Meeting Manager Resume Samples
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Meeting Manager Resume Samples
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BC
B Cremin
Brain
Cremin
775 Conrad Fields
San Francisco
CA
+1 (555) 435 4171
775 Conrad Fields
San Francisco
CA
Phone
p
+1 (555) 435 4171
Experience
Experience
Phoenix, AZ
Meeting Manager
Phoenix, AZ
Nolan, Bernhard and Wilkinson
Phoenix, AZ
Meeting Manager
- Manage and support multiple clients’ events alongside the Senior Event Manager including all aspects of Event Management
- Responsible for working within the designated meeting technology tool and may be asked to make recommendations about tool/process enhancements
- Work on special projects as assigned by the Operations Manager or Team Leader
- Utilizes designated business program management system to manage program from sourcing meeting to final bill completion
- Work on special projects as assigned by the Director or Operations Manager
- Manages all budget financials in designated program management system
- Work with Creative Services to develop and distribute information to meeting or event participants (e.g., invitations, logistics)
San Francisco, CA
Senior Meeting Manager
San Francisco, CA
Beahan Inc
San Francisco, CA
Senior Meeting Manager
- Complete project timeline; establish a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details
- Utilize business program management system to manage program from contract turn-over meeting to final bill completion
- Work with creative team to produce program materials
- May conduct program debrief with client
- Work with accounting to complete final bill, review final billing prior to final invoicing to client
- Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures
- Evaluate program impact and reassesses objectives and outcomes; plan for continuous improvement
present
Chicago, IL
Executive Meeting Manager
Chicago, IL
Ledner, Zulauf and Kunze
present
Chicago, IL
Executive Meeting Manager
present
- Work closely with other Catering Managers, Conference Services Managers and Sales Managers to increase overall product knowledge
- Develops service recovery plans for events, ensures the plans are implemented, and improvement goals are achieved or exceeded
- Assist in creating programs to improve room sales and to target soft and off-peak periods
- Identifies, develops, and ensures implementation of SOP's and standard practices and process improvements
- Performs any and all other tasks which are assigned by management
- Complete project timeline; establishes a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details
- Utilizes business program management system to manage program from contract turn-over meeting to final bill completion
Education
Education
Bachelor’s Degree in Hospitality Management
Bachelor’s Degree in Hospitality Management
Liberty University
Bachelor’s Degree in Hospitality Management
Skills
Skills
- Ability to communicate effectively and professionally with all levels of management and clients
- Strong relationship with hoteliers
- Completes project timelines; establishes a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details
- Ability to travel by airplane, boat, rail and/or car both domestically and internationally
- Extensive experience in planning high quality meetings/events at various venues
- This position will sit onsite with the client 3 days/week and have the ability to work remotely 2 days/week
- Ability to be flexible and handle change well
- Ability to work accurately and timely – in order to meet deadlines
- Conducts program debrief with client and provides full briefing report post each event
- Microsoft Word, Excel and PowerPoint experience – Intermediate level
15 Meeting Manager resume templates
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1
Corporate Travel & Meeting Manager Resume Examples & Samples
- Bachelor’s degree or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 5 years’ proven corporate meeting planning experience
- 3 years’ supervisory or leadership experience
- Familiarity with Global Distribution Systems, online booking tools and Intranet-based meetings registration applications
- Familiarity with audio and video conferencing systems
- Strong negotiation skills and ability to respond quickly in a dynamic environment
- Excellent written and verbal communication skills, including proven ability to present information to all levels of personnel
- Fundamental analytical skills to evaluate proposals, contracts and budgeting needs
- Ability to travel throughout the footprint on short notice
- Ability to be on-call after hours, including weekends and holidays
- Certified Corporate Travel Executive designation (CCTE)
- Certified Meeting Planner designation (CMP)
2
Express Meeting Manager Resume Examples & Samples
- Responding to Group Leads: Respond to telephone inquiries, walk-ins, email and faxed leads for Group business in a prompt (within 4 hours) and professional manner. Responses are to be done via telephone in a clear voice, sent via grammatically correct written correspondence and/or responded through appropriate on-line Lead Response Channels. Specific markets for this position to handle include small meetings under 25 rooms per night. This position will serve as its own Conference Services partner in that the individual will book and service the group
- Solicitation, Networking and Business Development: Maintain an aggressive schedule of daily telephone solicitation calls to uncover potential new group accounts and develop first-time users into repeat clients. The focus of this position is to respond to and book small groups quickly and efficiently and to help develop new group clients for Asilomar Conference Grounds
- Follow-up on Past Definite Group Bookings: Re-Solicit past clients for possible repeat bookings. Initially, endeavor to get a commitment for a repeat booking at the time a group is still on property during their current meeting at Asilomar. Trace all desirable definite bookings for re-solicitation
- Group Maintenance: Record all activities in Delphi on a daily basis to make sure information is up-to-date and accurate. Accounts are to be detailed so that all aspects of solicitation, closing and group requirements are complete and documented both in Delphi and in the group’s file
- Site Inspections and Client Entertainment: Conduct site inspections of Asilomar to existing and potential clients by efficiently moving through all areas of hotel and providing prepared informational proposals on the benefits and features of Asilomar in both oral and written forms. Sales style shall be positive, inquisitive, informative, responsive, timely and solution oriented
- Contracting: Remain responsible for maintaining the financial goals of Asilomar through the use of timely, accurate and binding client contract negotiations, BEO production, development of client-specific proposals, profitability & displacement analysis, and deposit collections
- Communication: Responsible for ongoing and open communication within the sales department as well as with Senior Management and all departmental peers throughout the operation. Disseminate information, on behalf of the client, to all key team-members on the Asilomar Staff, as needed, in the form of BEOs, Group Resumes and Site Inspection notifications. Be detail-oriented and exhibit excellent follow-through and responsibility
- Leadership and Management: Consistently demonstrate and promote Aramark corporate culture, values and management philosophy to include, but not be limited to
- Hotel sales experience at a management or supervisory level
- Ability to move throughout the hotel to conduct site inspections
- Ability to create, negotiate and defend business proposals and contracts
