Deployment Manager Resume Samples

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F Stroman

Francis

Stroman

69039 Satterfield Hills

Houston

+1 (555) 840 5181

69039 Satterfield Hills

Houston

Phone

p +1 (555) 840 5181

Experience Experience

Chicago, IL

Deployment Manager

Chicago, IL

Conn Inc

Chicago, IL

Deployment Manager

Includes real time management of resources, active supervision, performance support and development; facilitating team meetings
Manage sourcing code repository and management through development
Manage the change management activities, to ensure markets are ready to use the new system and adopt new ways of working
Provide a clear management support structure between the product owner and the Account Management Lead
Manages employee relations and conduct performance appraisals
Create an environment of continuous improvement by reviewing deployments and incorporating lessons learned into future deployments
Mentor, coach and develop team members to achieve higher levels of performance and job mastery

Philadelphia, PA

Resource Deployment Manager

Philadelphia, PA

Huels Inc

Philadelphia, PA

Resource Deployment Manager

Manage entries and updates to the Resource management Tool with engagements booked and pencilled in, for all their consultants
Update the resource management tool for the Europe where necessary – send to management on weekly basis
Business Partners Expenses Management (ensure all the checks have been completed before authorising manual billing of Business Partners Expenses via SCF)
Schedule resources to engagements & ensure all necessary information is provided
Create Project Trackers for signed SOW engagements
Conduct a weekly meeting with Brand Managers/Practise Leaders/Ops to review current engagements and pipeline
Bi-weekly call with European leads and North America resource manager to maximise resource WW are being utilised effectively

present

Chicago, IL

Senior Deployment Manager

Chicago, IL

Beahan-Doyle

present

Chicago, IL

Senior Deployment Manager

present

Provide continuous improvement for the application release and deployment management process, workflow and post-implementation reviews
Attending and contributing to status and change management meetings to review proposed changes and ensuring overall management of deployment activities
Define and manage release management policies, processes, and procedures
Provide input and actively participate with the Technical Change and Release Management Committee (TCRMC)
Design, develop and maintain an Integrated Dependency Chart and Task Plan
Leading the resolution of release and deployment management issues and conflicts
Analyse, plan and develops schedules and projections, setting phases and deadlines for activities associated with successful application deployment

Education Education

Bachelor’s Degree in Business

Florida International University

Bachelor’s Degree in Business

Skills Skills

Deep knowledge of building high-performance, highly available, reliable, distributed software & services
Ability to project a professional image, interact with a diverse customer population
Ability to solve problems quickly
Ability and eagerness to learn complex technology, and basic understanding of web-based systems
In depth knowledge of Web/internet/server knowledge
Excellent internal and external customer service skills with the ability to communicate with all levels of customers and business partners
Budget/business knowledge DWDM/SDH in depth knowledge
Excellent attention to detail and problem solving skills
Strong personal computer skills including proficiency in the use of Microsoft suite of products
Ability to assimilate information quickly and accurately

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15 Deployment Manager resume templates

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O&t-senior Deployment Manager Resume Examples & Samples

SME for Funds transfer, CASA, IV, TAX, ODDS applications
Strong Systematics (FIS) application knowledge
Strong leadership to manage development team
At least 10 years of working experience in related banking IT
Must posses banking products knowledge
Strong technical knowledge in CICS COBOL, VSAM, MQ, TS native

Deployment Manager Resume Examples & Samples

Responsible for the deployment of the fire Management Reporting solution and the transition from ICE to fire within allocated markets
Manage the change management activities, to ensure markets are ready to use the new system and adopt new ways of working
Support markets through the execution of key project phases, measure progress and identify and execute corrective actions where necessary
Oversee key readiness activities including coordination of change impact assessment, action plans, data preparation and business cutover activities
Manage senior stakeholder relationships within markets and regions including the facilitation of leadership briefings, project workshops, toll gates and status meetings
Responsible for the planning and coordination of training in line with the project training strategy
Identification, mitigation and escalation of issues and risks
Responsible for ensuring markets are able to complete successful month end activities in fire
Senior Stakeholder Management
Business Change Projects
Extensive business experience
Systems Deployment Experience
Finance and Accounting
Delivery focussed and able to work autonomously

Programme / Deployment Manager Resume Examples & Samples

Strong project management and change management disciplines
Demonstrated competency in successful program / project management execution within a large scale program of up to 100 people in an international context
Good understanding of the rollout of global finance and CRM system deployments from an overseas head office location to a local business unit
Experience in negotiating and influencing multi-national executive and senior management teams
Proven leadership, commercial acumen and strategic thinking ability
Formal project management certification and tertiary qualifications in a relevant technical or business discipline
Ability to facilitate solutions to complex interconnected problems within a team and international context
Excellent communicator, team player and someone who can deliver to tight timeframes within a matrix structure while keeping team motivation and focus on the goal high

Smartcard Deployment Manager Resume Examples & Samples

Schedule Management
Training and Travel Coordination
Deployment Team Coordination
Bachelor's Degree in relevant field, plus 3 years experience with small-scale project management, in-person customer technical support and personnel management
Must demonstrate strong communication and interpersonal skills
The candidate would be required to pass a Position of Public Trust Federal background investigation for this role
Strong Organizational Skills
Microsoft Windows Desktop support and maintenance
Technical customer support
Demonstrated professionalism and strong team player skills with a willingness to assume responsibility and respond to new challenges

Mach Deployment Manager Resume Examples & Samples

Exceptional organization and communication skills
Demonstrated experience leading teams through complex, challenging problems
Demonstrated experience successfully managing multi-faceted projects
Good human relations skills to develop a cooperative working relationship with others inside and outside the department
Strong diagnostic and analytical skills
Familiarity with basic business processes & relationships
Familiarity with general IT systems relationships
A Bachelor's degree from an accredited college or university
A minimum of 6-8 years of progressively responsible job-related experience
Willingness to travel 5 - 15% of working time
Hands-on operations and supply chain experience
Hands-on end user SAP experience
SAP program and project leadership experience
Familiarity with Caterpillar Mach 1 program, processes & systems solutions
Operations and/or supply chain leadership experience

Initiative Deployment Manager Resume Examples & Samples

Assist in the deployment of initiatives in support of the Merrill Lynch One platform
Responsible for development of initiative execution plan and strategy to mitigate impact and create awareness around the program
Work with Advisors and their teams on complex, time sensitive platform items – can include business mix, platform functionality and practice specific inquires
Analyze current state information, incorporating client needs and concerns, to develop and implement effective target state solutions
Manage and coordinate activities associated with training, field communications, tools, and deployment
Diligently follow-up on questions coming from the field and resolve high priority or escalated items quickly
Document, analyze and prioritize field feedback to ensure we are addressing the most prevalent items in a measurable and systemic fashion
Monitor and track progress of platform metrics as well as project status
3 plus years of Investment Advisory experience
Current series 7 and 63/65 or a 66
Proven excellent written and verbal communication and organizational skills
Proven ability to problem solve and handle complex and time sensitive situations
Proven strong quantitative and analytical skills
Proven proficiency with Excel, Word, PowerPoint and similar applications
Highly self motivated
Ability to multi-task and work in a fast-paced team environment

Microgrids Deployment Manager Resume Examples & Samples

In conjunction with our sales team, identify global markets where opportunity exists to profitably sell, execute & service microgrids
Formalize Caterpillar dealer development strategy and associated metrics in the microgrid solutions space
Lead internal and external microgrid solutions capabilities assessments and manage associated development plans, with special emphasis on selling, installing and servicing photovoltaic solar energy systems
Establish and manage Caterpillar Certified Installer programs for microgrid components
Act as commercial contracts advisor with internal entities, Caterpillar dealers, contractors and end users
Deliver training of sales reps & dealers on project sales & execution tools
Bachelor’s degree in an accredited Engineering, Construction Management, Computer Science, or Materials Science curriculum
10 to 15 years of relevant work experience
At least 5 years in a business leadership role working with photovoltaic solar energy systems
Strong business planning, interpersonal, collaboration and communications skills
Proven team and business leadership skills
Direct Caterpillar dealer or other manufacturer's distributor/dealer experience in a leadership role

Deployment Manager Resume Examples & Samples

Ensure the successful deployment of IBM Software for projects that are using the IBM software stack
Work on site with Customer staff and provide a single point of contact for fulfilment of Customer’s investment in the ELA
Working directly with customer executives to develop their business goals as they relate to the ELA
Monitor and escalating critical issues to IBM executives and managing resolution
Provide ongoing enablement around Software Technology updates and capability roadmaps
Advise on IBM WW Software Deployment “Best Practices
Administration of ‘Sapphire Agreement’, including the following components

Ebusiness Deployment Manager Resume Examples & Samples

Global deployment strategy prioritized on the basis of market opportunity and dealer readiness, and committed execution through joint DSD and dealer goal-setting. Inclusion of eBusiness targets within defined marketing and sales plans
Management of a team of program managers and project managers in each region tasked with dealer strategic alignment and implementation, respectively. These eBusiness reps will work in close collaboration with the Marketing, IT, Product Support and other DSD and Industry reps in each district
Ongoing stakeholder management of senior DSD and dealer leaders to achieve necessary buy-in, to reinforce goal, role, and process alignment, and to meet deployment commitments made by all sides. This includes participation in global, regional, and dealer business and technology councils
Collaboration with eBusiness, Information Technology, vendor and other resources to ensure the proper support is provided to meet dealer deployment commitments and to continuously improve implementation processes. Acquisition of additional internal and/or external resources to fill execution gaps
Measurement of eBusiness capability adoption and resulting business impact, globally
Sponsoring DealerConnect and other social collaboration tools and related processes to provide sustainable support to DSDs and dealers
Relatively frequent travel, up to a week per month, as required
Thorough knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures
Broad company knowledge and strong understanding of dealer operations
A college or university degree or equivalent experience
9 to 12 years of progressively responsible job-related experience
Proven leadership experience
Field Experience – Strong marketing, sales, product support and/or other distribution experience, preferably including a strong understanding of our dealers’ operations
Planning Acumen – Experience with joint goal setting, project management, and resource planning to convert strategic aims to actionable plans
Communication and Change Management – Must be a very clear and compelling communicator who quickly builds rapport with leadership at all levels, including senior DSD and dealer leaders. Experience with Change Management processes and tools are helpful
Team Leadership – Must have proven abilities to lead a geographically dispersed team
Passion for Digital – This role serves as the “ambassador of digital” to Caterpillar’s districts and dealers. It must be someone who can inspire acceptance and influence action

