops, Customer Service to establish ownership over influencer interactions
Strategize and build evergreen content that can scale to a global audience; work with global teams to localize content and tap into culturally relevant moments

Senior Social Media Community Manager Resume Examples & Samples

Passionate, experienced and knowledgeable about social media and its application to retail businesses – specifically loyalty programs
Active participation in a variety of social media channels - blogging, community development and management, social bookmarking, commenting – Facebook, Instagram, Twitter etc
Excellent written and oral communication with impeccable proofreading and grammatical skills
Ability to strategize and contribute to the generation of content at a moment’s notice
Ability to manage negative situations and turn them into positive outcomes
Strong organizational skills with ability to handle multiple projects simultaneously while meeting deadlines and reacting quickly to shifting priorities
Strong collaborator and team player that can work in a cross functional group and with internal and external partners
Fast learner, agile and with foresight
Post-secondary education equivalent to a college diploma or university degree in marketing, media or related field
Excellent knowledge of social media tools and listening platforms
5+ years proven Community and Social Media management experience