- Ability to analyze and interpret financial and other data
- Effective planning, organizing, prioritizing and time management skills
- Possess good general business acumen
- Ability to listen, speak and write English clearly to ascertain and respond to client needs
- Ability to work calmly and effectively under pressure in order to meet established goals as well as changing priorities of the business
- Ability to anticipate, analyze and solve problems
- Ability to work 50 to 60 hours per week, including occasional evenings and weekends
3
Crowne Meeting Manager Resume Examples & Samples
- Responsible for proactively soliciting and managing group/catering related opportunities with significant revenue potential
- Actively up-sells each business opportunity to maximize revenue opportunity
- Achieves personal and team related revenue goals
- Ensures business is turned over properly and in a timely fashion for proper service delivery
- Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience
- Provides service to customers in order to grow the account on behalf of the company
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
- Partners with group/catering counterpart to effectively manage the business opportunity
- Responds to incoming group/catering opportunities for the property
- Develops effective group/catering sales plans and actions
- Designs, develops and sells creative catered events
- Maximizes revenue by upselling packages and creative food and beverage
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
- Closes the best opportunities for property based on market conditions and individual property needs
- Handles complex business with significant revenue potential as well as significant customer expectations
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, exhibitions, etc
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations
- Handles group bookings – to include but not limited to point of inquiry, quoting rates, contract development, detailing of needs, communication of group requirements to hotel staff, management of group on day of event, and follow up
- Conduct walk in site tours & pre-con meetings
- Attends management and sales meetings
- Assist hotel management with developing and implementing hotel specific selling strategies
- Composes and types routine correspondence, reports or contracts (to include banquet event orders, sales contracts, PACE report, statistical reports etc.) based on organizational practice, policies and procedures at the direction of the Director of Sales
- Ensures, with the assistance of the Sales & Catering Coordinator, that all documents produced by the Sales Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time
- Experience with Opera and Hotel Sales & Catering Pro computer systems preferred
- Strong customer service orientation and skills
- Must be self-motivated and results oriented
4
Event Meeting Manager Resume Examples & Samples
- Manages market territory based on annual room revenue target. This includes identifying potential day meetings and corporate catering, social catering (birthday parties & anniversaries ..etc).negotiating room nights and rates, and closing the deal with a signed contract
- Plans and executes all contracted events. This including completing accurate BEO’s, upselling food, beverage, room rental, recreation, special amenities and technology
- Actively prospects and solicits new contacts and business opportunities
- Acts as on-site contact for events on site
- Completes weekly backlog reports and other departmental reports as designated
- Works with Conference Sales Managers, Global Sales Managers, and Revenue Manager to assure maximum utilization of facility
- Attends weekly resume meeting, training programs, and other meetings as designated
- Provides feedback to Director of Sales and Marketing relating to guest comments, observations, rumors, industry news, etc
- Follows up with client contact at the end of each meeting to ensure satisfaction and obtain feedback
- Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing
- Minimum formal education of a high school diploma and a minimum of one year job related experience
- Thorough knowledge of a specialized or technical field. May compile objective and measurable data and produce reports. May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas
- External and Internal Personal Contact
- Communications:Daily – Verbal, Written; Weekly - Participating in meetings, Conducting meetings / leading group discussions; Occasionally - Consulting to others, Making formal presentations and speeches
- Teamwork and Collaboration:This job is part of a formal work team within the department. Is a team member, but is not responsible or accountable for the team’s activities
- Use of Judgment: Problem Solving - Identifiable – Information is clear but further investigation often is required in order to define problems and proceed. Often requires modifying existing procedures / precedents within established policy; Guidance- General guidelines and references are used with some discretion. Projects are assigned with latitude for decision making and setting of priorities. Specific problems should be referred to supervisor for clarification of policies and procedures before proceeding
5
Senior Meeting Manager Resume Examples & Samples
- Keep abreast of industry standards and trends related to responsibilities
- Develop and maintain knowledge of technology and/or software solutions
- 5-7 years meeting planning experience required, proven success stories with C-Level/VIP meetings and ability to partner well C-Suites
- Incentive Planning experience preferred
- Milwaukee area preferred
- Ability to partner with C suites, past planning experience
- Microsoft Word and Excel experience – Advanced level
6
Meeting Manager Resume Examples & Samples
- May require travel to destinations in support of client site inspections and/or program operations
- Develop and maintain knowledge of technology and/or software solutions to be able to work with client’s technology
- Handle multiple projects/demands effectively
- 1-3 years meeting planning experience required
- Milwaukee area required
- Knowledge to serve as Milwaukee entertainment expert
- Experience with meeting industry technology a plus (StarCite)
- Advanced oral and written presentation skills required
7
Meeting Manager Resume Examples & Samples
- Manage pharmaceutical meetings and events through the implementation of strategy and negotiations, delivery of objectives, and execution of logistics
- Work closely with client contacts to understand and meet program objectives/outcomes
- Scope of this position is dependent upon assigned programs. Will vary from client to client and program to program
- Minimum of seven to ten years of experience in Pharmaceutical Meeting management/procurement required
- Proven ability to promote change and efficiencies within an organization
- Oral and written presentation skills required
- Proven ability to understand and suggest technology solutions as business stakeholders
- Ability to travel by airplane, boat, rail and/or car 20% - 30% of the time
- Super user in business process management tools (e.g. Cvent)
8
Executive Meeting Manager Resume Examples & Samples
- Minimum of two years hotel Sales experience preferred
- Demonstrable expertise in analysis and action taking
- Working knowledge of Delphi, Social Table and Meeting Broker
- Must be able to travel up to 10% of the time
- Newborn & Adopted Child Leave
9
Executive Meeting Manager Resume Examples & Samples
- Ensure prompt and courteous service is extended to both internal and external customers
- Maintain positive relationships with all guests, vendors, Colleagues and global sales network
- Actively sell guest rooms to small groups, ensuring monthly and quarter goals are met