Deployment Manager Resume Examples & Samples

Organizational Agility: can navigate a complex organization to reach a goal or objective; is effective at positioning gives/gets and has outstanding executive presence and presentation skills
Ability to hold others accountable and demonstrate impact and influence without direct control while maintaining excellent cross-boundary collaboration in support of One Microsoft
Strong problem-solving ability, ranging from conceptualization to quantitative with modeling fluency
Proven ability to influence with matrix environment
Proven ability to learn and grasp concepts quickly in a fast paced environment is critical to success
Deep knowledge of building high-performance, highly available, reliable, distributed software & services
Deep hands‐on technical expertise in large scale systems engineering & complex distributed systems architectures
Experience with continuous delivery & configuration management
Demonstrated strategic thinking, quantitative and analytical skills, team leadership, and collaboration
Proven communication skills to effectively drive recommendations and land priorities across senior executives and across organizational boundaries
Passion in building and engineering very large scale systems; prior experience in building large scale online systems is a big plus
The ability to multi-task while balancing short term and long term needs is essential
MS in Engineering or MBA
Must be able to travel up to 20%
15+ years business leadership experience
Education: Bachelor Degree in Business management, Computer Science or related discipline; advanced degree preferred
People Management: experience in managing people and their professional skills development; hiring, development and managing attrition
Organizational Leadership: experience and confidence in leading high performance team goals, metrics, program, initiatives, and priorities
Business Management: experience in running a P&L, with a discipline and rigor to the management of the business and focus on scorecard and metrics
Operations Excellence: experience establishing and implementing scorecards, programs, tools and processes that an organization uniformly uses to execute initiatives

Northeast Division Deployment Manager Resume Examples & Samples

Manage, on behalf of Business Services owners and assigned PM, the Harmony intake requests in Northeast Division and ensure the request and impact(s) are clearly understood by the appropriate Northeast Division and Regional stakeholders
Manage certain programs through the program life cycle (e.g., programs unique to the division), from inception through the creation of project plan, deployment and transition to operational support model. Work effectively and communicate timely with the cross-functional teams in the Northeast Division and Regions as well as with HQ Business Owners and Deployment leaders.Significant focus and attention required for execution of the end to end integrated Regional/Market Project Plan for the business services owners for each deployment initiative
Facilitate timely communication and resolution of business services program risks and issue related to business services deployments bringing teams from HQ and Northeast Division together, providing background knowledge and support however needed to resolve
Manage Business Services deployment roadmap and program collisions within the Northeast Division. Address potential resource collisions proactively with the appropriate team (e.g., Sales, Tech Ops, Care, IS)
Conduct post deployment reviews and provide feedback to business owners, product owners, and other national stakeholders as part of best practices formulation
Conduct recurring operational reviews, creating an action plan to resolve recurring, prevalent issues
Recommends and implements corrective action with the Program Management Office (PMO), as necessary, to improve performance
Trains, hires, and develops PMO staff. Has performance management responsibilities. Responsible for staff performance and salary and bonus administration
Develops and maintains performance metrics to make informed recommendations for strategic decision making

West Division Deployment Manager Resume Examples & Samples

Primary point of contact for Headquarters deployment teams and the Division Project Management Office for Business services deployments. Be able to identify and work directly with cross-functional teams (e.g., sales, care) to address the impacts of upcoming business services deployments. Additionally, support both HQ and Division teams by managing issues, risks, and any concerns that arise related to business service initiatives
Manage, on behalf of Business Services owners and assigned PM, the Harmony intake requests in West Division and ensure the request and impact(s) are clearly understood by the appropriate West Division and Regional stakeholders
Manage certain programs through the program life cycle (e.g., programs unique to the division), from inception through the creation of project plan, deployment and transition to operational support model. Work effectively and communicate timely with the cross-functional teams in the West Division and Regions as well as with HQ Business Owners and Deployment leaders.Significant focus and attention required for execution of the end to end integrated Regional/Market Project Plan for the business services owners for each deployment initiative
Facilitate timely communication and resolution of business services program risks and issue related to business services deployments bringing teams from HQ and West Division together, providing background knowledge and support however needed to resolve
Manage Business Services deployment roadmap and program collisions within the West Division. Address potential resource collisions proactively with the appropriate team (e.g., Sales, Tech Ops, Care, IS)
Support the set-up of market readiness training (facilities and participants) as needed
Provides leadership and management to the Program Management team. Possesses staffing accountability, including recruitment and retention, hiring & firing, leadership and professional development, and performance management
Keeps abreast of new developments in project management methodologies, agile practices, best practices, and industry standards

R&R Deployment Manager Resume Examples & Samples

Demonstrable experience of deploying large scale cloud based implementations in an international business environment
Data migration, integration, quality assurance, cutover and deployment experience
Ability to communicate professionally, clearly and effectively to target audiences
Excellent customer service ethic
Demonstrates the ability to effectively assess and resolve complex issues and problems
Maintains a thorough understanding of status, actions, risks and issues
The role holder must have functional and operational credibility and be able to resolve conflict
An excellent collaborative manager, able to take on a broad range of perspectives, influence positively and act as a critical friend
Proven excellent people manager able to lead and motivate a team
Track record of effective delivery

Deployment Manager Resume Examples & Samples

Coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met
Provides assistance in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery. Escalates issues and recommends adjustments
Maintains records of account specific application problems and assists in prioritizing work requests. Identifies and researches process changes or adjustments and escalates accordingly
Maintains records of expenditures to ensure they align with forecasts and are in compliance with approved budgets
Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications
Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction
Experience working with computer systems and their use
Deployment Manager with over 8 years Project Management Experience
Work with various teams across ENTERPRISE to document, organize, schedule and implement changes, updates and/or new features into the application/website
Ensuring that all change management processes are strictly adhered to in order to uphold and exceed industry standard compliance for PHI/HIPPA, PCI and SOX
Responsible for all lower environment deployments, documentation, and communication
Coordinate troubleshooting and resolution for issues found during shakedown and testing
Aligning work to keep pace with the schedule set for the Releases, avoiding delays and setbacks
Maintaining release note documentation, communication between developers, deployment teams and the PQ team
Offer support and back up to my fellow Deployment Managers, to cover PTO, emergencies and share the ever-increasing workload
Taking personal responsibility for ensuring that the right decisions are made
Contribute to the development of process improvements and best practices
Tools: plutora ,sharepoint, remedy, RPM,microsoft project, visio, standard office apps
Organization and time management skills

Deployment Manager Resume Examples & Samples

Market insight and Administrative Skills
Planning and Organizing Skills
Presentation and Communication skill
Financial understanding
Negotiation and argumentation skills
Ericsson Model for Project Management
Software Support and Hardware Support
Change management and Language Skills
Deciding & Initiating Action
Coping with Pressures & Setbacks

Deployment Manager Resume Examples & Samples

Responsible for leading the team that manages the outbound shipments of all Avon Finished Goods from the source locations to the North American Distribution Centers (US, PR and CA)
Responsible for team that manages export order request from outside the North American cluster and ensure the demands are properly entered into the system and deployed
Responsible for the approval and management of interbranch air shipments â€“ NA freight spend of ~$400K
Responsible for maintaining proper inventory balance across all North American Distribution centers in order to maintain inventory and service targets; ensure all network balance processes are executed in a timely manner to avoid production/purchase of excess inventory
Responsible for ensuring all inventory requests are issued within SLA to source Material Handling teams
Responsible for working with the Logistics group to ensure timely delivery of inventory to all North American Distribution Centers
Coordinate any changes to daily transportation schedule for shipment of FG to all customers, including Material Handling teams and Logistics, to ensure proper allocation/staffing of resources
Communicate potential service issues resulting from Deployment or Logistics errors
Partner with the Branch Inventory Control Supervisors to identify process gaps and implement solutions
Participate in Customer Service meetings and act as a liaison between Logistics, Planning, and the North American Distribution Centers
Provide support in identifying strategies to optimize overall network to support service and cost balance â€“ overall inbound freight spend of ~$19MM
Deliver on the job training to new deployment analyst; identify cross training opportunities to ensure team stability
Responsible for creating/maintaining all Deployment standard operating procedures
Manages employee relations and conduct performance appraisals
Responsible for maintaining Deployment KPIs to ensure Service, Inventory, and Cost initiatives are achieved
Provide support in achieving Branch Operational KPIs to ensure consistency in material flow and prevent service disruptions
Develops direct reports through coaching and mentoring
Provide monthly updates on project status and progress report on other process improvement initiatives
B.S. in Supply Chain Management, Logistics, or related field
3-5 years minimum of Supply Chain Operations Experience in the areas of Inventory Control, Deployment, Planning or Logistics
Knowledge of Manugistics or similar Supply Chain applications
Management, Project Management or Supervisory level experience

Systems Patch Management & Deployment Manager Resume Examples & Samples

Coordinate patch management activities for TIAA’s datacenter environments including patch management for server environments (Microsoft and Linux operating systems), server infrastructure, and related patching requirements
Deploy / QA patches and create deployment schedules on a regular basis and audit for completeness
Review and vet security and other patches for use in production environments
Create a sustainable, repeatable patch management procedure that adheres to company policy
Ensure change management requirements are met, including the coordination of testing
Stay informed regarding advances in patch management technologies
Assist in implementation of new technologies and processes
Report patch management status in technology staff meetings
Manage, participate in and complete tasks on-time with infrastructure projects
Participate in infrastructure support as needed Document system configurations
Contribute infrastructure information to the Knowledge Repository
Knowledge of patch deployment methodology and applications such as Satellite, WSUS, SCCM, and TEM
Bachelor’s degree in Information Technology or Information Systems preferred
Solid knowledge of audit, compliance and remediation process including SOX reporting
Proven track record of managing onsite/near shore and offshore resources; experience managing “Follow The Sun” support model
Thorough knowledge of various infrastructure components including

Offering Deployment Manager Resume Examples & Samples

Understanding of Canadian Market
Outstanding skills in MS Office (especially Excel, Powerpoint, Word)
IBM Products and TSS Services
Customers' IT requirements

Citibank Berhad Kl-roadshow Deployment Manager Resume Examples & Samples

Full ownership on sourced roadshows covering all aspects eg. Set-Up, Best operating hours, Other booths in the vicinity
Work with internal stakeholders to leverage on potential relationships to create additional roadshow locations
Track performance of roadshow by location, event, team productivity and approval rates
Prepare monthly report of performance to be share with Sales Management and also perform monthly review with sales team
Ensure all roadshow logistics are in place e.g. marketing materials, set up etc
Work with sales managers to track daily submissions from roadshow locations
Carry out ad-hoc on site checks to ensure all sales materials, staffing and logistic are in place as per planned
Relevant work experience in sales and marketing environment, preferably from financial/banca/insurance or telcos industry
Preferably with 3 to 5 years of experience in managing sales teams, strategic planning or roadshow coordination
Understanding of partnership
A proven team-worker who can get things done thru’ working hand-in-hand with peers and subordinates in a result-driven environment
Good interpersonal skills and experienced with managing relationships at all level
Minimum degree holder, MBA is an added advantage

Deployment Manager, Xfinity Home Devices Resume Examples & Samples

Work with cross-functional team to ensure readiness to launch new Xfinity Home devices by verifying their quality in the Trial environments
Coordinate Trial activities with Divisions, Regions and Markets
Gather and analyze data from Employee Trials and Market Trials, generating clear and compelling reports
Identify, collect, and analyze metrics for each devise under trial, to include but not limited to: functionality, connectivity, power, usability, etc
Document best practices / lessons learned and drive continuous improvement of the TPS processes
Manage and develop effective team efforts, with a focus on client delivery, collaboration and integrity

Deployment Manager Resume Examples & Samples

10 + years’ experience preferably in Account Management across multiple functional areas with deep technical knowledge of Facility Management
Detail driven and oriented with ability to drive results through Deployment Team
Must have excellent leadership, team management and relationship building skills at the Account Director level or higher
Solid program management and problem solving skills with the ability to focus both strategically and tactically to achieve firm and client business goals
Self-directed, with the ability to work independently and manage communications up and down in the organization
Multi-tasking abilities with strong organizational skills