- Solicit new business, engage new clients, and rebook existing clients
- Confirm and review function details with clients prior to arrival
- Meet clients prior to departure to ensure all details of the contract were delivered and to solicit any future business
- Maintain accounts, contact, activity and business details within the appropriate software applications
- Conduct pre convention meetings as required
- Work closely with the Culinary team and Front Office team to communicate group details
- Obtain rooming list details and request deposits where applicable
- To follow departmental policies and procedures
- Previous leadership experience within Sales preferred
- Computer literate in Microsoft Window applications and other relevant computer applications required
10
Executive Meeting Manager Resume Examples & Samples
- Prepare files for turnover to Conference Service Managers
- Effectively manage assigned territory through outside sales calls, telephone solicitation, sales trips, facility tours, entertainment, blitzes and appropriate written correspondence
- Effectively pursue, evaluate, solicit, sell and confirm business as required to meet individual goals and overall budgeted sales and profitability
- Solid understanding and the ability to work within the designated guidelines as it relates to operations standards and contract negotiation
- The ability to understand and use the various sales tools the company provides and to follow and support the Sonesta Hotels minimum operating standards
- Complete assigned projects and/or reports on a weekly, monthly, or annual basis
- Proactive, knowledgeable, creative sales techniques to target appropriate business to fulfill need dates, seasonality, patterns, or strategic objectives. Effective closing skills
- Self-motivator with strong time management skills and keen abilities to set and achieve priorities
- Strong problem solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress
11
Executive Meeting Manager Resume Examples & Samples
- Actively sell guest rooms to small groups (64 rooms or less), ensuring monthly and quarter goals are met
- Follow departmental policies and procedures
- Previous leadership experience within hospitality an asset
- Ability to understand complicated concepts and contracts
12
Franchised Executive Meeting Manager Resume Examples & Samples
- Key responsibilities of an Executive Meeting Manager include
- Identifying new business that fits sales parameters by using a wide variety of means/tools
- Prospecting for new business through individual creativity and innovation
- Negotiating group business that meets or exceeds hotel revenue goals
- Negotiating contracts, ensuring that all pertinent aspects of solicitation and closing are complete and documented
- Maintaining accurate CI/TY information on all new and ongoing leads and accounts, including solicitation efforts, traces up to date and use of To Do List
- Following proper event management procedures for event execution to include, but not limited to, BEO creation, F & B forecasting, resume communication, amenity/VIP designation and room block management
- Producing accurate contracts, banquet/catering event orders and resumes within timeframe set by hotel
- Responding to al leads and RFPs within 24 hours
- Maintaining accurate and timely internal hotel communication
- Conducting site inspections, local sales calls and attending appropriate trade shows and client events
- Creating a dynamic and positive relationship with customer from sales phase through on site execution of events
- Demonstrated ability to understand customer requirements and translate into sales solutions
- Experience at a similar size and quality hotel
- Experience in internet research and database mining
- Basic understanding of event management policies and execution
- Knowledge of general sales techniques or evidence of formal training
- Ability to be assertive and persuasive without being aggressive
- Excellent communicator with strong written and verbal communication skills
- Track record of developing long term relationships
- Organizational skills including follow-up, time management, ability to multi-task and manage multiple priorities in a fast paced environment
- Skills for problem-solving, analysis, effective decision-making, negotiation and interpretation of contracts
- Strong interpersonal communication and networking skills
- Ability to effectively present information in one-on-one and group situations to customers, client, and other employees of the organization
- Knowledge of hotel features, benefits, and competing hotels within the market
- Working knowledge of MS Word, Excel and Outlook
- Knowledge of CI/TY experience a plus!
- Knowledge with the Business Travel Market a plus!
13
Meeting Manager Resume Examples & Samples
- Bachelors Degree Strongly Preferred
- CMP/SMMP preferred
- Experience working with domestic and international venues
- Expertise in food, wine, travel and hospitality services
- Extensive experience in planning high-end dinners/events at top venues with strong knowledge of leading venues/restaurants, chefs and sommeliers
- Strong relationship with hoteliers
14
Sourcing / Meeting Manager Resume Examples & Samples
- Minimum of five years of procurement experience (hotel buying) and at least 2 years of experience in pharmaceutical meeting planning required
- Proven negotiation skills. Knowledge of domestic hotels and destinations required, international a plus. Knowledge of travel supplier operations, overall capabilities/range of services
- Ability to travel up to 20% required
15
Executive Meeting Manager Resume Examples & Samples
- Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc) to maximize revenues to meet/exceed goals
- Plan, up-sell and coordinate function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
- Prepare and execute sales/catering contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
- Create and distribute effective internal and external communication (written and verbal)
- Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends
- Develop and continually enhance relationships with key corporate, business and travel industry accounts
- Partner with National Sales Manager to increase awareness of Terranea within Key accounts and uncover new contacts within Key accounts with meeting potential
- Maintain accurate, legible records and files consistent with established automated or manual sales system
- Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals
- Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested
- Four year college degree or equivalent education/experience preferred
- A minimum of one year sales experience in a related position with this company or other another organization(s). Hotel sales experience preferred
- Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests
- Ability to manage extensive amounts of information
- Excellent written skills sufficient to produce sales and marketing communication
- Excellent spoken and presentation skills
- Considerable ability to listen effectively
- Ability to work effectively both independently and as a team
16
Executive Meeting Manager Resume Examples & Samples
- Minimum 3 years catering or event experience required
- Strong culinary and beverage knowledge and interest
- Minimum 3 years’ experience with group revenue management and group room sales
- Operational Food & Beverage experience in a Hotel environment mandatory
17
Executive Meeting Manager Resume Examples & Samples
- Frequently standing up within and outside of the facility
- Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
- Communicating with customers, employees, and third parties
- Use a keyboard to generate correspondence, reports, etc
- Handling objects, products and computer equipment
- Actively cultivate business by frequently communicating with client organizations, associations, travel agents and commercial businesses through direct telemarketing, direct mail, prospecting for leads, and incoming calls for the purpose of securing new business
- Respond to client special requests on meeting details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information
- Negotiate room blocks, room rates, and book meeting rooms and other hotels services within approved guidelines. Document and review with Supervisor prior to sending written confirmation to client
- Resolve requests and or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied guests
- Promote team work and quality service through daily communication and coordination with other departments
- May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs
- May perform routine administrative duties such as typing proposals, letters, contracts, etc., completing reports, etc
18
Executive Meeting Manager Resume Examples & Samples
- Solicit and procure corporate, association, and incentive accounts in accordance with established marketing profiles and departmental policies and procedures
- Execute pre-qualification and rate negotiations, establish files, issue contracts, process bookings and appropriate follow-up correspondence with clients
- Maintain frequent contact with established and prospective clients
- Represent Bellagio at trade shows, presentations, sales trips, etc
- Perform other duties and responsibilities as requested by the Associate Director of Convention Sales
- At least 2 years of work experience in the hotel industry
- At least 2 years of guest service experience
- Excellent customer skills
- Have interpersonal skill to deal effectively with all business contacts
- Able to effectively communicate in English, in both in written and oral form
19
Junior Meeting Manager Resume Examples & Samples
- Candidate must reside in the Washington, DC/Arlington area as this position will sit onsite 3x/week
- Works with creative team to produce program materials as needed
- Coordinates all program details and produces a program itinerary / working agenda that outlines all program specifics and requirements
- Conducts program debrief with client and provides full briefing report post each event
- Works with accounting to complete final bill, reviews final billing prior to final invoicing to client
- Partners with designated team to communicate registration and air needs, status meetings and continuous communication throughout program
- Identifies, develops, and ensures implementation of SOP's and standard practices and process improvements
- May require travel to destinations domestically, in support of client site inspections and/or program operations
- At least 2-4 years of past meeting planning skills are required
- Bachelor’s Degree strongly preferred
- Experience working with domestic and international venues a plus
- Experience in planning high-end dinners/events at top venues with knowledge of leading venues/restaurants, chefs and sommeliers
- Appearance needs to always be neat and professional
- Understanding of current business and social etiquette
- Microsoft Word and Excel experience – Intermediate level
20
Meeting Manager Resume Examples & Samples
- Key performance areas include proven written and verbal communication skills; effective interpersonal and teamwork skills
- Strong time management and prioritization skills required
- Experience with coordinating multiple projects at once and working with all levels of associates to ensure their needs are met
- Complete training in area of responsibility within allowed time-period. Training is required for changes in client existing policies and procedures, for new assignments and for implementation of new policies and procedures. Complete required periodic re-training in areas such as safety and environmental compliance
- Bachelors Degree strongly preferred
- Medical Device Company meeting experience is a plus
- Microsoft Word, Excel and PowerPoint experience – Intermediate level
- Ability to travel by airplane, boat, rail up to 30%, including weekends
21
Strategic Meeting Manager Resume Examples & Samples
- Partner with business partners on developing and executing program objectives (ROO)
- Drive the accountability of compliance with internal Amgen policies and procedures to ensure consistency, operational efficiencies and integration within audit requirements
- Collaborate with business partners to identify areas for continuous organizational improvement
- Supplier Relationship Management (tracking of SLAs & KPIs) – single point of contact for issue escalation
- Budget Management, data integrity and validation of cost investments and savings
- Ensure agency(s) is developing and executing effective programs within scope, on time and within budget
- Ensure spend data is captured accurately in meeting management technology platform (Lanyon Super User)
- Ensure roles & responsibilities are clear when working with multiple agencies
- Ensure compliance to all policies and procedures by both the budget owners and all outside agencies
- Provide guidance and resolution to mitigate risk
- Manage hotel sourcing, contracting and negotiations (in partnership with agency)
- Key contact with medical associations ensuring adherence to applicable rules and regulations, as needed
- Monitor and report to management compliance to internal and external policies
- Provides expert guidance on best practices for meetings & events
- Provide guidance to supplier on hotel and travel escalation issues
- Bachelor degree or the equivalent education and experience
- CMP/CMM preferred
- Successful track record in meeting management, supplier management, relationship-building, negotiation and problem solving
- Fluent in Japanese and English
- 7+ years meeting planning and congress industry experience, preferably in the Pharmaceutical industry
- Working knowledge and expertise in Strategic Meeting Management
- Working knowledge of hotel sourcing, negotiating and contracting
- Working knowledge of meetings and congress operating environment
- Working knowledge of compliance, legal and regulatory guidelines related to interactions with health care professionals
- Understanding of Amgen business planning process
22
Meeting Manager Resume Examples & Samples
- Work with senior executives, leaders and others to coordinate and plan meetings
- Liaise with the meeting sponsor to understand needs
- Use extensive professional knowledge and skills, to negotiate rates and contract terms that bring cost savings to the firm
- Review contracts to confirm terms and conditions are acceptable, and meet firm guidelines
- Work with Creative Services to develop and distribute information to meeting or event participants (e.g., invitations, logistics)
- Audit the hotel and related invoices, and oversee the payment of vendor invoices
- Manage all logistics for the meeting, and confirm that all contract terms and conditions are being met during the meeting. Travel to onsite location as necessary
- Using your professional expertise and M&ES guidelines and procedures, recommend location, budget and logistics for national meetings to internal clients
- Mid-level meeting planning skills and experience
- A minimum of 3-5 years related Meeting Planning experience
- Certified Meeting Professional certification beneficial
23
Senior Meeting Manager Resume Examples & Samples
- Planning and executing all aspects of the company’s meetings, incentive trips including pre- and post-planning, coordination with internal clients, external vendors and customers
- Handling contract negotiations, food and beverage selection/coordination, arrange for audio visual services, coordinate program content, ground transportation, on- and off-site events and activities