Resource Deployment Manager Resume Examples & Samples

Can handle and manage a large team of people
Strong interpersonal/communication skills
fluent in spoken English and Bahasa
MBA degree is preferable

Deployment Manager Resume Examples & Samples

Lead the IoT Platform (device, data, analytics platforms) deployment services
Conduct discovery meetings to understand the client’s technology environment, and white-board solutions in an articulate way that flows and illustrate the purpose
Bachelor's degree in Computer Science or related discipline
Minimum of 7 years of experience as Deployment Architects or Engineers, Professional Services (Implementation) Architect/Manager, Software Solution Architects, Systems Engineer or; 5 years specifically in software areas of expertise related to Enterprise Software, SaaS/PaaS, Cloud (IaaS) and Mobility, IoT and security, or big data infrastructure/platforms
Experience with deploying new or migrating existing applications onto any cloud (IaaS or PaaS) platform
Experience should include costing and pricing of solutions
Strongly Preferred

Deployment Manager Resume Examples & Samples

Support the deployment and implementation of privileged account
7 years of experience as a project or team lead
7 years of experience in systems integration, architecture, and implementation activities
Proficiency with MS Project, PowerPoint, Word, and Excel
Ability to create and update project and task information independently
Ability to identify deployment risks through multiple surveillance

Icare Deployment Manager Resume Examples & Samples

Serves as primary liaison with business / operational teams to define and execute activities for iCARE implementation projects
Interacts with customers to gather project requirements and formulate project plans
Evaluates operational requirements to recommend and implement iCARE application solutions
Consult in development of new business workflows, ensuring new features and best practices of a workflow tool are applied
Supports all implementation go-live planning and activities for iCARE customer deployments
Estimates business / operational resources required for successful project implementation
Consults in development of Operations Documentation (SOPs, User Guides), Training materials and Training delivery
Partners with customers and UAT team to develop successful business test plans
Monitors all customer test efforts to insure satisfactory issue resolution
Partners with project manager to create and maintain project scope, timeline and budget
Ensures delivery of project deliverables on time and to customer expectations
Creates and maintains relevant project documentation
Supports effective change management and project communications planning and execution
Manages multiple clients and projects / tasks simultaneously
Demonstrates strong communication skills, with the ability to work at all levels of the organization
Demonstrates exemplary customer service with internal and external team members
Supports the United mission and values, modeling leadership behavior with the team
Works well in a matrix environment across cross-functional teams
Helps enhance and improve iCARE implementation processes
5+ years leading business / operational team activities related to application implementations
3+ years in healthcare technology
Ability to manage projects across multiple applications / systems
Proficiency at an intermediate level with MS Office suite, MS Project and SharePoint
Excellent written and verbal communication skills, including presentations to all levels of project governance
BA / BS degree in related field and / or equivalent education and work experience
Experience in claims or appeals processing

Site Deployment Manager Resume Examples & Samples

Customer interface for all System deployment matters
Organize logic of System deployment work with the Team Leaders and the Project Planner
Reconciles bottom-up System deployment planning inputs from Team Leaders to top-down planning requirements from Project Manager
Defines the project work with the Team Leaders including setting of priorities for review of work by others
Responsible for good working relationships and team building for technical teams participating in the project
Tracks and oversees the overall acquisition process and expedites when necessary to reduce risk
Plans and conducts Design Reviews with internal teams and with the customer
Ensures that the cost and schedule aspects of technical trade-off analysis are addressed
Coordinates site test and acceptance activities with the customer
Ensures that the cost and schedule aspects of make or buy decisions are addressed
Identifies project risks and manages the resolution of technical project risks
Initiates and reviews RFQ’s for compliance to specification and impact to budgets and schedules
Extended travel to field site is required in accordance with company policy
5 to 10 years working experience in system deployment and installation design of a project
Logical approach to problem solving
Persuasive powers & able to remain calm under crisis
College or university graduate or equivalent working experience ideally with an engineering or science background
Extended travel to international sites is required in this position

Region Deployment Manager Resume Examples & Samples

Responsible for assessing the retail in store plans, available labor pool and delivery process to determine the optimal labor plan to execute superior customer service. The RLDM will need to be mindful of customer activity and quarterly closures. (45% of the time)
Responsible for developing and communicating daily routing schedules to all interested retail resources (20% of the time)
Aggressively working through tactical problems with labor pool and changes to labor availability (10% of the time)
Monitor daily scheduling processes to ensure plan achievement and cost-effective coverage (10% of the time)
Collaborative engagement with the Sales Ops and Strategy team specifically the ARPM & ADA roles in assessing Workload model, GPS reporting, MOD schedules (10% of the time)
Maintain a collaborative relationship with all interested parties (Retail, CBT, and Customer Logistics). Communicate with interested parties to ensure alignment with internal stakeholders (5% of the time)
Informing

Resource Deployment Manager Resume Examples & Samples

Strong Team management skills
Must have excellent team working skills balanced with ability to work alone and a positive attitude
Ability to quickly assimilate technical and non-technical information

Site Deployment Manager Resume Examples & Samples

Represent R&D at the Wanganui site leadership team
Partner with local site leadership team to deliver and exceed on QF&S operational goals including reduction of customer related quality complaints
Champion Q&FS across the Wanganui site, ensuring the deployment and compliance of QFS corporate Standards
Ensure the effective implementation of quality across product, packaging and process
Lead governance of Q&FS performance across the supply chain at the WGI site, calling out gaps and areas for continuous improvement
Lead the Site Deployment team and drive Mars five principles through every aspect of output
Drive a continuous improvement program for product and packaging that ensures the site meets its efficiency, suitability and business growth targets
In partnership with the central R&D team deploy new activities into the WGI site with speed, accuracy and quality in mind
Tertiary Qualification: Science or Chemistry related degree
3 -5 years’ experience in a Q&FS or operational quality role (preference for an applicant with exposure to working for a mulit-national or global food manufacturing company)
Proven people leadership skills with the ability to drive change and deliver results
Experience managing budgets and being able to demonstrate value at a leadership level

Deployment Manager, Managed Networks Resume Examples & Samples

End-to-end project management of network deployment from license agreement to system activation and handover to network operations. Projects may include indoor or outdoor DAS systems and other managed networks as assigned
Establish and manage customer expectations and relationships during the course of each project
Facilitate timely and effective customer communication through including regular meetings, reporting, site visits and conference calls
Lead a cross functional team of internal resources including engineering, construction management, legal and site acquisition functions during the course of each project
Manage vendor commitments, labor expenses and other costs to ensure compliance with approved capital budgets. Budgets for the portfolio of assigned projects will typically exceed $10 million in capital
Manage contractor resources, temporary project staffing and vendors to ensure completion in accordance with contracted timelines
Provide regular status updates and progress reports to senior management
Compile and maintain all project documentation per published policies and procedures
Travel to project locations on a regular basis to meet with customer and manage project team
Demonstrated understanding and knowledge of DAS equipment, radio frequency design, outside plant/fiber optic system engineering and construction, utility pole attachment requirements, DAS operations, and municipal permitting requirements
Demonstrated ability to effectively manage complex deployment schedules with multiple inter-dependent tasks in a wireless site development environment
Proficiency in delivering formal presentations to engineering and construction management teams in a wireless site development environment
Ability to prepare comprehensive project documentation and reporting for internal and customer communication using MS Office software
Expert project management skills including a demonstrated ability to define scope, manage stakeholders, manage schedule/task activity, manage change and communicate risks. Proficient use of the Microsoft Office software suite, including the ability to create and maintain complex Excel and Project files
Self-motivated, able to work in a team and independently
Safe driving record and own transportation, valid driver’s license
Must be able to travel unassisted
Four (4) year college degree in business, planning, engineering, construction management or equivalent work experience
Minimum seven (7) years of work experience deploying wireless telecommunication sites with DAS, outside plant/fiber engineering/deployment strongly preferred
Project Management Professional (PMP) credentials are preferred

Deployment Manager Resume Examples & Samples

Develop, implement and maintain deployment systems to ensure that the deployment of Intercept Blood System for platelets and plasma effectively meets the objectives of the corporate policies and applicable standards and regulations
Develop, implement and maintain deployment training programs and materials to ensure adoption of “state of the art” practice
Regularly interact with Cerus functional areas in order to review changes and improvements to the deployment systems and materials to ensure continuous improvement and adoption of best practice
Provide support of the sales process through participation in activities such as sales meetings, conferences, KOL meetings, and customer meetings. Sales process support may also include collaboration with sales personnel to identify strategies and action-oriented plans to support business development and INTERCEPT adoption through deployment activities
Collect deployment support requests and timelines for new and existing customers and projects, consolidate the information and report to management on a regular basis
Reports on deployment activities and customer visits in writing through CRM and reports and in a weekly deployment (teleconference) meeting
Provide support in development of product and service to meet customer requirements as a liaison between customers, sales manager and design and development teams to ensure operational feasibility of products in development, existing product quality and new product improvements
Make recommendations in the development of deployment vision and strategies of INTERCEPT Blood Systems
Provide support of the sales process through participation in activities such sales meetings, conferences, KOL meetings, and customer meetings. Sales and Marketing process support may also include collaboration with sales personnel to identify strategies and action-oriented plans to support business development and INTERCEPT adoption through deployment activities
Participate in commercialization activities and provide training and guidance to Cerus functional areas to ensure smooth launch of new and improved INTERCEPT products
Manage all phases of INTERCEPT deployment for platelets, plasma, and red blood cells, including
Bachelor’s Degree with 5+ years of experience in Blood Bank practice (blood product preparation, apheresis techniques)
Preferably a laboratory, technical, medical or scientific background in transfusion medicine, stem cell transplantation or hematology
Preferably 5+ years of experience in development of training programs and performance of education to adults
Organizational time management, work load prioritization
Attention to detail
Quality oriented
Strong background and interest in training and education
Coordinate projects within boundaries
Ability to project a professional image, interact with a diverse customer population
Willingness to travel intensively (over 80%) and requires a valid driving license
Solid verbal and written communication skills for customer interactions
English language

Deployment Manager Resume Examples & Samples

Partner with customers to define initial configuration of the MarketGuard365 platform, including audit checklists, alert recipients, Portal and dashboard access
Present solution features and benefits and align them to customer business needs
Partner with customers to obtain initial user and hierarchy data sets, ensuring data is complete and accurate
Work with customer IT contacts when needed to initiate customer data feeds
Manage all launch communications and timelines in coordination with the customer
Provide training to corp users and web admins as needed
Monitor adoption metrics and partner with customer to improve utilization
Bachelor’s degree in business, communications, IT or similar
8+ years relevant industry experience
2+ years of experience presenting to customers or senior leaders
15% national travel required
2+ years Business Analyst experience
Experience in customer facing software solutions
Experience in customer data management
Excellent communication skills, including direct customer interaction, ability to answer IT related questions
Advanced skills in multiple software programs
Work well with teammates to overcome challenges