- Liaison with corporate travel agency to coordinate group air arrangements
- Process a variety of payment for all said entities
- Provide support of expenses, purchases & P-card Reconciliation
- Reviewing reconciliations, budgets and expenses associated with each event
- Bachelor's degree or equivalent experience including a minimum of five (5) years incentive planning experience, in a corporate environment preferred
- Experience interfacing and maintaining good working relationships with a variety of meeting vendors including caterers, audio visual companies, hotels, convention centers, destination management companies, ground transportation firms, air charter companies
- Knowledge of procedures related to planning and managing corporate meetings, events and incentive trips
- Experience using a web-based event registration system, CVENT is a plus. Experience should include developing registration website; custom reporting; and managing data
- Experience in creating proposals and client presentations
- Must have above average knowledge of Microsoft Word, Excel, PowerPoint and Outlook
- Must possess expertise in solving problems and handling extraordinary requests in a professional and timely manner
- Ability to travel domestically and internationally when necessary as well as familiarity with group air procedures
- Exceptional administrative and customer service skills with an emphasis on strong organizational and time management and prioritizing expertise
- Excellent telephone etiquette, professional demeanor and; Must possess sound judgment and ability to handle issues diplomatically
- Strong verbal, written and interpersonal communication skills with adeptness in dealing with individuals of all levels, both internal and external
24
Virtual Meeting Manager Resume Examples & Samples
- Proactive and consultative customer service
- Business professional
- Listen attentivel
- Attention to detail
- Mentoring and coaching
- Ability to identify customer needs and respond creatively listening to information, asking probing questions, applying knowledge and determining solutions
- Ability to work well under pressure and adapt to ever-changing scenarios
- Ability to delegate with respect
- Accept responsibility for projects, team and self
- Minimum three (3) years meeting/program planning experience
- Proficiency in database management
- Firsthand experience of domestic and international group travel
- Travel industry and destination knowledge
- 0% travel domestically
25
Meeting Manager Resume Examples & Samples
- This position is located onsite in Dublin, OH
- At least 5-7 years of past meeting planning skills
- Proven experience in project management of meetings
26
Meeting Manager Resume Examples & Samples
- Analyzes financial information and determines costing strategies
- Oversees documentation of negotiated savings by client
- Works closely with support departments to exceed client requirements and objectives
- Conducts regularly scheduled status meetings with client and stakeholders from pre-launch through program operation
- Develops strategic partnerships with multiple contacts within client and supplier organizations
27
Ancillary Meeting Manager Resume Examples & Samples
- Manage ancillary meetings associated with Congresses
- Direct responsibility for engagement development, planning, execution and all of its components, of all assigned engagements from the point of engagement registration
- Adhere to client policy on financial and compliance controls for all engagements
- Adhere to all deadlines, turnaround timelines & compliance requirements
- Maintain documentation in common drive of all required approvals for HCP engagement before inviting HCPs
- Prepare and send accurate HCP invites and paperwork
- Primary client liaison with regard to all logistic arrangement surrounding ancillary meetings
- Determine and arrange detailed engagement logistical needs (i.e. attendee flights, ground transfers, on-site support, slide review, etc)
- Prepare and provide client with timeline outlining all planned engagement details
- Handle day to day client inquiries
- Add value to client by counseling client on best practices, and suggesting ways to make their engagement successful
- Lead meeting planning team calls
- Ensure organization of registration process and liaise with lead-retrieval company if required
- Maintain the highest level of quality, professionalism and integrity and positive relationships when interacting with suppliers, clients and teammates
- Review supplier bills for accuracy and ensure timely payment and final billing process
- Ensure internal and external reporting requirements are met
- Full meeting reconciliation in accordance with client audit standards
- Update budgets as necessary during planning and prepare final budgets
- Communicate budgetary information to client throughout the planning and execution of engagement
- Maintain an audit ready environment and complete audit file with all required documents within required deadlines
- Assist Operations Manager with any other duties as needed
- Proactively seek out process improvements that align with client's strategies and long term goals
- Assume and perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position or as requested
- College Degree strongly preferred
- Minimum three (3) years' experience managing ancillary meetings in conjunction with Congresses
- Minimum of two (2) years' experience in account/client management
- Minimum of two (2) years' experience managing outside vendors, sourcing and negotiating contract services
- Experience managing budgets required
- Pharmaceutical Industry experience
- Previous experience with participant registration for conventions
- Strong customer service experience required
- Proficient in Microsoft Office
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Meeting Manager Resume Examples & Samples
- May be requested to manage VIP special projects and oversee VIP logistics
- Develops strategic partnerships with multiple contacts within supplier organizations
- Acts as an extension of the sales team and as sole GBT representative during site inspections and program operations
- Minimum of seven to ten years experience in Event by Event program management/procurement required
- Extensive domestic destination knowledge required and international
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Junior Meeting Manager / Event Manager Resume Examples & Samples
- Utilizes business program management system for all phases of program management including sourcing, contract negotiation, planning, and final bill completion, while maintaining high level of data integrity and timeliness
- May coordinate sponsorships, advertising and promotion of program with suppliers
- May work within air booking tool for certain aspects of attendee management
- Analyzes financial information and determines cost savings strategies
- Actively documents negotiated savings for client
- Works closely with client on a day-to-day basis to ensure program objectives are executed
- Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction
- Acts as lead, communicates program requirements to team as needed; works closely with support departments to exceed client requirements and objectives
- Partners with third party suppliers to arrange their services
- Proven ability to understand and suggest attendee registration technology solutions to key stakeholders
- Ability to travel by airplane, boat, rail and/or car 10-20% of the time
- Super user in business process management tools (Cvent)
- Extensive domestic destination knowledge, international a plus
- Prior successful experience in developing, managing, and maintaining key client and supplier relationships