Controls Deployment Manager Resume Examples & Samples

Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC
Ability to ascertain customer needs to help develop project scope and specifications
Ability to manage scope of work relative to the site specifics and customer needs
Ability to manage project engineering to determine the scope of work relative to the design intent of the customer needs
Ability to read and interpret specifications and implementing those specifications as they apply the work environment
Development of control panel BOM’s
Development of ISA data sheets for temperature, level, flow, and pressure transmitters along with ISA data sheets for control valves, positioners, analytical, and various other types of instrumentation
Development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams
Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System
Preparation of cable, routing plans and schedules
Performing inspects, testing, and commission of the facility systems
Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment
Provide technical assistance as needed to internal customers
Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget
Demonstrated success in leading and managing teams, preferably in a Controls, Mechanical or electrical construction environment
Experience as a Controls Engineering Specialist
Minimum 5 years of field service experience preferably with the following products
Project management, organization and problem solving skills with a drive for results and the ability to handle multiple task
TS/SCI-cleared (Top Secret / Sensitive Compartmented Information) individual that has successfully completed a counterintelligence (CI) poly
Should be skilled at written and verbal communication
Must possess ability to build peer relationships as well as work independently
Must be able to operate with little to no supervision
Willing to travel domestically and internationally
B.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degrees as well as five (5) years related experience; or an equivalent combination of education and experience

HRC Lean Deployment Manager, AP Resume Examples & Samples

Drives the development and successful delivery of HR process improvements in the region to increase customer satisfaction, improve financial productivity and enhance risk mitigation
Develops, implements, leads and/or facilitates the project portfolio of current and future process improvement opportunities in the region for customers in HR Operations & Services, COEs, and the HRBP teams
Partners with leaders and team members in Human Resources and Communications to continuously improve processes to drive reduced cost, improved delivery and increased quality for HRC and our customers
Partners with Regional HR Services leader and HR / C customers to deploy and enhance HR Service Delivery Model in the region
Coaches and supervises project team members to ensure HR process improvement events are properly planned, developed, and implemented to deliver the expected business benefit
Delivers business benefit and builds organizational capability by effectively utilizing critical strategies and tools including Lean, Value Streams, Change Management, and Project Management
Applies a structured Operational Excellence (i.e. Lean, Value Stream) approach and execution methodology to change initiatives that benefit from this type of structure
Applies a structured change management approach and execution methodology for the people and organizational aspects of change. This includes developing a set of actionable and targeted change management plans including communication plans, sponsor roadmaps, stakeholder engagement strategies, coaching plans, training plans and resistance management plans as appropriate
Applies a structured Project Management approach and execution methodology to change initiatives that benefit from this type of structure
Creates and manages measurement & governance systems to track adoption, utilization and proficiency of performance metrics and individual changes, and coaches HR Operations & Services team members in effectively deploying metrics for their specific service areas. This includes the deployment of visual management
Demonstrated experience in Lean, Six Sigma or similar disciplines, and the ability to flexibly apply these disciplines to achieve business goals
Knowledge and demonstrated experience in Change Management
Knowledge and demonstrated experience in Project Management
Demonstrated ability to work across functions, sub-functions, countries, and business units
Certification in one of the following preferred: Project Management (PMP), Lean / Six Sigma, or Change Management
Business acumen and knowledge of financial processes such as budgeting, productivity, and preparing business cases required
Demonstrated organizational agility and effective consulting and influencing skills
Strong Facilitating, Writing, and Presentation skills

Deployment Manager Resume Examples & Samples

Plan and schedule deployment timelines and milestones using appropriate tools and create and monitor detailed deployment plans. Define release schedule, timing and calendar
Plan and schedule very detailed (daily, hourly) sequence of activities (repeatable roadmap of activities)
Identify, analyze and prioritize deployment risks and impact of risks on the project
Develop a communications plan to update technical project managers and stakeholders of the progress and approval process
Direct and manage deployment execution
Oversee all deployment activities which may be within or across cross functional areas across IT and Business Groups
Manage deployment risks and develop contingency plans to mitigate risks
Ensuring support turnover to the Internal IT support groups to support application hardware/software soon after project roll out
4 year degree (Information Systems, Computer Science, Business Administration or relational functional field) and/or equivalent combination of education or work experience
4+ years of Task Management experience, with a Software Build, Engineering, and/or Field Services Project Coordination background
Experience in Workforce Management domain and/or systems is desired
Domain experience and functional understanding of field services and/or a specified hardware/software deployment
Knowledge of Project Management Methodology and Tools (e.g. MS Project, Visio, Agile, SDLC etc.) with an understanding of Project Management Disciplines
Ability to perform project planning, resource planning and risk assessment
Strong ability to independently define tasks and develop sequencing and timelines for complex rollouts/release cycles
Strong ability to create training tools, documentation and deployment strategies for more complex projects
Strong understanding of client expectations and ability to recognize and escalate issues that may affect deployment
Strong ability to collaborate across business and IT groups, build relationships and manage effectively in a matrix organization
Strong customer service aptitude and ability to follow through to resolve customer issues
Strong ability to navigate across the organization between Field Services, Business Users and Backstage IT using formal as well as informal channels

Client Deployment Manager With English Resume Examples & Samples

Project management experience of Data projects
Knowledge of data network connectivity solutions
Operational experience with many or all of the following platforms: Cisco routers, Cisco switches, Packeteer Packetshaper, Cisco ASA’s and SSL Juniper boxes
Operational experience/knowledge on technologies like GRE tunnels and IPSec VPN and protocols like MPLS, BGP, OSPF, EIGRP
Very Strong verbal and written communication skills
Ability to plan and estimate work efforts
Strong operational and client focus
Strong technical background and analytical skills for appropriate design decisions and timely delivery of products
Problem-solving abilities for recognizing technical issues and developing appropriate solutions
Knowledge of voice systems
Client facing experience and skills

Deployment Manager Resume Examples & Samples

Manage implementation of sales tool applications including project timelines, planning milestones, technology readiness, testing, and operational readiness activities
Facilitate ceremonies to obtain cross-functional stakeholder buy-in, timeline progression updates, implementation activities, items at risks, and next step activities
Collaborate with product, sales channel, and sales operations to define entrance & success criteria for deployment initiatives
Support training, go-live, and soak activities. Provide necessary documentation and artifacts to ensure best in class business operations
Collaborates with sales channel, sales operations, and frontline to facilitate and document user feedback
Compiles and presents post launch analysis readout to executive stakeholders to review acceptance of requirements, tool successes, and identify opportunities for enhancements
Facilitates post-launch checkpoints to identify usage trends, bugs/issues, key lessons learned, and manages transition to operation teams
6-9+ years in a technical role or equivalent
Expertise in Technical project management including project planning and estimating, change control, and status reporting
Knowledge of the product lifecycle including design, development, testing, and implementation
Ability to work autonomously, solving complex problems in an ambiguous environment
Superior interpersonal and conflict resolution skills
Ability to negotiate and build consensus with various stakeholder groups
Salesforce.com Administrator Certification or experience is a nice to have
Experience in Agile Execution Methodology is a nice to have
Successful candidates will possess a 'self-starter mentality,' enjoy problem solving, exhibits excellent relationship building skills, and self-motivated spirit. Exceptional communication and presentation skills required. Some travel should be expected

Deployment Manager Resume Examples & Samples

Minimum 3-5 years experience in the controls industry
Advanced understanding of HVAC, access control, or other building systems
Ability to operate a chiller plant “in hand” with confidence
Ability to analyze, understand and QC, control system drawings and schematics
Sufficient knowledge of electrical circuits to calculate load, voltage drop, and safety hazards
Strong leadership skills including, team leading, employee mentoring and development
Excellent electrical circuit troubleshooting skills
Firm understanding of data center efficiency metrics and how to calculate them
Ability to forecast staffing needs for assigned project based on task and deadline
Ability to manage assigned staff and electrical subcontractor to achieve goal or deadline with a quality product
Good inventory management skills
Complete understanding of the change order process
Knowledge of building code as it applies to BMS install
Knowledge of CCNA level concepts and basic network engineering skills
Strong Basic Math Skills
Extensive Schneider building controls product knowledge
Ability to load controllers
Ability to make adjustments to graphics and alarms as required per customer standards
StruxureWare Certified, knowledge of architecture guidelines
Understanding of commissioning project to the point of test script creation
Firm understanding of data center typical practices in the areas of equipment redundancy, documentation, and cyber security
Budget Awareness
Ability to create a plan and execute that plan with given resources
Subject matter expert in at least one DCSS discipline such as communciation protocols, mechanical plant troubleshooting, or project management

Deployment Manager Resume Examples & Samples

End to end implementation of online booking engine AXO accounts into fulfilment centres in Europe and potentially other AXO markets globally
Create and maintain detailed project plans on applicable projects
Manage the relationship with vendors, Acct Executives, GMs and Ops to request information and completion of required tasks to ensure timelines are met
Coordination of discussions with clients to set expectations and determine company infrastructure, travel policy interpretation, and user enrolments
Creation, testing and troubleshooting of AXO site, including travel policy, pricing and PNRs
Contribute best practices to improve quality, standardization and documentation of implementations globally
Ability to collaborate with team members and business partners across global AMEX GBT locations
Contribute to Departmental metrics/goals
Updates Management of implementation status on weekly basis and participates in weekly team meetings
Acts as subject matter expert
Collaborate with Product Development to determine feasibility of new vendor offerings
Create and test implementation processes to support
Ability to think analytically & conceptually
In depth knowledge of Web/internet/server knowledge
PC/technical skills(includes troubleshooting of browsers & variety of applications)
Previous experience of Project Management desired
Ability to drive results in a P/L environment
Must have knowledge of corporate travel/airline industry in order to interpret travel policies and contracts
Time management/organizational & change management skills
Excellent relationship management and communication skills (both written and verbal)
PC skills/applications
Multiple GDS Knowledge

BHI Deployment Manager Resume Examples & Samples

Lead and manage vendor project team to ensure successful design of data warehouse initiative to meet Plan needs and follow best practices. Develop effective means to coordinate and replicate multiple project deployment activities
Provide healthcare subject matter expertise in the direction and audit of project team deliverables
Lead technical design to ensure business intelligence best practices are employed. Ensure proper dissemination and communication of business and technical specifications to all constituents
Interact, coordinate and effectively manage Plan relationships to ensure successful deployment of varying aspects of data warehouse initiative. Ensure implementation meets BHI policy, data quality standards and processes that govern national data warehouse integrity Conduct post deployment review with each new Plan
Bachelor’s degree related to position (i.e. Healthcare, Math, Statistics) or equivalent experience
10 years experience either working for or consulting with healthcare insurance industry
Demonstrated experience delivering data warehouse and business intelligence solutions in healthcare industry
Experience in the coordination, integration and deployment of data warehousing and business intelligence projects in healthcare industry
Strong critical thinking capabilities, as well as effective oral and written communication skills
Strong problem solving skills, interpersonal skills,
Experienced in vendor management
Understand issues related to data collection and analysis in healthcare payer industry
Understand data processing techniques involved in integrating data into a data warehouse
Expert with fundamental financial, performance, and quality measures used in healthcare payer industry
Strong planning, coordination, analytical and communication skills
Skilled in performing competitive research and market analysis
Ability to provide guidance to Plans in understanding business value of the initiative
Ability to develop storyboard and deliver business presentations
Ability to represent PMO independently to internal and external stakeholders

Deployment Manager Resume Examples & Samples

Development and Implementation of a project plan for F&I/Professional service
Validate site surveys, Nodal/Link acceptance documents & work with Systems Engineers
Manage customer implementations, interface, manage support
Partners
Create, maintain and communicate risk assessments, action registers, issue logs, daily reports
Host conference calls, present at customer meetings and create presentations
Manage deployment teams in the field, both technically and with hands‐on approach
Report to Program Manager and/or Operations Director
International Travel will be required
Support with RFP responses
Partner skills and work with Infinera partners to reduce costs and improve productivity
Communications plan, financial records, project tracker and statistical reports
Install practices and Quality Assurance standards
Customer Action Register and the customer documentation package
PMP certification Prince 2 certification
5+ years project management experience in SDH/DWDM networks
Budget/business knowledge DWDM/SDH in depth knowledge
Quality standards and Audits
Communications skills to VP/CEO level
Project Planning/Managing
Deployment experience – to include hands on experience and installation skills

Deployment Manager, Managed Networks Resume Examples & Samples

End-to-end project management of network deployment from carrier application to system activation and handover to network operations. Projects may include indoor or outdoor DAS systems and other managed networks as assigned
Facilitate timely and effective customer communication through regular meetings, reporting, site visits and conference calls
Demonstrated understanding and knowledge of DAS & Small Cell equipment, radio frequency design, outside plant/fiber optic system engineering and construction, DAS operations, and municipal permitting requirements
Minimum seven (7) years of work experience deploying wireless telecommunication sites with DAS, structured cabling/fiber engineering/deployment strongly preferred

Trade Build & Deployment Manager Resume Examples & Samples

Ownership of build and deployments for multiple Trade applications across diverse set of technologies
Automation & standardization of build and deployment processes
Interface with development teams, infrastructure teams, Unix and WebSphere administrators to meet tight deadlines. Keep track of dependence task across teams
Maintain code repositories for applications across various tools & code branches
Conduct change reviews and facilitate Improvements to the build & deployment process
Integrate static build and code analysis tools with automated builds
PMP or equivalent certification is a plus
Development experience on C / Java based applications is preferred
Strong organizational skills; ability to multi-task and prioritize; strong attention to detail; ability to work and drive in a dynamic environment
Must possess team leadership skills, effective communication and documentation
Strong analytical and problem solving. Demonstrated ability to synthesize information, prioritize workload and drive results with a high sense of urgency
8 years’ experience in build and deployment for multiple technologies (such as C, Pro*C, Java)
Knowledge of clear-case, SVN and BitBucket

Senior Deployment Manager Resume Examples & Samples

Bachelor’s degree in Computer Science, equivalent experience, or related field required
3+ years in Build and Release Engineering
3+ years as a team lead with proven vendor and/or stakeholder management
Familiarity with one or more version control systems (Git, Perforce, SVN, Perforce)
Understand the complete deployment lifecycle from design, build, test, deploy
Linux systems administration
Scripting experience (Ruby, Python, Bash, Powershell)
Experience setting up and/or maintaining automated build and deployment system
Exposure to integrating automated software testing with the build process
A solid understanding of Linux networking
Exposure to network & server monitoring tools
Working knowledge of Windows and MacOS and their development tools
Familiarity with hardware development process and lifecycle
Experience with make, ANT and Eclipse development platform
Experience with product development (including C++, Java, XML, messaging protocols, and Web Services), service-oriented architecture
Proven experience to thrive in a complex software systems involving multi-platform development environment
Ability to work both independently as well as being part of a team
Exposure to Wireless, network planning and implementation, telecom infrastructure, and network configuration management tools

Senior Manager Deployment Manager Resume Examples & Samples

Develops and maintains professional relationships at the customer executive level by sharing their understanding of the customer’s business and industry issues
Provide customers with a broad perspective of trends and directions to help them better serve, grow and retain their clients
Understand a customer’s IT landscape and support account teams to deliver optimal solutions
Help customers either identify new business opportunities or define the root cause of current business problems
Craft solutions to address identified service opportunities and where / when possible pull through Hitachi products and solutions from across the group companies
Support the sales of large complex transformational programmes by driving clear requirements definitions and validate the value of solutions being presented as part of the overall sales engagement
Provide expertise on the best practice of designing, deploying and integrating, cloud and converged solutions
Develop deep expertise on Hitachi Products and current and emerging technologies as directed by manager
Participate in the design Hitachi solutions to represent the optimum business outcome for our customers
Optimise quality and repeatability around service delivery
Drive services revenue growth and profitability
Deliver formal presentations of technical solutions to HDS customers and partners
Advise on industry wide technology and direction in the data mobility and cloud space
Comply with Hitachi policies and guidelines
Perform other duties as required or directed by manager

Deployment Manager Resume Examples & Samples

Prioritization and scheduling of daily enterprise change window, enterprise release and post prod deployment windows
Coordination of all window exceptions
Change Management liaison and Change Coordinator approver
Directs work and priority for deployment managers supporting application releases
Release Tool stakeholder for change coordination alignment
Manages escalations of release issues and exceptions, resolving when appropriate and further engaging/communicating with leadership as necessary
Works within the Application Release Management team and through collaboration with other IT groups to further optimize process and better service customer requests as software lifecycle changes and automation are introduced
Analyzes opportunities to improve application reliability, provide recommendations for possible solutions, work with IT and Business partners to implement solutions that enhance application and infrastructure reliability
Presents metrics and analysis to peer groups and staff meetings as necessary
Communicates release status and follows up on release implementation issues to prevent future occurrences
6-10 years of relevant work experience
Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues
Proven ability to identify strategies and tactics for ongoing internal process improvements
Excellent presentation, written and communication skills
Ability to work in a fast-paced environment, handling multiple priorities
Competent with Microsoft application software (Word, Excel, Visio, SharePoint, PowerPoint)

Eforms Deployment Manager Resume Examples & Samples

Work closely with eForms delivery, global & regional business & IT stakeholders to determine deployment plans for the roll-out of eForms processes (new capability + enhancements + eForms framework upgrades) across all GSK business units globally
Manage, deliver & owns communication of quarterly service overview updates across all regions and functions. Participate in regional Comm Cells to provide appropriate service metrics & status updates on escalations
Provide strong leadership while overseeing a managed offshore model to support internal customers (incident management, problem management, service requests & change management)
Work directly with global & local market IT delivery teams, as well as management levels of global, regional and local business teams to ensure understanding & agreement of service levels & cost recovery components
Ensure adequate resourcing model in market & regions to support global deployment, including working with project teams to ensure good change management and user training are in place to support deployments
Ensure regional/market deployment handover to all steady state services (IT & business) is effective
Develop a culture of continuous improvements for eForms deployments, thinking strategically and with a proactive approach
Consistently measure & react, when appropriate to Voice of the Customer & Voice of the Process feedback

EBS Deployment Manager Resume Examples & Samples

5+ years experience using a formalized software development life cycle approach
5+ years experience managing software projects using industry-standard project management techniques (e.g., estimating, managing project schedules, risk management)
Self-starter with solid interpersonal skills - projecting a very positive, customer-service-oriented attitude. Able to exercise sound business judgment and discretion - maintaining confidentiality of sensitive information
Team player with strong verbal and written communication skills - both from a functional and technical perspective. Comfortable working in a “matrix-management” environment with numerous indirect and project team reporting relationships
Ability to work as the leader of a cross-functional project team with minimal supervision
Thrives on challenging working environment with many simultaneous priorities. Effective time manager - routinely called on to prioritize a large number of tasks and report on project status
Solid experience in the major PC-based productivity software applications including: spreadsheets, word processing, database management, report-writing and basic telecommunications applications - particularly, knowledge of the Microsoft Office products (e.g., Excel, Word, Outlook, PowerPoint, Project)
Experience with leading Oracle EBS implementations globally
Experience with Oil and Gas manufacturing
Formal project management training or certification a plus

Engagement Deployment Manager Resume Examples & Samples

5 or more years of IT experience with complex architectures with a focus on large systems implementation and deployments required
3 or more years of experience in a leading and managing the deployment of large complex solutions required
3 or more years of experience in client facing consulting / professional services required
3 or more years of experience with a distributed team environment required
Familiar with Software Development processes and the following technologies: Microsoft, SQL Server 2005/2008, COM+, IIS, Domains/Active Directory, .NET Framework, SQL Clustering, MS Message Queuing. Networking Technologies including TCP/IP, Firewalls, VPN, Load Balancing, WireShark, IPSec, NAT. IBM Technologies including AS/400 iSeries, PC/Server Hardware, Client Access. Internet/Intranet Technologies including browser based multi-tier applications, XML, XSLT, ASP.NET, HTML, JavaScript, SSL, FTP, Adobe Acrobat, Tomcat, Java, Web Services
Business Acumen - Knows how businesses work; is knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace
Client Focus - Is dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect
Command - Relishes leading; takes unpopular stands if necessary; encourages direct and tough debate but is not afraid to end it and move on; is looked to for direction in a crisis; faces adversity head on; energized by tough challenges
Communications - Is able to speak and write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect
Decision Quality - Strong business acumen and ability to negotiate and guide decision making. Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions
Facilitation - Lead a group session to achieve an outcome; ability to read and analyze group dynamics to guide the group in a productive way; knows what questions to ask, when to ask them, and how questions; knows how to probe for more information when answers are not sufficient; rephrase statements to enhance understanding, and to highlight areas of agreement and disagreement as they develop
Interpersonal Savvy - Relates well to all kinds of people inside and outside of the organization; builds appropriate rapport of constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably
Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees
Managing Through Systems - Can design practices, processes, and procedures which allow managing from a distance; is comfortable working within a system and enforcing accountabilities; can make things work through others without being there; can impact people and results remotely
Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understand the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations
Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results
Presentation - Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working
Priority Setting - Spends his/her time and the time of others on what is important; quickly focuses in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers
Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision
Available to travel up to 50% and work after normal business hours and on weekends as needed

PS Deployment Manager Resume Examples & Samples

Able to pass extensive background check and to obtain a DOD Security Clearance
College degree (Associates or Bachelor’s) in computer science or mathematics, or high school graduate with technical/customer service/project management training and knowledge normally achieved through graduation from a university or specialized trade school program in computer science, information systems or computer-related field
Typically 8 to10 years or more professional IT project deployment experience, which should include 5 years’ experience in Federal Government projects
Leadership skills necessary to manage people and projects in a matrix organization
Computer skills necessary to operate general office, presentation, flowchart and project management applications
Advanced knowledge of project and process improvement methodology and application
Must be able to work cooperatively in a complex project and teamwork environment
Frequently interfaces with management for information exchange
Ability to read, write and analyze moderately complex technical manuals, operating procedures and communicate effectively by email, reports, or orally, with an audience that may include less technically oriented abilities
Effectively manage multiple projects and personnel simultaneously
Ability and willingness to travel, as needed, to support projects
PMP Certification is desired