- Prior experience in effectively handle multiple projects/demands
- College degree preferred. Knowledge of airline booking systems a plus Skilled in building attendee registration sites preferred Proven aptitude for technology and/or software solutions and analytical skills required
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Day Meeting Manager Resume Examples & Samples
- Minimum 3 years Hotel Sales experience required
- Strong culinary and beverage knowledge/interest
- Proven ability to plan and organize events effectively, with an acute sense of detail & creativity and repeat potential
- Assertive, professional and positive with a proven ability to develop and lead in a team environment
- Must be able to multi-task, work independently and maintain a positive attitude within a very busy environment ~ hours will fluctuate and evening and weekend work will be required
- Must have a driver’s license in the applicable state
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Medical Education & Meeting Manager Resume Examples & Samples
- MSD Medical Education Meetings
- Speaker Tours
- Advisory Board and Round Table meetings
- Internal meetings
- Meeting room and conference venue management
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Executive Meeting Manager Resume Examples & Samples
- Responsible for developing small group business
- Determine and recommend prospective customers from market information develop & maintain prospecting lists
- Field inquiry calls for group business, executing the discovery process to uncover client needs, and selling the hotel as the best fit for the business
- Solicit small group business through the preparation and execution of action plans in conjunction with large meeting manager
- Prospect for new business in these markets and maintain established accounts
- Develop monthly action plans to meet and exceed department and market segment quotas with focus on total hotel revenue generation
- Independently responsible for achievement of call objectives outlined in the action plans; within established parameters, quote and negotiate prices, confirmed by written contracts
- Conclude contract stage with system turnover and deposit processing
- Seamlessly execute planning stage with client and assist with creating and distribution of Banquet Event Orders to encompass culinary, banquet and PSAV requirements
- Work with entire operations teams to ensure smooth and successful onsite program
- Participate in activities inside and outside the Hotel that will assist in our efforts to book business such as sales calls, site inspections, industry functions, tradeshows, and client entertainment
- Participate in all aspects of training and special projects as assigned
- Upholds the highest standard of internal and external customer service at all times
- To be Health & Safety conscious and actively involved in maintaining a safe work environment
- Performs any and all other tasks which are assigned by management
- Minimum of one (1) year hotel sales manager experience or two (2) years hotel Sales Coordinator experience in a five star hotel environment in ideal
- Computer literate with knowledge in Microsoft Office, Sales & Catering Opera an asset
- Confident in understanding and explaining contractual information to clients
- Results oriented, positive, service driven with a sense of urgency and ability to prioritize
- Adapts to change with ease and is able to handle many tasks simultaneously
- A passion for Guest Service and a desire to be a part of a driven team
- Must be very flexible with work hours to correspond with Department, Guest & Business demands
- A strong team player, able to work within deadlines in a fast paced environment
- A good problem solver, confident, energetic and flexible
- Able to multi-task and work independently
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Meeting Manager Resume Examples & Samples
- Candidate must reside in D.C. area and is expected to report onsite to client office 3x per week
- Experience working with domestic venues
- Extensive experience in planning high-end events at top venues with strong knowledge of leading venues/restaurants, chefs and sommeliers
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Meeting Manager Resume Examples & Samples
- Completes project timelines; establishes a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details
- May manage and negotiate hotel needs, destination management company (DMC), ground transportation and other third party contracts. Monitors attrition dates, cancellation policies and ensures contracted services are executed
- Communicates between technology support and clients for web and mobile app requirements on assigned programs, as appropriate
- Coordinates and may attend site inspections as needed
- Management of meeting registration through online registration tool
- May go onsite to support client programs
- Complete final bill, reviews final billing prior to final invoicing to client
- Maintains accurate records, system input, and complete file management as outlined in client policies and procedures
- Evaluates program impact and reassesses objectives and outcomes; plan for continuous improvement
- Outlines strategy and communication plan for client and internal presentation purposes
- Responsible for working within the designated meeting technology tool and may be asked to make recommendations about tool/process enhancements
- Embraces the Growth Mindset way of thinking and management including
- CMP a bonus
- Expertise in food, travel and hospitality services
- Strong relationship with hoteliers a plus
- Online registration tool experience required
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Event Meeting Manager Resume Examples & Samples
- Solicit, capture, plan and coordinate meetings, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals
- Plan, up sell and detail the meeting/function with the client including: space requirements, times, equipment, menus and agendas, themes/decorations, etc
- Complete contracts; prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel
- Maintain pricing integrity and propose upscale menus
- Resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction
- Consult with meeting planner to finalize food and beverage arrangements and meeting set-up. Follow through to completion of function(s)
- Be present on site and oversee large or special functions (e.g. Weddings)
- Handle inquiry calls and outside sales calls
- Interact with outside planners and vendors for special events
- Maintain current information on and monitor booking trends to produce forecast figures and month-end reports
- Coordinate with the Director of Sales and Marketing to ensure profitable booking of catering functions and events
- Perform special projects and other responsibilities as assigned
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Team Leader / Meeting Manager Hybrid Resume Examples & Samples
- Minimum of two years experience in leadership of event or meeting management teams or equivalent and five years experience in event management
- Proven people leadership skills and management of large teams
- Knowledge of meeting & events sourcing and planning as required by account portfolio
- Knowledge of the global meetings industry
- Strong ability to interact with client contacts at a meeting level and key contact level with a focus on building relationships to support program expansion
- Program management system and meetings industry technology experience preferred
- Prior successful experience in developing and maintaining key client and supplier relationships
- Strong knowledge of business financials, contracts and service levels
- Proven aptitude for analytical skills required
- Proven negotiation skills and an understanding of the ability to effect win/win solutions