Deployment Manager Resume Examples & Samples

Responsible for coordinating and managing the overall deployment of solutions
Work with the Solutions Architect(s), Solutions Designer(s) II, and Technology Business Analyst(s) to define the deployment requirements
Contribute to the development of project plans by providing input to project charters, project deliverables, cost/benefits analysis, timeline estimates, scope and control and manage projects/initiatives by directing assigned resources, communicating project status and providing timely escalation of issues
Manage sourcing code repository and management through development
Responsible for initiative deployment planning and documenting
Responsible for deployment to environments (Dev & Sys) and coordination with BAS/DSS (PAT/Prod)
Plan and evaluate simulations and pilots
Conduct pre and post implementation reviews, ensuring all technical solutions have met deployment requirements
Deliver consistency to deployment processes
Create an environment of continuous improvement by reviewing deployments and incorporating lessons learned into future deployments
Plan and manage the sequencing of all project deployments to ensure on-time delivery
Understand system and business change cycles to ensure automated processes are proactively amended to reflect changes
Distribute appropriate Management Information to the Business Customers in order that the business benefit and usage can be proactively tracked, monitored and refined
Provide escalation point for the effective removal of blockers and escalation at all levels
Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines
Background in software delivery
HR and Change management experience
Innovation, creativity with strong critical thinking, quantitative and problem solving skills
Strong business aptitude with ability to understand business processes
Strong communication skills including
Good written skills with the ability to clearly document and explain business processes and automated solution designs
Ability to present technical details to a non-technical audience and articulate solutions to business teams
Strong ability to interpret business requirements and make recommendations on how best to accomplish strategic business goals
The ability to conceptualize automated solutions
The ability to work with a structured and methodical approach, combined with an enquiring mind
Strong leadership and relationship management skills
Proven time management skills with demonstrated ability to manage concurrent projects and priorities
Strong customer and employee orientation and a professional approach
Comfortable driving change and working with ambiguity.
24/7 support for project deployments
Tooling and automation capabilities to provide:Operational efficiencies
Scale/Velocity to meet delivery timelines
End user experience uplift
Escalation management for deployment challenges
Remote and on-site support capability
Excellent analytical/documentation skills
Ability to work on multiple concurrent projects
Ability to work both in teams and individually: to work effectively in teams as this role interfaces with a broad

Senior Deployment Manager Resume Examples & Samples

Analyse, plan and develops schedules and projections, setting phases and deadlines for activities associated with successful application deployment
Identify process, activity and resource requirements (both internal and external) necessary to manage and schedule successful application deployment
Design, develop and maintain an Intergroup Coordination Plan defining stakeholders, roles, activities and processes to support application deployment
Responsible for the effective coordination among groups involved in the integrated effort
Design, develop and maintain an Integrated Dependency Chart and Task Plan
Work closely with the PMO and CMO to track status of deployment readiness from the governance and business stand point
Work closely with the project leads, and IMB to track status of deployment readiness from the technical and delivery stand point
Maintain a status matrix for all groups as they relate to deployment
Track and manage intergroup activities, issues and risks
Resolve intergroup issues escalated by participant groups
Escalate issues that cannot be resolved otherwise to the appropriate governance body
May form an intergroup team with representatives from key stakeholders per deployment window
Chair intergroup status meetings when they are required
Report status of intergroup tracking and oversight activities to the management and executive governance bodies
Participate in negotiations with key stakeholders regarding risk mitigation, timelines and delivery
Provide input and actively participate with the Technical Change and Release Management Committee (TCRMC)
Define and manage release management policies, processes, and procedures
Provide continuous improvement for the application release and deployment management process, workflow and post-implementation reviews
Lead, manage, and coordinate application (and hardware) release and deployment processes and environment usage, by
Attending and contributing to status and change management meetings to review proposed changes and ensuring overall management of deployment activities
Providing technical knowledge of deployment and change control, testing, scheduling of conflicting changes to applications, and environment availability
Leading the resolution of release and deployment management issues and conflicts
Participating in the emergency release management process
Successfully graduated from a recognized post-secondary institution in related field
Formal PMBOK aligned Project Management training through either university or college courses
PMI certification, or corporate sponsored education (unless diploma or degree is in Project Management)
Project Management experience in government sector
Earned value project management technique experience
Scrum Master certification
Delivery Management
Integration Management
PMI Project Management Prof

Resource Deployment Manager Resume Examples & Samples

Relevant experience in resource/project management
Professional/Consulting Services Operations or Resource Management experience required
Ability to work well in a fast paced start-up environment with conflicting priorities
Ability and willingness to go above and beyond to get the job done
Ability to quickly learn new programs or tools as rolled out by Operations
Location: London
LI-CJ

Metro Fiber Deployment Manager Resume Examples & Samples

The right person will be highly technical and analytical, possess 5-7 years of network construction management and/or program/product management experience in an telecom environment
Understand the fiber business and have worked on multiple telecom construction programs
Skilled user of Microsoft suite of tools including Excel and Project
Ability to prioritize multiple competing demands to deliver for the customers in a specific time window
Having strong contacts in fiber, transport and infrastructure markets
Good technical understanding of transport technologies (Fiber, DWDM, etc.)
Has led multiple large network construction programs
Ability to speak multiple languages

Senior Resource Deployment Manager Resume Examples & Samples

Monitor activity levels, cycle times, and quality across multiple service lines, delivery organizations, and business units
Oversee or manages Project Coordinators assigned to different practices and business units
Ensure exceptions and escalations are addressed and that adjustments are made to meet service levels
Organize across different teams and service lines to drive consistency and capacity sharing beyond their own team’s scope
Perform capacity planning – determines and implements changes in project coordination coverage across service lines and functions
Define and improves scheduling processes as service lines and business conditions change
Define and implements performance, quality, and cost measurements
Work with service owners to define near term and strategic scheduling rules
Participate in product and business planning efforts to provide project coordination commitments related near-term and long-term changes
Recruit and select staff for open positions, develop and coach team members to meet performance and alignment objectives

Initiative Deployment Manager Resume Examples & Samples

Supports the development and deployment of training materials, process maps, SOP’s, Work Instructions, Change Management Tools and Communication strategies
Develop and provide routine, as well as adhoc analytical and success metrics reporting
Long term accountability, maintenance and continuous improvement (phase approach) of the multi-million dollar IQS tool
This role is responsible for benchmarking and working in collaboration with external parties and companies in the identification of system tools/processes that strengthen CCNA’s Quality Culture, protects the consumer and brand while supporting CCNA’s productivity goals
Accountable for the sustainability of key tools and processes
Develop and deploy training materials, process maps, SOP’s, Work Instructions, Change Management Tools and Communication strategies
10 years of Manufacturing and Beverage experience
Extensive Project Management experience
Knowledge of PSS including, operational
Manufacturing & distribution network, Program Management, OE
Tools and Processes

Deployment Manager Resume Examples & Samples

Coordinate, manage and be responsible for the daily / weekly / monthly activities of team members
Manage New Hire Program implementation and centralization
Ensure timely acknowledgement and assignment of all requests received providing appropriate feedback to address any issues
Communicate with site leadership and/or other employees to set expectations on time to resolve more complex issues and follows up with helpdesk on status of issues reported for escalation
Facilitate department staff meetings in order to review and implement processes that allow for smooth and efficient operations
Lead management meetings to review individualized reports reflecting daily production and quality in order to accurately measure and monitor predetermined team, position and individual goals
Ensure customer / client expectations are met relative to operational performance (i.e., service level agreements, performance guarantees or government mandates)
Implement performance monitoring using dashboards and key data metrics providing corrective action plans to improve performance when needed
Participate in and work with multiple end to end processes
Will manage multiple teams of support analysts across multiple locations nationwide and off shore
May oversee work of exempt and non-exempt personnel
5+ years of Customer Service experience analyzing and solving customer problems
2+ years of project management principles knowledge
8+ years of supervisory experience
Solid communication skills; ability to interact professionally in challenging situations
Strong overall technology expertise (e.g., hardware, software, connectivity)
Intermediate (or higher) level of proficiency with Microsoft Office
Associate's or Bachelor's Degree
5+ years of experience with Optum Technology systems such as HPSM, UHG AppStore, Service Request Center, APS and Secure
Management experience in a support role
Previous experience supervising remote employees

Deployment Manager Resume Examples & Samples

Oversees and acts as key communicator for new store setup, remodels, major resets, store layout activities, space management and store layout activities. This includes all of the activities associates with: category close schedules, cycle work, store and vendor communication and interaction
Oversees the home store process and ensures the EM POG’s are implemented at store level. Works closely with the Store Planning Dept. to determine the plan-o-gram needs, whether new or updated, defensive merchandising or special fixtures, for any and all new stores, remodels and major resets
Provides input in areas of space allocations, category adjacencies, and fixture requirements for store layouts. Reviews, audits, and makes change recommendations for all merchandise prints
Coordinates team of Banner Schematics Analyst(s) and/or Store Set-up Coordinator(s)
Provides input, in partnership with Merchandising, regarding locally relevant category merchandising strategies during collaboration meetings
Coordinates all locally relevant issues
Ensures accurate and timely implementation of the POG’s at store-level, to maintain best in class “speed to market” with new items
In conjunction with Merchandising; provides input on local relevance for the banner regarding category merchandising strategies during the collaboration meetings
Formulates and communicates all store opening and remodel information to the stores and Local/DSD
Conducts periodic market checks to maintain competitive advantage and awareness. Communicates issues, changes, needs, and success stories
Minimum of 2-4 year category management, operations and/or merchandising experience required. Experience in store operations or on a set crew a plus
3-5 years experience; prefer experience with space management applications and/or related technology required
Understanding of space, adjacency, and fixture requirements for all grocery, frozen, dairy, and drug categories
Proficient computer and Microsoft office skills
Ability to assimilate information quickly and accurately
Self Starter with a high level of initiative is essential
Detailed oriented and well organized
Some lifting (up to 20 lb.) is required during installation of equipment

Deployment Manager Resume Examples & Samples

Plan and schedule deployment and release timelines and milestones using appropriate tools and create and monitor detailed deployment plans. Define release schedule, timing and calendar
Direct and manage software and hardware release deployment execution
Works with multiple internal and external partners to coordinate software release activities. These activities include managing support and QA teams to reproduce issues and coordinate schedule and priority of issue resolution
Highly desired experience with continuous integration, build and deployment technologies and platforms, such as, Jenkins, Maven, Nexus-Sonatype
Experience with DevOps approach to software lifecycle management concepts and execution

Labour Deployment Manager Resume Examples & Samples

Operational lead providing world class support for the use of Dayforce scheduling and deployment solution
High profile opportunity to lead on ensuring return on investment and ensure we deliver on key milestones
Manage, lead and develop a team of three direct reports

Deployment Manager Resume Examples & Samples

Assertive; not afraid/not shy to speak up – Ability to analyze and present facts in high pressure situations
Excellent analytical and organization skills
Multitasking
Excellent written and verbal communications in English
Ability to solve problems quickly
Ability to make links and see patterns
Ability to concentrate and perform under stress and pressure
Accountability to assure the release is deployed on time and with minimal impact on production platform availability/performance
Gather input from different teams (multiple vendor teams, client etc) and create corresponding documents (eg. Activity List/project plan, MOP, RFC, etc)
Coordinate with project teams, Environment team, testing team and other external teams
Organize and chair meeting; send minutes
Gather documentation
Coordinate/motivate ressources (application primes, infra primes, DBAs, etc)
Write/update internal documentation
Support testing efforts
Prime Production deployments
Interface with customers and set expectations
Provide regular status on the release
Autonomous Operation

Deployment Manager Resume Examples & Samples

Experience with software systems and processes related to software operation, deployment and support, such as planning and problem tracking software, and issue resolution processes would be a plus
Ability and eagerness to learn complex technology, and basic understanding of web-based systems
Well organized individual capable of handling multiple accounts at one time

NPI Deployment Manager Resume Examples & Samples

Leadership - lead and champion the deployment of the NPI process across cross functional teams, to successfully deliver projects, in accordance with planned timing, volume, cost and quality criteria
Governance - ensuring utilisation of best practices and associated system (Decision Rights, Protocols and the NEXUS 2.0 system usage) and participate or provide inputs to the appropriate decision making forums Local SOP, PDT’s etc
Management - of the designated NPI projects end-to-end utilising the Nexus system. Ensuring business functions are effectively managing; resource allocation, project budget, the creation and completion of the local business case (as required), project risk (ensuring adequate risk mitigation is in place), deal with operational issues, and highlight lessons learned through improvement plans during reviews
Financial - ensure the delivery of NPI’s as per the cycle plan, which generates growth through innovation, optimisation through productivity and regulatory compliance of the portfolio (1 – 20 bn cig. ). Ensure that Local business cases, provide the appropriate transfer price, capex, gross margin impact and write off information required to allow effective business decisions
Stakeholder - collaborate with stakeholders in Marketing, Product and Operations to aligned plans & priorities, resolve project issues and secure support necessary to assure project delivery with effective visibility to facilitate informed decision making. Establish and maintain effective working relationships with other managers in the NPI community to allow a common and integrated way of working
Communication - prepare the required documentation and reports in a timely and consistent manner
Performance - management of assigned projects to agreed time, quality and cost, criteria whilst maintain project documentation and ensuring adherence to protocols and process
Experience in project and programme management skills
Working knowledge of Operations, Product and Marketing
Demonstrated effective engagement across multiple levels of stakeholders
Proven ability to manage complex issues, work independently and manage detail as validated by experience

IFM Deployment Manager Resume Examples & Samples

Estimate costs, define and implement project plans in accordance with client’s needs as early as pre-selling activities, through transition, optimization and transformation
Structure and lead project teams to ensure maximum performance
Conduct MSA review with AD, Account and Transition Teams
Cultivate client expectations on transition/optimization/transformation deliverables
Clarify and communicate project objectives including detail understanding of client deliverables and success criteria
Responsible for client satisfaction during transition and optimization process
Minimum 10 years of experience, preferably across multiple functional areas
Must have excellent leadership, team management, and relationship building skills
Self-directed and the ability to work independently and manage communications up and down in the organization
Excellent business and communication skills (written and oral)

Deployment Manager Resume Examples & Samples

Responsible for release and deployment of automated processed into production
Technology Change support
Liaise with IT leaders to ensure that the serviced, supported and secure technical environment scales in line with Business Demand
Managing the controllers and production schedule
People manager to controllers

Configuration & Deployment Manager Resume Examples & Samples

Takes responsibility for the management of the application operations (AO) activities within a development project(s)
Plans or oversees the planning of AO activities and co-ordinates the execution of these plans including provisioning and validation of controlled environments
Design and implementation of the end to end release & deployment strategy, processes and tools with focus on increased automation, continuous delivery and integration
Work closely with project/program management as well as managers of related applications or functions
AO representative at the Scrum of Scrums or any other management meetings to provide input and status updates on the overall AO area
Attend programme level planning meetings and ensure plans can be delivered by the AO teams
Serves as focal and escalation point for AO area within the delivery teams
Continually improve the performance of the teams in regards to SDLC practices
Responsible for performance appraisals
Ensure availability of all necessary service knowledge and documentation
Ensure systems stability through enhancement/maintenance activities
Ensure a smooth/successful transition to the production (steady-state) environment
Significant prior experience within application operation area - build, configuration, deployment and production support of applications
Experience managing AO engineers, preferably in medium/large companies; exposure to multicultural environments and different stakeholders
Able to make decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information
Proven management and people skills, ability to manage personnel activities of staff (e.g., hires, mentors, coach, trains, appraises, rewards, motivates, and disciplines, and recommends termination as necessary, 1-on-1's, performance reviews, etc. of direct reports)
Passion for quality and continuous improvement of processes and software, well versed with CI/CD practices
Excellent communication and influencing skills, able to articulate technical and non-technical issues
Highly collaborative, supportive and team player that demonstrates a proactive ‘can do’ attitude
Responsive, assertive and drive a continuous improvement ethos in all interactions with stakeholders
Ability to work in fast paced environment
Passion about sharing knowledge and best practices
Ability to work in virtual teams and in matrixed organizations
Fluent English (written/verbal)

Deployment Manager Resume Examples & Samples

2+ years of experience interfacing with/providing customer service to internal or external customers preferred
Development experience with client software preferred
Experience working with Education services and Learning Management Systems
Practical knowledge of Office and Microsoft services
Understanding of Office 365 components
Must have a strong understanding of software deployments in large and/or complex customer segments
Must have exceptional customer service skills as demonstrated through prior sales/customer service experience
Excellent internal and external customer service skills with the ability to communicate with all levels of customers and business partners
Must have excellent interpersonal, written, and oral communication skills
Excellent attention to detail and problem solving skills
Strong personal computer skills including proficiency in the use of Microsoft suite of products
Self-motivated with the ability to work independently in a fast-paced environment

Posm Deployment Manager Resume Examples & Samples

Develop a good understanding of GTR specific, consumers, regulation in place and competition’s activity related to POSM to enhance development of POSM and communication
Support the Adult Tobacco Shopper Marketing (ATSM) Team on an on-going basis, consolidate and share implementation learning and best practice from BAT end markets, tobacco and the wider FMCG industry
Work together with the Procurement Team to have competitive suppliers delivering the POSM solutions
Support IBG, ATSM team, AOR and Trade GTR by providing planograms to our Retail partners
An essential background will include
Brand Marketing experience
Trade Marketing and Distribution Exposure
Strong conceptual, technical, project management and communication skills
Strong leadership, stakeholder management, and collaboration skills

Engagement Deployment Manager Resume Examples & Samples

Manages Client expectations in terms of the deployment activities and artifacts within the solution delivery lifecycle
Partners with the Client’s Deployment Manager/Technical Lead/IT Project Management to develop a client deployment strategy/plan, providing thought leadership and sharing Fiserv’s deployment best practice, tools and guidelines
Acts as the primary liaison and single point of escalation to the Client and to the Fiserv Engagement Team in terms of deployment activities
Collaborates with the Enterprise Solution Architect to ensure execution aligns with the end-to-end architecture design
Applies program management concepts to facilitate the achievement of program and work stream objectives
Excellent professional communication skills, written and verbal, including expressing ideas clearly and logically to all levels within the organization; the ability to communication technical concepts to non-technical customers in a clear manner; and the ability to interact with senior and executive level management
Excellent interpersonal skills including the ability to work independently with minimal supervision, resolve conflicts, and mange problems
Proven ability to build strong relationships and strategic partnerships with external and internal key stakeholders/customers across diverse groups
Proven ability to work in a fast paced, high touch, client focused environment
Excellent planning and organization skills with the ability to manage and prioritize multiple tasks
Excellent negotiation, conflict, and judgment skills to balance Fiserv and Client goals to ensure overall objectives are met
Expertise with Microsoft Office
Up to 50% to client site, incremental for internal meetings as needed
Information Technology Infrastructure Library (ITIL) awareness
Six Sigma training desired
Fiserv experience a plus
Process management/improvement in the area of solution/implementation delivery methodologies strongly preferred

Global Deployment Manager Resume Examples & Samples

Develop and manage IT technology deployments from beginning to end, including project scope, timeline, capacity planning, resource allocation, and execution
Provide project management and direction to ensure all parties have a clear understanding of timelines, risks, escalation path and roles/responsibilities
Act as an escalation point for the deployment team participant and stakeholders
Maintain knowledge regarding hardware and equipment standards to ensure appropriate equipment orders are procured
Proactively manage change control and communicate impact in scope, identify issues, and devising contingency plans
Identify and manage dependencies and critical paths
Plan and schedule deployment timelines and milestones using Workfront
Track and communicate milestones, deliverables and risks to leadership
Update or develop documentation on processes critical to all stages of the deployment
Five+ years of experience managing large global IT projects from initiation to closure
Understanding of core IT infrastructure and service concepts
Bachelor’s Degree from an accredited university
Ability to travel frequently both within country and Internationally (50% )
Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies
Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others
Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
Strong oral and written communication skills in English
Demonstrated experience communicating effectively across organizational structures and multiple management levels
Experience working in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
Ability to successfully facilitate collaboration across multiple functions, departments and levels and serve as a role model for teamwork
Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar
Experience with procurement of IT equipment
Fluent in another language - German, French, Spanish or Japanese

Deployment Manager Resume Examples & Samples

Previous experience of Deployment
Multiple GDS (Amadeus/Sabre) and booking tools knowledge (such as Concur)
End to end implementation of customer product tools into fulfilment centres in Europe and potentially other markets globally
Creation, testing and troubleshooting of site, including travel policy, pricing and PNRs
Ability to collaborate with team members and business partners across global Amex GBT locations

Deployment Manager Resume Examples & Samples

Become an expert in Workday's Implementation Methodology and leverage it on all engagements
Manage the implementation of 6 -8 simultaneous projects
Demonstrate competency in the Workday product suite - HCM, Benefits, Absence, Payroll, and/or Financials
Ensure the client takes advantage of Workday best practices
Assist in the transition of the customer from Lifecycle Deployment to Professional Services
Participate and lead internal initiatives as requested

Deployment Manager Resume Examples & Samples

Expertise in CRM application marketplace in Automotive industry and software delivery processes including application configurations
3+ years in Project Management and/or Service Delivery
Ability to develop internal processes in support of On-Boarding Services including process maps, documentation, SWOT analysis and other supporting presentation materials
3+ years’ experience in managing staff
Experience in managing technical operations extending to basic understanding of network infrastructure, domain management, email configurations and desktop browser support
Business or Marketing Degree or equivalent from an accredited four-year college or university
2 years of prior customer support experience

Deployment Manager Resume Examples & Samples

Coordinating the setting up Office 365 tenants, administrator and service accounts, maintaining service and system documentation, providing feedback on service performance, and providing detailed documentation of customer profiles
Support and continued maintenance activities of existing SDS customer base
Handle simple and intermediate support escalations to ensure optimal customer experience and resolution
Install, configure, troubleshoot, diagnose, and resolve problems with Microsoft School Data Sync (SDS) with Office 365 Azure Active Directory Domains
Participate in team reviews of pipeline and account deployment status to understand where to engage proactively with customers when not assisting on current opportunity sets to get customers to assign and use the products ordered
Meet or exceed revenue and quota goals through effective communication and partnering skills
Utilize various software applications to optimize efficiency and performance
Continually broaden understanding of customer segment and client products through participating in a wide range of ongoing training in order to be able to educate others on the technical details of product offerings

Deployment Manager Resume Examples & Samples

Good project management skills and a proven track record in managing multiple projects
Capability to understand business needs thanks to client facing/commercial experience
Good process management background with process mapping skills, documenting of procedures
Excellent influencing and negotiations and proven teamwork skills
Experience leading or influencing cross functional business activities with capacity to adapt to various interlocutors working into a large international environment
Strong communication skills both oral and written as well as presentation skills
Fluent in English, French would be an advantage
Support the Sales & Business Development Team in the development of the optimum Operating Model starting at the early stages of deal negotiation with the business partner through to workshops with the business partner when in deployment phase of deal
Responsible for the successful (on-time and accurate) deployment of business deals in Germany, Switzerland and Austria via an appropriate Target Operating Model (in house or TPA)
Identify and develop the required knowledge specific to the country on Regulations, Tax, Legal Entities, Processes’ & Controls to support a successful deployment