- Knowledge of program/event management and budget maintenance
- Proven aptitude for technology and/or software solutions and analytical skills required
- Meeting Event Management technology system experience preferred with an online sourcing tool i.e. Lanyon and/or Cvent
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Meeting Manager Resume Examples & Samples
- Manage and support multiple clients’ events alongside the Senior Event Manager including all aspects of Event Management
- Effectively Plan and Manage client projects and deliver outstanding service to the clients specification including research, creative event proposals, budgets, policies, negotiation and management of suppliers, web registration tools, site visits, and onsite management
- Communicate confidently amongst peers to share best practice and with internal and external suppliers
- Venue sourcing for meetings outside of a centralized meetings and events program
- Achieve targeted financial results whilst delivering high quality events and demonstrate significant savings on client meeting spend. Financial management throughout the life cycle of an event
- Planning, coordination, and execution of group air travel including any applicable transfers
- Use resource efficiently and maximize productivity by utilizing the relevant technology. Build basic web registration site with support of a web expert
- Undertake continuous self-development and training
- Able to work on own initiative and frequently in isolation away from office space
- Aware of VAT regulations applicable in all markets American Express and Client process and policy compliance
- Strong experience in event or meeting management
- Good knowledge of domestic and international venues and destinations
- Experience in maintaining key client and hotel and destination supplier relationships
- Meeting Event Management technology system experience preferred with an online sourcing tool i.e Lanyon or Cvent
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Meeting Manager Intern Summer Internship Resume Examples & Samples
- Export and format supplier proposals for client presentation
- Overall departmental support for Meeting Solutions team, handling deliverables as requested
- In the process of securing a Bachelor's degree with a major in hospitality, event management or related field preferred
- Excellent communication and interpersonal skills with the ability to interface at all levels of management and personnel both internally and externally (encompasses verbal, written, listening)
- Strong computer skills, PC with experience in Windows NT, Excel, PowerPoint and other applicable software
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Magnifique Meeting Manager Resume Examples & Samples
- To contribute to an effective and efficient Payroll management / Resource allocation through establishing a flexible work force throughout the division, based on the principles of Multi Skilling and multi Tasking
- To support staff needs in other Divisions based on the hotel priorities and anticipated business levels
- To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel Luxury hotels Policies and Procedures
- To have a good understanding of contribution margins of each product results and work with respective heads of departments to maximize Operating results
- To achieve Sales goals and upsell targets for Food and Beverage as well as Rooms revenue and other income as set by Director of Sales and Marketing
- To submit sales proposals in the most personalized and customized shape, within 24 hours of clients request
- To function as the liaison between the hotel and Group organizer for all groups assigned so as to ensure pro - active and complete communication and follow up on all group requirements, resulting in total group satisfaction and enhance the hotels reputation for conferences and incentives, ensuring new and repeat business for the hotel
- To constantly look for opportunities to upsell guestroom and Food and Beverage products so as to achieve / exceed the objectives as outlines in the Annual Marketing and Business plan
- To maintain a perpetual analysis of key accounts in the Manama city market and group movements in the region. To obtain key Corporate Meeting and Incentive Group leads from sister hotels
- To continuously review guestroom and function rooms blocked to ensure that all business on the books is “live” and traced, tracked for confirmation and occupancies can be maximized
- To entertain potential and current customers based on business priorities
- To ensure that all credit, billing and collection procedures that have been established by the hotel are implemented following the Credit Policies and Procedures
- To ensure implementation of correct booking and filing procedures, including group room and meeting program history, Catering set up and themes, contractual agreements etc
- To attend monthly credit meetings, with Executive Committee members, ensuring that all necessary follow up is presented in concise and efficient manner
- To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment
- To ensure that through close cooperation and communication with all hotel departments and external service providers
- To ensure that the Inspired Meetings team projects a warm, professional and welcome image
- To be demanding and critical when it comes to departmental standards
- To ensure that all Departmental operations Manuals are prepared and updated annually
- To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times
- To ensure that up to date Opera records of all corporate and group accounts
- To ensure that all meetings are well planned, efficient and results oriented
- To keep and so safeguard all contracts and financial documents
- To identify training needs and plan training programs for the employees
- To ensure that the departmental employees are Multi Skilled and have the necessary skills to perform their duties and maximum efficiency, through consistent training in accordance with the annual Training plan
- To assist in the training of subordinates as part of the effort to build an efficient team and to be able to take an active interest in their individual development and welfare
- To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department Operations Manual and Credit Manual
- To conduct staff yearly performance appraisal
- To carry out quarterly, bi – yearly, yearly inventory of operating equipment
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Pharma Meeting Manager Resume Examples & Samples
- Minimum of five to ten years experience in Pharmaceutical Meeting management/procurement required
- Ability to travel by airplane, boat, rail and/or car 40% of the time
- Super user in business process management tools (MOC, Starcite, Cvent)
- Proven ability in developing cost sheets and implementing costing strategies
- Extensive domestic destination knowledge required, international a plus
- CMP designation a plus
- Prior experience in team leadership and/or mentoring experiences strongly desired
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Conference / Meeting Manager Resume Examples & Samples
- This position will sit onsite with the client in Schaumburg, IL
- Work on special projects as assigned by the Operations Manager or Team Leader
- CMP designation preferred
- Knowledge of domestic hotels and destinations required, international a plus
- Strong knowledge of program/event management and budget maintenance
- Ability to communicate effectively and professionally with all levels of management and clients
- Ability to work accurately and timely – in order to meet deadlines
- Candidate must reside in the Schaumburg, IL area
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Sourcing & Meeting Manager Resume Examples & Samples
- ROLES & RESPONSIBILITIES
- At least 2-3 years of past sourcing and meeting planning skills
- CMP/SMMP Preferred
- Experience in planning high-end dinners/events at top venues with strong knowledge of leading venues/restaurants, chefs and sommeliers
- Relationship with hoteliers
- Proficient in Cvent and/or meeting industry technology a plus
- Ability to travel by airplane, boat, rail and/or car both domestically and internationally
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Executive Meeting Manager Resume Examples & Samples
- Works on special projects as assigned by leadership
- May require travel to destinations worldwide, in support of client site inspections and/or program operations
- Handling multiple projects/demands effectively
- At least 5-7 years of past meeting planning skills are required
- Analytical skills required
- Preferred Candidate Locations: New York, Pennsylvania, New Jersey
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Event Meeting Manager Resume Examples & Samples
- All aspects of group sales and management, including initiation, development & maintenance of client accounts, contacts and bookings and exploring new opportunities in the market
- Maintain and grow existing accounts
- Selling food, beverage, room rental, special amenities and technology
- Actively prospects and solicits new contacts and business opportunities for day meetings
- Completes weekly departmental reports as designated
- Maintain proper business records pertaining to sales/clients in Delphi catering system
- Conduct site inspections
- Works with Conference Sales Managers to assure maximum utilization of facility
- Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing and General Manager
- Represent property at selected trade shows
- Periodic travel may be necessary
- Bachelor’s Degree. Major in hospitality preferred
- Minimum two years experience in hotel sales
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Executive Meeting Manager, Hilton Toronto Resume Examples & Samples
- Responsibly represent the hotel when making proposals and other external sales presentations to prospective customersin order to solicit, explain, negotiate and close hotel catering sales. Utilize discretion and authority to negotiate contracts with customers and establish agreements with vendors
- In addition to performance of the essential functions, this position will be required to perform a number os administrative functions such as answering of telephones, preparing contracts and event orders for bookings arriving within 60 days
- Outlines all details of bookings in the form of banquet event orders and other reports so as to provide timely information to other departments regarding set up, purchasing and scheduling needs
- Distributes banquet event orders and group resumes to appropriate hotel departments to facilitate efficient purchasing, planning and scheduling
- Provides sales support for team members at closing of potential business
- Liaises with other department team members to communicate information and ensure customer satisfaction and hotel profitability
- Develops individual monthly production reports and monitors results
- Inspects function rooms and welcomes clients to ensure satisfaction and encourage repeat clientele
- Prepares and customizes proposals, meeting client’s needs and hotel’s guidelines of profitability
- Attends client set up and/or special events to ensure smooth running and introduce client to Banquets/Operations
- Conducts site inspections with clients, showing rooms, meeting space, food and beverage and recreation facilities
- Provides written and verbal communication to client regarding the management of their account
- Determines the value or quality of business with the Director of Events
- Other duties as assigned by management
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Executive Meeting Manager Resume Examples & Samples
- Represent Luxor at trade shows, presentations, sales trips, etc
- Ability to effectively communicate in English over the phone and in person with clients, fellow employees and management
- Working knowledge of mathematical skills such as, addition, subtraction, multiplication, and division
- Work varied shifts; including weekends and holidays
- Working knowledge of Microsoft Office
- Ability to effectively communicate in English, in both oral and written forms
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Executive Meeting Manager Resume Examples & Samples
- Achieve booking goals through soliciting assigned market segments; handling and booking leads on assigned Inquiry Days through creative networking, outside solicitation calls and activities, and ongoing intelligence gathering from assigned market segments
- Contracting, planning and coordination of corporate meeting and banquet arrangements for corporate events of 50 ppl or less with or without room blocks of 10ppl (social events can be included later on pending progress)
- Supervise the planning and coordination of meeting, banquet and guest room related activities (35 rooms on peak and less), as assigned, to ensure that obligations by the hotel and the client are met with satisfaction
- Ensure obligations are met by the hotel and exceed the client’s expectations with satisfaction reflected in Catering and Conference Services JDP monthly scores
- Ensure satisfactory liaison between clients/guests and hotel departments
- Supervise service and overall coordination of all arrangements on BEOs and resumes in a timely manner
- Work closely with client and event planners when required to insure future business potential
- Timely distribution of precise catering requirements to all departments
- Provide immediate follow up after events and relate client compliments and concerns to all related departments, with follow up and resolution completed when needed within 24 hours
- “Up-sell” all department services to include food and beverage, amenities and décor to increase food, beverage and miscellaneous revenue
- Charge meeting room rental for corporate and social bookings based on department guidelines and event room capabilities (windows, existing board table etc.)
- Work closely with other Catering Managers, Conference Services Managers and Sales Managers to increase overall product knowledge
- Ongoing development of menu and décor trends through magazine, websites, and individual study
- Coordinate guest room blocks and special guest room requirements for all Conference Services and Catering and communicate all information to related departments in an efficient and results-oriented manner in group resume format
- Work closely with audiovisual company to ensure client AV needs are met
- Follow all deposit policies and coordinate payment of all event bills based on department procedures, working closely with Credit Manager to ensure proper billing
- Post attrition and meeting room rental charges
- Network within the social and corporate community to establish relationships with clients, event planners, competitive-set catering managers and industry colleagues
- Present him or herself as an individual that possesses strong social and etiquette skills, grooming, and presentations skills that are representative of a luxury hotel in this competitive marketplace
- Provide creativity and support for the team and colleagues when needed
- Participate in Lobby Duty program
- Additional responsibilities include but are not limited to
- Understanding of computers and applications
- Must be able to work multi-task, work independently and maintain a positive attitude within a very busy environment ~ hours will fluctuate and evening and weekend work will be required
- Degree in Hotel Administration from a recognized University/College