Deployment Manager Resume Examples & Samples

BS in Engineering or related field, preferred, or BA in Marketing, Business Administration, Finance, or related field will be considered with proper experience
Need the ability to put together report out presentations that meet customer needs and clearly speak to varying audience members, from interns and associates to vice presidents, and to a global audience
8+ years of Product Development or Product Management experience. Experience in a manufacturing environment or sourcing product is a plus
Tolerate and manage change effectively
Seeks out ideas and best practices from a multitude of sources
Business insight

Provisioning & Deployment Manager Resume Examples & Samples

Supervises and evaluates assigned staff
Manages and monitors comprehensive inventory of IT-related devices assigned to faculty, staff and classrooms at all campuses
Periodically evaluates end user device hardware requirements and recommends standards for use by staff, faculty and in classrooms
Develops and maintains software images for all supported end user devices in collaboration with third-party provisioning vendors
Distributes software upgrades, updates and patches as required to ensure proper security levels and maintenance of software releases with minimal disruption to end users
Manages the centralized purchase of IT-related end user devices in accordance with established life cycle standards and procedures
Coordinates with third-party providers to maintain end user computing devices in good working order in accordance with authorized warranty and repair standards
Performs proactive analysis to effectively identify potential problems and develops appropriate plans to eliminate them before they occur
Assumes ownership of end user device problems and coordinates with third-party technical support when unable to resolve problems in-house

Deployment Manager Deloitte Global Resume Examples & Samples

Maintain a detailed understanding of the Deployment team’s tasks and activity across multiple projects, including status, release dates, issues/risks, member firm readiness & impact points, and report adoption status to various stakeholders
Meet regularly/as needed with project teams to ensure the Deployment Team’s involvement in project planning to stay abreast of current project scope and timelines
Work closely with Deployment team’s Senior Manager leading the respective program area
Develop and validate the Deployment team’s change management approach for said technology solution, including readiness planning, plans for adoption, product information site, training, and communications
Develop and deliver materials to support the successful adoption of global technology solutions for various audience types (non-techncal busines teamss, technical teams, system administrators, system integrators, and member firm IT leadership) which include communication plans, SharePoint product sites, project tracking, readiness checklists, quick reference guides, FAQs, stakeholder analysis, and other change management materials in partnership with program stakeholders
Manage/execute Deployment team’s agreed upon workplans related to delivery of change management materials
Manage and complete multiple concurrent assignments, according to established Deployment team standards and templates
Identify/escalate risk/issue and define mitigation strategies in support of established quality and risk management processes
Collaborate with member firm IT organizations to promote adoption of solutions, standards and processes
Actively contribute to existing GTS communication vehicles to promote Deployment Team activities across the respective products
Demonstrate measurable contribution to meeting customer commitments
Consult with cross-functional teams in creation of the Deployment team’s overall approach, strategy and plans
Promote teaming with other GTS team members working on projects to foster a cohecive working group
Deliver to project scope and requirements, using defined Solution Deployment team processes, templates, and guidance
5-8 years experience in a professional/client services capacity, emphasizing development/management skills in the following areas: communication, change management, documentation, learning, and general business analysis
Ability to translate technical concepts and business information into various forms of documentation for various audience types (non-techncal business teams, technical teams, system administrators, and integrators)
Instructional design and technical writing. Advanced writing skills; able to produce world-class communications for a global audience across many organizational levels
Experience with enterprise application implementations, such as SharePoint, intranets, and extranets preferred
Strong proficiency in
Ability to negotiate, influence, and manage others
Ability to lead both people and project work, and to interact with varying levels of management
Advanced oral and written communication skills and the ability to communicate across many organizational levels and diverse cultures in a virtual environment
Ability to understand and explain complex business processes
Ability to understand the value of technology solutions within the context of Deloitte’s business environment
Advanced ability to work within a virtual team environment across multiple countries
Advanced presentation, organization, and meeting facilitation skills
Prior experience working in a global environment with technology and infrastructure teams to plan, research, write and revise various types of deliverables for large scale IT projects
Ability to identify and address all dependencies to ensure successful project delivery
Ability to operate in a fast-paced environment with evolving and competing requirements and priorities
Ability to conforms to existing styles, policies, and procedures
Excellent teaming skills
Working knowledge of eLearning tools (Captivate, Articulate Storyline/Presenter, Brainshark) a plus

Solutions Deployment Manager Resume Examples & Samples

Manage project-level scope, risks, schedules, resources, and interdependencies through effective planning, monitoring, and control of the project execution
Manage multiple, concurrent deployment projects balancing stakeholder and customer needs with effective execution
Ensure progress against project and program schedules and takes remedial action as appropriate
Manage interdependencies and integration among multiple projects, teams and stakeholders
Influence organisation, external vendors / partners or cross-organisational strategies to leverage synergies
Develop and deliver weekly project and program status updates
Provide operational support to the RSDD Deal capture team, maintaining the deal life cycle, tracking resource utilization and coordinating the evaluation of all new opportunities
Assess risks and identifies solutions for timely, efficient achievement of program goals
Ensure all RSDD deployments meet desired business outcomes, stakeholder interests and critical customer requirements
Minimum of a bachelor degree in Business Management, Finance, Operations, or a related field
Minimum of 5 years relevant industry experience or equivalent is required, specifically in global solutions deployment at the system and rack level (Hardware & Software)
5+ years' experience or equivalent in successful project management and product deployment activities on complex, medium to large scale projects-
Demonstrated capability to lead multiple, concurrent projects through the solution deployment lifecycle
Demonstrated experience with project management best practices and processes including schedule development, risk management, and change control in both Waterfall and Agile methodologies
Proven ability to influence, obtain results and manage multiple senior stakeholder in highly ambiguous environments
Ability to quickly grasp value propositions and associated enabling technologies
English Language is essential & German language is an advantage (or any other European languages would be preferred)
Occasional Business travel is required

Pacaf Unit Deployment Manager Resume Examples & Samples

Prepare and process individuals for deployments/re-deployments to/from combat zones, exercises, and other locations based on US Government, DOD, AF, COCOM, and any other applicable guidance
Coordinate and schedule required pre-departure training with the deploying personnel, their supervisor, and DOS. The UDM will need access to the “Automated Civil Engineering System” ACES) and the “Security Forces Management Information System” (SFMIS) for scheduling pre-deployment training
Coordinate Tier 1, Tier 2 and Tier 2A training requirements
Procure deployment equipment specified by organizations or guidance from organizations, maintain this equipment, and distribute individual equipment for deploying personnel utilizing current host base and AFI guidance
Prepare implementation plans to meet reporting requirements as contained within the
COCOM Unit Prep Message or Pre-Deployment Message
Prepare and submit a list of requirements for purchase to squadron leadership in support of mobility/UDM requirements
Manage deployment reporting in tools such as the Air Expeditionary Force Reporting Tool (ART) and Defense Readiness Reporting System including Unit Type Code posturing and individual status updates
Physically prepare deployable material for customs inspection into or out of the home- station
Use LOGMOD and Excel to track pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements
Interface with Government-designated Commercial Travel Office (CTO), Air Mobility Command liaison officers, and unit/group/wing resource advisors to arrange and/or de-conflict deployment/re-deployment travel
Coordinate with wing, base and higher headquarters offices on deployment issues and maintain mobility folders/documentation IAW DoD Foreign Clearance Guide, AFI 10-244, AFI 10-403, AFI 33-332, AFI 37-132, associated AFCENT/MAJCOM/Installation supplements, and locally-developed guidance
Receive Increment Monitor and forklift training in order to conduct the palletization and movement of cargo in support of TDYs and deployment
The UDM position shall be capable of being cross utilized in the PEX, Stan/Eval, Scheduler, and Training positions, as well as the provide the additional functions highlighted in section 4 as applicable
Minimum of two years of experience working in a Fighter Squadron/Group/Wing Stan/Eval shop or, five years of experience working in a DoD Flying Squadron/Group/Wing Stan/Eval office
Minimum two years of experience working with PEX or similar proprietary Stan/Eval programs

Deployment Manager Resume Examples & Samples

People Management - provide day-to-day coaching, direction and leadership to a front line team of 8 – 18 team members
Includes real time management of resources, active supervision, performance support and development; facilitating team meetings
Manage people, tools, processes and procedures to ensure on time delivery of service to a dynamic and varied customer base
Identify, plan and execute key operational improvements to enhance the customer experience
Implement and track the achievements of key performance objectives and success indicators to ensure customer satisfaction while maintaining operational excellence and cost effectiveness
Relationship Management - manage and maintain relationships with numerous internal stakeholders and cooperatively resolve support issues and customer service excellence
Mentor, coach and develop team members to achieve higher levels of performance and job mastery
Provide timely and complete resolution of escalated issues and concerns raised by team members, peers and or support person
Assist as a prime in departmental initiatives
Coach and lead a team of frontline team members responsible for handling inbound and outbound calls supporting field service technicians and internal customer care and assure agents

Solutions Deployment Manager Resume Examples & Samples

BS degree in business preferred or years of relevant experience
Requires 10+ years of Health & Benefits experience with 3-5 years in Project Management
Possesses very strong Project Management skills with extensive understanding of advanced concepts and practices related to their line of business
Utilizes their experience to set and accomplish goals
Provides experienced leadership to project team and directs the work of team members
Communicates effectively to both team members and senior management. Must be articulate, and confident, capable of delivering tough messages to all levels of management and building rapport and credibility across and distributed organization to ensure results are accomplished
Possesses strong business acumen to manage this function with discipline while being flexible to changing business needs, an ability to manage financials for in-depth understanding of project status, and an understanding of how technology enables business success
Must be able to build and maintain support and buy-in at all levels of an organization during multiple phases of the project life cycle

Senior Deployment Manager Resume Examples & Samples

As respected partners, you are fully aligned with your stakeholders in business functions and IT
Shape deployment projects based on overall project charter
Maintain lasting business relationship and propose new and profitable IT-enabled opportunities
Maintain high satisfaction of business group stakeholders by ensuring the quality of services
Demonstrate an innovative leadership for accomplishment of business goals set by the organization
Support the business in decision making based upon analyses (facts & figures)
Chairing multidisciplinary decision making (stage-gate keeping) sessions
Providing insight in actual project status (e.g. planning, costs, quality)
Manage day-to-day operational aspects of multiple projects in parallel
Prepare for, and facilitate, multi-functional, steering team meetings and board reviews
Leads and develops others
Academic working and thinking level
At least 7 years of relevant experience
A successful track record in leading multidisciplinary teams and executing (major) projects preferably gained in an international business environment
Good interpersonal skills. These skills include providing direction, communicating, assisting with problem solving, and dealing effectively with people in general
Understanding of business in FMCG industry (e.g. key functions: marketing, sales, supply chain, finance)
Although FMCG Business (process) knowledge is key, affinity with ICT is essential
Good understanding of Business analytics and Digital
Management of organizational change
Entrepreneurial spirit, be passionate to create clarity in sometimes not fully cleared out and detailed scope descriptions

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